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Technical Service Bulletins

Released 1/29/2020
Various Vehicles - Interior Trim Steering Wheel Concern Analysis

Released 1/29/2020
2010-2020 Various Vehicles - Errors Caused By Swapping Modules From Like Vehicles Or Ordering Modules Using Another VIN

TSB Description

Released 1/29/2020
2010-2020 - Various Vehicles - Glass Hydrofluoric Acid Damage

Released 1/29/2020
Various Vehicles - Grill Concern Analysis

Released 1/29/2020
Various Vehicles - Glass Concern Analysis

Released 1/29/2020
Various Vehicles - Tape Stripe Concern Analysis

Released 6/27/2019
Various Vehicles - Clock Master

Released 6/27/2019
Parking Aid Sensor Diagnoses With No DTCs Present

Released 6/27/2019
Various Vehicles - Paint And Bumper Concern Analysis

Released 6/27/2019
2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCs) U2100 And/Or U2101 - Programmable Module Installation (PMI) Procedure

Released 6/27/2019
2000 And Newer Ford, Lincoln And Mercury Vehicles - Aluminum Panel Corrosion

Released 6/27/2019
2013-2018 C-MAX, 2013-2019 Fusion Energi, And 2017-2019 Fusion/MKZ Hybrid - Illuminated Malfunction Indicator Lamp (MIL) With DTC P04B5

Released 12/12/2018
2013-2019 Various Vehicles - Seat Pan Looseness, Lateral Movement, Or Clunk/Thump Noise on Turns

Released 12/12/2018
Multiple Vehicles - Seat Cover Warranty Coverage Information

Released 5/8/2018
Glass Concern Analysis and Build Date Decoder

Released 5/1/2018
Ambient Air Temperature (AAT) Sensor

Released 4/23/2018
Various Vehicles - Speaker Static With Key-Off - No Audio - No Volume - CD Stuck

Released 4/23/2018
Various Vehicles - Data Link Connector (DLC) Connection - Vehicles Equipped With Gateway Module (GWM)

Released 4/23/2018
2013-2018 - Various Vehicles - Lane Keeping System (LKS) - Vibration/Steering Pull or Drift Concerns

Released 4/23/2018
2013-2016 Fusion/MKZ/Escape/CMAX - Power Seat Track Is Binding/Seized, Grind, Squeal, Popping Noise, Or Is Inoperative When Moving Forward or Rearward.

Released 4/23/2018
Some Vehicles Could Exhibit Misfire Codes After Certain Repairs - Multiple Vehicle Lines

Released 4/23/2018
Integrated Diagnostic System (IDS) Session File Upload Request When Replacing A Powertrain Control Module (PCM)

Released 4/23/2018
2013-2018 Various Vehicles - Rear Axle Noise – Low Speed Parking Lot Maneuvers – After Extended Driving

Released 4/23/2018
2013-2018 Various Vehicles - 1.5L/2.3L/2.7L/3.0L EcoBoost, 2.5L - All Wheel Drive (AWD) - Power Transfer Unit (PTU) Intermediate Shaft Seal Fluid Leak

Released 4/23/2018
2015-2016 Escape/2016 Fusion - 2.0L Gasoline Turbocharged Direct Injection (GTDI) - Rolling Reverse To Drive Engagement Shudder

Released 4/23/2018
2013-2016 Fusion/MKZ - Dash Gurgle Noise With A/C On And Blower On Lowest Setting - Normal Characteristic

Released 4/23/2018
2013-2016 Fusion - Window Switch Bezel Warped Or Does Not Sit Flush - Ebony/Piano Black

Released 4/23/2018
2008-2018 Various Ford/Lincoln/Mercury Vehicles - Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported

Released 4/23/2018
2009-2018 Various Vehicles - No Start - Illuminated MIL And Diagnostic Trouble Code (DTC) P161A After Powertrain Control Module (PCM) Replacement

Released 4/23/2018
2013-2016 Fusion/MKZ, 2013-2015 C-Max, 2015 F-150/MKC - P062C Sets After Module Programming - Cycle Ignition Off For 60 Seconds

Released 4/23/2018
2013-2016 Fusion - Front Fascia Molding Marks - Characteristic Markings For Hermosillo Built Fusions

Released 4/23/2018
2014-2016 Fusion Titanium Hybrid And Titanium Energi - Reduced Subwoofer Volume in Electric Vehicle (EV) Mode - Built On Or Before 8/7/2015

Released 4/23/2018
2013-2017 C-MAX Energi, 2013-2018 Fusion Energi/C-MAX/Fusion Hybrid/MKZ Hybrid - Illuminated Malfunction Indicator Lamp (MIL) And/Or No Start With DTC P0AE5

Released 4/23/2018
2013-2016 Various Vehicles - 6F35 Equipped - 2-3 Shift Hesitation After A Cold Soak

Released 4/23/2018
2012-2016 Escape, Fusion, Explorer, 2012-2015 Edge, 2013-2016 MKZ 2015-2016 MKC, 2016 MKX - Transfer Case - New Service Tool For Intermediate Shaft Seal

Released 4/23/2018
2014-2016 Multiple Vehicles - 6F35 - Harsh Reverse And Harsh/Delayed 3rd And 5th Up/Down Shifts - Without DTCs - Built On 1-Jan-2014 And Through 31-Dec-2015

Released 4/23/2018
Various Vehicles - Adaptive Cruise Control Equipped - Unexpected Brief Reduction In Speed

Released 4/23/2018
2013-2016 Fusion/MKZ Hybrid - MIL And/Or Advance Trac Light With Various DTCs - Check C3809 At Evaporative Emissions Leak Detection Control Module

Released 4/23/2018
Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy

Released 4/23/2018
Vehicle Health Report Inoperative with Aftermarket Device Plugged Into Data Link Connector

Released 4/23/2018
2015-2018 Various Vehicles - 2.0L EcoBoost - Engine Runs Rough With Diagnostic Trouble Codes (DTCs) P0300, P0301, P0302, P0303, P0304 And/Or P0316

Released 4/23/2018
Multiple Vehicles - Safety Belt Retractor Webbing Does Not Extract From Stowed Position Or Exhibits Excessive Pressure On The Occupant During Use.

Released 4/23/2018
2013-2017 Fusion/MKZ/C-Max Hybrid and Energi - 2.56/2.57 Gear Ratio Clarification

Released 4/23/2018
2008-2017 Various Ford/Lincoln/Mercury Vehicles - Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported

Released 4/23/2018
2012-2016 Focus Electric, 2013-2016 C-MAX Energi, 2013-2016 Fusion Energi - EV Range Display Variance After Charging

Released 4/23/2018
2013-2017 Various Vehicles - Ambient Air Temperature Sensor (AAT) Pinpoint Test Update In Workshop Manual (WSM) Section 413-01

Released 4/23/2018
2016-2017 Fusion Energi Plug In Hybrid - No Crank - P1A10 Diagnostic Trouble Code (DTC) In Hybrid Powertrain Control Module (SOBDMC)

Released 4/23/2018
2015 - 2017 Edge/MKX And Fusion/MKZ - Terminal Repair Kits For In-line Connectors C210, C211, C212, C213, And C900 For Edge/MKX And C238, C248, C264, And C275 Fusion/MKZ Are Now Available

Released 4/23/2018
2013-2017 Multiple Vehicles - 6F35/6F15 - Updated Front Pump Inspection Procedure

Released 4/23/2018
2016-2017 Multiple Vehicles - 2.0L/2.3L GTDI - Illuminated Malfunction Indicator Lamp (MIL) With Diagnostic Trouble Code (DTC) P0001

Released 4/23/2018
2008-2017 Ford/Mercury/Lincoln - Vehicle Health Report (VHR) Generates Service Required Message

Released 4/23/2018
2015-2017 Edge/MKX/Escape/MKC/Fusion/MKZ/Explorer - 2.0L/2.3L - Engine Appearance Cover Service Information

Released 4/23/2018
Multiple Vehicles - ABS Module - Programmable Module Installation (PMI) With Diagnostic Trouble Code (DTC) C1020

Released 4/23/2018
2014-2017 Fusion/2017 Escape - 1.5L GTDI - Low Coolant - White Exhaust Smoke And/Or Illuminated Malfunction Indicator Lamp (MIL) - Multiple DTCs

Released 4/23/2018
2012-2017 Multiple Vehicles – With SYNC And 3G Telematics Control Unit (TCU) - Inoperative Remote Commands From MyFord/MyLincoln Mobile Phone Application

Released 4/23/2018
2013-2018 Transit Connect - Long Wheelbase - 60/40 left Side Second Row Seat Stuck Or Difficult To Fold/Unfold - Built On 9-Jan-2013 And Through 5-Jan-2018

Released 4/23/2018
2016 Fusion/MKZ/C-Max - Rear Trunk Rattle - HV Battery Cooling Fan Operation Wind Noise - DTC P0A7E - FHEV Only - Built On 11/1/2015 And Through 12/7/2015

Released 4/23/2018
2016-2017 Various Vehicles - SYNC 3 Navigation Map Updates

Released 4/23/2018
2012-2018 Focus Electric, 2013-2017 C-Max Energi, 2013-2018 Fusion Energi - HV Battery Does Not Charge While Connected To Delphi 120 Volt Charge Cord

Released 4/23/2018
Accessory (Wireless) Keyless Entry Keypad Is Available With Remote Keyless Entry (RKE) Only And The Retrieval Of Master Code.

Released 4/23/2018
2011-2016 Multiple Vehicles – Universal Garage Door Programming Concerns

Released 4/23/2018
Dealer Installed Audio Upgrades

Released 4/23/2018
Some 2013-2016 Focus Electric, C-Max, Fusion Hybrid Vehicles -High Voltage Battery Charging System 414-03B Online Workshop Manual has been updated

Released 4/23/2018
2011-2016 Various Vehicles - Ambient Air Temperature Sensor (AAT) Pinpoint Test FA And FB Updated

Released 4/23/2018
Setting Correct Tire Pressure

Released 4/23/2018
2016-2017 - Fusion/MKZ/ C-MAX HEV Vehicles With 2.0L DOHC Gas/Electric Engines May Exhibit MIL On With DTC's P0137 And U3003

Released 4/23/2018
2012-2017 Focus BEV, 2013-2016 Fusion Energi And 2013-2017 CMAX Energi – Inoperative Remote Commands From The My Ford Mobile Phone App

Released 4/23/2018
2016-2017 Ford And Lincoln Vehicles Equipped With SYNC 3 - Touchscreen Unresponsive

Released 4/17/2018
Ambient Air Temperature (AAT) Sensor

Released 4/5/2018
2013-2018 Various Vehicles - Instrument Panel Cluster Mask / Lens Warranty

Released 4/4/2018
Transmission Control Module (TCM) or SOBDM-C Servicing Procedure

Released 2/22/2018
Laminated/Tempered/Heated Glass Damage General Service Bulletin

Released 11/3/2017
Passive Anti Theft System (PATS) Key Programming

Released 10/11/2017
Multiple Vehicles - Touch Screen Warranty GSB

Released 10/2/2017
Multiple Vehicles - Auto Start-Stop Operation, Knowledge & Technical Information

Released 9/27/2017
2009 and Newer Hybrid Electric Vehicles - High Voltage (HV) Battery Charger Rental and Charging Process

Released 9/25/2017
Hybrid and Electric Vehicle Battery Recycling Information General Service Bulletin (GSB)

Released 9/25/2017
Various Vehicles - Module Programming and Reprogramming Procedures

Released 8/22/2017
2000 And Newer Ford, Lincoln And Mercury Vehicles - Aluminum Panel Corrosion

Released 8/8/2017
Charge Cord Warrantable Vs. Non-Warrantable General Service Bulletin (GSB)

Released 8/7/2017
Engine Oil Maintenance Inspection

Released 7/24/2017
Various 2013 and Newer Vehicles - Splice Block General Service Bulletin (GSB)

Released 7/19/2017
Ford and Lincoln Energi and Hybrid Vehicles - Fuel Door Opening Operation General Service Bulletin (GSB)

Released 6/28/2017
12 Volt Battery Charging and Testing Quick Reference Guide-

Released 6/26/2017
Multiple Vehicles - Wiring Repair / Harness Replacement - Best Practices for Warranty Claiming

Released 6/15/2017
Multiple Vehicles - Front Controls Interface Module (FCIM) Warrantable VS Non-warrantable Conditions General Service Bulletin (GSB)

Released 5/1/2017
Adaptive Cruise Control & Collision Warning Radar Alignment Process

Released 4/20/2017
2013-2016 Fusion MKZ and 2013-2016 C-Max - HF35 Transmission - Thumping/Rubbing Or Grinding Noise - Built On Or Before 15-Aug 2015

Released 3/10/2017
Multiple Vehicles- Interior Mirror General Service Bulletin (GSB)

Released 3/9/2017
Multiple Vehicles - Leather/Vinyl Seat Cover General Service Bulletin (GSB)

Released 2/23/2017
Multiple Vehicles- Body Interior Trim and Steering Wheel Damage vs. Defect General Service Bulletin (GSB)

Released 2/2/2017
Multiple Vehicles- Wiper Blade Warrantable Vs. Non-Warrantable General Service Bulletin (GSB)

Released 10/17/2016
Multiple Vehicles - 1.5L GTDI Coolant Consumption

Released 10/14/2016
Multiple Vehicles - Surface Preparation For Oil Leaks

Released 10/7/2016
2015-2016 - 2.0L/2.5L/3.5L/3.7L - Illuminated Wrench Lamp With Intermittent Loss Of Power - DTCs P2111, P2112 And/Or P2119 - Built On Or Before 31-May-2016

Released 9/20/2016
2016 Fusion/Escape - 2.5L - Drive To Reverse Delayed Engagement/Shudder

Released 9/8/2016
Multiple Vehicles- Paint Defects / Damage General Service Bulletin (GSB)

Released 8/31/2016
2014-2016 Fusion/2015-2016 Edge - 6F35 - Harsh Transmission Engagement During Active Start/Stop Event And DTC P0C27

Released 8/31/2016
2014-2016 Fusion - A-Pillar Trim Out Of Position Near The Headliner - Flat Rock Assembly Plant - Built On Or Before 2/26/2016

Released 8/19/2016
Multiple Vehicles- Grille Defects / Damage General Service Bulletin (GSB)

Released 7/26/2016
Multiple Vehicles - Historical Powertrain Diagnostic Trouble Codes (DTC) General Service Bulletin (GSB)

Released 7/11/2016
2014-2016 Fusion - 1.5L GTDI Engine - Vibration In Park

Released 6/14/2016
Multiple Vehicles - Engine Oil White Fluorescent Dye Usage General Service Bulletin (GSB)

Released 4/27/2016
Multiple Vehicles - No PCM/Network Communication

Released 4/8/2016
Multiple Vehicles - Automatic Transmission Main Control Inspection - General Service Bulletin (GSB)

Released 3/30/2016
Multiple Vehicles- Exterior Mirror General Service Bulletin (GSB)

Released 3/23/2016
Multiple Vehicles- Glass Panel Build Date Decoder General Service Bulletin (GSB)

Released 3/22/2016
2016 Fusion Energi and C-Max Energi - Malfunction Indicator Lamp (MIL) with Diagnostic Trouble Code (DTC) P0C27, P0C28

Released 3/16/2016
2013-2016 Escape/2015-2016 MKC/2013-2016 Fusion/MKZ, 2013-2015 Explorer/2013-2014 Focus ST/Edge - 2.0L EcoBoost - Fuel Odor

Released 2/24/2016
Multiple Vehicles - Coolant Pump Inspection - General Service Bulletin (GSB)

Released 2/19/2016
2.0 AND 2.3L GTDI - Illuminated MIL - DTC P0011, P0016, P0015 And/Or P0017 - Under 3200 Km (2000 Miles)

Released 2/5/2016
Multiple Vehicles- Bumper Warrantable / Non-Warrantable General Service Bulletin (GSB)

Released 1/28/2016
Multiple Vehicles - Driver On Coil Ignition Test - 3 Wire Coils - General Service Bulletin (GSB)

Released 1/27/2016
Multiple Vehicles - Environmental Fallout Paint Damage General Service Bulletin (GSB)

Released 1/27/2016
2004 And Newer Vehicles Equipped With Flex Fuel Capability - Flex Fuel General Service Bulletin (GSB)

Released 1/25/2016
Multiple Vehicles- Exterior Lighting Condensation Warranty Coverage General Service Bulletin (GSB)

Released 1/15/2016
Multiple Vehicles - Electric Power Assist System (EPAS) Pull Drift Compensation General Service Bulletin (GSB)

Released 12/17/2015
Multiple Vehicles - How To Upload An IDS Session File - General Service Bulletin (GSB)

Released 12/15/2015
Multiple Vehicles - Transmission Cooler Flush General Service Bulletin (GSB)

Released 12/14/2015
Multiple Vehicles - PCM Ignition Coil Driver Test - 2 Wire Coil - General Service Bulletin (GSB)

Released 12/10/2015
Various 2013 and newer vehicles - Supplemental Restraints System (SRS) Air Bag Squib Connector GSB

Released 12/9/2015
Multiple Vehicles - Tire Pressure Monitor System (TPMS) General Service Bulletin (GSB)

Released 12/8/2015
Multiple Vehicles - Engine Failure Analysis General Service Bulletin (GSB)

Released 11/24/2015
Multiple Vehicles- Body Gap Flushness Measurement Tools General Service Bulletin (GSB)

Released 11/24/2015
2013-2016 Fusion - Luggage Compartment Lid Will Not Stay Open

Released 11/24/2015
Various Vehicles - Live Network Monitor Test Usage

Released 11/24/2015
Multiple Vehicles - PSCM Wiring Harness Inspection Checklist General Service Bulletin (GSB)

Released 11/5/2015
Multiple Vehicles - Wheel Concern Analysis General Service Bulletin (GSB)

Released 11/4/2015
2016 Fusion - 1.5L GTDI - Malfunction Indicator Lamp (MIL) Illuminated With DTCs P0036, P0137, P0138 And/Or P0141 - Built On Or Before 8/22/2015

Released 10/29/2015
2016 Fusion - Front Window Glass - Does Not Close Completely - Built On 6/2/2015 And Through 8/21/2015

Released 10/14/2015
Multple Vehicles - Wiring Repair General Service Bulletin (GSB)

Released 10/12/2015
Multiple Vehicles- Tape Stripe General Service Bulletin (GSB)

Released 9/23/2015
2013-2016 Fusion/MKZ, 2015 Edge And 2016 MKX - Air Conditioning (A/C) Not Cooling - Built On Or Before 8/18/2015

Released 9/11/2015
2013 And Newer Vehicles - Gasoline Engine - Adaptive Fuel Viewer GSB

Released 8/21/2015
Multiple Vehicles- All Wheel Drive (AWD) Power Transfer Unit (PTU) Sealing General Service Bulletin (GSB)

Released 8/20/2015
2015-2016 Multiple Vehicles- New SYNC Accessory Protocol Interface Module (APIM) System Reset General Service Bulletin (GSB)

Released 8/18/2015
Multiple Vehicles - Cloth Seat Cover General Service Bulletin (GSB)

Released 6/15/2015
ONE OR MORE POWER WINDOWS - INTERMITTENTLY INOPERATIVE IN FREEZING TEMPERATURES

Released 9/4/2012
Multiple Vehicles - Lower End Engine Noise Diagnostic Aid - Inspecting the Oil Filter Element General Service Bulletin (GSB)

Released 5/24/2010
Multiple Vehicles - Brake Disc Service Tips General Service Bulletin (GSB)

Released 1/29/2020
2014-2019 Fusion, 2017-2019 Escape - 1.5L EcoBoost - Low Coolant, White Exhaust Smoke And/Or Illuminated MIL - Built On Or Before 10-Jun-2019

Released 6/27/2019
2014-2019 Fusion And 2017-2019 Escape - 1.5L EcoBoost - Coolant Consumption Information

TSB Description

Released 12/12/2018
2014-2017 Fusion, 2017 Escape - 1.5L EcoBoost - Low Coolant - White Exhaust Smoke And/Or Illuminated Malfunction Indicator Lamp (MIL) - Multiple DTCs

Released 4/23/2018
2014-2017 Fusion/2017 Escape - 1.5L GTDI - Low Coolant - White Exhaust Smoke And/Or Illuminated Malfunction Indicator Lamp (MIL) - Multiple DTCs

Released 1/29/2020
2009-2019 FHEV - High Voltage Battery Charging Process

Released 1/29/2020
2012-2019 Various Vehicles - Battery Cable Clamp Corrosion Repair

TSB Description

Released 6/27/2019
SYNC 3 Intermittent Blank/Black Screen Diagnostics

Released 6/27/2019
Various Vehicles - Clock Master

Released 6/27/2019
2013-2019 Fusion/MKZ, 2013-2018 C-Max – Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV) – Possible Water Intrusion In Multiple Connectors

Released 6/27/2019
2012-2019 Various Vehicles - Smartlink Repairs

Released 6/27/2019
LVDS and USB Cable Tester

Released 6/27/2019
2016-2019 Various Vehicles - SYNC 3 - SYNC WiFi Update Message Displayed Every Key Cycle

Released 6/27/2019
Various Vehicles - Exterior Lighting Concern Analysis

Released 6/27/2019
2012-2018 Focus Electric, 2013-2017 C-Max Energi, 2013-2019 Fusion Energi - HV Battery Does Not Charge Using Second Generation 120-Volt Charge Cord (EVSE)

Released 12/12/2018
HV Battery Charging Process for FHEV Vehicles

Released 12/11/2018
2013-17 Fusion Energi/C-MAX Energi - Illuminated Malfunction Indicator Lamp (MIL) With Diagnostic Trouble Codes (DTCs) P0C27 And/Or P0C28

Released 12/11/2018
Various Vehicles - Data Link Connector (DLC) Connection - Vehicles Equipped With Gateway Module (GWM)

Released 12/11/2018
2013-2018 C-MAX, Fusion/MKZ Hybrid/Energi - Possible Water Intrusion In Multiple Connectors

Released 12/11/2018
2013-2018 C-Max/Fusion/MKZ - SOBDM-C Modules Connectors Do Not Require Electrical/Dielectric Grease

Released 12/11/2018
2012-2018 Focus Electric, 2013-2017 C-Max Energi, 2013-2018 Fusion Energi - HV Battery Does Not Charge Using Second Generation 120-Volt Charge Cord (EVSE)

Released 5/1/2018
Ambient Air Temperature (AAT) Sensor

Released 4/27/2018
LVDS and USB Cable Tester General Service Bulletin

Released 4/23/2018
Various Vehicles - Speaker Static With Key-Off - No Audio - No Volume - CD Stuck

Released 4/23/2018
Various Vehicles - Data Link Connector (DLC) Connection - Vehicles Equipped With Gateway Module (GWM)

Released 4/23/2018
2013-2018 C-MAX Energi/Fusion Energi, 2017-2018 C-MAX/Fusion/MKZ Hybrid - Illuminated Malfunction Indicator Lamp (MIL) With DTC P04B5

Released 4/23/2018
Some Vehicles Could Exhibit Misfire Codes After Certain Repairs - Multiple Vehicle Lines

Released 4/23/2018
Integrated Diagnostic System (IDS) Session File Upload Request When Replacing A Powertrain Control Module (PCM)

Released 4/23/2018
2009-2018 Various Vehicles - No Start - Illuminated MIL And Diagnostic Trouble Code (DTC) P161A After Powertrain Control Module (PCM) Replacement

Released 4/23/2018
2013-2016 Fusion/MKZ, 2013-2015 C-Max, 2015 F-150/MKC - P062C Sets After Module Programming - Cycle Ignition Off For 60 Seconds

Released 4/23/2018
2014-2016 Fusion Titanium Hybrid And Titanium Energi - Reduced Subwoofer Volume in Electric Vehicle (EV) Mode - Built On Or Before 8/7/2015

Released 4/23/2018
2013-2017 C-MAX Energi, 2013-2018 Fusion Energi/C-MAX/Fusion Hybrid/MKZ Hybrid - Illuminated Malfunction Indicator Lamp (MIL) And/Or No Start With DTC P0AE5

Released 4/23/2018
Various Vehicles - Adaptive Cruise Control Equipped - Unexpected Brief Reduction In Speed

Released 4/23/2018
2013-2016 Fusion/MKZ Hybrid - MIL And/Or Advance Trac Light With Various DTCs - Check C3809 At Evaporative Emissions Leak Detection Control Module

Released 4/23/2018
Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy

Released 4/23/2018
Vehicle Health Report Inoperative with Aftermarket Device Plugged Into Data Link Connector

Released 4/23/2018
2015-2018 Various Vehicles - 2.0L EcoBoost - Engine Runs Rough With Diagnostic Trouble Codes (DTCs) P0300, P0301, P0302, P0303, P0304 And/Or P0316

Released 4/23/2018
2008-2017 Various Ford/Lincoln/Mercury Vehicles - Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported

Released 4/23/2018
2012-2016 Focus Electric, 2013-2016 C-MAX Energi, 2013-2016 Fusion Energi - EV Range Display Variance After Charging

Released 4/23/2018
2013-2017 Various Vehicles - Ambient Air Temperature Sensor (AAT) Pinpoint Test Update In Workshop Manual (WSM) Section 413-01

Released 4/23/2018
2015 - 2017 Edge/MKX And Fusion/MKZ - Terminal Repair Kits For In-line Connectors C210, C211, C212, C213, And C900 For Edge/MKX And C238, C248, C264, And C275 Fusion/MKZ Are Now Available

Released 4/23/2018
2016-2017 Multiple Vehicles - 2.0L/2.3L GTDI - Illuminated Malfunction Indicator Lamp (MIL) With Diagnostic Trouble Code (DTC) P0001

Released 4/23/2018
2008-2017 Ford/Mercury/Lincoln - Vehicle Health Report (VHR) Generates Service Required Message

Released 4/23/2018
Multiple Vehicles - ABS Module - Programmable Module Installation (PMI) With Diagnostic Trouble Code (DTC) C1020

Released 4/23/2018
2012-2017 Multiple Vehicles – With SYNC And 3G Telematics Control Unit (TCU) - Inoperative Remote Commands From MyFord/MyLincoln Mobile Phone Application

Released 4/23/2018
2013-2018 Transit Connect - Long Wheelbase - 60/40 left Side Second Row Seat Stuck Or Difficult To Fold/Unfold - Built On 9-Jan-2013 And Through 5-Jan-2018

Released 4/23/2018
2016-2017 Various Vehicles - SYNC 3 Navigation Map Updates

Released 4/23/2018
2012-2018 Focus Electric, 2013-2017 C-Max Energi, 2013-2018 Fusion Energi - HV Battery Does Not Charge While Connected To Delphi 120 Volt Charge Cord

Released 4/23/2018
Accessory (Wireless) Keyless Entry Keypad Is Available With Remote Keyless Entry (RKE) Only And The Retrieval Of Master Code.

Released 4/23/2018
2011-2016 Multiple Vehicles – Universal Garage Door Programming Concerns

Released 4/23/2018
Dealer Installed Audio Upgrades

Released 4/23/2018
Some 2013-2016 Focus Electric, C-Max, Fusion Hybrid Vehicles -High Voltage Battery Charging System 414-03B Online Workshop Manual has been updated

Released 4/23/2018
2011-2016 Various Vehicles - Ambient Air Temperature Sensor (AAT) Pinpoint Test FA And FB Updated

Released 4/23/2018
2016-2017 - Fusion/MKZ/ C-MAX HEV Vehicles With 2.0L DOHC Gas/Electric Engines May Exhibit MIL On With DTC's P0137 And U3003

Released 4/23/2018
2012-2017 Focus BEV, 2013-2016 Fusion Energi And 2013-2017 CMAX Energi – Inoperative Remote Commands From The My Ford Mobile Phone App

Released 4/23/2018
2016-2017 Ford And Lincoln Vehicles Equipped With SYNC 3 - Touchscreen Unresponsive

Released 4/17/2018
Ambient Air Temperature (AAT) Sensor

Released 10/11/2017
Multiple Vehicles - Touch Screen Warranty GSB

Released 10/2/2017
Multiple Vehicles - Auto Start-Stop Operation, Knowledge & Technical Information

Released 9/27/2017
2009 and Newer Hybrid Electric Vehicles - High Voltage (HV) Battery Charger Rental and Charging Process

Released 9/25/2017
Hybrid and Electric Vehicle Battery Recycling Information General Service Bulletin (GSB)

Released 8/8/2017
Charge Cord Warrantable Vs. Non-Warrantable General Service Bulletin (GSB)

Released 7/24/2017
Various 2013 and Newer Vehicles - Splice Block General Service Bulletin (GSB)

Released 7/19/2017
Ford and Lincoln Energi and Hybrid Vehicles - Fuel Door Opening Operation General Service Bulletin (GSB)

Released 6/28/2017
12 Volt Battery Charging and Testing Quick Reference Guide-

Released 6/26/2017
Multiple Vehicles - Wiring Repair / Harness Replacement - Best Practices for Warranty Claiming

Released 6/19/2017
Permanent DTC Overview

Released 10/7/2016
2015-2016 - 2.0L/2.5L/3.5L/3.7L - Illuminated Wrench Lamp With Intermittent Loss Of Power - DTCs P2111, P2112 And/Or P2119 - Built On Or Before 31-May-2016

Released 7/26/2016
Multiple Vehicles - Historical Powertrain Diagnostic Trouble Codes (DTC) General Service Bulletin (GSB)

Released 7/11/2016
2014-2016 Fusion - 1.5L GTDI Engine - Vibration In Park

Released 4/27/2016
Multiple Vehicles - No PCM/Network Communication

Released 3/22/2016
2016 Fusion Energi and C-Max Energi - Malfunction Indicator Lamp (MIL) with Diagnostic Trouble Code (DTC) P0C27, P0C28

Released 2/24/2016
Multiple Vehicles - Coolant Pump Inspection - General Service Bulletin (GSB)

Released 2/19/2016
2.0 AND 2.3L GTDI - Illuminated MIL - DTC P0011, P0016, P0015 And/Or P0017 - Under 3200 Km (2000 Miles)

Released 2/5/2016
Multiple Vehicles- Bumper Warrantable / Non-Warrantable General Service Bulletin (GSB)

Released 1/28/2016
Multiple Vehicles - Driver On Coil Ignition Test - 3 Wire Coils - General Service Bulletin (GSB)

Released 1/15/2016
Multiple Vehicles - Electric Power Assist System (EPAS) Pull Drift Compensation General Service Bulletin (GSB)

Released 12/17/2015
Multiple Vehicles - How To Upload An IDS Session File - General Service Bulletin (GSB)

Released 12/14/2015
Multiple Vehicles - PCM Ignition Coil Driver Test - 2 Wire Coil - General Service Bulletin (GSB)

Released 12/10/2015
Various 2013 and newer vehicles - Supplemental Restraints System (SRS) Air Bag Squib Connector GSB

Released 11/24/2015
Various Vehicles - Live Network Monitor Test Usage

Released 11/24/2015
Multiple Vehicles - PSCM Wiring Harness Inspection Checklist General Service Bulletin (GSB)

Released 10/14/2015
Multple Vehicles - Wiring Repair General Service Bulletin (GSB)

Released 9/11/2015
2013 And Newer Vehicles - Gasoline Engine - Adaptive Fuel Viewer GSB

Released 8/21/2015
Multiple Vehicles- All Wheel Drive (AWD) Power Transfer Unit (PTU) Sealing General Service Bulletin (GSB)

Released 8/20/2015
2015-2016 Multiple Vehicles- New SYNC Accessory Protocol Interface Module (APIM) System Reset General Service Bulletin (GSB)

Released 6/15/2015
ONE OR MORE POWER WINDOWS - INTERMITTENTLY INOPERATIVE IN FREEZING TEMPERATURES

Released 1/29/2020
2013-2019 Various Vehicle - Evaporative Emissions Diagnostics

Released 1/29/2020
2013-2017 C-Max/Fusion/MKZ - Hybrid/Energi - Illuminated MIL With DTCs P1450, P0456, P0457, P04EE And/Or P04EF

TSB Description

Released 4/23/2018
Integrated Diagnostic System (IDS) Session File Upload Request When Replacing A Powertrain Control Module (PCM)

Released 4/23/2018
Vehicle Health Report Inoperative with Aftermarket Device Plugged Into Data Link Connector

Released 4/23/2018
2012-2017 Focus BEV, 2013-2016 Fusion Energi And 2013-2017 CMAX Energi – Inoperative Remote Commands From The My Ford Mobile Phone App

Released 6/19/2017
Permanent DTC Overview

Released 1/29/2020
2013–2017 C-MAX Energi, 2017–2018 C-MAX Hybrid, 2013-2020 Fusion Energi, 2017-2020 Fusion/MKZ Hybrid - Illuminated MIL With Various DTCs

Released 6/27/2019
2013-2018 C-MAX, 2013-2019 Fusion Energi, And 2017-2019 Fusion/MKZ Hybrid - Illuminated Malfunction Indicator Lamp (MIL) With DTC P04B5

TSB Description

Released 12/12/2018
Diagnosing Turbocharger Oil and Coolant Leaks

Released 12/11/2018
2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube

Released 3/16/2016
2013-2016 Escape/2015-2016 MKC/2013-2016 Fusion/MKZ, 2013-2015 Explorer/2013-2014 Focus ST/Edge - 2.0L EcoBoost - Fuel Odor

Released 1/27/2016
2004 And Newer Vehicles Equipped With Flex Fuel Capability - Flex Fuel General Service Bulletin (GSB)

Released 1/29/2020
2013-2020 Various Vehicles - External Variable Displacement Control (EVDC) A/C Compressor Diagnostic Tool

Released 1/29/2020
2015-2020 Various Vehicles - A/C Refrigerant Dye Installed In New Vehicles During Production

TSB Description

Released 6/27/2019
2013-2019 Various Vehicles - External Variable Displacement Control (EVDC) A/C Compressor Diagnostic Tool

Released 4/23/2018
2013-2016 Fusion/MKZ - Dash Gurgle Noise With A/C On And Blower On Lowest Setting - Normal Characteristic

Released 4/23/2018
2013-2017 Various Vehicles - Ambient Air Temperature Sensor (AAT) Pinpoint Test Update In Workshop Manual (WSM) Section 413-01

Released 9/23/2015
2013-2016 Fusion/MKZ, 2015 Edge And 2016 MKX - Air Conditioning (A/C) Not Cooling - Built On Or Before 8/18/2015

Released 1/29/2020
2015-2019 Various Vehicles - No Crank - Security Access Error Code 232: Key Table Not Allocated

Released 1/29/2020
2014-2019 Fusion, 2017-2019 Escape - 1.5L EcoBoost - Low Coolant, White Exhaust Smoke And/Or Illuminated MIL - Built On Or Before 10-Jun-2019

TSB Description

Released 1/29/2020
2015-2020 Various Vehicles - Illuminated Malfunction Indicator Lamp (MIL) With Variable Cam Timing (VCT) DTCs - Diagnostic Information

Released 1/29/2020
2013-2016 Fusion/MKZ/C-Max - HF35 Transmission - Thumping/Rubbing Or Grinding Noise - Built On Or Before 15-Aug-2015

Released 6/27/2019
2014-2019 Fusion And 2017-2019 Escape - 1.5L EcoBoost - Coolant Consumption Information

Released 6/27/2019
2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube

Released 6/27/2019
Various Vehicles - Automatic Transmission - Multi Purpose Grease Application On Torque Converter Pilot Hub And Presence Of Engine And Crank Alignment Dowels

Released 6/27/2019
2013-2018 Various Vehicles - All Wheel Drive (AWD) - Right Side Transfer Case Fluid Leak

Released 12/12/2018
2013-2016 Fusion/MKZ/C-Max - HF35 Transmission - Thumping/Rubbing Or Grinding Noise - Built On Or Before 15-Aug-2015

Released 12/12/2018
2014-2017 Fusion, 2017 Escape - 1.5L EcoBoost - Low Coolant - White Exhaust Smoke And/Or Illuminated Malfunction Indicator Lamp (MIL) - Multiple DTCs

Released 12/11/2018
2013-17 Fusion Energi/C-MAX Energi - Illuminated Malfunction Indicator Lamp (MIL) With Diagnostic Trouble Codes (DTCs) P0C27 And/Or P0C28

Released 12/11/2018
Multiple Vehicle Lines - Revised Engine Oil Leak Diagnostic Procedure Using New White Fluorescent Dye

Released 12/11/2018
2001-2019 Various Vehicles - 2.0L, 2.3L, And 2.5L 4-Cylinder Engine - Rear Main Seal Kit Tool Usage

Released 12/11/2018
Various Vehicles - 2.0L EcoBoost - Coolant Consumption, White Smoke And/Or Runs Rough

Released 12/11/2018
2014-2019 Fusion And 2017-2019 Escape - 1.5L EcoBoost - Coolant Consumption Information

Released 12/11/2018
2013-2018 Various Vehicles - All Wheel Drive (AWD) - Right Side Transfer Case Fluid Leak

Released 6/7/2018
Various Vehicles - Engine Failure Analysis General Service Bulletin (GSB)

Released 4/23/2018
Some Vehicles Could Exhibit Misfire Codes After Certain Repairs - Multiple Vehicle Lines

Released 4/23/2018
2013-2018 Various Vehicles - 1.5L/2.3L/2.7L/3.0L EcoBoost, 2.5L - All Wheel Drive (AWD) - Power Transfer Unit (PTU) Intermediate Shaft Seal Fluid Leak

Released 4/23/2018
2015-2016 Escape/2016 Fusion - 2.0L Gasoline Turbocharged Direct Injection (GTDI) - Rolling Reverse To Drive Engagement Shudder

Released 4/23/2018
2009-2018 Various Vehicles - No Start - Illuminated MIL And Diagnostic Trouble Code (DTC) P161A After Powertrain Control Module (PCM) Replacement

Released 4/23/2018
2013-2016 Various Vehicles - 6F35 Equipped - 2-3 Shift Hesitation After A Cold Soak

Released 4/23/2018
2012-2016 Escape, Fusion, Explorer, 2012-2015 Edge, 2013-2016 MKZ 2015-2016 MKC, 2016 MKX - Transfer Case - New Service Tool For Intermediate Shaft Seal

Released 4/23/2018
2014-2016 Multiple Vehicles - 6F35 - Harsh Reverse And Harsh/Delayed 3rd And 5th Up/Down Shifts - Without DTCs - Built On 1-Jan-2014 And Through 31-Dec-2015

Released 4/23/2018
2013-2017 Fusion/MKZ/C-Max Hybrid and Energi - 2.56/2.57 Gear Ratio Clarification

Released 4/23/2018
2016-2017 Fusion Energi Plug In Hybrid - No Crank - P1A10 Diagnostic Trouble Code (DTC) In Hybrid Powertrain Control Module (SOBDMC)

Released 4/23/2018
2014-2017 Fusion/2017 Escape - 1.5L GTDI - Low Coolant - White Exhaust Smoke And/Or Illuminated Malfunction Indicator Lamp (MIL) - Multiple DTCs

Released 4/23/2018
2016-2017 - Fusion/MKZ/ C-MAX HEV Vehicles With 2.0L DOHC Gas/Electric Engines May Exhibit MIL On With DTC's P0137 And U3003

Released 4/4/2018
Transmission Control Module (TCM) or SOBDM-C Servicing Procedure

Released 10/2/2017
Multiple Vehicles - Auto Start-Stop Operation, Knowledge & Technical Information

Released 8/7/2017
Engine Oil Maintenance Inspection

Released 7/19/2017
Ford and Lincoln Energi and Hybrid Vehicles - Fuel Door Opening Operation General Service Bulletin (GSB)

Released 5/1/2017
Adaptive Cruise Control & Collision Warning Radar Alignment Process

Released 4/20/2017
2013-2016 Fusion MKZ and 2013-2016 C-Max - HF35 Transmission - Thumping/Rubbing Or Grinding Noise - Built On Or Before 15-Aug 2015

Released 10/17/2016
Multiple Vehicles - 1.5L GTDI Coolant Consumption

Released 10/14/2016
Multiple Vehicles - Surface Preparation For Oil Leaks

Released 9/20/2016
2016 Fusion/Escape - 2.5L - Drive To Reverse Delayed Engagement/Shudder

Released 8/31/2016
2014-2016 Fusion/2015-2016 Edge - 6F35 - Harsh Transmission Engagement During Active Start/Stop Event And DTC P0C27

Released 7/11/2016
2014-2016 Fusion - 1.5L GTDI Engine - Vibration In Park

Released 6/14/2016
Multiple Vehicles - Engine Oil White Fluorescent Dye Usage General Service Bulletin (GSB)

Released 4/8/2016
Multiple Vehicles - Automatic Transmission Main Control Inspection - General Service Bulletin (GSB)

Released 12/15/2015
Multiple Vehicles - Transmission Cooler Flush General Service Bulletin (GSB)

Released 12/8/2015
Multiple Vehicles - Engine Failure Analysis General Service Bulletin (GSB)

Released 9/4/2012
Multiple Vehicles - Lower End Engine Noise Diagnostic Aid - Inspecting the Oil Filter Element General Service Bulletin (GSB)

Released 6/27/2019
Various Vehicles - Diagnostic Trouble Code (DTC) P1635

Released 6/27/2019
Tire Pressure Monitoring Systems (TPMS) Identification

TSB Description

Released 6/27/2019
Various Vehicles - Wheel Concern Analysis General Service Bulletin

Released 6/27/2019
2015-2019 Various Vehicles - Lack Of Power Steering Assist With DTC C200D - Diagnostic Procedure

Released 12/12/2018
Various Vehicles - Wheel Concern Analysis General Service Bulletin

Released 12/11/2018
2013-2019 Various Vehicles - Lane Keeping System (LKS) - Vibration/Steering Pull Or Drift Concerns

Released 4/23/2018
2013-2018 - Various Vehicles - Lane Keeping System (LKS) - Vibration/Steering Pull or Drift Concerns

Released 4/23/2018
2013-2018 Various Vehicles - Rear Axle Noise – Low Speed Parking Lot Maneuvers – After Extended Driving

Released 4/23/2018
Setting Correct Tire Pressure

Released 3/23/2016
Multiple Vehicles- Glass Panel Build Date Decoder General Service Bulletin (GSB)

Released 12/9/2015
Multiple Vehicles - Tire Pressure Monitor System (TPMS) General Service Bulletin (GSB)

Released 11/5/2015
Multiple Vehicles - Wheel Concern Analysis General Service Bulletin (GSB)

Released 1/29/2020
2013-2016 Fusion/MKZ - Invalid Key Code Is Retrieved From The Key Code Retrieval System - Complete Lock Sets Available

Released 12/11/2018
Various Vehicles - Data Link Connector (DLC) Connection - Vehicles Equipped With Gateway Module (GWM)

TSB Description

Released 12/11/2018
Multiple Vehicle Lines - Revised Engine Oil Leak Diagnostic Procedure Using New White Fluorescent Dye

Released 12/11/2018
2001-2019 Various Vehicles - 2.0L, 2.3L, And 2.5L 4-Cylinder Engine - Rear Main Seal Kit Tool Usage

Released 12/11/2018
2013-2018 Various Vehicles - All Wheel Drive (AWD) - Right Side Transfer Case Fluid Leak

Released 5/8/2018
Glass Concern Analysis and Build Date Decoder

Released 4/27/2018
LVDS and USB Cable Tester General Service Bulletin

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