Get Free 2010 CHEVROLET MALIBU V6, 3.5L; DOHC; 24V; SEFI TSBs

Released 5/20/2020
IPC Odometer Programming Method Quick Reference Guide

Released 5/7/2020
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 5/6/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 4/14/2020
Underbody Component Corrosion

Released 4/3/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/20/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/18/2020
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 1/21/2020
Warranty Administration - Repurchase Vehicle Dealer Processing Fee Labor Operation and Submission Guidelines (U.S. ONLY)

Released 12/12/2019
Service Programming System (SPS) Errors (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961)

Released 11/25/2019
Use of Dealer Case Management (DCM) and Technician Preparedness for Contacting U.S. Technical Assistance (TAC)

Released 10/16/2019
Information for Dealers on How to Submit a Product Information Report (PIR) (Canada Only)

Released 9/6/2019
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (US Dealers Only).

Released 9/5/2019
Creak/Pop Noise From Front Over Bumps

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 6/26/2019
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 5/2/2019
Use of Dealer Case Management (DCM) and Technician Preparedness for Contacting U.S. Technical Assistance (TAC)

Released 4/23/2019
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 4/1/2019
Information on Proper Use of Floor Mats

Released 3/28/2019
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 3/25/2019
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/25/2019
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/22/2019
Engineering Information (EI) Process

Released 3/22/2019
Information on Proper Use of Floor Mats

Released 3/18/2019
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 3/13/2019
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only).

Released 3/13/2019
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (US Dealers Only)

Released 3/8/2019
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 3/6/2019
Special Coverage Adjustment - Drivers Front Seat Belt Anchor Pretensioner Cable

Released 3/6/2019
Verifying Odometer Accuracy

Released 2/26/2019
Requesting a New Key Code for Customer with Lost or Stolen Keys

Released 2/8/2019
Warranty Administration – Labor Operation 0600014 – Suspected Tampering or Vehicle Modifications

Released 1/31/2019
Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS)

Released 1/31/2019
Use of Dealer Case Management (DCM) and Technician Preparedness for Contacting U.S. Technical Assistance (TAC)

Released 1/18/2019
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 1/14/2019
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 1/2/2019
Photographing Various Vehicle Concerns and Submitting Them to the GM Technical Assistance Center (TAC)

Released 12/21/2018
Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers

Released 12/17/2018
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 12/13/2018
Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC)

Released 12/5/2018
Warranty Administration - Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 12/5/2018
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 11/20/2018
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 11/20/2018
Diagnostic Tips: XM Audio Traffic And Travel Link Availability And Operation

Released 11/20/2018
Requirements For OnStar Over The Air Programming And Updates

Released 11/6/2018
Engine Ticking Noise or oil pressure fluctuation On Cold Start

Released 11/5/2018
Working with GM on a Product Assistance Claim (PAC)

Released 11/2/2018
Warranty Administration - Guidelines for Multiple Repairs with Independent Causes (GM Canada Dealers only)

Released 11/1/2018
Engineering Information - Check Engine Light and/or Service Steering Message on Driver Information Center (DIC), Higher Steering Efforts, DTCs C0545 and/or C0460 Set

Released 10/30/2018
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 10/26/2018
Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts

Released 10/23/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/19/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/17/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/10/2018
AC Blows Warm or Poor Performance

Released 10/8/2018
PAC Courtesy Transportation Assistance Program

Released 10/3/2018
Diagnostic Tip: Fuel Injected Gasoline Engines Possible No Start Extended Crank or Fuel Pressure Related DTCs

Released 10/3/2018
IPC Odometer Programming Method Quick Reference Guide

Released 10/3/2018
Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold

Released 9/27/2018
Whine Noise From Timing Chain Area

Released 9/12/2018
Engineering Information - Check Engine Light and/or Service Steering Message on Driver Information Center (DIC), Higher Steering Efforts, DTCs C0545 and/or C0460 Set

Released 9/11/2018
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 9/5/2018
Information on A/C Odors During Start Up in Hot Humid Climates

Released 8/28/2018
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 8/24/2018
Variable Diagnostic Time Allowances (U.S. Only)

Released 8/22/2018
Rear and Side Tempered Glass Spots (Quench Marks)

Released 8/22/2018
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 8/22/2018
Hem Flange Rust Repair

Released 8/22/2018
Diagnostic Tips for Odor Emanating from HVAC System

Released 8/22/2018
Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center

Released 8/8/2018
DTC P0016 P0017 P0018 P0019 P0008 P0009

Released 8/8/2018
Alleged Cylinders Out Of Round

Released 7/24/2018
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 7/24/2018
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 7/23/2018
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 7/3/2018
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 6/22/2018
Dealer Responsibility for Cargo Carrying Capacity Labeling

Released 6/20/2018
AC Blows Warm or Poor Performance

Released 5/30/2018
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 5/23/2018
Diagnostic Tip: Apple Device Connectivity Issues due to USB Cord Concern

Released 5/14/2018
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/10/2018
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 5/4/2018
Warranty Administration - Proper Labor Operation Selection and Causal Part Identification for Warranty Transactions

Released 4/20/2018
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation 5430130 Fuse Replacement

Released 4/19/2018
Information on Engine Oil Life Monitor Operation Calculation

Released 4/9/2018
Information on Water or Ethylene Glycol in Transmission Fluid

Released 4/6/2018
Underbody Component Corrosion

Released 3/20/2018
Special Coverage - Side Impact Airbag Light On

Released 3/16/2018
Eliminating Unwanted Odors in Vehicles

Released 3/12/2018
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 3/9/2018
GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period

Released 3/9/2018
Customer Satisfaction Program - Vehicle Communication Interface Module (VCIM) Programming Not Completed

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/28/2018
Red LED, No WiFi Operation, and/or Limited OnStar Module Functionality After OnStar Module Replacement for Another Condition

Released 2/1/2018
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 1/17/2018
Warranty Administration - Warranty Claims Submission - Outside Rear View Mirrors

Released 12/7/2017
Dealer Responsibility for Cargo Carrying Capacity Labeling

Released 12/5/2017
Intermittent No Crank/No Start, No Module Communication, MIL, Warning Lights, Vehicle Messages or DTCs Set by Various Control Modules - Diagnosing and Repairing Fretting Corrosion (Disconnect Affected Connector and Apply Dielectric Lubricant)

Released 11/21/2017
Information assistance for HFV6 re-manufactured engine misfire diagnosis

Released 11/17/2017
Information on COAX Repair Kit Availability

Released 11/17/2017
Intermittent Malfunction Indicator Lamp (MIL) Illuminated, DTC P2138 with Reduced Engine Power (Repair Instrument Panel (IP) to Body Harness Connector)

Released 11/7/2017
Verifying Odometer Accuracy

Released 10/6/2017
Diagnostic Tip - Diagnosing Vehicles with OnStar DTC B101D -37

Released 9/28/2017
Diagnostic Tip: OnStar Vehicles with B101D and Symptom Codes

Released 8/30/2017
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 8/23/2017
Paint-less Dent Repair Process

Released 7/28/2017
Service Parts Safety Recall - Fuel Transfer Pump Recall

Released 7/25/2017
Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application

Released 6/23/2017
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 6/22/2017
Interior Cleaning -- Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer --Product Availability

Released 6/16/2017
Seat Belt Extender Availability

Released 6/14/2017
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 6/8/2017
Engine Replacement Recommendations for HFV6 Gen 1 and Gen 2

Released 5/18/2017
Product Safety Recall - Brake Lamp Malfunction

Released 5/18/2017
Special Coverage Adjustment - Brake Lamp Malfunction

Released 5/10/2017
Warranty Administration - Automatic Transmission Oil Cooler Flush and Flow Test

Released 4/25/2017
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 4/19/2017
Non-Design Intent Wheel Lock Nuts and Lug Nuts

Released 4/12/2017
Underbody Component Corrosion

Released 4/10/2017
Information on Proper Use of Floor Mats

Released 3/29/2017
Information on Driveline Clunk Noise

Released 3/23/2017
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 3/21/2017
Malfunction Indicator Lamp (MIL) - Check Engine Light On, DTC P182E

Released 3/15/2017
Warranty Administration - Field Action Courtesy Transportation Policy

Released 3/10/2017
Security Code Input Message with SPS Error Code E5659, M5304 and/or M5530 During TIS2web Programming

Released 3/6/2017
Special Coverage Adjustment - Brake Lamp Malfunction

Released 12/19/2016
Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

Released 12/5/2016
Warranty Administration - GM Dealer Empowerment Program and Goodwill Procedures

Released 11/15/2016
Alleged Cylinders Out Of Round

Released 11/15/2016
Diagnostic Information for Supplemental Inflatable Restraint (SIR) System, Intermittent AIR BAG Indicator/Lamp Illuminated with DTC(s) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 or B0044 Set

Released 11/10/2016
Information on Side Door Window Glass Chipping Caused by Hanging Vehicle Key Lock Box

Released 11/10/2016
Special Coverage Adjustment - GF6 Gen1 Automatic Transmission Replacement

Released 10/24/2016
Audio Muting When Listening to Some Sirius XM Channels Due to Interference in Some Geographic Locations

Released 10/7/2016
PQC Assembly Replacement Process - Dealers Required to Contact PQC Prior to Replacing an Assembly

Released 9/30/2016
Instructions for Installing Techline Infotainment DVD (GMNA Only)

Released 9/30/2016
HomeLink® Programming to a Genie Intellicode® 2 Garage Door Opener

Released 9/30/2016
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 9/30/2016
Information on Side Door Window Glass Chipping Caused by Hanging Vehicle Key Lock Box

Released 9/30/2016
Warranty Administration - Warranty Claims Submission - Outside Rear View Mirrors

Released 9/30/2016
Wheel Balancing Machine Finish Damage to Chrome Clad or ChromeTech® Wheels

Released 9/30/2016
Information on USB Command and Control Multimedia Player Interface/List of Supported Devices

Released 9/30/2016
Handsfree/Bluetooth Audio Quality Issues

Released 9/30/2016
Changes to Essential and Available Tool Numbering System

Released 9/27/2016
Warranty Administration - Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications

Released 9/22/2016
Hem Flange Rust Repair

Released 9/22/2016
Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

Released 9/16/2016
IPC Odometer Programming Method Quick Reference Guide

Released 9/14/2016
OnStar Will Not Power Up

Released 9/9/2016
Rough Idle Crank No Start Extended Crank Or Misfire Due to Excessive Carbon On Top of the Valves or Sticking Valves

Released 8/12/2016
Warranty Administration - Servicing Vehicles from Canada (U.S. Dealers Only)

Released 8/8/2016
Low Audible Whine from Engine

Released 8/3/2016
Non-approval of Clipping (Sectioning of Two Vehicles) for Collision Repair

Released 7/11/2016
Information for Engine Concerns Resulting from Lack of Scheduled Maintenance, Improper Service or Aftermarket Calibrations

Released 7/11/2016
Traction Control Light Flashes Under Hard Acceleration at Higher Road Speeds

Released 6/22/2016
New Design Cylinder Heads

Released 6/10/2016
Information on Proper Use of Floor Mats

Released 5/16/2016
New U.S. Dealer Special Tool Loan Program

Released 5/10/2016
Abnormal Noise And Or Vibration While Driving Due To Non-GM Aftermarket Accessory

Released 4/20/2016
Radio Does Not Mute Enough When OnStar Turn-By-Turn Navigation Directions Are Announced (Increase Volume Setting or Request Soft Mute Feature Change Through OnStar Customer Service)

Released 4/12/2016
Information Regarding Magnetic Drain Plugs

Released 4/12/2016
Rear and Side Tempered Glass Spots (Quench Marks)

Released 4/7/2016
Underbody Component Corrosion

Released 4/5/2016
Grease or Sealant Visible on Electronic Power Steering Gear - Should Not Be Interpreted as Leak

Released 4/5/2016
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 3/29/2016
Being Prepared for TAC, Caller Preparedness and Checklist - Contacting U.S. Technical Assistance (TAC) and Use of Strategy Based Diagnostics

Released 3/15/2016
Reduced Power Mode, ABS System, and/or Traction Control System Engaged After Spare Tire Installed

Released 3/14/2016
Power Foldaway Mirror Glass Shakes, Flutters at Normal Driving Speeds

Released 3/11/2016
Information Regarding Servicing Components Located Near SIR Components

Released 3/7/2016
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 3/3/2016
Side Detection System Unavailable or Intermittently Side Blind Zone Stops Working

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/2/2016
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 2/9/2016
Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

Released 2/8/2016
Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage

Released 2/5/2016
Hem Flange Rust Repair

Released 1/28/2016
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 1/1/2016
Information on Diagnosis and Replacement of Shock Absorber and Strut Due to Fluid Leak

Released 12/22/2015
IPC Odometer Programming Method Quick Reference Guide

Released 12/15/2015
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 11/25/2015
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 11/23/2015
Verifying Odometer Accuracy

Released 11/12/2015
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 11/2/2015
Water Leak into Driver/Passenger Footwell or within IP and/or Lower Dash Panel Insulators (Hush Panels)

Released 10/31/2015
Special Coverage Adjustment - Throttle Body - Reduced Power Mode

Released 10/31/2015
OnStar System Inoperative after Over-the-Air Update (U.S. Dealers Only)

Released 10/31/2015
White Film/Residue on Vehicle Interior, Door Trim Panels and/or Instrument Panel (IP)

Released 10/31/2015
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/31/2015
Slip or No Reverse or 3rd Gear, No Forward, DTC P0776

Released 10/31/2015
Automatic Transmission Shift and Engine Driveability Concerns and/or MIL ON Due to Aftermarket Oil Bath Type Air Filter Use

Released 10/31/2015
Turn By Turn Directions Not Displayed After Canada Upgrade

Released 10/31/2015
Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles

Released 10/31/2015
Special Coverage Adjustment - Seatbelt Warning Lights and Chimes with Seatbelt Buckled

Released 10/31/2015
Warranty Administration - Causal Part Requirements for Transactions Submitted to GM for Payment

Released 10/31/2015
Updated Warranty and Policy Program for Electronic Products (U.S. and Canada)

Released 10/31/2015
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 10/31/2015
Engine Squealing Type Noise on Start-up or Vibration or Intermittent Loss of Accessory Drive

Released 10/31/2015
Information on the Use of Non GM Approved Battery Chargers and Booster Packs

Released 10/31/2015
Various Electrical Concerns

Released 10/31/2015
Updated Warranty and Policy Exchange Program for Electronic Products (U.S. and Canada)

Released 10/31/2015
Information on Engine Oil Consumption Guidelines

Released 10/31/2015
PAC Courtesy Transportation Assistance Program

Released 10/31/2015
GM of Canada OnStar Cellular Communication Upgrade

Released 10/31/2015
Vibration Analysis Worksheet

Released 10/31/2015
Warranty Administration - New Vehicle Maintenance Program Cross-Border Servicing between the U.S. and Canada

Released 10/31/2015
Information on Paint Stain Under Protective Shipping Film

Released 10/31/2015
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 10/31/2015
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
Information on Drilling High Strength Steel Related to Collision Repair

Released 10/31/2015
Information on Proper Use of Floor Mats

Released 10/31/2015
Information on Removal/Cracking of Stainless Steel Wheel Nut Caps

Released 10/31/2015
Repair Information for Reconnection of Rear Window (Defroster) Contact or Tab

Released 10/31/2015
Rear Window Defogger Inoperative

Released 10/31/2015
Exterior Lighting Components Tinted or Smoked by an Outside Vendor

Released 10/31/2015
Information on Poor, Limited, Reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) Range

Released 10/31/2015
Diagnostic Tip for Low Line Pressure or Pressure Regulator Valve Stuck After Pump Cover Replacement

Released 10/31/2015
Control Module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 Shared In Multiple Modules

Released 10/31/2015
Automatic Transmission Fluid Leak from Torque Converter Housing Area

Released 10/31/2015
Mounting, Balancing and Installation of Accessory Wheels and Tires Available Through GM Accessories

Released 10/31/2015
Crank No Start After Hot Soak

Released 10/31/2015
Diagnostic Tips for Preventing Oil Leaks After Changing Oil and Filter

Released 10/31/2015
Use of Nitrogen Gas in Tires

Released 10/31/2015
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019

Released 9/5/2015
Intermittent Malfunction Indicator Lamp (MIL) Illuminated, DTC P2138 with Reduced Engine Power (Repair Instrument Panel (IP) to Body Harness Connector)

Released 9/5/2015
Enhancing Field Product Reports with Digital Pictures

Released 9/5/2015
Eliminating Unwanted Odors in Vehicles

Released 8/22/2015
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 8/8/2015
Seat Belt Buckle Latching Issues and/or Seat Belt Warning Lights Illuminated

Released 8/8/2015
Information on Proper Use of Floor Mats

Released 7/25/2015
ACDelco Replacement Battery Warranty Procedures

Released 7/25/2015
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 7/18/2015
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 7/18/2015
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 7/12/2015
TOP TIER Detergent Gasoline Information and Available Brands

Released 7/12/2015
Application of Anti-Corrosion Materials

Released 6/27/2015
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 5/30/2015
Automatic Transmission Oil Cooler Flow Test Essential Tool J-45096 TransFlow

Released 5/30/2015
Usage of E85 Fuel in GM Vehicles

Released 5/23/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/16/2015
Low Beam Headlamp Bulb Diagnosis/Replacement (Inspect Bulb and Connector)

Released 5/2/2015
Intermittently Key Will Not Rotate in Door or Ignition Lock Cylinder

Released 3/28/2015
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 1/31/2015
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 8/8/2014
Concerns Or Questions Regarding The Installation Of Dealer Installed Accessories

Released 8/7/2014
Inside Rear View Mirror is Loose and/or Mirror Mounting Bracket Fell Off

Released 7/17/2014
High Voltage Safety - High Voltage Disabling

Released 7/17/2014
Malfunction Indicator Lamp (MIL) On, Poor Acceleration, Throttle Body Freezing, Multiple DTCs Set, Ice Deposits and/or Oil Deposits Present in Air Inlet Duct

Released 7/14/2014
Powertrain and Various Electrical/Electronic Control Issues

Released 7/11/2014
Information Regarding A/C Service Valve Tethered Cap Requirements in the State of Idaho

Released 7/8/2014
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To

Released 6/19/2014
Radio Reprogramming Using Techline/Service Programming System (SPS) - Ensuring Correct Vehicle Selection

Released 2/6/2014
Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)

Released 2/1/2014
No Audio On Certain XM Radio Channels

Released 1/24/2014
GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period

Released 1/10/2014
HVAC Stuck in Defrost Mode, DTCs B0248, B0268 or B0408 Set

Released 1/4/2014
Proper Wheel Installation and Wheel Torque Techniques

Released 10/1/2013
Information on Glass Ultra Violet UV Ray Protection And Tint Percentage

Released 9/6/2013
Diagnostic Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 6/19/2013
Correct Selection Of Labor Codes

Released 6/19/2013
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 6/19/2013
Repair Information for Reconnection of Rear Window Defroster (Defogger) Contact or Tab

Released 6/19/2013
DTC C027B, Low Brake Pedal Feel After Master Cylinder Repairs

Released 6/19/2013
Dealership Service Consultant Procedure as Vehicle Comes into Service Drive for Tire Pressure Monitor (TPM) System Message, Light and Customer Information

Released 6/19/2013
Product Safety - Shift Lever Indicator May Not Display Correct Gear

Released 6/19/2013
Global Information for GM dexos 1 and dexos 2 Engine Oil Specifications, Licensed Brands, and Service Fill

Released 5/31/2013
Unexpected Loss of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry Phone - Bluetooth Issues

Released 4/23/2013
Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage

Released 4/12/2013
Information on Driveline Clunk Noise

Released 3/29/2013
Vehicle Software Enhancements

Released 3/22/2013
Vibration Analysis Worksheet

Released 3/15/2013
Diagnostic Tips - Installing Rear Window To Regulator Assembly

Released 3/1/2013
Paint-less Dent Repair Process

Released 2/15/2013
Windshield Wiper Performance, Cleaning Instructions and Maintenance

Released 2/15/2013
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 2/11/2013
Prior To Any Circuit Testing

Released 1/1/2013
Various Driveability Symptoms Due to Clogged Fuel Injectors, MIL/SES DTCs P0171, P0172, P0174, P0300, P1174, P1175 (Clean Fuel Injectors and/or Perform Injector Test With AFIT CH-47976)

Released 9/4/2012
Information on Normal Maintenance or Warranty Service for 4T40, 4T45, 4T65, 4L60 Automatic Transmission Oil Pan Magnet Upgrade

Released 9/4/2012
IPC Odometer Programming Method Quick Reference Guide

Released 5/3/2012
Information on Tire Radial Force Variation (RFV)

Released 3/19/2012
Hem Flange Rust Repair

Released 1/19/2012
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 1/13/2012
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 1/12/2012
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 10/24/2011
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 10/22/2011
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510 and Battery Part Restriction (North America ONLY)

Released 10/17/2011
Safety Belt Locking Conditions (Normal Operating Characteristics)

Released 10/13/2011
Eliminating Unwanted Odors in Vehicles

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 7/15/2011
Key Code Security Rules and Information on GM KeyCode Look-Up Application (Canada Only)

Released 6/27/2011
Gap at Rear Edge of Front Floor Console Shifter Trim Plate (Align Mounting Tab)

Released 6/27/2011
Loose Foam Seal Between Rear Window Shelf Trim Panel and Rear Glass (Replace Foam Seal)

Released 6/27/2011
IP Upper Trim Panel Top Cover Appears Warped (Seat Retaining Clips)

Released 6/7/2011
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 4/14/2011
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/24/2011
Information on Driver or Passenger Seat Head Restraint Concerns with Comfort, Custom Upholstery or Other Comfort Enhancing Devices

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 2/21/2011
Windshield Wiper Performance, Cleaning Instructions and Maintenance

Released 2/2/2011
Seat Belt Buckle Latching Issues and/or Seat Belt Warning Lights Illuminated

Released 12/23/2010
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 12/21/2010
Warranty Information-Fascia Refinish Labor Operations

Released 11/19/2010
Application of Anti-Corrosion Materials

Released 11/18/2010
Unable to Remove Front Seat Mounting Bolt

Released 10/21/2010
Safety Belt Locking Conditions (Normal Operating Characteristics)

Released 10/14/2010
Warranty Administration-Warranty Claims Submission-Outside Rearview Mirrors

Released 9/14/2010
Car and Truck Fix It Right the First Time Issues

Released 9/10/2010
Distortion in Outer Surface of Vehicle Glass

Released 9/9/2010
Minor Wrinkles, Discoloration, Cuts on Seats with Leather, Vinyl or Cloth Seat Covers

Released 7/23/2010
Loose Foam Seal Between Rear Window Shelf Trim Panel and Rear Glass (Replace Foam Seal)

Released 7/20/2010
Driver and/or Passenger Side Windshield Pillar Garnish Molding Loose, Gap at Top (Install New Fasteners)

Released 6/30/2010
Information on Hem Flange Sealer for Corrosion Protection

Released 5/27/2010
Key Code Security Rules and Information on GM KeyCode Look-Up Application (Canada Only)

Released 5/27/2010
Key Code Security Rules and Information on GM KeyCode Look-Up Application (U.S. Only)

Released 4/28/2010
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 4/27/2010
Interior Cleaning-Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer-Product Availability

Released 3/30/2010
Information on Proper Use of Floor Mats

Released 3/11/2010
Key Code Security Rules and Information on GM KeyCode Look-Up Application

Released 3/10/2010
Intermittent MIL/SES, DTC P2138 with Reduced Engine Power (Repair Instrument Panel (IP) to Body Harness Connector)

Released 3/8/2010
Information on Driver or Passenger Seat Head Restraint Concerns with Comfort, Custom Upholstery or Other Comfort Enhancing Devices

Released 3/4/2010
Car and Truck Fix It Right the First Time Issues

Released 2/25/2010
Information on Heated Electrochromatic Outside Rearview Mirror Performance

Released 2/24/2010
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 2/17/2010
Unable to Remove Front Seat Mounting Bolt

Released 2/4/2010
Car and Truck Fix It Right the First Time Issues

Released 1/14/2010
Preventing Damage on Dealer Lots During Longer Periods in Dealer Inventory and Maintaining High CSI Scores

Released 1/5/2010
Exterior Paint Codes

Released 12/10/2009
Driver and/or Passenger Side Windshield Pillar Garnish Molding Loose, Gap at Top (Install New Fasteners)

Released 11/12/2009
Preventing Damage on Dealer Lots During Longer Periods in Dealer Inventory and Maintaining High CSI Scores

Released 11/4/2009
Car and Truck Fix It Right the First Time Issues

Released 11/4/2009
Safety Belt Locking Conditions (Normal Operating Characteristics)

Released 11/3/2009
Front and Rear Passenger Floor Carpet Wet (Inspect White Plug in HVAC Evaporator Drain and Apply Sealer to Front of Dash Area)

Released 10/20/2009
Information on Side Door Window Glass Chipping Caused by Hanging Vehicle Key Lock Box

Released 10/6/2009
Information on Passenger Presence System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 9/21/2009
Gap at Rear Edge of Front Floor Console Shifter Trim Plate (Align Mounting Tab)

Released 9/18/2009
Clear Stain or Film on Inside Perimeter of Windshield Glass (Clean/Polish Glass)

Released 8/27/2009
Minor Wrinkles/Creases, Discoloration, Cigarette Burns and Customer Induced Cuts and Stains on Front and Rear Driver and Passenger Seats with Leather, Vinyl or Cloth Seat Covers

Released 8/13/2009
Information on Paint Stain Under Protective Shipping Film

Released 8/13/2009
Information on Body Control Module (BCM) Grounds

Released 7/29/2009
Information on Maintaining Exterior Weatherstrip Appearance

Released 7/15/2009
IP Upper Trim Panel Top Cover Appears Warped (Seat Retaining Clips)

Released 6/22/2009
Bumps or Rust Colored Spots in Paint Due to Rail or Iron Dust (Remove Rail Dust)

Released 6/8/2009
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 6/4/2009
Seat Belt Latch Stop Button Available for Service

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 5/18/2017
Special Coverage Adjustment - Brake Lamp Malfunction

Released 4/12/2017
Underbody Component Corrosion

Released 3/6/2017
Special Coverage Adjustment - Brake Lamp Malfunction

Released 3/15/2016
Reduced Power Mode, ABS System, and/or Traction Control System Engaged After Spare Tire Installed

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 10/31/2015
Product Safety - Brake Lamp Malfunction

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 9/5/2015
Brake Lathe Calibration Procedure

Released 8/19/2014
Product Safety - Brake Lamp Malfunction

Released 6/24/2013
Unexpected Stability Control Activation

Released 6/19/2013
DTC C027B, Low Brake Pedal Feel After Master Cylinder Repairs

Released 3/22/2013
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 4/19/2011
Disc Brake Warranty Service and Procedures

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 9/30/2010
Intermittently Brake Lights (Stop Lamps) Do Not Function Correctly, Cruise Control Inop, DTCs C0131/C0161/C0277 (Perform Repair Outlined)

Released 1/14/2010
Preventing Damage on Dealer Lots During Longer Periods in Dealer Inventory and Maintaining High CSI Scores

Released 11/12/2009
Preventing Damage on Dealer Lots During Longer Periods in Dealer Inventory and Maintaining High CSI Scores

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 10/31/2015
Engine Squealing Type Noise on Start-up or Vibration or Intermittent Loss of Accessory Drive

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 5/30/2015
Automatic Transmission Oil Cooler Flow Test Essential Tool J-45096 TransFlow

Released 3/14/2015
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 3/13/2012
Hybrid -Tensioner Primary Accessory Drive - Pulley Bearing Noise, Rattle or Squeal - Spring Tensioner Shoulder Bolt or Bracket Pivot Bolt Fatigue (Replace Drive Belt Tensioner)

Released 3/5/2012
Coolant Leaking from Engine (Replace Coolant Crossover Pipe Gaskets)

Released 6/24/2011
Poor A/C Performance, Engine Cooling Fans Inoperative or Reduced Operation

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 3/2/2011
Automatic Transmission Oil Cooler Flush and Flow Test Essential Tool J-45096 TransFlow

Released 5/17/2010
Coolant Leaking from Engine (Replace Coolant Crossover Pipe Gaskets)

Released 4/29/2010
Unnecessary Flushing Services, Additive Recommendations and Proper Utilization of GM Simplified Maintenance Schedule to Enhance Customer Service Experience

Released 3/8/2010
Coolant Leaking from Engine (Replace Coolant Crossover Pipe Gaskets)

Released 10/9/2009
Poor A/C Performance, Cooling Fan Fuse Blown (Install Revised Fuse and Wiring)

Released 9/9/2009
Automatic Transmission Oil Cooler Flush and Flow Test Essential Tool J 45096 TransFlow

Released 5/21/2020
Misfire Template

Released 5/20/2020
IPC Odometer Programming Method Quick Reference Guide

Released 5/14/2020
IPC Odometer Programming Method Quick Reference Guide

Released 1/6/2020
Safety Recall - Airbag Inflator Rupture

Released 11/26/2019
Key Code Security Rules and Information on GM KeyCode Look-Up Application (U.S. Only)

Released 11/5/2019
J-35616-64B Or EL-35616-58 Terminal Test Probe Information/Repair

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 6/3/2019
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 5/28/2019
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (US Dealers Only).

Released 4/23/2019
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 3/28/2019
Safety Recall - Airbag Inflator Rupture

Released 2/13/2019
Safety Recall - Airbag Inflator Rupture

Released 1/29/2019
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 1/18/2019
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 12/13/2018
Exterior Lamp Condensation and Replacement Guidelines

Released 11/20/2018
Diagnostic Tips: XM Audio Traffic And Travel Link Availability And Operation

Released 11/20/2018
Requirements For OnStar Over The Air Programming And Updates

Released 11/6/2018
Engine Ticking Noise or oil pressure fluctuation On Cold Start

Released 11/1/2018
Engineering Information - Check Engine Light and/or Service Steering Message on Driver Information Center (DIC), Higher Steering Efforts, DTCs C0545 and/or C0460 Set

Released 10/23/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/3/2018
IPC Odometer Programming Method Quick Reference Guide

Released 9/27/2018
Whine Noise From Timing Chain Area

Released 8/28/2018
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 8/24/2018
Variable Diagnostic Time Allowances (U.S. Only)

Released 8/8/2018
DTC P0016 P0017 P0018 P0019 P0008 P0009

Released 7/24/2018
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 7/23/2018
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 7/3/2018
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 5/23/2018
Diagnostic Tip: Apple Device Connectivity Issues due to USB Cord Concern

Released 4/20/2018
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation 5430130 Fuse Replacement

Released 3/20/2018
Special Coverage - Side Impact Airbag Light On

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/28/2018
Red LED, No WiFi Operation, and/or Limited OnStar Module Functionality After OnStar Module Replacement for Another Condition

Released 2/1/2018
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 12/7/2017
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 12/5/2017
Intermittent No Crank/No Start, No Module Communication, MIL, Warning Lights, Vehicle Messages or DTCs Set by Various Control Modules - Diagnosing and Repairing Fretting Corrosion (Disconnect Affected Connector and Apply Dielectric Lubricant)

Released 11/17/2017
Information on COAX Repair Kit Availability

Released 11/7/2017
Verifying Odometer Accuracy

Released 10/6/2017
Diagnostic Tip - Diagnosing Vehicles with OnStar DTC B101D -37

Released 9/6/2017
Diagnostic Tip for Malfunction Indicator Lamp (MIL) Illuminated - DTC U0101 Set

Released 9/5/2017
Updated Warranty and Policy Exchange Program for Electronic Products (U.S. and Canada)

Released 8/30/2017
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 7/25/2017
Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application

Released 4/26/2017
Product Safety Recall - Brake Lamp Malfunction

Released 4/6/2017
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 3/23/2017
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 3/21/2017
Malfunction Indicator Lamp (MIL) - Check Engine Light On, DTC P182E

Released 3/6/2017
Special Coverage Adjustment - Brake Lamp Malfunction

Released 11/15/2016
Diagnostic Information for Supplemental Inflatable Restraint (SIR) System, Intermittent AIR BAG Indicator/Lamp Illuminated with DTC(s) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 or B0044 Set

Released 10/17/2016
Warranty Administration - Changes in Powertrain Warranty Coverage Effective with 2010 Model Year

Released 10/13/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 10/6/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 9/30/2016
Diagnostic Information for Supplemental Inflatable Restraint (SIR) System, Intermittent AIR BAG Indicator/Lamp Illuminated with DTC(s) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 or B0044 Set

Released 9/27/2016
Warranty Administration - Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications

Released 9/16/2016
IPC Odometer Programming Method Quick Reference Guide

Released 8/30/2016
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 8/12/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 6/14/2016
Prior To Any Circuit Testing

Released 5/16/2016
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 5/13/2016
Exterior Lighting Components Tinted or Smoked by an Outside Vendor

Released 4/22/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 4/20/2016
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 4/19/2016
Normal Characteristic - OnStar Power Consumption

Released 3/11/2016
Information Regarding Servicing Components Located Near SIR Components

Released 3/4/2016
Premature Catalytic Converter Failures

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/2/2016
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510, 4041520 and 250 Mile/400 Km Labor Operation Restriction (North America ONLY)

Released 2/12/2016
Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage

Released 2/11/2016
MIL Setting DTC U0101 Current Or History

Released 2/8/2016
Exterior Lamp Condensation and Replacement Guidelines

Released 2/8/2016
Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage

Released 1/28/2016
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 12/17/2015
Repeat Park LPS Fuse Open (Additional Information)

Released 11/23/2015
Verifying Odometer Accuracy

Released 11/12/2015
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 10/31/2015
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 10/31/2015
Product Safety - Brake Lamp Malfunction

Released 10/31/2015
Product Safety - Brake Lamp Malfunction

Released 10/31/2015
Information on the Use of Non GM Approved Battery Chargers and Booster Packs

Released 10/31/2015
Various Electrical Concerns

Released 10/31/2015
Updated Warranty and Policy Exchange Program for Electronic Products (U.S. and Canada)

Released 10/31/2015
GM of Canada OnStar Cellular Communication Upgrade

Released 10/31/2015
ACDelco® Replacement Battery Warranty Procedures

Released 10/31/2015
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 10/31/2015
Low Beam Headlamp Bulb Diagnosis/Replacement (Inspect Bulb and Connector)

Released 10/31/2015
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 10/31/2015
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 10/31/2015
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 10/31/2015
Rear Window Defogger Inoperative

Released 10/31/2015
Exterior Lighting Components Tinted or Smoked by an Outside Vendor

Released 10/31/2015
Information on Poor, Limited, Reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) Range

Released 10/31/2015
Crank No Start After Hot Soak

Released 9/5/2015
GM Wiring Repair Strategy Information

Released 9/5/2015
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510, 4041520 and 250 Mile/400 Km Labor Operation Restriction (North America ONLY)

Released 7/25/2015
ACDelco Replacement Battery Warranty Procedures

Released 6/20/2015
(Hybrid) Emergency First Responder Information

Released 5/2/2015
Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage

Released 3/28/2015
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 3/14/2015
Warranty Administration – Labor Operation 0600014 – Suspected Tampering or Vehicle Modifications

Released 1/31/2015
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 1/1/2015
Radio Does Not Mute Enough When OnStar Turn-By-Turn Navigation Directions Are Announced (Increase Volume Setting or Request Soft Mute Feature Change Through OnStar Customer Service)

Released 8/8/2014
Concerns Or Questions Regarding The Installation Of Dealer Installed Accessories

Released 7/17/2014
High Voltage Safety - High Voltage Disabling

Released 7/14/2014
Powertrain and Various Electrical/Electronic Control Issues

Released 7/1/2014
Sharp Engine Rattle Noise At Start Up May Also Set P0011 P0014 P0016 P0017

Released 6/19/2014
Radio Reprogramming Using Techline/Service Programming System (SPS) - Ensuring Correct Vehicle Selection

Released 6/3/2014
DTCs P0601 P0603 P0604 P062F or P1621 (Stored In The TCM)

Released 2/1/2014
No Audio On Certain XM Radio Channels

Released 12/3/2013
HYBRID (BAS) TAC SGCM Part Restriction

Released 10/5/2013
OnStar Will Not Power Up

Released 9/14/2013
OnStar Will Not Power Up

Released 6/24/2013
Unexpected Stability Control Activation

Released 6/19/2013
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 6/19/2013
Repair Information for Reconnection of Rear Window Defroster (Defogger) Contact or Tab

Released 6/19/2013
Global Information for GM dexos 1 and dexos 2 Engine Oil Specifications, Licensed Brands, and Service Fill

Released 5/31/2013
Unexpected Loss of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry Phone - Bluetooth Issues

Released 5/15/2013
J-35616-64B Terminal Test Probe And Replacement Terminal

Released 4/23/2013
Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage

Released 4/12/2013
Information on Driveline Clunk Noise

Released 3/29/2013
Vehicle Software Enhancements

Released 3/29/2013
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation N1720 Fuse Replacement

Released 3/29/2013
Powertrain and Various Electrical/Electronic Control Issues

Released 3/22/2013
Vibration Analysis Worksheet

Released 3/22/2013
OnStar Will Not Power Up

Released 3/22/2013
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 3/15/2013
Diagnostic Tips - Installing Rear Window To Regulator Assembly

Released 3/1/2013
Paint-less Dent Repair Process

Released 3/1/2013
DVD Navigation Update Program, Navigation Disc Diagnostic Aid, AVN Software Update Discs and Ordering Information

Released 2/15/2013
Windshield Wiper Performance, Cleaning Instructions and Maintenance

Released 2/15/2013
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 2/11/2013
Prior To Any Circuit Testing

Released 1/1/2013
IPC Odometer Programming Method Quick Reference Guide

Released 1/1/2013
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation N1720 Fuse Replacement

Released 3/3/2012
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 2/15/2012
Poor Radio Reception and/or Noise Heard Through Speakers

Released 2/10/2012
Service Programming System (SPS) Errors (E4398, E4399, E4403, E4404 E4413, E4414, E4423 or E4491, E4494)

Released 1/26/2012
Low Beam Headlamp Bulb Diagnosis/Replacement (Inspect Bulb and Connector)

Released 10/22/2011
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510 and Battery Part Restriction (North America ONLY)

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 6/24/2011
Poor A/C Performance, Engine Cooling Fans Inoperative or Reduced Operation

Released 6/6/2011
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 5/19/2011
IPC Odometer Programming Method Quick Reference Guide

Released 5/13/2011
Headlamp, Tail Lamp or Fog/Driving Lamp Damage

Released 4/7/2011
Intermittent Airbag Indicator with DTCs B0014 and/or B0021 Set (Refer to Customer Satisfaction Program 10085D)

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 2/2/2011
Seat Belt Buckle Latching Issues and/or Seat Belt Warning Lights Illuminated

Released 1/24/2011
Low Beam Headlamp Bulb Diagnosis/Replacement (Inspect Bulb and Connector)

Released 1/5/2011
Exterior Lamp Condensation and Replacement Guidelines

Released 12/23/2010
OnStar Phone Number Concerns (Phone Number Incorrect/Assigned to Another Vehicle/Phone) That Occur During Diagnosis of OnStar System

Released 12/8/2010
Intermittent No Crank/No Start, No Module Communication, MIL, Warning Lights, Messages or DTCs Set by Various Control Modules-Diagnosing and Repairing Fretting Corrosion

Released 12/6/2010
IPC Odometer Programming Method Quick Reference Guide

Released 11/5/2010
Intermittent Airbag Indicator with DTCs B0014 and/or B0021 Set (Replace Airbag Connector and Terminals, Reroute Airbag Harness)

Released 10/25/2010
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 10/18/2010
Warranty Code Generated by El-50313/Charger Required for N0110, Battery Parts Rest

Released 10/5/2010
Check Engine Light Illuminated, DTC P0AA1 Set (Replace Battery Energy Control Module Wiring Harness)

Released 9/30/2010
Intermittently Brake Lights (Stop Lamps) Do Not Function Correctly, Cruise Control Inop, DTCs C0131/C0161/C0277 (Perform Repair Outlined)

Released 9/14/2010
Car and Truck Fix It Right the First Time Issues

Released 8/23/2010
Parts Restriction on Ordering OnStar Generation 8 and Generation 9 Vehicle Communication Interface Modules (VCIM)

Released 8/6/2010
Low Beam Headlamp Bulb Diagnosis/Replacement (Inspect Bulb and Connector)

Released 8/4/2010
Intermittent Airbag Indicator with DTCs B0014 and/or B0021 Set (Refer to Customer Satisfaction Program 10085B)

Released 6/28/2010
Intermittent Malfunction Indicator Lamp (MIL) Illuminated, DTC P2138 with Reduced Engine Power (Repair Instrument Panel (IP) to Body Harness Connector)

Released 6/11/2010
Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

Released 6/10/2010
Diagnostic Information for SIR System, Intermittent AIR BAG Indicator/Lamp Illuminated with DTC(s) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 or B0044 Set

Released 6/4/2010
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 4/28/2010
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 4/7/2010
Check Engine Light Illuminated (Replace Generator Battery Control Module Wiring Harness)

Released 3/24/2010
Various Intermittent Electrical Concerns-Door Ajar Message, Interior Lights On, Theft Deterrent Alarm, Retained Accessory Power (RAP) Stays On, Discharged Battery (Diagnose/Repair Door Lock Assembly)

Released 3/10/2010
Intermittent MIL/SES, DTC P2138 with Reduced Engine Power (Repair Instrument Panel (IP) to Body Harness Connector)

Released 3/9/2010
Battery Part Restriction Program Effective March 1, 2008

Released 3/5/2010
Information for Electrical Ground Repair-Use New Replacement Fasteners with Conductive Finish

Released 3/4/2010
Car and Truck Fix It Right the First Time Issues

Released 2/8/2010
Hybrid-Tensioner Primary Accessory Drive-Pulley Bearing Noise, Rattle or Squeal-Spring Tensioner Shoulder Bolt or Bracket Pivot Bolt Fatigue (Replace Drive Belt Tensioner)

Released 2/4/2010
Car and Truck Fix It Right the First Time Issues

Released 1/14/2010
Preventing Damage on Dealer Lots During Longer Periods in Dealer Inventory and Maintaining High CSI Scores

Released 1/8/2010
Diagnostic Tips/Recommendations on GM Accessory 2-Way Remote Start Transmitter When Transmitter Battery is Weak or Dead

Released 12/7/2009
Diagnostic Information for Supplemental Inflatable Restraint (SIR) System, Intermittent AIR BAG Indicator/Lamp Illuminated with DTC(s) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026

Released 11/24/2009
Intermittent No Crank/No Start, No Module Communication, MIL, Warning Lights, Vehicle Messages or DTCs Set by Various Control Modules-Diagnosing and Repairing Fretting Corrosion

Released 11/17/2009
Information on Body Control Module (BCM) Functionality Across Vehicle Lines

Released 11/12/2009
Preventing Damage on Dealer Lots During Longer Periods in Dealer Inventory and Maintaining High CSI Scores

Released 11/4/2009
Car and Truck Fix It Right the First Time Issues

Released 10/27/2009
Diagnostic Information for Supplemental Inflatable Restraint (SIR) System, Intermittent AIR BAG Indicator/Lamp Illuminated with DTC(s) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026,

Released 10/6/2009
Information on Passenger Presence System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 9/1/2009
Intermittent No Crank/No Start, No Module Communication, MIL, Warning Lights, Vehicle Messages or DTCs Set by Various Control Modules (Disconnect Affected Connector and Apply Dielectric Lubricant)

Released 8/27/2009
Minor Wrinkles/Creases, Discoloration, Cigarette Burns and Customer Induced Cuts and Stains on Front and Rear Driver and Passenger Seats with Leather, Vinyl or Cloth Seat Covers

Released 8/13/2009
Information on Body Control Module (BCM) Grounds

Released 7/27/2009
Diagnosing Accessory Drive Belt/Serpentine Belt Noise and Availability and Use of Kent-Moore EN-49228 Laser Alignment Tool-Drive Belt

Released 6/11/2009
Replacement of Headlamp Assemblies Under Warranty and Use of GM vs. Non-GM Headlamp Assemblies

Released 6/8/2009
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 12/5/2017
Intermittent No Crank/No Start, No Module Communication, MIL, Warning Lights, Vehicle Messages or DTCs Set by Various Control Modules - Diagnosing and Repairing Fretting Corrosion (Disconnect Affected Connector and Apply Dielectric Lubricant)

Released 3/10/2017
Security Code Input Message with SPS Error Code E5659, M5304 and/or M5530 During TIS2web Programming

Released 10/17/2016
Warranty Administration - Changes in Powertrain Warranty Coverage Effective with 2010 Model Year

Released 9/26/2016
Handling Requests For Modifications To Permanently Import / Export Vehicles Between The US And Canada

Released 1/1/2016
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 10/31/2015
How to Identify Factory or Aftermarket CNG, LPG, Bi-Fuel Systems

Released 10/31/2015
Special Coverage Adjustment - Throttle Body - Reduced Power Mode

Released 10/31/2015
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 10/31/2015
Control Module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 Shared In Multiple Modules

Released 7/14/2014
Powertrain and Various Electrical/Electronic Control Issues

Released 6/3/2014
DTCs P0601 P0603 P0604 P062F or P1621 (Stored In The TCM)

Released 2/13/2014
MIL Setting DTC U0101 Current Or History

Released 1/31/2014
Oil Leak from Rear of Engine After Extended Driving in Cold Temperatures Below 0 F (-18 C)

Released 7/12/2013
Malfunction Indicator Lamp (MIL) On, Poor Acceleration, Throttle Body Freezing, Multiple DTCs Set, Ice Deposits and/or Oil Deposits Present in Air Inlet Duct

Released 3/22/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V6 and V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 3/15/2013
Malfunction Indicator Lamp (MIL) On, Poor Acceleration, Throttle Body Freezing, Multiple DTCs Set, Ice Deposits and/or Oil Deposits Present in Air inlet Duct

Released 2/1/2013
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 9/4/2012
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 4/30/2012
Intermittent Illumination of Malfunction Indicator Lamp (MIL)/Check Engine Light, DTC P0172 Set (Verify Alcohol Content Information in PCM)

Released 3/3/2012
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 2/10/2012
Service Programming System (SPS) Errors (E4398, E4399, E4403, E4404 E4413, E4414, E4423 or E4491, E4494)

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 2/18/2011
Malfunction Indicator Lamp On - Check Engine Light, DTCs P0011, P0014, P0021, P0024, P0341, P0346, P0366 or P0391 Set (Check Camshaft End Play and Perform Action as Outlined)

Released 8/6/2010
Information on Drilling High Strength Steel Related to Collision Repair

Released 3/9/2010
Intermittent Illumination of Malfunction Indicator Lamp (MIL)/Check Engine Light, DTC P0172 Set (Verify Alcohol Content Information in PCM)

Released 6/19/2009
Procedure to Take Snapshot Data with Tech 2 and Upload Data to Computer Using TIS Software

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 8/31/2017
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 4/25/2017
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 4/12/2017
Underbody Component Corrosion

Released 3/4/2016
Premature Catalytic Converter Failures

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 1/14/2016
Information on Close-Coupled Converter and Engine Replacement

Released 11/30/2015
Premature Catalytic Converter Failures

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 2/1/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V6 and V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 1/1/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 9/14/2010
Car and Truck Fix It Right the First Time Issues

Released 5/8/2020
EPA Summer Grade Gasoline Waiver Allows Use of Winter Grade Surplus Potential Drivability Concerns P0300 P0171 P0174 P228C Fuel Smell Odor Longer Extended Cranking Time Hesitation Engine Stalls

Released 1/14/2020
Diagnostic Tip: Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0299 P2227

Released 10/22/2019
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

Released 9/6/2019
Information Assistance for HFV6 Re-Manufactured Engine Misfire Diagnosis

Released 6/26/2019
TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 3/7/2019
TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands

Released 12/3/2018
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 10/3/2018
Diagnostic Tip: Fuel Injected Gasoline Engines Possible No Start Extended Crank or Fuel Pressure Related DTCs

Released 2/27/2018
Information on Vehicles Sitting Outside on Dealer Lots for Extended Periods of Time with Hard Start or Crank/No Start Condition

Released 11/22/2017
Automatic Transmission Shift and Engine Driveability Concerns and/or MIL ON Due to Aftermarket Oil Bath Type Air Filter Use

Released 7/25/2017
Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application

Released 2/20/2017
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 10/17/2016
Warranty Administration - Changes in Powertrain Warranty Coverage Effective with 2010 Model Year

Released 10/6/2016
TOP TIER Detergent Gasoline Information and Available Brands

Released 9/1/2016
Fuel and Oil Additives - Facts and Myths - Maximizing Gasoline Fuel Economy

Released 8/2/2016
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 1/1/2016
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 10/31/2015
Special Coverage Adjustment - Throttle Body - Reduced Power Mode

Released 10/31/2015
Automatic Transmission Shift and Engine Driveability Concerns and/or MIL ON Due to Aftermarket Oil Bath Type Air Filter Use

Released 10/31/2015
How to Identify Factory or Aftermarket CNG, LPG, Bi-Fuel Systems

Released 10/31/2015
Special Coverage Adjustment - Throttle Body - Reduced Power Mode

Released 10/31/2015
TOP TIER Detergent Gasoline Information and Available Brands

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
Maintenance Cleaning of Fuel Injectors

Released 10/31/2015
Crank No Start After Hot Soak

Released 7/12/2015
TOP TIER Detergent Gasoline Information and Available Brands

Released 5/30/2015
Usage of E85 Fuel in GM Vehicles

Released 5/23/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/2/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/2/2015
Intermittently Key Will Not Rotate in Door or Ignition Lock Cylinder

Released 3/28/2015
Product Quality Center (PQC) Assembly Replacement Process - For Service Agents Not Required to Contact PQC Prior to Assembly Replacement

Released 10/7/2014
Cylinder 1 Miss On Left Turns And Cylinder 4 Miss On Right Turns - Possible Fuel Contamination

Released 7/17/2014
Malfunction Indicator Lamp (MIL) On, Poor Acceleration, Throttle Body Freezing, Multiple DTCs Set, Ice Deposits and/or Oil Deposits Present in Air Inlet Duct

Released 4/9/2013
SES Light And Misfire With Injector Codes

Released 1/1/2013
Information on Diesel Fuel Additives

Released 1/1/2013
Various Driveability Symptoms Due to Clogged Fuel Injectors, MIL/SES DTCs P0171, P0172, P0174, P0300, P1174, P1175 (Clean Fuel Injectors and/or Perform Injector Test With AFIT CH-47976)

Released 4/30/2012
Intermittent Illumination of Malfunction Indicator Lamp (MIL)/Check Engine Light, DTC P0172 Set (Verify Alcohol Content Information in PCM)

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 7/15/2011
Key Code Security Rules and Information on GM KeyCode Look-Up Application (Canada Only)

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 1/13/2011
Intermittent Illumination of Malfunction Indicator Lamp (MIL)/Check Engine Light, DTC P0172 Set (Verify Alcohol Content Information in PCM)

Released 12/8/2010
General Motors Position Regarding the Environmental Protection Agencys Partial Waiver Announcement Allowing the Use of E 15 in MY 2007 and Newer Vehicles

Released 10/27/2010
TOP TIER Detergent Gasoline Information and Available Brands (Deposits, Fuel Economy, No Start, Stall Concerns) Canada Only

Released 7/2/2010
Information on Vehicles Sitting Outside on Dealer Lots for Extended Periods of Time with Hard Start or Crank/No Start Condition

Released 4/29/2010
Unnecessary Flushing Services, Additive Recommendations and Proper Utilization of GM Simplified Maintenance Schedule to Enhance Customer Service Experience

Released 3/4/2010
Car and Truck Fix It Right the First Time Issues

Released 2/4/2010
Car and Truck Fix It Right the First Time Issues

Released 1/14/2010
Preventing Damage on Dealer Lots During Longer Periods in Dealer Inventory and Maintaining High CSI Scores

Released 1/8/2010
Diagnostic Tips/Recommendations on GM Accessory 2-Way Remote Start Transmitter When Transmitter Battery is Weak or Dead

Released 8/17/2009
TOP TIER Detergent Gasoline (Deposits, Fuel Economy, No Start, Power, Performance, Stall Concerns) - Canada ONLY

Released 8/17/2009
TOP TIER Detergent Gasoline (Deposits, Fuel Economy, No Start, Power, Performance, Stall Concerns) - U.S. Only

Released 9/5/2018
Information on A/C Odors During Start Up in Hot Humid Climates

Released 8/22/2018
Diagnostic Tips for Odor Emanating from HVAC System

Released 6/20/2018
AC Blows Warm or Poor Performance

Released 6/14/2017
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 1/28/2016
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 12/5/2015
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
Repair Information for Reconnection of Rear Window (Defroster) Contact or Tab

Released 10/31/2015
Rear Window Defogger Inoperative

Released 9/12/2015
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 7/25/2015
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 5/23/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/2/2015
Information Regarding the Differences Between Leakage and Seepage

Released 3/14/2015
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 7/11/2014
Information Regarding A/C Service Valve Tethered Cap Requirements in the State of Idaho

Released 1/10/2014
HVAC Stuck in Defrost Mode, DTCs B0248, B0268 or B0408 Set

Released 10/13/2011
Eliminating Unwanted Odors in Vehicles

Released 8/10/2011
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 6/24/2011
Poor A/C Performance, Engine Cooling Fans Inoperative or Reduced Operation

Released 4/11/2011
Repair Information for Reconnection of Rear Window Defroster Contact or Tab

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 12/23/2010
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 9/27/2010
Water Leak into Front/Rear Passenger Floor and/or Carpet Wet (Inspect White Plug in HVAC Evap Drain and Apply Sealer to Front of Dash)

Released 8/10/2010
Water Leak into Front and Rear Passenger Floor and/or Carpet Wet (Inspect White Plug in HVAC Evaporator Drain and Apply Sealer to Front of Dash Area)

Released 4/29/2010
Unnecessary Flushing Services, Additive Recommendations and Proper Utilization of GM Simplified Maintenance Schedule to Enhance Customer Service Experience

Released 3/4/2010
Car and Truck Fix It Right the First Time Issues

Released 2/25/2010
Repair Information for Reconnection of Rear Window Defroster Contact or Tab

Released 2/4/2010
Car and Truck Fix It Right the First Time Issues

Released 6/12/2009
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 6/26/2020
Information Assistance for HFV6 Re-Manufactured Engine Drivability Diagnosis Immediately Following Installation

Released 6/23/2020
Warranty Administration - Engine and Transmission Assembly Replacement (U.S. Only)

Released 6/9/2020
Information Assistance for HFV6 Re-Manufactured Engine Drivability Diagnosis Immediately Following Installation

Released 5/21/2020
Misfire Template

Released 5/5/2020
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

Released 3/9/2020
Information on Malfunction Indicator Lamp (MIL) Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set

Released 11/18/2019
Diagnostic Tips for Knocking, Rattle, Squeak and/or Squeal Type Noise from Engine - Engine Replacement Recommendations for HFV6 Gen 1 and Gen 2

Released 10/29/2019
Information on Driveline Clunk Noise

Released 10/9/2019
Information on Engine Oil Consumption Guidelines

Released 9/6/2019
Information Assistance for HFV6 Re-Manufactured Engine Misfire Diagnosis

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 8/15/2019
Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold

Released 8/13/2019
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 8/12/2019
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 6/26/2019
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 6/25/2019
Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts

Released 6/24/2019
Information Assistance for HFV6 Re-Manufactured Engine Misfire Diagnosis

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 6/18/2019
Information on Shifter Sticking and/or Difficulty Selecting Desired Gear

Released 5/20/2019
Information on Water or Ethylene Glycol in Transmission Fluid

Released 5/10/2019
Information Assistance for HFV6 Re-Manufactured Engine Misfire Diagnosis

Released 5/7/2019
Avoiding Torque Converter Or Crankshaft Damage While Diagnosing Noise Concerns Do Not Separate The Torque Converter From the Flex Plate

Released 5/6/2019
Needle Bearings Found In The Oil Pan During An Oil Change

Released 4/8/2019
Engine Replacement Recommendations for HFV6 Gen 1 and Gen 2

Released 4/2/2019
Manual Transmission Operating Characteristics

Released 2/19/2019
Information Assistance for HFV6 Re-Manufactured Engine Misfire Diagnosis

Released 2/18/2019
Misfire Template

Released 2/13/2019
Information for Repairing Engine Front Cover Oil Leak, Sealing Surface Preparation and Applying RTV Sealant

Released 2/4/2019
Diagnostic Tip for Oil Leak from Rear of Engine After Extended Driving in Cold Temperatures Below 0 Degrees F (-18 Degrees C)

Released 1/22/2019
Oil Leak from Rear of Engine After Extended Driving in Cold Temperatures Below 0 F (-18 C)

Released 1/11/2019
Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0299 P2227

Released 1/8/2019
MIL On With DTC P0016 And/Or P0017 Setting On A Properly Timed Engine Or Crank No Start

Released 12/6/2018
Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0171 P0172 P0299 P2227

Released 12/5/2018
Warranty Administration - Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 12/3/2018
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 11/6/2018
Engine Ticking Noise or oil pressure fluctuation On Cold Start

Released 11/1/2018
Engineering Information - Check Engine Light and/or Service Steering Message on Driver Information Center (DIC), Higher Steering Efforts, DTCs C0545 and/or C0460 Set

Released 10/30/2018
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 10/23/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/19/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/17/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/3/2018
Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold

Released 9/27/2018
Whine Noise From Timing Chain Area

Released 8/22/2018
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 8/22/2018
Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center

Released 8/8/2018
Alleged Cylinders Out Of Round

Released 7/24/2018
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 7/24/2018
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 4/19/2018
Information on Engine Oil Life Monitor Operation Calculation

Released 4/9/2018
Information on Water or Ethylene Glycol in Transmission Fluid

Released 3/12/2018
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 12/21/2017
TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands

Released 12/5/2017
Intermittent No Crank/No Start, No Module Communication, MIL, Warning Lights, Vehicle Messages or DTCs Set by Various Control Modules - Diagnosing and Repairing Fretting Corrosion (Disconnect Affected Connector and Apply Dielectric Lubricant)

Released 11/30/2017
Information on Engine Oil Consumption Guidelines

Released 11/21/2017
Information assistance for HFV6 re-manufactured engine misfire diagnosis

Released 11/14/2017
DTC P0016 P0017 P0018 P0019 P0008 P0009

Released 10/2/2017
Cylinder Head Tick Noise And/ Or Damage - Possible Plugged Oil Feed Orifice

Released 9/26/2017
Information On Remanufactured Engine Misfire Diagnosis After Installation

Released 8/31/2017
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 8/21/2017
Alleged Cylinders Out Of Round

Released 6/8/2017
Engine Replacement Recommendations for HFV6 Gen 1 and Gen 2

Released 6/8/2017
Engine Ticking Noise On Cold Start

Released 5/26/2017
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 5/10/2017
Warranty Administration - Automatic Transmission Oil Cooler Flush and Flow Test

Released 4/25/2017
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 4/12/2017
Underbody Component Corrosion

Released 3/29/2017
Information on Driveline Clunk Noise

Released 3/24/2017
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 3/21/2017
Special Coverage Adjustment - GF6 Gen1 Automatic Transmission Replacement

Released 3/21/2017
Malfunction Indicator Lamp (MIL) - Check Engine Light On, DTC P182E

Released 3/14/2017
Engine Replacement Recommendations HFV6 Gen 1 Only

Released 3/10/2017
Security Code Input Message with SPS Error Code E5659, M5304 and/or M5530 During TIS2web Programming

Released 1/9/2017
Diagnostic Aid For Vehicles With Shift To Park Message And All DTCs P1AEE P1AEF P1AF0 P1AF2 P1E22

Released 11/15/2016
Alleged Cylinders Out Of Round

Released 11/10/2016
Special Coverage Adjustment - GF6 Gen1 Automatic Transmission Replacement

Released 10/27/2016
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 10/24/2016
Malfunction Indicator Lamp (MIL) - Check Engine Light On, DTC P182E

Released 10/17/2016
Warranty Administration - Changes in Powertrain Warranty Coverage Effective with 2010 Model Year

Released 10/12/2016
Warranty Administration - Change in Automatic Transmission Add Condition Documentation and Claim Submission

Released 10/6/2016
TOP TIER Detergent Gasoline Information and Available Brands

Released 9/30/2016
Engine Oil Life Monitor Operation Calculation

Released 9/9/2016
Rough Idle Crank No Start Extended Crank Or Misfire Due to Excessive Carbon On Top of the Valves or Sticking Valves

Released 8/29/2016
Engine Repair Tip for Installation of Pistons

Released 8/8/2016
Low Audible Whine from Engine

Released 8/2/2016
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 7/11/2016
Information for Engine Concerns Resulting from Lack of Scheduled Maintenance, Improper Service or Aftermarket Calibrations

Released 6/29/2016
MIL On With DTC P0016 And/Or P0017 Setting On A Properly Timed Engine Or Crank No Start

Released 6/22/2016
New Design Cylinder Heads

Released 6/15/2016
Special Coverage Adjustment - GF6 Gen1 Automatic Transmission Replacement

Released 6/15/2016
Malfunction Indicator Lamp On - Check Engine Light, DTCs P0011, P0014, P0021, P0024, P0341, P0346, P0366 or P0391 Set (Check Camshaft End Play and Perform Action as Outlined)

Released 4/27/2016
PQC Assembly Replacement Process - For Dealers Required to Contact PQC Prior to Replacing an Assembly (U.S. and Canada Only)

Released 4/18/2016
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 4/12/2016
Special Coverage Adjustment - GF6 Gen1 Automatic Transmission Replacement

Released 4/12/2016
Information Regarding Magnetic Drain Plugs

Released 4/7/2016
Manual Transmission Operating Characteristics

Released 3/7/2016
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 3/3/2016
New Design Cylinder Heads

Released 2/11/2016
Needle Bearings Found in the oil pan During An Oil Change

Released 2/11/2016
MIL Setting DTC U0101 Current Or History

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 1/22/2016
MIL Setting DTC U0101 Current Or History

Released 1/22/2016
Oil Leak from Rear of Engine After Extended Driving in Cold Temperatures Below 0 F (-18 C)

Released 1/14/2016
Information on Close-Coupled Converter and Engine Replacement

Released 1/1/2016
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 12/15/2015
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 12/4/2015
MIL On With DTC P0016 And/Or P0017 Setting On A Properly Timed Engine Or Crank No Start

Released 12/1/2015
Engine Replacement Recommendations HFV6 Gen 1 Only

Released 11/23/2015
Engine Replacement Recommendations HFV6 Gen 1 Only

Released 11/4/2015
Engine Replacement Recommendations HFV6 Gen 1 Only

Released 10/31/2015
Engine and Automatic Transmission/Transaxle Identification

Released 10/31/2015
DTC P0016 P0017 P0018 P0019 P0008 P0009

Released 10/31/2015
Slip or No Reverse or 3rd Gear, No Forward, DTC P0776

Released 10/31/2015
Engine Ticking Noise On Cold Start

Released 10/31/2015
DTC P0016 P0017 P0018 P0019 P0008 P0009

Released 10/31/2015
Engine Squealing Type Noise on Start-up or Vibration or Intermittent Loss of Accessory Drive

Released 10/31/2015
Information on Engine Oil Consumption Guidelines

Released 10/31/2015
PAC Courtesy Transportation Assistance Program

Released 10/31/2015
Engine Repair Tip for Installation of Pistons

Released 10/31/2015
Vibration Analysis Worksheet

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
Rough Idle Crank No Start Extended Crank or Misfire Due to Excessive Carbon On Top of the Valves or Sticking Valves

Released 10/31/2015
Information on Driveline Clunk Noise

Released 10/31/2015
Manual Transmission Operating Characteristics

Released 10/31/2015
Product Safety - Shift Lever Indicator May Not Display Correct Gear

Released 10/31/2015
Deceleration Misfire On All Cylinders 1400 RPM To 1800 RPM Diagnosis

Released 10/31/2015
Diagnostic Tip for Low Line Pressure or Pressure Regulator Valve Stuck After Pump Cover Replacement

Released 10/31/2015
Automatic Transmission Fluid Leak from Torque Converter Housing Area

Released 10/31/2015
MIL On With DTC P0016 and/or P0017 Setting On a Properly Timed Engine or Crank No Start

Released 10/31/2015
Diagnostic Tips for Preventing Oil Leaks After Changing Oil and Filter

Released 10/31/2015
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019

Released 8/8/2015
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 7/18/2015
Manual Transmission Operating Characteristics

Released 6/13/2015
Engine Replacement Recommendations HFV6 Gen 1 Only

Released 5/30/2015
Automatic Transmission Oil Cooler Flow Test Essential Tool J-45096 TransFlow

Released 5/23/2015
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 5/23/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/2/2015
Information Regarding the Differences Between Leakage and Seepage

Released 4/18/2015
Engine Oil Life Monitor Operation Calculation

Released 3/28/2015
Product Quality Center (PQC) Assembly Replacement Process - For Service Agents Not Required to Contact PQC Prior to Assembly Replacement

Released 3/14/2015
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 7/17/2014
Alleged Cylinders Out Of Round

Released 7/17/2014
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019

Released 6/11/2014
Sharp Engine Rattle Noise At Start Up May Also Set P0011 P0014 P0016 P0017

Released 6/3/2014
DTCs P0601 P0603 P0604 P062F or P1621 (Stored In The TCM)

Released 4/22/2014
Engine Ticking Noise On Cold Start

Released 3/28/2014
DTC P0016 P0017 P0018 P0019 P0008 P0009

Released 2/13/2014
MIL Setting DTC U0101 Current Or History

Released 1/31/2014
Oil Leak from Rear of Engine After Extended Driving in Cold Temperatures Below 0 F (-18 C)

Released 1/18/2014
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 9/6/2013
Diagnostic Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 8/5/2013
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 8/2/2013
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019

Released 8/1/2013
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 6/19/2013
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 6/19/2013
Engine Squealing Type Noise on Start-up or Vibration

Released 6/19/2013
Product Safety - Shift Lever Indicator May Not Display Correct Gear

Released 6/19/2013
Global Information for GM dexos 1 and dexos 2 Engine Oil Specifications, Licensed Brands, and Service Fill

Released 5/21/2013
GM TAC Support of Vehicle Vibration Complaints - U.S. Dealers Only

Released 4/12/2013
Information on Driveline Clunk Noise

Released 4/12/2013
Automatic Transmission Fluid Leak from Torque Converter Housing Area

Released 4/9/2013
SES Light And Misfire With Injector Codes

Released 3/22/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V6 and V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 3/22/2013
Vibration Analysis Worksheet

Released 3/22/2013
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 3/8/2013
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019

Released 3/8/2013
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019

Released 2/1/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V6 and V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 1/25/2013
Product Safety - Shift Level Indicator May Not Display Correct Gear

Released 1/18/2013
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019

Released 1/14/2013
Rough Running - Idle Surge - CEL On Or CMP Actuator Codes After Installation Of Reman HVV6

Released 1/11/2013
Product Safety - Shift Lever Indicator May Not Display Correct Gear

Released 1/11/2013
Rough Running / Idle Surge / CEL On Or CMP Actuator Codes After Installation Of Reman HVV6

Released 1/4/2013
Cylinder Head Tick Noise And/Or Damage - Possible Plugged Oil Feed Orifice

Released 1/1/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 12/21/2012
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019

Released 9/4/2012
Service Update for Inventory and Customer Vehicles-Transmission Control Module (TCM) Inspection and Maintenance Test Diagnostic Trouble Codes (DTC) Will Not Clear

Released 9/4/2012
Information on Normal Maintenance or Warranty Service for 4T40, 4T45, 4T65, 4L60 Automatic Transmission Oil Pan Magnet Upgrade

Released 9/4/2012
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 9/4/2012
Diagnostic Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 5/23/2012
Guidelines for Usage of Transmission K Labor Operation Recondition Add Time (Bulletin Canceled)

Released 3/5/2012
Coolant Leaking from Engine (Replace Coolant Crossover Pipe Gaskets)

Released 3/5/2012
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 3/3/2012
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 10/24/2011
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 9/6/2011
P0172 Setting After Engine Replacement

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 5/17/2011
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 5/6/2011
Information on Driveline Clunk Noise when Shifting Between PARK and DRIVE, PARK and REVERSE or DRIVE and REVERSE

Released 3/28/2011
Engine and Automatic Transmission/Transaxle Identification

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 3/7/2011
Product Quality Center (PQC) for Engine, Transmission Assembly and Transfer Case Repalcement

Released 2/18/2011
Malfunction Indicator Lamp On - Check Engine Light, DTCs P0011, P0014, P0021, P0024, P0341, P0346, P0366 or P0391 Set (Check Camshaft End Play and Perform Action as Outlined)

Released 12/15/2010
Manual Transmission Operating Characteristics

Released 11/18/2010
Information - Non-GM Parts and Accessories (Aftermarket)

Released 11/1/2010
Information on Water or Ethylene Glycol in Transmission Fluid

Released 9/21/2010
Oil Leak at Front of Engine (Replace Front Cover Seal)

Released 9/14/2010
Car and Truck Fix It Right the First Time Issues

Released 8/6/2010
Information on Drilling High Strength Steel Related to Collision Repair

Released 7/22/2010
TCM Inspection and Maintenance Test - DTC Will Not Clear

Released 6/30/2010
Diagnostic Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 5/12/2010
Warranty Administration - Change in Automatic Transmission Add Condition Documentation and Claim Submission

Released 4/29/2010
Unnecessary Flushing Services, Additive Recommendations and Proper Utilization of GM Simplified Maintenance Schedule to Enhance Customer Service Experience

Released 3/8/2010
Coolant Leaking from Engine (Replace Coolant Crossover Pipe Gaskets)

Released 3/4/2010
Car and Truck Fix It Right the First Time Issues

Released 2/17/2010
Oil Leak Front of Engine (Replace Front Cover Seal)

Released 2/5/2010
Information on 2-3 Upshift or 3-2 Downshift Clunk Noise

Released 2/4/2010
Car and Truck Fix It Right the First Time Issues

Released 2/3/2010
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 1/12/2010
Guidelines for Usage of Transmission K Labor Operation Recondition Add Time

Released 1/8/2010
Malfunction Indicator Lamp On-Check Engine Light, DTCs P0011, P0014, P0021, P0024, P0341, P0346, P0366 or P0391 Set (Check Camshaft End Play and Perform Action as Outlined)

Released 12/17/2009
Warranty Administration - Change in Automatic Transmission Add Condition Documentation and Claim Submission

Released 12/11/2009
Unnecessary Engine Crankcase and Subsystems Flushing Services, Additive Recommendations and Proper Utilization of GM Simplified Maintenance Schedule to Enhance Customer Service Experience

Released 12/1/2009
Information on Water or Ethylene Glycol in Transmission Oil

Released 11/25/2009
Transmission Hesitation, Delayed Shifting, Shifting at Wrong Time (Reprogram TCM)

Released 11/13/2009
Current Model Year Goodwrench Transmission Replacement Assembly Program

Released 11/4/2009
Car and Truck Fix It Right the First Time Issues

Released 11/2/2009
Information on Driveline Clunk Noise When Shifting Between PARK and DRIVE, PARK and REVERSE or DRIVE and REVERSE

Released 10/6/2009
Product Quality Center (PQC) for Engine, Transmission Assembly and Transfer Case Replacement

Released 10/1/2009
Engine and Automatic Transmission/Transaxle Identification

Released 9/9/2009
Automatic Transmission Oil Cooler Flush and Flow Test Essential Tool J 45096 TransFlow

Released 7/29/2009
Manual Transmission Operating Characteristics

Released 7/27/2009
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 7/22/2009
Guidelines for Usage of Transmission K Labor Operation Recondition Add Time

Released 6/15/2009
GM Training - June 2009 New Course Information (For U.S. Dealers and Aftermarket)

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 3/9/2018
Customer Satisfaction Program - Vehicle Communication Interface Module (VCIM) Programming Not Completed

Released 9/28/2017
Diagnostic Tip: OnStar Vehicles with B101D and Symptom Codes

Released 7/28/2017
Service Parts Safety Recall - Fuel Transfer Pump Recall

Released 5/18/2017
Product Safety Recall - Brake Lamp Malfunction

Released 5/18/2017
Special Coverage Adjustment - Brake Lamp Malfunction

Released 4/26/2017
Product Safety Recall - Brake Lamp Malfunction

Released 3/21/2017
Special Coverage Adjustment - GF6 Gen1 Automatic Transmission Replacement

Released 3/15/2017
Warranty Administration - Field Action Courtesy Transportation Policy

Released 3/6/2017
Special Coverage Adjustment - Brake Lamp Malfunction

Released 2/20/2017
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 11/10/2016
Special Coverage Adjustment - GF6 Gen1 Automatic Transmission Replacement

Released 7/13/2016
38660 - A16-2038660 GMI700 31UX Missing GM Roadside Kit

Released 6/15/2016
Special Coverage Adjustment - GF6 Gen1 Automatic Transmission Replacement

Released 4/12/2016
Special Coverage Adjustment - GF6 Gen1 Automatic Transmission Replacement

Released 10/31/2015
Special Coverage Adjustment - Throttle Body - Reduced Power Mode

Released 10/31/2015
Product Safety - Brake Lamp Malfunction

Released 10/31/2015
Special Coverage Adjustment - Loss of Electric Power Steering Assist

Released 10/31/2015
Product Safety - Shift Lever Indicator May Not Display Correct Gear

Released 8/19/2014
Product Safety - Brake Lamp Malfunction

Released 6/19/2013
Product Safety - Shift Lever Indicator May Not Display Correct Gear

Released 1/25/2013
Product Safety - Shift Level Indicator May Not Display Correct Gear

Released 1/11/2013
Product Safety - Shift Lever Indicator May Not Display Correct Gear

Released 9/4/2012
Service Update for Inventory and Customer Vehicles-Transmission Control Module (TCM) Inspection and Maintenance Test Diagnostic Trouble Codes (DTC) Will Not Clear

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 5/9/2019
Information on Tire Radial Force Variation (RFV)

Released 12/17/2018
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 12/5/2018
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 9/12/2018
Engineering Information - Check Engine Light and/or Service Steering Message on Driver Information Center (DIC), Higher Steering Efforts, DTCs C0545 and/or C0460 Set

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 12/15/2017
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 5/26/2017
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 4/19/2017
Non-Design Intent Wheel Lock Nuts and Lug Nuts

Released 4/12/2017
Underbody Component Corrosion

Released 3/17/2017
Power Steering Fluid Leak at Fluid Reservoir or Reservoir Connection

Released 12/9/2016
Information on Diagnosis and Replacement of Shock Absorber and Strut Due to Fluid Leak

Released 12/5/2016
Warranty Administration - GM Dealer Empowerment Program and Goodwill Procedures

Released 11/7/2016
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 10/13/2016
General Motors New Vehicle Wheel Warranty Coverage

Released 9/30/2016
Power Steering Fluid Leak at Fluid Reservoir or Reservoir Connection

Released 9/30/2016
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 9/30/2016
Wheel Balancing Machine Finish Damage to Chrome Clad or ChromeTech® Wheels

Released 9/27/2016
Warranty Administration - Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications

Released 9/1/2016
Fuel and Oil Additives - Facts and Myths - Maximizing Gasoline Fuel Economy

Released 7/13/2016
38660 - A16-2038660 GMI700 31UX Missing GM Roadside Kit

Released 7/11/2016
Traction Control Light Flashes Under Hard Acceleration at Higher Road Speeds

Released 6/22/2016
Information on Slight or Mild Tire Feathering and Recommended Practices (Normal Tire Wear Condition)

Released 5/25/2016
Refinishing Aluminum Wheels

Released 5/20/2016
Information on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires

Released 4/5/2016
Grease or Sealant Visible on Electronic Power Steering Gear - Should Not Be Interpreted as Leak

Released 3/30/2016
Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/23/2016
Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)

Released 2/12/2016
Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 1/1/2016
General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 1/1/2016
Information on Diagnosis and Replacement of Shock Absorber and Strut Due to Fluid Leak

Released 11/25/2015
Information on Tire Radial Force Variation (RFV)

Released 11/25/2015
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 10/31/2015
Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles

Released 10/31/2015
Special Coverage Adjustment - Loss of Electric Power Steering Assist

Released 10/31/2015
Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles

Released 10/31/2015
Vibration Analysis Worksheet

Released 10/31/2015
Guidelines when Changing Tire and Wheel Size

Released 10/31/2015
Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels

Released 10/31/2015
Tire Pressure Monitor (TPM) Concerns After Accessory Wheel Installation

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
Diagnostic Tip: Unable To Learn Tire Pressure Monitor After Service

Released 10/31/2015
Information on Removal/Cracking of Stainless Steel Wheel Nut Caps

Released 10/31/2015
Diagnostic Tip - Unable To Learn Tire Pressure Monitor After Service

Released 10/31/2015
Diagnostic Tip - Unable To Learn Tire Pressure Monitor After Service

Released 10/31/2015
Mounting, Balancing and Installation of Accessory Wheels and Tires Available Through GM Accessories

Released 10/31/2015
Use of Nitrogen Gas in Tires

Released 9/12/2015
General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 7/18/2015
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 6/20/2015
GM TAC Support of Vehicle Vibration Complaints - US And Canada Dealers Only

Released 6/13/2015
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 5/2/2015
Information Regarding the Differences Between Leakage and Seepage

Released 3/14/2015
Warranty Administration – Labor Operation 0600014 – Suspected Tampering or Vehicle Modifications

Released 3/14/2015
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 2/6/2014
Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)

Released 2/6/2014
Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)

Released 2/6/2014
Information on Slight or Mild Tire Feathering and Recommended Practices (Normal Tire Wear Condition)

Released 1/4/2014
Proper Wheel Installation and Wheel Torque Techniques

Released 6/19/2013
Dealership Service Consultant Procedure as Vehicle Comes into Service Drive for Tire Pressure Monitor (TPM) System Message, Light and Customer Information

Released 5/21/2013
GM TAC Support of Vehicle Vibration Complaints - U.S. Dealers Only

Released 3/22/2013
Vibration Analysis Worksheet

Released 3/22/2013
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 1/1/2013
Proper Wheel Installation and Wheel Torque Techniques

Released 9/4/2012
Clunk or Thump Type Noise from Front Suspension

Released 5/17/2012
Information on Slight or Mild Tire Feathering and Recommended Practices (Normal Tire Wear Condition)

Released 5/3/2012
Information on Tire Radial Force Variation (RFV)

Released 3/27/2012
Hydraulic Power Steering System Leak - Required Diagnostic Actions

Released 1/23/2012
Hydraulic Power Steering System Leak - Required Diagnostic Actions

Released 12/3/2011
Information on Diagnosis and Replacement of Shock Absorber and Strut Due to Fluid Leak

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 5/13/2011
18 Inch Accessory Wheels Available Through GM Accessories

Released 4/21/2011
Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels

Released 4/14/2011
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/21/2011
General Motors New Vehicle Wheel Warranty Coverage

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 3/17/2011
Refinishing Aluminum Wheels

Released 12/13/2010
Guidelines for Using Labor Operations E0200, E0201, E0203, E0204 - Wheel Balance

Released 12/9/2010
Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles

Released 9/14/2010
Car and Truck Fix It Right the First Time Issues

Released 6/17/2010
Information for Normal Operating Characteristics of Electric Power Steering (EPS) System During Extended Lock-to-Lock Turns or When Held at Maximum Steering Wheel Rotation and/or DTCs C0176 and C0476

Released 6/9/2010
Information on Proper Wheel Changing Procedures and Cautions

Released 6/7/2010
Guidelines for Using Labor Operations E2020 - Wheel Alignments, E2000 - Toe Adjust and E0200, E0201, E0203, E0204 - Wheel Balance

Released 5/19/2010
Warranty Administration - Labor Operation Z1111 - Suspected Tampering or Vehicle Modifications

Released 5/4/2010
Information on Tire Radial Force Variation (RFV)

Released 4/29/2010
Unnecessary Flushing Services, Additive Recommendations and Proper Utilization of GM Simplified Maintenance Schedule to Enhance Customer Service Experience

Released 4/28/2010
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 4/27/2010
Low Tire Pressure, Leaking Cast Aluminum Wheels (Repair with Adhesive Sealant)

Released 4/27/2010
Use of Nitrogen Gas in Tires

Released 4/27/2010
Tire Puncture Repair Procedures for All Cars and Light Duty Trucks

Released 4/27/2010
Dealership Service Consultant Procedure as Vehicle Comes into Service Drive for Tire Pressure Monitor (TPM) System Message, Light and Customer Information

Released 4/27/2010
Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)

Released 4/26/2010
TPM System Overview, Diagnosing Tire Pressure Monitor System (TPM) Concerns and TPM Frequently Asked Questions (FAQ)

Released 4/13/2010
Revised GM of Canada New Vehicle Limited Warranty Tire Program and Global Warranty Management (GWM) Submission Rollout Information

Released 4/5/2010
Clunk, Knock or Rattle Noise from Front of Vehicle While Driving or Turning Over Bumps at Low Speeds (Diagnose Noise and Perform Outlined Repair)

Released 3/29/2010
Revised General Motors New Vehicle Tire Warranty Program and Global Warranty Management (GWM) Submission Rollout Information (U.S. Dealers Only)

Released 3/15/2010
Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels

Released 3/4/2010
Car and Truck Fix It Right the First Time Issues

Released 2/4/2010
Car and Truck Fix It Right the First Time Issues

Released 1/14/2010
Refinishing Aluminum Wheels

Released 1/14/2010
Preventing Damage on Dealer Lots During Longer Periods in Dealer Inventory and Maintaining High CSI Scores

Released 12/17/2009
Information on Replacement Wheel Weights

Released 12/4/2009
Low Tire Pressure, Leaking Cast Aluminum Wheels (Repair with Adhesive Sealant)

Released 12/4/2009
Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)

Released 12/1/2009
EI09137 - Possible Wheel/Tire Vibration on Vehicles Equipped with P225/50R18 Goodyear Tires (Engineering Information Closed)

Released 12/1/2009
Wheel Balancing Machine Finish Damage to Chrome Clad or ChromeTech Wheels

Released 11/30/2009
GM of Canada New Vehicle Limited Warranty Tire Program

Released 11/12/2009
Preventing Damage on Dealer Lots During Longer Periods in Dealer Inventory and Maintaining High CSI Scores

Released 11/4/2009
Car and Truck Fix It Right the First Time Issues

Released 11/4/2009
Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)

Released 11/3/2009
Guidelines for Using Labor Operation E2020-Wheel Alignments, E2000-Toe Adjust and E0200, E0201, E0203, E0204-Wheel Balance

Released 11/3/2009
Information on Tire Radial Force Variation (RFV)

Released 10/30/2009
Revised General Motors New Vehicle Tire Warranty Program

Released 10/30/2009
GM of Canada New Vehicle Limited Warranty Tire Program

Released 10/16/2009
Information on Replacement of Shock Absorbers and Struts Due to Fluid Leaks

Released 10/8/2009
Statement on Tire Sealant Included in GM Inflator Kits (Supplied with New Vehicles or as GM Accessory)

Released 8/24/2009
Clunk, Knock or Rattle Noise from Front of Vehicle While Driving or Turning Over Bumps at Low Speeds (Diagnose Noise and Perform Outlined Repair)

Released 8/13/2009
Information on Slight or Mild Tire Feathering and Recommended Practices (Normal Tire Wear Condition)

Released 8/7/2009
Diagnostic Tips/Recommendations When Power Steering Pump Replacement Is Necessary

Released 8/5/2009
Information on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires

Released 7/24/2009
Mounting, Balancing and Installation of Accessory Wheels and Tires Available Through GM Accessories

Released 7/15/2009
18 Inch Accessory Wheels Available Through GM Accessories

Released 6/12/2009
EI09137 -Possible Wheel/Tire Vibration on Vehicles Equipped with P225/50R18 Goodyear Tires (Engineering Information)

Released 6/8/2009
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 11/5/2019
J-35616-64B Or EL-35616-58 Terminal Test Probe Information/Repair

Released 10/10/2019
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/9/2019
Key Code Security Rules and Information on GM KeyCode Look-Up Application (U.S. Only)

Released 9/17/2019
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 6/3/2019
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 5/9/2019
Information on Tire Radial Force Variation (RFV)

Released 11/20/2018
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 11/5/2018
Working with GM on a Product Assistance Claim (PAC)

Released 10/26/2018
Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts

Released 10/8/2018
PAC Courtesy Transportation Assistance Program

Released 9/11/2018
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 6/22/2018
Dealer Responsibility for Cargo Carrying Capacity Labeling

Released 5/30/2018
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 5/14/2018
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/10/2018
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 2/1/2018
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 12/15/2017
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 12/4/2017
Enhancing Field Product Reports with Digital Pictures

Released 8/23/2017
Paint-less Dent Repair Process

Released 8/10/2017
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 7/25/2017
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 6/23/2017
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 6/22/2017
Interior Cleaning -- Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer --Product Availability

Released 6/8/2017
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 6/2/2017
Concerns Or Questions Regarding Installation Of Dealer Installed Accessories

Released 5/26/2017
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 4/6/2017
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 3/15/2017
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 3/15/2017
Warranty Administration - Field Action Courtesy Transportation Policy

Released 12/14/2016
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 12/5/2016
Warranty Administration - GM Dealer Empowerment Program and Goodwill Procedures

Released 11/18/2016
Concerns Or Questions Regarding Installation Of Dealer Installed Accessories

Released 11/14/2016
Warranty Administration - Change in Product Field Action Customer Reimbursement Procedure (U.S. Dealers Only)

Released 11/1/2016
Warranty Administration - Updated - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 10/13/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 10/7/2016
PQC Assembly Replacement Process - Dealers Required to Contact PQC Prior to Replacing an Assembly

Released 10/6/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 9/30/2016
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 9/30/2016
Changes to Essential and Available Tool Numbering System

Released 9/27/2016
Warranty Administration - New Global Labor Codes

Released 9/19/2016
Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS)

Released 8/12/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 8/12/2016
Warranty Administration - Servicing Vehicles from Canada (U.S. Dealers Only)

Released 7/13/2016
38660 - A16-2038660 GMI700 31UX Missing GM Roadside Kit

Released 6/8/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/20/2016
Service Programming System (SPS) Errors (E4398, E4399, E4403, M4404 M4413, E4414, E4423 or E4491)

Released 5/20/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/16/2016
New U.S. Dealer Special Tool Loan Program

Released 4/22/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 4/18/2016
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 4/14/2016
Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 3/29/2016
Information on COAX Repair Kit Availability

Released 3/29/2016
Being Prepared for TAC, Caller Preparedness and Checklist - Contacting U.S. Technical Assistance (TAC) and Use of Strategy Based Diagnostics

Released 3/14/2016
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 3/1/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 2/5/2016
Hem Flange Rust Repair

Released 11/25/2015
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 10/31/2015
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/31/2015
Warranty Administration - Causal Part Requirements for Transactions Submitted to GM for Payment

Released 10/31/2015
Information on the Use of Non GM Approved Battery Chargers and Booster Packs

Released 10/31/2015
PQC Assembly Replacement Process - For Dealers Required to Contact PQC Prior to Replacing an Assembly (U.S. and Canada Only)

Released 10/31/2015
Engine Repair Tip for Installation of Pistons

Released 10/31/2015
Warranty Administration - Change in Product Field Action Customer Reimbursement Procedure (U.S. Dealers Only)

Released 10/31/2015
Warranty Administration - New Vehicle Maintenance Program Cross-Border Servicing between the U.S. and Canada

Released 10/31/2015
Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS)

Released 10/31/2015
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 10/31/2015
Information on Drilling High Strength Steel Related to Collision Repair

Released 10/31/2015
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 10/31/2015
Dealer Reimbursement Procedures for CAC Tier 1 and Tier 2 Empowerment Tool: Diagnostic Fee, Short Term Rental, and Up-Front Towing (U.S. Only)

Released 10/31/2015
Warranty Administration - GM Dealer Empowerment Program and Goodwill Procedures

Released 10/31/2015
Product Quality Center (PQC) Assembly Replacement Process - For Dealers Required to Contact PQC Prior to Replacing an Assembly (U.S. and Canada Only)

Released 9/12/2015
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 9/5/2015
Brake Lathe Calibration Procedure

Released 9/5/2015
Enhancing Field Product Reports with Digital Pictures

Released 9/5/2015
GM Wiring Repair Strategy Information

Released 9/5/2015
Information on Communication with OnStar® Module After Canadian Cellular Upgrade

Released 8/22/2015
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 8/8/2015
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 7/25/2015
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 7/18/2015
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 7/12/2015
Application of Anti-Corrosion Materials

Released 6/20/2015
GM TAC Support of Vehicle Vibration Complaints - US And Canada Dealers Only

Released 5/30/2015
Automatic Transmission Oil Cooler Flow Test Essential Tool J-45096 TransFlow

Released 3/14/2015
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 12/5/2014
Information for Dealers on How to Submit a Product Information Report (PIR) (Canada Only)

Released 7/8/2014
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To

Released 5/22/2014
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510, 4041520 and 250 Mile/400 Km Labor Operation Restriction (North America ONLY)

Released 2/6/2014
Information on Slight or Mild Tire Feathering and Recommended Practices (Normal Tire Wear Condition)

Released 6/19/2013
Correct Selection Of Labor Codes

Released 6/7/2013
IPC Odometer Programming Method Quick Reference Guide

Released 5/21/2013
GM TAC Support of Vehicle Vibration Complaints - U.S. Dealers Only

Released 5/15/2013
J-35616-64B Terminal Test Probe And Replacement Terminal

Released 3/22/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V6 and V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 3/1/2013
Paint-less Dent Repair Process

Released 1/1/2013
IPC Odometer Programming Method Quick Reference Guide

Released 9/4/2012
GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period

Released 9/4/2012
Diagnostic Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 3/19/2012
Hem Flange Rust Repair

Released 3/5/2012
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 1/13/2012
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 10/24/2011
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 10/22/2011
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510 and Battery Part Restriction (North America ONLY)

Released 10/22/2011
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 8/10/2011
Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS)

Released 7/22/2011
Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm

Released 7/22/2011
Enhancing Field Product Reports with Digital Pictures

Released 6/17/2011
Improperly Formatted SI Screen Characters

Released 6/9/2011
Warranty Administration-Revised Customer Concern Not Duplicated (CCND)/Verified Labor Operation Numbers/How to Submit CCND Transactions in GWM / Elimination of E9995, J9993, J9994 and J9995

Released 5/23/2011
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 5/19/2011
IPC Odometer Programming Method Quick Reference Guide

Released 5/9/2011
Information for Dealers on How to Submit a Product Information Report (PIR) (Canada Only)

Released 5/5/2011
Change in Product Field Action Customer Reimbursement Procedure (U.S. Dealers Only)

Released 4/18/2011
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 4/13/2011
Warranty Parts Center (WPC) Special Part Request Enhancement - New Expedited Overnight Shipping Process and Form Information

Released 4/7/2011
Expediting Warranty Parts

Released 3/2/2011
Automatic Transmission Oil Cooler Flush and Flow Test Essential Tool J-45096 TransFlow

Released 2/3/2011
Expanded Customer Concern Not Duplicated (CCND)/Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 11/19/2010
Application of Anti-Corrosion Materials

Released 10/18/2010
Warranty Code Generated by El-50313/Charger Required for N0110, Battery Parts Rest

Released 10/13/2010
General Motors Dealership Critical Equipment Requirements and Recommendations

Released 9/2/2010
Engineering Information (EI) Process

Released 9/1/2010
Correct Selection Of Labor Codes

Released 8/23/2010
Parts Restriction on Ordering OnStar Generation 8 and Generation 9 Vehicle Communication Interface Modules (VCIM)

Released 8/10/2010
Water Leak into Front and Rear Passenger Floor and/or Carpet Wet (Inspect White Plug in HVAC Evaporator Drain and Apply Sealer to Front of Dash Area)

Released 8/6/2010
Information on Drilling High Strength Steel Related to Collision Repair

Released 7/30/2010
Electronic Exchange Program Changes

Released 7/20/2010
Driver and/or Passenger Side Windshield Pillar Garnish Molding Loose, Gap at Top (Install New Fasteners)

Released 7/1/2010
Out-of-Warranty Parts for Engineering Analysis

Released 6/17/2010
Free Agent Best Practices for HUMMER, Pontiac, Saab and Saturn Customers or Those Affected by Dealership Consolidation (U.S. Only) (SB10168)

Released 6/9/2010
Warranty Admin - Expanded Customer Concern Not Duplicated (CCND)/Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 5/28/2010
Expediting Warranty Parts

Released 5/27/2010
Key Code Security Rules and Information on GM KeyCode Look-Up Application (Canada Only)

Released 5/26/2010
Warranty Admin - Warranty Claims Submission-Importance of GM Part Numbers and Parts with Date Codes

Released 5/24/2010
Technical Assistance Center (TAC) Coverage Available for Current and Last Nine Model Year Vehicles (U.S. Only)

Released 5/21/2010
Improperly Formatted SI Screen Characters

Released 5/20/2010
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 5/20/2010
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 5/19/2010
Warranty Administration - Labor Operation Z1111 - Suspected Tampering or Vehicle Modifications

Released 5/18/2010
Information for Dealers on How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 5/17/2010
Information for Dealers on How to Submit a Product Information Report (PIR) (Canada Only)

Released 5/4/2010
Information on Tire Radial Force Variation (RFV)

Released 5/4/2010
Enhancing Field Product Reports with Digital Pictures

Released 5/3/2010
Warranty Administration-Revised Wiring Repair Labor Operations and Required Additional Information

Released 4/29/2010
Unnecessary Flushing Services, Additive Recommendations and Proper Utilization of GM Simplified Maintenance Schedule to Enhance Customer Service Experience

Released 4/26/2010
Required Return Criteria of Complete Electrical Center (EC) and Body Control Module (BCM) with Integrated Electrical Center to Warranty Parts Center (WPC)

Released 3/29/2010
Revised General Motors New Vehicle Tire Warranty Program and Global Warranty Management (GWM) Submission Rollout Information (U.S. Dealers Only)

Released 3/5/2010
Information for Electrical Ground Repair-Use New Replacement Fasteners with Conductive Finish

Released 2/15/2010
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 2/4/2010
Car and Truck Fix It Right the First Time Issues

Released 1/11/2010
Hybrid Vehicle Labor Time Operations

Released 1/5/2010
Exterior Paint Codes

Released 12/11/2009
Unnecessary Engine Crankcase and Subsystems Flushing Services, Additive Recommendations and Proper Utilization of GM Simplified Maintenance Schedule to Enhance Customer Service Experience

Released 11/11/2009
New Labor Operation Codes for Dealer-Installed GM Accessories Replaced During Warranty Coverage Period

Released 9/24/2009
Discontinuation of Printed GM VIN Cards

Released 9/11/2009
GM Training - September 2009 New Course Information (For U.S. Dealers and Aftermarket)

Released 8/13/2009
Information on Paint Stain Under Protective Shipping Film

Released 8/10/2009
GM Training - August 2009 New Course Information (For U.S. Dealers and Aftermarket)

Released 7/22/2009
GM Training - July 2009 New Course Information (For U.S. Dealers and Aftermarket)

Released 7/16/2009
Technical Assistance Center (TAC) Coverage Available for Current and Last Nine Model Year Vehicles (U.S. Only)

Released 6/22/2009
Bumps or Rust Colored Spots in Paint Due to Rail or Iron Dust (Remove Rail Dust)

Released 6/16/2009
Information Required Before Contacting GM Technical Assistance or When Ordering Replacement OnStar VCIM

Released 6/15/2009
Engineering Information (EI) Process

Released 6/15/2009
GM Training - June 2009 New Course Information (For U.S. Dealers and Aftermarket)

Released 7/18/2015
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/15/2013
Windshield Wiper Performance, Cleaning Instructions and Maintenance

Released 2/21/2011
Windshield Wiper Performance, Cleaning Instructions and Maintenance

Released 9/14/2010
Car and Truck Fix It Right the First Time Issues

Released 4/28/2010
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 1/14/2010
Preventing Damage on Dealer Lots During Longer Periods in Dealer Inventory and Maintaining High CSI Scores

Released 11/12/2009
Preventing Damage on Dealer Lots During Longer Periods in Dealer Inventory and Maintaining High CSI Scores

Released 6/8/2009
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores