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Technical Service Bulletins

Released 7/27/2020
Needle Bearings Found In The Oil Pan During An Oil Change

Released 7/15/2020
TCC Shudder Surge Fishbite Chuggle

TSB Description

Released 7/13/2020
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

Released 6/1/2020
Cooling System Contaminated With Engine Oil

Released 5/27/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 5/5/2020
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

Released 2/28/2020
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules

Released 10/22/2019
Fuse Removal Not Required for Dinghy Towing

Released 10/9/2019
Information on Engine Oil Consumption Guidelines

Released 10/7/2019
TCC Shudder Surge Fishbite Chuggle

Released 9/5/2019
Concerns or Questions Regarding Installation of Dealer Installed Accessories

Released 7/10/2019
Concerns Or Questions Regarding Installation Of Dealer Installed Accessories

Released 9/30/2020
Warranty Administration - Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only)

Released 9/29/2020
Drone, Hum, or Pulsing Type Noise While Driving at Times

TSB Description

Released 9/21/2020
Radio Software Version U150 Update

Released 9/2/2020
Creak, Pop and/or Snap Type Noise Heard Coming from Passenger Side B-Pillar Area

Released 8/17/2020
Engineering Information - Request for Pictures On Water Leak Issues at Sunroof Window - Rear

Released 8/3/2020
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (DCM) (US Dealers Only).

Released 7/23/2020
LIN Bus Diagnostic Information

Released 7/23/2020
Plastic to Metal Squeak/Creak Noise Heard Coming from the Driver or Passenger Side B-Pillar Area

Released 7/10/2020
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 7/10/2020
Warranty Administration - Transportation Claim Submission Requirements

Released 6/24/2020
Warranty Administration - Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only)

Released 5/27/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 5/20/2020
IPC Odometer Programming Method Quick Reference Guide

Released 5/19/2020
Customer Satisfaction Program - Second Row Middle Seat Belt Buckle

Released 5/7/2020
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 5/6/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 4/14/2020
Underbody Component Corrosion

Released 4/3/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/20/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/19/2020
Instrument Cluster Driver Information Center Defaults to Settings or Units Page at Start

Released 3/18/2020
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 2/27/2020
Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only)

Released 2/6/2020
Customer Satisfaction Program - Passenger Front Seat Cushion Fastener Not Torqued Properly – 1 Involved VIN in USA Only

Released 1/21/2020
Warranty Administration - Repurchase Vehicle Dealer Processing Fee Labor Operation and Submission Guidelines (U.S. ONLY)

Released 1/7/2020
Horn Sounds Muffled, Distorted and/or Only High Note Horn Sounding

Released 12/13/2019
Accessory Rear Seat Infotainment (RSI) Shuts Off, Coinciding with Closing of Door or Liftgate

Released 12/12/2019
Service Programming System (SPS) Errors (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961)

Released 11/25/2019
Use of Dealer Case Management (DCM) and Technician Preparedness for Contacting U.S. Technical Assistance (TAC)

Released 10/16/2019
Information for Dealers on How to Submit a Product Information Report (PIR) (Canada Only)

Released 9/24/2019
Safety Recall - Engine Compartment Frame Crack

Released 9/9/2019
Safety Recall - Engine Compartment Frame Crack

Released 9/6/2019
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (US Dealers Only).

Released 9/5/2019
Creak/Pop Noise From Front Over Bumps

Released 8/29/2019
Customer Satisfaction Program - Water Leak Due to Incorrect Sealer Path

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 6/26/2019
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 6/1/2020
Cooling System Contaminated With Engine Oil

Released 4/17/2020
Cooling System Contaminated With Engine Oil

TSB Description

Released 7/9/2019
Cooling System Contaminated With Engine Oil

Released 10/9/2020
Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers

Released 8/17/2020
Engineering Information - Request for Pictures On Water Leak Issues at Sunroof Window - Rear

TSB Description

Released 7/24/2020
Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPM

Released 7/8/2020
Engineering Information - SD Card Error Code and Message Displayed on Radio Screen and/or Instrument Cluster - Navigation System Malfunction

Released 6/26/2020
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 6/25/2020
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 6/2/2020
Diagnostic Tips - Intermittent Parasitic Battery Draw Below 40 Degrees F / Dead Battery / Slow Crank

Released 5/21/2020
Misfire Template

Released 5/20/2020
IPC Odometer Programming Method Quick Reference Guide

Released 5/4/2020
TAC Part Restriction for US Dealers - Navigation Radio, Radio, Radio Display, Radio Control/Integrated Center Stack, Instrument Cluster, and Head-Up Display

Released 4/9/2020
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 3/27/2020
DTC P0747 Setting At Engine Start-Up When The Transmission Is In Park

Released 3/19/2020
Instrument Cluster Driver Information Center Defaults to Settings or Units Page at Start

Released 1/23/2020
TAC Part Restriction for US Dealers - Navigation Radio, Radio, Radio Display, Radio Control/Integrated Center Stack, Instrument Cluster, and Head-Up Display

Released 12/10/2019
Customer Satisfaction Program - Forward Collision Alert Display Not Working

Released 11/26/2019
Key Code Security Rules and Information on GM KeyCode Look-Up Application (U.S. Only)

Released 11/5/2019
J-35616-64B Or EL-35616-58 Terminal Test Probe Information/Repair

Released 10/22/2019
Fuse Removal Not Required for Dinghy Towing

Released 9/25/2019
Do Not Swap Modules in Vehicles with Global Electrical Systems

Released 9/5/2019
Adaptive Cruise Control Inoperative and Lane Keep Assist System Unavailable

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 7/30/2019
LIN Bus Diagnostic Information

Released 6/4/2019
Second or Third Row Seat Center Reading and Courtesy Lamp Stays On

Released 7/28/2020
Diagnostic Tips For Direct Injected Engines Hard Start Cold

Released 7/2/2020
Fluid In Spark Plug Tubes

TSB Description

Released 6/26/2020
Information Assistance for HFV6 Re-Manufactured Engine Drivability Diagnosis Immediately Following Installation

Released 5/28/2020
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 5/21/2020
Misfire Template

Released 5/8/2020
EPA Summer Grade Gasoline Waiver Allows Use of Winter Grade Surplus Potential Drivability Concerns P0300 P0171 P0174 P228C Fuel Smell Odor Longer Extended Cranking Time Hesitation Engine Stalls

Released 5/5/2020
Information on Fuel Injector Replacement Guidelines During Service, Malfunction Indicator Lamp (MIL) Illuminated - DTCs P0300-P0308, P050D, P0171, P0172, P0174, P0175, P2099, P219A, and/or P219B Set

Released 4/24/2020
Flutter or Buzz Noise From the Rear of the Vehicle, Front Wheel Drive Only

Released 4/3/2020
Flutter or Buzz Noise From the Rear of the Vehicle, Front Wheel Drive Only

Released 1/14/2020
Diagnostic Tip: Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0299 P2227

Released 12/19/2019
Flutter or Buzz Noise From the Rear of the Vehicle, Front Wheel Drive Only

Released 10/22/2019
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

Released 6/26/2019
TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands

Released 10/9/2020
Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers

Released 7/27/2020
AC Blows Warm or Poor Performance

TSB Description

Released 9/19/2019
A/C Inoperative, Blows Warm or Poor Performance Due to Low Refrigerant Charge, Refrigerant Leak

Released 10/9/2020
Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers

Released 10/8/2020
Misfire Template

TSB Description

Released 9/25/2020
9T65 Automatic Transmission Replacement Pilot Program (U.S. Only)

Released 7/28/2020
Diagnostic Tips For Direct Injected Engines Hard Start Cold

Released 7/27/2020
Needle Bearings Found In The Oil Pan During An Oil Change

Released 7/23/2020
Engineering Information - Torque Converter Clutch (TCC) Shudder Occurring On Light Throttle Acceleration 2-6 Gears

Released 7/15/2020
TCC Shudder Surge Fishbite Chuggle

Released 7/2/2020
Fluid In Spark Plug Tubes

Released 6/26/2020
Information Assistance for HFV6 Re-Manufactured Engine Drivability Diagnosis Immediately Following Installation

Released 6/23/2020
Warranty Administration - Engine and Transmission Assembly Replacement (U.S. Only)

Released 6/22/2020
Only 11 Digit PUN (Part Unique Number) Found On Service Solenoid Body Assembly GF9 9T45/50/60/65

Released 6/9/2020
Information Assistance for HFV6 Re-Manufactured Engine Drivability Diagnosis Immediately Following Installation

Released 6/1/2020
Service Engine Soon Lamp Illuminated and/or Service Power Brake Assist Message Displayed, with DTCs P0557 or P0558 Stored

Released 6/1/2020
Cooling System Contaminated With Engine Oil

Released 5/28/2020
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 5/27/2020
Engineering Information - Torque Converter Clutch (TCC) Shudder Occurring On Light Throttle Acceleration 2-6 Gears

Released 5/21/2020
Misfire Template

Released 5/5/2020
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

Released 4/8/2020
Malfunction Indicator Lamp (MIL) Illuminated - DTCs P0018, P0019 and/or P0300 Set

Released 3/30/2020
DTC P0747 Setting At Engine Start-Up When The Transmission Is In Park

Released 3/27/2020
Only 11 Digit PUN (Part Unique Number) Found On Service Solenoid Body Assembly GF9 9T45/50/60/65

Released 3/9/2020
Information on Malfunction Indicator Lamp (MIL) Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set

Released 2/28/2020
Only 11 Digit PUN (Part Unique Number) Found On Service Solenoid Body Assembly GF9 9T45/50/60/65

Released 1/23/2020
Only 11 Digit PUN (Part Unique Number) Found On Service Solenoid Body Assembly GF9 9T45/50/60/65

Released 1/8/2020
DTC P0747 Setting At Engine Start-Up When The Transmission Is In Park

Released 11/22/2019
GM TAC Support On Vehicle Automatic Transmission Concerns That Can Be Duplicated

Released 11/18/2019
Diagnostic Tips for Knocking, Rattle, Squeak and/or Squeal Type Noise from Engine - Engine Replacement Recommendations for HFV6 Gen 1 and Gen 2

Released 10/29/2019
Information on Driveline Clunk Noise

Released 10/9/2019
Information on Engine Oil Consumption Guidelines

Released 10/7/2019
TCC Shudder Surge Fishbite Chuggle

Released 9/24/2019
Safety Recall - Engine Compartment Frame Crack

Released 8/21/2019
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 8/15/2019
Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold

Released 8/13/2019
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 8/12/2019
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 7/9/2019
Cooling System Contaminated With Engine Oil

Released 6/26/2019
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 6/25/2019
Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts

Released 9/11/2020
Safety Recall - Reduced (LH) Roof Rail Air Bag Performance

Released 9/11/2020
Safety Recall - Reduced (RH) Roof Rail Air Bag Performance

TSB Description

Released 8/19/2020
Safety Recall - Reduced (LH) Roof Rail Air Bag Performance

Released 8/19/2020
Safety Recall - Reduced (RH) Roof Rail Air Bag Performance

Released 7/31/2020
Safety Recall - Reduced (LH) Roof Rail Air Bag Performance

Released 10/9/2020
Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers

Released 8/14/2020
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

TSB Description

Released 4/29/2020
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 3/26/2020
Squeak/Creak Noise from Rear Suspension

Released 2/26/2020
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 10/8/2019
Adaptive Cruise Control Inoperative and Lane Keep Assist System Unavailable

Released 10/5/2020
Exhaust leak, Lean Codes, Rattle Noise, or Catalytic Converter Failures

Released 9/21/2020
Radio Software Version U150 Update

TSB Description

Released 9/2/2020
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 7/13/2020
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

Released 6/18/2020
Phone Contacts Not Loading, Sirius XM Displays XM Loading or Acquiring Signal Message, FM Browse Inoperative, Android Auto May Not Auto Connect Bluetooth, Radio and Display Inop After Remote Start

Released 4/9/2020
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 11/26/2019
Key Code Security Rules and Information on GM KeyCode Look-Up Application (U.S. Only)

Released 11/5/2019
J-35616-64B Or EL-35616-58 Terminal Test Probe Information/Repair

Released 10/10/2019
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/9/2019
Key Code Security Rules and Information on GM KeyCode Look-Up Application (U.S. Only)

Released 9/17/2019
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

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