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Technical Service Bulletins

Released 1/29/2020
Various Vehicles - Glass Concern Analysis

Released 1/29/2020
Various Vehicles - Tape Stripe Concern Analysis

TSB Description

Released 1/29/2020
2010-2020 Various Vehicles - Errors Caused By Swapping Modules From Like Vehicles Or Ordering Modules Using Another VIN

Released 1/29/2020
Various Vehicles - Interior Trim Steering Wheel Concern Analysis

Released 1/29/2020
Various Vehicles - Grill Concern Analysis

Released 1/29/2020
2010-2020 - Various Vehicles - Glass Hydrofluoric Acid Damage

Released 6/27/2019
2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCs) U2100 And/Or U2101 - Programmable Module Installation (PMI) Procedure

Released 6/27/2019
Various Vehicles - Paint And Bumper Concern Analysis

Released 6/27/2019
2014-2019 Escape, 2014-2018 Focus/C-MAX/Transit Connect - Unable To Program And/Or No Electrical Power After Service Part BCM Installation - Missing Fuse 88

Released 6/27/2019
Various Vehicles - Clock Master

Released 12/12/2018
Multiple Vehicles - Seat Cover Warranty Coverage Information

Released 12/11/2018
2014-2019 Escape, 2014-2018 C-MAX/Transit Connect - Unable To Program And/Or No Electrical Power After Service Part BCM Installation - Missing Fuse 88

Released 5/8/2018
Glass Concern Analysis and Build Date Decoder

Released 5/1/2018
Ambient Air Temperature (AAT) Sensor

Released 4/23/2018
2012-2016 Focus/2013-2016 Escape/2015-2016 MKC - Crunching Or Creaking - Noise From Front Of Vehicle - Low Speed Turns And Bumps - Built On Or Before 9/9/2015

Released 4/23/2018
Dealer Installed Audio Upgrades

Released 4/23/2018
Some 2013-2016 Focus Electric, C-Max, Fusion Hybrid Vehicles -High Voltage Battery Charging System 414-03B Online Workshop Manual has been updated

Released 4/23/2018
2011-2016 Various Vehicles - Ambient Air Temperature Sensor (AAT) Pinpoint Test FA And FB Updated

Released 4/23/2018
2013-2016 Focus/C-Max - Remote Keyless Entry (RKE) Programing Concerns

Released 4/23/2018
2011-2016 Multiple Vehicles – Universal Garage Door Programming Concerns

Released 4/23/2018
Some Vehicles Could Exhibit Misfire Codes After Certain Repairs - Multiple Vehicle Lines

Released 4/23/2018
Vehicle Health Report Inoperative with Aftermarket Device Plugged Into Data Link Connector

Released 4/23/2018
Integrated Diagnostic System (IDS) Session File Upload Request When Replacing A Powertrain Control Module (PCM)

Released 4/23/2018
2012-2016 Focus And 2013-2016 Escape/C-Max - Normal Operation Trip Odometer/Trip Clock

Released 4/23/2018
2014-2015 Escape/2013-2016 C-MAX/2014 Focus And 2015 Focus Vehicles - Built On Or Before 1/26/2015 - Unable To Set Clock

Released 4/23/2018
2014-2017 Focus ST - 2.0L GTDI - Audible Engine Idle Ticking Noise At Normal Operating Temperature

Released 4/23/2018
2012-2017 Focus Electric - Lower HV Battery Connector - Replacement Lock Lever Now Available

Released 4/23/2018
2011-2017 Fiesta And 2012-2017 Focus - Service Pigtail For Transmission Control Module Connector C1750A Is Available

Released 4/23/2018
Multiple Vehicles - Safety Belt Retractor Webbing Does Not Extract From Stowed Position Or Exhibits Excessive Pressure On The Occupant During Use.

Released 4/23/2018
2008-2017 Ford/Mercury/Lincoln - Vehicle Health Report (VHR) Generates Service Required Message

Released 4/23/2018
2013-2017 Focus Electric- Cooling System Has Coolant Filter That Needs Replacement During Major Repairs

Released 4/23/2018
2012-2016 Focus Sedan Luggage Compartment Lid Won't Stay Up

Released 4/23/2018
2012-2016 Focus Electric, 2013-2016 C-MAX Energi, 2013-2016 Fusion Energi - EV Range Display Variance After Charging

Released 4/23/2018
2013-2017 Focus 4-Door Sedans Have A Single Dampener To Slow The Operation Of The Luggage Compartment Lid When Opening And Closing

Released 4/23/2018
2013-2017 Focus S - Do Not Have Outside Ambient Temperature Display In The Instrument Panel Cluster (IPC)

Released 4/23/2018
2012-2017 Focus - 2.0L Gasoline Direct Injection (GDI) - Revised Sealing Procedure For Oil Pan And Rear Main Oil Seal

Released 4/23/2018
2014 Escape / 2014 Focus / 2013-2014 C-MAX- Illumination Dimmer Setting Reverts Back To Bright

Released 4/23/2018
2013-2014 C-MAX, Focus and 2014 Fiesta, Transit Connect - Several Radio Issues

Released 4/23/2018
2014- Focus/C-Max - Unable To Program And/Or No Electrical Power After Service Part Body Control Module (BCM) Installation - Missing Fuse 88

Released 4/23/2018
2013-2014 C-Max, 2013-2015 Fusion HEV/PHEV and MKZ HEV, or 2012-2014 Focus BEV - Powertrain Modules Coordinated Flash - Service Tip

Released 4/23/2018
Multiple Vehicle Lines - Radio Can Be Turned On With Ignition Off and Door Open - Audio Extended Play Mode - Normal Operation

Released 4/23/2018
2012-2014 Focus - 2013-2014 Escape - Difficult To Maintain Straight Driving Line

Released 4/23/2018
2013-2014 Focus ST - Headlamp Fault Message With Normal Exterior Lighting Function

Released 4/23/2018
2012-2014 Focus Electric - P0AA6 - Improved Workshop Manual Diagnostic Procedures

Released 4/23/2018
2014 Focus - Distance To Empty (DTE) Drops Too Fast While Driving Then Increases Back To Expected Value After An Ignition Cycle

Released 4/23/2018
2012-2014 Focus - 2.0L GDI - Various Drivability Concerns And/Or Illuminated Malfunction Indicator Lamp (MIL)

Released 4/23/2018
2014 Focus - Instrument Panel Cluster (IPC) Display Reads PRNDL Instead Of PRNDS - Built On Or Before 10/13/2013

Released 4/23/2018
SYNC/MyFord And MyLincoln Touch - Navigation Displays Incorrect - Unable To Locate Vehicle - Built On Or Before 9/30/2014

Released 4/23/2018
2011-2015 Vehicles - Correct Battery Replacement For Intelligent Access Transmitter

Released 4/23/2018
2013-2016 C-Max And 2012-2016 Focus - Compact Disc (CD) Player Failure To Insert/Eject

Released 4/23/2018
2013-2016 Focus Electric - Illuminated Green Ready To Drive Indicator - Vehicle Does Not Move - Built On Or After 22-Feb-2013

Released 4/23/2018
2012-2016 Focus Electric - Battery Energy Control Module (BECM) Reprogram Required Following High Voltage (HV) Battery Pack Replacement

Released 4/23/2018
2010-2015 Multiple Vehicles - Flutter/Turbulance Noise At Highway Speeds With Rear Windows Or Moon/Sun Roof Open

Released 4/23/2018
2012-2015 Focus - 2.0L GDI - Diamond Washers Replaced By Laser-Etched Crankshaft Sprocket - Engines Built On Or After 12/5/2014

Released 4/23/2018
2012-2015 Focus Electric - P0C4A:00, P0CEA:00 and/or P0CC2:00 Resulting From Air Trapped In Cooling System

Released 4/23/2018
2009-2015 Vehicles Exhibiting Diagnostic Trouble Code (DTC) P06B8, P068A And/Or P2610 After Powertrain Control Module Reprogramming

Released 4/23/2018
New Wiring Repair Job Aid is available on PTS under the Service Tips tab

Released 4/23/2018
2014-2015 Multiple Vehicle Lines - Brake Rotor Protective Cover Removal

Released 4/23/2018
2013-2017 Focus/C-MAX - Headliner Edge Appearance At The Windshield And Other Exposed Edges Not Tucked Under A Weather-Strip, And/Or A Trim Component

Released 4/23/2018
2013-2018 Escape/Focus/C-Max - Water Stains On Headliner

Released 4/23/2018
2009-2018 Various Vehicles - No Start - Illuminated MIL And Diagnostic Trouble Code (DTC) P161A After Powertrain Control Module (PCM) Replacement

Released 4/23/2018
2012-2017 Multiple Vehicles – With SYNC And 3G Telematics Control Unit (TCU) - Inoperative Remote Commands From MyFord/MyLincoln Mobile Phone Application

Released 4/23/2018
2012-2018 Focus/2013-2018 C-MAX/2013-2018 Escape - With ITK Intermittent No Key Detected Message Or Cannot Program Keys - Possible Missing PATS Antenna Ring

Released 4/23/2018
2013-2017 Various Vehicles - Ambient Air Temperature Sensor (AAT) Pinpoint Test Update In Workshop Manual (WSM) Section 413-01

Released 4/23/2018
2011-2018 Fiesta, 2012-2018 Focus - DPS6 - First Order Engine Vibration After Installation Of The Transmission Or Engine

Released 4/23/2018
2012-2018 Focus Electric, 2013-2017 C-Max Energi, 2013-2018 Fusion Energi - HV Battery Does Not Charge While Connected To Delphi 120 Volt Charge Cord

Released 4/23/2018
2016-2017 Various Vehicles - SYNC 3 Navigation Map Updates

Released 4/23/2018
2016-2017 Various Ford And Lincoln - SYNC 3 And Navigation – Inaccurate GPS And Travel Link Fuel Prices Not Displaying - Software Update

Released 4/23/2018
2012-2017 Focus BEV, 2013-2016 Fusion Energi And 2013-2017 CMAX Energi – Inoperative Remote Commands From The My Ford Mobile Phone App

Released 4/23/2018
2008-2018 Various Ford/Lincoln/Mercury Vehicles - Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported

Released 4/23/2018
2008-2017 Various Ford/Lincoln/Mercury Vehicles - Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported

Released 4/23/2018
2013-2018 Focus/C-MAX/Escape - Key Fob Button Operations And PATS Starting Concerns - Diagnostic Clarifications

Released 4/23/2018
Accessory (Wireless) Keyless Entry Keypad Is Available With Remote Keyless Entry (RKE) Only And The Retrieval Of Master Code.

Released 4/17/2018
Ambient Air Temperature (AAT) Sensor

Released 4/5/2018
2013-2018 Various Vehicles - Instrument Panel Cluster Mask / Lens Warranty

Released 3/29/2018
2010-2018 Various Vehicles - Ear Clamp Removal Procedure

Released 2/22/2018
Laminated/Tempered/Heated Glass Damage General Service Bulletin

Released 11/15/2017
DPS6 Transmission and Dual Clutch Service

Released 11/3/2017
Passive Anti Theft System (PATS) Key Programming

Released 10/11/2017
Multiple Vehicles - Touch Screen Warranty GSB

Released 9/25/2017
Hybrid and Electric Vehicle Battery Recycling Information General Service Bulletin (GSB)

Released 9/25/2017
Various Vehicles - Module Programming and Reprogramming Procedures

Released 8/8/2017
Charge Cord Warrantable Vs. Non-Warrantable General Service Bulletin (GSB)

Released 8/7/2017
Engine Oil Maintenance Inspection

Released 6/28/2017
12 Volt Battery Charging and Testing Quick Reference Guide-

Released 6/26/2017
Multiple Vehicles - Wiring Repair / Harness Replacement - Best Practices for Warranty Claiming

Released 6/15/2017
Multiple Vehicles - Front Controls Interface Module (FCIM) Warrantable VS Non-warrantable Conditions General Service Bulletin (GSB)

Released 5/25/2017
2012-2014 Focus Electric - Stop Safely Now Message With MIL And DTC P0A0A - Built On 15-Sep-2011 And Through 15-Aug-2014

Released 5/19/2017
Focus Electric – High Voltage Battery Pack Repair Process

Released 3/10/2017
Multiple Vehicles- Interior Mirror General Service Bulletin (GSB)

Released 3/9/2017
Multiple Vehicles - Leather/Vinyl Seat Cover General Service Bulletin (GSB)

Released 2/23/2017
Multiple Vehicles- Body Interior Trim and Steering Wheel Damage vs. Defect General Service Bulletin (GSB)

Released 2/2/2017
Multiple Vehicles- Wiper Blade Warrantable Vs. Non-Warrantable General Service Bulletin (GSB)

Released 10/14/2016
Multiple Vehicles - Surface Preparation For Oil Leaks

Released 9/23/2016
2011-2016 Fiesta 2012-2016 Focus - DPS6 - No Start And/Or Transmission Engagement Loss Of Power With DTCs U0100, U0101, U1013 And/Or P0606

Released 9/8/2016
Multiple Vehicles- Paint Defects / Damage General Service Bulletin (GSB)

Released 8/19/2016
Multiple Vehicles- Grille Defects / Damage General Service Bulletin (GSB)

Released 8/15/2016
DPS6 - Automatic Transmission - Excessive Transmission Clutch Shudder And/or Transmission Fluid Leak

Released 7/26/2016
2013-2014 Focus ST/Fusion/MKZ/Escape- 2.0L GTDI - Illuminated MIL With DTC P2096 - Built On 9/1/2012 And Through 8/1/2013

Released 7/26/2016
Multiple Vehicles - Historical Powertrain Diagnostic Trouble Codes (DTC) General Service Bulletin (GSB)

Released 6/14/2016
Multiple Vehicles - Engine Oil White Fluorescent Dye Usage General Service Bulletin (GSB)

Released 4/27/2016
Multiple Vehicles - No PCM/Network Communication

Released 4/13/2016
2012-2015 Focus - Inaccurate Fuel Gauge Or Distance To Empty Indication - Built On Or Before 1/21/2015

Released 4/8/2016
Multiple Vehicles - Automatic Transmission Main Control Inspection - General Service Bulletin (GSB)

Released 3/30/2016
Multiple Vehicles- Exterior Mirror General Service Bulletin (GSB)

Released 3/23/2016
Multiple Vehicles- Glass Panel Build Date Decoder General Service Bulletin (GSB)

Released 3/16/2016
2013-2016 Escape/2015-2016 MKC/2013-2016 Fusion/MKZ, 2013-2015 Explorer/2013-2014 Focus ST/Edge - 2.0L EcoBoost - Fuel Odor

Released 3/9/2016
Vehicles With DPS6 Transmission - DPS6 Clutch Adaptive Learn Tips And Error Resolution - General Service Bulletin (GSB)

Released 2/25/2016
Focus Electric - Discharged 12 Volt Battery

Released 2/24/2016
Multiple Vehicles - Coolant Pump Inspection - General Service Bulletin (GSB)

Released 2/5/2016
Multiple Vehicles- Bumper Warrantable / Non-Warrantable General Service Bulletin (GSB)

Released 1/28/2016
Multiple Vehicles - Driver On Coil Ignition Test - 3 Wire Coils - General Service Bulletin (GSB)

Released 1/27/2016
Multiple Vehicles - Environmental Fallout Paint Damage General Service Bulletin (GSB)

Released 1/27/2016
2004 And Newer Vehicles Equipped With Flex Fuel Capability - Flex Fuel General Service Bulletin (GSB)

Released 1/25/2016
Multiple Vehicles- Exterior Lighting Condensation Warranty Coverage General Service Bulletin (GSB)

Released 1/15/2016
Multiple Vehicles - Electric Power Assist System (EPAS) Pull Drift Compensation General Service Bulletin (GSB)

Released 12/17/2015
Multiple Vehicles - How To Upload An IDS Session File - General Service Bulletin (GSB)

Released 12/15/2015
Multiple Vehicles - Transmission Cooler Flush General Service Bulletin (GSB)

Released 12/14/2015
Multiple Vehicles - PCM Ignition Coil Driver Test - 2 Wire Coil - General Service Bulletin (GSB)

Released 12/10/2015
Various 2013 and newer vehicles - Supplemental Restraints System (SRS) Air Bag Squib Connector GSB

Released 12/9/2015
Multiple Vehicles - Tire Pressure Monitor System (TPMS) General Service Bulletin (GSB)

Released 12/8/2015
Multiple Vehicles - Engine Failure Analysis General Service Bulletin (GSB)

Released 11/24/2015
Multiple Vehicles - PSCM Wiring Harness Inspection Checklist General Service Bulletin (GSB)

Released 11/24/2015
Various Vehicles - Live Network Monitor Test Usage

Released 11/24/2015
Multiple Vehicles- Body Gap Flushness Measurement Tools General Service Bulletin (GSB)

Released 11/5/2015
Multiple Vehicles - Wheel Concern Analysis General Service Bulletin (GSB)

Released 10/14/2015
Multple Vehicles - Wiring Repair General Service Bulletin (GSB)

Released 10/12/2015
Multiple Vehicles- Tape Stripe General Service Bulletin (GSB)

Released 9/11/2015
2013 And Newer Vehicles - Gasoline Engine - Adaptive Fuel Viewer GSB

Released 8/18/2015
Multiple Vehicles - Cloth Seat Cover General Service Bulletin (GSB)

Released 3/17/2015
HEADLINER RATTLE OR SAG AROUND THE ROOF OPENING PANEL

Released 7/21/2014
Easy Fuel Capless - Concerns With Fuel Nozzle Insertion Or Removal

Released 4/22/2014
2012-2014 Focus, 2013-2014 C-Max and Escape - Intelligent Access Smart Unlock Inoperative - Built On Or Before 11/27/2013

Released 2/6/2014
OVERHEAD CONSOLE LOOSE OR RATTLING

Released 10/16/2013
2012-2014 Focus - Instrument Panel Cluster (IPC) Displays Rear Park Aid On/Off M essage Driving Forward - Built On Or Before 8/16/2013

Released 9/4/2012
Multiple Vehicles - Lower End Engine Noise Diagnostic Aid - Inspecting the Oil Filter Element General Service Bulletin (GSB)

Released 5/24/2010
Multiple Vehicles - Brake Disc Service Tips General Service Bulletin (GSB)

Released 1/29/2020
2012-2020 Plug-In Hybrid And Battery Electric Vehicles - Electric Vehicle Supply Equipment (EVSE) Charge Cord Concern Analysis

Released 1/29/2020
2012-2018 Focus Electric - Stop Safely Now Message In The IPC

TSB Description

Released 1/29/2020
2012-2016 Focus Electric - Illuminated MIL And/or Stop Safely Now Message Displayed In IPC - Unable To Perform BECM On Demand Self-Test

Released 1/29/2020
2012-2019 Various Vehicles - Battery Cable Clamp Corrosion Repair

Released 6/27/2019
LVDS and USB Cable Tester

Released 6/27/2019
Various Vehicles - Exterior Lighting Concern Analysis

Released 6/27/2019
2012-2019 Various Vehicles - Smartlink Repairs

Released 6/27/2019
2014-2019 Escape, 2014-2018 Focus/C-MAX/Transit Connect - Unable To Program And/Or No Electrical Power After Service Part BCM Installation - Missing Fuse 88

Released 6/27/2019
2012-2018 Focus Electric, 2013-2017 C-Max Energi, 2013-2019 Fusion Energi - HV Battery Does Not Charge Using Second Generation 120-Volt Charge Cord (EVSE)

Released 6/27/2019
SYNC 3 Intermittent Blank/Black Screen Diagnostics

Released 6/27/2019
Various Vehicles - Clock Master

Released 12/11/2018
2014-2019 Escape, 2014-2018 C-MAX/Transit Connect - Unable To Program And/Or No Electrical Power After Service Part BCM Installation - Missing Fuse 88

Released 12/11/2018
2012-2018 Focus Electric, 2013-2017 C-Max Energi, 2013-2018 Fusion Energi - HV Battery Does Not Charge Using Second Generation 120-Volt Charge Cord (EVSE)

Released 12/11/2018
2014-2018 Focus/Escape/Transit Connect - Repairs with Service Replacement Body Control Module (BCM) - Headlamp Chime Alert Deleted

Released 12/11/2018
2012-2018 Focus Electric - Lower HV Battery Connector - Replacement Lock Lever Now Available

Released 12/11/2018
2012-2018 Focus Battery Electric Vehicle (BEV) - Replacement Battery Packs Require A PMI For BECM Or Diagnostic Trouble Code (DTC) U1030 May Result

Released 5/1/2018
Ambient Air Temperature (AAT) Sensor

Released 4/27/2018
LVDS and USB Cable Tester General Service Bulletin

Released 4/23/2018
Dealer Installed Audio Upgrades

Released 4/23/2018
Some 2013-2016 Focus Electric, C-Max, Fusion Hybrid Vehicles -High Voltage Battery Charging System 414-03B Online Workshop Manual has been updated

Released 4/23/2018
2011-2016 Various Vehicles - Ambient Air Temperature Sensor (AAT) Pinpoint Test FA And FB Updated

Released 4/23/2018
2013-2016 Focus/C-Max - Remote Keyless Entry (RKE) Programing Concerns

Released 4/23/2018
2011-2016 Multiple Vehicles – Universal Garage Door Programming Concerns

Released 4/23/2018
Some Vehicles Could Exhibit Misfire Codes After Certain Repairs - Multiple Vehicle Lines

Released 4/23/2018
Vehicle Health Report Inoperative with Aftermarket Device Plugged Into Data Link Connector

Released 4/23/2018
Integrated Diagnostic System (IDS) Session File Upload Request When Replacing A Powertrain Control Module (PCM)

Released 4/23/2018
2012-2016 Focus And 2013-2016 Escape/C-Max - Normal Operation Trip Odometer/Trip Clock

Released 4/23/2018
2014-2015 Escape/2013-2016 C-MAX/2014 Focus And 2015 Focus Vehicles - Built On Or Before 1/26/2015 - Unable To Set Clock

Released 4/23/2018
2012-2017 Focus Electric - Lower HV Battery Connector - Replacement Lock Lever Now Available

Released 4/23/2018
2008-2017 Ford/Mercury/Lincoln - Vehicle Health Report (VHR) Generates Service Required Message

Released 4/23/2018
2012-2016 Focus Electric, 2013-2016 C-MAX Energi, 2013-2016 Fusion Energi - EV Range Display Variance After Charging

Released 4/23/2018
2013-2017 Focus S - Do Not Have Outside Ambient Temperature Display In The Instrument Panel Cluster (IPC)

Released 4/23/2018
2013-2014 C-MAX, Focus and 2014 Fiesta, Transit Connect - Several Radio Issues

Released 4/23/2018
2014- Focus/C-Max - Unable To Program And/Or No Electrical Power After Service Part Body Control Module (BCM) Installation - Missing Fuse 88

Released 4/23/2018
2013-2014 C-Max, 2013-2015 Fusion HEV/PHEV and MKZ HEV, or 2012-2014 Focus BEV - Powertrain Modules Coordinated Flash - Service Tip

Released 4/23/2018
Multiple Vehicle Lines - Radio Can Be Turned On With Ignition Off and Door Open - Audio Extended Play Mode - Normal Operation

Released 4/23/2018
2013-2014 Focus ST - Headlamp Fault Message With Normal Exterior Lighting Function

Released 4/23/2018
2012-2014 Focus Electric - P0AA6 - Improved Workshop Manual Diagnostic Procedures

Released 4/23/2018
2014 Focus - Distance To Empty (DTE) Drops Too Fast While Driving Then Increases Back To Expected Value After An Ignition Cycle

Released 4/23/2018
2014 Focus - Instrument Panel Cluster (IPC) Display Reads PRNDL Instead Of PRNDS - Built On Or Before 10/13/2013

Released 4/23/2018
SYNC/MyFord And MyLincoln Touch - Navigation Displays Incorrect - Unable To Locate Vehicle - Built On Or Before 9/30/2014

Released 4/23/2018
2011-2015 Vehicles - Correct Battery Replacement For Intelligent Access Transmitter

Released 4/23/2018
2013-2016 C-Max And 2012-2016 Focus - Compact Disc (CD) Player Failure To Insert/Eject

Released 4/23/2018
2012-2016 Focus Electric - Battery Energy Control Module (BECM) Reprogram Required Following High Voltage (HV) Battery Pack Replacement

Released 4/23/2018
2010-2015 Multiple Vehicles - Flutter/Turbulance Noise At Highway Speeds With Rear Windows Or Moon/Sun Roof Open

Released 4/23/2018
2009-2015 Vehicles Exhibiting Diagnostic Trouble Code (DTC) P06B8, P068A And/Or P2610 After Powertrain Control Module Reprogramming

Released 4/23/2018
New Wiring Repair Job Aid is available on PTS under the Service Tips tab

Released 4/23/2018
2009-2018 Various Vehicles - No Start - Illuminated MIL And Diagnostic Trouble Code (DTC) P161A After Powertrain Control Module (PCM) Replacement

Released 4/23/2018
2012-2017 Multiple Vehicles – With SYNC And 3G Telematics Control Unit (TCU) - Inoperative Remote Commands From MyFord/MyLincoln Mobile Phone Application

Released 4/23/2018
2012-2018 Focus/2013-2018 C-MAX/2013-2018 Escape - With ITK Intermittent No Key Detected Message Or Cannot Program Keys - Possible Missing PATS Antenna Ring

Released 4/23/2018
2013-2017 Various Vehicles - Ambient Air Temperature Sensor (AAT) Pinpoint Test Update In Workshop Manual (WSM) Section 413-01

Released 4/23/2018
2012-2018 Focus Electric, 2013-2017 C-Max Energi, 2013-2018 Fusion Energi - HV Battery Does Not Charge While Connected To Delphi 120 Volt Charge Cord

Released 4/23/2018
2016-2017 Various Vehicles - SYNC 3 Navigation Map Updates

Released 4/23/2018
2016-2017 Various Ford And Lincoln - SYNC 3 And Navigation – Inaccurate GPS And Travel Link Fuel Prices Not Displaying - Software Update

Released 4/23/2018
2012-2017 Focus BEV, 2013-2016 Fusion Energi And 2013-2017 CMAX Energi – Inoperative Remote Commands From The My Ford Mobile Phone App

Released 4/23/2018
2008-2017 Various Ford/Lincoln/Mercury Vehicles - Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported

Released 4/23/2018
2013-2018 Focus/C-MAX/Escape - Key Fob Button Operations And PATS Starting Concerns - Diagnostic Clarifications

Released 4/23/2018
Accessory (Wireless) Keyless Entry Keypad Is Available With Remote Keyless Entry (RKE) Only And The Retrieval Of Master Code.

Released 4/17/2018
Ambient Air Temperature (AAT) Sensor

Released 10/11/2017
Multiple Vehicles - Touch Screen Warranty GSB

Released 9/25/2017
Hybrid and Electric Vehicle Battery Recycling Information General Service Bulletin (GSB)

Released 8/8/2017
Charge Cord Warrantable Vs. Non-Warrantable General Service Bulletin (GSB)

Released 6/28/2017
12 Volt Battery Charging and Testing Quick Reference Guide-

Released 6/26/2017
Multiple Vehicles - Wiring Repair / Harness Replacement - Best Practices for Warranty Claiming

Released 6/19/2017
Permanent DTC Overview

Released 5/25/2017
2012-2014 Focus Electric - Stop Safely Now Message With MIL And DTC P0A0A - Built On 15-Sep-2011 And Through 15-Aug-2014

Released 5/19/2017
Focus Electric – High Voltage Battery Pack Repair Process

Released 7/26/2016
2013-2014 Focus ST/Fusion/MKZ/Escape- 2.0L GTDI - Illuminated MIL With DTC P2096 - Built On 9/1/2012 And Through 8/1/2013

Released 7/26/2016
Multiple Vehicles - Historical Powertrain Diagnostic Trouble Codes (DTC) General Service Bulletin (GSB)

Released 4/27/2016
Multiple Vehicles - No PCM/Network Communication

Released 2/25/2016
Focus Electric - Discharged 12 Volt Battery

Released 2/24/2016
Multiple Vehicles - Coolant Pump Inspection - General Service Bulletin (GSB)

Released 2/5/2016
Multiple Vehicles- Bumper Warrantable / Non-Warrantable General Service Bulletin (GSB)

Released 1/28/2016
Multiple Vehicles - Driver On Coil Ignition Test - 3 Wire Coils - General Service Bulletin (GSB)

Released 1/15/2016
Multiple Vehicles - Electric Power Assist System (EPAS) Pull Drift Compensation General Service Bulletin (GSB)

Released 12/17/2015
Multiple Vehicles - How To Upload An IDS Session File - General Service Bulletin (GSB)

Released 12/14/2015
Multiple Vehicles - PCM Ignition Coil Driver Test - 2 Wire Coil - General Service Bulletin (GSB)

Released 12/10/2015
Various 2013 and newer vehicles - Supplemental Restraints System (SRS) Air Bag Squib Connector GSB

Released 11/24/2015
Multiple Vehicles - PSCM Wiring Harness Inspection Checklist General Service Bulletin (GSB)

Released 11/24/2015
Various Vehicles - Live Network Monitor Test Usage

Released 10/14/2015
Multple Vehicles - Wiring Repair General Service Bulletin (GSB)

Released 10/9/2015
CUSTOMER SATISFACTION PROGRAM - Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Reprogramming for Overt TCM Failure Warning

Released 9/11/2015
2013 And Newer Vehicles - Gasoline Engine - Adaptive Fuel Viewer GSB

Released 8/24/2015
ELECTRIC - DISCHARGED 12 VOLT BATTERY

Released 3/16/2015
2.0L GDI - VARIOUS DRIVEABILITY CONCERNS OR ENGINE MALFUNCTION INDICATOR LAMP ILLUMINATED

Released 1/21/2015
DPS6 - NO START AND/OR TRANSMISSION ENGAGEMENT OR LOSS OF POWER WITH DTCS U0100, U0101, U1013 AND/OR P0606

Released 1/20/2015
DPS6 AUTOMATIC TRANSMISSION - EXCESSIVE TRANSMISSION CLUTCH SHUDDER AND/OR TRANSMISSION FLUID LEAK

Released 6/27/2014
2013-2014 Focus ST 2.0L GTDI - Beeping Sound From The Engine Area During Key On Engine Off (KOEO) Operation Or After Starting The Engine

Released 4/22/2014
2012-2014 Focus, 2013-2014 C-Max and Escape - Intelligent Access Smart Unlock Inoperative - Built On Or Before 11/27/2013

Released 2/27/2014
ELECTRIC - DTCS P0C4A, P0AED, P0D56 AND/OR HIGH VOLTAGE CHARGING CONCERNS

Released 12/13/2013
2013 C-Max, 2013-2014 Escape/Focus - Intelligent Access Smart Unlock Inoperative

Released 10/6/2013
MyFord Touch/MyLincoln Touch - Various Functionality Concerns - Built On Or Befo re 8/15/2013

Released 9/19/2013
2012-2014 Focus Electric - Module Reprogramming For Various DTCs

Released 9/7/2013
2013-2014 Focus ST - Drivability Concerns With Diagnostic Trouble Code (DTC) P01 06 Or P0236

Released 1/29/2020
2013-2019 Various Vehicle - Evaporative Emissions Diagnostics

Released 4/23/2018
Vehicle Health Report Inoperative with Aftermarket Device Plugged Into Data Link Connector

TSB Description

Released 4/23/2018
Integrated Diagnostic System (IDS) Session File Upload Request When Replacing A Powertrain Control Module (PCM)

Released 4/23/2018
2009-2015 Vehicles Exhibiting Diagnostic Trouble Code (DTC) P06B8, P068A And/Or P2610 After Powertrain Control Module Reprogramming

Released 4/23/2018
2012-2017 Focus BEV, 2013-2016 Fusion Energi And 2013-2017 CMAX Energi – Inoperative Remote Commands From The My Ford Mobile Phone App

Released 6/19/2017
Permanent DTC Overview

Released 6/9/2015
2.0L ECOBOOST - FUEL ODOR

Released 5/15/2015
SAFETY RECALL - Certain 2012-2014 Model Year Focus Battery Electric Vehicles - Powertrain Control Module Reprogram

Released 3/24/2015
2.0L GTDI - ENGINE IDLE FLUCTUATION

Released 3/16/2015
2.0L GDI - VARIOUS DRIVEABILITY CONCERNS OR ENGINE MALFUNCTION INDICATOR LAMP ILLUMINATED

Released 3/12/2015
INACCURATE FUEL GAUGE OR DISTANCE TO EMPTY INDICATION

Released 1/22/2015
2.0L GDI - LOSS OF POWER WITH DIAGNOSTIC TROUBLE CODE (DTC) P0087 OR NO DTCS PRESENT - BUILT ON OR BEFORE 10/22/2014

Released 5/27/2014
2012-2014 Focus - Early Shut-Off Of The Fuel Filler Nozzle Or Slow Fuel Fill

Released 2/27/2014
ELECTRIC - DTCS P0C4A, P0AED, P0D56 AND/OR HIGH VOLTAGE CHARGING CONCERNS

Released 12/4/2013
Inaccurate Fuel Gauge Or Distance To Empty Indication

Released 12/12/2018
Diagnosing Turbocharger Oil and Coolant Leaks

Released 12/11/2018
2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube

TSB Description

Released 4/23/2018
2014 Focus - Distance To Empty (DTE) Drops Too Fast While Driving Then Increases Back To Expected Value After An Ignition Cycle

Released 4/13/2016
2012-2015 Focus - Inaccurate Fuel Gauge Or Distance To Empty Indication - Built On Or Before 1/21/2015

Released 3/16/2016
2013-2016 Escape/2015-2016 MKC/2013-2016 Fusion/MKZ, 2013-2015 Explorer/2013-2014 Focus ST/Edge - 2.0L EcoBoost - Fuel Odor

Released 1/27/2016
2004 And Newer Vehicles Equipped With Flex Fuel Capability - Flex Fuel General Service Bulletin (GSB)

Released 10/9/2015
SAFETY RECALL - Certain 2014 Model Year Focus, Transit Connect, Edge, and Escape Vehicles, and 2014-2015 Model Year Fiesta Vehicles - Fuel Pump Replacement

Released 6/9/2015
2.0L ECOBOOST - FUEL ODOR

Released 5/15/2015
SAFETY RECALL - Certain 2014 Model Year Escape, Focus, and 2015 Model Year MKC Vehicles - Fuel Pump Replacement

Released 3/12/2015
INACCURATE FUEL GAUGE OR DISTANCE TO EMPTY INDICATION

Released 6/27/2014
2013-2014 Focus ST 2.0L GTDI - Beeping Sound From The Engine Area During Key On Engine Off (KOEO) Operation Or After Starting The Engine

Released 2/15/2014
2.0L GDI - VARIOUS DRIVEABILITY CONCERNS OR ENGINE MALFUNCTION INDICATOR LAMP ILLUMINATED

Released 12/4/2013
Inaccurate Fuel Gauge Or Distance To Empty Indication

Released 1/29/2020
2012-2016 Focus Electric - Illuminated MIL And/or Stop Safely Now Message Displayed In IPC - Unable To Perform BECM On Demand Self-Test

Released 6/27/2019
2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube

TSB Description

Released 6/27/2019
Various Vehicles - Automatic Transmission - Multi Purpose Grease Application On Torque Converter Pilot Hub And Presence Of Engine And Crank Alignment Dowels

Released 12/11/2018
Various Vehicles - 2.0L EcoBoost - Coolant Consumption, White Smoke And/Or Runs Rough

Released 12/11/2018
2001-2019 Various Vehicles - 2.0L, 2.3L, And 2.5L 4-Cylinder Engine - Rear Main Seal Kit Tool Usage

Released 12/11/2018
Multiple Vehicle Lines - Revised Engine Oil Leak Diagnostic Procedure Using New White Fluorescent Dye

Released 12/11/2018
2011-2014 Fiesta / 2012-2014 Focus – Fluid Leak Between the Engine and Transmission.

Released 12/11/2018
2012-2018 Focus - 2.0L Gasoline Direct Injection (GDI) - Revised Sealing Procedure For Oil Pan And Rear Main Oil Seal

Released 6/7/2018
Various Vehicles - Engine Failure Analysis General Service Bulletin (GSB)

Released 4/23/2018
Some Vehicles Could Exhibit Misfire Codes After Certain Repairs - Multiple Vehicle Lines

Released 4/23/2018
2014-2017 Focus ST - 2.0L GTDI - Audible Engine Idle Ticking Noise At Normal Operating Temperature

Released 4/23/2018
2011-2017 Fiesta And 2012-2017 Focus - Service Pigtail For Transmission Control Module Connector C1750A Is Available

Released 4/23/2018
2013-2017 Focus Electric- Cooling System Has Coolant Filter That Needs Replacement During Major Repairs

Released 4/23/2018
2012-2017 Focus - 2.0L Gasoline Direct Injection (GDI) - Revised Sealing Procedure For Oil Pan And Rear Main Oil Seal

Released 4/23/2018
2013-2016 Focus Electric - Illuminated Green Ready To Drive Indicator - Vehicle Does Not Move - Built On Or After 22-Feb-2013

Released 4/23/2018
2012-2015 Focus - 2.0L GDI - Diamond Washers Replaced By Laser-Etched Crankshaft Sprocket - Engines Built On Or After 12/5/2014

Released 4/23/2018
2012-2015 Focus Electric - P0C4A:00, P0CEA:00 and/or P0CC2:00 Resulting From Air Trapped In Cooling System

Released 4/23/2018
2009-2018 Various Vehicles - No Start - Illuminated MIL And Diagnostic Trouble Code (DTC) P161A After Powertrain Control Module (PCM) Replacement

Released 4/23/2018
2011-2018 Fiesta, 2012-2018 Focus - DPS6 - First Order Engine Vibration After Installation Of The Transmission Or Engine

Released 11/15/2017
DPS6 Transmission and Dual Clutch Service

Released 8/7/2017
Engine Oil Maintenance Inspection

Released 5/25/2017
2012-2014 Focus Electric - Stop Safely Now Message With MIL And DTC P0A0A - Built On 15-Sep-2011 And Through 15-Aug-2014

Released 10/14/2016
Multiple Vehicles - Surface Preparation For Oil Leaks

Released 9/23/2016
2011-2016 Fiesta 2012-2016 Focus - DPS6 - No Start And/Or Transmission Engagement Loss Of Power With DTCs U0100, U0101, U1013 And/Or P0606

Released 8/15/2016
DPS6 - Automatic Transmission - Excessive Transmission Clutch Shudder And/or Transmission Fluid Leak

Released 6/14/2016
Multiple Vehicles - Engine Oil White Fluorescent Dye Usage General Service Bulletin (GSB)

Released 4/13/2016
2012-2015 Focus - Inaccurate Fuel Gauge Or Distance To Empty Indication - Built On Or Before 1/21/2015

Released 4/8/2016
Multiple Vehicles - Automatic Transmission Main Control Inspection - General Service Bulletin (GSB)

Released 3/9/2016
Vehicles With DPS6 Transmission - DPS6 Clutch Adaptive Learn Tips And Error Resolution - General Service Bulletin (GSB)

Released 12/15/2015
Multiple Vehicles - Transmission Cooler Flush General Service Bulletin (GSB)

Released 12/8/2015
Multiple Vehicles - Engine Failure Analysis General Service Bulletin (GSB)

Released 10/9/2015
CUSTOMER SATISFACTION PROGRAM - Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Reprogramming for Overt TCM Failure Warning

Released 5/15/2015
SAFETY RECALL - Certain 2013 and 2014 Model Year Focus ST and Escape Vehicles Equipped with a 2.0L Engine - Engine Wiring Splice Repair

Released 5/15/2015
CUSTOMER SATISFACTION PROGRAM - Certain 2011 through 2015 Model Year Fiesta and 2012 through 2015 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Extended Warranty Coverage

Released 5/15/2015
CUSTOMER SATISFACTION PROGRAM - Certain 2011 through 2014 Model Year Fiesta and Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Clutch Shudder / Transmission Input Shaft Seal Warranty Extension

Released 2/19/2015
DPS6 - NO START AND/OR TRANSMISSION ENGAGEMENT OR LOSS OF POWER WITH DTCS U0100, U0101 AND/OR U1013

Released 1/21/2015
DPS6 - NO START AND/OR TRANSMISSION ENGAGEMENT OR LOSS OF POWER WITH DTCS U0100, U0101, U1013 AND/OR P0606

Released 1/20/2015
DPS6 AUTOMATIC TRANSMISSION - EXCESSIVE TRANSMISSION CLUTCH SHUDDER AND/OR TRANSMISSION FLUID LEAK

Released 10/27/2014
DIAGNOSTIC TROUBLE CODE (DTC) P073E OR P073F PRESENT OR STORED IN MEMORY - BUILT ON OR BEFORE 9/27/2014

Released 10/17/2014
EXCESSIVE TRANSMISSION CLUTCH SHUDDER DPS6 AUTOMATIC TRANSMISSION AND/OR TRANSMISSION FLUID LEAK

Released 7/22/2014
2011-2014 Fiesta / 2012-2014 Focus - Excessive Transmission Clutch Shudder DPS6 Automatic Transmission And/Or Transmission Fluid Leak

Released 2/27/2014
ELECTRIC - DTCS P0C4A, P0AED, P0D56 AND/OR HIGH VOLTAGE CHARGING CONCERNS

Released 2/15/2014
2.0L GDI - VARIOUS DRIVEABILITY CONCERNS OR ENGINE MALFUNCTION INDICATOR LAMP ILLUMINATED

Released 12/3/2013
2013-2014 Focus ST - Bang Noise Heard And/Or Bump Felt During Quick 1-2 And/Or 2 -3 Shift - Under Moderate To Aggressive Acceleration - Built On Or 8/27/2013

Released 9/4/2013
2011-2014 Fiesta / 2012-2014 Focus - Intermittent Transmission Clutch Shudder DP S6 Automatic Transmission And/Or Transmission Fluid Leak

Released 9/4/2012
Multiple Vehicles - Lower End Engine Noise Diagnostic Aid - Inspecting the Oil Filter Element General Service Bulletin (GSB)

Released 10/9/2015
SAFETY RECALL - Certain 2014 Model Year Focus, Transit Connect, Edge, and Escape Vehicles, and 2014-2015 Model Year Fiesta Vehicles - Fuel Pump Replacement

Released 5/15/2015
SAFETY RECALL - Certain 2013 and 2014 Model Year Focus ST and Escape Vehicles Equipped with a 2.0L Engine - Engine Wiring Splice Repair

TSB Description

Released 5/15/2015
SAFETY RECALL - Do Not Drive - Certain 2014 Model Year Focus and C-MAX Vehicles - Steering Gear Replacement

Released 5/15/2015
SAFETY RECALL - Certain 2014 Model Year Escape, Focus, and 2015 Model Year MKC Vehicles - Fuel Pump Replacement

Released 5/15/2015
SAFETY RECALL - Certain 2012-2014 Model Year Focus Battery Electric Vehicles - Powertrain Control Module Reprogram

Released 6/27/2019
Various Vehicles - Wheel Concern Analysis General Service Bulletin

Released 6/27/2019
Tire Pressure Monitoring Systems (TPMS) Identification

TSB Description

Released 6/27/2019
Various Vehicles - Diagnostic Trouble Code (DTC) P1635

Released 12/12/2018
Various Vehicles - Wheel Concern Analysis General Service Bulletin

Released 4/23/2018
2012-2016 Focus/2013-2016 Escape/2015-2016 MKC - Crunching Or Creaking - Noise From Front Of Vehicle - Low Speed Turns And Bumps - Built On Or Before 9/9/2015

Released 4/23/2018
2012-2014 Focus - 2013-2014 Escape - Difficult To Maintain Straight Driving Line

Released 3/23/2016
Multiple Vehicles- Glass Panel Build Date Decoder General Service Bulletin (GSB)

Released 12/9/2015
Multiple Vehicles - Tire Pressure Monitor System (TPMS) General Service Bulletin (GSB)

Released 11/5/2015
Multiple Vehicles - Wheel Concern Analysis General Service Bulletin (GSB)

Released 5/15/2015
SAFETY RECALL - Do Not Drive - Certain 2014 Model Year Focus and C-MAX Vehicles - Steering Gear Replacement

Released 12/9/2013
2012-2014 Focus - 2013-2014 Escape/C-MAX - Clunk/Rattle Noise From Front End Du ring Parking Maneuvers And/Or Over Rough Surfaces At Low Speeds Between 8-32 Km/ h (5-20 MPH)

Released 9/9/2013
2012-2014 Focus - 2013-2014 Escape/C-MAX - Clunk/Rattle Noise From Front End Du ring Parking Maneuvers And/Or Over Rough Surfaces At Low Speeds Between 8-32 Km/ h (5-20 MPH)

Released 12/11/2018
2001-2019 Various Vehicles - 2.0L, 2.3L, And 2.5L 4-Cylinder Engine - Rear Main Seal Kit Tool Usage

Released 12/11/2018
Multiple Vehicle Lines - Revised Engine Oil Leak Diagnostic Procedure Using New White Fluorescent Dye

TSB Description

Released 5/8/2018
Glass Concern Analysis and Build Date Decoder

Released 4/27/2018
LVDS and USB Cable Tester General Service Bulletin

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