Get Free 2016 CHEVROLET CITY EXPRESS B4, 2.0L; DOHC; 16V; SEFI TSBs

Released 7/23/2020
LIN Bus Diagnostic Information

Released 7/10/2020
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 7/10/2020
Warranty Administration - Transportation Claim Submission Requirements

Released 6/24/2020
Warranty Administration - Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only)

Released 5/27/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 5/20/2020
IPC Odometer Programming Method Quick Reference Guide

Released 5/7/2020
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 5/6/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 4/14/2020
Underbody Component Corrosion

Released 4/3/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/20/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/18/2020
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 2/27/2020
Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only)

Released 1/21/2020
Warranty Administration - Repurchase Vehicle Dealer Processing Fee Labor Operation and Submission Guidelines (U.S. ONLY)

Released 12/12/2019
Service Programming System (SPS) Errors (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961)

Released 11/25/2019
Use of Dealer Case Management (DCM) and Technician Preparedness for Contacting U.S. Technical Assistance (TAC)

Released 10/16/2019
Information for Dealers on How to Submit a Product Information Report (PIR) (Canada Only)

Released 9/6/2019
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (US Dealers Only).

Released 9/5/2019
Creak/Pop Noise From Front Over Bumps

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 6/26/2019
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 6/10/2019
Steam/Vapor Coming from Front Grille or Radiator Area

Released 5/2/2019
Use of Dealer Case Management (DCM) and Technician Preparedness for Contacting U.S. Technical Assistance (TAC)

Released 4/23/2019
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 4/1/2019
Information on Proper Use of Floor Mats

Released 3/26/2019
Warranty Administration - Updated - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 3/25/2019
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/25/2019
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/22/2019
Information on Proper Use of Floor Mats

Released 3/22/2019
Engineering Information (EI) Process

Released 3/18/2019
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 3/14/2019
Properly Maintaining Vehicles in Dealer Inventory

Released 3/13/2019
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (US Dealers Only)

Released 3/13/2019
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only).

Released 3/11/2019
Transport Mode On Message Displayed in DIC and/or Battery Light is Flashing

Released 3/8/2019
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 3/6/2019
Verifying Odometer Accuracy

Released 2/26/2019
Requesting a New Key Code for Customer with Lost or Stolen Keys

Released 2/8/2019
Transport Mode On Message Displayed in DIC and/or Battery Light is Flashing

Released 2/8/2019
Warranty Administration – Labor Operation 0600014 – Suspected Tampering or Vehicle Modifications

Released 2/5/2019
Properly Maintaining Vehicles in Dealer Inventory

Released 1/31/2019
Use of Dealer Case Management (DCM) and Technician Preparedness for Contacting U.S. Technical Assistance (TAC)

Released 1/31/2019
Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS)

Released 1/18/2019
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 1/14/2019
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 1/8/2019
Warranty Administration - Transportation Claim Submission Requirements

Released 1/2/2019
Photographing Various Vehicle Concerns and Submitting Them to the GM Technical Assistance Center (TAC)

Released 12/17/2018
Diagnostic Tip: EL-51578 MOST Bus Diagnostic Tool Kit

Released 12/17/2018
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 12/13/2018
Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC)

Released 12/5/2018
Warranty Administration - Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 11/30/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 11/29/2018
Electrical Systems - Diagnostic Routine

Released 11/27/2018
Information for Dealers/Service Advisors on When and How to Submit a Pre-Repair Authorization (PRA) (U.S. Dealers Only)

Released 11/20/2018
Diagnostic Tips: XM Audio Traffic And Travel Link Availability And Operation

Released 11/20/2018
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 11/20/2018
Requirements For OnStar Over The Air Programming And Updates

Released 11/5/2018
Working with GM on a Product Assistance Claim (PAC)

Released 11/2/2018
Warranty Administration - Guidelines for Multiple Repairs with Independent Causes (GM Canada Dealers only)

Released 10/30/2018
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 10/26/2018
Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts

Released 10/23/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/19/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/17/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/10/2018
AC Blows Warm or Poor Performance

Released 10/8/2018
PAC Courtesy Transportation Assistance Program

Released 10/3/2018
Diagnostic Tip: Fuel Injected Gasoline Engines Possible No Start Extended Crank or Fuel Pressure Related DTCs

Released 10/3/2018
IPC Odometer Programming Method Quick Reference Guide

Released 10/3/2018
Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold

Released 9/5/2018
Information on A/C Odors During Start Up in Hot Humid Climates

Released 8/28/2018
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 8/24/2018
Variable Diagnostic Time Allowances (U.S. Only)

Released 8/24/2018
IPC Odometer Programming Method Quick Reference Guide

Released 8/22/2018
Audio Volume Stuck High or Low with No DTCs

Released 8/22/2018
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 8/22/2018
Hem Flange Rust Repair

Released 8/22/2018
Rear and Side Tempered Glass Spots (Quench Marks)

Released 8/22/2018
Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center

Released 8/22/2018
Diagnostic Tips for Odor Emanating from HVAC System

Released 8/22/2018
Information on Service Manuals Availability on USB

Released 8/22/2018
Information on Paint Stain Under Protective Shipping Film

Released 8/8/2018
Alleged Cylinders Out Of Round

Released 7/25/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 7/24/2018
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 7/24/2018
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 7/23/2018
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 7/6/2018
Diagnostic Aid: Part Identification For Next Generation Infotainment Components And Correct Labor Codes

Released 7/3/2018
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 6/22/2018
Dealer Responsibility for Cargo Carrying Capacity Labeling

Released 6/21/2018
Information on New Refrigerant (R1234yf) for A/C Service

Released 6/20/2018
AC Blows Warm or Poor Performance

Released 6/1/2018
Transport Mode On Message Displayed in DIC and/or Battery Light is Flashing

Released 5/25/2018
Information on New Refrigerant (R1234yf) for A/C Service

Released 5/23/2018
Diagnostic Tip: Apple Device Connectivity Issues due to USB Cord Concern

Released 5/15/2018
Information on New Refrigerant (R-1234yf) for A/C Service

Released 5/14/2018
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/10/2018
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 5/4/2018
Warranty Administration - Proper Labor Operation Selection and Causal Part Identification for Warranty Transactions

Released 4/26/2018
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 4/20/2018
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation 5430130 Fuse Replacement

Released 4/19/2018
Information on Engine Oil Life Monitor Operation Calculation

Released 4/9/2018
Information on Water or Ethylene Glycol in Transmission Fluid

Released 4/6/2018
Underbody Component Corrosion

Released 3/27/2018
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 3/26/2018
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 3/16/2018
Eliminating Unwanted Odors in Vehicles

Released 3/9/2018
GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period

Released 3/8/2018
Repair Guidelines for Engine Component Wear

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/28/2018
Red LED, No WiFi Operation, and/or Limited OnStar Module Functionality After OnStar Module Replacement for Another Condition

Released 2/27/2018
Warranty Administration - Updated - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 2/1/2018
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 1/17/2018
Warranty Administration - Warranty Claims Submission - Outside Rear View Mirrors

Released 12/7/2017
Dealer Responsibility for Cargo Carrying Capacity Labeling

Released 12/6/2017
Normal Characteristic - Clock Does Not Update or Slow to Update

Released 12/5/2017
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 11/28/2017
Intermittent Radio Blank Display With or Without Audio and MOST BUS Diagnostic Aid

Released 11/17/2017
Intermittent Malfunction Indicator Lamp (MIL) Illuminated, DTC P2138 with Reduced Engine Power (Repair Instrument Panel (IP) to Body Harness Connector)

Released 11/17/2017
Information on COAX Repair Kit Availability

Released 11/7/2017
Verifying Odometer Accuracy

Released 10/6/2017
Diagnostic Tip - Diagnosing Vehicles with OnStar DTC B101D -37

Released 9/28/2017
Diagnostic Tip: OnStar Vehicles with B101D and Symptom Codes

Released 8/30/2017
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 8/23/2017
Paint-less Dent Repair Process

Released 7/25/2017
Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application

Released 7/25/2017
Information on Changes to SPS that Warn/Prohibit Reprogramming a Module With Its Current Calibration

Released 6/30/2017
Stalling - Hesitation - Lack Of Performance P018B and/Or P2635 Setting In High Ambient Temperatures

Released 6/23/2017
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 6/22/2017
Interior Cleaning -- Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer --Product Availability

Released 6/16/2017
Seat Belt Extender Availability

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 6/15/2017
Radio Intermittently Starts At Home Screen Unwanted

Released 6/14/2017
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 5/24/2017
Customer Satisfaction Program - SDM Corrosion Due to Water Intrusion

Released 5/10/2017
Warranty Administration - Automatic Transmission Oil Cooler Flush and Flow Test

Released 4/28/2017
Wireless Charging Module Diagnosis

Released 4/25/2017
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 4/19/2017
Non-Design Intent Wheel Lock Nuts and Lug Nuts

Released 4/12/2017
Underbody Component Corrosion

Released 4/10/2017
Information on Proper Use of Floor Mats

Released 3/29/2017
Information on Driveline Clunk Noise

Released 3/15/2017
Warranty Administration - Field Action Courtesy Transportation Policy

Released 3/10/2017
Security Code Input Message with SPS Error Code E5659, M5304 and/or M5530 During TIS2web Programming

Released 2/28/2017
New Temporary Paint Guard Film (PGF) Removal Information

Released 12/19/2016
Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

Released 12/12/2016
Information to Prevent CVT Transmission Replacement Due to Misdiagnosis of Noise

Released 12/9/2016
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 11/30/2016
Engineering Information - Air Bag Light Illuminated and SIR Codes Set Within the SIR Module

Released 11/15/2016
Alleged Cylinders Out Of Round

Released 11/10/2016
Information on Side Door Window Glass Chipping Caused by Hanging Vehicle Key Lock Box

Released 11/2/2016
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 10/24/2016
Audio Muting When Listening to Some Sirius XM Channels Due to Interference in Some Geographic Locations

Released 9/22/2016
Hem Flange Rust Repair

Released 9/22/2016
Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

Released 9/16/2016
IPC Odometer Programming Method Quick Reference Guide

Released 9/14/2016
OnStar Will Not Power Up

Released 8/12/2016
Warranty Administration - Servicing Vehicles from Canada (U.S. Dealers Only)

Released 8/3/2016
Non-approval of Clipping (Sectioning of Two Vehicles) for Collision Repair

Released 8/2/2016
Diagnostic Tips for USB Receptacle Inoperative

Released 8/2/2016
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 7/29/2016
Infotainment System Upgrade for Android Auto Feature

Released 7/13/2016
Information on Incorrect Tire Valve Stems Being Installed

Released 7/11/2016
Traction Control Light Flashes Under Hard Acceleration at Higher Road Speeds

Released 7/11/2016
Information for Engine Concerns Resulting from Lack of Scheduled Maintenance, Improper Service or Aftermarket Calibrations

Released 6/10/2016
Information on Removing Protective Film Bumper Covers Upon Delivery of Vehicle (PDI)

Released 6/10/2016
Information on Proper Use of Floor Mats

Released 5/31/2016
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 5/27/2016
Navigation Software Update

Released 5/27/2016
Emergency Vehicle Reduced Power

Released 5/16/2016
New U.S. Dealer Special Tool Loan Program

Released 5/13/2016
DTC U0184 Set, Radio Inoperative, Blue Screen, AM Clipping Noise, HD On/Off Status Not Retained in Stations, Time Lag on Transitions, No Audio with Internal Amp, Park Assist Symbol Position Wrong in Rear View Camera

Released 5/13/2016
Accessory Power Outlet and Trailer Lighting Fuse Replacement - Use Global Labor Operation 5430130 Fuse Replacement

Released 4/20/2016
Radio Does Not Mute Enough When OnStar Turn-By-Turn Navigation Directions Are Announced (Increase Volume Setting or Request Soft Mute Feature Change Through OnStar Customer Service)

Released 4/12/2016
Information Regarding Magnetic Drain Plugs

Released 4/7/2016
Underbody Component Corrosion

Released 4/5/2016
Grease or Sealant Visible on Electronic Power Steering Gear - Should Not Be Interpreted as Leak

Released 4/5/2016
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 3/31/2016
Infotainment System Will Not Return to Media After Bluetooth Call Ends

Released 3/29/2016
Being Prepared for TAC, Caller Preparedness and Checklist - Contacting U.S. Technical Assistance (TAC) and Use of Strategy Based Diagnostics

Released 3/14/2016
Power Foldaway Mirror Glass Shakes, Flutters at Normal Driving Speeds

Released 3/11/2016
Information Regarding Servicing Components Located Near SIR Components

Released 3/7/2016
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 3/3/2016
Side Detection System Unavailable or Intermittently Side Blind Zone Stops Working

Released 3/2/2016
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/11/2016
2016 Chevrolet Express and GMC Savana Cargo and Cutaway Vans - Incorrect 7th Character of VIN

Released 2/9/2016
Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

Released 2/8/2016
Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage

Released 2/5/2016
Hem Flange Rust Repair

Released 1/26/2016
Instrument Panel Upper Trim Pad Discoloration and/or Shiny Spot

Released 1/25/2016
Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares

Released 1/14/2016
Service Update for Inventory and Customer Vehicles - Sliding Door Does Not Lock Manually and/or Outside Door Handle Breaks Off - Expires with Base Warranty

Released 12/15/2015
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 12/14/2015
Diagnostic Tip - Exhaust Fluid Low - Exhaust Fluid Empty - Exhaust Fluid Range and Service Exhaust Fluid Messages Difficult To Reset - Including Cold Weather Operation

Released 12/7/2015
Side Sliding Door Handle Broken or Inability to Lock Door with Key from Outside Vehicle

Released 11/25/2015
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 11/23/2015
Verifying Odometer Accuracy

Released 11/12/2015
Information on Refilling Coolant After Recent Repair

Released 11/6/2015
Diagnostic Tips for Reduced Acceleration at Low Speed and/or Transmission Slipping from a Launch, DTC P0751 Set

Released 9/5/2015
Information on Removing Protective Film Bumper Covers Upon Delivery of Vehicle (PDI)

Released 8/29/2015
Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting (U.S. and Canada Only)

Released 3/28/2015
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 4/12/2017
Underbody Component Corrosion

Released 5/11/2016
Brake Pedal Moves Or Self Applies At Full Turns

Released 3/21/2016
Unwanted Grade Braking, Low Power, and/or Transmission Busy Shifting / P057B, P057C, and/or P057D

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 1/25/2016
Service StabiliTrak Message Displayed in DIC, StabiliTrak Indicator Light On, DTC C0455 and/or C0710 Set

Released 8/2/2016
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 3/3/2016
Diesel Engine Cooling System Filling Procedure For Vehicles Equipped With Rear Heater

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 11/12/2015
Information on Refilling Coolant After Recent Repair

Released 6/26/2020
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 6/25/2020
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 5/21/2020
Misfire Template

Released 5/20/2020
IPC Odometer Programming Method Quick Reference Guide

Released 5/14/2020
IPC Odometer Programming Method Quick Reference Guide

Released 4/9/2020
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 11/26/2019
Key Code Security Rules and Information on GM KeyCode Look-Up Application (U.S. Only)

Released 11/5/2019
J-35616-64B Or EL-35616-58 Terminal Test Probe Information/Repair

Released 9/25/2019
Do Not Swap Modules in Vehicles with Global Electrical Systems

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 7/30/2019
LIN Bus Diagnostic Information

Released 7/16/2019
Multiple U-code Diagnostic Information – With one having symptom Byte 71

Released 6/3/2019
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 5/28/2019
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (US Dealers Only).

Released 4/23/2019
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 4/1/2019
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 3/11/2019
Transport Mode On Message Displayed in DIC and/or Battery Light is Flashing

Released 1/29/2019
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 1/24/2019
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 1/18/2019
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 12/13/2018
Exterior Lamp Condensation and Replacement Guidelines

Released 11/30/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 11/29/2018
Electrical Systems - Diagnostic Routine

Released 11/20/2018
Diagnostic Tips: XM Audio Traffic And Travel Link Availability And Operation

Released 11/20/2018
Requirements For OnStar Over The Air Programming And Updates

Released 10/23/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/3/2018
IPC Odometer Programming Method Quick Reference Guide

Released 8/28/2018
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 8/24/2018
Variable Diagnostic Time Allowances (U.S. Only)

Released 8/24/2018
IPC Odometer Programming Method Quick Reference Guide

Released 8/22/2018
Audio Volume Stuck High or Low with No DTCs

Released 8/22/2018
Information on Service Manuals Availability on USB

Released 7/24/2018
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 7/23/2018
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 7/3/2018
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 6/1/2018
Transport Mode On Message Displayed in DIC and/or Battery Light is Flashing

Released 5/23/2018
Diagnostic Tip: Apple Device Connectivity Issues due to USB Cord Concern

Released 4/26/2018
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 4/20/2018
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation 5430130 Fuse Replacement

Released 3/27/2018
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/28/2018
Red LED, No WiFi Operation, and/or Limited OnStar Module Functionality After OnStar Module Replacement for Another Condition

Released 2/1/2018
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 1/31/2018
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 12/7/2017
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 12/6/2017
Normal Characteristic - Clock Does Not Update or Slow to Update

Released 12/1/2017
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 11/17/2017
Information on COAX Repair Kit Availability

Released 11/7/2017
Verifying Odometer Accuracy

Released 10/6/2017
Diagnostic Tip - Diagnosing Vehicles with OnStar DTC B101D -37

Released 10/3/2017
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 9/5/2017
Updated Warranty and Policy Exchange Program for Electronic Products (U.S. and Canada)

Released 8/30/2017
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 7/25/2017
Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application

Released 7/25/2017
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 5/24/2017
Customer Satisfaction Program - SDM Corrosion Due to Water Intrusion

Released 4/6/2017
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 4/6/2017
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 1/26/2017
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 1/17/2017
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 11/30/2016
Engineering Information - Air Bag Light Illuminated and SIR Codes Set Within the SIR Module

Released 11/7/2016
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 11/2/2016
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 10/24/2016
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 10/3/2016
Engineering Information - Air Bag Light Illuminated and SIR Codes Set Within the SIR Module

Released 9/16/2016
IPC Odometer Programming Method Quick Reference Guide

Released 8/30/2016
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 8/25/2016
Product Safety Recall - Occupant Sensing System Sensitivity

Released 8/18/2016
Product Safety Recall - Occupant Sensing System Sensitivity

Released 8/12/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 8/2/2016
Diagnostic Tips for USB Receptacle Inoperative

Released 6/16/2016
Product Safety Recall - Occupant Sensing System Sensitivity

Released 6/14/2016
Prior To Any Circuit Testing

Released 5/16/2016
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 5/13/2016
Exterior Lighting Components Tinted or Smoked by an Outside Vendor

Released 5/13/2016
Accessory Power Outlet and Trailer Lighting Fuse Replacement - Use Global Labor Operation 5430130 Fuse Replacement

Released 5/6/2016
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 4/28/2016
Decreased Battery Power, Reduced Upfitted Equipment Performance

Released 4/22/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 4/20/2016
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 4/19/2016
Normal Characteristic - OnStar Power Consumption

Released 3/23/2016
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 3/15/2016
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 3/11/2016
Information Regarding Servicing Components Located Near SIR Components

Released 3/4/2016
Premature Catalytic Converter Failures

Released 3/3/2016
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/12/2016
Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage

Released 2/11/2016
2016 Chevrolet Express and GMC Savana Cargo and Cutaway Vans - Incorrect 7th Character of VIN

Released 2/8/2016
Exterior Lamp Condensation and Replacement Guidelines

Released 2/8/2016
Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage

Released 1/14/2016
Service Update for Inventory and Customer Vehicles - Sliding Door Does Not Lock Manually and/or Outside Door Handle Breaks Off - Expires with Base Warranty

Released 11/23/2015
Verifying Odometer Accuracy

Released 5/2/2015
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 3/28/2015
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 7/25/2017
Information on Changes to SPS that Warn/Prohibit Reprogramming a Module With Its Current Calibration

Released 3/10/2017
Security Code Input Message with SPS Error Code E5659, M5304 and/or M5530 During TIS2web Programming

Released 8/5/2016
Program ECM Error E4491/E4423

Released 6/14/2016
Transmission Control Module Reports VIN During I/M Test

Released 5/27/2016
Emergency Vehicle Reduced Power

Released 4/28/2016
Decreased Battery Power, Reduced Upfitted Equipment Performance

Released 4/12/2016
Customer Satisfaction - Emergency Vehicle Reduced Power

Released 4/1/2016
2016 6.6L Duramax Engine Control Module Parts Restriction Has Ended

Released 3/3/2016
Diagnostic Tip - Exhaust Fluid Quality Poor Message Difficult To Clear

Released 2/2/2016
Duramax Intermittent High Idle Or Elevated Idle Descriptions

Released 1/29/2016
DTCs P0088 And P128E, After Fuel System Or Engine Repair

Released 12/15/2015
2016 6.6L Duramax Engine Control Module Parts Restriction

Released 12/14/2015
Diagnostic Tip - Exhaust Fluid Low - Exhaust Fluid Empty - Exhaust Fluid Range and Service Exhaust Fluid Messages Difficult To Reset - Including Cold Weather Operation

Released 1/31/2018
Information on Close-Coupled Converter and Engine Replacement

Released 8/31/2017
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 4/25/2017
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 4/12/2017
Underbody Component Corrosion

Released 3/23/2016
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 3/4/2016
Premature Catalytic Converter Failures

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/8/2016
Diagnostic Tip - Diesel Exhaust Fluid System Contamination

Released 1/14/2016
Information on Close-Coupled Converter and Engine Replacement

Released 12/22/2015
Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared Message Displayed on DIC, DTC P2463 May Be Set

Released 5/5/2020
Information on Fuel Injector Replacement Guidelines During Service, Malfunction Indicator Lamp (MIL) Illuminated - DTCs P0300-P0308, P050D, P0171, P0172, P0174, P0175, P2099, P219A, and/or P219B Set

Released 1/14/2020
Diagnostic Tip: Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0299 P2227

Released 10/22/2019
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

Released 6/26/2019
TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 3/7/2019
TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands

Released 12/3/2018
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 11/30/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 10/3/2018
Diagnostic Tip: Fuel Injected Gasoline Engines Possible No Start Extended Crank or Fuel Pressure Related DTCs

Released 7/25/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 2/27/2018
Information on Vehicles Sitting Outside on Dealer Lots for Extended Periods of Time with Hard Start or Crank/No Start Condition

Released 11/22/2017
Automatic Transmission Shift and Engine Driveability Concerns and/or MIL ON Due to Aftermarket Oil Bath Type Air Filter Use

Released 7/25/2017
Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application

Released 7/18/2017
Stalling - Hesitation - Lack Of Performance P018B And/Or P2635 Setting In High Ambient Temperatures

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 2/20/2017
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 11/2/2016
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 10/5/2016
Information for Fleet Vehicles - Ignition Key, Fob and Key Rings Configuration

Released 9/1/2016
Fuel and Oil Additives - Facts and Myths - Maximizing Gasoline Fuel Economy

Released 8/2/2016
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 7/12/2016
Diagnostic Tip - 6.6L Duramax Fuel System Contamination

Released 4/18/2016
Compressed Natural Gas (CNG) Valve Outgassing at Extreme Cold Temperatures

Released 3/29/2016
Alternative Gaseous Fuel Systems on BI-Fuel, CNG and LPG Equipped Vehicles

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 1/27/2016
Alternative Gaseous Fuel Systems on BI-Fuel, CNG and LPG Equipped Vehicles

Released 10/10/2018
AC Blows Warm or Poor Performance

Released 9/5/2018
Information on A/C Odors During Start Up in Hot Humid Climates

Released 8/22/2018
Diagnostic Tips for Odor Emanating from HVAC System

Released 6/21/2018
Information on New Refrigerant (R1234yf) for A/C Service

Released 6/20/2018
AC Blows Warm or Poor Performance

Released 5/25/2018
Information on New Refrigerant (R1234yf) for A/C Service

Released 5/15/2018
Information on New Refrigerant (R-1234yf) for A/C Service

Released 6/14/2017
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 7/27/2020
Needle Bearings Found In The Oil Pan During An Oil Change

Released 6/23/2020
Warranty Administration - Engine and Transmission Assembly Replacement (U.S. Only)

Released 5/21/2020
Misfire Template

Released 5/5/2020
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

Released 3/9/2020
Information on Malfunction Indicator Lamp (MIL) Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set

Released 12/10/2019
Service Part Available for Inoperative Park/Neutral Position Switch (Transmission Range Switch)

Released 11/22/2019
GM TAC Support On Vehicle Automatic Transmission Concerns That Can Be Duplicated

Released 10/29/2019
Information on Driveline Clunk Noise

Released 10/9/2019
Information on Engine Oil Consumption Guidelines

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 8/15/2019
Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold

Released 8/13/2019
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 8/12/2019
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 6/27/2019
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 6/26/2019
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 6/25/2019
Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 5/20/2019
Information on Water or Ethylene Glycol in Transmission Fluid

Released 5/7/2019
Avoiding Torque Converter Or Crankshaft Damage While Diagnosing Noise Concerns Do Not Separate The Torque Converter From the Flex Plate

Released 5/6/2019
Needle Bearings Found In The Oil Pan During An Oil Change

Released 4/4/2019
GM TAC Support On Vehicle Automatic Transmission Concerns That Can Be Duplicated

Released 4/2/2019
Manual Transmission Operating Characteristics

Released 2/18/2019
Misfire Template

Released 1/11/2019
Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0299 P2227

Released 12/6/2018
Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0171 P0172 P0299 P2227

Released 12/5/2018
Warranty Administration - Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 12/3/2018
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 10/30/2018
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 10/23/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/19/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/17/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/3/2018
Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold

Released 8/22/2018
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 8/22/2018
Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center

Released 8/8/2018
Alleged Cylinders Out Of Round

Released 7/24/2018
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 7/24/2018
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 4/19/2018
Information on Engine Oil Life Monitor Operation Calculation

Released 4/9/2018
Information on Water or Ethylene Glycol in Transmission Fluid

Released 3/8/2018
Repair Guidelines for Engine Component Wear

Released 2/27/2018
Warranty Administration - Updated - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 2/15/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 12/21/2017
TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands

Released 11/30/2017
Information on Engine Oil Consumption Guidelines

Released 8/31/2017
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 8/21/2017
Alleged Cylinders Out Of Round

Released 7/25/2017
Information on Changes to SPS that Warn/Prohibit Reprogramming a Module With Its Current Calibration

Released 5/10/2017
Warranty Administration - Automatic Transmission Oil Cooler Flush and Flow Test

Released 4/25/2017
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 4/12/2017
Underbody Component Corrosion

Released 3/29/2017
Information on Driveline Clunk Noise

Released 3/10/2017
Security Code Input Message with SPS Error Code E5659, M5304 and/or M5530 During TIS2web Programming

Released 12/12/2016
Information to Prevent CVT Transmission Replacement Due to Misdiagnosis of Noise

Released 11/15/2016
Alleged Cylinders Out Of Round

Released 10/27/2016
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 8/29/2016
Engine Repair Tip for Installation of Pistons

Released 8/5/2016
Program ECM Error E4491/E4423

Released 8/2/2016
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 7/11/2016
Information for Engine Concerns Resulting from Lack of Scheduled Maintenance, Improper Service or Aftermarket Calibrations

Released 6/7/2016
DTC P0777, Firm 3–2 Downshifts (Reprogram TCM)

Released 5/31/2016
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 4/28/2016
Decreased Battery Power, Reduced Upfitted Equipment Performance

Released 4/27/2016
No Reverse, No Second After Upper Valve Body Replacement

Released 4/27/2016
PQC Assembly Replacement Process - For Dealers Required to Contact PQC Prior to Replacing an Assembly (U.S. and Canada Only)

Released 4/22/2016
Crank No Start - Inspect for Sheared Cam Pin

Released 4/12/2016
Information Regarding Magnetic Drain Plugs

Released 4/7/2016
Manual Transmission Operating Characteristics

Released 4/1/2016
2016 6.6L Duramax Engine Control Module Parts Restriction Has Ended

Released 3/23/2016
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 3/7/2016
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 2/11/2016
Needle Bearings Found in the oil pan During An Oil Change

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 2/2/2016
Duramax Intermittent High Idle Or Elevated Idle Descriptions

Released 1/25/2016
Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares

Released 1/14/2016
Information on Close-Coupled Converter and Engine Replacement

Released 12/15/2015
2016 6.6L Duramax Engine Control Module Parts Restriction

Released 12/15/2015
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 12/15/2015
Supplement To Service Information For Duramax Diesel Head Gasket Replacement

Released 11/6/2015
Diagnostic Tips for Reduced Acceleration at Low Speed and/or Transmission Slipping from a Launch, DTC P0751 Set

Released 8/29/2015
2010 through 2016 6.6L Duramax Diesel Engine (RPO Codes LGH and LML) Part Number 12638502 PQC Restriction

Released 3/15/2017
Warranty Administration - Field Action Courtesy Transportation Policy

Released 2/20/2017
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 11/2/2016
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 8/25/2016
Product Safety Recall - Occupant Sensing System Sensitivity

Released 8/18/2016
Product Safety Recall - Occupant Sensing System Sensitivity

Released 7/13/2016
38660 - A16-2038660 GMI700 31UX Missing GM Roadside Kit

Released 6/16/2016
Product Safety Recall - Occupant Sensing System Sensitivity

Released 6/14/2016
Transmission Control Module Reports VIN During I/M Test

Released 5/27/2016
Emergency Vehicle Reduced Power

Released 4/29/2020
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 2/26/2020
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 5/9/2019
Information on Tire Radial Force Variation (RFV)

Released 2/15/2019
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 12/17/2018
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 12/5/2018
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 3/26/2018
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 1/4/2018
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 12/15/2017
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 4/19/2017
Non-Design Intent Wheel Lock Nuts and Lug Nuts

Released 4/12/2017
Underbody Component Corrosion

Released 3/17/2017
Power Steering Fluid Leak at Fluid Reservoir or Reservoir Connection

Released 12/19/2016
Information on Proper Cleaning of Wheels and Wheel Covers

Released 12/9/2016
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 11/9/2016
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 11/7/2016
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 10/18/2016
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 9/1/2016
Fuel and Oil Additives - Facts and Myths - Maximizing Gasoline Fuel Economy

Released 7/26/2016
Tire Pressure Monitor (TPM) Concerns After Accessory Wheel Installation

Released 7/13/2016
38660 - A16-2038660 GMI700 31UX Missing GM Roadside Kit

Released 7/13/2016
Information on Incorrect Tire Valve Stems Being Installed

Released 7/11/2016
Traction Control Light Flashes Under Hard Acceleration at Higher Road Speeds

Released 6/22/2016
Information on Slight or Mild Tire Feathering and Recommended Practices (Normal Tire Wear Condition)

Released 5/25/2016
Refinishing Aluminum Wheels

Released 5/20/2016
Information on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires

Released 4/25/2016
Front Suspension Too Low, Excessive Tire Wear, Unable to Perform Alignment

Released 4/5/2016
Grease or Sealant Visible on Electronic Power Steering Gear - Should Not Be Interpreted as Leak

Released 3/31/2016
Noise from Rear Leaf Spring Under Acceleration and High Loads (Replace Rear Leaf Spring Shackle)

Released 3/30/2016
Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/23/2016
Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)

Released 2/12/2016
Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 11/25/2015
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 4/9/2020
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 11/26/2019
Key Code Security Rules and Information on GM KeyCode Look-Up Application (U.S. Only)

Released 11/5/2019
J-35616-64B Or EL-35616-58 Terminal Test Probe Information/Repair

Released 10/10/2019
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/9/2019
Key Code Security Rules and Information on GM KeyCode Look-Up Application (U.S. Only)

Released 9/17/2019
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 6/3/2019
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 5/9/2019
Information on Tire Radial Force Variation (RFV)

Released 11/27/2018
Information for Dealers/Service Advisors on When and How to Submit a Pre-Repair Authorization (PRA) (U.S. Dealers Only)

Released 11/20/2018
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 11/5/2018
Working with GM on a Product Assistance Claim (PAC)

Released 10/26/2018
Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts

Released 10/8/2018
PAC Courtesy Transportation Assistance Program

Released 6/22/2018
Dealer Responsibility for Cargo Carrying Capacity Labeling

Released 5/14/2018
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/10/2018
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 2/26/2018
Diagnostic Tip: EL-51578 MOST Bus Diagnostic Tool Kit

Released 2/1/2018
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 12/15/2017
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 12/4/2017
Enhancing Field Product Reports with Digital Pictures

Released 12/4/2017
Information on Multi-Media Infotainment Tester (MIT) Incompatibility Issues

Released 8/23/2017
Paint-less Dent Repair Process

Released 8/10/2017
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 7/25/2017
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 6/23/2017
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 6/22/2017
Interior Cleaning -- Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer --Product Availability

Released 6/8/2017
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 6/2/2017
Concerns Or Questions Regarding Installation Of Dealer Installed Accessories

Released 4/28/2017
Wireless Charging Module Diagnosis

Released 4/6/2017
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 4/6/2017
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 3/15/2017
Warranty Administration - Field Action Courtesy Transportation Policy

Released 3/15/2017
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 12/19/2016
Information on Proper Cleaning of Wheels and Wheel Covers

Released 12/14/2016
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 11/18/2016
Concerns Or Questions Regarding Installation Of Dealer Installed Accessories

Released 11/14/2016
Warranty Administration - Change in Product Field Action Customer Reimbursement Procedure (U.S. Dealers Only)

Released 11/1/2016
Warranty Administration - Updated - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 9/19/2016
Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS)

Released 9/13/2016
Diagnostic Tip: EL-51578 MOST Bus Diagnostic Tool Kit

Released 8/12/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 8/12/2016
Warranty Administration - Servicing Vehicles from Canada (U.S. Dealers Only)

Released 7/13/2016
38660 - A16-2038660 GMI700 31UX Missing GM Roadside Kit

Released 6/8/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/20/2016
Service Programming System (SPS) Errors (E4398, E4399, E4403, M4404 M4413, E4414, E4423 or E4491)

Released 5/20/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/16/2016
New U.S. Dealer Special Tool Loan Program

Released 4/22/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 4/18/2016
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 4/14/2016
Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 3/29/2016
Information on COAX Repair Kit Availability

Released 3/29/2016
Being Prepared for TAC, Caller Preparedness and Checklist - Contacting U.S. Technical Assistance (TAC) and Use of Strategy Based Diagnostics

Released 3/14/2016
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 2/5/2016
Hem Flange Rust Repair

Released 11/25/2015
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores