Get Free 2013 FORD C-MAX L4, 2.0L; DOHC; 16V; DI; Hybrid TSBs

Released 1/29/2020
Various Vehicles - Grill Concern Analysis

Released 1/29/2020
2010-2020 Various Vehicles - Errors Caused By Swapping Modules From Like Vehicles Or Ordering Modules Using Another VIN

Released 1/29/2020
Various Vehicles - Interior Trim Steering Wheel Concern Analysis

Released 1/29/2020
2010-2020 - Various Vehicles - Glass Hydrofluoric Acid Damage

Released 6/27/2019
2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCs) U2100 And/Or U2101 - Programmable Module Installation (PMI) Procedure

Released 6/27/2019
Various Vehicles - Paint And Bumper Concern Analysis

Released 6/27/2019
Various Vehicles - Clock Master

Released 6/27/2019
2013-2018 C-MAX, 2013-2019 Fusion Energi, And 2017-2019 Fusion/MKZ Hybrid - Illuminated Malfunction Indicator Lamp (MIL) With DTC P04B5

Released 12/12/2018
Multiple Vehicles - Seat Cover Warranty Coverage Information

Released 12/12/2018
2013-2019 Various Vehicles - Seat Pan Looseness, Lateral Movement, Or Clunk/Thump Noise on Turns

Released 5/8/2018
Glass Concern Analysis and Build Date Decoder

Released 5/1/2018
Ambient Air Temperature (AAT) Sensor

Released 4/23/2018
2013-2018 Escape/Focus/C-Max - Water Stains On Headliner

Released 4/23/2018
2012-2018 Focus/2013-2018 C-MAX/2013-2018 Escape - With ITK Intermittent No Key Detected Message Or Cannot Program Keys - Possible Missing PATS Antenna Ring

Released 4/23/2018
Some 2013-2016 Focus Electric, C-Max, Fusion Hybrid Vehicles -High Voltage Battery Charging System 414-03B Online Workshop Manual has been updated

Released 4/23/2018
2012-2016 Focus/2013-2016 Escape/2015-2016 MKC - Crunching Or Creaking - Noise From Front Of Vehicle - Low Speed Turns And Bumps - Built On Or Before 9/9/2015

Released 4/23/2018
Dealer Installed Audio Upgrades

Released 4/23/2018
2013-2017 C-MAX Energi, 2013-2018 Fusion Energi/C-MAX/Fusion Hybrid/MKZ Hybrid - Illuminated Malfunction Indicator Lamp (MIL) And/Or No Start With DTC P0AE5

Released 4/23/2018
2008-2018 Various Ford/Lincoln/Mercury Vehicles - Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported

Released 4/23/2018
2013-2018 Focus/C-MAX/Escape - Key Fob Button Operations And PATS Starting Concerns - Diagnostic Clarifications

Released 4/23/2018
Accessory (Wireless) Keyless Entry Keypad Is Available With Remote Keyless Entry (RKE) Only And The Retrieval Of Master Code.

Released 4/23/2018
2011-2016 Multiple Vehicles – Universal Garage Door Programming Concerns

Released 4/23/2018
2013-2016 Focus/C-Max - Remote Keyless Entry (RKE) Programing Concerns

Released 4/23/2018
2008-2017 Various Ford/Lincoln/Mercury Vehicles - Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported

Released 4/23/2018
2013-2017 Various Vehicles - Ambient Air Temperature Sensor (AAT) Pinpoint Test Update In Workshop Manual (WSM) Section 413-01

Released 4/23/2018
2013-2017 Fusion/MKZ/C-Max Hybrid and Energi - 2.56/2.57 Gear Ratio Clarification

Released 4/23/2018
Multiple Vehicles - Safety Belt Retractor Webbing Does Not Extract From Stowed Position Or Exhibits Excessive Pressure On The Occupant During Use.

Released 4/23/2018
2013-2017 Focus/C-MAX - Headliner Edge Appearance At The Windshield And Other Exposed Edges Not Tucked Under A Weather-Strip, And/Or A Trim Component

Released 4/23/2018
2016-2017 Various Vehicles - SYNC 3 Navigation Map Updates

Released 4/23/2018
2012-2018 Focus Electric, 2013-2017 C-Max Energi, 2013-2018 Fusion Energi - HV Battery Does Not Charge While Connected To Delphi 120 Volt Charge Cord

Released 4/23/2018
2011-2016 Various Vehicles - Ambient Air Temperature Sensor (AAT) Pinpoint Test FA And FB Updated

Released 4/23/2018
2012-2016 Focus Electric, 2013-2016 C-MAX Energi, 2013-2016 Fusion Energi - EV Range Display Variance After Charging

Released 4/23/2018
2012-2017 Multiple Vehicles – With SYNC And 3G Telematics Control Unit (TCU) - Inoperative Remote Commands From MyFord/MyLincoln Mobile Phone Application

Released 4/23/2018
2012-2017 Focus BEV, 2013-2016 Fusion Energi And 2013-2017 CMAX Energi – Inoperative Remote Commands From The My Ford Mobile Phone App

Released 4/23/2018
2013-2016 Fusion/MKZ/Escape/CMAX - Power Seat Track Is Binding/Seized, Grind, Squeal, Popping Noise, Or Is Inoperative When Moving Forward or Rearward.

Released 4/23/2018
2013-2015 C-Max PHEV and Fusion PHEV - Battery Energy Control Module (BECM) DTC P0B13

Released 4/23/2018
2010-2015 Multiple Vehicles - Flutter/Turbulance Noise At Highway Speeds With Rear Windows Or Moon/Sun Roof Open

Released 4/23/2018
2013-2014 C-MAX, Focus and 2014 Fiesta, Transit Connect - Several Radio Issues

Released 4/23/2018
2011-2015 Vehicles - Correct Battery Replacement For Intelligent Access Transmitter

Released 4/23/2018
SYNC/MyFord And MyLincoln Touch - Navigation Displays Incorrect - Unable To Locate Vehicle - Built On Or Before 9/30/2014

Released 4/23/2018
2012-2013 Focus/2013 Escape/C-MAX - Body Control Module (BCM) Replacements - Wrong Part in the Box

Released 4/23/2018
2013-2015 C-MAX, MKZ/Fusion Hybrid With 2.0L ATK Or 2.5L engine – DTC P0340 And/Or P0344 - Cam Position Sensor

Released 4/23/2018
2014 Escape / 2014 Focus / 2013-2014 C-MAX- Illumination Dimmer Setting Reverts Back To Bright

Released 4/23/2018
2013-2014 C-MAX, Fusion/MKZ Hybrid/Energi - Possible Water Intrusion In Connectors

Released 4/23/2018
2013-2014 Various Vehicles - Instrument Cluster Lens Or Masks Available

Released 4/23/2018
Multiple Vehicle Lines - Radio Can Be Turned On With Ignition Off and Door Open - Audio Extended Play Mode - Normal Operation

Released 4/23/2018
2013-14 C-MAX Energi and Fusion Energi - Fuel Door Sticking Closed

Released 4/23/2018
2009-2015 Vehicles Exhibiting Diagnostic Trouble Code (DTC) P06B8, P068A And/Or P2610 After Powertrain Control Module Reprogramming

Released 4/23/2018
2013-2014 C-Max, 2013-2015 Fusion HEV/PHEV and MKZ HEV, or 2012-2014 Focus BEV - Powertrain Modules Coordinated Flash - Service Tip

Released 4/23/2018
Vehicle Health Report Inoperative with Aftermarket Device Plugged Into Data Link Connector

Released 4/23/2018
2013-2016 Fusion/MKZ, 2013-2015 C-Max, 2015 F-150/MKC - P062C Sets After Module Programming - Cycle Ignition Off For 60 Seconds

Released 4/23/2018
Integrated Diagnostic System (IDS) Session File Upload Request When Replacing A Powertrain Control Module (PCM)

Released 4/23/2018
2014-2015 Escape/2013-2016 C-MAX/2014 Focus And 2015 Focus Vehicles - Built On Or Before 1/26/2015 - Unable To Set Clock

Released 4/23/2018
New Wiring Repair Job Aid is available on PTS under the Service Tips tab

Released 4/23/2018
2013-2016 C-Max And 2012-2016 Focus - Compact Disc (CD) Player Failure To Insert/Eject

Released 4/23/2018
2013-2015 C-MAX - Illuminated Malfunction Indicator Lamp (MIL) - Diagnostic Trouble Code (DTC) U1030 In BECM - Built On Or Before 21-May-2015

Released 4/23/2018
2012-2016 Focus And 2013-2016 Escape/C-Max - Normal Operation Trip Odometer/Trip Clock

Released 4/17/2018
Ambient Air Temperature (AAT) Sensor

Released 4/5/2018
2013-2018 Various Vehicles - Instrument Panel Cluster Mask / Lens Warranty

Released 4/4/2018
Transmission Control Module (TCM) or SOBDM-C Servicing Procedure

Released 2/22/2018
Laminated/Tempered/Heated Glass Damage General Service Bulletin

Released 11/3/2017
Passive Anti Theft System (PATS) Key Programming

Released 10/11/2017
Multiple Vehicles - Touch Screen Warranty GSB

Released 9/27/2017
2009 and Newer Hybrid Electric Vehicles - High Voltage (HV) Battery Charger Rental and Charging Process

Released 9/25/2017
Hybrid and Electric Vehicle Battery Recycling Information General Service Bulletin (GSB)

Released 9/25/2017
Various Vehicles - Module Programming and Reprogramming Procedures

Released 8/8/2017
Charge Cord Warrantable Vs. Non-Warrantable General Service Bulletin (GSB)

Released 8/7/2017
Engine Oil Maintenance Inspection

Released 7/19/2017
Ford and Lincoln Energi and Hybrid Vehicles - Fuel Door Opening Operation General Service Bulletin (GSB)

Released 6/26/2017
Multiple Vehicles - Wiring Repair / Harness Replacement - Best Practices for Warranty Claiming

Released 6/15/2017
Multiple Vehicles - Front Controls Interface Module (FCIM) Warrantable VS Non-warrantable Conditions General Service Bulletin (GSB)

Released 4/20/2017
2013-2016 Fusion MKZ and 2013-2016 C-Max - HF35 Transmission - Thumping/Rubbing Or Grinding Noise - Built On Or Before 15-Aug 2015

Released 3/17/2017
2013 C-MAX - Anti-Lock Brake System (ABS) Module Replacement - Unable To Complete Programmable Module Installation (PMI)

Released 3/10/2017
Multiple Vehicles- Interior Mirror General Service Bulletin (GSB)

Released 3/9/2017
Multiple Vehicles - Leather/Vinyl Seat Cover General Service Bulletin (GSB)

Released 2/23/2017
Multiple Vehicles- Body Interior Trim and Steering Wheel Damage vs. Defect General Service Bulletin (GSB)

Released 2/16/2017
2013-2016 C-MAX Plug-In Hybrid Electric Vehicle Energi - Intermittent Stall/No Crank - Illuminated MIL With BECM DTCs U3012, P0B37 And/Or SOBDM-C With P0A0A

Released 2/2/2017
Multiple Vehicles- Wiper Blade Warrantable Vs. Non-Warrantable General Service Bulletin (GSB)

Released 11/30/2016
2013-2014 C-MAX Energi - Discharged 12 Volt Battery

Released 9/30/2016
Multiple Vehicles - SYNC Software Programming v1.1

Released 9/8/2016
Multiple Vehicles- Paint Defects / Damage General Service Bulletin (GSB)

Released 8/19/2016
Multiple Vehicles- Grille Defects / Damage General Service Bulletin (GSB)

Released 7/26/2016
Multiple Vehicles - Historical Powertrain Diagnostic Trouble Codes (DTC) General Service Bulletin (GSB)

Released 4/27/2016
Multiple Vehicles - No PCM/Network Communication

Released 4/25/2016
2012-2013 Focus And 2013 Escape - Crunching Or Creaking Type Noise From Front Of Vehicle - Low Speed Turns And Bumps

Released 4/8/2016
Multiple Vehicles - Automatic Transmission Main Control Inspection - General Service Bulletin (GSB)

Released 3/30/2016
Multiple Vehicles- Exterior Mirror General Service Bulletin (GSB)

Released 3/23/2016
Multiple Vehicles- Glass Panel Build Date Decoder General Service Bulletin (GSB)

Released 2/5/2016
Multiple Vehicles- Bumper Warrantable / Non-Warrantable General Service Bulletin (GSB)

Released 1/28/2016
Multiple Vehicles - Driver On Coil Ignition Test - 3 Wire Coils - General Service Bulletin (GSB)

Released 1/27/2016
Multiple Vehicles - Environmental Fallout Paint Damage General Service Bulletin (GSB)

Released 1/25/2016
Multiple Vehicles- Exterior Lighting Condensation Warranty Coverage General Service Bulletin (GSB)

Released 1/15/2016
Multiple Vehicles - Electric Power Assist System (EPAS) Pull Drift Compensation General Service Bulletin (GSB)

Released 12/17/2015
Multiple Vehicles - How To Upload An IDS Session File - General Service Bulletin (GSB)

Released 12/15/2015
Multiple Vehicles - Transmission Cooler Flush General Service Bulletin (GSB)

Released 12/14/2015
Multiple Vehicles - PCM Ignition Coil Driver Test - 2 Wire Coil - General Service Bulletin (GSB)

Released 12/10/2015
Various 2013 and newer vehicles - Supplemental Restraints System (SRS) Air Bag Squib Connector GSB

Released 12/9/2015
Multiple Vehicles - Tire Pressure Monitor System (TPMS) General Service Bulletin (GSB)

Released 12/8/2015
Multiple Vehicles - Engine Failure Analysis General Service Bulletin (GSB)

Released 11/24/2015
Multiple Vehicles - PSCM Wiring Harness Inspection Checklist General Service Bulletin (GSB)

Released 11/24/2015
Multiple Vehicles- Body Gap Flushness Measurement Tools General Service Bulletin (GSB)

Released 11/9/2015
2013-2014 Hybrid - HF35 Transmission Fluid Leak At Damper Housing To Transmission Case Joint - RTV Sealant Failure - Built On Or Before 12/1/2013

Released 11/5/2015
Multiple Vehicles - Wheel Concern Analysis General Service Bulletin (GSB)

Released 10/14/2015
Multple Vehicles - Wiring Repair General Service Bulletin (GSB)

Released 10/12/2015
Multiple Vehicles- Tape Stripe General Service Bulletin (GSB)

Released 9/11/2015
2013 And Newer Vehicles - Gasoline Engine - Adaptive Fuel Viewer GSB

Released 8/18/2015
Multiple Vehicles - Cloth Seat Cover General Service Bulletin (GSB)

Released 5/15/2015
Compliance Recall - Compliance Recall 13C02: Certain 2013 Model Year C-MAX Vehicles Built without a Panorama Roof - Headliner Head Impact Protection

Released 5/15/2015
CUSTOMER SATISFACTION PROGRAM - Certain 2013 Model Year C-MAX Hybrid and C-MAX Energi Vehicles Equipped with Hands-Free Liftgate - Rear Gate Trunk Module Reprogram__THIS FIELD SERVICE ACTION EXPIRED ON JUNE 01, 2014.

Released 5/15/2015
COMPLIANCE RECALL - Certain 2012 and 2013 Model Year Focus Electric Vehicles and 2013 Model Year C-MAX Vehicles Equipped with Intelligent Access Push Button Start System - Reconfigure Instrument Panel Cluster (IPC) Module

Released 5/15/2015
COMPLIANCE RECALL - Front Seat Back Frame Replacement

Released 5/15/2015
Safety Recall - Certain 2013 Model Year C-MAX, Escape, and Focus Vehicles - Left Rear Door Latch Inspection and Repair

Released 1/29/2015
FRONT DRIVER OR PASSENGER SEAT CUSHION COVER CRACKED ON OUTBOARD BOLSTER OR SIDE FACING PANEL

Released 9/24/2014
2013-2014 C-MAX Hybrid/Fusion Hybrid - HF35 Transmission - Thumping/Rubbing Or Grinding Noise

Released 7/21/2014
Easy Fuel Capless - Concerns With Fuel Nozzle Insertion Or Removal

Released 5/8/2014
2013/2014 C-MAX - Liftgate Ajar Light Is On Or The Power Liftgate Does Not Cinch The Liftgate Flush To The Body - Built On Or Before 1/31/2014

Released 4/22/2014
2012-2014 Focus, 2013-2014 C-Max and Escape - Intelligent Access Smart Unlock Inoperative - Built On Or Before 11/27/2013

Released 4/9/2014
2013-2014 C-MAX - Air Conditioning (A/C) Compressor Noise Heard Inside Vehicle Cabin

Released 2/14/2014
2013 CMAX Rear Door Trim Panels Loose - Built On Or Before 6/28/2013

Released 2/6/2014
OVERHEAD CONSOLE LOOSE OR RATTLING

Released 1/17/2014
2013-2014 Escape and 2013 C-MAX - Center Console Latch Broken/Latch Housing Crac ked

Released 6/22/2013
2013 Hybrid/Energi - Check Engine And/Or Wrench Lamp And Various DTCs

Released 2/4/2013
2012-2013 Focus / 2013 C-MAX - SYNC® USB Connector Loose Or Sunken Within Bezel Trim In Floor Console - Built On Or Before 11/8/2012

Released 12/6/2012
2013 CMAX Hybrid / Energi Liftgate Does Not Power Close Or The Liftgate Ajar Lig ht Is On

Released 5/24/2010
Multiple Vehicles - Brake Disc Service Tips General Service Bulletin (GSB)

Released 5/21/2013
Overly Sensitive Brakes Or Perceived Delayed Transmission Reverse Engagement

Released 5/24/2010
Multiple Vehicles - Brake Disc Service Tips General Service Bulletin (GSB)

Released 6/27/2019
SYNC 3 Intermittent Blank/Black Screen Diagnostics

Released 6/27/2019
LVDS and USB Cable Tester

Released 6/27/2019
Various Vehicles - Exterior Lighting Concern Analysis

Released 6/27/2019
Various Vehicles - Clock Master

Released 6/27/2019
2013-2019 Fusion/MKZ, 2013-2018 C-Max – Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV) – Possible Water Intrusion In Multiple Connectors

Released 6/27/2019
2012-2018 Focus Electric, 2013-2017 C-Max Energi, 2013-2019 Fusion Energi - HV Battery Does Not Charge Using Second Generation 120-Volt Charge Cord (EVSE)

Released 6/27/2019
2012-2019 Various Vehicles - Smartlink Repairs

Released 12/12/2018
HV Battery Charging Process for FHEV Vehicles

Released 12/11/2018
2013-2018 C-Max/Fusion/MKZ - SOBDM-C Modules Connectors Do Not Require Electrical/Dielectric Grease

Released 12/11/2018
2013-2018 C-MAX, Fusion/MKZ Hybrid/Energi - Possible Water Intrusion In Multiple Connectors

Released 12/11/2018
2012-2018 Focus Electric, 2013-2017 C-Max Energi, 2013-2018 Fusion Energi - HV Battery Does Not Charge Using Second Generation 120-Volt Charge Cord (EVSE)

Released 12/11/2018
2013-17 Fusion Energi/C-MAX Energi - Illuminated Malfunction Indicator Lamp (MIL) With Diagnostic Trouble Codes (DTCs) P0C27 And/Or P0C28

Released 5/1/2018
Ambient Air Temperature (AAT) Sensor

Released 4/27/2018
LVDS and USB Cable Tester General Service Bulletin

Released 4/23/2018
2012-2018 Focus/2013-2018 C-MAX/2013-2018 Escape - With ITK Intermittent No Key Detected Message Or Cannot Program Keys - Possible Missing PATS Antenna Ring

Released 4/23/2018
2013-2018 C-MAX Energi/Fusion Energi, 2017-2018 C-MAX/Fusion/MKZ Hybrid - Illuminated Malfunction Indicator Lamp (MIL) With DTC P04B5

Released 4/23/2018
Some 2013-2016 Focus Electric, C-Max, Fusion Hybrid Vehicles -High Voltage Battery Charging System 414-03B Online Workshop Manual has been updated

Released 4/23/2018
Dealer Installed Audio Upgrades

Released 4/23/2018
2013-2017 C-MAX Energi, 2013-2018 Fusion Energi/C-MAX/Fusion Hybrid/MKZ Hybrid - Illuminated Malfunction Indicator Lamp (MIL) And/Or No Start With DTC P0AE5

Released 4/23/2018
2013-2018 Focus/C-MAX/Escape - Key Fob Button Operations And PATS Starting Concerns - Diagnostic Clarifications

Released 4/23/2018
Accessory (Wireless) Keyless Entry Keypad Is Available With Remote Keyless Entry (RKE) Only And The Retrieval Of Master Code.

Released 4/23/2018
2011-2016 Multiple Vehicles – Universal Garage Door Programming Concerns

Released 4/23/2018
2013-2016 Focus/C-Max - Remote Keyless Entry (RKE) Programing Concerns

Released 4/23/2018
2008-2017 Various Ford/Lincoln/Mercury Vehicles - Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported

Released 4/23/2018
2013-2017 Various Vehicles - Ambient Air Temperature Sensor (AAT) Pinpoint Test Update In Workshop Manual (WSM) Section 413-01

Released 4/23/2018
2016-2017 Various Vehicles - SYNC 3 Navigation Map Updates

Released 4/23/2018
2012-2018 Focus Electric, 2013-2017 C-Max Energi, 2013-2018 Fusion Energi - HV Battery Does Not Charge While Connected To Delphi 120 Volt Charge Cord

Released 4/23/2018
2011-2016 Various Vehicles - Ambient Air Temperature Sensor (AAT) Pinpoint Test FA And FB Updated

Released 4/23/2018
2012-2016 Focus Electric, 2013-2016 C-MAX Energi, 2013-2016 Fusion Energi - EV Range Display Variance After Charging

Released 4/23/2018
2012-2017 Multiple Vehicles – With SYNC And 3G Telematics Control Unit (TCU) - Inoperative Remote Commands From MyFord/MyLincoln Mobile Phone Application

Released 4/23/2018
2012-2017 Focus BEV, 2013-2016 Fusion Energi And 2013-2017 CMAX Energi – Inoperative Remote Commands From The My Ford Mobile Phone App

Released 4/23/2018
2013-2015 C-Max PHEV and Fusion PHEV - Battery Energy Control Module (BECM) DTC P0B13

Released 4/23/2018
2010-2015 Multiple Vehicles - Flutter/Turbulance Noise At Highway Speeds With Rear Windows Or Moon/Sun Roof Open

Released 4/23/2018
2013-2014 C-MAX, Focus and 2014 Fiesta, Transit Connect - Several Radio Issues

Released 4/23/2018
2011-2015 Vehicles - Correct Battery Replacement For Intelligent Access Transmitter

Released 4/23/2018
SYNC/MyFord And MyLincoln Touch - Navigation Displays Incorrect - Unable To Locate Vehicle - Built On Or Before 9/30/2014

Released 4/23/2018
2013-2015 C-MAX, MKZ/Fusion Hybrid With 2.0L ATK Or 2.5L engine – DTC P0340 And/Or P0344 - Cam Position Sensor

Released 4/23/2018
2013-2014 Various Vehicles - Instrument Cluster Lens Or Masks Available

Released 4/23/2018
Multiple Vehicle Lines - Radio Can Be Turned On With Ignition Off and Door Open - Audio Extended Play Mode - Normal Operation

Released 4/23/2018
2013-14 C-MAX Energi and Fusion Energi - Fuel Door Sticking Closed

Released 4/23/2018
2009-2015 Vehicles Exhibiting Diagnostic Trouble Code (DTC) P06B8, P068A And/Or P2610 After Powertrain Control Module Reprogramming

Released 4/23/2018
2013-2014 C-Max, 2013-2015 Fusion HEV/PHEV and MKZ HEV, or 2012-2014 Focus BEV - Powertrain Modules Coordinated Flash - Service Tip

Released 4/23/2018
Vehicle Health Report Inoperative with Aftermarket Device Plugged Into Data Link Connector

Released 4/23/2018
2013-2016 Fusion/MKZ, 2013-2015 C-Max, 2015 F-150/MKC - P062C Sets After Module Programming - Cycle Ignition Off For 60 Seconds

Released 4/23/2018
Integrated Diagnostic System (IDS) Session File Upload Request When Replacing A Powertrain Control Module (PCM)

Released 4/23/2018
2014-2015 Escape/2013-2016 C-MAX/2014 Focus And 2015 Focus Vehicles - Built On Or Before 1/26/2015 - Unable To Set Clock

Released 4/23/2018
New Wiring Repair Job Aid is available on PTS under the Service Tips tab

Released 4/23/2018
2013-2016 C-Max And 2012-2016 Focus - Compact Disc (CD) Player Failure To Insert/Eject

Released 4/23/2018
2012-2016 Focus And 2013-2016 Escape/C-Max - Normal Operation Trip Odometer/Trip Clock

Released 4/17/2018
Ambient Air Temperature (AAT) Sensor

Released 10/11/2017
Multiple Vehicles - Touch Screen Warranty GSB

Released 9/27/2017
2009 and Newer Hybrid Electric Vehicles - High Voltage (HV) Battery Charger Rental and Charging Process

Released 9/25/2017
Hybrid and Electric Vehicle Battery Recycling Information General Service Bulletin (GSB)

Released 8/8/2017
Charge Cord Warrantable Vs. Non-Warrantable General Service Bulletin (GSB)

Released 7/19/2017
Ford and Lincoln Energi and Hybrid Vehicles - Fuel Door Opening Operation General Service Bulletin (GSB)

Released 6/26/2017
Multiple Vehicles - Wiring Repair / Harness Replacement - Best Practices for Warranty Claiming

Released 6/19/2017
Permanent DTC Overview

Released 2/16/2017
2013-2016 C-MAX Plug-In Hybrid Electric Vehicle Energi - Intermittent Stall/No Crank - Illuminated MIL With BECM DTCs U3012, P0B37 And/Or SOBDM-C With P0A0A

Released 11/30/2016
2013-2014 C-MAX Energi - Discharged 12 Volt Battery

Released 9/30/2016
Multiple Vehicles - SYNC Software Programming v1.1

Released 7/26/2016
Multiple Vehicles - Historical Powertrain Diagnostic Trouble Codes (DTC) General Service Bulletin (GSB)

Released 4/27/2016
Multiple Vehicles - No PCM/Network Communication

Released 2/5/2016
Multiple Vehicles- Bumper Warrantable / Non-Warrantable General Service Bulletin (GSB)

Released 1/28/2016
Multiple Vehicles - Driver On Coil Ignition Test - 3 Wire Coils - General Service Bulletin (GSB)

Released 1/15/2016
Multiple Vehicles - Electric Power Assist System (EPAS) Pull Drift Compensation General Service Bulletin (GSB)

Released 12/17/2015
Multiple Vehicles - How To Upload An IDS Session File - General Service Bulletin (GSB)

Released 12/14/2015
Multiple Vehicles - PCM Ignition Coil Driver Test - 2 Wire Coil - General Service Bulletin (GSB)

Released 12/10/2015
Various 2013 and newer vehicles - Supplemental Restraints System (SRS) Air Bag Squib Connector GSB

Released 11/24/2015
Multiple Vehicles - PSCM Wiring Harness Inspection Checklist General Service Bulletin (GSB)

Released 10/14/2015
Multple Vehicles - Wiring Repair General Service Bulletin (GSB)

Released 10/9/2015
CUSTOMER SATISFACTION PROGRAM - Certain 2013 and 2014 Model Year C-MAX Hybrid Electric Vehicles HEV- 12 Volt Battery Test and Module Software Update

Released 9/11/2015
2013 And Newer Vehicles - Gasoline Engine - Adaptive Fuel Viewer GSB

Released 5/29/2015
ENERGI - DISCHARGED 12 VOLT BATTERY

Released 5/15/2015
CUSTOMER SATISFACTION PROGRAM - Certain 2013 C-MAX Hybrid Vehicles with 4" Multifunction Display - Check Battery and Reprogram the Front Control/Display Interface Module (FCDIM)__THIS FIELD SERVICE ACTION EXPIRED ON DECEMBER 31, 2014.

Released 5/15/2015
CUSTOMER SATISFACTION PROGRAM - Certain 2013 Model Year C-MAX Hybrid and C-MAX Energi Vehicles Equipped with Hands-Free Liftgate - Rear Gate Trunk Module Reprogram__THIS FIELD SERVICE ACTION EXPIRED ON JUNE 01, 2014.

Released 5/15/2015
SAFETY RECALL - Certain 2013-2014 Model Year C-MAX, Escape, Fusion, and MKZ Vehicles - Restraints Control Module Replacement

Released 5/15/2015
SAFETY RECALL - Certain 2013-2014 Model Year C-MAX and Escape Vehicles - Reprogram Restraints Control Module

Released 9/15/2014
2013-2014 C-MAX Hybrid Or Energi - Discharged 12V Battery Or Service Advance Trac Cluster Message After Four Wheel Flat Towing Behind RV - Built On Or Before 7/22/2014

Released 8/26/2014
2013-2014 C-MAX Hybrid and Energi – Discharged 12 Volt Battery

Released 8/15/2014
2013-2014 CMAX Powertrain Droning Type Noise - Active Noise Cancellation (ANC)

Released 4/22/2014
2012-2014 Focus, 2013-2014 C-Max and Escape - Intelligent Access Smart Unlock Inoperative - Built On Or Before 11/27/2013

Released 12/24/2013
C-Max/Fusion/MKZ Hybrid - Red Triangle Lamp and Possible No-Start - P0ADC, P0AE0 And/Or P0AE7

Released 12/24/2013
C-Max/Fusion/MKZ Hybrid - Red Triangle Lamp and Possible No-Start - P0ADC, P0AE0 And/Or P0AE7

Released 12/17/2013
C-MAX/Fusion Energi - Service Engine Soon Lamp And DTC P2183

Released 12/13/2013
2013 C-Max, 2013-2014 Escape/Focus - Intelligent Access Smart Unlock Inoperative

Released 10/6/2013
MyFord Touch/MyLincoln Touch - Various Functionality Concerns - Built On Or Befo re 8/15/2013

Released 9/22/2013
SYNC - Various Functionality Concerns

Released 9/13/2013
2013 C-Max/Fusion Energi - Lack Of 120v/240v Charging And DTCs P0D08 And/Or P0D0 F

Released 8/11/2013
2013 Escape/C-Max Intermittent Inoperable Front Controls Interface Module (FCIM) Buttons With MyFord Touch Less Sony Branded FCIM

Released 7/11/2013
2013 C-MAX Energi and Fusion Energi – High Voltage Battery Charging Message -Is Vehicle Plugged-In? - DTC U019B And/Or P0CF7 - Built On Or Before 4/15/2013

Released 7/10/2013
2013 C-MAX - 12-Volt Battery Discharged - Will Not Hold Charge - Radio With 4.2- Inch Display Only - Built On Or Before 6/21/2013

Released 6/28/2013
2013 Escape 1.6L GTDI/2.0L GTDI / 2013 Focus 2.0L GDI / 2013 C-MAX 2.0L ATK HEV - With DTCS P025A/U0109/P0103/P1A0C - Built On Or Before 4/1/2013

Released 6/23/2013
2013 C-MAX/Fusion/MKZ - Hybrid And Energi – Cold Weather Charging Improvements

Released 5/6/2013
2013 C-MAX Hands Free Liftgate Feature Inoperative

Released 5/1/2013
2013 C-Max, Fusion, MKZ - Hybrid And Energi - 12Volt Battery Unable to Hold Char ge - Charging Improvements

Released 4/22/2013
2013 C-MAX Hybrid/Energi - Wrench Lamp With DTC P061A/U1011/P060C - Reduction In Vehicle Power

Released 2/5/2013
2013 Escape 1.6L GTDI/2.0L GTDI / 2013 Focus 2.0L GDI / C-MAX - With DTCS P025A/ U0109/P0103/P1A0C

Released 12/6/2012
2013 CMAX Hybrid / Energi Liftgate Does Not Power Close Or The Liftgate Ajar Lig ht Is On

Released 4/23/2018
2012-2017 Focus BEV, 2013-2016 Fusion Energi And 2013-2017 CMAX Energi – Inoperative Remote Commands From The My Ford Mobile Phone App

Released 4/23/2018
2009-2015 Vehicles Exhibiting Diagnostic Trouble Code (DTC) P06B8, P068A And/Or P2610 After Powertrain Control Module Reprogramming

Released 4/23/2018
Vehicle Health Report Inoperative with Aftermarket Device Plugged Into Data Link Connector

Released 4/23/2018
Integrated Diagnostic System (IDS) Session File Upload Request When Replacing A Powertrain Control Module (PCM)

Released 6/19/2017
Permanent DTC Overview

Released 10/9/2015
CUSTOMER SATISFACTION PROGRAM - Certain 2013 and 2014 Model Year C-MAX Hybrid Electric Vehicles HEV- 12 Volt Battery Test and Module Software Update

Released 10/9/2015
EMISSIONS RECALL - Certain 2013 Model Year C-Max Hybrid and Energi, Fusion Hybrid and Energi, and MKZ Hybrid Vehicles - Powertrain Control Module Reprogramming

Released 5/15/2015
CUSTOMER SATISFACTION PROGRAM - Certain 2013 Model Year C-MAX, Fusion, and MKZ Hybrid Vehicles Fuel Economy Improvement - Powertrain Control Module Calibration__THIS FIELD SERVICE ACTION EXPIRED ON AUGUST 31, 2014.

Released 5/15/2015
EMISSIONS RECALL - Certain 2013 Model Year C-MAX Hybrid and Energi and 2013 through 2014 Model Year Fusion Hybrid and Energi and MKZ Hybrid Vehicles - Powertrain Control Module Reprogramming

Released 10/10/2014
HYBRID/ENERGI - MALFUNCTION INDICATOR LIGHT (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) P0456, P0457, P04EE AND/OR P04EF

Released 10/6/2014
WRENCH OR SERVICE ENGINE SOON LAMP AND CONTINUOUS MEMORY DIAGNOSTIC TROUBLE CODES (CMDTCS) P1A18, P1A19, P0AEE, P0BCD - BUILT ON OR BEFORE 3/27/2014

Released 1/28/2014
2013 Hybrid/Energi - Check Engine And/Or Wrench Lamp And Various DTCs

Released 12/17/2013
C-MAX/Fusion Energi - Service Engine Soon Lamp And DTC P2183

Released 3/12/2013
Flashing Malfunction Indicator Lamp (MIL) - Under Hard Acceleration - Diagnostic Trouble Codes (DTCs) P0301, P0302, P0303, P0304 or P0316

Released 3/11/2013
Global Position Satellite Module - Traffic Directions And Navigation - Unable To Locate Vehicle - Built On Or Before 01/15/2013

Released 4/23/2018
2013-14 C-MAX Energi and Fusion Energi - Fuel Door Sticking Closed

Released 5/15/2015
CUSTOMER SATISFACTION PROGRAM - Certain 2013 C-MAX Hybrid Vehicles - Fuel Economy Customer Satisfaction__THIS FIELD SERVICE ACTION EXPIRED ON MARCH 31, 2014.

Released 5/15/2015
CUSTOMER SATISFACTION PROGRAM - Certain Unsold 2013 Model Year C-MAX Hybrid Vehicles - Monroney Label Update

Released 5/15/2015
SPECIAL FIELD ACTION - Certain 2013 and 2014 C-MAX Hybrid, C-MAX Energi, Fusion Hybrid, Fusion Energi, MKZ Hybrid, and 2014 Fiesta Vehicles - Monroney Label Replacement

Released 5/15/2015
Emissions Recall - Certain 2013 Model Year C-MAX PHEV Vehicles - Fuel Filler Assembly Inspection and Replacement

Released 5/15/2015
CUSTOMER SATISFACTION PROGRAM - Certain 2013 and 2014 C-MAX Hybrid, C-MAX Energi, Fusion Hybrid, Fusion Energi, MKZ Hybrid, and 2014 Fiesta Vehicles - Fuel Economy Customer Satisfaction

Released 4/10/2014
DTC P06B8 and/or DTCs Present In PCM Continuous Memory Following Repair Or Engine Run-On

Released 1/10/2014
2013-2014 Escape, 2013 C-Max - Intermittent Lack Of A/C - After Extended Driving And Hot Humid Conditions - Evaporator Core Icing

Released 12/12/2018
2013-2016 Fusion/MKZ/C-Max - HF35 Transmission - Thumping/Rubbing Or Grinding Noise - Built On Or Before 15-Aug-2015

Released 12/11/2018
2001-2019 Various Vehicles - 2.0L, 2.3L, And 2.5L 4-Cylinder Engine - Rear Main Seal Kit Tool Usage

Released 12/11/2018
2013-17 Fusion Energi/C-MAX Energi - Illuminated Malfunction Indicator Lamp (MIL) With Diagnostic Trouble Codes (DTCs) P0C27 And/Or P0C28

Released 12/11/2018
Multiple Vehicle Lines - Revised Engine Oil Leak Diagnostic Procedure Using New White Fluorescent Dye

Released 6/7/2018
Various Vehicles - Engine Failure Analysis General Service Bulletin (GSB)

Released 4/23/2018
2013-2017 Fusion/MKZ/C-Max Hybrid and Energi - 2.56/2.57 Gear Ratio Clarification

Released 4/23/2018
2012-2013 Focus/2013 Escape/C-MAX - Body Control Module (BCM) Replacements - Wrong Part in the Box

Released 4/23/2018
2013-2015 C-MAX, MKZ/Fusion Hybrid With 2.0L ATK Or 2.5L engine – DTC P0340 And/Or P0344 - Cam Position Sensor

Released 4/4/2018
Transmission Control Module (TCM) or SOBDM-C Servicing Procedure

Released 8/7/2017
Engine Oil Maintenance Inspection

Released 7/19/2017
Ford and Lincoln Energi and Hybrid Vehicles - Fuel Door Opening Operation General Service Bulletin (GSB)

Released 4/20/2017
2013-2016 Fusion MKZ and 2013-2016 C-Max - HF35 Transmission - Thumping/Rubbing Or Grinding Noise - Built On Or Before 15-Aug 2015

Released 2/16/2017
2013-2016 C-MAX Plug-In Hybrid Electric Vehicle Energi - Intermittent Stall/No Crank - Illuminated MIL With BECM DTCs U3012, P0B37 And/Or SOBDM-C With P0A0A

Released 4/8/2016
Multiple Vehicles - Automatic Transmission Main Control Inspection - General Service Bulletin (GSB)

Released 12/15/2015
Multiple Vehicles - Transmission Cooler Flush General Service Bulletin (GSB)

Released 12/8/2015
Multiple Vehicles - Engine Failure Analysis General Service Bulletin (GSB)

Released 11/9/2015
2013-2014 Hybrid - HF35 Transmission Fluid Leak At Damper Housing To Transmission Case Joint - RTV Sealant Failure - Built On Or Before 12/1/2013

Released 10/9/2015
CUSTOMER SATISFACTION PROGRAM - Certain 2013 and 2014 Model Year C-MAX Hybrid Electric Vehicles HEV- 12 Volt Battery Test and Module Software Update

Released 10/9/2015
EMISSIONS RECALL - Certain 2013 Model Year C-Max Hybrid and Energi, Fusion Hybrid and Energi, and MKZ Hybrid Vehicles - Powertrain Control Module Reprogramming

Released 9/24/2014
2013-2014 C-MAX Hybrid/Fusion Hybrid - HF35 Transmission - Thumping/Rubbing Or Grinding Noise

Released 4/24/2014
2013-2014 Hybrid - HF35 Transmission Fluid Leak At Damper Housing To Transmission Case Joint - RTV Sealant Failure - Built On Or Before 12/1/2013

Released 4/10/2014
DTC P06B8 and/or DTCs Present In PCM Continuous Memory Following Repair Or Engine Run-On

Released 4/8/2014
C-MAX Hybrid/Energi - Wrench Or Service Engine Soon Lamp And Continuous Memory Diagnostic Trouble Codes (CMDTCs) P1A18, P1A19, P0AEE, P0BCD

Released 2/14/2014
HF35 TRANSMISSION - THUMPING/RUBBING OR GRINDING NOISE

Released 1/30/2014
C-MAX/Fusion Hybrids In Taxi Service - HF35 Transmission Bearing Noise

Released 6/22/2013
2013 Hybrid/Energi - Check Engine And/Or Wrench Lamp And Various DTCs

Released 5/15/2015
COMPLIANCE RECALL - Certain 2012 and 2013 Model Year Focus Electric Vehicles and 2013 Model Year C-MAX Vehicles Equipped with Intelligent Access Push Button Start System - Reconfigure Instrument Panel Cluster (IPC) Module

Released 5/15/2015
EMISSIONS RECALL - Certain 2013 Model Year C-MAX Hybrid and Energi and 2013 through 2014 Model Year Fusion Hybrid and Energi and MKZ Hybrid Vehicles - Powertrain Control Module Reprogramming

Released 5/15/2015
SAFETY RECALL - Certain 2013-2014 Model Year C-MAX, Escape, Fusion, and MKZ Vehicles - Restraints Control Module Replacement

Released 5/15/2015
SAFETY RECALL - Certain 2013-2014 Model Year C-MAX and Escape Vehicles - Reprogram Restraints Control Module

Released 5/15/2015
COMPLIANCE RECALL - Front Seat Back Frame Replacement

Released 5/15/2015
Safety Recall - Certain 2013 Model Year C-MAX, Escape, and Focus Vehicles - Left Rear Door Latch Inspection and Repair

Released 5/15/2015
Emissions Recall - Certain 2013 Model Year C-MAX PHEV Vehicles - Fuel Filler Assembly Inspection and Replacement

Released 6/27/2019
Tire Pressure Monitoring Systems (TPMS) Identification

Released 12/12/2018
Various Vehicles - Wheel Concern Analysis General Service Bulletin

Released 4/23/2018
2012-2016 Focus/2013-2016 Escape/2015-2016 MKC - Crunching Or Creaking - Noise From Front Of Vehicle - Low Speed Turns And Bumps - Built On Or Before 9/9/2015

Released 4/25/2016
2012-2013 Focus And 2013 Escape - Crunching Or Creaking Type Noise From Front Of Vehicle - Low Speed Turns And Bumps

Released 3/23/2016
Multiple Vehicles- Glass Panel Build Date Decoder General Service Bulletin (GSB)

Released 12/9/2015
Multiple Vehicles - Tire Pressure Monitor System (TPMS) General Service Bulletin (GSB)

Released 11/5/2015
Multiple Vehicles - Wheel Concern Analysis General Service Bulletin (GSB)

Released 12/9/2013
2012-2014 Focus - 2013-2014 Escape/C-MAX - Clunk/Rattle Noise From Front End Du ring Parking Maneuvers And/Or Over Rough Surfaces At Low Speeds Between 8-32 Km/ h (5-20 MPH)

Released 9/9/2013
2012-2014 Focus - 2013-2014 Escape/C-MAX - Clunk/Rattle Noise From Front End Du ring Parking Maneuvers And/Or Over Rough Surfaces At Low Speeds Between 8-32 Km/ h (5-20 MPH)

Released 5/8/2018
Glass Concern Analysis and Build Date Decoder

Released 4/27/2018
LVDS and USB Cable Tester General Service Bulletin