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Technical Service Bulletins

Released 1/29/2020
Various Vehicles - Glass Concern Analysis

Released 1/29/2020
2010-2020 Various Vehicles - Errors Caused By Swapping Modules From Like Vehicles Or Ordering Modules Using Another VIN

TSB Description

Released 1/29/2020
2010-2020 - Various Vehicles - Glass Hydrofluoric Acid Damage

Released 1/29/2020
Various Vehicles - Tape Stripe Concern Analysis

Released 6/27/2019
Various Vehicles - Paint And Bumper Concern Analysis

Released 6/27/2019
2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCs) U2100 And/Or U2101 - Programmable Module Installation (PMI) Procedure

Released 5/8/2018
Glass Concern Analysis and Build Date Decoder

Released 4/23/2018
2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police – AWD - Ticking/Knocking Noise From Driveline – Built On Or Before 30-Jun-2016

Released 4/23/2018
2007-2016 Various Vehicles - All Wheel Drive (AWD) - Propane Or Natural Gas Odor During Idle Or Low Speed Driving - Built On Or Before 30-Jun-2016

Released 4/23/2018
2011-2018 Explorer/Police Interceptor Utility/Police Interceptor Sedan Taurus/Flex/MKT and 2011-2016 MKS - 3.5L EcoBoost - Engine Assembly Replacement

Released 4/23/2018
2011-2016 Explorer/Taurus/Flex/MKT/MKS - 2.0L/2.3L/3.5L/3.7L - Ting/Pop/Click/Continuous Tick Noise - Front Halfshaft

Released 4/23/2018
2008-2018 Various Ford/Lincoln/Mercury Vehicles - Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported

Released 4/23/2018
2008-2017 Various Ford/Lincoln/Mercury Vehicles - Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported

Released 4/23/2018
2011-2016 Various Vehicles - Ambient Air Temperature Sensor (AAT) Pinpoint Test FA And FB Updated

Released 4/23/2018
2011-2016 Multiple Vehicles – Universal Garage Door Programming Concerns

Released 4/23/2018
Dealer Installed Audio Upgrades

Released 4/23/2018
2011-2015 MKX And 2011-2017 Edge/Explorer/MKT/Flex/MKS/Taurus-Push Button Start-Shift To Park Or Transmission Not in Park Message-Discharged Battery/Unable To Remove Key

Released 4/23/2018
Some Vehicles Could Exhibit Misfire Codes After Certain Repairs - Multiple Vehicle Lines

Released 4/23/2018
Integrated Diagnostic System (IDS) Session File Upload Request When Replacing A Powertrain Control Module (PCM)

Released 4/23/2018
2009-2015 Vehicles Exhibiting Diagnostic Trouble Code (DTC) P06B8, P068A And/Or P2610 After Powertrain Control Module Reprogramming

Released 4/23/2018
THE CORRECT PROCEDURE TO CLEAR ALL USER PROGRAMMED CODES IS TO SAVE THE FACTORY CODE 3 TIMES TO FILL THE 3 AVAILABLE SLOTS FOR USER CODES.

Released 4/23/2018
2010-2015 Multiple Vehicles - Flutter/Turbulance Noise At Highway Speeds With Rear Windows Or Moon/Sun Roof Open

Released 4/23/2018
New Wiring Repair Job Aid is available on PTS under the Service Tips tab

Released 4/23/2018
2010-2015 MULTIPLE VEHICLE LINES - DIAGNOSTIC PRACTICE OF MODULE SWAPPING OR LIKE VEHICLE ORDERING IS NOT RECOMMENDED

Released 4/23/2018
Vehicle No Start After Instrument Cluster Replacement Due to Proper Programmable Module Installation (PMI) Programming Not Being Performed.

Released 4/23/2018
2011-2014 Explorer,Taurus,Flex,Edge,MKX,MKT,MKS Workshop Manual Updates For Rear Brake Service

Released 4/23/2018
3.5L GTDI Engines - Turbocharger And/Or Engine Replacement - Service Information

Released 4/23/2018
2009-2015 F-150/Taurus/Flex/MKT/MKS, 2010-2015 F-Super Duty, 2011-2015 Explorer Power Seat Track Binding/Seized, Grind, Squeal, Popping Noise Moving Forward or Rearward.

Released 4/23/2018
Vehicle Health Report Inoperative with Aftermarket Device Plugged Into Data Link Connector

Released 4/23/2018
2011-2015 Multiple Vehicle Lines Equipped With 6F15, 6F35 Or 6F50/6F55 Transmission - Transmission Filter Service Interval

Released 4/23/2018
2011-2015 Vehicles - Correct Battery Replacement For Intelligent Access Transmitter

Released 2/22/2018
Laminated/Tempered/Heated Glass Damage General Service Bulletin

Released 9/25/2017
Various Vehicles - Module Programming and Reprogramming Procedures

Released 6/15/2017
Multiple Vehicles - Front Controls Interface Module (FCIM) Warrantable VS Non-warrantable Conditions General Service Bulletin (GSB)

Released 5/1/2017
Adaptive Cruise Control & Collision Warning Radar Alignment Process

Released 3/10/2017
Multiple Vehicles- Interior Mirror General Service Bulletin (GSB)

Released 3/9/2017
Multiple Vehicles - Leather/Vinyl Seat Cover General Service Bulletin (GSB)

Released 2/23/2017
Multiple Vehicles- Body Interior Trim and Steering Wheel Damage vs. Defect General Service Bulletin (GSB)

Released 2/2/2017
Multiple Vehicles- Wiper Blade Warrantable Vs. Non-Warrantable General Service Bulletin (GSB)

Released 9/30/2016
Multiple Vehicles - SYNC Software Programming v1.1

Released 9/8/2016
Multiple Vehicles- Paint Defects / Damage General Service Bulletin (GSB)

Released 8/19/2016
Multiple Vehicles- Grille Defects / Damage General Service Bulletin (GSB)

Released 4/27/2016
Multiple Vehicles - No PCM/Network Communication

Released 4/8/2016
Multiple Vehicles - Automatic Transmission Main Control Inspection - General Service Bulletin (GSB)

Released 3/30/2016
Multiple Vehicles- Exterior Mirror General Service Bulletin (GSB)

Released 3/23/2016
Multiple Vehicles- Glass Panel Build Date Decoder General Service Bulletin (GSB)

Released 2/5/2016
Multiple Vehicles- Bumper Warrantable / Non-Warrantable General Service Bulletin (GSB)

Released 1/27/2016
Multiple Vehicles - Environmental Fallout Paint Damage General Service Bulletin (GSB)

Released 1/27/2016
2004 And Newer Vehicles Equipped With Flex Fuel Capability - Flex Fuel General Service Bulletin (GSB)

Released 1/25/2016
Multiple Vehicles- Exterior Lighting Condensation Warranty Coverage General Service Bulletin (GSB)

Released 1/15/2016
Multiple Vehicles - Electric Power Assist System (EPAS) Pull Drift Compensation General Service Bulletin (GSB)

Released 12/17/2015
Multiple Vehicles - How To Upload An IDS Session File - General Service Bulletin (GSB)

Released 12/15/2015
Multiple Vehicles - Transmission Cooler Flush General Service Bulletin (GSB)

Released 12/9/2015
Multiple Vehicles - Tire Pressure Monitor System (TPMS) General Service Bulletin (GSB)

Released 12/8/2015
Multiple Vehicles - Engine Failure Analysis General Service Bulletin (GSB)

Released 11/24/2015
Various Vehicles - Live Network Monitor Test Usage

Released 11/24/2015
Multiple Vehicles- Body Gap Flushness Measurement Tools General Service Bulletin (GSB)

Released 11/5/2015
Multiple Vehicles - Wheel Concern Analysis General Service Bulletin (GSB)

Released 10/14/2015
Multple Vehicles - Wiring Repair General Service Bulletin (GSB)

Released 10/12/2015
Multiple Vehicles- Tape Stripe General Service Bulletin (GSB)

Released 8/21/2015
Multiple Vehicles- All Wheel Drive (AWD) Power Transfer Unit (PTU) Sealing General Service Bulletin (GSB)

Released 8/18/2015
Multiple Vehicles - Cloth Seat Cover General Service Bulletin (GSB)

Released 5/15/2015
SAFETY RECALL - Certain 2010-2013 Model Year Taurus and Police Interceptor Sedan, and 2011-2013 Model Year MKS Vehicles - Interior Door Handle Inspection and Repair

Released 7/21/2014
Easy Fuel Capless - Concerns With Fuel Nozzle Insertion Or Removal

Released 4/8/2011
SCRAPING NOISE FROM INSTRUMENT CLUSTER FINISH PANEL EXTENSION DURING COLUMN TILT/TELESCOPING OPERATION - BUILT ON OR BEFORE 9/1/2010

Released 11/29/2010
DIRT ACCUMULATION ON REAR DOOR SCUFF PLATES

Released 5/24/2010
Multiple Vehicles - Brake Disc Service Tips General Service Bulletin (GSB)

Released 4/23/2018
2011-2014 Explorer,Taurus,Flex,Edge,MKX,MKT,MKS Workshop Manual Updates For Rear Brake Service

Released 10/28/2011
FRONT BRAKES - INTERMITTENT SQUEAL

TSB Description

Released 5/18/2011
FRONT BRAKES - INTERMITTENT GRUNT OR GRINDING NOISE

Released 8/20/2010
FRONT BRAKES - INTERMITTENT GRUNT OR GRINDING NOISE

Released 5/24/2010
Multiple Vehicles - Brake Disc Service Tips General Service Bulletin (GSB)

Released 1/28/2014
2011-2012 Explorer, Taurus, Flex, MKS and MKT - Lack of Air Conditioning And/Or Engine Overheat Condition - Built On Or After 9/1/2010

Released 10/3/2012
LACK OF AIR CONDITIONING AND/OR ENGINE OVERHEAT CONDITION - BUILT ON OR AFTER 9/1/2010

TSB Description

Released 7/21/2011
COOLING FAN NOISE, LACK OF A/C AND/OR OVERHEAT CONDITION

Released 5/23/2011
COOLING FAN NOISE, LACK A/C AND/OR OVERHEAT CONDITION

Released 6/27/2019
LVDS and USB Cable Tester

Released 4/27/2018
LVDS and USB Cable Tester General Service Bulletin

TSB Description

Released 4/23/2018
2007-2016 Various Vehicles - All Wheel Drive (AWD) - Propane Or Natural Gas Odor During Idle Or Low Speed Driving - Built On Or Before 30-Jun-2016

Released 4/23/2018
2008-2017 Various Ford/Lincoln/Mercury Vehicles - Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported

Released 4/23/2018
2011-2016 Various Vehicles - Ambient Air Temperature Sensor (AAT) Pinpoint Test FA And FB Updated

Released 4/23/2018
2011-2016 Multiple Vehicles – Universal Garage Door Programming Concerns

Released 4/23/2018
Dealer Installed Audio Upgrades

Released 4/23/2018
Some Vehicles Could Exhibit Misfire Codes After Certain Repairs - Multiple Vehicle Lines

Released 4/23/2018
Integrated Diagnostic System (IDS) Session File Upload Request When Replacing A Powertrain Control Module (PCM)

Released 4/23/2018
2009-2015 Vehicles Exhibiting Diagnostic Trouble Code (DTC) P06B8, P068A And/Or P2610 After Powertrain Control Module Reprogramming

Released 4/23/2018
THE CORRECT PROCEDURE TO CLEAR ALL USER PROGRAMMED CODES IS TO SAVE THE FACTORY CODE 3 TIMES TO FILL THE 3 AVAILABLE SLOTS FOR USER CODES.

Released 4/23/2018
2010-2015 Multiple Vehicles - Flutter/Turbulance Noise At Highway Speeds With Rear Windows Or Moon/Sun Roof Open

Released 4/23/2018
New Wiring Repair Job Aid is available on PTS under the Service Tips tab

Released 4/23/2018
2010-2015 MULTIPLE VEHICLE LINES - DIAGNOSTIC PRACTICE OF MODULE SWAPPING OR LIKE VEHICLE ORDERING IS NOT RECOMMENDED

Released 4/23/2018
Vehicle No Start After Instrument Cluster Replacement Due to Proper Programmable Module Installation (PMI) Programming Not Being Performed.

Released 4/23/2018
Vehicle Health Report Inoperative with Aftermarket Device Plugged Into Data Link Connector

Released 4/23/2018
2011-2015 Vehicles - Correct Battery Replacement For Intelligent Access Transmitter

Released 9/30/2016
Multiple Vehicles - SYNC Software Programming v1.1

Released 4/27/2016
Multiple Vehicles - No PCM/Network Communication

Released 2/5/2016
Multiple Vehicles- Bumper Warrantable / Non-Warrantable General Service Bulletin (GSB)

Released 1/15/2016
Multiple Vehicles - Electric Power Assist System (EPAS) Pull Drift Compensation General Service Bulletin (GSB)

Released 12/17/2015
Multiple Vehicles - How To Upload An IDS Session File - General Service Bulletin (GSB)

Released 11/24/2015
Various Vehicles - Live Network Monitor Test Usage

Released 10/14/2015
Multple Vehicles - Wiring Repair General Service Bulletin (GSB)

Released 8/21/2015
Multiple Vehicles- All Wheel Drive (AWD) Power Transfer Unit (PTU) Sealing General Service Bulletin (GSB)

Released 5/27/2013
2009-2011 Multiple Vehicle - 6F50/6F55 Transmission - Slip/Neutral-Out - 5th Gea r Start From Stop - Backup Camera On In Drive - Built 3/13/2009-6/30/2010

Released 10/6/2011
INTERMITTENT AIR BAG WARNING INDICATOR - DTCS B0028, B1213 WHEN PASSENGER CLIMATE CONTROL SEAT COMMANDED ON

Released 4/23/2018
Integrated Diagnostic System (IDS) Session File Upload Request When Replacing A Powertrain Control Module (PCM)

Released 4/23/2018
2009-2015 Vehicles Exhibiting Diagnostic Trouble Code (DTC) P06B8, P068A And/Or P2610 After Powertrain Control Module Reprogramming

TSB Description

Released 4/23/2018
Vehicle Health Report Inoperative with Aftermarket Device Plugged Into Data Link Connector

Released 5/26/2015
3.5L GTDI - EXCESSIVE OIL CONSUMPTION AND/OR SMOKE FROM THE EXHAUST AT IDLE DURING NORMAL ENGINE OPERATING TEMPERATURE - ALUMINUM VALVE COVER

Released 10/16/2014
3.5L GTDI - EXCESSIVE OIL CONSUMPTION AND/OR SMOKE FROM THE EXHAUST AT IDLE DURING NORMAL ENGINE OPERATING TEMPERATURE - ALUMINUM VALVE COVER

Released 5/29/2014
2010-2014 3.5L GTDI - Excessive Oil Consumption And/Or Smoke From The Exhaust At Idle During Normal Engine Operating Temperature - Aluminum Valve Cover

Released 1/28/2014
2011-2012 Explorer, Taurus, Flex, MKS and MKT - Lack of Air Conditioning And/Or Engine Overheat Condition - Built On Or After 9/1/2010

Released 12/12/2018
Diagnosing Turbocharger Oil and Coolant Leaks

Released 12/11/2018
2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube

TSB Description

Released 1/27/2016
2004 And Newer Vehicles Equipped With Flex Fuel Capability - Flex Fuel General Service Bulletin (GSB)

Released 8/25/2011
3.5L GTDI ENGINE RUNS ROUGH, HESITATES, SHUDDERING WITH MISFIRE DTCS P0300, P0301, P0302, P0303, P0304, P0305, P0306 OR P0316

Released 5/4/2011
3.5L GTDI ENGINE RUNS ROUGH, HESITATES, SHUDDERING WITH MISFIRE DTCS P0316, P0301, P0302, P0303, P0304, P0305, P0306

Released 10/21/2010
DTC P2111 OR P2112, OR LOWER THAN DESIRED ENGINE IDLE SPEED, ENGINE IDLE SPEED FLUCTUATES WITH OR WITHOUT DTCS

Released 8/30/2010
3.5L GTDI - RUNS ROUGH, HESITATES, WITH MISFIRE DTCS P0316, P0301, P0302, P0303, P0304, P0305, P0306

Released 6/27/2019
2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube

Released 6/27/2019
Various Vehicles - Automatic Transmission - Multi Purpose Grease Application On Torque Converter Pilot Hub And Presence Of Engine And Crank Alignment Dowels

TSB Description

Released 12/11/2018
Multiple Vehicle Lines - Revised Engine Oil Leak Diagnostic Procedure Using New White Fluorescent Dye

Released 12/11/2018
2007-2013 Various Vehicles - 6F50/6F55 Transmission - Transmission Case To Engine Block Mounting Bolt Locations Reduced From 11 To 10

Released 6/7/2018
Various Vehicles - Engine Failure Analysis General Service Bulletin (GSB)

Released 4/23/2018
2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police – AWD - Ticking/Knocking Noise From Driveline – Built On Or Before 30-Jun-2016

Released 4/23/2018
2011-2016 Explorer/Taurus/Flex/MKT/MKS - 2.0L/2.3L/3.5L/3.7L - Ting/Pop/Click/Continuous Tick Noise - Front Halfshaft

Released 4/23/2018
2011-2015 MKX And 2011-2017 Edge/Explorer/MKT/Flex/MKS/Taurus-Push Button Start-Shift To Park Or Transmission Not in Park Message-Discharged Battery/Unable To Remove Key

Released 4/23/2018
Some Vehicles Could Exhibit Misfire Codes After Certain Repairs - Multiple Vehicle Lines

Released 4/23/2018
3.5L GTDI Engines - Turbocharger And/Or Engine Replacement - Service Information

Released 4/23/2018
2009-2015 F-150/Taurus/Flex/MKT/MKS, 2010-2015 F-Super Duty, 2011-2015 Explorer Power Seat Track Binding/Seized, Grind, Squeal, Popping Noise Moving Forward or Rearward.

Released 4/23/2018
2011-2015 Multiple Vehicle Lines Equipped With 6F15, 6F35 Or 6F50/6F55 Transmission - Transmission Filter Service Interval

Released 5/1/2017
Adaptive Cruise Control & Collision Warning Radar Alignment Process

Released 4/8/2016
Multiple Vehicles - Automatic Transmission Main Control Inspection - General Service Bulletin (GSB)

Released 12/15/2015
Multiple Vehicles - Transmission Cooler Flush General Service Bulletin (GSB)

Released 12/8/2015
Multiple Vehicles - Engine Failure Analysis General Service Bulletin (GSB)

Released 5/29/2014
2010-2014 3.5L GTDI - Excessive Oil Consumption And/Or Smoke From The Exhaust At Idle During Normal Engine Operating Temperature - Aluminum Valve Cover

Released 3/13/2014
All Wheel Drive - Fluid Leak From Rear Differential Vent Cap - Temperatures Below 0 Degrees C (32 Degrees F)

Released 5/14/2013
2011-2013 Explorer/Flex/Taurus/MKT/MKS - Ting/Pop/Click Noise - Front Halfshaft

Released 8/12/2012
ALL WHEEL DRIVE - FLUID LEAK FROM REAR DIFFERENTIAL VENT CAP - TEMPERATURES BELOW 32 DEGREES F (0 DEGREES CELSIUS)

Released 12/16/2011
6F50/6F55 TRANSMISSION - SLUGGISH ACCELERATION FROM 0-8 KM\H (0-5 MPH) FOLLOWED BY A HARSH BUMP OR A SLIP ON TAKE-OFF FOLLOWED BY A BUMP - BUILT ON OR BEFORE 4/15/2011

Released 9/16/2011
6F50/6F55 TRANSMISSION - SLUGGISH ACCELERATION FROM 0-8 KM\H (0-5 MPH) FOLLOWED BY A HARSH BUMP OR A SLIP ON TAKE-OFF FOLLOWED BY A BUMP - BUILT ON OR BEFORE 4/15/2011

Released 8/25/2011
6F50/6F55 TRANSMISSION - SLUGGISH ACCELERATION FROM 0-8 KM\H (0-5 MPH) FOLLOWED BY A HARSH BUMP OR A SLIP ON TAKE-OFF FOLLOWED BY A BUMP - BUILT ON OR BEFORE 4/15/2011

Released 5/9/2011
6F50/6F55 TRANSMISSION - SLUGGISH ACCELERATION FROM 0-8 KM\H (0-5 MPH) FOLLOWED BY A HARSH BUMP OR A SLIP ON TAKE-OFF FOLLOWED BY A BUMP - BUILT ON OR BEFORE 4/15/2011

Released 5/4/2011
3.5L GTDI ENGINE RUNS ROUGH, HESITATES, SHUDDERING WITH MISFIRE DTCS P0316, P0301, P0302, P0303, P0304, P0305, P0306

Released 10/18/2010
6F50/6F55 TRANSMISSION - SLIP/NEUTRAL OUT, 5TH GEAR START FROM STOP, ELECTRONIC PRNDL ERROR, BACKUP CAMERA IN D - BUILT 3/13/2009-6/30/2010

Released 6/27/2019
Various Vehicles - Diagnostic Trouble Code (DTC) P1635

Released 3/23/2016
Multiple Vehicles- Glass Panel Build Date Decoder General Service Bulletin (GSB)

TSB Description

Released 12/9/2015
Multiple Vehicles - Tire Pressure Monitor System (TPMS) General Service Bulletin (GSB)

Released 11/5/2015
Multiple Vehicles - Wheel Concern Analysis General Service Bulletin (GSB)

Released 10/9/2015
SAFETY RECALL - Certain 2011-2013 Flex, MKT, Taurus and MKS, 2011-2012 Fusion and MKZ, 2011 Milan, and 2013 Police Interceptor Sedan Vehicles - Reprogram Power Steering Control Module and Power Steering Gear Extended Coverage

Released 10/3/2014
TING/POP/CLICK NOISE - FRONT HALFSHAFT

Released 4/8/2011
SCRAPING NOISE FROM INSTRUMENT CLUSTER FINISH PANEL EXTENSION DURING COLUMN TILT/TELESCOPING OPERATION - BUILT ON OR BEFORE 9/1/2010

Released 12/11/2018
Multiple Vehicle Lines - Revised Engine Oil Leak Diagnostic Procedure Using New White Fluorescent Dye

Released 5/8/2018
Glass Concern Analysis and Build Date Decoder

TSB Description

Released 4/27/2018
LVDS and USB Cable Tester General Service Bulletin

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