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Technical Service Bulletins

Released 1/29/2020
Various Vehicles - Glass Concern Analysis

Released 1/29/2020
2010-2020 Various Vehicles - Errors Caused By Swapping Modules From Like Vehicles Or Ordering Modules Using Another VIN

TSB Description

Released 1/29/2020
2010-2020 - Various Vehicles - Glass Hydrofluoric Acid Damage

Released 1/29/2020
Various Vehicles - Tape Stripe Concern Analysis

Released 6/27/2019
Various Vehicles - Paint And Bumper Concern Analysis

Released 6/27/2019
2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCs) U2100 And/Or U2101 - Programmable Module Installation (PMI) Procedure

Released 6/27/2019
2000 And Newer Ford, Lincoln And Mercury Vehicles - Aluminum Panel Corrosion

Released 5/8/2018
Glass Concern Analysis and Build Date Decoder

Released 4/23/2018
2008-2017 Ford/Mercury/Lincoln - Vehicle Health Report (VHR) Generates Service Required Message

Released 4/23/2018
Dealer Installed Audio Upgrades

Released 4/23/2018
2007-2016 Various Vehicles - All Wheel Drive (AWD) - Propane Or Natural Gas Odor During Idle Or Low Speed Driving - Built On Or Before 30-Jun-2016

Released 4/23/2018
2008-2017 Various Ford/Lincoln/Mercury Vehicles - Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported

Released 4/23/2018
2008-2018 Various Ford/Lincoln/Mercury Vehicles - Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported

Released 4/23/2018
Accessory (Wireless) Keyless Entry Keypad Is Available With Remote Keyless Entry (RKE) Only And The Retrieval Of Master Code.

Released 4/23/2018
2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police – AWD - Ticking/Knocking Noise From Driveline – Built On Or Before 30-Jun-2016

Released 4/23/2018
2010-2015 MULTIPLE VEHICLE LINES - DIAGNOSTIC PRACTICE OF MODULE SWAPPING OR LIKE VEHICLE ORDERING IS NOT RECOMMENDED

Released 4/23/2018
Vehicle No Start After Instrument Cluster Replacement Due to Proper Programmable Module Installation (PMI) Programming Not Being Performed.

Released 4/23/2018
2010-2014 Edge/MKX- Front Floor Center Console SYNC Badge Name Plate, De-laminating, Loose, or Falling Off.

Released 4/23/2018
2009-2015 Vehicles Exhibiting Diagnostic Trouble Code (DTC) P06B8, P068A And/Or P2610 After Powertrain Control Module Reprogramming

Released 4/23/2018
2010-2015 Multiple Vehicles - Flutter/Turbulance Noise At Highway Speeds With Rear Windows Or Moon/Sun Roof Open

Released 4/23/2018
Vehicle Health Report Inoperative with Aftermarket Device Plugged Into Data Link Connector

Released 4/23/2018
New Wiring Repair Job Aid is available on PTS under the Service Tips tab

Released 3/29/2018
2010-2018 Various Vehicles - Ear Clamp Removal Procedure

Released 2/22/2018
Laminated/Tempered/Heated Glass Damage General Service Bulletin

Released 9/25/2017
Various Vehicles - Module Programming and Reprogramming Procedures

Released 8/22/2017
2000 And Newer Ford, Lincoln And Mercury Vehicles - Aluminum Panel Corrosion

Released 6/15/2017
Multiple Vehicles - Front Controls Interface Module (FCIM) Warrantable VS Non-warrantable Conditions General Service Bulletin (GSB)

Released 5/1/2017
Adaptive Cruise Control & Collision Warning Radar Alignment Process

Released 3/10/2017
Multiple Vehicles- Interior Mirror General Service Bulletin (GSB)

Released 3/9/2017
Multiple Vehicles - Leather/Vinyl Seat Cover General Service Bulletin (GSB)

Released 2/23/2017
Multiple Vehicles- Body Interior Trim and Steering Wheel Damage vs. Defect General Service Bulletin (GSB)

Released 2/2/2017
Multiple Vehicles- Wiper Blade Warrantable Vs. Non-Warrantable General Service Bulletin (GSB)

Released 9/30/2016
Multiple Vehicles - SYNC Software Programming v1.1

Released 9/8/2016
Multiple Vehicles- Paint Defects / Damage General Service Bulletin (GSB)

Released 8/19/2016
Multiple Vehicles- Grille Defects / Damage General Service Bulletin (GSB)

Released 4/27/2016
Multiple Vehicles - No PCM/Network Communication

Released 3/30/2016
Multiple Vehicles- Exterior Mirror General Service Bulletin (GSB)

Released 3/23/2016
Multiple Vehicles- Glass Panel Build Date Decoder General Service Bulletin (GSB)

Released 2/5/2016
Multiple Vehicles- Bumper Warrantable / Non-Warrantable General Service Bulletin (GSB)

Released 1/27/2016
2004 And Newer Vehicles Equipped With Flex Fuel Capability - Flex Fuel General Service Bulletin (GSB)

Released 1/27/2016
Multiple Vehicles - Environmental Fallout Paint Damage General Service Bulletin (GSB)

Released 1/25/2016
Multiple Vehicles- Exterior Lighting Condensation Warranty Coverage General Service Bulletin (GSB)

Released 12/17/2015
Multiple Vehicles - How To Upload An IDS Session File - General Service Bulletin (GSB)

Released 12/15/2015
Multiple Vehicles - Transmission Cooler Flush General Service Bulletin (GSB)

Released 12/9/2015
Multiple Vehicles - Tire Pressure Monitor System (TPMS) General Service Bulletin (GSB)

Released 12/8/2015
Multiple Vehicles - Engine Failure Analysis General Service Bulletin (GSB)

Released 11/24/2015
Multiple Vehicles- Body Gap Flushness Measurement Tools General Service Bulletin (GSB)

Released 11/24/2015
Various Vehicles - Live Network Monitor Test Usage

Released 11/5/2015
Multiple Vehicles - Wheel Concern Analysis General Service Bulletin (GSB)

Released 10/14/2015
Multple Vehicles - Wiring Repair General Service Bulletin (GSB)

Released 10/12/2015
Multiple Vehicles- Tape Stripe General Service Bulletin (GSB)

Released 8/21/2015
Multiple Vehicles- All Wheel Drive (AWD) Power Transfer Unit (PTU) Sealing General Service Bulletin (GSB)

Released 8/18/2015
Multiple Vehicles - Cloth Seat Cover General Service Bulletin (GSB)

Released 2/16/2012
INTERIOR TRIM - CARPET PULLING FROM UNDER FRONT SCUFF PLATE TRIM PANEL - BUILT ON OR BEFORE 7/31/2011

Released 3/8/2011
REAR DOOR POPPING SOUND WHEN OPENING - BUILT ON OR BEFORE 10/25/2010

Released 2/18/2011
WHISTLE NOISE FROM LEFT HAND SIDE EXTERIOR MIRROR WHILE DRIVING AT SPEEDS OVER 64 KM/H (40 MPH) - BUILT ON OR BETWEEN 7/12/2010 - 12/22/2010

Released 9/13/2010
INOPERATIVE POWER/MEMORY FRONT ROW SEATS

Released 8/25/2010
FRONT SEAT SQUEAK AT INBOARD SAFETY BELT BUCKLE LOCATION - BUILT FROM 1/25/2010 TO 6/28/2010

Released 7/8/2010
REAR DOOR POPPING SOUND WHEN OPENING

Released 5/24/2010
Multiple Vehicles - Brake Disc Service Tips General Service Bulletin (GSB)

Released 2/5/2010
ROOF OPENING PANEL MAY FIND THE HEADLINER DROPPING DOWN BEHIND STATIONARY GLASS ROOF PANEL

Released 5/15/2015
CUSTOMER SATISFACTION PROGRAM - Certain 2010-2013 Model Year Edge and MKX Vehicles - Extended Warranty Coverage on Brake Booster

Released 10/27/2010
INTERMITTENT DTC C1963 IN ANTI-LOCK BRAKE MODULE

TSB Description

Released 5/24/2010
Multiple Vehicles - Brake Disc Service Tips General Service Bulletin (GSB)

Released 4/23/2018
2008-2017 Ford/Mercury/Lincoln - Vehicle Health Report (VHR) Generates Service Required Message

Released 4/23/2018
Dealer Installed Audio Upgrades

TSB Description

Released 4/23/2018
2007-2016 Various Vehicles - All Wheel Drive (AWD) - Propane Or Natural Gas Odor During Idle Or Low Speed Driving - Built On Or Before 30-Jun-2016

Released 4/23/2018
2008-2017 Various Ford/Lincoln/Mercury Vehicles - Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported

Released 4/23/2018
Accessory (Wireless) Keyless Entry Keypad Is Available With Remote Keyless Entry (RKE) Only And The Retrieval Of Master Code.

Released 4/23/2018
2010-2015 MULTIPLE VEHICLE LINES - DIAGNOSTIC PRACTICE OF MODULE SWAPPING OR LIKE VEHICLE ORDERING IS NOT RECOMMENDED

Released 4/23/2018
Vehicle No Start After Instrument Cluster Replacement Due to Proper Programmable Module Installation (PMI) Programming Not Being Performed.

Released 4/23/2018
2010-2014 Edge/MKX- Front Floor Center Console SYNC Badge Name Plate, De-laminating, Loose, or Falling Off.

Released 4/23/2018
2009-2015 Vehicles Exhibiting Diagnostic Trouble Code (DTC) P06B8, P068A And/Or P2610 After Powertrain Control Module Reprogramming

Released 4/23/2018
2010-2015 Multiple Vehicles - Flutter/Turbulance Noise At Highway Speeds With Rear Windows Or Moon/Sun Roof Open

Released 4/23/2018
Vehicle Health Report Inoperative with Aftermarket Device Plugged Into Data Link Connector

Released 4/23/2018
New Wiring Repair Job Aid is available on PTS under the Service Tips tab

Released 9/30/2016
Multiple Vehicles - SYNC Software Programming v1.1

Released 4/27/2016
Multiple Vehicles - No PCM/Network Communication

Released 2/5/2016
Multiple Vehicles- Bumper Warrantable / Non-Warrantable General Service Bulletin (GSB)

Released 12/17/2015
Multiple Vehicles - How To Upload An IDS Session File - General Service Bulletin (GSB)

Released 11/24/2015
Various Vehicles - Live Network Monitor Test Usage

Released 10/14/2015
Multple Vehicles - Wiring Repair General Service Bulletin (GSB)

Released 8/21/2015
Multiple Vehicles- All Wheel Drive (AWD) Power Transfer Unit (PTU) Sealing General Service Bulletin (GSB)

Released 5/27/2013
2009-2011 Multiple Vehicle - 6F50/6F55 Transmission - Slip/Neutral-Out - 5th Gea r Start From Stop - Backup Camera On In Drive - Built 3/13/2009-6/30/2010

Released 6/27/2019
Various Vehicles - Automatic Transmission - Multi Purpose Grease Application On Torque Converter Pilot Hub And Presence Of Engine And Crank Alignment Dowels

Released 12/11/2018
Multiple Vehicle Lines - Revised Engine Oil Leak Diagnostic Procedure Using New White Fluorescent Dye

TSB Description

Released 12/11/2018
2007-2013 Various Vehicles - 6F50/6F55 Transmission - Transmission Case To Engine Block Mounting Bolt Locations Reduced From 11 To 10

Released 6/7/2018
Various Vehicles - Engine Failure Analysis General Service Bulletin (GSB)

Released 4/23/2018
2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police – AWD - Ticking/Knocking Noise From Driveline – Built On Or Before 30-Jun-2016

Released 5/1/2017
Adaptive Cruise Control & Collision Warning Radar Alignment Process

Released 12/15/2015
Multiple Vehicles - Transmission Cooler Flush General Service Bulletin (GSB)

Released 12/8/2015
Multiple Vehicles - Engine Failure Analysis General Service Bulletin (GSB)

Released 5/2/2014
2007-2010 Edge And MKX - Howl Or Growl Type-Noise From Rear Wheel Area

Released 8/10/2012
HOWL OR GROWL NOISE FROM REAR WHEEL HUB AND BEARING ASSEMBLY

Released 12/16/2011
6F50/6F55 TRANSMISSION - SLUGGISH ACCELERATION FROM 0-8 KM\H (0-5 MPH) FOLLOWED BY A HARSH BUMP OR A SLIP ON TAKE-OFF FOLLOWED BY A BUMP - BUILT ON OR BEFORE 4/15/2011

Released 9/16/2011
6F50/6F55 TRANSMISSION - SLUGGISH ACCELERATION FROM 0-8 KM\H (0-5 MPH) FOLLOWED BY A HARSH BUMP OR A SLIP ON TAKE-OFF FOLLOWED BY A BUMP - BUILT ON OR BEFORE 4/15/2011

Released 8/25/2011
6F50/6F55 TRANSMISSION - SLUGGISH ACCELERATION FROM 0-8 KM\H (0-5 MPH) FOLLOWED BY A HARSH BUMP OR A SLIP ON TAKE-OFF FOLLOWED BY A BUMP - BUILT ON OR BEFORE 4/15/2011

Released 5/9/2011
6F50/6F55 TRANSMISSION - SLUGGISH ACCELERATION FROM 0-8 KM\H (0-5 MPH) FOLLOWED BY A HARSH BUMP OR A SLIP ON TAKE-OFF FOLLOWED BY A BUMP - BUILT ON OR BEFORE 4/15/2011

Released 4/20/2011
6F50/6F55 TRANSMISSION AWD - FLUID LEAK - BETWEEN PTU ASSEMBLY AND TRANSMISSION CASE

Released 11/1/2010
AWD VEHICLES - SHUDDER/CHATTER/VIBRATION ON TURNS OR THUMP/CLUNK NOISE ON LIGHT ACCELERATION - BUILT 10/1/2009 TO 12/31/2009

Released 10/18/2010
6F50/6F55 TRANSMISSION - SLIP/NEUTRAL OUT, 5TH GEAR START FROM STOP, ELECTRONIC PRNDL ERROR, BACKUP CAMERA IN D - BUILT 3/13/2009-6/30/2010

Released 10/5/2010
FRONT WHEEL DRIVE - CREAK NOISE ON TURNS/OVER PARKING LOT SPEED BUMPS

Released 5/11/2010
6F50/6F55 TRANSMISSION - DTC P0751 - HARSH OR NO FORWARD ENGAGEMENTS - PERCEIVED SLIP ON ACCELERATION - SLIP/DELAYED AND/OR HARSH DOWNSHIFTS

Released 12/15/2009
SERVICE TIP - POWER TRANSFER UNIT (PTU) - RIGHT HAND INTERMEDIATE SHAFT SEAL LEAKS

Released 11/12/2009
6F50/6F55 TRANSMISSION AWD - FLUID LEAK - BETWEEN PTU ASSEMBLY AND TRANSMISSION CASE

Released 6/27/2019
Various Vehicles - Diagnostic Trouble Code (DTC) P1635

Released 3/23/2016
Multiple Vehicles- Glass Panel Build Date Decoder General Service Bulletin (GSB)

TSB Description

Released 12/9/2015
Multiple Vehicles - Tire Pressure Monitor System (TPMS) General Service Bulletin (GSB)

Released 11/5/2015
Multiple Vehicles - Wheel Concern Analysis General Service Bulletin (GSB)

Released 8/10/2012
HOWL OR GROWL NOISE FROM REAR WHEEL HUB AND BEARING ASSEMBLY

Released 6/1/2012
TIRE PRESSURE MONITOR SYSTEM (TPMS) WARNING LAMP ILLUMINATED - 22 INCH WHEELS ONLY

Released 3/26/2012
18 INCH CHROME-CLAD ALUMINUM WHEEL OUTBOARD RIM FLANGE CORROSION

Released 5/20/2011
TIRE PRESSURE MONITOR WARNING LAMP ILLUMINATED / 22 INCH WHEELS WITH CORROSION IN TIRE BEAD SEAT AREA

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