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Technical Service Bulletins

Released 4/23/2018
2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police – AWD - Ticking/Knocking Noise From Driveline – Built On Or Before 30-Jun-2016

Released 4/23/2018
2007-2016 Various Vehicles - All Wheel Drive (AWD) - Propane Or Natural Gas Odor During Idle Or Low Speed Driving - Built On Or Before 30-Jun-2016

TSB Description

Released 4/23/2018
Vehicle Health Report Inoperative with Aftermarket Device Plugged Into Data Link Connector

Released 4/23/2018
2008-2018 Various Ford/Lincoln/Mercury Vehicles - Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported

Released 4/23/2018
2008-2017 Various Ford/Lincoln/Mercury Vehicles - Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported

Released 4/23/2018
2008-2017 Ford/Mercury/Lincoln - Vehicle Health Report (VHR) Generates Service Required Message

Released 4/23/2018
Accessory (Wireless) Keyless Entry Keypad Is Available With Remote Keyless Entry (RKE) Only And The Retrieval Of Master Code.

Released 4/23/2018
Dealer Installed Audio Upgrades

Released 4/23/2018
2005-2009 MULTIPLE VEHICLES - KEY HARD TO TURN IN THE IGNITION LOCK CYLINDER

Released 4/23/2018
2007-2009 VEHICLES WITH 3.5L - ENGINE OIL LEAK DIAGNOSIS

Released 4/23/2018
VEHICLES WITH P035X (OR P0351 - P0360) DTC CODES

Released 4/23/2018
2009-2015 Vehicles Exhibiting Diagnostic Trouble Code (DTC) P06B8, P068A And/Or P2610 After Powertrain Control Module Reprogramming

Released 4/23/2018
New Wiring Repair Job Aid is available on PTS under the Service Tips tab

Released 4/23/2018
Vehicle No Start After Instrument Cluster Replacement Due to Proper Programmable Module Installation (PMI) Programming Not Being Performed.

Released 4/23/2018
2009-2015 F-150/Taurus/Flex/MKT/MKS, 2010-2015 F-Super Duty, 2011-2015 Explorer Power Seat Track Binding/Seized, Grind, Squeal, Popping Noise Moving Forward or Rearward.

Released 9/25/2017
Various Vehicles - Module Programming and Reprogramming Procedures

Released 9/30/2016
Multiple Vehicles - SYNC Software Programming v1.1

Released 4/27/2016
Multiple Vehicles - No PCM/Network Communication

Released 1/27/2016
2004 And Newer Vehicles Equipped With Flex Fuel Capability - Flex Fuel General Service Bulletin (GSB)

Released 12/15/2015
Multiple Vehicles - Transmission Cooler Flush General Service Bulletin (GSB)

Released 12/9/2015
Multiple Vehicles - Tire Pressure Monitor System (TPMS) General Service Bulletin (GSB)

Released 12/8/2015
Multiple Vehicles - Engine Failure Analysis General Service Bulletin (GSB)

Released 11/24/2015
Various Vehicles - Live Network Monitor Test Usage

Released 10/14/2015
Multple Vehicles - Wiring Repair General Service Bulletin (GSB)

Released 8/21/2015
Multiple Vehicles- All Wheel Drive (AWD) Power Transfer Unit (PTU) Sealing General Service Bulletin (GSB)

Released 10/24/2014
EXHAUST - SULFUR ODOR AFTER HARD ACCELERATION

Released 7/21/2014
Easy Fuel Capless - Concerns With Fuel Nozzle Insertion Or Removal

Released 2/6/2013
Rattle Or Scratching Noise in Headliner Area

Released 11/16/2011
RATTLE OR SCRATCHING NOISE IN HEADLINER AREA - BUILT ON OR BEFORE 8/19/2011

Released 1/20/2011
SQUEAK/RATTLE FROM DASH AREA - BUILT ON OR BEFORE 11/5/2010

Released 12/20/2010
INTERIOR WATER LEAK FROM REAR OF ROOF OPENING PANEL

Released 5/24/2010
Multiple Vehicles - Brake Disc Service Tips General Service Bulletin (GSB)

Released 12/4/2009
BROKEN FIRST ROW CENTER CONSOLE LATCH

Released 10/5/2009
POWER FOLD SECOND ROW SEATS NOT LIFTING AND FOLDING FORWARD - BUILT ON OR BEFORE 9/8/2009

Released 5/28/2009
DTCS P2110, P2111, P2135 OR P2112 - POSSIBLE WATER IN PCM CONNECTOR - BUILT BEFORE 10/22/2008

Released 3/27/2009
NAVIGATION TOUCH SCREEN AND/OR ELECTRONIC FINISH PANEL (EFP) BUTTONS ARE NON RESPONSIVE

Released 1/9/2009
POWER DOOR LOCK BOUNCE OR CYCLES - VEHICLES BUILT BEFORE 9/22/2008

Released 7/2/2008
POWER LIFT GATE INOPERATIVE—ALL FUNCTIONAL SWITCHES, REMOTE KEYLESS ENTRY, WITH POWER LIFT GATE TRUNK MODULE DTC B117B

Released 5/18/2011
FRONT BRAKES - INTERMITTENT GRUNT OR GRINDING NOISE

Released 8/20/2010
FRONT BRAKES - INTERMITTENT GRUNT OR GRINDING NOISE

TSB Description

Released 5/24/2010
Multiple Vehicles - Brake Disc Service Tips General Service Bulletin (GSB)

Released 4/6/2010
REAR BRAKE DRAG OR REAR BRAKE NOISE - BUILT ON OR BEFORE 12/14/2009

Released 3/12/2010
FRONT BRAKES - INTERMITTENT GRUNT OR GRINDING NOISE - BUILT ON OR BEFORE 1/1/2010

Released 12/22/2009
REAR BRAKE DRAG OR REAR BRAKE NOISE

Released 12/1/2009
FRONT BRAKES - INTERMITTENT GRUNT OR GRINDING NOISE

Released 9/9/2009
FRONT BRAKES - INTERMITTENT GRUNT OR GRINDING NOISE

Released 6/18/2009
FRONT BRAKES - INTERMITTENT GRUNT OR GRINDING NOISE

Released 1/9/2009
POWER DOOR LOCK BOUNCE OR CYCLES - VEHICLES BUILT BEFORE 9/22/2008

Released 4/23/2018
2007-2016 Various Vehicles - All Wheel Drive (AWD) - Propane Or Natural Gas Odor During Idle Or Low Speed Driving - Built On Or Before 30-Jun-2016

Released 4/23/2018
Vehicle Health Report Inoperative with Aftermarket Device Plugged Into Data Link Connector

TSB Description

Released 4/23/2018
2008-2017 Various Ford/Lincoln/Mercury Vehicles - Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported

Released 4/23/2018
2008-2017 Ford/Mercury/Lincoln - Vehicle Health Report (VHR) Generates Service Required Message

Released 4/23/2018
Accessory (Wireless) Keyless Entry Keypad Is Available With Remote Keyless Entry (RKE) Only And The Retrieval Of Master Code.

Released 4/23/2018
Dealer Installed Audio Upgrades

Released 4/23/2018
2005-2009 MULTIPLE VEHICLES - KEY HARD TO TURN IN THE IGNITION LOCK CYLINDER

Released 4/23/2018
VEHICLES WITH P035X (OR P0351 - P0360) DTC CODES

Released 4/23/2018
2009-2015 Vehicles Exhibiting Diagnostic Trouble Code (DTC) P06B8, P068A And/Or P2610 After Powertrain Control Module Reprogramming

Released 4/23/2018
New Wiring Repair Job Aid is available on PTS under the Service Tips tab

Released 4/23/2018
Vehicle No Start After Instrument Cluster Replacement Due to Proper Programmable Module Installation (PMI) Programming Not Being Performed.

Released 9/30/2016
Multiple Vehicles - SYNC Software Programming v1.1

Released 4/27/2016
Multiple Vehicles - No PCM/Network Communication

Released 11/24/2015
Various Vehicles - Live Network Monitor Test Usage

Released 10/14/2015
Multple Vehicles - Wiring Repair General Service Bulletin (GSB)

Released 8/21/2015
Multiple Vehicles- All Wheel Drive (AWD) Power Transfer Unit (PTU) Sealing General Service Bulletin (GSB)

Released 5/27/2013
2009-2011 Multiple Vehicle - 6F50/6F55 Transmission - Slip/Neutral-Out - 5th Gea r Start From Stop - Backup Camera On In Drive - Built 3/13/2009-6/30/2010

Released 12/22/2009
SYNC SOFTWARE UPDATE - VARIOUS ISSUES

Released 10/30/2009
SYNC SOFTWARE UPDATE - VARIOUS ISSUES

Released 7/6/2009
SYNC FUNCTIONS INOPERATIVE, DTC U3000-41, U0485, OR U0100, AND/OR BATTERY DRAW WITH ACCESSORY PROTOCOL INTERFACE MODULE CONNECTED

Released 5/28/2009
SYNC WITH 911 ASSIST AND VEHICLE HEALTH REPORT (VHR) DEALER UPGRADE SOFTWARE

Released 4/2/2009
SYNC SOFTWARE UPDATE - VARIOUS ISSUES

Released 1/9/2009
POWER DOOR LOCK BOUNCE OR CYCLES - VEHICLES BUILT BEFORE 9/22/2008

Released 10/10/2008
SONY AUDIO SYSTEM—NO SOUND FROM SOME OR ALL SPEAKERS

Released 10/3/2008
SYNC SOFTWARE PROGRAMMING SERVICE TIPS

Released 9/23/2008
LACK OF A/C PERFORMANCE HIGH AMBIENT TSB 08-20-5 TEMPERATURES ABOVE 100 DEGREES FAHRENHEIT (37.8 DEGREES CELSIUS)

Released 4/23/2018
Vehicle Health Report Inoperative with Aftermarket Device Plugged Into Data Link Connector

Released 4/23/2018
2009-2015 Vehicles Exhibiting Diagnostic Trouble Code (DTC) P06B8, P068A And/Or P2610 After Powertrain Control Module Reprogramming

TSB Description

Released 5/31/2011
3.5L / 3.7L ENGINE - VCT CODES P0011, P0012, P0016, P0018, P0021, P0022 - RUNS ROUGH OR MISSES - VEHICLES BUILT ON OR BEFORE 12/15/2008

Released 11/20/2009
INTERMITTENT IDLE SPEED DROPS BELOW SPECIFICATION

Released 11/11/2009
FIRM 1-2 SHIFT OR HARSH DRIVELINE CLUNK FELT AT LOW SPEED BELOW 10 MPH (16 KM/H) ON TIP IN - BUILT ON OR BEFORE 12/12/2008

Released 1/23/2009
FIRM 1-2 SHIFT OR HARSH DRIVELINE CLUNK FELT AT LOW SPEED BELOW 10 MPH (16 KP/H) ON TIP-IN OR ROUGH IDLE / ROLLING IDLE / IDLE SPEED DROPS BELOW SPECIFICATION VEHICLE BUILT ON OR BEFORE 12/12/2008

Released 12/3/2008
SYNC SOFTWARE UPDATE - VARIOUS USER ISSUES

Released 1/29/2020
2008-2019 Various Ford/Lincoln/Mercury Vehicles - Inoperative Heating, Ventilation, And Air Conditioning (HVAC) Blower Motor

Released 6/27/2019
2008-2019 Various Ford/Lincoln/Mercury Vehicles - Inoperative Heating, Ventilation, And Air Conditioning (HVAC) Blower Motor

TSB Description

Released 4/2/2012
REDUCED HEATER DUCT DISCHARGE TEMPERATURE AT IDLE IN COLD AMBIENT TEMPERATURES BELOW -9 DEGREES CELSIUS (15 FAHRENHEIT)

Released 12/20/2010
REDUCED HEATER DUCT DISCHARGE TEMPERATURE AT IDLE IN COLD AMBIENT TEMPERATURES BELOW -9 DEGREES CELSIUS (15 FAHRENHEIT) - BUILT ON OR BEFORE 12/20/2010

Released 2/23/2010
3.5L REDUCED HEATER DUCT DISCHARGE TEMPERATURE AT IDLE - BUILT ON OR BEFORE 1/19/2009

Released 10/14/2009
A/C CLIMATE CONTROL - INCONSISTENT DISCHARGE AIR TEMPERATURE - BUILT ON OR BEFORE 4/20/2009

Released 5/7/2009
3.5L REDUCED HEATER DUCT DISCHARGE TEMPERATURE AT IDLE - BUILT BEFORE 1/19/2009

Released 9/23/2008
LACK OF A/C PERFORMANCE HIGH AMBIENT TSB 08-20-5 TEMPERATURES ABOVE 100 DEGREES FAHRENHEIT (37.8 DEGREES CELSIUS)

Released 12/11/2018
Multiple Vehicle Lines - Revised Engine Oil Leak Diagnostic Procedure Using New White Fluorescent Dye

Released 12/11/2018
2007-2013 Various Vehicles - 6F50/6F55 Transmission - Transmission Case To Engine Block Mounting Bolt Locations Reduced From 11 To 10

TSB Description

Released 6/7/2018
Various Vehicles - Engine Failure Analysis General Service Bulletin (GSB)

Released 4/23/2018
2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police – AWD - Ticking/Knocking Noise From Driveline – Built On Or Before 30-Jun-2016

Released 4/23/2018
2007-2009 VEHICLES WITH 3.5L - ENGINE OIL LEAK DIAGNOSIS

Released 4/23/2018
2009-2015 F-150/Taurus/Flex/MKT/MKS, 2010-2015 F-Super Duty, 2011-2015 Explorer Power Seat Track Binding/Seized, Grind, Squeal, Popping Noise Moving Forward or Rearward.

Released 12/15/2015
Multiple Vehicles - Transmission Cooler Flush General Service Bulletin (GSB)

Released 12/8/2015
Multiple Vehicles - Engine Failure Analysis General Service Bulletin (GSB)

Released 12/16/2011
6F50/6F55 TRANSMISSION - SLUGGISH ACCELERATION FROM 0-8 KM\H (0-5 MPH) FOLLOWED BY A HARSH BUMP OR A SLIP ON TAKE-OFF FOLLOWED BY A BUMP - BUILT ON OR BEFORE 4/15/2011

Released 9/16/2011
6F50/6F55 TRANSMISSION - SLUGGISH ACCELERATION FROM 0-8 KM\H (0-5 MPH) FOLLOWED BY A HARSH BUMP OR A SLIP ON TAKE-OFF FOLLOWED BY A BUMP - BUILT ON OR BEFORE 4/15/2011

Released 8/25/2011
6F50/6F55 TRANSMISSION - SLUGGISH ACCELERATION FROM 0-8 KM\H (0-5 MPH) FOLLOWED BY A HARSH BUMP OR A SLIP ON TAKE-OFF FOLLOWED BY A BUMP - BUILT ON OR BEFORE 4/15/2011

Released 5/9/2011
6F50/6F55 TRANSMISSION - SLUGGISH ACCELERATION FROM 0-8 KM\H (0-5 MPH) FOLLOWED BY A HARSH BUMP OR A SLIP ON TAKE-OFF FOLLOWED BY A BUMP - BUILT ON OR BEFORE 4/15/2011

Released 10/18/2010
6F50/6F55 TRANSMISSION - SLIP/NEUTRAL OUT, 5TH GEAR START FROM STOP, ELECTRONIC PRNDL ERROR, BACKUP CAMERA IN D - BUILT 3/13/2009-6/30/2010

Released 8/9/2010
3.5L / 3.7L ENGINE - VCT CODES P0011, P0012, P0021, P0022 - RUNS ROUGH OR MISSES - VEHICLES BUILT ON OR BEFORE 12/15/2008

Released 12/15/2009
SERVICE TIP - POWER TRANSFER UNIT (PTU) - RIGHT HAND INTERMEDIATE SHAFT SEAL LEAKS

Released 11/11/2009
FIRM 1-2 SHIFT OR HARSH DRIVELINE CLUNK FELT AT LOW SPEED BELOW 10 MPH (16 KM/H) ON TIP IN - BUILT ON OR BEFORE 12/12/2008

Released 6/29/2009
3.5L/3.7L VCT CODES P0011, P0012, P0021, P0022 - RUNS ROUGH OR MISSES - BUILT ON OR BEFORE 12/15/2008

Released 5/22/2009
6F50 TRANSMISSION WITH A MOAN OR BUZZ TYPE NOISE ON 4-5 UPSHIFT OR 5-6 UPSHIFT

Released 4/17/2009
SERVICE TIP - POWER TAKE-OFF UNIT (PTU) - RIGHT HAND INTERMEDIATE SHAFT SEAL LEAKS

Released 1/23/2009
FIRM 1-2 SHIFT OR HARSH DRIVELINE CLUNK FELT AT LOW SPEED BELOW 10 MPH (16 KP/H) ON TIP-IN OR ROUGH IDLE / ROLLING IDLE / IDLE SPEED DROPS BELOW SPECIFICATION VEHICLE BUILT ON OR BEFORE 12/12/2008

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