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Technical Service Bulletins

Released 4/23/2018
Accessory (Wireless) Keyless Entry Keypad Is Available With Remote Keyless Entry (RKE) Only And The Retrieval Of Master Code.

Released 4/23/2018
2007-2016 Various Vehicles - All Wheel Drive (AWD) - Propane Or Natural Gas Odor During Idle Or Low Speed Driving - Built On Or Before 30-Jun-2016

TSB Description

Released 4/23/2018
2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police – AWD - Ticking/Knocking Noise From Driveline – Built On Or Before 30-Jun-2016

Released 4/23/2018
2008-2017 Various Ford/Lincoln/Mercury Vehicles - Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported

Released 4/23/2018
2008-2017 Ford/Mercury/Lincoln - Vehicle Health Report (VHR) Generates Service Required Message

Released 4/23/2018
Dealer Installed Audio Upgrades

Released 4/23/2018
2008-2018 Various Ford/Lincoln/Mercury Vehicles - Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported

Released 4/23/2018
Vehicle No Start After Instrument Cluster Replacement Due to Proper Programmable Module Installation (PMI) Programming Not Being Performed.

Released 4/23/2018
2007-2009 VEHICLES WITH 3.5L - ENGINE OIL LEAK DIAGNOSIS

Released 4/23/2018
VEHICLES WITH P035X (OR P0351 - P0360) DTC CODES

Released 4/23/2018
2009-2015 Vehicles Exhibiting Diagnostic Trouble Code (DTC) P06B8, P068A And/Or P2610 After Powertrain Control Module Reprogramming

Released 4/23/2018
Vehicle Health Report Inoperative with Aftermarket Device Plugged Into Data Link Connector

Released 4/23/2018
New Wiring Repair Job Aid is available on PTS under the Service Tips tab

Released 9/25/2017
Various Vehicles - Module Programming and Reprogramming Procedures

Released 9/30/2016
Multiple Vehicles - SYNC Software Programming v1.1

Released 4/27/2016
Multiple Vehicles - No PCM/Network Communication

Released 1/27/2016
2004 And Newer Vehicles Equipped With Flex Fuel Capability - Flex Fuel General Service Bulletin (GSB)

Released 12/15/2015
Multiple Vehicles - Transmission Cooler Flush General Service Bulletin (GSB)

Released 12/9/2015
Multiple Vehicles - Tire Pressure Monitor System (TPMS) General Service Bulletin (GSB)

Released 12/8/2015
Multiple Vehicles - Engine Failure Analysis General Service Bulletin (GSB)

Released 11/24/2015
Various Vehicles - Live Network Monitor Test Usage

Released 10/14/2015
Multple Vehicles - Wiring Repair General Service Bulletin (GSB)

Released 8/21/2015
Multiple Vehicles- All Wheel Drive (AWD) Power Transfer Unit (PTU) Sealing General Service Bulletin (GSB)

Released 2/16/2012
INTERIOR TRIM - CARPET PULLING FROM UNDER FRONT SCUFF PLATE TRIM PANEL - BUILT ON OR BEFORE 7/31/2011

Released 3/8/2011
REAR DOOR POPPING SOUND WHEN OPENING - BUILT ON OR BEFORE 10/25/2010

Released 9/13/2010
INOPERATIVE POWER/MEMORY FRONT ROW SEATS

Released 7/8/2010
REAR DOOR POPPING SOUND WHEN OPENING

Released 5/24/2010
Multiple Vehicles - Brake Disc Service Tips General Service Bulletin (GSB)

Released 2/5/2010
ROOF OPENING PANEL MAY FIND THE HEADLINER DROPPING DOWN BEHIND STATIONARY GLASS ROOF PANEL

Released 3/16/2009
REAR LIFTGATE SPOILER - FOAM GASKET SLIDING OUT

Released 4/23/2018
Accessory (Wireless) Keyless Entry Keypad Is Available With Remote Keyless Entry (RKE) Only And The Retrieval Of Master Code.

Released 4/23/2018
2007-2016 Various Vehicles - All Wheel Drive (AWD) - Propane Or Natural Gas Odor During Idle Or Low Speed Driving - Built On Or Before 30-Jun-2016

TSB Description

Released 4/23/2018
2008-2017 Various Ford/Lincoln/Mercury Vehicles - Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported

Released 4/23/2018
2008-2017 Ford/Mercury/Lincoln - Vehicle Health Report (VHR) Generates Service Required Message

Released 4/23/2018
Dealer Installed Audio Upgrades

Released 4/23/2018
Vehicle No Start After Instrument Cluster Replacement Due to Proper Programmable Module Installation (PMI) Programming Not Being Performed.

Released 4/23/2018
VEHICLES WITH P035X (OR P0351 - P0360) DTC CODES

Released 4/23/2018
2009-2015 Vehicles Exhibiting Diagnostic Trouble Code (DTC) P06B8, P068A And/Or P2610 After Powertrain Control Module Reprogramming

Released 4/23/2018
Vehicle Health Report Inoperative with Aftermarket Device Plugged Into Data Link Connector

Released 4/23/2018
New Wiring Repair Job Aid is available on PTS under the Service Tips tab

Released 9/30/2016
Multiple Vehicles - SYNC Software Programming v1.1

Released 4/27/2016
Multiple Vehicles - No PCM/Network Communication

Released 11/24/2015
Various Vehicles - Live Network Monitor Test Usage

Released 10/14/2015
Multple Vehicles - Wiring Repair General Service Bulletin (GSB)

Released 8/21/2015
Multiple Vehicles- All Wheel Drive (AWD) Power Transfer Unit (PTU) Sealing General Service Bulletin (GSB)

Released 5/27/2013
2009-2011 Multiple Vehicle - 6F50/6F55 Transmission - Slip/Neutral-Out - 5th Gea r Start From Stop - Backup Camera On In Drive - Built 3/13/2009-6/30/2010

Released 12/22/2009
SYNC SOFTWARE UPDATE - VARIOUS ISSUES

Released 10/30/2009
SYNC SOFTWARE UPDATE - VARIOUS ISSUES

Released 7/6/2009
SYNC FUNCTIONS INOPERATIVE, DTC U3000-41, U0485, OR U0100, AND/OR BATTERY DRAW WITH ACCESSORY PROTOCOL INTERFACE MODULE CONNECTED

Released 5/28/2009
SYNC WITH 911 ASSIST AND VEHICLE HEALTH REPORT (VHR) DEALER UPGRADE SOFTWARE

Released 4/2/2009
SYNC SOFTWARE UPDATE - VARIOUS ISSUES

Released 2/5/2009
PARKLAMPS DO NOT STAY ILLUMINATED DURING REMOTE START ACTIVATION AND/OR HEADLIGHTS ILLUMINATE EVEN WHEN THE VEHICLE IS ON OR RUNNING, HEADLIGHT SWITCH IS OFF

Released 12/12/2008
POWER WINDOW GLOBAL OPEN FEATURE - TURNING FEATURE OFF

Released 10/3/2008
SYNC SOFTWARE PROGRAMMING SERVICE TIPS

Released 4/23/2018
2009-2015 Vehicles Exhibiting Diagnostic Trouble Code (DTC) P06B8, P068A And/Or P2610 After Powertrain Control Module Reprogramming

Released 4/23/2018
Vehicle Health Report Inoperative with Aftermarket Device Plugged Into Data Link Connector

TSB Description

Released 5/31/2011
3.5L / 3.7L ENGINE - VCT CODES P0011, P0012, P0016, P0018, P0021, P0022 - RUNS ROUGH OR MISSES - VEHICLES BUILT ON OR BEFORE 12/15/2008

Released 6/1/2009
ROUGH / ROLLING IDLE / IDLE SPEED DROPS BELOW SPECIFICATION / LIGHT THROTTLE WITH CRUISE ENGAGED / LOW SPEED TIP IN CLUNK

Released 3/2/2009
SYNC WITH 911 ASSIST AND VEHICLE HEALTH REPORT (VHR) DEALER UPGRADE SOFTWARE

Released 12/23/2008
HARSH DRIVELINE CLUNK FELT AT LOW SPEED - BELOW 10 MPH (16 KM/H) - STOP AND GO DRIVING ON TIP-IN (COULD BE PERCEIVED AS A HARSH 1-2 UPSHIFT OR 2-1 DOWNSHIFT)

Released 12/3/2008
SYNC SOFTWARE UPDATE - VARIOUS USER ISSUES

Released 9/13/2011
WHITE FLAKES OR POWDER COMING FROM A/C VENTS

Released 10/16/2009
WHITE FLAKES COMING FROM A/C VENTS

TSB Description

Released 6/16/2009
WHITE FLAKES COMING FROM A/C VENTS

Released 12/15/2008
WHITE FLAKES COMING FROM A/C VENTS

Released 12/11/2018
Multiple Vehicle Lines - Revised Engine Oil Leak Diagnostic Procedure Using New White Fluorescent Dye

Released 12/11/2018
2001-2019 Various Vehicles - 2.0L, 2.3L, And 2.5L 4-Cylinder Engine - Rear Main Seal Kit Tool Usage

TSB Description

Released 12/11/2018
2007-2013 Various Vehicles - 6F50/6F55 Transmission - Transmission Case To Engine Block Mounting Bolt Locations Reduced From 11 To 10

Released 6/7/2018
Various Vehicles - Engine Failure Analysis General Service Bulletin (GSB)

Released 4/23/2018
2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police – AWD - Ticking/Knocking Noise From Driveline – Built On Or Before 30-Jun-2016

Released 4/23/2018
2007-2009 VEHICLES WITH 3.5L - ENGINE OIL LEAK DIAGNOSIS

Released 12/15/2015
Multiple Vehicles - Transmission Cooler Flush General Service Bulletin (GSB)

Released 12/8/2015
Multiple Vehicles - Engine Failure Analysis General Service Bulletin (GSB)

Released 5/2/2014
2007-2010 Edge And MKX - Howl Or Growl Type-Noise From Rear Wheel Area

Released 8/10/2012
HOWL OR GROWL NOISE FROM REAR WHEEL HUB AND BEARING ASSEMBLY

Released 12/16/2011
6F50/6F55 TRANSMISSION - SLUGGISH ACCELERATION FROM 0-8 KM\H (0-5 MPH) FOLLOWED BY A HARSH BUMP OR A SLIP ON TAKE-OFF FOLLOWED BY A BUMP - BUILT ON OR BEFORE 4/15/2011

Released 9/16/2011
6F50/6F55 TRANSMISSION - SLUGGISH ACCELERATION FROM 0-8 KM\H (0-5 MPH) FOLLOWED BY A HARSH BUMP OR A SLIP ON TAKE-OFF FOLLOWED BY A BUMP - BUILT ON OR BEFORE 4/15/2011

Released 8/25/2011
6F50/6F55 TRANSMISSION - SLUGGISH ACCELERATION FROM 0-8 KM\H (0-5 MPH) FOLLOWED BY A HARSH BUMP OR A SLIP ON TAKE-OFF FOLLOWED BY A BUMP - BUILT ON OR BEFORE 4/15/2011

Released 5/9/2011
6F50/6F55 TRANSMISSION - SLUGGISH ACCELERATION FROM 0-8 KM\H (0-5 MPH) FOLLOWED BY A HARSH BUMP OR A SLIP ON TAKE-OFF FOLLOWED BY A BUMP - BUILT ON OR BEFORE 4/15/2011

Released 10/18/2010
6F50/6F55 TRANSMISSION - SLIP/NEUTRAL OUT, 5TH GEAR START FROM STOP, ELECTRONIC PRNDL ERROR, BACKUP CAMERA IN D - BUILT 3/13/2009-6/30/2010

Released 8/9/2010
3.5L / 3.7L ENGINE - VCT CODES P0011, P0012, P0021, P0022 - RUNS ROUGH OR MISSES - VEHICLES BUILT ON OR BEFORE 12/15/2008

Released 1/29/2010
NOISE FROM REAR WHEEL HUB BEARING - BUILT ON OR BEFORE 12/4/2008

Released 12/15/2009
SERVICE TIP - POWER TRANSFER UNIT (PTU) - RIGHT HAND INTERMEDIATE SHAFT SEAL LEAKS

Released 6/29/2009
3.5L/3.7L VCT CODES P0011, P0012, P0021, P0022 - RUNS ROUGH OR MISSES - BUILT ON OR BEFORE 12/15/2008

Released 4/17/2009
SERVICE TIP - POWER TAKE-OFF UNIT (PTU) - RIGHT HAND INTERMEDIATE SHAFT SEAL LEAKS

Released 3/27/2009
VIBRATION WHILE DRIVING - 1800-2200 RPM

Released 3/11/2009
VIBRATION WHILE DRIVING - 1800-2200 RPM

Released 12/23/2008
HARSH DRIVELINE CLUNK FELT AT LOW SPEED - BELOW 10 MPH (16 KM/H) - STOP AND GO DRIVING ON TIP-IN (COULD BE PERCEIVED AS A HARSH 1-2 UPSHIFT OR 2-1 DOWNSHIFT)

Released 6/27/2019
Various Vehicles - Diagnostic Trouble Code (DTC) P1635

Released 12/9/2015
Multiple Vehicles - Tire Pressure Monitor System (TPMS) General Service Bulletin (GSB)

TSB Description

Released 8/10/2012
HOWL OR GROWL NOISE FROM REAR WHEEL HUB AND BEARING ASSEMBLY

Released 6/1/2012
TIRE PRESSURE MONITOR SYSTEM (TPMS) WARNING LAMP ILLUMINATED - 22 INCH WHEELS ONLY

Released 5/20/2011
TIRE PRESSURE MONITOR WARNING LAMP ILLUMINATED / 22 INCH WHEELS WITH CORROSION IN TIRE BEAD SEAT AREA

Released 1/29/2010
NOISE FROM REAR WHEEL HUB BEARING - BUILT ON OR BEFORE 12/4/2008

Released 3/11/2009
VIBRATION WHILE DRIVING - 1800-2200 RPM

Released 3/2/2009
SYNC WITH 911 ASSIST AND VEHICLE HEALTH REPORT (VHR) DEALER UPGRADE SOFTWARE

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