Get Free 2013 CHEVROLET IMPALA V6, 3.6L; DOHC; 24V; DI TSBs

Released 6/24/2020
Warranty Administration - Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only)

Released 5/27/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 5/20/2020
IPC Odometer Programming Method Quick Reference Guide

Released 5/7/2020
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 5/6/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 4/14/2020
Underbody Component Corrosion

Released 4/3/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/20/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/18/2020
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 1/21/2020
Warranty Administration - Repurchase Vehicle Dealer Processing Fee Labor Operation and Submission Guidelines (U.S. ONLY)

Released 12/12/2019
Service Programming System (SPS) Errors (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961)

Released 11/25/2019
Use of Dealer Case Management (DCM) and Technician Preparedness for Contacting U.S. Technical Assistance (TAC)

Released 10/16/2019
Information for Dealers on How to Submit a Product Information Report (PIR) (Canada Only)

Released 9/6/2019
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (US Dealers Only).

Released 9/5/2019
Creak/Pop Noise From Front Over Bumps

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 6/26/2019
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 5/2/2019
Use of Dealer Case Management (DCM) and Technician Preparedness for Contacting U.S. Technical Assistance (TAC)

Released 4/23/2019
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 4/1/2019
Information on Proper Use of Floor Mats

Released 3/28/2019
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 3/26/2019
Warranty Administration - Updated - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 3/25/2019
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/25/2019
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/22/2019
Engineering Information (EI) Process

Released 3/22/2019
Information on Proper Use of Floor Mats

Released 3/18/2019
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 3/14/2019
Properly Maintaining Vehicles in Dealer Inventory

Released 3/13/2019
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (US Dealers Only)

Released 3/13/2019
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only).

Released 3/8/2019
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 3/6/2019
Verifying Odometer Accuracy

Released 2/26/2019
Requesting a New Key Code for Customer with Lost or Stolen Keys

Released 2/19/2019
Tips for Servicing Fuel Level Sensors/ Fuel Gauge Inoperative or Inaccurate

Released 2/15/2019
Diagnostic Tips For I/M Flags Resetting After Ignition Cycled

Released 2/8/2019
Warranty Administration – Labor Operation 0600014 – Suspected Tampering or Vehicle Modifications

Released 2/5/2019
Properly Maintaining Vehicles in Dealer Inventory

Released 1/31/2019
Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS)

Released 1/31/2019
Use of Dealer Case Management (DCM) and Technician Preparedness for Contacting U.S. Technical Assistance (TAC)

Released 1/18/2019
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 1/14/2019
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 1/2/2019
Photographing Various Vehicle Concerns and Submitting Them to the GM Technical Assistance Center (TAC)

Released 12/21/2018
Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers

Released 12/17/2018
Diagnostic Tip: EL-51578 MOST Bus Diagnostic Tool Kit

Released 12/17/2018
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 12/13/2018
Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC)

Released 12/5/2018
Warranty Administration - Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 12/5/2018
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 11/30/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 11/27/2018
Information for Dealers/Service Advisors on When and How to Submit a Pre-Repair Authorization (PRA) (U.S. Dealers Only)

Released 11/26/2018
Tips for Servicing Fuel Level Sensors/ Fuel Gauge Inoperative or Inaccurate

Released 11/20/2018
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 11/20/2018
Diagnostic Tips: XM Audio Traffic And Travel Link Availability And Operation

Released 11/20/2018
Requirements For OnStar Over The Air Programming And Updates

Released 11/9/2018
Engineering Information - Exhaust Smell in Vehicle, Exhaust Noise Heard Coming from Under Hood, Check Engine Light On, DTCs P0442, P0496, P0455, P0430 and P0420 Set

Released 11/6/2018
Engine Ticking Noise or oil pressure fluctuation On Cold Start

Released 11/5/2018
Working with GM on a Product Assistance Claim (PAC)

Released 11/2/2018
Warranty Administration - Guidelines for Multiple Repairs with Independent Causes (GM Canada Dealers only)

Released 10/30/2018
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 10/26/2018
Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts

Released 10/23/2018
Information on Disabling Passive Locking / Unlocking from Vehicle Outside Door Handles (U.S. and Canada Only)

Released 10/23/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/19/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/17/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/10/2018
AC Blows Warm or Poor Performance

Released 10/8/2018
PAC Courtesy Transportation Assistance Program

Released 10/5/2018
Engine Oil Leak from Side of Engine Block

Released 10/3/2018
Diagnostic Tip: Fuel Injected Gasoline Engines Possible No Start Extended Crank or Fuel Pressure Related DTCs

Released 10/3/2018
IPC Odometer Programming Method Quick Reference Guide

Released 10/3/2018
Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold

Released 10/1/2018
Cold Start Misfire and/or Rough Idle - DTC P0300 May Be Set

Released 9/11/2018
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 9/5/2018
Information on A/C Odors During Start Up in Hot Humid Climates

Released 8/28/2018
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 8/24/2018
Variable Diagnostic Time Allowances (U.S. Only)

Released 8/22/2018
Hem Flange Rust Repair

Released 8/22/2018
Rear and Side Tempered Glass Spots (Quench Marks)

Released 8/22/2018
Power Steering Cooling Lines and/or Engine Oil Cooler Line Leak

Released 8/22/2018
Poor Range of Garage Door Transmitter

Released 8/22/2018
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 8/22/2018
Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center

Released 8/22/2018
Diagnostic Tips for Odor Emanating from HVAC System

Released 8/22/2018
Information on Paint Stain Under Protective Shipping Film

Released 8/14/2018
Engineering Information - Exhaust Smell in Vehicle, Exhaust Noise Heard Coming from Under Hood, Check Engine Light On, DTCs P0442, P0496, P0455, P0430 and P0420 Set

Released 8/8/2018
Fluid In Spark Plug Tubes

Released 8/8/2018
Alleged Cylinders Out Of Round

Released 8/8/2018
DTC P0016 P0017 P0018 P0019 P0008 P0009

Released 7/25/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 7/24/2018
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 7/24/2018
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 7/23/2018
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 7/11/2018
Cooling System Contaminated With Engine Oil

Released 7/6/2018
Diagnostic Aid: Part Identification For Next Generation Infotainment Components And Correct Labor Codes

Released 7/3/2018
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 6/22/2018
Dealer Responsibility for Cargo Carrying Capacity Labeling

Released 6/21/2018
Information on New Refrigerant (R1234yf) for A/C Service

Released 6/20/2018
AC Blows Warm or Poor Performance

Released 5/30/2018
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 5/25/2018
Information on New Refrigerant (R1234yf) for A/C Service

Released 5/24/2018
Fleet Key Option - Adding Keys

Released 5/23/2018
Diagnostic Tip: Apple Device Connectivity Issues due to USB Cord Concern

Released 5/15/2018
Information on New Refrigerant (R-1234yf) for A/C Service

Released 5/14/2018
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/10/2018
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 5/4/2018
Warranty Administration - Proper Labor Operation Selection and Causal Part Identification for Warranty Transactions

Released 4/20/2018
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation 5430130 Fuse Replacement

Released 4/19/2018
Information on Engine Oil Life Monitor Operation Calculation

Released 4/9/2018
Information on Water or Ethylene Glycol in Transmission Fluid

Released 4/6/2018
Underbody Component Corrosion

Released 3/20/2018
Reduced Engine Power, Reduced Engine Power Displayed on Driver Information Center (DIC), Malfunction Indicator Lamp (MIL) Illuminated - DTC P228C

Released 3/16/2018
Eliminating Unwanted Odors in Vehicles

Released 3/12/2018
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 3/9/2018
GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period

Released 3/9/2018
Customer Satisfaction Program - Vehicle Communication Interface Module (VCIM) Programming Not Completed

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/28/2018
Red LED, No WiFi Operation, and/or Limited OnStar Module Functionality After OnStar Module Replacement for Another Condition

Released 2/27/2018
Warranty Administration - Updated - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 2/1/2018
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 1/17/2018
Warranty Administration - Warranty Claims Submission - Outside Rear View Mirrors

Released 12/7/2017
Dealer Responsibility for Cargo Carrying Capacity Labeling

Released 12/6/2017
Normal Characteristic - Clock Does Not Update or Slow to Update

Released 12/5/2017
Intermittent No Crank/No Start, No Module Communication, MIL, Warning Lights, Vehicle Messages or DTCs Set by Various Control Modules - Diagnosing and Repairing Fretting Corrosion (Disconnect Affected Connector and Apply Dielectric Lubricant)

Released 11/21/2017
Information assistance for HFV6 re-manufactured engine misfire diagnosis

Released 11/20/2017
Diagnostic Tip- Information for U0140 or U0073 (BCM Appears Off Line On The High Speed Buss)

Released 11/17/2017
Information on COAX Repair Kit Availability

Released 11/17/2017
Intermittent Malfunction Indicator Lamp (MIL) Illuminated, DTC P2138 with Reduced Engine Power (Repair Instrument Panel (IP) to Body Harness Connector)

Released 11/7/2017
Verifying Odometer Accuracy

Released 10/6/2017
Diagnostic Tip - Diagnosing Vehicles with OnStar DTC B101D -37

Released 9/28/2017
Diagnostic Tip: OnStar Vehicles with B101D and Symptom Codes

Released 8/30/2017
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 8/23/2017
Paint-less Dent Repair Process

Released 8/22/2017
Malfunction Indicator Lamp (MIL) Illuminated - DTC B001A 02 Set

Released 7/25/2017
Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application

Released 6/30/2017
Stalling - Hesitation - Lack Of Performance P018B and/Or P2635 Setting In High Ambient Temperatures

Released 6/23/2017
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 6/22/2017
Interior Cleaning -- Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer --Product Availability

Released 6/16/2017
Seat Belt Extender Availability

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 6/14/2017
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 5/22/2017
Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels

Released 5/10/2017
Warranty Administration - Automatic Transmission Oil Cooler Flush and Flow Test

Released 4/25/2017
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 4/19/2017
Non-Design Intent Wheel Lock Nuts and Lug Nuts

Released 4/12/2017
Underbody Component Corrosion

Released 4/10/2017
Information on Proper Use of Floor Mats

Released 3/29/2017
Information on Driveline Clunk Noise

Released 3/23/2017
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 3/21/2017
Malfunction Indicator Lamp (MIL) - Check Engine Light On, DTC P182E

Released 3/16/2017
Engineering Information - High Pitch Squeal Noise from Water Pump

Released 3/15/2017
Warranty Administration - Field Action Courtesy Transportation Policy

Released 3/10/2017
Security Code Input Message with SPS Error Code E5659, M5304 and/or M5530 During TIS2web Programming

Released 2/13/2017
Information for Installing the Correct Replacement Spin-On Oil Filter When Servicing

Released 12/19/2016
Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

Released 12/9/2016
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 11/15/2016
Alleged Cylinders Out Of Round

Released 11/15/2016
Diagnostic Information for Supplemental Inflatable Restraint (SIR) System, Intermittent AIR BAG Indicator/Lamp Illuminated with DTC(s) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 or B0044 Set

Released 11/10/2016
Information on Side Door Window Glass Chipping Caused by Hanging Vehicle Key Lock Box

Released 11/2/2016
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 10/24/2016
Audio Muting When Listening to Some Sirius XM Channels Due to Interference in Some Geographic Locations

Released 10/7/2016
PQC Assembly Replacement Process - Dealers Required to Contact PQC Prior to Replacing an Assembly

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 9/30/2016
Instructions for Installing Techline Infotainment DVD (GMNA Only)

Released 9/30/2016
Hesitation or Sag on Acceleration after Coast (Reprogram TCM and ECM)

Released 9/30/2016
Excessive Water In Door, Wet Carpet After Hard Rain Or Automatic Car Wash

Released 9/30/2016
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 9/30/2016
Information on Side Door Window Glass Chipping Caused by Hanging Vehicle Key Lock Box

Released 9/30/2016
Warranty Administration - Warranty Claims Submission - Outside Rear View Mirrors

Released 9/30/2016
HomeLink® Programming to a Genie Intellicode® 2 Garage Door Opener

Released 9/30/2016
Changes to Essential and Available Tool Numbering System

Released 9/30/2016
Flex Fuel Sensor and Bracket Part Change

Released 9/30/2016
Handsfree/Bluetooth Audio Quality Issues

Released 9/30/2016
Wheel Balancing Machine Finish Damage to Chrome Clad or ChromeTech® Wheels

Released 9/30/2016
Malfunction Indicator Lamp (MIL) On, Multiple 5 Volt Reference DTCs Set

Released 9/27/2016
Warranty Administration - Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications

Released 9/22/2016
Hem Flange Rust Repair

Released 9/22/2016
Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

Released 9/16/2016
IPC Odometer Programming Method Quick Reference Guide

Released 9/14/2016
OnStar Will Not Power Up

Released 9/9/2016
Rough Idle Crank No Start Extended Crank Or Misfire Due to Excessive Carbon On Top of the Valves or Sticking Valves

Released 8/26/2016
Key Replacement Due to Incorrect Keys Purchased

Released 8/12/2016
Warranty Administration - Servicing Vehicles from Canada (U.S. Dealers Only)

Released 8/3/2016
Non-approval of Clipping (Sectioning of Two Vehicles) for Collision Repair

Released 7/11/2016
Information for Engine Concerns Resulting from Lack of Scheduled Maintenance, Improper Service or Aftermarket Calibrations

Released 7/11/2016
Traction Control Light Flashes Under Hard Acceleration at Higher Road Speeds

Released 6/10/2016
Information on Proper Use of Floor Mats

Released 5/31/2016
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 5/17/2016
Diagnostic Tip - ABS Lamp On With Any Of The Following DTCs C0035 C0040 Or Unwanted Traction Control Activation

Released 5/16/2016
New U.S. Dealer Special Tool Loan Program

Released 5/13/2016
Accessory Power Outlet and Trailer Lighting Fuse Replacement - Use Global Labor Operation 5430130 Fuse Replacement

Released 5/10/2016
Abnormal Noise And Or Vibration While Driving Due To Non-GM Aftermarket Accessory

Released 4/20/2016
Radio Does Not Mute Enough When OnStar Turn-By-Turn Navigation Directions Are Announced (Increase Volume Setting or Request Soft Mute Feature Change Through OnStar Customer Service)

Released 4/12/2016
Information Regarding Magnetic Drain Plugs

Released 4/12/2016
Rear and Side Tempered Glass Spots (Quench Marks)

Released 4/7/2016
Underbody Component Corrosion

Released 4/5/2016
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 4/5/2016
Grease or Sealant Visible on Electronic Power Steering Gear - Should Not Be Interpreted as Leak

Released 3/31/2016
Infotainment System Will Not Return to Media After Bluetooth Call Ends

Released 3/29/2016
Being Prepared for TAC, Caller Preparedness and Checklist - Contacting U.S. Technical Assistance (TAC) and Use of Strategy Based Diagnostics

Released 3/16/2016
Police Package Vehicles, Daytime Running Lamps (DRL), Automatic Headlights (AHL), Dome and Courtesy Lamps, Trunk Release, Speed Limiter - Programmable Options - Obtaining Calibrations

Released 3/14/2016
Power Foldaway Mirror Glass Shakes, Flutters at Normal Driving Speeds

Released 3/11/2016
Information Regarding Servicing Components Located Near SIR Components

Released 3/7/2016
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 3/3/2016
Side Detection System Unavailable or Intermittently Side Blind Zone Stops Working

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 2/9/2016
Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

Released 2/8/2016
Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage

Released 2/5/2016
Hem Flange Rust Repair

Released 1/28/2016
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 1/1/2016
Information on Diagnosis and Replacement of Shock Absorber and Strut Due to Fluid Leak

Released 12/22/2015
IPC Odometer Programming Method Quick Reference Guide

Released 12/15/2015
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 11/25/2015
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 11/23/2015
Verifying Odometer Accuracy

Released 11/12/2015
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 10/31/2015
Information on Removal/Cracking of Stainless Steel Wheel Nut Caps

Released 10/31/2015
Information on Proper Use of Floor Mats

Released 10/31/2015
Vibration Analysis Worksheet

Released 10/31/2015
Information on Drilling High Strength Steel Related to Collision Repair

Released 10/31/2015
Crankshaft Rear Oil Seal - Oil Leak

Released 10/31/2015
Repair Information for Reconnection of Rear Window (Defroster) Contact or Tab

Released 10/31/2015
Police Package Vehicles, Daytime Running Lamps (DRL), Automatic Headlights (AHL), Dome and Courtesy Lamps, Trunk Release, Speed Limiter - Programmable Options - Obtaining Calibrations

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
Warranty Administration - New Vehicle Maintenance Program Cross-Border Servicing between the U.S. and Canada

Released 10/31/2015
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 10/31/2015
Use of Nitrogen Gas in Tires

Released 10/31/2015
Diagnostic Tip for Low Line Pressure or Pressure Regulator Valve Stuck After Pump Cover Replacement

Released 10/31/2015
Information on Paint Stain Under Protective Shipping Film

Released 10/31/2015
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 10/31/2015
Control Module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 Shared In Multiple Modules

Released 10/31/2015
Diagnostic Tips for Preventing Oil Leaks After Changing Oil and Filter

Released 10/31/2015
Product Safety - Chassis Electronic Control Module Internal Contamination

Released 10/31/2015
Exterior Lighting Components Tinted or Smoked by an Outside Vendor

Released 10/31/2015
Information on Poor, Limited, Reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) Range

Released 10/31/2015
Mounting, Balancing and Installation of Accessory Wheels and Tires Available Through GM Accessories

Released 10/31/2015
Special Coverage Adjustment - Engine Cooling Fan Motor

Released 10/31/2015
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 10/31/2015
Automatic Transmission Shift and Engine Driveability Concerns and/or MIL ON Due to Aftermarket Oil Bath Type Air Filter Use

Released 10/31/2015
Turn By Turn Directions Not Displayed After Canada Upgrade

Released 10/31/2015
Updated Warranty and Policy Program for Electronic Products (U.S. and Canada)

Released 10/31/2015
Ticking, Tap, or Rattle Noise From Engine

Released 10/31/2015
Diagnostic Tip - Spongy Brake Pedal After Hydraulic Brake Component Disconnect Or Replacement - Air Trapped In System

Released 10/31/2015
Warranty Administration - Causal Part Requirements for Transactions Submitted to GM for Payment

Released 10/31/2015
GM of Canada OnStar Cellular Communication Upgrade

Released 10/31/2015
PAC Courtesy Transportation Assistance Program

Released 10/31/2015
Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles

Released 10/31/2015
Updated Warranty and Policy Exchange Program for Electronic Products (U.S. and Canada)

Released 10/31/2015
Rattle/Noise from Front or Rear of Vehicle on Cold Start Up

Released 10/31/2015
Information on Engine Oil Consumption Guidelines

Released 10/31/2015
Driver and/or Passenger Power Seat Height Stuck in the Full-up Position, Intermittent Inoperative Seat Adjustment or Not Lowering

Released 10/31/2015
Service Parts Safety - Windshield Wiper Motor Failure

Released 10/31/2015
Information on the Use of Non GM Approved Battery Chargers and Booster Packs

Released 10/31/2015
White Film/Residue on Vehicle Interior, Door Trim Panels and/or Instrument Panel (IP)

Released 10/31/2015
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 9/5/2015
Intermittent Malfunction Indicator Lamp (MIL) Illuminated, DTC P2138 with Reduced Engine Power (Repair Instrument Panel (IP) to Body Harness Connector)

Released 9/5/2015
Eliminating Unwanted Odors in Vehicles

Released 9/5/2015
Enhancing Field Product Reports with Digital Pictures

Released 8/22/2015
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 8/8/2015
Information on Proper Use of Floor Mats

Released 8/8/2015
Seat Belt Buckle Latching Issues and/or Seat Belt Warning Lights Illuminated

Released 7/25/2015
ACDelco Replacement Battery Warranty Procedures

Released 7/25/2015
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 7/18/2015
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 7/18/2015
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 7/12/2015
Application of Anti-Corrosion Materials

Released 7/12/2015
TOP TIER Detergent Gasoline Information and Available Brands

Released 6/27/2015
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 6/6/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 6/1/2015
Product Safety - Unintended Ignition Key Rotation

Released 5/30/2015
Usage of E85 Fuel in GM Vehicles

Released 5/23/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/16/2015
Low Beam Headlamp Bulb Diagnosis/Replacement (Inspect Bulb and Connector)

Released 5/2/2015
Intermittently Key Will Not Rotate in Door or Ignition Lock Cylinder

Released 3/28/2015
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 1/31/2015
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 12/7/2014
Diagnostic Tip: OnStar Module Does Not Support All B101D Symptom Codes

Released 8/24/2014
Diagnostic Tip for Engine Misfire and/or Popping Noise on Cold Startup after Cylinder Head or Fuel Rail/Injector Repair

Released 8/8/2014
Concerns Or Questions Regarding The Installation Of Dealer Installed Accessories

Released 8/7/2014
Inside Rear View Mirror is Loose and/or Mirror Mounting Bracket Fell Off

Released 7/17/2014
Left Front Fender Liner Rattle, Ticking or Flutter Noise While Driving

Released 7/14/2014
Powertrain and Various Electrical/Electronic Control Issues

Released 7/11/2014
Information Regarding A/C Service Valve Tethered Cap Requirements in the State of Idaho

Released 7/8/2014
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To

Released 6/19/2014
Radio Reprogramming Using Techline/Service Programming System (SPS) - Ensuring Correct Vehicle Selection

Released 5/16/2014
DTC Symptom Byte Documentation

Released 2/11/2014
Malfunction Indicator Lamp (MIL) On, Various DTCs Set, IPC Inoperative, Display and/or BCM Fuse Blown

Released 2/6/2014
Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)

Released 2/1/2014
No Audio On Certain XM Radio Channels

Released 1/24/2014
GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period

Released 1/4/2014
Loose Ground Terminal Repair and Proper Labor Code

Released 1/4/2014
Proper Wheel Installation and Wheel Torque Techniques

Released 10/4/2013
Diagnostic Tip: Diagnosing Vehicles with OnStar DTC B101D-37

Released 7/29/2013
Diagnostic Tip - Knock Pop Creak Clunk or Snap Noise From Front of Vehicle

Released 6/21/2013
Growl Type Noise Coming from Front of Vehicle

Released 6/19/2013
Global Information for GM dexos 1 and dexos 2 Engine Oil Specifications, Licensed Brands, and Service Fill

Released 6/19/2013
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 6/19/2013
Dealership Service Consultant Procedure as Vehicle Comes into Service Drive for Tire Pressure Monitor (TPM) System Message, Light and Customer Information

Released 6/19/2013
A/C Blows Warm Air, A/C Inoperative, Automatic Transmission Cooler Bracket Contacting Condenser

Released 6/19/2013
DTC C027B, Low Brake Pedal Feel After Master Cylinder Repairs

Released 6/19/2013
Repair Information for Reconnection of Rear Window Defroster (Defogger) Contact or Tab

Released 6/19/2013
Correct Selection Of Labor Codes

Released 6/7/2013
Pop or Clunk Noise When Turning the Steering Wheel at a Stop or Low Speeds

Released 6/7/2013
Erratic or Insufficient Cooling when A/C Compressor is On

Released 5/31/2013
Unexpected Loss of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry Phone - Bluetooth Issues

Released 4/23/2013
Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage

Released 4/12/2013
Information on Driveline Clunk Noise

Released 3/29/2013
Vehicle Software Enhancements

Released 3/29/2013
Fluid leaking from Power Steering Pump Area

Released 3/22/2013
Vibration Analysis Worksheet

Released 3/1/2013
Paint-less Dent Repair Process

Released 3/1/2013
No Crank/No Start, Dead Battery Due to Parasitic Drain/Discharge

Released 2/15/2013
Windshield Wiper Performance, Cleaning Instructions and Maintenance

Released 2/15/2013
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 2/11/2013
Prior To Any Circuit Testing

Released 2/1/2013
Flutter or Rattle Noise Heard from HVAC Vent

Released 1/1/2013
Information on Aftermarket Device Interference with OnStar Diagnostic Services

Released 1/1/2013
Various Driveability Symptoms Due to Clogged Fuel Injectors, MIL/SES DTCs P0171, P0172, P0174, P0300, P1174, P1175 (Clean Fuel Injectors and/or Perform Injector Test With AFIT CH-47976)

Released 1/1/2013
Dealer Responsibility for Cargo Carrying Capacity Labeling

Released 1/1/2013
Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

Released 1/1/2013
Key Code Security Rules and Information on GM KeyCode Look-Up Application (Canada Only)

Released 9/4/2012
IPC Odometer Programming Method Quick Reference Guide

Released 9/4/2012
Information on Adhesive Residue on Dash Pad Trim and/or Wood Grain Trim

Released 5/18/2012
Information on Paint Stain Under Protective Shipping Film

Released 5/15/2012
Car and Truck Fix it Right the First Time Issues

Released 5/12/2012
Car and Truck Fix it Right the First Time Issues

Released 5/5/2012
Car and Truck Fix it Right the First Time Issues

Released 5/3/2012
Information on Tire Radial Force Variation (RFV)

Released 5/3/2012
Car and Truck Fix it Right the First Time Issues

Released 4/30/2012
Information on Hem Flange Sealer for Corrosion Protection

Released 4/30/2012
Car and Truck Fix it Right the First Time Issues

Released 4/28/2012
Car and Truck Fix it Right the First Time Issues

Released 4/25/2012
Car and Truck Fix it Right the First Time Issues

Released 4/24/2012
Corrosion Protection for Metal Panels with Dealer Installed Accessories Fastened by Drilled Holes

Released 4/23/2012
Car and Truck Fix it Right the First Time Issues

Released 4/17/2012
Rear Window Defogger - Broken Heating Grid Detection Method

Released 4/15/2012
Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat, DTCs 5045 or B0074 0F May Set in PPS Module

Released 4/11/2012
Car and Truck Fix it Right the First Time Issues

Released 3/19/2012
Requesting a New Key Code for Customer with Lost or Stolen Keys

Released 3/19/2012
Hem Flange Rust Repair

Released 3/16/2012
Requesting a New Key Code for Customer with Lost or Stolen Keys

Released 3/13/2012
Car and Truck Fix it Right the First Time Issues

Released 2/24/2012
Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)

Released 2/24/2012
Information - Non-GM Parts and Accessories (Aftermarket) (Bulletin Canceled)

Released 2/10/2012
Car and Truck Fix it Right the First Time Issues

Released 2/3/2012
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 1/19/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/19/2012
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 1/19/2012
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 1/14/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/13/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/13/2012
Seat Belt Buckle Latching Issues and/or Seat Belt Warning Lights Illuminated

Released 1/13/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/13/2012
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 1/12/2012
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 10/24/2011
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 10/22/2011
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510 and Battery Part Restriction (North America ONLY)

Released 10/17/2011
Safety Belt Locking Conditions (Normal Operating Characteristics)

Released 10/14/2011
Eliminating Unwanted Odors in Vehicles

Released 10/13/2011
Eliminating Unwanted Odors in Vehicles

Released 10/9/2011
Special Equipment Options (SEO) on Police Vehicles

Released 9/23/2011
Missing OnStar Owner Kit Integration in Vehicle Owner Manual

Released 9/21/2011
Police Package Vehicles, Daytime Running Lamps (DRL), Automatic Headlights (AHL), Dome and Courtesy Lamps, Trunk Release, Speed Limiter - Programmable Options - Obtaining Calibrations

Released 9/21/2011
Police Package Vehicles, Daytime Running Lamps (DRL), Automatic Headlights (AHL), Dome and Courtesy Lamps, Trunk Release, Speed Limiter - Programmable Options - Obtaining Calibrations

Released 9/14/2011
Information on Body Control Module (BCM) Grounds

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 5/15/2017
Multiple U-code Diagnostic Information - With one having symptom Byte 71

Released 4/12/2017
Underbody Component Corrosion

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 5/17/2016
Diagnostic Tip - ABS Lamp On With Any Of The Following DTCs C0035 C0040 Or Unwanted Traction Control Activation

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
Product Safety - Chassis Electronic Control Module Internal Contamination

Released 10/31/2015
Product Safety - Chassis Electronic Control Module Internal Contamination

Released 10/31/2015
Diagnostic Tip - Spongy Brake Pedal After Hydraulic Brake Component Disconnect Or Replacement - Air Trapped In System

Released 9/5/2015
Brake Lathe Calibration Procedure

Released 8/1/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 6/6/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 4/26/2014
Diagnostic Tip - ABS Lamp On With Any Of The Following DTCs C0035 C0040 Or Unwanted Traction Control Activation

Released 3/13/2014
Diagnostic Tip - Rattle Noise From Rear Of Vehicle While Driving At Low Speeds Over Small To Medium Sized Bumps

Released 1/4/2014
Diagnostic Tip - Spongy Brake Pedal After Hydraulic Brake Component Disconnect Or Replacement - Air Trapped In System

Released 6/19/2013
DTC C027B, Low Brake Pedal Feel After Master Cylinder Repairs

Released 3/22/2013
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 1/17/2013
Spongy Brake Pedal After Hydraulic Brake Component Disconnect Or Replacement - Air Trapped In System

Released 5/18/2012
Information on Resurfacing Park Brake Portion of Rear Brake Rotor

Released 5/15/2012
Information on FNC Brake Rotors

Released 4/30/2012
Car and Truck Fix it Right the First Time Issues

Released 4/28/2012
Car and Truck Fix it Right the First Time Issues

Released 4/11/2012
Car and Truck Fix it Right the First Time Issues

Released 3/13/2012
Car and Truck Fix it Right the First Time Issues

Released 2/10/2012
Car and Truck Fix it Right the First Time Issues

Released 1/19/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/14/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/13/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 7/9/2019
Cooling System Contaminated With Engine Oil

Released 7/11/2018
Cooling System Contaminated With Engine Oil

Released 5/10/2017
Warranty Administration - Automatic Transmission Oil Cooler Flush and Flow Test

Released 3/16/2017
Engineering Information - High Pitch Squeal Noise from Water Pump

Released 11/7/2016
Engineering Information - High Pitch Squeal Noise from Water Pump

Released 10/27/2016
Engineering Information - HIgh Pitch Squeal Noise from Water Pump

Released 8/12/2016
Semi-Annual Preventative Maintenance Check for Police Vehicle Cooling Fans

Released 8/2/2016
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 11/3/2015
Special Coverage Adjustment - Engine Cooling Fan Motor

Released 10/31/2015
Semi-Annual Preventative Maintenance Check for Police Vehicle Cooling Fans

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
Special Coverage Adjustment - Engine Cooling Fan Motor

Released 10/31/2015
Special Coverage Adjustment - Engine Cooling Fan Motor

Released 3/14/2015
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 9/27/2013
Cooling Fans Do Not Run or Run with Key Off

Released 8/27/2013
Hoot Noise From Engine Area

Released 5/15/2012
Car and Truck Fix it Right the First Time Issues

Released 5/12/2012
Car and Truck Fix it Right the First Time Issues

Released 5/3/2012
Car and Truck Fix it Right the First Time Issues

Released 4/29/2012
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 4/28/2012
Car and Truck Fix it Right the First Time Issues

Released 4/23/2012
Car and Truck Fix it Right the First Time Issues

Released 11/19/2011
Unnecessary Flushing Services, Additive Recommendations and Proper Utilization of GM Simplified Maintenance Schedule to Enhance Customer Service Experience (U.S. Only)

Released 11/16/2011
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 5/21/2020
Misfire Template

Released 5/20/2020
IPC Odometer Programming Method Quick Reference Guide

Released 5/14/2020
IPC Odometer Programming Method Quick Reference Guide

Released 11/26/2019
Key Code Security Rules and Information on GM KeyCode Look-Up Application (U.S. Only)

Released 11/5/2019
J-35616-64B Or EL-35616-58 Terminal Test Probe Information/Repair

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 7/16/2019
Multiple U-code Diagnostic Information – With one having symptom Byte 71

Released 6/3/2019
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 5/28/2019
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (US Dealers Only).

Released 4/23/2019
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 1/29/2019
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 1/18/2019
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 12/13/2018
Exterior Lamp Condensation and Replacement Guidelines

Released 11/30/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 11/26/2018
Tips for Servicing Fuel Level Sensors/ Fuel Gauge Inoperative or Inaccurate

Released 11/20/2018
Diagnostic Tips: XM Audio Traffic And Travel Link Availability And Operation

Released 11/20/2018
Requirements For OnStar Over The Air Programming And Updates

Released 11/9/2018
Engineering Information - Exhaust Smell in Vehicle, Exhaust Noise Heard Coming from Under Hood, Check Engine Light On, DTCs P0442, P0496, P0455, P0430 and P0420 Set

Released 11/6/2018
Engine Ticking Noise or oil pressure fluctuation On Cold Start

Released 10/23/2018
Information on Disabling Passive Locking / Unlocking from Vehicle Outside Door Handles (U.S. and Canada Only)

Released 10/23/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/3/2018
IPC Odometer Programming Method Quick Reference Guide

Released 10/1/2018
Cold Start Misfire and/or Rough Idle - DTC P0300 May Be Set

Released 8/28/2018
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 8/24/2018
Variable Diagnostic Time Allowances (U.S. Only)

Released 8/22/2018
Poor Range of Garage Door Transmitter

Released 8/8/2018
DTC P0016 P0017 P0018 P0019 P0008 P0009

Released 7/24/2018
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 7/23/2018
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 7/3/2018
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 5/23/2018
Diagnostic Tip: Apple Device Connectivity Issues due to USB Cord Concern

Released 4/20/2018
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation 5430130 Fuse Replacement

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/28/2018
Red LED, No WiFi Operation, and/or Limited OnStar Module Functionality After OnStar Module Replacement for Another Condition

Released 2/1/2018
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 12/7/2017
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 12/6/2017
Normal Characteristic - Clock Does Not Update or Slow to Update

Released 12/5/2017
Intermittent No Crank/No Start, No Module Communication, MIL, Warning Lights, Vehicle Messages or DTCs Set by Various Control Modules - Diagnosing and Repairing Fretting Corrosion (Disconnect Affected Connector and Apply Dielectric Lubricant)

Released 11/20/2017
Diagnostic Tip- Information for U0140 or U0073 (BCM Appears Off Line On The High Speed Buss)

Released 11/17/2017
Information on COAX Repair Kit Availability

Released 11/7/2017
Verifying Odometer Accuracy

Released 10/6/2017
Diagnostic Tip - Diagnosing Vehicles with OnStar DTC B101D -37

Released 9/5/2017
Updated Warranty and Policy Exchange Program for Electronic Products (U.S. and Canada)

Released 8/30/2017
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 8/22/2017
Malfunction Indicator Lamp (MIL) Illuminated - DTC B001A 02 Set

Released 7/25/2017
Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 4/24/2017
Charging System Light Illuminated, Service Battery Charging System Message Displayed, No Charging System Output

Released 4/6/2017
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 3/23/2017
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 3/21/2017
Malfunction Indicator Lamp (MIL) - Check Engine Light On, DTC P182E

Released 11/15/2016
Diagnostic Information for Supplemental Inflatable Restraint (SIR) System, Intermittent AIR BAG Indicator/Lamp Illuminated with DTC(s) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 or B0044 Set

Released 11/2/2016
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 10/17/2016
Warranty Administration - Changes in Powertrain Warranty Coverage Effective with 2010 Model Year

Released 10/13/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 10/6/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 9/30/2016
Malfunction Indicator Lamp (MIL) On, Multiple 5 Volt Reference DTCs Set

Released 9/27/2016
Warranty Administration - Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications

Released 9/16/2016
IPC Odometer Programming Method Quick Reference Guide

Released 8/30/2016
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 8/12/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 6/14/2016
Prior To Any Circuit Testing

Released 5/16/2016
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 5/13/2016
Exterior Lighting Components Tinted or Smoked by an Outside Vendor

Released 5/13/2016
Accessory Power Outlet and Trailer Lighting Fuse Replacement - Use Global Labor Operation 5430130 Fuse Replacement

Released 4/26/2016
Dead Battery After Exiting The Vehicle While On A Bluetooth Call

Released 4/22/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 4/20/2016
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 4/19/2016
Normal Characteristic - OnStar Power Consumption

Released 3/16/2016
Police Package Vehicles, Daytime Running Lamps (DRL), Automatic Headlights (AHL), Dome and Courtesy Lamps, Trunk Release, Speed Limiter - Programmable Options - Obtaining Calibrations

Released 3/11/2016
Information Regarding Servicing Components Located Near SIR Components

Released 3/4/2016
Premature Catalytic Converter Failures

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510, 4041520 and 250 Mile/400 Km Labor Operation Restriction (North America ONLY)

Released 2/12/2016
Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage

Released 2/8/2016
Exterior Lamp Condensation and Replacement Guidelines

Released 2/8/2016
Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage

Released 1/28/2016
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 11/23/2015
Verifying Odometer Accuracy

Released 11/12/2015
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 10/31/2015
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 10/31/2015
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 10/31/2015
Semi-Annual Preventative Maintenance Check for Police Vehicle Cooling Fans

Released 10/31/2015
Low Beam Headlamp Bulb Diagnosis/Replacement (Inspect Bulb and Connector)

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 10/31/2015
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 10/31/2015
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 10/31/2015
ACDelco® Replacement Battery Warranty Procedures

Released 10/31/2015
Exterior Lighting Components Tinted or Smoked by an Outside Vendor

Released 10/31/2015
Information on Poor, Limited, Reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) Range

Released 10/31/2015
GM of Canada OnStar Cellular Communication Upgrade

Released 10/31/2015
Updated Warranty and Policy Exchange Program for Electronic Products (U.S. and Canada)

Released 10/31/2015
Driver and/or Passenger Power Seat Height Stuck in the Full-up Position, Intermittent Inoperative Seat Adjustment or Not Lowering

Released 10/31/2015
Police Radar Gun Inoperative Due To VSS Signal Not Provided At The Blunt Cut Wires Under The Passengers Side of the Instrument Panel

Released 10/31/2015
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 10/31/2015
Information on the Use of Non GM Approved Battery Chargers and Booster Packs

Released 9/12/2015
Accessory Power Outlet and Trailer Lighting Fuse Replacement - Use Global Labor Operation 5430130 Fuse Replacement

Released 9/5/2015
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510, 4041520 and 250 Mile/400 Km Labor Operation Restriction (North America ONLY)

Released 9/5/2015
GM Wiring Repair Strategy Information

Released 8/1/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 7/25/2015
ACDelco Replacement Battery Warranty Procedures

Released 6/27/2015
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 6/6/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 5/2/2015
Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage

Released 3/28/2015
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 3/14/2015
Warranty Administration – Labor Operation 0600014 – Suspected Tampering or Vehicle Modifications

Released 1/31/2015
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 1/1/2015
Radio Does Not Mute Enough When OnStar Turn-By-Turn Navigation Directions Are Announced (Increase Volume Setting or Request Soft Mute Feature Change Through OnStar Customer Service)

Released 10/10/2014
Diagnosing SES Light On No Start And Various Other Electrical Concerns

Released 8/18/2014
P00C6 P228C Diagnostic Assistance

Released 8/8/2014
Concerns Or Questions Regarding The Installation Of Dealer Installed Accessories

Released 7/17/2014
Accessory Power Outlet and Trailer Lighting Fuse Replacement - Use GLC Labor Operation 5430130 Fuse Replacement

Released 7/14/2014
Powertrain and Various Electrical/Electronic Control Issues

Released 6/19/2014
Radio Reprogramming Using Techline/Service Programming System (SPS) - Ensuring Correct Vehicle Selection

Released 6/3/2014
DTCs P0601 P0603 P0604 P062F or P1621 (Stored In The TCM)

Released 5/16/2014
DTC Symptom Byte Documentation

Released 2/11/2014
Malfunction Indicator Lamp (MIL) On, Various DTCs Set, IPC Inoperative, Display and/or BCM Fuse Blown

Released 2/8/2014
Diagnostic Tips For SIDI Hard Start Cold

Released 2/1/2014
No Audio On Certain XM Radio Channels

Released 1/4/2014
Loose Ground Terminal Repair and Proper Labor Code

Released 10/18/2013
Poor Remote Transmitter Range/Remote Start or TPM Indicator On, May or may not set one or more of the following DTCs: C0750, C0755, C0760, C0765

Released 10/5/2013
OnStar Will Not Power Up

Released 9/27/2013
Cooling Fans Do Not Run or Run with Key Off

Released 9/14/2013
OnStar Will Not Power Up

Released 6/19/2013
Global Information for GM dexos 1 and dexos 2 Engine Oil Specifications, Licensed Brands, and Service Fill

Released 6/19/2013
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 6/19/2013
Repair Information for Reconnection of Rear Window Defroster (Defogger) Contact or Tab

Released 5/31/2013
Unexpected Loss of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry Phone - Bluetooth Issues

Released 5/15/2013
J-35616-64B Terminal Test Probe And Replacement Terminal

Released 4/23/2013
Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage

Released 4/12/2013
Information on Driveline Clunk Noise

Released 3/29/2013
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation N1720 Fuse Replacement

Released 3/29/2013
Vehicle Software Enhancements

Released 3/29/2013
Powertrain and Various Electrical/Electronic Control Issues

Released 3/22/2013
Vibration Analysis Worksheet

Released 3/22/2013
OnStar Will Not Power Up

Released 3/22/2013
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 3/1/2013
Paint-less Dent Repair Process

Released 3/1/2013
DVD Navigation Update Program, Navigation Disc Diagnostic Aid, AVN Software Update Discs and Ordering Information

Released 3/1/2013
No Crank/No Start, Dead Battery Due to Parasitic Drain/Discharge

Released 2/15/2013
Windshield Wiper Performance, Cleaning Instructions and Maintenance

Released 2/15/2013
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 2/15/2013
Multi-Media Interface Tester (MIT) Software Update for InTouch Radio

Released 2/11/2013
Prior To Any Circuit Testing

Released 1/1/2013
IPC Odometer Programming Method Quick Reference Guide

Released 1/1/2013
Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

Released 1/1/2013
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation N1720 Fuse Replacement

Released 9/4/2012
Electronic Exchange Program Changes

Released 5/15/2012
Car and Truck Fix it Right the First Time Issues

Released 5/8/2012
Malfunction Indicator Lamp (MIL) On, Various DTCs Set, IPC Inoperative, Display and/or BCM Fuse Blown

Released 5/8/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 5/6/2012
Malfunction Indicator Lamp (MIL) On, Various DTCs Set, IPC Inoperative, Display and/or BCM Fuse Blown

Released 5/5/2012
Car and Truck Fix it Right the First Time Issues

Released 4/30/2012
Car and Truck Fix it Right the First Time Issues

Released 4/28/2012
Car and Truck Fix it Right the First Time Issues

Released 4/23/2012
Car and Truck Fix it Right the First Time Issues

Released 4/17/2012
Rear Window Defogger - Broken Heating Grid Detection Method

Released 4/15/2012
Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat, DTCs 5045 or B0074 0F May Set in PPS Module

Released 4/11/2012
Information on Inadvertent Steering Wheel Control (SWC) Button Press Causing Radio Anomalies

Released 3/13/2012
Car and Truck Fix it Right the First Time Issues

Released 3/5/2012
Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM)

Released 3/3/2012
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 2/10/2012
Service Programming System (SPS) Errors (E4398, E4399, E4403, E4404 E4413, E4414, E4423 or E4491, E4494)

Released 2/10/2012
Car and Truck Fix it Right the First Time Issues

Released 2/10/2012
Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage

Released 1/19/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/19/2012
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 1/14/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/13/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/13/2012
Seat Belt Buckle Latching Issues and/or Seat Belt Warning Lights Illuminated

Released 1/13/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/10/2012
Exterior Lamp Condensation and Replacement Guidelines

Released 10/22/2011
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510 and Battery Part Restriction (North America ONLY)

Released 10/9/2011
Special Equipment Options (SEO) on Police Vehicles

Released 9/26/2011
Police Package, Daytime Running Lamps (DRL), Automatic Headlights (AHL), Dome and Courtesy Lamps, Trunk Release, Speed Limiter - Programmable Options

Released 9/22/2011
Police Package Vehicles, Daytime Running Lamps (DRL), Automatic Headlights (AHL), Dome and Courtesy Lamps, Trunk Release, Speed Limiter - Programmable Options - Obtaining Calibrations

Released 9/21/2011
Police Package Vehicles, Daytime Running Lamps (DRL), Automatic Headlights (AHL), Dome and Courtesy Lamps, Trunk Release, Speed Limiter - Programmable Options - Obtaining Calibrations

Released 9/21/2011
Police Package Vehicles, Daytime Running Lamps (DRL), Automatic Headlights (AHL), Dome and Courtesy Lamps, Trunk Release, Speed Limiter - Programmable Options - Obtaining Calibrations

Released 9/19/2011
Warranty Procedure for GM Dealer or Kerr Approved Warranty Center

Released 9/14/2011
Information on Body Control Module (BCM) Grounds

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 1/31/2018
Repeat P228C Setting On High Feature V6 Engines While Using E85 Fuel

Released 12/5/2017
Intermittent No Crank/No Start, No Module Communication, MIL, Warning Lights, Vehicle Messages or DTCs Set by Various Control Modules - Diagnosing and Repairing Fretting Corrosion (Disconnect Affected Connector and Apply Dielectric Lubricant)

Released 4/24/2017
No Transmission Downshift at High Speeds/Top Speed Limited

Released 3/10/2017
Security Code Input Message with SPS Error Code E5659, M5304 and/or M5530 During TIS2web Programming

Released 10/17/2016
Warranty Administration - Changes in Powertrain Warranty Coverage Effective with 2010 Model Year

Released 9/30/2016
Hesitation or Sag on Acceleration after Coast (Reprogram TCM and ECM)

Released 9/30/2016
Malfunction Indicator Lamp (MIL) On, Multiple 5 Volt Reference DTCs Set

Released 9/26/2016
Handling Requests For Modifications To Permanently Import / Export Vehicles Between The US And Canada

Released 1/1/2016
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 10/31/2015
P00C6 P228C Diagnostic Assistance

Released 10/31/2015
Malfunction Indication Lamp (MIL) On, P2227 DTC Set

Released 10/31/2015
P00C6 P228C Diagnostic Assistance

Released 10/31/2015
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 10/31/2015
Control Module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 Shared In Multiple Modules

Released 10/31/2015
How to Identify Factory or Aftermarket CNG, LPG, Bi-Fuel Systems

Released 4/4/2015
Black Smoke and Rough Idle On Cold Start

Released 8/18/2014
P00C6 P228C Diagnostic Assistance

Released 7/14/2014
Powertrain and Various Electrical/Electronic Control Issues

Released 6/11/2014
DTC P0014 or P0024 Light With No Drivability Concerns

Released 6/3/2014
DTCs P0601 P0603 P0604 P062F or P1621 (Stored In The TCM)

Released 6/28/2013
Diagnostic Tip for DTCs P0097, P00F4, P0113, P2229 and/or P0102 Set

Released 3/22/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V6 and V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 2/1/2013
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 9/4/2012
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 5/5/2012
Car and Truck Fix it Right the First Time Issues

Released 4/25/2012
Car and Truck Fix it Right the First Time Issues

Released 4/23/2012
Car and Truck Fix it Right the First Time Issues

Released 4/11/2012
Car and Truck Fix it Right the First Time Issues

Released 3/3/2012
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 2/10/2012
Service Programming System (SPS) Errors (E4398, E4399, E4403, E4404 E4413, E4414, E4423 or E4491, E4494)

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 8/14/2018
Engineering Information - Exhaust Smell in Vehicle, Exhaust Noise Heard Coming from Under Hood, Check Engine Light On, DTCs P0442, P0496, P0455, P0430 and P0420 Set

Released 2/15/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 1/31/2018
Information on Close-Coupled Converter and Engine Replacement

Released 8/31/2017
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 4/25/2017
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 4/12/2017
Underbody Component Corrosion

Released 3/4/2016
Premature Catalytic Converter Failures

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 1/14/2016
Information on Close-Coupled Converter and Engine Replacement

Released 11/30/2015
Premature Catalytic Converter Failures

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
Rattle/Noise from Front or Rear of Vehicle on Cold Start Up

Released 6/6/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 1/3/2014
Rattle/Noise from Front or Rear of Vehicle on Cold Start Up

Released 2/1/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V6 and V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 1/1/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 4/30/2012
Car and Truck Fix it Right the First Time Issues

Released 4/28/2012
Car and Truck Fix it Right the First Time Issues

Released 4/25/2012
Car and Truck Fix it Right the First Time Issues

Released 4/11/2012
Car and Truck Fix it Right the First Time Issues

Released 6/26/2020
Information Assistance for HFV6 Re-Manufactured Engine Drivability Diagnosis Immediately Following Installation

Released 5/28/2020
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 5/21/2020
Misfire Template

Released 5/8/2020
EPA Summer Grade Gasoline Waiver Allows Use of Winter Grade Surplus Potential Drivability Concerns P0300 P0171 P0174 P228C Fuel Smell Odor Longer Extended Cranking Time Hesitation Engine Stalls

Released 2/7/2020
Ticking, Tap, or Rattle Noise from Engine

Released 1/14/2020
Diagnostic Tip: Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0299 P2227

Released 10/22/2019
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

Released 9/6/2019
Information Assistance for HFV6 Re-Manufactured Engine Misfire Diagnosis

Released 6/26/2019
TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 3/19/2019
Ticking, Tap, or Rattle Noise From Engine

Released 3/7/2019
TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands

Released 3/1/2019
Information on Black Smoke, Rough Idle and Minimal Misfires on Cold Start

Released 2/19/2019
Tips for Servicing Fuel Level Sensors/ Fuel Gauge Inoperative or Inaccurate

Released 2/15/2019
Diagnostic Tips For I/M Flags Resetting After Ignition Cycled

Released 12/3/2018
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 11/30/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 11/26/2018
Tips for Servicing Fuel Level Sensors/ Fuel Gauge Inoperative or Inaccurate

Released 10/3/2018
Diagnostic Tip: Fuel Injected Gasoline Engines Possible No Start Extended Crank or Fuel Pressure Related DTCs

Released 7/25/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 3/20/2018
Reduced Engine Power, Reduced Engine Power Displayed on Driver Information Center (DIC), Malfunction Indicator Lamp (MIL) Illuminated - DTC P228C

Released 2/27/2018
Information on Vehicles Sitting Outside on Dealer Lots for Extended Periods of Time with Hard Start or Crank/No Start Condition

Released 2/6/2018
Diagnostic Tips For Direct Injected Engines Hard Start Cold

Released 1/31/2018
Repeat P228C Setting On High Feature V6 Engines While Using E85 Fuel

Released 11/22/2017
Automatic Transmission Shift and Engine Driveability Concerns and/or MIL ON Due to Aftermarket Oil Bath Type Air Filter Use

Released 7/25/2017
Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application

Released 7/18/2017
Stalling - Hesitation - Lack Of Performance P018B And/Or P2635 Setting In High Ambient Temperatures

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 2/20/2017
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 2/16/2017
Ticking, Tap, or Rattle Noise From Engine

Released 1/24/2017
Diagnostic Tips For SIDI Hard Start Cold

Released 11/2/2016
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 10/17/2016
Warranty Administration - Changes in Powertrain Warranty Coverage Effective with 2010 Model Year

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 10/6/2016
TOP TIER Detergent Gasoline Information and Available Brands

Released 9/30/2016
Flex Fuel Sensor and Bracket Part Change

Released 9/1/2016
Fuel and Oil Additives - Facts and Myths - Maximizing Gasoline Fuel Economy

Released 8/26/2016
Key Replacement Due to Incorrect Keys Purchased

Released 8/2/2016
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 7/13/2016
Repeat P228C Setting On High Feature V6 Engines While Using E85 Fuel

Released 4/14/2016
Repeat P228C Setting On High Feature V6 Engines While Using E85 Fuel

Released 4/1/2016
Information on Changes in Exhaust Tone for Active Fuel Management Engines When in Three or Four Cylinder Mode

Released 3/31/2016
Diagnostic Information and Progression For Engine Noise Tick, Rattle, or Knock

Released 3/22/2016
Repeat P228C Setting On High Feature V6 Engines While Using E85 Fuel

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 1/1/2016
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 10/31/2015
Malfunction Indication Lamp (MIL) On, P2227 DTC Set

Released 10/31/2015
TOP TIER Detergent Gasoline Information and Available Brands

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
Product Safety - Unintended Ignition Key Rotation

Released 10/31/2015
Maintenance Cleaning of Fuel Injectors

Released 10/31/2015
Product Safety - Chassis Electronic Control Module Internal Contamination

Released 10/31/2015
Automatic Transmission Shift and Engine Driveability Concerns and/or MIL ON Due to Aftermarket Oil Bath Type Air Filter Use

Released 10/31/2015
How to Identify Factory or Aftermarket CNG, LPG, Bi-Fuel Systems

Released 10/31/2015
Black Smoke and Rough Idle on Cold Start

Released 7/12/2015
TOP TIER Detergent Gasoline Information and Available Brands

Released 6/1/2015
Product Safety - Unintended Ignition Key Rotation

Released 6/1/2015
Product Safety - Unintended Ignition Key Rotation

Released 6/1/2015
Product Safety - Unintended Ignition Key Rotation

Released 5/30/2015
Usage of E85 Fuel in GM Vehicles

Released 5/23/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/2/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/2/2015
Intermittently Key Will Not Rotate in Door or Ignition Lock Cylinder

Released 3/28/2015
Product Quality Center (PQC) Assembly Replacement Process - For Service Agents Not Required to Contact PQC Prior to Assembly Replacement

Released 12/5/2014
Special Coverage Adjustment - Flex Fuel Sensor Malfunction

Released 11/24/2014
Product Safety - Unintended Ignition Key Rotation

Released 6/11/2014
DTC P0014 or P0024 Light With No Drivability Concerns

Released 5/3/2014
Diagnostic Tips for Single Cylinder Misfire

Released 2/8/2014
Diagnostic Tips For SIDI Hard Start Cold

Released 1/22/2014
SES Light And Misfire With Injector Codes

Released 10/3/2013
Fluid In Spark Plug Tubes

Released 9/23/2013
Diagnostic Tips For Single Cylinder Misfire

Released 4/9/2013
SES Light And Misfire With Injector Codes

Released 3/22/2013
Flex Fuel Sensor and Bracket Part Change

Released 1/1/2013
Various Driveability Symptoms Due to Clogged Fuel Injectors, MIL/SES DTCs P0171, P0172, P0174, P0300, P1174, P1175 (Clean Fuel Injectors and/or Perform Injector Test With AFIT CH-47976)

Released 1/1/2013
Information on Diesel Fuel Additives

Released 5/15/2012
Car and Truck Fix it Right the First Time Issues

Released 5/12/2012
Car and Truck Fix it Right the First Time Issues

Released 5/8/2012
TOP TIER Detergent Gasoline Information and Available Brands (Deposits, Fuel Economy, No Start, Power, Performance, Stall Concerns) – Canada ONLY

Released 5/8/2012
TOP TIER Detergent Gasoline (Deposits, Fuel Economy, No Start, Power, Performance, Stall Concerns) – U.S. Only

Released 5/3/2012
Car and Truck Fix it Right the First Time Issues

Released 4/29/2012
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 4/23/2012
Car and Truck Fix it Right the First Time Issues

Released 4/19/2012
Maintenance Cleaning of Fuel Injectors

Released 4/19/2012
GM Fuel System Treatment PLUS, Fuel Sending Unit Corrosion and Fuel System Deposits

Released 4/11/2012
Car and Truck Fix it Right the First Time Issues

Released 3/21/2012
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 3/20/2012
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 3/13/2012
Car and Truck Fix it Right the First Time Issues

Released 2/10/2012
Car and Truck Fix it Right the First Time Issues

Released 1/19/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/19/2012
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 1/14/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 9/5/2018
Information on A/C Odors During Start Up in Hot Humid Climates

Released 8/22/2018
Diagnostic Tips for Odor Emanating from HVAC System

Released 6/21/2018
Information on New Refrigerant (R1234yf) for A/C Service

Released 6/20/2018
AC Blows Warm or Poor Performance

Released 5/25/2018
Information on New Refrigerant (R1234yf) for A/C Service

Released 5/15/2018
Information on New Refrigerant (R-1234yf) for A/C Service

Released 6/14/2017
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 3/17/2016
HVAC - Turning On Afterblow

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 1/28/2016
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 12/5/2015
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 10/31/2015
Repair Information for Reconnection of Rear Window (Defroster) Contact or Tab

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 9/12/2015
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 7/25/2015
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 5/23/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/2/2015
Information Regarding the Differences Between Leakage and Seepage

Released 3/14/2015
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 7/11/2014
Information Regarding A/C Service Valve Tethered Cap Requirements in the State of Idaho

Released 6/16/2014
Cooling Fans Do Not Run or Run with Key Off

Released 6/19/2013
A/C Blows Warm Air, A/C Inoperative, Automatic Transmission Cooler Bracket Contacting Condenser

Released 6/7/2013
Erratic or Insufficient Cooling when A/C Compressor is On

Released 3/20/2013
Diagnostic Tip - Ambient Temperature Sensor Reads High on HVAC Data Lists

Released 2/1/2013
Flutter or Rattle Noise Heard from HVAC Vent

Released 5/15/2012
Car and Truck Fix it Right the First Time Issues

Released 5/3/2012
Car and Truck Fix it Right the First Time Issues

Released 4/30/2012
Car and Truck Fix it Right the First Time Issues

Released 4/29/2012
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 4/23/2012
Car and Truck Fix it Right the First Time Issues

Released 4/17/2012
Rear Window Defogger - Broken Heating Grid Detection Method

Released 4/11/2012
Car and Truck Fix it Right the First Time Issues

Released 2/10/2012
Car and Truck Fix it Right the First Time Issues

Released 2/3/2012
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 11/19/2011
Unnecessary Flushing Services, Additive Recommendations and Proper Utilization of GM Simplified Maintenance Schedule to Enhance Customer Service Experience (U.S. Only)

Released 11/16/2011
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 10/13/2011
Eliminating Unwanted Odors in Vehicles

Released 7/27/2020
Needle Bearings Found In The Oil Pan During An Oil Change

Released 7/2/2020
Fluid In Spark Plug Tubes

Released 6/26/2020
Information Assistance for HFV6 Re-Manufactured Engine Drivability Diagnosis Immediately Following Installation

Released 6/23/2020
Warranty Administration - Engine and Transmission Assembly Replacement (U.S. Only)

Released 6/9/2020
Information Assistance for HFV6 Re-Manufactured Engine Drivability Diagnosis Immediately Following Installation

Released 6/1/2020
Cooling System Contaminated With Engine Oil

Released 5/28/2020
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 5/21/2020
Misfire Template

Released 5/5/2020
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

Released 4/3/2020
P06DE P0521 Low Oil Pressure Piston Oil Nozzle Squirter Parts Found In Oil Pan

Released 3/9/2020
Information on Malfunction Indicator Lamp (MIL) Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set

Released 2/7/2020
Ticking, Tap, or Rattle Noise from Engine

Released 12/11/2019
MIL Due To P06DE and may also have P0521

Released 11/18/2019
Diagnostic Tips for Knocking, Rattle, Squeak and/or Squeal Type Noise from Engine - Engine Replacement Recommendations for HFV6 Gen 1 and Gen 2

Released 10/29/2019
Information on Driveline Clunk Noise

Released 10/9/2019
Information on Engine Oil Consumption Guidelines

Released 9/16/2019
MIL Due To P06DE and may also have P0521

Released 9/6/2019
Information Assistance for HFV6 Re-Manufactured Engine Misfire Diagnosis

Released 8/21/2019
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 8/15/2019
Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold

Released 8/13/2019
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 8/12/2019
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 7/9/2019
Cooling System Contaminated With Engine Oil

Released 6/27/2019
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 6/26/2019
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 6/25/2019
Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts

Released 6/24/2019
Information Assistance for HFV6 Re-Manufactured Engine Misfire Diagnosis

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 5/20/2019
Information on Water or Ethylene Glycol in Transmission Fluid

Released 5/10/2019
Information Assistance for HFV6 Re-Manufactured Engine Misfire Diagnosis

Released 5/7/2019
Avoiding Torque Converter Or Crankshaft Damage While Diagnosing Noise Concerns Do Not Separate The Torque Converter From the Flex Plate

Released 5/6/2019
Needle Bearings Found In The Oil Pan During An Oil Change

Released 4/30/2019
Ticking, Tap, or Rattle Noise From Engine

Released 4/24/2019
Module Damage From Incorrect AFIT Usage On Vehicles With Direct Fuel Injection

Released 4/8/2019
Engine Replacement Recommendations for HFV6 Gen 1 and Gen 2

Released 4/2/2019
Manual Transmission Operating Characteristics

Released 3/19/2019
Ticking, Tap, or Rattle Noise From Engine

Released 3/1/2019
Information on Black Smoke, Rough Idle and Minimal Misfires on Cold Start

Released 2/19/2019
Information Assistance for HFV6 Re-Manufactured Engine Misfire Diagnosis

Released 2/18/2019
Misfire Template

Released 2/13/2019
Information for Repairing Engine Front Cover Oil Leak, Sealing Surface Preparation and Applying RTV Sealant

Released 1/11/2019
Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0299 P2227

Released 12/6/2018
Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0171 P0172 P0299 P2227

Released 12/5/2018
Warranty Administration - Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 12/3/2018
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 11/9/2018
Engineering Information - Exhaust Smell in Vehicle, Exhaust Noise Heard Coming from Under Hood, Check Engine Light On, DTCs P0442, P0496, P0455, P0430 and P0420 Set

Released 11/6/2018
Engine Ticking Noise or oil pressure fluctuation On Cold Start

Released 10/30/2018
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 10/23/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/19/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/17/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/5/2018
Engine Oil Leak from Side of Engine Block

Released 10/3/2018
Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold

Released 10/1/2018
Cold Start Misfire and/or Rough Idle - DTC P0300 May Be Set

Released 8/22/2018
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 8/22/2018
Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center

Released 8/14/2018
Engineering Information - Exhaust Smell in Vehicle, Exhaust Noise Heard Coming from Under Hood, Check Engine Light On, DTCs P0442, P0496, P0455, P0430 and P0420 Set

Released 8/8/2018
Fluid In Spark Plug Tubes

Released 8/8/2018
Alleged Cylinders Out Of Round

Released 7/24/2018
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 7/24/2018
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 7/11/2018
Cooling System Contaminated With Engine Oil

Released 4/19/2018
Information on Engine Oil Life Monitor Operation Calculation

Released 4/9/2018
Information on Water or Ethylene Glycol in Transmission Fluid

Released 3/12/2018
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 2/27/2018
Warranty Administration - Updated - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 2/21/2018
Fluid In Spark Plug Tubes

Released 2/15/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 2/13/2018
Ticking, Tap, or Rattle Noise From Engine

Released 1/31/2018
Repeat P228C Setting On High Feature V6 Engines While Using E85 Fuel

Released 12/21/2017
TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands

Released 12/5/2017
Intermittent No Crank/No Start, No Module Communication, MIL, Warning Lights, Vehicle Messages or DTCs Set by Various Control Modules - Diagnosing and Repairing Fretting Corrosion (Disconnect Affected Connector and Apply Dielectric Lubricant)

Released 11/30/2017
Information on Engine Oil Consumption Guidelines

Released 11/21/2017
Information assistance for HFV6 re-manufactured engine misfire diagnosis

Released 11/14/2017
DTC P0016 P0017 P0018 P0019 P0008 P0009

Released 9/26/2017
Information On Remanufactured Engine Misfire Diagnosis After Installation

Released 8/31/2017
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 8/23/2017
Cold Start Misfires

Released 8/21/2017
Alleged Cylinders Out Of Round

Released 6/8/2017
Engine Ticking Noise On Cold Start

Released 5/26/2017
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 5/10/2017
Warranty Administration - Automatic Transmission Oil Cooler Flush and Flow Test

Released 4/25/2017
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 4/24/2017
No Transmission Downshift at High Speeds/Top Speed Limited

Released 4/12/2017
Underbody Component Corrosion

Released 3/29/2017
Information on Driveline Clunk Noise

Released 3/24/2017
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 3/21/2017
Malfunction Indicator Lamp (MIL) - Check Engine Light On, DTC P182E

Released 3/14/2017
Engine Replacement Recommendations HFV6 Gen 1 Only

Released 3/10/2017
Security Code Input Message with SPS Error Code E5659, M5304 and/or M5530 During TIS2web Programming

Released 2/22/2017
Fluid in Spark Plug Tubes

Released 2/16/2017
Ticking, Tap, or Rattle Noise From Engine

Released 2/13/2017
Information for Installing the Correct Replacement Spin-On Oil Filter When Servicing

Released 2/3/2017
Visible Rust on Replacement Wheel Bearing P/N 13582664

Released 1/24/2017
Diagnostic Tips For SIDI Hard Start Cold

Released 11/15/2016
Alleged Cylinders Out Of Round

Released 10/27/2016
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 10/17/2016
Warranty Administration - Changes in Powertrain Warranty Coverage Effective with 2010 Model Year

Released 10/12/2016
Warranty Administration - Change in Automatic Transmission Add Condition Documentation and Claim Submission

Released 10/6/2016
TOP TIER Detergent Gasoline Information and Available Brands

Released 9/30/2016
Hesitation or Sag on Acceleration after Coast (Reprogram TCM and ECM)

Released 9/30/2016
Engine Oil Life Monitor Operation Calculation

Released 9/30/2016
Malfunction Indicator Lamp (MIL) On, Multiple 5 Volt Reference DTCs Set

Released 9/9/2016
Rough Idle Crank No Start Extended Crank Or Misfire Due to Excessive Carbon On Top of the Valves or Sticking Valves

Released 8/29/2016
Engine Repair Tip for Installation of Pistons

Released 8/2/2016
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 7/11/2016
Information for Engine Concerns Resulting from Lack of Scheduled Maintenance, Improper Service or Aftermarket Calibrations

Released 5/31/2016
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 4/27/2016
PQC Assembly Replacement Process - For Dealers Required to Contact PQC Prior to Replacing an Assembly (U.S. and Canada Only)

Released 4/18/2016
Ticking, Tap, or Rattle Noise From Engine

Released 4/12/2016
Information Regarding Magnetic Drain Plugs

Released 4/7/2016
Manual Transmission Operating Characteristics

Released 3/31/2016
Diagnostic Information and Progression For Engine Noise Tick, Rattle, or Knock

Released 3/7/2016
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 2/11/2016
Needle Bearings Found in the oil pan During An Oil Change

Released 1/14/2016
Information on Close-Coupled Converter and Engine Replacement

Released 1/1/2016
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 12/15/2015
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 12/1/2015
Engine Replacement Recommendations HFV6 Gen 1 Only

Released 11/23/2015
Engine Replacement Recommendations HFV6 Gen 1 Only

Released 11/4/2015
Engine Replacement Recommendations HFV6 Gen 1 Only

Released 10/31/2015
Vibration Analysis Worksheet

Released 10/31/2015
Manual Transmission Operating Characteristics

Released 10/31/2015
Cold Start Misfires

Released 10/31/2015
Rough Idle Crank No Start Extended Crank or Misfire Due to Excessive Carbon On Top of the Valves or Sticking Valves

Released 10/31/2015
Information on Driveline Clunk Noise

Released 10/31/2015
P06DE Low Oil Pressure Piston Oil Nozzle Squirter Parts Found In Oil Pan

Released 10/31/2015
Crankshaft Rear Oil Seal - Oil Leak

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
P00C6 P228C Diagnostic Assistance

Released 10/31/2015
Diagnostic Tip for Low Line Pressure or Pressure Regulator Valve Stuck After Pump Cover Replacement

Released 10/31/2015
Engine Repair Tip for Installation of Pistons

Released 10/31/2015
Cooling System Contaminated With Engine Oil

Released 10/31/2015
Diagnostic Tips for Preventing Oil Leaks After Changing Oil and Filter

Released 10/31/2015
Product Safety - Chassis Electronic Control Module Internal Contamination

Released 10/31/2015
Deceleration Misfire On All Cylinders 1400 RPM To 1800 RPM Diagnosis

Released 10/31/2015
MIL On With DTC P0016 and/or P0017 Setting On a Properly Timed Engine or Crank No Start

Released 10/31/2015
Ticking, Tap, or Rattle Noise From Engine

Released 10/31/2015
PAC Courtesy Transportation Assistance Program

Released 10/31/2015
Engine Ticking Noise On Cold Start

Released 10/31/2015
Information on Engine Oil Consumption Guidelines

Released 10/31/2015
DTC P0016 P0017 P0018 P0019 P0008 P0009

Released 10/31/2015
Fluid In Spark Plug Tubes

Released 10/31/2015
Engine and Automatic Transmission/Transaxle Identification

Released 10/31/2015
DTC P0016 P0017 P0018 P0019 P0008 P0009

Released 8/8/2015
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 7/18/2015
Manual Transmission Operating Characteristics

Released 6/1/2015
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2

Released 5/23/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/23/2015
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 5/2/2015
Information Regarding the Differences Between Leakage and Seepage

Released 4/18/2015
Engine Oil Life Monitor Operation Calculation

Released 4/4/2015
Black Smoke and Rough Idle On Cold Start

Released 4/4/2015
Information for Installing the Correct Replacement Spin-On Oil Filter When Servicing

Released 3/28/2015
Product Quality Center (PQC) Assembly Replacement Process - For Service Agents Not Required to Contact PQC Prior to Assembly Replacement

Released 3/14/2015
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 9/17/2014
DTC P0011 P0014 P0021 Or P0024 Light With No Drivability Concerns

Released 8/24/2014
Diagnostic Tip for Engine Misfire and/or Popping Noise on Cold Startup after Cylinder Head or Fuel Rail/Injector Repair

Released 7/17/2014
Alleged Cylinders Out Of Round

Released 6/3/2014
DTCs P0601 P0603 P0604 P062F or P1621 (Stored In The TCM)

Released 5/12/2014
DTC P0024 Light With No Drivability Concerns

Released 4/26/2014
Black Smoke And Rough Idle On Cold Start

Released 4/22/2014
Engine Ticking Noise On Cold Start

Released 3/28/2014
DTC P0016 P0017 P0018 P0019 P0008 P0009

Released 2/11/2014
Malfunction Indicator Lamp (MIL) On, Various DTCs Set, IPC Inoperative, Display and/or BCM Fuse Blown

Released 1/22/2014
SES Light And Misfire With Injector Codes

Released 1/18/2014
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 12/18/2013
Light Engine Knock on Acceleration From Stop

Released 11/11/2013
Engine Misfires Due To Major Carbon Deposits On The Intake And/Or Exhaust Valves

Released 10/14/2013
Cold Start Misfires

Released 10/4/2013
Diagnostic Tip: Diagnosing Vehicles with OnStar DTC B101D-37

Released 10/3/2013
Fluid In Spark Plug Tubes

Released 9/23/2013
Diagnostic Tips For Single Cylinder Misfire

Released 8/19/2013
Engine Misfires due to Major Carbon Deposits on the Intake and or Exhaust Valves

Released 8/5/2013
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 8/1/2013
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 7/12/2013
Engineering Information - Engine Oil Leak at Oil Filter Adapter or Front Cover

Released 6/21/2013
Growl Type Noise Coming from Front of Vehicle

Released 6/19/2013
Engineering Information - Engine Oil Leak at Oil Filter Adapter or Front Cover

Released 6/19/2013
Global Information for GM dexos 1 and dexos 2 Engine Oil Specifications, Licensed Brands, and Service Fill

Released 6/19/2013
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 5/21/2013
GM TAC Support of Vehicle Vibration Complaints - U.S. Dealers Only

Released 4/23/2013
Engine Misfires Due To Major Carbon Deposits On The Intake And Or Exhaust Valves

Released 4/12/2013
Information on Driveline Clunk Noise

Released 4/12/2013
Engineering Information - Engine Oil Leak at Oil Filter Adapter

Released 4/9/2013
SES Light And Misfire With Injector Codes

Released 3/22/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V6 and V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 3/22/2013
Vibration Analysis Worksheet

Released 3/22/2013
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 3/6/2013
Fluid In Spark Plug Tubes

Released 2/13/2013
Fluid In Spark Plug Tubes

Released 2/1/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V6 and V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 1/1/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 12/13/2012
Diagnostic Tips for Single Cylinder Misfire

Released 9/4/2012
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 9/4/2012
Manual Transmission Operating Characteristics

Released 5/15/2012
Car and Truck Fix it Right the First Time Issues

Released 5/12/2012
Car and Truck Fix it Right the First Time Issues

Released 5/8/2012
Malfunction Indicator Lamp (MIL) On, Various DTCs Set, IPC Inoperative, Display and/or BCM Fuse Blown

Released 5/8/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 5/6/2012
Malfunction Indicator Lamp (MIL) On, Various DTCs Set, IPC Inoperative, Display and/or BCM Fuse Blown

Released 5/5/2012
Car and Truck Fix it Right the First Time Issues

Released 5/3/2012
Car and Truck Fix it Right the First Time Issues

Released 5/2/2012
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 4/30/2012
Car and Truck Fix it Right the First Time Issues

Released 4/29/2012
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 4/28/2012
Car and Truck Fix it Right the First Time Issues

Released 4/23/2012
Car and Truck Fix it Right the First Time Issues

Released 4/11/2012
Car and Truck Fix it Right the First Time Issues

Released 4/9/2012
Crankshaft Rear Oil Seal - Oil Leak

Released 3/21/2012
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 3/13/2012
Car and Truck Fix it Right the First Time Issues

Released 3/5/2012
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 3/3/2012
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 2/28/2012
Information - Non-GM Parts and Accessories (Aftermarket)

Released 2/24/2012
Information - Non-GM Parts and Accessories (Aftermarket) (Bulletin Canceled)

Released 2/10/2012
Car and Truck Fix it Right the First Time Issues

Released 2/8/2012
Non-GM Parts and Accessories (Aftermarket)

Released 1/19/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/14/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 11/25/2011
Product Quality Center (PQC) Information for Engine, Transmission and Transfer Case Assembly Replacement Authorization Request Process

Released 11/23/2011
Product Quality Center (PQC) Information for Engine, Transmission and Transfer Case Assembly Replacement Authorization Request Process

Released 11/23/2011
Information for Dealers Not Required to Contact Product Quality Center (PQC) for Transmission Replacement Authorization

Released 11/20/2011
Information for Dealers Not Required to Contact Product Quality Center (PQC) for Transmission Replacement Authorization

Released 11/16/2011
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 10/24/2011
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 3/15/2017
Warranty Administration - Field Action Courtesy Transportation Policy

Released 2/20/2017
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 11/2/2016
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 7/13/2016
38660 - A16-2038660 GMI700 31UX Missing GM Roadside Kit

Released 11/3/2015
Special Coverage Adjustment - Engine Cooling Fan Motor

Released 10/31/2015
Product Safety - Unintended Ignition Key Rotation

Released 10/31/2015
Product Safety - Chassis Electronic Control Module Internal Contamination

Released 10/31/2015
Product Safety - Chassis Electronic Control Module Internal Contamination

Released 10/31/2015
Service Parts Safety - Windshield Wiper Motor Failure

Released 6/1/2015
Product Safety - Unintended Ignition Key Rotation

Released 6/1/2015
Product Safety - Unintended Ignition Key Rotation

Released 6/1/2015
Product Safety - Unintended Ignition Key Rotation

Released 3/14/2015
F/CMVSS Noncompliance - Goodyear P255/65R18 109S Fortera HL Tires

Released 12/5/2014
Special Coverage Adjustment - Flex Fuel Sensor Malfunction

Released 11/24/2014
Product Safety - Unintended Ignition Key Rotation

Released 4/29/2020
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 2/26/2020
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 5/9/2019
Information on Tire Radial Force Variation (RFV)

Released 12/17/2018
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 12/5/2018
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 8/22/2018
Power Steering Cooling Lines and/or Engine Oil Cooler Line Leak

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 1/4/2018
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 12/15/2017
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 5/26/2017
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 5/22/2017
Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels

Released 4/19/2017
Non-Design Intent Wheel Lock Nuts and Lug Nuts

Released 4/12/2017
Underbody Component Corrosion

Released 3/17/2017
Power Steering Fluid Leak at Fluid Reservoir or Reservoir Connection

Released 2/3/2017
Visible Rust on Replacement Wheel Bearing P/N 13582664

Released 12/9/2016
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 11/9/2016
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 11/7/2016
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 10/18/2016
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 10/13/2016
General Motors New Vehicle Wheel Warranty Coverage

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 9/30/2016
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 9/30/2016
Wheel Balancing Machine Finish Damage to Chrome Clad or ChromeTech® Wheels

Released 9/27/2016
Warranty Administration - Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications

Released 9/1/2016
Fuel and Oil Additives - Facts and Myths - Maximizing Gasoline Fuel Economy

Released 7/13/2016
38660 - A16-2038660 GMI700 31UX Missing GM Roadside Kit

Released 7/11/2016
Traction Control Light Flashes Under Hard Acceleration at Higher Road Speeds

Released 6/22/2016
Information on Slight or Mild Tire Feathering and Recommended Practices (Normal Tire Wear Condition)

Released 5/25/2016
Refinishing Aluminum Wheels

Released 5/20/2016
Information on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires

Released 4/5/2016
Grease or Sealant Visible on Electronic Power Steering Gear - Should Not Be Interpreted as Leak

Released 3/30/2016
Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 2/23/2016
Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)

Released 2/12/2016
Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 1/1/2016
General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 1/1/2016
Diagnostic Tip - Rattle Noise From Rear Of Vehicle While Driving At Low Speeds Over Small To Medium Sized Bumps

Released 1/1/2016
Information on Diagnosis and Replacement of Shock Absorber and Strut Due to Fluid Leak

Released 11/25/2015
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 11/25/2015
Information on Tire Radial Force Variation (RFV)

Released 10/31/2015
Information on Removal/Cracking of Stainless Steel Wheel Nut Caps

Released 10/31/2015
Tire Pressure Monitor (TPM) Concerns After Accessory Wheel Installation

Released 10/31/2015
Vibration Analysis Worksheet

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels

Released 10/31/2015
Use of Nitrogen Gas in Tires

Released 10/31/2015
Mounting, Balancing and Installation of Accessory Wheels and Tires Available Through GM Accessories

Released 10/31/2015
Guidelines when Changing Tire and Wheel Size

Released 10/31/2015
Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles

Released 10/31/2015
Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles

Released 9/12/2015
General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 8/1/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 7/18/2015
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 6/20/2015
GM TAC Support of Vehicle Vibration Complaints - US And Canada Dealers Only

Released 6/13/2015
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 6/6/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 5/2/2015
Information Regarding the Differences Between Leakage and Seepage

Released 3/14/2015
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 3/14/2015
F/CMVSS Noncompliance - Goodyear P255/65R18 109S Fortera HL Tires

Released 3/14/2015
Warranty Administration – Labor Operation 0600014 – Suspected Tampering or Vehicle Modifications

Released 9/2/2014
Clunk Or Pop Noise Heard And Felt When Turning At A Stop Or Slow Speeds

Released 2/6/2014
Information on Slight or Mild Tire Feathering and Recommended Practices (Normal Tire Wear Condition)

Released 2/6/2014
Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)

Released 2/6/2014
Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)

Released 1/4/2014
Proper Wheel Installation and Wheel Torque Techniques

Released 10/18/2013
Poor Remote Transmitter Range/Remote Start or TPM Indicator On, May or may not set one or more of the following DTCs: C0750, C0755, C0760, C0765

Released 6/19/2013
Dealership Service Consultant Procedure as Vehicle Comes into Service Drive for Tire Pressure Monitor (TPM) System Message, Light and Customer Information

Released 6/7/2013
Pop or Clunk Noise When Turning the Steering Wheel at a Stop or Low Speeds

Released 5/21/2013
GM TAC Support of Vehicle Vibration Complaints - U.S. Dealers Only

Released 3/29/2013
Fluid leaking from Power Steering Pump Area

Released 3/22/2013
Vibration Analysis Worksheet

Released 3/22/2013
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 1/1/2013
Proper Wheel Installation and Wheel Torque Techniques

Released 1/1/2013
Dealer Responsibility for Cargo Carrying Capacity Labeling

Released 1/1/2013
Information on Proper Tire Pressure

Released 1/1/2013
Use of Nitrogen Gas in Tires

Released 1/1/2013
Statement on Tire Sealant Included in GM Inflator Kits (Supplied with New Vehicles or as GM Accessory)

Released 5/17/2012
Information on Slight or Mild Tire Feathering and Recommended Practices (Normal Tire Wear Condition)

Released 5/15/2012
Car and Truck Fix it Right the First Time Issues

Released 5/12/2012
Car and Truck Fix it Right the First Time Issues

Released 5/8/2012
Information on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires

Released 5/8/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 5/7/2012
Wheel Balancing Machine Finish Damage to Chrome Clad or ChromeTech® Wheels

Released 5/7/2012
Information on Tire Radial Force Variation (RFV)

Released 5/5/2012
Car and Truck Fix it Right the First Time Issues

Released 5/3/2012
Information on Tire Radial Force Variation (RFV)

Released 5/3/2012
Car and Truck Fix it Right the First Time Issues

Released 4/30/2012
Car and Truck Fix it Right the First Time Issues

Released 4/29/2012
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 4/28/2012
Car and Truck Fix it Right the First Time Issues

Released 4/25/2012
Car and Truck Fix it Right the First Time Issues

Released 4/23/2012
Car and Truck Fix it Right the First Time Issues

Released 4/11/2012
Car and Truck Fix it Right the First Time Issues

Released 3/27/2012
Hydraulic Power Steering System Leak - Required Diagnostic Actions

Released 3/23/2012
Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)

Released 3/13/2012
Car and Truck Fix it Right the First Time Issues

Released 2/10/2012
Car and Truck Fix it Right the First Time Issues

Released 1/23/2012
Hydraulic Power Steering System Leak - Required Diagnostic Actions

Released 1/19/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/19/2012
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 1/14/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/13/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/13/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 12/4/2011
Information on Diagnosis and Replacement of Shock Absorber and Strut Due to Fluid Leak

Released 12/3/2011
Information on Diagnosis and Replacement of Shock Absorber and Strut Due to Fluid Leak

Released 11/19/2011
Unnecessary Flushing Services, Additive Recommendations and Proper Utilization of GM Simplified Maintenance Schedule to Enhance Customer Service Experience (U.S. Only)

Released 11/16/2011
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 11/5/2019
J-35616-64B Or EL-35616-58 Terminal Test Probe Information/Repair

Released 10/10/2019
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/9/2019
Key Code Security Rules and Information on GM KeyCode Look-Up Application (U.S. Only)

Released 9/17/2019
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 6/3/2019
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 5/9/2019
Information on Tire Radial Force Variation (RFV)

Released 11/27/2018
Information for Dealers/Service Advisors on When and How to Submit a Pre-Repair Authorization (PRA) (U.S. Dealers Only)

Released 11/20/2018
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 11/5/2018
Working with GM on a Product Assistance Claim (PAC)

Released 10/26/2018
Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts

Released 10/8/2018
PAC Courtesy Transportation Assistance Program

Released 9/11/2018
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 6/22/2018
Dealer Responsibility for Cargo Carrying Capacity Labeling

Released 5/30/2018
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 5/14/2018
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/10/2018
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 2/26/2018
Diagnostic Tip: EL-51578 MOST Bus Diagnostic Tool Kit

Released 2/1/2018
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 12/15/2017
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 12/4/2017
Information on Multi-Media Infotainment Tester (MIT) Incompatibility Issues

Released 12/4/2017
Enhancing Field Product Reports with Digital Pictures

Released 8/23/2017
Paint-less Dent Repair Process

Released 8/10/2017
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 7/25/2017
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 6/23/2017
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 6/22/2017
Interior Cleaning -- Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer --Product Availability

Released 6/8/2017
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 6/2/2017
Concerns Or Questions Regarding Installation Of Dealer Installed Accessories

Released 5/26/2017
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 4/6/2017
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 3/15/2017
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 3/15/2017
Warranty Administration - Field Action Courtesy Transportation Policy

Released 12/14/2016
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 11/18/2016
Concerns Or Questions Regarding Installation Of Dealer Installed Accessories

Released 11/14/2016
Warranty Administration - Change in Product Field Action Customer Reimbursement Procedure (U.S. Dealers Only)

Released 11/1/2016
Warranty Administration - Updated - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 10/13/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 10/10/2016
Warranty Administration - Revised Exterior Labor Operations (Labor Only-No Part Replaced) and Required Warranty Claim Submission Information

Released 10/7/2016
PQC Assembly Replacement Process - Dealers Required to Contact PQC Prior to Replacing an Assembly

Released 10/6/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 9/30/2016
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 9/30/2016
Changes to Essential and Available Tool Numbering System

Released 9/27/2016
Warranty Administration - New Global Labor Codes

Released 9/19/2016
Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS)

Released 8/12/2016
Warranty Administration - Servicing Vehicles from Canada (U.S. Dealers Only)

Released 8/12/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 7/13/2016
38660 - A16-2038660 GMI700 31UX Missing GM Roadside Kit

Released 6/8/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/20/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/20/2016
Service Programming System (SPS) Errors (E4398, E4399, E4403, M4404 M4413, E4414, E4423 or E4491)

Released 5/16/2016
New U.S. Dealer Special Tool Loan Program

Released 4/22/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 4/18/2016
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 4/14/2016
Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 3/29/2016
Information on COAX Repair Kit Availability

Released 3/29/2016
Being Prepared for TAC, Caller Preparedness and Checklist - Contacting U.S. Technical Assistance (TAC) and Use of Strategy Based Diagnostics

Released 3/14/2016
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 3/1/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 2/5/2016
Hem Flange Rust Repair

Released 11/25/2015
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 10/31/2015
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 10/31/2015
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 10/31/2015
Information on Drilling High Strength Steel Related to Collision Repair

Released 10/31/2015
Warranty Administration - New Vehicle Maintenance Program Cross-Border Servicing between the U.S. and Canada

Released 10/31/2015
Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS)

Released 10/31/2015
Engine Repair Tip for Installation of Pistons

Released 10/31/2015
Warranty Administration - Change in Product Field Action Customer Reimbursement Procedure (U.S. Dealers Only)

Released 10/31/2015
Dealer Reimbursement Procedures for CAC Tier 1 and Tier 2 Empowerment Tool: Diagnostic Fee, Short Term Rental, and Up-Front Towing (U.S. Only)

Released 10/31/2015
Product Quality Center (PQC) Assembly Replacement Process - For Dealers Required to Contact PQC Prior to Replacing an Assembly (U.S. and Canada Only)

Released 10/31/2015
Warranty Administration - GM Dealer Empowerment Program and Goodwill Procedures

Released 10/31/2015
Warranty Administration - Causal Part Requirements for Transactions Submitted to GM for Payment

Released 10/31/2015
PQC Assembly Replacement Process - For Dealers Required to Contact PQC Prior to Replacing an Assembly (U.S. and Canada Only)

Released 10/31/2015
Information on the Use of Non GM Approved Battery Chargers and Booster Packs

Released 10/31/2015
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 9/12/2015
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 9/5/2015
Brake Lathe Calibration Procedure

Released 9/5/2015
GM Wiring Repair Strategy Information

Released 9/5/2015
Enhancing Field Product Reports with Digital Pictures

Released 8/22/2015
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 8/8/2015
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 7/25/2015
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 7/18/2015
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 7/12/2015
Application of Anti-Corrosion Materials

Released 6/20/2015
GM TAC Support of Vehicle Vibration Complaints - US And Canada Dealers Only

Released 3/14/2015
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 12/5/2014
Information for Dealers on How to Submit a Product Information Report (PIR) (Canada Only)

Released 7/8/2014
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To

Released 5/22/2014
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510, 4041520 and 250 Mile/400 Km Labor Operation Restriction (North America ONLY)

Released 2/6/2014
Information on Slight or Mild Tire Feathering and Recommended Practices (Normal Tire Wear Condition)

Released 6/28/2013
Diagnostic Tip for DTCs P0097, P00F4, P0113, P2229 and/or P0102 Set

Released 6/19/2013
Correct Selection Of Labor Codes

Released 6/7/2013
IPC Odometer Programming Method Quick Reference Guide

Released 5/21/2013
GM TAC Support of Vehicle Vibration Complaints - U.S. Dealers Only

Released 5/15/2013
J-35616-64B Terminal Test Probe And Replacement Terminal

Released 3/22/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V6 and V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 3/1/2013
Paint-less Dent Repair Process

Released 1/1/2013
IPC Odometer Programming Method Quick Reference Guide

Released 1/1/2013
Enhancing Field Product Reports with Digital Pictures

Released 1/1/2013
Information for Dealers on How to Submit a Product Information Report (PIR) (Canada Only)

Released 1/1/2013
Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS)

Released 9/4/2012
GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period

Released 5/7/2012
Wheel Balancing Machine Finish Damage to Chrome Clad or ChromeTech® Wheels

Released 5/7/2012
Information on Tire Radial Force Variation (RFV)

Released 4/29/2012
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 3/19/2012
Hem Flange Rust Repair

Released 3/5/2012
Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM)

Released 3/5/2012
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 3/1/2012
Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM)

Released 1/13/2012
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 1/9/2012
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 1/4/2012
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 10/24/2011
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 10/22/2011
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510 and Battery Part Restriction (North America ONLY)

Released 10/22/2011
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 10/31/2015
Service Parts Safety - Windshield Wiper Motor Failure

Released 7/18/2015
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 6/6/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 2/15/2013
Windshield Wiper Performance, Cleaning Instructions and Maintenance

Released 5/3/2012
Car and Truck Fix it Right the First Time Issues

Released 1/19/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/19/2012
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 1/13/2012
Properly Maintaining Vehicles in Dealer Inventory