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Technical Service Bulletins

Released 4/23/2018
Accessory (Wireless) Keyless Entry Keypad Is Available With Remote Keyless Entry (RKE) Only And The Retrieval Of Master Code.

Released 4/23/2018
2007-2016 Various Vehicles - All Wheel Drive (AWD) - Propane Or Natural Gas Odor During Idle Or Low Speed Driving - Built On Or Before 30-Jun-2016

TSB Description

Released 4/23/2018
2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police – AWD - Ticking/Knocking Noise From Driveline – Built On Or Before 30-Jun-2016

Released 4/23/2018
2008-2017 Ford/Mercury/Lincoln - Vehicle Health Report (VHR) Generates Service Required Message

Released 4/23/2018
2008-2017 Various Ford/Lincoln/Mercury Vehicles - Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported

Released 4/23/2018
Dealer Installed Audio Upgrades

Released 4/23/2018
Vehicle No Start After Instrument Cluster Replacement Due to Proper Programmable Module Installation (PMI) Programming Not Being Performed.

Released 4/23/2018
VEHICLES WITH P035X (OR P0351 - P0360) DTC CODES

Released 4/23/2018
2007-2009 VEHICLES WITH 3.5L - ENGINE OIL LEAK DIAGNOSIS

Released 4/23/2018
New Wiring Repair Job Aid is available on PTS under the Service Tips tab

Released 4/23/2018
Vehicle Health Report Inoperative with Aftermarket Device Plugged Into Data Link Connector

Released 4/23/2018
2008-2018 Various Ford/Lincoln/Mercury Vehicles - Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported

Released 9/25/2017
Various Vehicles - Module Programming and Reprogramming Procedures

Released 9/30/2016
Multiple Vehicles - SYNC Software Programming v1.1

Released 4/27/2016
Multiple Vehicles - No PCM/Network Communication

Released 1/27/2016
2004 And Newer Vehicles Equipped With Flex Fuel Capability - Flex Fuel General Service Bulletin (GSB)

Released 12/15/2015
Multiple Vehicles - Transmission Cooler Flush General Service Bulletin (GSB)

Released 12/9/2015
Multiple Vehicles - Tire Pressure Monitor System (TPMS) General Service Bulletin (GSB)

Released 12/8/2015
Multiple Vehicles - Engine Failure Analysis General Service Bulletin (GSB)

Released 10/14/2015
Multple Vehicles - Wiring Repair General Service Bulletin (GSB)

Released 8/21/2015
Multiple Vehicles- All Wheel Drive (AWD) Power Transfer Unit (PTU) Sealing General Service Bulletin (GSB)

Released 2/16/2012
INTERIOR TRIM - CARPET PULLING FROM UNDER FRONT SCUFF PLATE TRIM PANEL - BUILT ON OR BEFORE 7/31/2011

Released 3/8/2011
REAR DOOR POPPING SOUND WHEN OPENING - BUILT ON OR BEFORE 10/25/2010

Released 8/30/2010
INSTRUMENT CLUSTER ODOMETER DISPLAY UNABLE TO SWITCH FROM ENGLISH TO METRIC - AFTER SYNC 911 ASSIST UPGRADE

Released 7/8/2010
REAR DOOR POPPING SOUND WHEN OPENING

Released 5/24/2010
Multiple Vehicles - Brake Disc Service Tips General Service Bulletin (GSB)

Released 2/24/2010
FOAM SEAL SLIDING OUT BETWEEN INSTRUMENT PANEL AND WINDSHIELD

Released 2/5/2010
ROOF OPENING PANEL MAY FIND THE HEADLINER DROPPING DOWN BEHIND STATIONARY GLASS ROOF PANEL

Released 3/16/2009
REAR LIFTGATE SPOILER - FOAM GASKET SLIDING OUT

Released 7/2/2008
POWER LIFT GATE INOPERATIVE—ALL FUNCTIONAL SWITCHES, REMOTE KEYLESS ENTRY, WITH POWER LIFT GATE TRUNK MODULE DTC B117B

Released 5/12/2008
STOPPED ON INCLINE—IN DRIVE OR REVERSE— WITHOUT BRAKE APPLIED—VEHICLE ROLLS— BUILT BEFORE 1/07/2008

Released 2/21/2008
SATELLITE DIGITAL AUDIO RECEIVER SYSTEM (SDARS), MAY NOT SEEK ALL SIRIUS SATELLITE RADIO CHANNELS

Released 4/23/2018
Accessory (Wireless) Keyless Entry Keypad Is Available With Remote Keyless Entry (RKE) Only And The Retrieval Of Master Code.

Released 4/23/2018
2007-2016 Various Vehicles - All Wheel Drive (AWD) - Propane Or Natural Gas Odor During Idle Or Low Speed Driving - Built On Or Before 30-Jun-2016

TSB Description

Released 4/23/2018
2008-2017 Ford/Mercury/Lincoln - Vehicle Health Report (VHR) Generates Service Required Message

Released 4/23/2018
2008-2017 Various Ford/Lincoln/Mercury Vehicles - Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported

Released 4/23/2018
Dealer Installed Audio Upgrades

Released 4/23/2018
Vehicle No Start After Instrument Cluster Replacement Due to Proper Programmable Module Installation (PMI) Programming Not Being Performed.

Released 4/23/2018
VEHICLES WITH P035X (OR P0351 - P0360) DTC CODES

Released 4/23/2018
New Wiring Repair Job Aid is available on PTS under the Service Tips tab

Released 4/23/2018
Vehicle Health Report Inoperative with Aftermarket Device Plugged Into Data Link Connector

Released 9/30/2016
Multiple Vehicles - SYNC Software Programming v1.1

Released 4/27/2016
Multiple Vehicles - No PCM/Network Communication

Released 10/14/2015
Multple Vehicles - Wiring Repair General Service Bulletin (GSB)

Released 8/21/2015
Multiple Vehicles- All Wheel Drive (AWD) Power Transfer Unit (PTU) Sealing General Service Bulletin (GSB)

Released 12/22/2009
SYNC SOFTWARE UPDATE - VARIOUS ISSUES

Released 10/30/2009
SYNC SOFTWARE UPDATE - VARIOUS ISSUES

Released 9/30/2009
SPEAKER POP AND/OR RADIO INOPERATIVE/BLANK/LOCKED UP

Released 7/6/2009
SYNC FUNCTIONS INOPERATIVE, DTC U3000-41, U0485, OR U0100, AND/OR BATTERY DRAW WITH ACCESSORY PROTOCOL INTERFACE MODULE CONNECTED

Released 5/28/2009
SYNC WITH 911 ASSIST AND VEHICLE HEALTH REPORT (VHR) DEALER UPGRADE SOFTWARE

Released 4/2/2009
SYNC SOFTWARE UPDATE - VARIOUS ISSUES

Released 2/10/2009
SYNC EQUIPPED VEHICLES - APPLE IPOD OR IPHONE TURNS OFF AFTER 30-60 SECONDS

Released 10/3/2008
SYNC SOFTWARE PROGRAMMING SERVICE TIPS

Released 5/16/2008
SYNC—APPLE IPOD / IPHONE TURNS OFF AFTER 30-60 SECONDS

Released 2/21/2008
SATELLITE DIGITAL AUDIO RECEIVER SYSTEM (SDARS), MAY NOT SEEK ALL SIRIUS SATELLITE RADIO CHANNELS

Released 1/7/2008
INACCURATE FUEL GAUGE INDICATOR—VEHICLE BUILT BEFORE 11/1/2007

Released 4/23/2018
Vehicle Health Report Inoperative with Aftermarket Device Plugged Into Data Link Connector

Released 8/17/2012
MIL ON WITH DTCS - P0351, P0352, P0353, P0354, P0355, AND/OR P0356 BUILT ON OR BEFORE 3/1/2008

TSB Description

Released 5/31/2011
3.5L / 3.7L ENGINE - VCT CODES P0011, P0012, P0016, P0018, P0021, P0022 - RUNS ROUGH OR MISSES - VEHICLES BUILT ON OR BEFORE 12/15/2008

Released 6/1/2009
ROUGH / ROLLING IDLE / IDLE SPEED DROPS BELOW SPECIFICATION / LIGHT THROTTLE WITH CRUISE ENGAGED / LOW SPEED TIP IN CLUNK

Released 3/2/2009
SYNC WITH 911 ASSIST AND VEHICLE HEALTH REPORT (VHR) DEALER UPGRADE SOFTWARE

Released 12/23/2008
HARSH DRIVELINE CLUNK FELT AT LOW SPEED - BELOW 10 MPH (16 KM/H) - STOP AND GO DRIVING ON TIP-IN (COULD BE PERCEIVED AS A HARSH 1-2 UPSHIFT OR 2-1 DOWNSHIFT)

Released 12/3/2008
SYNC SOFTWARE UPDATE - VARIOUS USER ISSUES

Released 9/23/2008
SYNC SOFTWARE UPDATE—VARIOUS USER ISSUES

Released 5/12/2008
STOPPED ON INCLINE—IN DRIVE OR REVERSE— WITHOUT BRAKE APPLIED—VEHICLE ROLLS— BUILT BEFORE 1/07/2008

Released 1/27/2016
2004 And Newer Vehicles Equipped With Flex Fuel Capability - Flex Fuel General Service Bulletin (GSB)

Released 5/15/2015
SAFETY RECALL - Certain 2007 and 2008 Model Year Edge and MKX Vehicles Operated in Corrosion States - Fuel Tank Corrosion Inspection and Repair

TSB Description

Released 3/19/2014
MIL On With DTCs - P0351, P0352, P0353, P0354, P0355, And/Or P0356 - Built On Or Before 3/1/2008

Released 4/17/2013
MIL On With DTCs - P0351, P0352, P0353, P0354, P0355, And/Or P0356 Built On Or B efore 3/1/2008

Released 8/17/2012
MIL ON WITH DTCS - P0351, P0352, P0353, P0354, P0355, AND/OR P0356 BUILT ON OR BEFORE 3/1/2008

Released 8/1/2011
MALFUNCTION INDICATOR LAMP (MIL) ON WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0351, P0352, P0353, P0354, P0355 AND OR P0356 - BUILT ON OR BEFORE 1/1/2008

Released 1/7/2008
INACCURATE FUEL GAUGE INDICATOR—VEHICLE BUILT BEFORE 11/1/2007

Released 9/13/2011
WHITE FLAKES OR POWDER COMING FROM A/C VENTS

Released 10/16/2009
WHITE FLAKES COMING FROM A/C VENTS

TSB Description

Released 6/16/2009
WHITE FLAKES COMING FROM A/C VENTS

Released 12/15/2008
WHITE FLAKES COMING FROM A/C VENTS

Released 12/11/2018
Multiple Vehicle Lines - Revised Engine Oil Leak Diagnostic Procedure Using New White Fluorescent Dye

Released 12/11/2018
2007-2013 Various Vehicles - 6F50/6F55 Transmission - Transmission Case To Engine Block Mounting Bolt Locations Reduced From 11 To 10

TSB Description

Released 6/7/2018
Various Vehicles - Engine Failure Analysis General Service Bulletin (GSB)

Released 4/23/2018
2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police – AWD - Ticking/Knocking Noise From Driveline – Built On Or Before 30-Jun-2016

Released 4/23/2018
2007-2009 VEHICLES WITH 3.5L - ENGINE OIL LEAK DIAGNOSIS

Released 12/15/2015
Multiple Vehicles - Transmission Cooler Flush General Service Bulletin (GSB)

Released 12/8/2015
Multiple Vehicles - Engine Failure Analysis General Service Bulletin (GSB)

Released 5/2/2014
2007-2010 Edge And MKX - Howl Or Growl Type-Noise From Rear Wheel Area

Released 8/10/2012
HOWL OR GROWL NOISE FROM REAR WHEEL HUB AND BEARING ASSEMBLY

Released 8/9/2010
3.5L / 3.7L ENGINE - VCT CODES P0011, P0012, P0021, P0022 - RUNS ROUGH OR MISSES - VEHICLES BUILT ON OR BEFORE 12/15/2008

Released 1/29/2010
NOISE FROM REAR WHEEL HUB BEARING - BUILT ON OR BEFORE 12/4/2008

Released 12/15/2009
SERVICE TIP - POWER TRANSFER UNIT (PTU) - RIGHT HAND INTERMEDIATE SHAFT SEAL LEAKS

Released 6/29/2009
3.5L/3.7L VCT CODES P0011, P0012, P0021, P0022 - RUNS ROUGH OR MISSES - BUILT ON OR BEFORE 12/15/2008

Released 4/17/2009
SERVICE TIP - POWER TAKE-OFF UNIT (PTU) - RIGHT HAND INTERMEDIATE SHAFT SEAL LEAKS

Released 3/27/2009
VIBRATION WHILE DRIVING - 1800-2200 RPM

Released 3/11/2009
VIBRATION WHILE DRIVING - 1800-2200 RPM

Released 12/23/2008
HARSH DRIVELINE CLUNK FELT AT LOW SPEED - BELOW 10 MPH (16 KM/H) - STOP AND GO DRIVING ON TIP-IN (COULD BE PERCEIVED AS A HARSH 1-2 UPSHIFT OR 2-1 DOWNSHIFT)

Released 5/30/2008
SERVICE TIP—POWER TAKE-OFF UNIT (PTU)— RIGHT HAND INTERMEDIATE SHAFT SEAL LEAKS

Released 4/22/2008
6F50 TRANSAXLE BUILT ON OR BEFORE 3/15/2008— NO REVERSE ENGAGEMENT, NO 3RD OR 5TH GEAR—DTC P0733, P0735, P0756

Released 10/16/2007
6F50 TRANSAXLES BUILT PRIOR TO 10/21/2007— DTC P0715, P0717, P0718, P0720, P0721, P0722 AND/OR HARSH ENGAGEMENT, NO UPSHIFT, FIFTH GEAR ONLY

Released 6/27/2019
Various Vehicles - Diagnostic Trouble Code (DTC) P1635

Released 12/9/2015
Multiple Vehicles - Tire Pressure Monitor System (TPMS) General Service Bulletin (GSB)

TSB Description

Released 8/10/2012
HOWL OR GROWL NOISE FROM REAR WHEEL HUB AND BEARING ASSEMBLY

Released 3/26/2012
18 INCH CHROME-CLAD ALUMINUM WHEEL OUTBOARD RIM FLANGE CORROSION

Released 1/29/2010
NOISE FROM REAR WHEEL HUB BEARING - BUILT ON OR BEFORE 12/4/2008

Released 5/21/2009
POPPING/SNAPPING NOISE - FRONT OR REAR 18 INCH WHEELS - TURNING AT SLOW SPEED BELOW 10 MPH (16 KM/H)

Released 3/26/2009
CLICKING/CREAKING NOISE - FRONT OR REAR 20 INCH WHEELS - SLOW SPEED BELOW 5 MPH (8 KM/H) - BUILT ON OR BEFORE 1/28/2009

Released 3/11/2009
VIBRATION WHILE DRIVING - 1800-2200 RPM

Released 3/2/2009
SYNC WITH 911 ASSIST AND VEHICLE HEALTH REPORT (VHR) DEALER UPGRADE SOFTWARE

Released 2/17/2009
POPPING/SNAPPING NOISE - FRONT OR REAR 18 INCH WHEELS - TURNING AT SLOW SPEED BELOW 10 MPH (16 KM/H)

Released 3/20/2008
PULL/DRIFT

Released 12/11/2007
POWER STEERING FLUID LEAKS FROM STEERING RACK AND PUMP ATTACHMENT JOINTS

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