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Technical Service Bulletins

Released 1/29/2020
Various Vehicles - Glass Concern Analysis

Released 1/29/2020
Various Vehicles - Tape Stripe Concern Analysis

TSB Description

Released 1/29/2020
2010-2020 Various Vehicles - Errors Caused By Swapping Modules From Like Vehicles Or Ordering Modules Using Another VIN

Released 1/29/2020
Various Vehicles - Interior Trim Steering Wheel Concern Analysis

Released 1/29/2020
Various Vehicles - Grill Concern Analysis

Released 6/27/2019
Parking Aid Sensor Diagnoses With No DTCs Present

Released 6/27/2019
2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCs) U2100 And/Or U2101 - Programmable Module Installation (PMI) Procedure

Released 6/27/2019
Various Vehicles - Paint And Bumper Concern Analysis

Released 6/27/2019
2011-2019 Taurus, 2013-2019 Police Interceptor Sedan - Headliner Loose And/Or Sagging At The Rear Near The High Mounted Stoplamp

Released 6/27/2019
Various Vehicles - Clock Master

Released 12/12/2018
Multiple Vehicles - Seat Cover Warranty Coverage Information

Released 5/8/2018
Glass Concern Analysis and Build Date Decoder

Released 5/1/2018
Ambient Air Temperature (AAT) Sensor

Released 4/23/2018
2017 Explorer/Taurus/Police - 3.5L or 3.7L TiVCT Engine - Illuminated MIL - DTC P0740 or P0743 - Built On 14-Jun-2017 And Through 21-Jun-2017

Released 4/23/2018
2013-2017 Explorer/Taurus/MKS/Police Utility/Police Sedan - Exhaust Studs Not Missing

Released 4/23/2018
2011-2017 Taurus/Police Interceptor Sedan - Headliner Loose And/Or Sagging At The Rear Near The High Mounted Stoplamp

Released 4/23/2018
2015-2017 Taurus - Dirt Accumulation On Rear Door Scuff Plates

Released 4/23/2018
2016-2017 Taurus Police Interceptor - 3.5L/3.7L TiVCT - Inoperative Police Option Accessory Requiring Hardwired Vehicle Speed Output (VSOUT) Signal

Released 4/23/2018
2017 Explorer/Taurus/Police Interceptor - Fixed Brake Pedal - Brake Drag - Built On 19-May-2017 And Through 30-May-2017

Released 4/23/2018
2013-2018 Transit Connect - Long Wheelbase - 60/40 left Side Second Row Seat Stuck Or Difficult To Fold/Unfold - Built On 9-Jan-2013 And Through 5-Jan-2018

Released 4/23/2018
2016-2017 Various Vehicles - SYNC 3 - Blank Screen After Exiting Valet Mode

Released 4/23/2018
2014-2018 Taurus - Gearshift Selector Lever Bezel Door Binding, Skewed And/Or Not Latching

Released 4/23/2018
2016-2018 Police Interceptor Sedan - 3.7L Twin Independent Variable Camshaft Timing (Ti-VCT) - Shudder With Cruise Control Engaged

Released 4/23/2018
2016-2017 Ford/Lincoln – SYNC 3 – Intermittent Display Of A Vehicle Image On SYNC Screen

Released 4/23/2018
2016-2017 Ford And Lincoln Vehicles Equipped With SYNC 3 - Touchscreen Unresponsive

Released 4/23/2018
2016-2017 Various Vehicles - SYNC 3 - Mobile Device Inoperative Navigation Applications

Released 4/23/2018
2008-2018 Various Ford/Lincoln/Mercury Vehicles - Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported

Released 4/23/2018
2016-2018 Various Ford And Lincoln Vehicles - SYNC 3 Issues With Vehicle In Transport Mode

Released 4/23/2018
Accessory (Wireless) Keyless Entry Keypad Is Available With Remote Keyless Entry (RKE) Only And The Retrieval Of Master Code.

Released 4/23/2018
2016-2018 Various Vehicles - SYNC 3 - iPhone USB Audio Playback And App Link Functionality Issues

Released 4/23/2018
2011-2018 Explorer/Police Interceptor Utility/Police Interceptor Sedan Taurus/Flex/MKT and 2011-2016 MKS - 3.5L EcoBoost - Engine Assembly Replacement

Released 4/23/2018
2017-2018 Explorer/Taurus - 3.5L GTDI - Front Lower Roll Restrictor No Longer Required - Built On Or After 27-Jun-2017

Released 4/23/2018
2013-2018 - Various Vehicles - Lane Keeping System (LKS) - Vibration/Steering Pull or Drift Concerns

Released 4/23/2018
2017- 2018 Multiple Vehicles - Illuminated Malfunction Indicator Lamp (MIL) With Variable Cam Timing (VCT) DTCs - Diagnostic Information

Released 4/23/2018
Multiple Vehicle Lines - 2017 Workshop Manual Service Procedures Being Updated.

Released 4/23/2018
2011-2015 MKX And 2011-2017 Edge/Explorer/MKT/Flex/MKS/Taurus-Push Button Start-Shift To Park Or Transmission Not in Park Message-Discharged Battery/Unable To Remove Key

Released 4/23/2018
2008-2017 Ford/Mercury/Lincoln - Vehicle Health Report (VHR) Generates Service Required Message

Released 4/23/2018
Multiple Vehicles - Safety Belt Retractor Webbing Does Not Extract From Stowed Position Or Exhibits Excessive Pressure On The Occupant During Use.

Released 4/23/2018
2017 Explorer/Taurus - 3.5L GTDI - Front Lower Roll Restrictor No Longer Required - Built On Or After 27-Jun-2017

Released 4/23/2018
2016-2017 Various Ford/Lincoln – SYNC 3 – No Rear View Camera Image At Freezing Ambient Temperatures - Built On 01-Jul-2015 And Through 31-Dec-2016

Released 4/23/2018
2013-2017 Multiple Vehicles - 6F35/6F15 - Updated Front Pump Inspection Procedure

Released 4/23/2018
2016-2017 Explorer/Taurus/Police Interceptor/MKS/Flex/MKT - 3.5L GTDI - Blue Or White Smoke From Exhaust While Driving After Extended Idle

Released 4/23/2018
2008-2017 Various Ford/Lincoln/Mercury Vehicles - Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported

Released 4/23/2018
2016-2017 Various Ford And Lincoln - SYNC 3 And Navigation – SiriusXM Traffic Listing Not Loading - Software Update

Released 4/23/2018
2016-2017 Multiple Vehicles - 2.0L/2.3L GTDI - Illuminated Malfunction Indicator Lamp (MIL) With Diagnostic Trouble Code (DTC) P0001

Released 4/23/2018
Setting Correct Tire Pressure

Released 4/23/2018
2013-2017 Various Vehicles - Ambient Air Temperature Sensor (AAT) Pinpoint Test Update In Workshop Manual (WSM) Section 413-01

Released 4/23/2018
2016-2017 Various Ford And Lincoln Vehicles - SYNC 3 Issues With Vehicle In Transport Mode

Released 4/17/2018
Ambient Air Temperature (AAT) Sensor

Released 4/5/2018
2013-2018 Various Vehicles - Instrument Panel Cluster Mask / Lens Warranty

Released 2/22/2018
Laminated/Tempered/Heated Glass Damage General Service Bulletin

Released 11/30/2017
Various Vehicles - Universal Serial Port (USB) Media Hub Warranty GSB

Released 11/3/2017
Passive Anti Theft System (PATS) Key Programming

Released 10/11/2017
Multiple Vehicles - Touch Screen Warranty GSB

Released 8/7/2017
Engine Oil Maintenance Inspection

Released 6/28/2017
12 Volt Battery Charging and Testing Quick Reference Guide-

Released 6/26/2017
Multiple Vehicles - Wiring Repair / Harness Replacement - Best Practices for Warranty Claiming

Released 6/15/2017
Multiple Vehicles - Front Controls Interface Module (FCIM) Warrantable VS Non-warrantable Conditions General Service Bulletin (GSB)

Released 5/1/2017
Adaptive Cruise Control & Collision Warning Radar Alignment Process

Released 3/10/2017
Multiple Vehicles- Interior Mirror General Service Bulletin (GSB)

Released 3/9/2017
Multiple Vehicles - Leather/Vinyl Seat Cover General Service Bulletin (GSB)

Released 2/23/2017
Multiple Vehicles- Body Interior Trim and Steering Wheel Damage vs. Defect General Service Bulletin (GSB)

Released 2/2/2017
Multiple Vehicles- Wiper Blade Warrantable Vs. Non-Warrantable General Service Bulletin (GSB)

Released 10/14/2016
Multiple Vehicles - Surface Preparation For Oil Leaks

Released 9/8/2016
Multiple Vehicles- Paint Defects / Damage General Service Bulletin (GSB)

Released 6/14/2016
Multiple Vehicles - Engine Oil White Fluorescent Dye Usage General Service Bulletin (GSB)

Released 5/19/2016
SYNC 3 Intermittent Blank/Black Screen Diagnostic Tips & Flowchart General Service Bulletin (GSB)

Released 4/27/2016
Multiple Vehicles - No PCM/Network Communication

Released 3/30/2016
Multiple Vehicles- Exterior Mirror General Service Bulletin (GSB)

Released 1/25/2016
Multiple Vehicles- Exterior Lighting Condensation Warranty Coverage General Service Bulletin (GSB)

Released 11/5/2015
Multiple Vehicles - Wheel Concern Analysis General Service Bulletin (GSB)

Released 10/12/2015
Multiple Vehicles- Tape Stripe General Service Bulletin (GSB)

Released 8/18/2015
Multiple Vehicles - Cloth Seat Cover General Service Bulletin (GSB)

Released 9/4/2012
Multiple Vehicles - Lower End Engine Noise Diagnostic Aid - Inspecting the Oil Filter Element General Service Bulletin (GSB)

Released 1/29/2020
2012-2019 Various Vehicles - Battery Cable Clamp Corrosion Repair

Released 6/27/2019
LVDS and USB Cable Tester

TSB Description

Released 6/27/2019
2016-2019 Various Vehicles - SYNC 3 - SYNC WiFi Update Message Displayed Every Key Cycle

Released 6/27/2019
Various Vehicles - Exterior Lighting Concern Analysis

Released 6/27/2019
2013-2018 Various Ford And Lincoln Vehicles - Adaptive Cruise Control/Collision Warning Inoperative - DTC U3000:49 In CCM - Built On Or Before 19-Oct-2017

Released 6/27/2019
Various Vehicles - Clock Master

Released 6/27/2019
SYNC 3 Intermittent Blank/Black Screen Diagnostics

Released 6/27/2019
2012-2019 Various Vehicles - Smartlink Repairs

Released 12/11/2018
2015-2018 Various Vehicles - Turn Signal Does Not Operate As Expected When Manually Canceled

Released 5/1/2018
Ambient Air Temperature (AAT) Sensor

Released 4/27/2018
LVDS and USB Cable Tester General Service Bulletin

Released 4/23/2018
2017 Explorer/Taurus/Police - 3.5L or 3.7L TiVCT Engine - Illuminated MIL - DTC P0740 or P0743 - Built On 14-Jun-2017 And Through 21-Jun-2017

Released 4/23/2018
2016-2017 Taurus Police Interceptor - 3.5L/3.7L TiVCT - Inoperative Police Option Accessory Requiring Hardwired Vehicle Speed Output (VSOUT) Signal

Released 4/23/2018
2013-2018 Transit Connect - Long Wheelbase - 60/40 left Side Second Row Seat Stuck Or Difficult To Fold/Unfold - Built On 9-Jan-2013 And Through 5-Jan-2018

Released 4/23/2018
2016-2017 Various Vehicles - SYNC 3 - Blank Screen After Exiting Valet Mode

Released 4/23/2018
2016-2017 Ford/Lincoln – SYNC 3 – Intermittent Display Of A Vehicle Image On SYNC Screen

Released 4/23/2018
2016-2017 Ford And Lincoln Vehicles Equipped With SYNC 3 - Touchscreen Unresponsive

Released 4/23/2018
2016-2017 Various Vehicles - SYNC 3 - Mobile Device Inoperative Navigation Applications

Released 4/23/2018
2016-2018 Various Ford And Lincoln Vehicles - SYNC 3 Issues With Vehicle In Transport Mode

Released 4/23/2018
Accessory (Wireless) Keyless Entry Keypad Is Available With Remote Keyless Entry (RKE) Only And The Retrieval Of Master Code.

Released 4/23/2018
2016-2018 Various Vehicles - SYNC 3 - iPhone USB Audio Playback And App Link Functionality Issues

Released 4/23/2018
2017- 2018 Multiple Vehicles - Illuminated Malfunction Indicator Lamp (MIL) With Variable Cam Timing (VCT) DTCs - Diagnostic Information

Released 4/23/2018
2008-2017 Ford/Mercury/Lincoln - Vehicle Health Report (VHR) Generates Service Required Message

Released 4/23/2018
2016-2017 Various Ford/Lincoln – SYNC 3 – No Rear View Camera Image At Freezing Ambient Temperatures - Built On 01-Jul-2015 And Through 31-Dec-2016

Released 4/23/2018
2016-2017 Explorer/Taurus/Police Interceptor/MKS/Flex/MKT - 3.5L GTDI - Blue Or White Smoke From Exhaust While Driving After Extended Idle

Released 4/23/2018
2008-2017 Various Ford/Lincoln/Mercury Vehicles - Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported

Released 4/23/2018
2016-2017 Various Ford And Lincoln - SYNC 3 And Navigation – SiriusXM Traffic Listing Not Loading - Software Update

Released 4/23/2018
2016-2017 Multiple Vehicles - 2.0L/2.3L GTDI - Illuminated Malfunction Indicator Lamp (MIL) With Diagnostic Trouble Code (DTC) P0001

Released 4/23/2018
2013-2017 Various Vehicles - Ambient Air Temperature Sensor (AAT) Pinpoint Test Update In Workshop Manual (WSM) Section 413-01

Released 4/23/2018
2016-2017 Various Ford And Lincoln Vehicles - SYNC 3 Issues With Vehicle In Transport Mode

Released 4/17/2018
Ambient Air Temperature (AAT) Sensor

Released 11/30/2017
Various Vehicles - Universal Serial Port (USB) Media Hub Warranty GSB

Released 10/11/2017
Multiple Vehicles - Touch Screen Warranty GSB

Released 6/28/2017
12 Volt Battery Charging and Testing Quick Reference Guide-

Released 6/26/2017
Multiple Vehicles - Wiring Repair / Harness Replacement - Best Practices for Warranty Claiming

Released 6/19/2017
Permanent DTC Overview

Released 4/27/2016
Multiple Vehicles - No PCM/Network Communication

Released 1/29/2020
2016-2019 Police Interceptor Sedan - 3.7L TiVCT - Illuminated MIL - DTCs P0420 And/Or P0430

Released 6/27/2019
2013-2016 MKS, 2013-2019 Explorer/Taurus/Police Interceptor Utility/Police Interceptor Sedan - Exhaust Studs May Appear To Be Missing

TSB Description

Released 12/11/2018
2016-2018 Police Interceptor Sedan - 3.7L TiVCT - Illuminated Malfunction Indicator Lamp (MIL) - Diagnostic Trouble Codes (DTCs) P0420 And/Or P0430

Released 4/23/2018
2013-2017 Explorer/Taurus/MKS/Police Utility/Police Sedan - Exhaust Studs Not Missing

Released 1/29/2020
2015-2020 Various Vehicles - A/C Refrigerant Dye Installed In New Vehicles During Production

Released 1/29/2020
2008-2019 Various Ford/Lincoln/Mercury Vehicles - Inoperative Heating, Ventilation, And Air Conditioning (HVAC) Blower Motor

TSB Description

Released 1/29/2020
2013-2020 Various Vehicles - External Variable Displacement Control (EVDC) A/C Compressor Diagnostic Tool

Released 6/27/2019
2013-2019 Various Vehicles - External Variable Displacement Control (EVDC) A/C Compressor Diagnostic Tool

Released 6/27/2019
2008-2019 Various Ford/Lincoln/Mercury Vehicles - Inoperative Heating, Ventilation, And Air Conditioning (HVAC) Blower Motor

Released 4/23/2018
2013-2017 Various Vehicles - Ambient Air Temperature Sensor (AAT) Pinpoint Test Update In Workshop Manual (WSM) Section 413-01

Released 1/29/2020
2015-2020 Various Vehicles - Illuminated Malfunction Indicator Lamp (MIL) With Variable Cam Timing (VCT) DTCs - Diagnostic Information

Released 6/27/2019
Various Vehicles - Automatic Transmission - Multi Purpose Grease Application On Torque Converter Pilot Hub And Presence Of Engine And Crank Alignment Dowels

TSB Description

Released 6/27/2019
2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube

Released 6/27/2019
2013-2016 MKS, 2013-2019 Explorer/Taurus/Police Interceptor Utility/Police Interceptor Sedan - Exhaust Studs May Appear To Be Missing

Released 12/12/2018
2016-2018 Police Interceptor Sedan - 3.5L/3.7L TiVCT - Inoperative Police Option Accessory Requiring Hardwired Vehicle Speed Output (VSOUT) Signal

Released 12/11/2018
2013-2019 Police Interceptor Sedan/Utility Top Speed Reduced After Transmission Service

Released 12/11/2018
Multiple Vehicle Lines - Revised Engine Oil Leak Diagnostic Procedure Using New White Fluorescent Dye

Released 12/11/2018
2001-2019 Various Vehicles - 2.0L, 2.3L, And 2.5L 4-Cylinder Engine - Rear Main Seal Kit Tool Usage

Released 6/7/2018
Various Vehicles - Engine Failure Analysis General Service Bulletin (GSB)

Released 4/23/2018
2016-2018 Police Interceptor Sedan - 3.7L Twin Independent Variable Camshaft Timing (Ti-VCT) - Shudder With Cruise Control Engaged

Released 4/23/2018
2011-2015 MKX And 2011-2017 Edge/Explorer/MKT/Flex/MKS/Taurus-Push Button Start-Shift To Park Or Transmission Not in Park Message-Discharged Battery/Unable To Remove Key

Released 4/23/2018
2016-2017 Explorer/Taurus/Police Interceptor/MKS/Flex/MKT - 3.5L GTDI - Blue Or White Smoke From Exhaust While Driving After Extended Idle

Released 8/7/2017
Engine Oil Maintenance Inspection

Released 5/1/2017
Adaptive Cruise Control & Collision Warning Radar Alignment Process

Released 10/14/2016
Multiple Vehicles - Surface Preparation For Oil Leaks

Released 6/14/2016
Multiple Vehicles - Engine Oil White Fluorescent Dye Usage General Service Bulletin (GSB)

Released 9/4/2012
Multiple Vehicles - Lower End Engine Noise Diagnostic Aid - Inspecting the Oil Filter Element General Service Bulletin (GSB)

Released 6/27/2019
Various Vehicles - Wheel Concern Analysis General Service Bulletin

Released 6/27/2019
Various Vehicles - Diagnostic Trouble Code (DTC) P1635

TSB Description

Released 6/27/2019
Tire Pressure Monitoring Systems (TPMS) Identification

Released 12/12/2018
Various Vehicles - Wheel Concern Analysis General Service Bulletin

Released 12/11/2018
2013-2019 Various Vehicles - Lane Keeping System (LKS) - Vibration/Steering Pull Or Drift Concerns

Released 4/23/2018
2013-2018 - Various Vehicles - Lane Keeping System (LKS) - Vibration/Steering Pull or Drift Concerns

Released 4/23/2018
2017 Explorer/Taurus - 3.5L GTDI - Front Lower Roll Restrictor No Longer Required - Built On Or After 27-Jun-2017

Released 4/23/2018
Setting Correct Tire Pressure

Released 11/5/2015
Multiple Vehicles - Wheel Concern Analysis General Service Bulletin (GSB)

Released 12/11/2018
Multiple Vehicle Lines - Revised Engine Oil Leak Diagnostic Procedure Using New White Fluorescent Dye

Released 12/11/2018
2001-2019 Various Vehicles - 2.0L, 2.3L, And 2.5L 4-Cylinder Engine - Rear Main Seal Kit Tool Usage

TSB Description

Released 5/8/2018
Glass Concern Analysis and Build Date Decoder

Released 4/27/2018
LVDS and USB Cable Tester General Service Bulletin

Released 4/23/2018
Multiple Vehicle Lines - 2017 Workshop Manual Service Procedures Being Updated.

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