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Technical Service Bulletins

Released 1/29/2020
2018-2019 Edge/MKX/Nautilus/Continental/Fusion/MKZ - 2.7L/3.0L EcoBoost - Oil Pan Leaking - Built On Or Before 15-Aug-2019

Released 6/27/2019
Various Vehicles - 2.7L/3.0L EcoBoost Engine - Oil Filter Service Tip

TSB Description

Released 6/27/2019
2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube

Released 12/11/2018
Multiple Vehicle Lines - Revised Engine Oil Leak Diagnostic Procedure Using New White Fluorescent Dye

Released 7/19/2017
Ford and Lincoln Energi and Hybrid Vehicles - Fuel Door Opening Operation General Service Bulletin (GSB)

Released 1/29/2020
Various Vehicles - Glass Concern Analysis

Released 1/29/2020
Various Vehicles - Tape Stripe Concern Analysis

TSB Description

Released 1/29/2020
Various Vehicles - Grill Concern Analysis

Released 1/29/2020
2010-2020 Various Vehicles - Errors Caused By Swapping Modules From Like Vehicles Or Ordering Modules Using Another VIN

Released 1/29/2020
Various Vehicles - Interior Trim Steering Wheel Concern Analysis

Released 1/29/2020
2013-2020 Various Vehicles - Multi-Contour Seats - Intermittent Multi-Contour Seat Operation And/Or Massage And Lumbar Adjust Inoperative

Released 1/29/2020
2010-2020 - Various Vehicles - Glass Hydrofluoric Acid Damage

Released 6/27/2019
2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCs) U2100 And/Or U2101 - Programmable Module Installation (PMI) Procedure

Released 6/27/2019
2018-2019 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various FordPass/LincolnWay Mobile App Concerns

Released 6/27/2019
Various Vehicles - Paint And Bumper Concern Analysis

Released 6/27/2019
Parking Aid Sensor Diagnoses With No DTCs Present

Released 6/27/2019
Various Vehicles - Clock Master

Released 6/27/2019
2017-2019 MKZ – 2.0L Hybrid Electric Vehicle (HEV) - Fuel Filler Door Unable To Be Opened Or Closed - Illuminated MIL With Diagnostic Trouble Code (DTC) P04B5

Released 6/27/2019
2013-2018 C-MAX, 2013-2019 Fusion Energi, And 2017-2019 Fusion/MKZ Hybrid - Illuminated Malfunction Indicator Lamp (MIL) With DTC P04B5

Released 6/27/2019
2000 And Newer Ford, Lincoln And Mercury Vehicles - Aluminum Panel Corrosion

Released 6/27/2019
2016-2019 Various Vehicles – Front Climate Controlled Seat Inoperative, Buzzing Noise, And/Or Feels Too Warm - Multiple Diagnostic Trouble Codes (DTCs)

Released 12/12/2018
2013-2019 Various Vehicles - Seat Pan Looseness, Lateral Movement, Or Clunk/Thump Noise on Turns

Released 12/12/2018
Multiple Vehicles - Seat Cover Warranty Coverage Information

Released 5/8/2018
Glass Concern Analysis and Build Date Decoder

Released 5/1/2018
Ambient Air Temperature (AAT) Sensor

Released 4/23/2018
2016-2018 Various Vehicles - SYNC 3 - iPhone USB Audio Playback And App Link Functionality Issues

Released 4/23/2018
2018 Various Vehicles Equipped With Sync Or Sync 3 - Unable To Connect To Vehicles Internal 4G WI-FI Hotspot For Automatic Updates

Released 4/23/2018
Various Vehicles - Data Link Connector (DLC) Connection - Vehicles Equipped With Gateway Module (GWM)

Released 4/23/2018
2016-2018 Various Ford And Lincoln Vehicles - SYNC 3 Issues With Vehicle In Transport Mode

Released 4/23/2018
2013-2018 - Various Vehicles - Lane Keeping System (LKS) - Vibration/Steering Pull or Drift Concerns

Released 4/23/2018
2018 Various Vehicles - SYNC 3 - SYNC WiFi Update Message Displayed Every Key Cycle

Released 4/23/2018
2013-2018 Various Vehicles - 1.5L/2.3L/2.7L/3.0L EcoBoost, 2.5L - All Wheel Drive (AWD) - Power Transfer Unit (PTU) Intermediate Shaft Seal Fluid Leak

Released 4/23/2018
2018 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various FordPass/LincolnWay Mobile App Concerns

Released 4/23/2018
2013-2017 C-MAX Energi, 2013-2018 Fusion Energi/C-MAX/Fusion Hybrid/MKZ Hybrid - Illuminated Malfunction Indicator Lamp (MIL) And/Or No Start With DTC P0AE5

Released 4/23/2018
2017- 2018 Multiple Vehicles - Illuminated Malfunction Indicator Lamp (MIL) With Variable Cam Timing (VCT) DTCs - Diagnostic Information

Released 4/23/2018
2008-2018 Various Ford/Lincoln/Mercury Vehicles - Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported

Released 4/23/2018
2017-2018 C-MAX Energi/C-MAX Hybrid/Fusion Energi/Fusion Hybrid/MKZ Hybrid - Unable To Open Fuel Door Without Related DTCs

Released 4/23/2018
2009-2018 Various Vehicles - No Start - Illuminated MIL And Diagnostic Trouble Code (DTC) P161A After Powertrain Control Module (PCM) Replacement

Released 4/23/2018
2017-2018 Fusion/MKZ - Brake Moan Noise From The Rear When Backing Up On First Application In The Morning - Built On Or Before 5-Mar-2018

Released 4/23/2018
2017-2018 MKZ - Steering Wheel Does Not Move To The Full Up Position When Entering Or Exiting The Vehicle - Built On Or Before 10-Oct-2017

Released 4/23/2018
2015-2018 Various Vehicles - 2.0L EcoBoost - Engine Runs Rough With Diagnostic Trouble Codes (DTCs) P0300, P0301, P0302, P0303, P0304 And/Or P0316

Released 4/23/2018
2017-2018 Fusion/MKZ - Illuminated Air Bag Lamp And/Or SYNC 911 Assist Not Operational Message - Built On Or Before 27-Oct-2017

Released 4/23/2018
2017-2018 Fusion/MKZ - 2.0L GTDI - Illuminated Malfunction Indicator Lamp (MIL) - Diagnostic Trouble Code (DTC) P04DB - Built On Or Before 29-Sep-2017

Released 4/23/2018
2013-2018 Various Vehicles - Rear Axle Noise – Low Speed Parking Lot Maneuvers – After Extended Driving

Released 4/17/2018
Ambient Air Temperature (AAT) Sensor

Released 4/5/2018
2013-2018 Various Vehicles - Instrument Panel Cluster Mask / Lens Warranty

Released 4/4/2018
Transmission Control Module (TCM) or SOBDM-C Servicing Procedure

Released 2/22/2018
Laminated/Tempered/Heated Glass Damage General Service Bulletin

Released 11/30/2017
Various Vehicles - Universal Serial Port (USB) Media Hub Warranty GSB

Released 11/3/2017
Passive Anti Theft System (PATS) Key Programming

Released 10/11/2017
Multiple Vehicles - Touch Screen Warranty GSB

Released 9/27/2017
2009 and Newer Hybrid Electric Vehicles - High Voltage (HV) Battery Charger Rental and Charging Process

Released 9/25/2017
Various Vehicles - Module Programming and Reprogramming Procedures

Released 9/25/2017
Hybrid and Electric Vehicle Battery Recycling Information General Service Bulletin (GSB)

Released 7/24/2017
Various 2013 and Newer Vehicles - Splice Block General Service Bulletin (GSB)

Released 7/19/2017
Ford and Lincoln Energi and Hybrid Vehicles - Fuel Door Opening Operation General Service Bulletin (GSB)

Released 6/28/2017
12 Volt Battery Charging and Testing Quick Reference Guide-

Released 6/26/2017
Multiple Vehicles - Wiring Repair / Harness Replacement - Best Practices for Warranty Claiming

Released 6/15/2017
Multiple Vehicles - Front Controls Interface Module (FCIM) Warrantable VS Non-warrantable Conditions General Service Bulletin (GSB)

Released 3/10/2017
Multiple Vehicles- Interior Mirror General Service Bulletin (GSB)

Released 3/9/2017
Multiple Vehicles - Leather/Vinyl Seat Cover General Service Bulletin (GSB)

Released 2/23/2017
Multiple Vehicles- Body Interior Trim and Steering Wheel Damage vs. Defect General Service Bulletin (GSB)

Released 10/14/2016
Multiple Vehicles - Surface Preparation For Oil Leaks

Released 9/8/2016
Multiple Vehicles- Paint Defects / Damage General Service Bulletin (GSB)

Released 6/14/2016
Multiple Vehicles - Engine Oil White Fluorescent Dye Usage General Service Bulletin (GSB)

Released 5/19/2016
SYNC 3 Intermittent Blank/Black Screen Diagnostic Tips & Flowchart General Service Bulletin (GSB)

Released 4/27/2016
Multiple Vehicles - No PCM/Network Communication

Released 3/30/2016
Multiple Vehicles- Exterior Mirror General Service Bulletin (GSB)

Released 1/25/2016
Multiple Vehicles- Exterior Lighting Condensation Warranty Coverage General Service Bulletin (GSB)

Released 11/5/2015
Multiple Vehicles - Wheel Concern Analysis General Service Bulletin (GSB)

Released 10/12/2015
Multiple Vehicles- Tape Stripe General Service Bulletin (GSB)

Released 8/18/2015
Multiple Vehicles - Cloth Seat Cover General Service Bulletin (GSB)

Released 9/4/2012
Multiple Vehicles - Lower End Engine Noise Diagnostic Aid - Inspecting the Oil Filter Element General Service Bulletin (GSB)

Released 1/29/2020
2009-2019 FHEV - High Voltage Battery Charging Process

Released 1/29/2020
2012-2019 Various Vehicles - Battery Cable Clamp Corrosion Repair

TSB Description

Released 6/27/2019
SYNC 3 Intermittent Blank/Black Screen Diagnostics

Released 6/27/2019
2016-2019 Various Vehicles - SYNC 3 - SYNC WiFi Update Message Displayed Every Key Cycle

Released 6/27/2019
LVDS and USB Cable Tester

Released 6/27/2019
Various Vehicles - Exterior Lighting Concern Analysis

Released 6/27/2019
Various Vehicles - Clock Master

Released 6/27/2019
2013-2019 Fusion/MKZ, 2013-2018 C-Max – Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV) – Possible Water Intrusion In Multiple Connectors

Released 6/27/2019
2013-2018 Various Ford And Lincoln Vehicles - Adaptive Cruise Control/Collision Warning Inoperative - DTC U3000:49 In CCM - Built On Or Before 19-Oct-2017

Released 6/27/2019
2012-2019 Various Vehicles - Smartlink Repairs

Released 6/27/2019
2017-2019 Fusion/MKZ Hybrid/Energi, 2017-2018 C-Max - Illuminated MIL With DTC P013A - Built On Or Before 27-Jan-2019

Released 12/12/2018
HV Battery Charging Process for FHEV Vehicles

Released 12/11/2018
2013-2018 C-MAX, Fusion/MKZ Hybrid/Energi - Possible Water Intrusion In Multiple Connectors

Released 12/11/2018
2013-2018 C-Max/Fusion/MKZ - SOBDM-C Modules Connectors Do Not Require Electrical/Dielectric Grease

Released 12/11/2018
Various Vehicles - Data Link Connector (DLC) Connection - Vehicles Equipped With Gateway Module (GWM)

Released 5/1/2018
Ambient Air Temperature (AAT) Sensor

Released 4/27/2018
LVDS and USB Cable Tester General Service Bulletin

Released 4/23/2018
2016-2018 Various Vehicles - SYNC 3 - iPhone USB Audio Playback And App Link Functionality Issues

Released 4/23/2018
2018 Various Vehicles Equipped With Sync Or Sync 3 - Unable To Connect To Vehicles Internal 4G WI-FI Hotspot For Automatic Updates

Released 4/23/2018
Various Vehicles - Data Link Connector (DLC) Connection - Vehicles Equipped With Gateway Module (GWM)

Released 4/23/2018
2016-2018 Various Ford And Lincoln Vehicles - SYNC 3 Issues With Vehicle In Transport Mode

Released 4/23/2018
2018 Various Vehicles - SYNC 3 - SYNC WiFi Update Message Displayed Every Key Cycle

Released 4/23/2018
2018 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various FordPass/LincolnWay Mobile App Concerns

Released 4/23/2018
2013-2017 C-MAX Energi, 2013-2018 Fusion Energi/C-MAX/Fusion Hybrid/MKZ Hybrid - Illuminated Malfunction Indicator Lamp (MIL) And/Or No Start With DTC P0AE5

Released 4/23/2018
2017- 2018 Multiple Vehicles - Illuminated Malfunction Indicator Lamp (MIL) With Variable Cam Timing (VCT) DTCs - Diagnostic Information

Released 4/23/2018
2009-2018 Various Vehicles - No Start - Illuminated MIL And Diagnostic Trouble Code (DTC) P161A After Powertrain Control Module (PCM) Replacement

Released 4/23/2018
2013-2018 C-MAX Energi/Fusion Energi, 2017-2018 C-MAX/Fusion/MKZ Hybrid - Illuminated Malfunction Indicator Lamp (MIL) With DTC P04B5

Released 4/23/2018
2015-2018 Various Vehicles - 2.0L EcoBoost - Engine Runs Rough With Diagnostic Trouble Codes (DTCs) P0300, P0301, P0302, P0303, P0304 And/Or P0316

Released 4/23/2018
2017-2018 Fusion/MKZ - Illuminated Air Bag Lamp And/Or SYNC 911 Assist Not Operational Message - Built On Or Before 27-Oct-2017

Released 4/23/2018
2017-2018 Fusion/MKZ - 2.0L GTDI - Illuminated Malfunction Indicator Lamp (MIL) - Diagnostic Trouble Code (DTC) P04DB - Built On Or Before 29-Sep-2017

Released 4/17/2018
Ambient Air Temperature (AAT) Sensor

Released 11/30/2017
Various Vehicles - Universal Serial Port (USB) Media Hub Warranty GSB

Released 10/11/2017
Multiple Vehicles - Touch Screen Warranty GSB

Released 9/27/2017
2009 and Newer Hybrid Electric Vehicles - High Voltage (HV) Battery Charger Rental and Charging Process

Released 9/25/2017
Hybrid and Electric Vehicle Battery Recycling Information General Service Bulletin (GSB)

Released 7/24/2017
Various 2013 and Newer Vehicles - Splice Block General Service Bulletin (GSB)

Released 7/19/2017
Ford and Lincoln Energi and Hybrid Vehicles - Fuel Door Opening Operation General Service Bulletin (GSB)

Released 6/28/2017
12 Volt Battery Charging and Testing Quick Reference Guide-

Released 6/26/2017
Multiple Vehicles - Wiring Repair / Harness Replacement - Best Practices for Warranty Claiming

Released 4/27/2016
Multiple Vehicles - No PCM/Network Communication

Released 1/29/2020
2013–2017 C-MAX Energi, 2017–2018 C-MAX Hybrid, 2013-2020 Fusion Energi, 2017-2020 Fusion/MKZ Hybrid - Illuminated MIL With Various DTCs

Released 6/27/2019
2013-2018 C-MAX, 2013-2019 Fusion Energi, And 2017-2019 Fusion/MKZ Hybrid - Illuminated Malfunction Indicator Lamp (MIL) With DTC P04B5

TSB Description

Released 12/12/2018
Diagnosing Turbocharger Oil and Coolant Leaks

Released 12/11/2018
2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube

Released 1/29/2020
2015-2020 Various Vehicles - Illuminated Malfunction Indicator Lamp (MIL) With Variable Cam Timing (VCT) DTCs - Diagnostic Information

Released 1/29/2020
2015-2019 Various Vehicles - No Crank - Security Access Error Code 232: Key Table Not Allocated

TSB Description

Released 1/29/2020
2015-2019 Various Vehicles - 2.0L EcoBoost - Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated MIL

Released 1/29/2020
2018-2019 Edge/MKX/Nautilus/Continental/Fusion/MKZ - 2.7L/3.0L EcoBoost - Oil Pan Leaking - Built On Or Before 15-Aug-2019

Released 6/27/2019
Various Vehicles - Automatic Transmission - Multi Purpose Grease Application On Torque Converter Pilot Hub And Presence Of Engine And Crank Alignment Dowels

Released 6/27/2019
Various Vehicles - 2.7L/3.0L EcoBoost Engine - Oil Filter Service Tip

Released 6/27/2019
2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube

Released 6/27/2019
2013-2018 Various Vehicles - All Wheel Drive (AWD) - Right Side Transfer Case Fluid Leak

Released 6/27/2019
2019 Fusion, 2018-2019 MKZ - 2.0L - Auto Start/Stop - No Auto Restart After An Auto Stop Event With DTC P164C

Released 12/11/2018
2013-2018 Various Vehicles - All Wheel Drive (AWD) - Right Side Transfer Case Fluid Leak

Released 12/11/2018
2014-2018 Various Vehicles - 2.7L/3.0L EcoBoost - Oil Pan Leaking

Released 12/11/2018
2015-2018 Various Vehicles - 2.7L/3.0L EcoBoost - Crankshaft Pulley Bolt Torque Procedure

Released 12/11/2018
2001-2019 Various Vehicles - 2.0L, 2.3L, And 2.5L 4-Cylinder Engine - Rear Main Seal Kit Tool Usage

Released 12/11/2018
Multiple Vehicle Lines - Revised Engine Oil Leak Diagnostic Procedure Using New White Fluorescent Dye

Released 12/11/2018
Various Vehicles - 2.0L EcoBoost - Coolant Consumption, White Smoke And/Or Runs Rough

Released 6/7/2018
Various Vehicles - Engine Failure Analysis General Service Bulletin (GSB)

Released 4/23/2018
2013-2018 Various Vehicles - 1.5L/2.3L/2.7L/3.0L EcoBoost, 2.5L - All Wheel Drive (AWD) - Power Transfer Unit (PTU) Intermediate Shaft Seal Fluid Leak

Released 4/23/2018
2009-2018 Various Vehicles - No Start - Illuminated MIL And Diagnostic Trouble Code (DTC) P161A After Powertrain Control Module (PCM) Replacement

Released 4/4/2018
Transmission Control Module (TCM) or SOBDM-C Servicing Procedure

Released 7/19/2017
Ford and Lincoln Energi and Hybrid Vehicles - Fuel Door Opening Operation General Service Bulletin (GSB)

Released 10/14/2016
Multiple Vehicles - Surface Preparation For Oil Leaks

Released 6/14/2016
Multiple Vehicles - Engine Oil White Fluorescent Dye Usage General Service Bulletin (GSB)

Released 9/4/2012
Multiple Vehicles - Lower End Engine Noise Diagnostic Aid - Inspecting the Oil Filter Element General Service Bulletin (GSB)

Released 6/27/2019
Various Vehicles - Wheel Concern Analysis General Service Bulletin

Released 6/27/2019
2015-2019 Various Vehicles - Lack Of Power Steering Assist With DTC C200D - Diagnostic Procedure

TSB Description

Released 6/27/2019
Tire Pressure Monitoring Systems (TPMS) Identification

Released 6/27/2019
Various Vehicles - Diagnostic Trouble Code (DTC) P1635

Released 12/12/2018
Various Vehicles - Wheel Concern Analysis General Service Bulletin

Released 12/11/2018
2013-2019 Various Vehicles - Lane Keeping System (LKS) - Vibration/Steering Pull Or Drift Concerns

Released 4/23/2018
2013-2018 - Various Vehicles - Lane Keeping System (LKS) - Vibration/Steering Pull or Drift Concerns

Released 4/23/2018
2017-2018 MKZ - Steering Wheel Does Not Move To The Full Up Position When Entering Or Exiting The Vehicle - Built On Or Before 10-Oct-2017

Released 4/23/2018
2013-2018 Various Vehicles - Rear Axle Noise – Low Speed Parking Lot Maneuvers – After Extended Driving

Released 11/5/2015
Multiple Vehicles - Wheel Concern Analysis General Service Bulletin (GSB)

Released 12/11/2018
2013-2018 Various Vehicles - All Wheel Drive (AWD) - Right Side Transfer Case Fluid Leak

Released 12/11/2018
2014-2018 Various Vehicles - 2.7L/3.0L EcoBoost - Oil Pan Leaking

TSB Description

Released 12/11/2018
2001-2019 Various Vehicles - 2.0L, 2.3L, And 2.5L 4-Cylinder Engine - Rear Main Seal Kit Tool Usage

Released 12/11/2018
Various Vehicles - Data Link Connector (DLC) Connection - Vehicles Equipped With Gateway Module (GWM)

Released 12/11/2018
Multiple Vehicle Lines - Revised Engine Oil Leak Diagnostic Procedure Using New White Fluorescent Dye

Released 5/8/2018
Glass Concern Analysis and Build Date Decoder

Released 4/27/2018
LVDS and USB Cable Tester General Service Bulletin

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