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Technical Service Bulletins

Released 7/27/2020
Needle Bearings Found In The Oil Pan During An Oil Change

Released 7/13/2020
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

TSB Description

Released 5/27/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 5/5/2020
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

Released 2/28/2020
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules

Released 10/14/2019
Diagnostic Tip: Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0299 P2227

Released 10/9/2019
Information on Engine Oil Consumption Guidelines

Released 9/5/2019
Concerns or Questions Regarding Installation of Dealer Installed Accessories

Released 7/10/2019
Concerns Or Questions Regarding Installation Of Dealer Installed Accessories

Released 2/19/2019
Diagnostic Tip: Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0299 P2227

Released 1/11/2019
Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0299 P2227

Released 12/6/2018
Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0171 P0172 P0299 P2227

Released 7/25/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 3/16/2018
Eliminating Unwanted Odors in Vehicles

Released 9/30/2020
Warranty Administration - Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only)

Released 8/3/2020
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (DCM) (US Dealers Only).

TSB Description

Released 7/23/2020
LIN Bus Diagnostic Information

Released 7/10/2020
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 7/10/2020
Warranty Administration - Transportation Claim Submission Requirements

Released 6/24/2020
Warranty Administration - Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only)

Released 5/27/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 5/20/2020
IPC Odometer Programming Method Quick Reference Guide

Released 5/7/2020
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 5/6/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 4/14/2020
Underbody Component Corrosion

Released 4/3/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/20/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/18/2020
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 2/27/2020
Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only)

Released 1/21/2020
Warranty Administration - Repurchase Vehicle Dealer Processing Fee Labor Operation and Submission Guidelines (U.S. ONLY)

Released 12/12/2019
Service Programming System (SPS) Errors (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961)

Released 11/25/2019
Use of Dealer Case Management (DCM) and Technician Preparedness for Contacting U.S. Technical Assistance (TAC)

Released 10/16/2019
Information for Dealers on How to Submit a Product Information Report (PIR) (Canada Only)

Released 9/6/2019
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (US Dealers Only).

Released 9/5/2019
Creak/Pop Noise From Front Over Bumps

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 6/26/2019
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 6/13/2019
Do Not Swap Modules in Vehicles with Global Electrical Systems

Released 5/2/2019
Use of Dealer Case Management (DCM) and Technician Preparedness for Contacting U.S. Technical Assistance (TAC)

Released 4/23/2019
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 4/2/2019
Do Not Swap Modules in Vehicles with Global Electrical Systems

Released 4/1/2019
Information on Proper Use of Floor Mats

Released 3/28/2019
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 3/26/2019
Warranty Administration - Updated - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 3/25/2019
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/25/2019
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/22/2019
Information on Proper Use of Floor Mats

Released 3/22/2019
Engineering Information (EI) Process

Released 3/18/2019
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 3/14/2019
Properly Maintaining Vehicles in Dealer Inventory

Released 3/13/2019
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only).

Released 3/13/2019
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (US Dealers Only)

Released 3/11/2019
Transport Mode On Message Displayed in DIC and/or Battery Light is Flashing

Released 3/8/2019
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 3/6/2019
Verifying Odometer Accuracy

Released 2/26/2019
Requesting a New Key Code for Customer with Lost or Stolen Keys

Released 2/8/2019
Transport Mode On Message Displayed in DIC and/or Battery Light is Flashing

Released 2/8/2019
Warranty Administration – Labor Operation 0600014 – Suspected Tampering or Vehicle Modifications

Released 2/5/2019
Properly Maintaining Vehicles in Dealer Inventory

Released 1/31/2019
Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS)

Released 1/31/2019
Use of Dealer Case Management (DCM) and Technician Preparedness for Contacting U.S. Technical Assistance (TAC)

Released 1/18/2019
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 1/14/2019
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 1/8/2019
Warranty Administration - Transportation Claim Submission Requirements

Released 1/2/2019
Photographing Various Vehicle Concerns and Submitting Them to the GM Technical Assistance Center (TAC)

Released 12/21/2018
Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers

Released 12/17/2018
Diagnostic Tip: EL-51578 MOST Bus Diagnostic Tool Kit

Released 12/17/2018
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 12/13/2018
Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC)

Released 12/5/2018
Warranty Administration - Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 12/5/2018
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 11/30/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 11/27/2018
Information for Dealers/Service Advisors on When and How to Submit a Pre-Repair Authorization (PRA) (U.S. Dealers Only)

Released 11/20/2018
Diagnostic Tips: XM Audio Traffic And Travel Link Availability And Operation

Released 11/20/2018
Requirements For OnStar Over The Air Programming And Updates

Released 11/20/2018
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 11/5/2018
Working with GM on a Product Assistance Claim (PAC)

Released 11/2/2018
Warranty Administration - Guidelines for Multiple Repairs with Independent Causes (GM Canada Dealers only)

Released 10/30/2018
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 10/26/2018
Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts

Released 10/23/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/19/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/17/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/15/2018
SES Light, Misfire, DTC P0300, And/or A Chirp, Squeak, Squeal, Or Tick Noise - Potential

Released 10/10/2018
AC Blows Warm or Poor Performance

Released 10/5/2018
Information on Summer Tire Performance and Tire Cold Weather Cracking

Released 10/3/2018
Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold

Released 10/3/2018
Diagnostic Tip: Fuel Injected Gasoline Engines Possible No Start Extended Crank or Fuel Pressure Related DTCs

Released 10/3/2018
IPC Odometer Programming Method Quick Reference Guide

Released 9/11/2018
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 9/5/2018
Information on A/C Odors During Start Up in Hot Humid Climates

Released 8/28/2018
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 8/24/2018
IPC Odometer Programming Method Quick Reference Guide

Released 8/24/2018
Variable Diagnostic Time Allowances (U.S. Only)

Released 8/22/2018
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 8/22/2018
Rear and Side Tempered Glass Spots (Quench Marks)

Released 8/22/2018
Audio Volume Stuck High or Low with No DTCs

Released 8/22/2018
Hem Flange Rust Repair

Released 8/22/2018
Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center

Released 8/22/2018
Information on Service Manuals Availability on USB

Released 8/22/2018
Information on Paint Stain Under Protective Shipping Film

Released 8/8/2018
Alleged Cylinders Out Of Round

Released 7/25/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 7/24/2018
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 7/24/2018
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 7/23/2018
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 7/6/2018
Diagnostic Aid: Part Identification For Next Generation Infotainment Components And Correct Labor Codes

Released 7/3/2018
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 6/22/2018
Dealer Responsibility for Cargo Carrying Capacity Labeling

Released 6/21/2018
Information on New Refrigerant (R1234yf) for A/C Service

Released 6/20/2018
AC Blows Warm or Poor Performance

Released 6/1/2018
Transport Mode On Message Displayed in DIC and/or Battery Light is Flashing

Released 5/30/2018
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 5/25/2018
Information on New Refrigerant (R1234yf) for A/C Service

Released 5/23/2018
Diagnostic Tip: Apple Device Connectivity Issues due to USB Cord Concern

Released 5/15/2018
Information on New Refrigerant (R-1234yf) for A/C Service

Released 5/14/2018
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/10/2018
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 5/4/2018
Warranty Administration - Proper Labor Operation Selection and Causal Part Identification for Warranty Transactions

Released 4/26/2018
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 4/20/2018
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation 5430130 Fuse Replacement

Released 4/19/2018
Information on Engine Oil Life Monitor Operation Calculation

Released 4/9/2018
Information on Water or Ethylene Glycol in Transmission Fluid

Released 4/6/2018
Underbody Component Corrosion

Released 3/27/2018
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 3/26/2018
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 3/16/2018
Eliminating Unwanted Odors in Vehicles

Released 3/9/2018
Customer Satisfaction Program - Vehicle Communication Interface Module (VCIM) Programming Not Completed

Released 3/9/2018
GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period

Released 3/8/2018
Repair Guidelines for Engine Component Wear

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/28/2018
Red LED, No WiFi Operation, and/or Limited OnStar Module Functionality After OnStar Module Replacement for Another Condition

Released 2/27/2018
Warranty Administration - Updated - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 2/2/2018
Do Not Swap Modules in Vehicles With Global Electrical Systems

Released 2/1/2018
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 1/17/2018
Warranty Administration - Warranty Claims Submission - Outside Rear View Mirrors

Released 12/7/2017
Dealer Responsibility for Cargo Carrying Capacity Labeling

Released 12/6/2017
Normal Characteristic - Clock Does Not Update or Slow to Update

Released 12/5/2017
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 11/28/2017
Intermittent Radio Blank Display With or Without Audio and MOST BUS Diagnostic Aid

Released 11/17/2017
Information on COAX Repair Kit Availability

Released 11/17/2017
Intermittent Malfunction Indicator Lamp (MIL) Illuminated, DTC P2138 with Reduced Engine Power (Repair Instrument Panel (IP) to Body Harness Connector)

Released 11/7/2017
Verifying Odometer Accuracy

Released 10/6/2017
Diagnostic Tip - Diagnosing Vehicles with OnStar DTC B101D -37

Released 9/28/2017
Diagnostic Tip: OnStar Vehicles with B101D and Symptom Codes

Released 8/30/2017
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 8/23/2017
Paint-less Dent Repair Process

Released 7/25/2017
Front Seat Lateral Movement, Clunk, Squeak, Click Noise or Shift While Cornering

Released 7/25/2017
Brake Squeal or Squeak Noise Intermittently on Initial Brake Applies

Released 7/25/2017
Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application

Released 7/25/2017
Information on Changes to SPS that Warn/Prohibit Reprogramming a Module With Its Current Calibration

Released 7/21/2017
Information on Normal Characteristic - Vehicle Unable to Move After Being Parked for an Extended Period of Time

Released 6/30/2017
Stalling - Hesitation - Lack Of Performance P018B and/Or P2635 Setting In High Ambient Temperatures

Released 6/23/2017
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 6/22/2017
Interior Cleaning -- Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer --Product Availability

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 6/16/2017
Seat Belt Extender Availability

Released 6/15/2017
Radio Intermittently Starts At Home Screen Unwanted

Released 6/14/2017
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 6/12/2017
Rear Wheel Drive Manual Transmission Restriction

Released 5/24/2017
Diagnostic Aids: Adding A Transmitter or Key Without Service Programming System (Quick Learn)

Released 5/11/2017
31340 01 - Product Safety - Seatbelt Lap Anchor Tensioner Cable

Released 5/10/2017
Warranty Administration - Automatic Transmission Oil Cooler Flush and Flow Test

Released 4/28/2017
Wireless Charging Module Diagnosis

Released 4/25/2017
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 4/19/2017
Non-Design Intent Wheel Lock Nuts and Lug Nuts

Released 4/12/2017
Underbody Component Corrosion

Released 4/10/2017
Information on Proper Use of Floor Mats

Released 3/29/2017
Information on Driveline Clunk Noise

Released 3/21/2017
Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining

Released 3/17/2017
Brake Squeal or Squeak Noise Intermittently on Initial Brake Applies

Released 3/16/2017
Brake Squeal or Squeak Noise Intermittently on Initial Brake Application

Released 3/15/2017
Warranty Administration - Field Action Courtesy Transportation Policy

Released 3/10/2017
Security Code Input Message with SPS Error Code E5659, M5304 and/or M5530 During TIS2web Programming

Released 1/4/2017
TAC Part Restriction for US Dealers - Navigation Radio, Radio, Human Machine Interface, Media Player, Radio Display, and Radio Control/Integrated Center Stack

Released 11/16/2016
Product Safety - Seatbelt Lap Anchor Tensioner Cable

Released 10/25/2016
Information on Tire Cold Weather Cracking

Released 10/21/2016
Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits

Released 10/13/2016
Normal Characteristic - Heated And Ventilated Seat Operation During a Remote Vehicle Start Event

Released 9/12/2016
Tire Performance and Characteristics

Released 8/2/2016
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 10/9/2020
Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers

Released 12/5/2018
Warranty Administration - Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

TSB Description

Released 7/25/2017
Brake Squeal or Squeak Noise Intermittently on Initial Brake Applies

Released 7/21/2017
Information on Normal Characteristic - Vehicle Unable to Move After Being Parked for an Extended Period of Time

Released 6/27/2017
Questions Regarding The Use Of High Performance / High Temperature Brake Fluid During Track Use

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 4/12/2017
Underbody Component Corrosion

Released 3/27/2017
Normal Characteristic - Vehicle Unable To Move After Being Parked For An Extended Period Of Time

Released 3/17/2017
Brake Squeal or Squeak Noise Intermittently on Initial Brake Applies

Released 3/16/2017
Brake Squeal or Squeak Noise Intermittently on Initial Brake Application

Released 10/9/2020
Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers

Released 7/24/2020
Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPM

TSB Description

Released 6/26/2020
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 6/25/2020
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 5/21/2020
Misfire Template

Released 5/20/2020
IPC Odometer Programming Method Quick Reference Guide

Released 5/14/2020
IPC Odometer Programming Method Quick Reference Guide

Released 4/9/2020
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 11/26/2019
Key Code Security Rules and Information on GM KeyCode Look-Up Application (U.S. Only)

Released 11/5/2019
J-35616-64B Or EL-35616-58 Terminal Test Probe Information/Repair

Released 9/25/2019
Do Not Swap Modules in Vehicles with Global Electrical Systems

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 7/30/2019
LIN Bus Diagnostic Information

Released 7/29/2019
Diagnostic Aids: Adding A Transmitter or Key Without Service Programming System (Quick Learn)

Released 7/16/2019
Multiple U-code Diagnostic Information – With one having symptom Byte 71

Released 6/3/2019
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 5/28/2019
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (US Dealers Only).

Released 4/23/2019
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 4/2/2019
Do Not Swap Modules in Vehicles with Global Electrical Systems

Released 4/1/2019
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 3/11/2019
Transport Mode On Message Displayed in DIC and/or Battery Light is Flashing

Released 1/29/2019
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 1/24/2019
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 1/18/2019
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 12/13/2018
Exterior Lamp Condensation and Replacement Guidelines

Released 11/30/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 11/20/2018
Diagnostic Tips: XM Audio Traffic And Travel Link Availability And Operation

Released 11/20/2018
Requirements For OnStar Over The Air Programming And Updates

Released 10/23/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/3/2018
IPC Odometer Programming Method Quick Reference Guide

Released 8/28/2018
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 8/24/2018
IPC Odometer Programming Method Quick Reference Guide

Released 8/24/2018
Variable Diagnostic Time Allowances (U.S. Only)

Released 8/22/2018
Audio Volume Stuck High or Low with No DTCs

Released 8/22/2018
Information on Service Manuals Availability on USB

Released 7/24/2018
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 7/23/2018
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 7/3/2018
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 6/1/2018
Transport Mode On Message Displayed in DIC and/or Battery Light is Flashing

Released 5/23/2018
Diagnostic Tip: Apple Device Connectivity Issues due to USB Cord Concern

Released 4/26/2018
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 4/20/2018
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation 5430130 Fuse Replacement

Released 3/27/2018
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/28/2018
Red LED, No WiFi Operation, and/or Limited OnStar Module Functionality After OnStar Module Replacement for Another Condition

Released 2/1/2018
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 1/31/2018
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 12/7/2017
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 12/6/2017
Normal Characteristic - Clock Does Not Update or Slow to Update

Released 12/1/2017
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 11/17/2017
Information on COAX Repair Kit Availability

Released 11/7/2017
Verifying Odometer Accuracy

Released 10/6/2017
Diagnostic Tip - Diagnosing Vehicles with OnStar DTC B101D -37

Released 10/3/2017
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 9/5/2017
Updated Warranty and Policy Exchange Program for Electronic Products (U.S. and Canada)

Released 8/30/2017
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 7/25/2017
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 7/25/2017
Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 5/24/2017
Diagnostic Aids: Adding A Transmitter or Key Without Service Programming System (Quick Learn)

Released 5/11/2017
31340 01 - Product Safety - Seatbelt Lap Anchor Tensioner Cable

Released 4/6/2017
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 4/6/2017
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 2/28/2017
Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On or Set DTC B101D When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat

Released 1/26/2017
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 1/17/2017
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 1/4/2017
TAC Part Restriction for US Dealers - Navigation Radio, Radio, Human Machine Interface, Media Player, Radio Display, and Radio Control/Integrated Center Stack

Released 11/7/2016
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 10/13/2016
Normal Characteristic - Heated And Ventilated Seat Operation During a Remote Vehicle Start Event

Released 9/15/2016
Safety Recall - Frontal Airbag and Pretensioner Non Deploy

Released 9/12/2016
Diagnostic Aids: Adding A Transmitter Without Service Programming System (Quick Learn)

Released 5/6/2016
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/2/2018
Do Not Swap Modules in Vehicles With Global Electrical Systems

TSB Description

Released 7/25/2017
Information on Changes to SPS that Warn/Prohibit Reprogramming a Module With Its Current Calibration

Released 3/10/2017
Security Code Input Message with SPS Error Code E5659, M5304 and/or M5530 During TIS2web Programming

Released 6/27/2019
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 2/15/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

TSB Description

Released 1/31/2018
Information on Close-Coupled Converter and Engine Replacement

Released 8/31/2017
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 4/25/2017
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 4/12/2017
Underbody Component Corrosion

Released 5/21/2020
Misfire Template

Released 5/8/2020
EPA Summer Grade Gasoline Waiver Allows Use of Winter Grade Surplus Potential Drivability Concerns P0300 P0171 P0174 P228C Fuel Smell Odor Longer Extended Cranking Time Hesitation Engine Stalls

TSB Description

Released 5/5/2020
Information on Fuel Injector Replacement Guidelines During Service, Malfunction Indicator Lamp (MIL) Illuminated - DTCs P0300-P0308, P050D, P0171, P0172, P0174, P0175, P2099, P219A, and/or P219B Set

Released 1/14/2020
Diagnostic Tip: Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0299 P2227

Released 10/22/2019
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

Released 6/26/2019
TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 3/7/2019
TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands

Released 12/3/2018
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 11/30/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 10/3/2018
Diagnostic Tip: Fuel Injected Gasoline Engines Possible No Start Extended Crank or Fuel Pressure Related DTCs

Released 7/25/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 11/22/2017
Automatic Transmission Shift and Engine Driveability Concerns and/or MIL ON Due to Aftermarket Oil Bath Type Air Filter Use

Released 7/25/2017
Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application

Released 7/18/2017
Stalling - Hesitation - Lack Of Performance P018B And/Or P2635 Setting In High Ambient Temperatures

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 5/24/2017
Diagnostic Aids: Adding A Transmitter or Key Without Service Programming System (Quick Learn)

Released 10/9/2020
Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers

Released 7/27/2020
AC Blows Warm or Poor Performance

TSB Description

Released 6/13/2019
Do Not Swap Modules in Vehicles with Global Electrical Systems

Released 4/2/2019
Do Not Swap Modules in Vehicles with Global Electrical Systems

Released 10/10/2018
AC Blows Warm or Poor Performance

Released 9/5/2018
Information on A/C Odors During Start Up in Hot Humid Climates

Released 6/21/2018
Information on New Refrigerant (R1234yf) for A/C Service

Released 6/20/2018
AC Blows Warm or Poor Performance

Released 5/25/2018
Information on New Refrigerant (R1234yf) for A/C Service

Released 5/15/2018
Information on New Refrigerant (R-1234yf) for A/C Service

Released 11/20/2017
Technical Service Bulletin - VF WN HVAC Drain System Foam Seal Replacement

Released 6/14/2017
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 10/13/2016
Normal Characteristic - Heated And Ventilated Seat Operation During a Remote Vehicle Start Event

Released 10/9/2020
Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers

Released 10/8/2020
Misfire Template

TSB Description

Released 7/27/2020
Needle Bearings Found In The Oil Pan During An Oil Change

Released 6/23/2020
Warranty Administration - Engine and Transmission Assembly Replacement (U.S. Only)

Released 6/16/2020
Belt Squeak Noise and/or Crankshaft Balancer Appears to Wobble

Released 6/8/2020
Slip Or Shudder During A Launch In First Second Third Or Fourth Gears Delayed Engagement Into Drive Clunk Or Bump During The 1-2 Shift

Released 5/21/2020
Misfire Template

Released 5/11/2020
2-3 Upshift Slip or Flare

Released 5/5/2020
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

Released 3/9/2020
Information on Malfunction Indicator Lamp (MIL) Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set

Released 11/22/2019
GM TAC Support On Vehicle Automatic Transmission Concerns That Can Be Duplicated

Released 11/18/2019
Diagnostic Tip for Crank/No Start

Released 10/29/2019
Information on Driveline Clunk Noise

Released 10/9/2019
Information on Engine Oil Consumption Guidelines

Released 9/20/2019
Diagnostic Tip on Misfire, Chirp, Squeak, Squeal or Tick Noise, Malfunction Indicator Lamp (MIL) Illuminated - DTC P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0307 and/or P0308 Set

Released 8/21/2019
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 8/15/2019
Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold

Released 8/13/2019
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 8/12/2019
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 6/27/2019
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 6/26/2019
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 6/25/2019
Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 6/13/2019
Do Not Swap Modules in Vehicles with Global Electrical Systems

Released 5/20/2019
Information on Water or Ethylene Glycol in Transmission Fluid

Released 5/7/2019
Avoiding Torque Converter Or Crankshaft Damage While Diagnosing Noise Concerns Do Not Separate The Torque Converter From the Flex Plate

Released 5/6/2019
Needle Bearings Found In The Oil Pan During An Oil Change

Released 4/4/2019
GM TAC Support On Vehicle Automatic Transmission Concerns That Can Be Duplicated

Released 4/2/2019
Do Not Swap Modules in Vehicles with Global Electrical Systems

Released 4/2/2019
Manual Transmission Operating Characteristics

Released 2/18/2019
Misfire Template

Released 1/11/2019
Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0299 P2227

Released 12/6/2018
Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0171 P0172 P0299 P2227

Released 12/5/2018
Warranty Administration - Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 12/3/2018
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 10/30/2018
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 10/23/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/19/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/17/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/15/2018
SES Light, Misfire, DTC P0300, And/or A Chirp, Squeak, Squeal, Or Tick Noise - Potential

Released 10/3/2018
Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold

Released 8/22/2018
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 8/22/2018
Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center

Released 8/8/2018
Alleged Cylinders Out Of Round

Released 7/24/2018
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 7/24/2018
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 4/19/2018
Information on Engine Oil Life Monitor Operation Calculation

Released 4/9/2018
Information on Water or Ethylene Glycol in Transmission Fluid

Released 3/8/2018
Repair Guidelines for Engine Component Wear

Released 2/27/2018
Warranty Administration - Updated - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 2/15/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 2/2/2018
Do Not Swap Modules in Vehicles With Global Electrical Systems

Released 12/21/2017
TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands

Released 11/30/2017
Information on Engine Oil Consumption Guidelines

Released 8/31/2017
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 8/25/2017
Rear Wheel Drive Manual Transmission Restriction Has Ended

Released 8/21/2017
Alleged Cylinders Out Of Round

Released 7/25/2017
Information on Changes to SPS that Warn/Prohibit Reprogramming a Module With Its Current Calibration

Released 6/12/2017
Rear Wheel Drive Manual Transmission Restriction

Released 5/10/2017
Warranty Administration - Automatic Transmission Oil Cooler Flush and Flow Test

Released 5/10/2017
Slip Or Shudder During A Launch In First Second Third Or Fourth Gears Delayed Engagement Into Drive Clunk Or Bump During The 1-2 Shift

Released 4/25/2017
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 4/12/2017
Underbody Component Corrosion

Released 4/11/2017
Rear Wheel Drive Manual Transmission Restriction

Released 3/29/2017
Information on Driveline Clunk Noise

Released 3/10/2017
Security Code Input Message with SPS Error Code E5659, M5304 and/or M5530 During TIS2web Programming

Released 11/16/2016
2-3 Upshift Slip or Flare

Released 3/9/2018
Customer Satisfaction Program - Vehicle Communication Interface Module (VCIM) Programming Not Completed

Released 9/28/2017
Diagnostic Tip: OnStar Vehicles with B101D and Symptom Codes

TSB Description

Released 5/11/2017
31340 01 - Product Safety - Seatbelt Lap Anchor Tensioner Cable

Released 3/15/2017
Warranty Administration - Field Action Courtesy Transportation Policy

Released 11/16/2016
Product Safety - Seatbelt Lap Anchor Tensioner Cable

Released 9/15/2016
Safety Recall - Frontal Airbag and Pretensioner Non Deploy

Released 10/9/2020
Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers

Released 10/9/2020
Information on Summer Tire Performance and Tire Cold Weather Cracking

TSB Description

Released 8/14/2020
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 4/29/2020
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 2/26/2020
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 5/9/2019
Information on Tire Radial Force Variation (RFV)

Released 2/15/2019
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 12/17/2018
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 12/5/2018
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 10/5/2018
Information on Summer Tire Performance and Tire Cold Weather Cracking

Released 3/26/2018
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 1/4/2018
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 12/15/2017
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 4/19/2017
Non-Design Intent Wheel Lock Nuts and Lug Nuts

Released 4/12/2017
Underbody Component Corrosion

Released 3/21/2017
Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining

Released 3/17/2017
Power Steering Fluid Leak at Fluid Reservoir or Reservoir Connection

Released 1/13/2017
Driving Characteristics of Rear Wheel Drive Vehicles and Available Winter Tires

Released 10/25/2016
Information on Tire Cold Weather Cracking

Released 9/12/2016
Tire Performance and Characteristics

Released 8/8/2016
Information on Tire Cold Weather Cracking

Released 9/2/2020
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 7/13/2020
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

TSB Description

Released 4/9/2020
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 11/26/2019
Key Code Security Rules and Information on GM KeyCode Look-Up Application (U.S. Only)

Released 11/5/2019
J-35616-64B Or EL-35616-58 Terminal Test Probe Information/Repair

Released 10/10/2019
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/9/2019
Key Code Security Rules and Information on GM KeyCode Look-Up Application (U.S. Only)

Released 9/17/2019
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 6/3/2019
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 5/9/2019
Information on Tire Radial Force Variation (RFV)

Released 11/27/2018
Information for Dealers/Service Advisors on When and How to Submit a Pre-Repair Authorization (PRA) (U.S. Dealers Only)

Released 11/20/2018
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 11/5/2018
Working with GM on a Product Assistance Claim (PAC)

Released 10/26/2018
Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts

Released 9/11/2018
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 6/22/2018
Dealer Responsibility for Cargo Carrying Capacity Labeling

Released 5/30/2018
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 5/14/2018
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/10/2018
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 2/26/2018
Diagnostic Tip: EL-51578 MOST Bus Diagnostic Tool Kit

Released 2/1/2018
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 12/15/2017
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 12/4/2017
Enhancing Field Product Reports with Digital Pictures

Released 12/4/2017
Information on Multi-Media Infotainment Tester (MIT) Incompatibility Issues

Released 8/23/2017
Paint-less Dent Repair Process

Released 8/10/2017
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 7/25/2017
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 6/23/2017
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 6/22/2017
Interior Cleaning -- Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer --Product Availability

Released 6/8/2017
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 6/2/2017
Concerns Or Questions Regarding Installation Of Dealer Installed Accessories

Released 4/28/2017
Wireless Charging Module Diagnosis

Released 4/6/2017
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 4/6/2017
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 3/15/2017
Warranty Administration - Field Action Courtesy Transportation Policy

Released 3/15/2017
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 12/14/2016
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

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