Get Free 2011 CHEVROLET CAPRICE V8, 6.0L; OHV; 16V; SEFI; FFV TSBs

Released 5/20/2020
IPC Odometer Programming Method Quick Reference Guide

Released 5/7/2020
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 5/6/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 4/14/2020
Underbody Component Corrosion

Released 4/3/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/20/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/18/2020
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 1/21/2020
Warranty Administration - Repurchase Vehicle Dealer Processing Fee Labor Operation and Submission Guidelines (U.S. ONLY)

Released 12/12/2019
Service Programming System (SPS) Errors (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961)

Released 11/25/2019
Use of Dealer Case Management (DCM) and Technician Preparedness for Contacting U.S. Technical Assistance (TAC)

Released 10/16/2019
Information for Dealers on How to Submit a Product Information Report (PIR) (Canada Only)

Released 9/6/2019
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (US Dealers Only).

Released 9/5/2019
Creak/Pop Noise From Front Over Bumps

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 6/26/2019
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 5/2/2019
Use of Dealer Case Management (DCM) and Technician Preparedness for Contacting U.S. Technical Assistance (TAC)

Released 4/23/2019
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 4/1/2019
Information on Proper Use of Floor Mats

Released 3/28/2019
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 3/25/2019
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/25/2019
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/22/2019
Information on Proper Use of Floor Mats

Released 3/18/2019
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 3/14/2019
Properly Maintaining Vehicles in Dealer Inventory

Released 3/13/2019
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only).

Released 3/13/2019
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (US Dealers Only)

Released 3/8/2019
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 3/6/2019
Verifying Odometer Accuracy

Released 2/26/2019
Requesting a New Key Code for Customer with Lost or Stolen Keys

Released 2/8/2019
Warranty Administration – Labor Operation 0600014 – Suspected Tampering or Vehicle Modifications

Released 2/5/2019
Properly Maintaining Vehicles in Dealer Inventory

Released 1/31/2019
Use of Dealer Case Management (DCM) and Technician Preparedness for Contacting U.S. Technical Assistance (TAC)

Released 1/31/2019
Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS)

Released 1/18/2019
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 1/14/2019
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 1/2/2019
Photographing Various Vehicle Concerns and Submitting Them to the GM Technical Assistance Center (TAC)

Released 12/21/2018
Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers

Released 12/17/2018
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 12/13/2018
Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC)

Released 12/5/2018
Warranty Administration - Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 12/5/2018
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 11/30/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 11/29/2018
Electrical Systems - Diagnostic Routine

Released 11/27/2018
Information for Dealers/Service Advisors on When and How to Submit a Pre-Repair Authorization (PRA) (U.S. Dealers Only)

Released 11/20/2018
Diagnostic Tips: XM Audio Traffic And Travel Link Availability And Operation

Released 11/20/2018
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 11/20/2018
Requirements For OnStar Over The Air Programming And Updates

Released 11/2/2018
Warranty Administration - Guidelines for Multiple Repairs with Independent Causes (GM Canada Dealers only)

Released 10/30/2018
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 10/26/2018
Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts

Released 10/23/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/19/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/17/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/15/2018
SES Light, Misfire, DTC P0300, And/or A Chirp, Squeak, Squeal, Or Tick Noise - Potential

Released 10/10/2018
AC Blows Warm or Poor Performance

Released 10/8/2018
PAC Courtesy Transportation Assistance Program

Released 10/3/2018
Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold

Released 10/3/2018
IPC Odometer Programming Method Quick Reference Guide

Released 10/3/2018
Diagnostic Tip: Fuel Injected Gasoline Engines Possible No Start Extended Crank or Fuel Pressure Related DTCs

Released 9/11/2018
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 8/28/2018
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 8/22/2018
Hem Flange Rust Repair

Released 8/22/2018
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 8/22/2018
Rear and Side Tempered Glass Spots (Quench Marks)

Released 8/22/2018
Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center

Released 8/22/2018
Diagnostic Tips for Odor Emanating from HVAC System

Released 8/8/2018
Alleged Cylinders Out Of Round

Released 7/25/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 7/24/2018
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 7/24/2018
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 7/23/2018
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 7/3/2018
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 6/22/2018
Dealer Responsibility for Cargo Carrying Capacity Labeling

Released 6/20/2018
AC Blows Warm or Poor Performance

Released 5/30/2018
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 5/23/2018
Diagnostic Tip: Apple Device Connectivity Issues due to USB Cord Concern

Released 5/14/2018
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/10/2018
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 4/20/2018
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation 5430130 Fuse Replacement

Released 4/6/2018
Underbody Component Corrosion

Released 3/12/2018
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 3/9/2018
GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/28/2018
Red LED, No WiFi Operation, and/or Limited OnStar Module Functionality After OnStar Module Replacement for Another Condition

Released 2/1/2018
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 12/7/2017
Dealer Responsibility for Cargo Carrying Capacity Labeling

Released 11/17/2017
Intermittent Malfunction Indicator Lamp (MIL) Illuminated, DTC P2138 with Reduced Engine Power (Repair Instrument Panel (IP) to Body Harness Connector)

Released 11/17/2017
Information on COAX Repair Kit Availability

Released 11/7/2017
Verifying Odometer Accuracy

Released 10/6/2017
Diagnostic Tip - Diagnosing Vehicles with OnStar DTC B101D -37

Released 9/28/2017
Diagnostic Tip: OnStar Vehicles with B101D and Symptom Codes

Released 8/30/2017
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 8/23/2017
Paint-less Dent Repair Process

Released 7/25/2017
Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application

Released 6/23/2017
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 6/22/2017
Interior Cleaning -- Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer --Product Availability

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 6/16/2017
Seat Belt Extender Availability

Released 6/14/2017
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 4/25/2017
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 4/19/2017
Non-Design Intent Wheel Lock Nuts and Lug Nuts

Released 4/12/2017
Underbody Component Corrosion

Released 4/10/2017
Information on Proper Use of Floor Mats

Released 3/29/2017
Information on Driveline Clunk Noise

Released 3/15/2017
Warranty Administration - Field Action Courtesy Transportation Policy

Released 3/10/2017
Security Code Input Message with SPS Error Code E5659, M5304 and/or M5530 During TIS2web Programming

Released 2/13/2017
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 12/19/2016
Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

Released 12/5/2016
Warranty Administration - GM Dealer Empowerment Program and Goodwill Procedures

Released 11/15/2016
Alleged Cylinders Out Of Round

Released 11/10/2016
Information on Side Door Window Glass Chipping Caused by Hanging Vehicle Key Lock Box

Released 10/24/2016
Audio Muting When Listening to Some Sirius XM Channels Due to Interference in Some Geographic Locations

Released 10/7/2016
PQC Assembly Replacement Process - Dealers Required to Contact PQC Prior to Replacing an Assembly

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 9/30/2016
HomeLink® Programming to a Genie Intellicode® 2 Garage Door Opener

Released 9/30/2016
Wheel Balancing Machine Finish Damage to Chrome Clad or ChromeTech® Wheels

Released 9/30/2016
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 9/30/2016
Instructions for Installing Techline Infotainment DVD (GMNA Only)

Released 9/30/2016
Information on Side Door Window Glass Chipping Caused by Hanging Vehicle Key Lock Box

Released 9/30/2016
Changes to Essential and Available Tool Numbering System

Released 9/30/2016
No Power to Front Passenger Foot Well (Upfitter) Auxiliary 12 Volt Battery Power Supply

Released 9/27/2016
Warranty Administration - Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications

Released 9/22/2016
Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

Released 9/22/2016
Hem Flange Rust Repair

Released 9/14/2016
OnStar Will Not Power Up

Released 9/9/2016
Rough Idle Crank No Start Extended Crank Or Misfire Due to Excessive Carbon On Top of the Valves or Sticking Valves

Released 8/12/2016
Warranty Administration - Servicing Vehicles from Canada (U.S. Dealers Only)

Released 8/3/2016
Non-approval of Clipping (Sectioning of Two Vehicles) for Collision Repair

Released 7/11/2016
Information for Engine Concerns Resulting from Lack of Scheduled Maintenance, Improper Service or Aftermarket Calibrations

Released 7/11/2016
Traction Control Light Flashes Under Hard Acceleration at Higher Road Speeds

Released 6/22/2016
Safety Belt Lap Anchor Tensioner Cable

Released 6/10/2016
Information on Proper Use of Floor Mats

Released 5/31/2016
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 5/16/2016
New U.S. Dealer Special Tool Loan Program

Released 5/13/2016
Accessory Power Outlet and Trailer Lighting Fuse Replacement - Use Global Labor Operation 5430130 Fuse Replacement

Released 5/10/2016
Abnormal Noise And Or Vibration While Driving Due To Non-GM Aftermarket Accessory

Released 4/12/2016
Rear and Side Tempered Glass Spots (Quench Marks)

Released 4/12/2016
Information Regarding Magnetic Drain Plugs

Released 4/7/2016
Underbody Component Corrosion

Released 4/5/2016
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 4/5/2016
Grease or Sealant Visible on Electronic Power Steering Gear - Should Not Be Interpreted as Leak

Released 3/29/2016
Being Prepared for TAC, Caller Preparedness and Checklist - Contacting U.S. Technical Assistance (TAC) and Use of Strategy Based Diagnostics

Released 3/17/2016
Floor/Carpet Wet at Front Passenger Side Under Dash, or at Any Front/Rear Footwell Area

Released 3/16/2016
Police Package Vehicles, Daytime Running Lamps (DRL), Automatic Headlights (AHL), Dome and Courtesy Lamps, Trunk Release, Speed Limiter - Programmable Options - Obtaining Calibrations

Released 3/11/2016
Information Regarding Servicing Components Located Near SIR Components

Released 3/7/2016
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 3/3/2016
Side Detection System Unavailable or Intermittently Side Blind Zone Stops Working

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/2/2016
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 2/9/2016
Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

Released 2/8/2016
Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage

Released 2/5/2016
Hem Flange Rust Repair

Released 1/28/2016
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 1/15/2016
Front Strut Shaft Contacting Hood Due to Premature Strut Mount Wear

Released 1/1/2016
Information on Diagnosis and Replacement of Shock Absorber and Strut Due to Fluid Leak

Released 12/15/2015
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 11/25/2015
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 11/23/2015
Verifying Odometer Accuracy

Released 11/12/2015
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 11/6/2015
Diagnostic Tips for Reduced Acceleration at Low Speed and/or Transmission Slipping from a Launch, DTC P0751 Set

Released 10/31/2015
Diagnostic Tips for Preventing Oil Leaks After Changing Oil and Filter

Released 10/31/2015
Repair Information for Reconnection of Rear Window (Defroster) Contact or Tab

Released 10/31/2015
Floor/Carpet Wet at Front Passenger Side Under Dash, or at Any Front/Rear Footwell Area

Released 10/31/2015
Control Module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 Shared In Multiple Modules

Released 10/31/2015
Information on Drilling High Strength Steel Related to Collision Repair

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
Police Package Vehicles, Daytime Running Lamps (DRL), Automatic Headlights (AHL), Dome and Courtesy Lamps, Trunk Release, Speed Limiter - Programmable Options - Obtaining Calibrations

Released 10/31/2015
Vibration Analysis Worksheet

Released 10/31/2015
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 10/31/2015
Diagnostic Tip for Low Line Pressure or Pressure Regulator Valve Stuck After Pump Cover Replacement

Released 10/31/2015
Use of Nitrogen Gas in Tires

Released 10/31/2015
Information on Removal/Cracking of Stainless Steel Wheel Nut Caps

Released 10/31/2015
Mounting, Balancing and Installation of Accessory Wheels and Tires Available Through GM Accessories

Released 10/31/2015
Information on Poor, Limited, Reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) Range

Released 10/31/2015
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 10/31/2015
Information on Paint Stain Under Protective Shipping Film

Released 10/31/2015
Warranty Administration - New Vehicle Maintenance Program Cross-Border Servicing between the U.S. and Canada

Released 10/31/2015
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 10/31/2015
Special Coverage Adjustment - Engine Cooling Fan Motor

Released 10/31/2015
Updated Warranty and Policy Program for Electronic Products (U.S. and Canada)

Released 10/31/2015
Warranty Administration - Causal Part Requirements for Transactions Submitted to GM for Payment

Released 10/31/2015
GM of Canada OnStar Cellular Communication Upgrade

Released 10/31/2015
Turn By Turn Directions Not Displayed After Canada Upgrade

Released 10/31/2015
PAC Courtesy Transportation Assistance Program

Released 10/31/2015
Information on the Use of Non GM Approved Battery Chargers and Booster Packs

Released 10/31/2015
White Film/Residue on Vehicle Interior, Door Trim Panels and/or Instrument Panel (IP)

Released 10/31/2015
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/31/2015
Information on Engine Oil Consumption Guidelines

Released 10/31/2015
Updated Warranty and Policy Exchange Program for Electronic Products (U.S. and Canada)

Released 10/31/2015
Belt Squeak Noise and/or Crankshaft Balancer Appears to Wobble

Released 10/31/2015
Automatic Transmission Shift and Engine Driveability Concerns and/or MIL ON Due to Aftermarket Oil Bath Type Air Filter Use

Released 9/5/2015
Enhancing Field Product Reports with Digital Pictures

Released 9/5/2015
Intermittent Malfunction Indicator Lamp (MIL) Illuminated, DTC P2138 with Reduced Engine Power (Repair Instrument Panel (IP) to Body Harness Connector)

Released 8/22/2015
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 8/8/2015
Seat Belt Buckle Latching Issues and/or Seat Belt Warning Lights Illuminated

Released 8/8/2015
Information on Proper Use of Floor Mats

Released 8/1/2015
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 7/25/2015
ACDelco Replacement Battery Warranty Procedures

Released 7/25/2015
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 7/18/2015
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 7/18/2015
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 7/12/2015
TOP TIER Detergent Gasoline Information and Available Brands

Released 7/12/2015
Application of Anti-Corrosion Materials

Released 6/27/2015
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 6/6/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 6/1/2015
F/CMVSS Noncompliance - Automatic Transmission Selector Lever

Released 5/30/2015
Automatic Transmission Oil Cooler Flow Test Essential Tool J-45096 TransFlow

Released 5/30/2015
Usage of E85 Fuel in GM Vehicles

Released 5/23/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/2/2015
Intermittently Key Will Not Rotate in Door or Ignition Lock Cylinder

Released 3/28/2015
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 1/31/2015
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 12/7/2014
Diagnostic Tip: OnStar Module Does Not Support All B101D Symptom Codes

Released 8/8/2014
Concerns Or Questions Regarding The Installation Of Dealer Installed Accessories

Released 8/7/2014
Inside Rear View Mirror is Loose and/or Mirror Mounting Bracket Fell Off

Released 7/17/2014
Key Cutting Procedure for Obtaining Replacement Key

Released 7/17/2014
Information on Coolant Loss from Cylinder Head Coolant Bleed Passage

Released 7/14/2014
Powertrain and Various Electrical/Electronic Control Issues

Released 7/11/2014
Information Regarding A/C Service Valve Tethered Cap Requirements in the State of Idaho

Released 7/8/2014
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To

Released 6/19/2014
Radio Reprogramming Using Techline/Service Programming System (SPS) - Ensuring Correct Vehicle Selection

Released 5/16/2014
DTC Symptom Byte Documentation

Released 2/6/2014
Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)

Released 2/1/2014
No Audio On Certain XM Radio Channels

Released 1/29/2014
Carpet Wet When A/C is On (Realign A/C Drain Tube)

Released 1/24/2014
GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period

Released 1/7/2014
Front Seat Cushion Outer Trim Panel Broken

Released 1/4/2014
Front Seat Back Airbag and Pretensioner Connectors Available for Service Use

Released 1/4/2014
Proper Wheel Installation and Wheel Torque Techniques

Released 1/4/2014
Roughness and/or Vibration at Stops, Clunk from Driveline

Released 1/1/2014
Front Door Window Jamming Half Way - Glass Falling Out of Front Run Channel

Released 11/29/2013
Floor/Carpet Wet at Front Passenger Side Under Dash, or at Any Front/Rear Footwell Area

Released 10/29/2013
Front Seat Cushion Outer Trim Panel Broken

Released 10/18/2013
Information on Proper Auxiliary Power Connections

Released 10/4/2013
Diagnostic Tip: Diagnosing Vehicles with OnStar DTC B101D-37

Released 6/19/2013
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 6/19/2013
Active Fuel Management (AFM) Transition Noise/Vibration Through Exhaust

Released 6/19/2013
Dealership Service Consultant Procedure as Vehicle Comes into Service Drive for Tire Pressure Monitor (TPM) System Message, Light and Customer Information

Released 6/19/2013
Correct Selection Of Labor Codes

Released 6/19/2013
Repair Information for Reconnection of Rear Window Defroster (Defogger) Contact or Tab

Released 6/19/2013
Global Information for GM dexos 1 and dexos 2 Engine Oil Specifications, Licensed Brands, and Service Fill

Released 4/23/2013
Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage

Released 4/12/2013
Information on Driveline Clunk Noise

Released 3/29/2013
Vehicle Software Enhancements

Released 3/22/2013
Vibration Analysis Worksheet

Released 3/1/2013
Paint-less Dent Repair Process

Released 3/1/2013
Key Programming and Adding Keys for Caprice PPV

Released 3/1/2013
No Crank/No Start, Dead Battery Due to Parasitic Drain/Discharge

Released 2/15/2013
Windshield Wiper Performance, Cleaning Instructions and Maintenance

Released 2/15/2013
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 2/11/2013
Prior To Any Circuit Testing

Released 1/1/2013
Front Door Window Jammimg Half Way - Glass Fallen Out of Front Run Channel

Released 1/1/2013
Various Driveability Symptoms Due to Clogged Fuel Injectors, MIL/SES DTCs P0171, P0172, P0174, P0300, P1174, P1175 (Clean Fuel Injectors and/or Perform Injector Test With AFIT CH-47976)

Released 9/4/2012
IPC Odometer Programming Method Quick Reference Guide

Released 9/4/2012
Information on Normal Maintenance or Warranty Service for 4T40, 4T45, 4T65, 4L60 Automatic Transmission Oil Pan Magnet Upgrade

Released 9/4/2012
Creak Noise from Driver Seat

Released 9/4/2012
Wind Whistle Noise From Door Side Mirror Above 80 Kph (50 mph)

Released 9/4/2012
Body Side Assembly Servicebility

Released 9/4/2012
Brake Pedal Slow to Return After Braking

Released 9/4/2012
Key Cutting Procedure for Obtaining Replacement Key

Released 5/11/2012
Snow Chains Now Approved for Caprice PPV

Released 5/3/2012
Information on Tire Radial Force Variation (RFV)

Released 5/1/2012
Radio Software Update – Enhancements April 2012

Released 3/20/2012
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 3/19/2012
Hem Flange Rust Repair

Released 2/4/2012
Diagnostic Information for Transmission No Forward, No Reverse, Slips, Cracked/Split Fluid Filter

Released 1/19/2012
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 1/19/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/14/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/13/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/13/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/13/2012
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 1/12/2012
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 11/16/2011
ENGINE IMMOBILIZED and/or SECURITY SYSTEM CONTROLLER IN LEARN MODE Message Displayed, DTC B3031 00 Set

Released 10/24/2011
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 10/22/2011
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510 and Battery Part Restriction (North America ONLY)

Released 10/17/2011
Safety Belt Locking Conditions (Normal Operating Characteristics)

Released 10/13/2011
Eliminating Unwanted Odors in Vehicles

Released 10/9/2011
Special Equipment Options (SEO) on Police Vehicles

Released 9/21/2011
Police Package Vehicles, Daytime Running Lamps (DRL), Automatic Headlights (AHL), Dome and Courtesy Lamps, Trunk Release, Speed Limiter - Programmable Options - Obtaining Calibrations

Released 9/21/2011
Police Package Vehicles, Daytime Running Lamps (DRL), Automatic Headlights (AHL), Dome and Courtesy Lamps, Trunk Release, Speed Limiter - Programmable Options - Obtaining Calibrations

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 7/15/2011
Key Code Security Rules and Information on GM KeyCode Look-Up Application (Canada Only)

Released 6/7/2011
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 5/3/2011
Information on Wheel Well Repair Kit

Released 4/14/2011
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/24/2011
Information on Driver or Passenger Seat Head Restraint Concerns with Comfort, Custom Upholstery or Other Comfort Enhancing Devices

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 4/12/2017
Underbody Component Corrosion

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 9/5/2015
Brake Lathe Calibration Procedure

Released 8/1/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 6/6/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 3/22/2013
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 9/4/2012
Brake Pedal Slow to Return After Braking

Released 1/19/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/14/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/13/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 4/19/2011
Disc Brake Warranty Service and Procedures

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 2/18/2016
Coolant Fan Motor Noise or Inoperative, Poor A/C Performance

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 11/3/2015
Special Coverage Adjustment - Engine Cooling Fan Motor

Released 10/31/2015
Coolant Fan Motor(s) Inoperative or Coolant Fan Motor(s) Noise

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
Special Coverage Adjustment - Engine Cooling Fan Motor

Released 10/31/2015
Special Coverage Adjustment - Engine Cooling Fan Motor

Released 10/31/2015
Belt Squeak Noise and/or Crankshaft Balancer Appears to Wobble

Released 5/30/2015
Automatic Transmission Oil Cooler Flow Test Essential Tool J-45096 TransFlow

Released 3/14/2015
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 9/4/2012
Key Cutting Procedure for Obtaining Replacement Key

Released 3/26/2012
Automatic Transmission Oil Cooler Flow Test Essential Tool J-45096 TransFlow

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 3/2/2011
Automatic Transmission Oil Cooler Flush and Flow Test Essential Tool J-45096 TransFlow

Released 5/21/2020
Misfire Template

Released 5/20/2020
IPC Odometer Programming Method Quick Reference Guide

Released 5/14/2020
IPC Odometer Programming Method Quick Reference Guide

Released 11/26/2019
Key Code Security Rules and Information on GM KeyCode Look-Up Application (U.S. Only)

Released 11/5/2019
J-35616-64B Or EL-35616-58 Terminal Test Probe Information/Repair

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 6/3/2019
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 5/28/2019
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (US Dealers Only).

Released 4/23/2019
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 1/29/2019
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 1/18/2019
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 12/13/2018
Exterior Lamp Condensation and Replacement Guidelines

Released 11/30/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 11/29/2018
Electrical Systems - Diagnostic Routine

Released 11/20/2018
Diagnostic Tips: XM Audio Traffic And Travel Link Availability And Operation

Released 11/20/2018
Requirements For OnStar Over The Air Programming And Updates

Released 10/23/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/3/2018
IPC Odometer Programming Method Quick Reference Guide

Released 8/28/2018
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 7/24/2018
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 7/23/2018
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 7/3/2018
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 5/23/2018
Diagnostic Tip: Apple Device Connectivity Issues due to USB Cord Concern

Released 4/20/2018
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation 5430130 Fuse Replacement

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/28/2018
Red LED, No WiFi Operation, and/or Limited OnStar Module Functionality After OnStar Module Replacement for Another Condition

Released 2/1/2018
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 12/7/2017
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 11/17/2017
Information on COAX Repair Kit Availability

Released 11/7/2017
Verifying Odometer Accuracy

Released 10/6/2017
Diagnostic Tip - Diagnosing Vehicles with OnStar DTC B101D -37

Released 9/5/2017
Updated Warranty and Policy Exchange Program for Electronic Products (U.S. and Canada)

Released 8/30/2017
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 7/25/2017
Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 4/6/2017
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 10/13/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 10/6/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 9/30/2016
No Power to Front Passenger Foot Well (Upfitter) Auxiliary 12 Volt Battery Power Supply

Released 9/27/2016
Warranty Administration - Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications

Released 8/30/2016
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 8/12/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 6/14/2016
Prior To Any Circuit Testing

Released 5/16/2016
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 5/13/2016
Accessory Power Outlet and Trailer Lighting Fuse Replacement - Use Global Labor Operation 5430130 Fuse Replacement

Released 4/22/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 4/20/2016
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 4/19/2016
Normal Characteristic - OnStar Power Consumption

Released 3/23/2016
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 3/16/2016
Police Package Vehicles, Daytime Running Lamps (DRL), Automatic Headlights (AHL), Dome and Courtesy Lamps, Trunk Release, Speed Limiter - Programmable Options - Obtaining Calibrations

Released 3/11/2016
Information Regarding Servicing Components Located Near SIR Components

Released 3/4/2016
Premature Catalytic Converter Failures

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/2/2016
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510, 4041520 and 250 Mile/400 Km Labor Operation Restriction (North America ONLY)

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 2/12/2016
Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage

Released 2/8/2016
Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage

Released 1/28/2016
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 11/23/2015
Verifying Odometer Accuracy

Released 11/12/2015
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 10/31/2015
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 10/31/2015
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
ACDelco® Replacement Battery Warranty Procedures

Released 10/31/2015
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 10/31/2015
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 10/31/2015
Information on Poor, Limited, Reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) Range

Released 10/31/2015
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 10/31/2015
GM of Canada OnStar Cellular Communication Upgrade

Released 10/31/2015
Information on the Use of Non GM Approved Battery Chargers and Booster Packs

Released 10/31/2015
Updated Warranty and Policy Exchange Program for Electronic Products (U.S. and Canada)

Released 10/31/2015
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 9/12/2015
Accessory Power Outlet and Trailer Lighting Fuse Replacement - Use Global Labor Operation 5430130 Fuse Replacement

Released 9/5/2015
GM Wiring Repair Strategy Information

Released 9/5/2015
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510, 4041520 and 250 Mile/400 Km Labor Operation Restriction (North America ONLY)

Released 8/1/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 7/25/2015
ACDelco Replacement Battery Warranty Procedures

Released 6/6/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 5/2/2015
Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage

Released 4/25/2015
Diagnostic Tip - Vehicle Start And Stalls After Theft Deterrent Module Replacement

Released 3/28/2015
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 3/14/2015
Warranty Administration – Labor Operation 0600014 – Suspected Tampering or Vehicle Modifications

Released 1/31/2015
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 1/1/2015
Radio Does Not Mute Enough When OnStar Turn-By-Turn Navigation Directions Are Announced (Increase Volume Setting or Request Soft Mute Feature Change Through OnStar Customer Service)

Released 8/8/2014
Concerns Or Questions Regarding The Installation Of Dealer Installed Accessories

Released 7/17/2014
Accessory Power Outlet and Trailer Lighting Fuse Replacement - Use GLC Labor Operation 5430130 Fuse Replacement

Released 7/14/2014
Powertrain and Various Electrical/Electronic Control Issues

Released 6/19/2014
Radio Reprogramming Using Techline/Service Programming System (SPS) - Ensuring Correct Vehicle Selection

Released 6/3/2014
DTCs P0601 P0603 P0604 P062F or P1621 (Stored In The TCM)

Released 5/16/2014
DTC Symptom Byte Documentation

Released 2/1/2014
No Audio On Certain XM Radio Channels

Released 1/4/2014
Front Seat Back Airbag and Pretensioner Connectors Available for Service Use

Released 10/18/2013
Information on Proper Auxiliary Power Connections

Released 10/5/2013
OnStar Will Not Power Up

Released 9/14/2013
OnStar Will Not Power Up

Released 6/19/2013
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 6/19/2013
Repair Information for Reconnection of Rear Window Defroster (Defogger) Contact or Tab

Released 6/19/2013
Global Information for GM dexos 1 and dexos 2 Engine Oil Specifications, Licensed Brands, and Service Fill

Released 4/23/2013
Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage

Released 4/12/2013
Information on Driveline Clunk Noise

Released 3/29/2013
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation N1720 Fuse Replacement

Released 3/29/2013
Powertrain and Various Electrical/Electronic Control Issues

Released 3/29/2013
Vehicle Software Enhancements

Released 3/22/2013
Vibration Analysis Worksheet

Released 3/22/2013
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 3/22/2013
OnStar Will Not Power Up

Released 3/1/2013
Paint-less Dent Repair Process

Released 3/1/2013
DVD Navigation Update Program, Navigation Disc Diagnostic Aid, AVN Software Update Discs and Ordering Information

Released 3/1/2013
No Crank/No Start, Dead Battery Due to Parasitic Drain/Discharge

Released 2/15/2013
Windshield Wiper Performance, Cleaning Instructions and Maintenance

Released 2/15/2013
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 2/11/2013
Prior To Any Circuit Testing

Released 1/11/2013
No Crank/No Start, Dead Battery Due to Parasitic Drain/Discharge

Released 1/1/2013
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation N1720 Fuse Replacement

Released 1/1/2013
IPC Odometer Programming Method Quick Reference Guide

Released 12/17/2012
Checking Smartphone Bluetooth Software Update Status

Released 9/4/2012
Front End Module Replacement (Collision Repair)

Released 9/4/2012
Customer Satisfaction - Front Seat Wiring Connector Corrosion

Released 9/4/2012
Body Side Assembly Servicebility

Released 5/8/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 3/5/2012
Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM)

Released 3/3/2012
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 2/10/2012
Service Programming System (SPS) Errors (E4398, E4399, E4403, E4404 E4413, E4414, E4423 or E4491, E4494)

Released 1/19/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/14/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/13/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/13/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 11/16/2011
ENGINE IMMOBILIZED and/or SECURITY SYSTEM CONTROLLER IN LEARN MODE Message Displayed, DTC B3031 00 Set

Released 10/22/2011
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510 and Battery Part Restriction (North America ONLY)

Released 10/9/2011
Special Equipment Options (SEO) on Police Vehicles

Released 9/26/2011
Police Package, Daytime Running Lamps (DRL), Automatic Headlights (AHL), Dome and Courtesy Lamps, Trunk Release, Speed Limiter - Programmable Options

Released 9/22/2011
Police Package Vehicles, Daytime Running Lamps (DRL), Automatic Headlights (AHL), Dome and Courtesy Lamps, Trunk Release, Speed Limiter - Programmable Options - Obtaining Calibrations

Released 9/21/2011
Police Package Vehicles, Daytime Running Lamps (DRL), Automatic Headlights (AHL), Dome and Courtesy Lamps, Trunk Release, Speed Limiter - Programmable Options - Obtaining Calibrations

Released 9/21/2011
Police Package Vehicles, Daytime Running Lamps (DRL), Automatic Headlights (AHL), Dome and Courtesy Lamps, Trunk Release, Speed Limiter - Programmable Options - Obtaining Calibrations

Released 9/19/2011
Warranty Procedure for GM Dealer or Kerr Approved Warranty Center

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 6/6/2011
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 5/13/2011
Headlamp, Tail Lamp or Fog/Driving Lamp Damage

Released 5/3/2011
Battery B+ Terminal Cover Removal Procedure

Released 4/26/2011
DTC B1325 (03), Low Voltage Set in Radio

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 1/28/2011
Fuel Door Will Not Open, Radio, HVAC, Interior Lights, Remote Function Actuator and Instrument Cluster Inop During Disconnect-Transit Isolation Connector MUST be Reconnected After Shipping or Storage

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 3/10/2017
Security Code Input Message with SPS Error Code E5659, M5304 and/or M5530 During TIS2web Programming

Released 9/26/2016
Handling Requests For Modifications To Permanently Import / Export Vehicles Between The US And Canada

Released 1/1/2016
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 10/31/2015
Control Module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 Shared In Multiple Modules

Released 10/31/2015
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2

Released 10/31/2015
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 10/31/2015
How to Identify Factory or Aftermarket CNG, LPG, Bi-Fuel Systems

Released 8/1/2015
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 7/14/2014
Powertrain and Various Electrical/Electronic Control Issues

Released 6/3/2014
DTCs P0601 P0603 P0604 P062F or P1621 (Stored In The TCM)

Released 3/22/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V6 and V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 2/1/2013
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 9/4/2012
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 3/3/2012
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 2/10/2012
Service Programming System (SPS) Errors (E4398, E4399, E4403, E4404 E4413, E4414, E4423 or E4491, E4494)

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 8/31/2017
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 4/25/2017
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 4/12/2017
Underbody Component Corrosion

Released 3/23/2016
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 3/4/2016
Premature Catalytic Converter Failures

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 1/14/2016
Information on Close-Coupled Converter and Engine Replacement

Released 11/30/2015
Premature Catalytic Converter Failures

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 6/6/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 6/19/2013
Active Fuel Management (AFM) Transition Noise/Vibration Through Exhaust

Released 2/1/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V6 and V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 1/1/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 5/8/2020
EPA Summer Grade Gasoline Waiver Allows Use of Winter Grade Surplus Potential Drivability Concerns P0300 P0171 P0174 P228C Fuel Smell Odor Longer Extended Cranking Time Hesitation Engine Stalls

Released 1/14/2020
Diagnostic Tip: Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0299 P2227

Released 10/22/2019
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

Released 6/26/2019
TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 3/7/2019
TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands

Released 12/3/2018
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 11/30/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 10/3/2018
Diagnostic Tip: Fuel Injected Gasoline Engines Possible No Start Extended Crank or Fuel Pressure Related DTCs

Released 7/25/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 2/27/2018
Information on Vehicles Sitting Outside on Dealer Lots for Extended Periods of Time with Hard Start or Crank/No Start Condition

Released 11/22/2017
Automatic Transmission Shift and Engine Driveability Concerns and/or MIL ON Due to Aftermarket Oil Bath Type Air Filter Use

Released 7/25/2017
Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 2/20/2017
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 2/13/2017
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 10/6/2016
TOP TIER Detergent Gasoline Information and Available Brands

Released 9/1/2016
Fuel and Oil Additives - Facts and Myths - Maximizing Gasoline Fuel Economy

Released 8/2/2016
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 1/28/2016
Product Safety - Unintended Ignition Key Rotation

Released 1/1/2016
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 10/31/2015
Maintenance Cleaning of Fuel Injectors

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
TOP TIER Detergent Gasoline Information and Available Brands

Released 10/31/2015
Product Safety - Unintended Ignition Key Rotation

Released 10/31/2015
How to Identify Factory or Aftermarket CNG, LPG, Bi-Fuel Systems

Released 10/31/2015
Automatic Transmission Shift and Engine Driveability Concerns and/or MIL ON Due to Aftermarket Oil Bath Type Air Filter Use

Released 7/12/2015
TOP TIER Detergent Gasoline Information and Available Brands

Released 5/30/2015
Usage of E85 Fuel in GM Vehicles

Released 5/23/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/2/2015
Intermittently Key Will Not Rotate in Door or Ignition Lock Cylinder

Released 5/2/2015
Information Regarding the Differences Between Leakage and Seepage

Released 3/28/2015
Product Quality Center (PQC) Assembly Replacement Process - For Service Agents Not Required to Contact PQC Prior to Assembly Replacement

Released 1/1/2013
Various Driveability Symptoms Due to Clogged Fuel Injectors, MIL/SES DTCs P0171, P0172, P0174, P0300, P1174, P1175 (Clean Fuel Injectors and/or Perform Injector Test With AFIT CH-47976)

Released 3/20/2012
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 3/20/2012
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 1/19/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/14/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 7/15/2011
Key Code Security Rules and Information on GM KeyCode Look-Up Application (Canada Only)

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 8/22/2018
Diagnostic Tips for Odor Emanating from HVAC System

Released 6/20/2018
AC Blows Warm or Poor Performance

Released 6/14/2017
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 1/28/2016
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 12/5/2015
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 10/31/2015
Repair Information for Reconnection of Rear Window (Defroster) Contact or Tab

Released 10/31/2015
Floor/Carpet Wet at Front Passenger Side Under Dash, or at Any Front/Rear Footwell Area

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 9/12/2015
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 7/25/2015
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 5/23/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/2/2015
Information Regarding the Differences Between Leakage and Seepage

Released 3/14/2015
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 7/11/2014
Information Regarding A/C Service Valve Tethered Cap Requirements in the State of Idaho

Released 1/29/2014
Carpet Wet When A/C is On (Realign A/C Drain Tube)

Released 5/31/2013
Carpet Wet When A/C is On (Realign A/C Drain Tube)

Released 9/4/2012
Carpet Wet When A/C is On (Realign A/C Drain Tube)

Released 10/13/2011
Eliminating Unwanted Odors in Vehicles

Released 8/10/2011
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 4/11/2011
Repair Information for Reconnection of Rear Window Defroster Contact or Tab

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 6/16/2020
Belt Squeak Noise and/or Crankshaft Balancer Appears to Wobble

Released 5/28/2020
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 5/21/2020
Misfire Template

Released 5/11/2020
2-3 Upshift Slip or Flare

Released 5/5/2020
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

Released 3/9/2020
Information on Malfunction Indicator Lamp (MIL) Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set

Released 10/29/2019
Information on Driveline Clunk Noise

Released 10/9/2019
Information on Engine Oil Consumption Guidelines

Released 9/20/2019
Diagnostic Tip on Misfire, Chirp, Squeak, Squeal or Tick Noise, Malfunction Indicator Lamp (MIL) Illuminated - DTC P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0307 and/or P0308 Set

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 8/15/2019
Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold

Released 8/13/2019
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 8/12/2019
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 7/16/2019
Diagnostic Tips for Reduced Acceleration at Low Speed and/or Transmission Slipping from a Launch, DTC P0751 Set

Released 6/26/2019
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 6/25/2019
Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 5/7/2019
Avoiding Torque Converter Or Crankshaft Damage While Diagnosing Noise Concerns Do Not Separate The Torque Converter From the Flex Plate

Released 4/2/2019
Manual Transmission Operating Characteristics

Released 2/18/2019
Misfire Template

Released 2/13/2019
Information for Repairing Engine Front Cover Oil Leak, Sealing Surface Preparation and Applying RTV Sealant

Released 1/11/2019
Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0299 P2227

Released 12/6/2018
Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0171 P0172 P0299 P2227

Released 12/5/2018
Warranty Administration - Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 12/3/2018
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 10/30/2018
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 10/23/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/19/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/17/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/15/2018
SES Light, Misfire, DTC P0300, And/or A Chirp, Squeak, Squeal, Or Tick Noise - Potential

Released 10/3/2018
Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold

Released 8/22/2018
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 8/22/2018
Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center

Released 8/8/2018
Alleged Cylinders Out Of Round

Released 7/24/2018
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 7/24/2018
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 3/12/2018
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 2/15/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 12/21/2017
TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands

Released 11/30/2017
Information on Engine Oil Consumption Guidelines

Released 8/31/2017
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 8/21/2017
Alleged Cylinders Out Of Round

Released 5/26/2017
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 4/25/2017
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 4/12/2017
Underbody Component Corrosion

Released 3/29/2017
Information on Driveline Clunk Noise

Released 3/10/2017
Security Code Input Message with SPS Error Code E5659, M5304 and/or M5530 During TIS2web Programming

Released 12/23/2016
SES Light, Misfire, DTC P0300, and/or a Chirp, Squeak, Squeal, Or Tick Noise - Potential Valvetrain Concern

Released 11/16/2016
2-3 Upshift Slip or Flare

Released 11/15/2016
Alleged Cylinders Out Of Round

Released 10/27/2016
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 10/12/2016
Warranty Administration - Change in Automatic Transmission Add Condition Documentation and Claim Submission

Released 10/6/2016
TOP TIER Detergent Gasoline Information and Available Brands

Released 9/30/2016
Engine Oil Life Monitor Operation Calculation

Released 9/9/2016
Rough Idle Crank No Start Extended Crank Or Misfire Due to Excessive Carbon On Top of the Valves or Sticking Valves

Released 8/29/2016
Engine Repair Tip for Installation of Pistons

Released 8/2/2016
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 7/11/2016
Information for Engine Concerns Resulting from Lack of Scheduled Maintenance, Improper Service or Aftermarket Calibrations

Released 5/31/2016
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 4/27/2016
PQC Assembly Replacement Process - For Dealers Required to Contact PQC Prior to Replacing an Assembly (U.S. and Canada Only)

Released 4/27/2016
No Reverse, No Second After Upper Valve Body Replacement

Released 4/12/2016
Information Regarding Magnetic Drain Plugs

Released 4/7/2016
Manual Transmission Operating Characteristics

Released 3/23/2016
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 3/16/2016
Tick Noise and/or Misfires on AFM Cylinders 1 4 6 And/or 7

Released 3/7/2016
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 2/11/2016
Needle Bearings Found in the oil pan During An Oil Change

Released 1/14/2016
Information on Close-Coupled Converter and Engine Replacement

Released 1/1/2016
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 12/15/2015
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 11/6/2015
Diagnostic Tips for Reduced Acceleration at Low Speed and/or Transmission Slipping from a Launch, DTC P0751 Set

Released 10/31/2015
Diagnostic Tips for Preventing Oil Leaks After Changing Oil and Filter

Released 10/31/2015
Information on Driveline Clunk Noise

Released 10/31/2015
Diagnostic Tips for Reduced Acceleration at Low Speed and/or Transmission Slipping from a Launch, DTC P0751 Set

Released 10/31/2015
Rough Idle Crank No Start Extended Crank or Misfire Due to Excessive Carbon On Top of the Valves or Sticking Valves

Released 10/31/2015
Diagnostic Tip - Orientation Of The Rear Wheel Bearing During Installation

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2

Released 10/31/2015
Engine Repair Tip for Installation of Pistons

Released 10/31/2015
Vibration Analysis Worksheet

Released 10/31/2015
Manual Transmission Operating Characteristics

Released 10/31/2015
Diagnostic Tip for Low Line Pressure or Pressure Regulator Valve Stuck After Pump Cover Replacement

Released 10/31/2015
Tick Noise and/or Misfires On AFM Cylinders 1 4 6 and/or 7

Released 10/31/2015
PAC Courtesy Transportation Assistance Program

Released 10/31/2015
Information on Engine Oil Consumption Guidelines

Released 10/31/2015
Engine and Automatic Transmission/Transaxle Identification

Released 10/31/2015
Belt Squeak Noise and/or Crankshaft Balancer Appears to Wobble

Released 8/8/2015
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 8/1/2015
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 7/18/2015
Manual Transmission Operating Characteristics

Released 6/1/2015
F/CMVSS Noncompliance - Automatic Transmission Selector Lever

Released 6/1/2015
F/CMVSS Noncompliance - Automatic Transmission Selector Lever

Released 6/1/2015
Diagnostic Tips for Reduced Acceleration at Low Speed and/or Transmission Slipping from a Launch, DTC P0751 Set

Released 5/30/2015
Automatic Transmission Oil Cooler Flow Test Essential Tool J-45096 TransFlow

Released 5/23/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/2/2015
Information Regarding the Differences Between Leakage and Seepage

Released 4/18/2015
Engine Oil Life Monitor Operation Calculation

Released 3/28/2015
Product Quality Center (PQC) Assembly Replacement Process - For Service Agents Not Required to Contact PQC Prior to Assembly Replacement

Released 3/14/2015
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 7/17/2014
Alleged Cylinders Out Of Round

Released 7/17/2014
Information on Coolant Loss from Cylinder Head Coolant Bleed Passage

Released 6/20/2014
Updated Procedure for Rear Wheel Bearing and Hub/Spindle Replacement

Released 6/3/2014
DTCs P0601 P0603 P0604 P062F or P1621 (Stored In The TCM)

Released 1/18/2014
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 1/4/2014
Roughness and/or Vibration at Stops, Clunk from Driveline

Released 10/4/2013
Diagnostic Tip: Diagnosing Vehicles with OnStar DTC B101D-37

Released 8/5/2013
SES Light, Misfire, DTC P0300, And/or A Chirp, Squeak, Squeal, Or Tick Noise - Potential Valvetrain Concern

Released 6/19/2013
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 6/19/2013
Roughness and/or Vibration at Stops, Clunk from Driveline

Released 6/19/2013
Global Information for GM dexos 1 and dexos 2 Engine Oil Specifications, Licensed Brands, and Service Fill

Released 5/21/2013
GM TAC Support of Vehicle Vibration Complaints - U.S. Dealers Only

Released 4/12/2013
Information on Driveline Clunk Noise

Released 3/22/2013
Vibration Analysis Worksheet

Released 3/22/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V6 and V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 3/22/2013
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 2/1/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V6 and V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 1/8/2013
SES Light, Misfire, DTC P0300, and/or a Chirp, Squeak, Squeal, or Tick Noise - Potential Valvetrain Concern

Released 1/1/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 12/25/2012
SES Light Misfire DTC P0300 And/Or A Chirp Squeak Squeal Or Tick Noise - Potential Valvetrain Concern

Released 9/4/2012
Information on Normal Maintenance or Warranty Service for 4T40, 4T45, 4T65, 4L60 Automatic Transmission Oil Pan Magnet Upgrade

Released 9/4/2012
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 5/8/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 3/26/2012
Automatic Transmission Oil Cooler Flow Test Essential Tool J-45096 TransFlow

Released 3/20/2012
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 3/5/2012
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 3/3/2012
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 2/4/2012
Diagnostic Information for Transmission No Forward, No Reverse, Slips, Cracked/Split Fluid Filter

Released 1/19/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/14/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 10/24/2011
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 5/17/2011
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 5/6/2011
Information on Driveline Clunk Noise when Shifting Between PARK and DRIVE, PARK and REVERSE or DRIVE and REVERSE

Released 3/28/2011
Engine and Automatic Transmission/Transaxle Identification

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 3/7/2011
Product Quality Center (PQC) for Engine, Transmission Assembly and Transfer Case Repalcement

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 2/20/2017
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 7/13/2016
38660 - A16-2038660 GMI700 31UX Missing GM Roadside Kit

Released 6/22/2016
Safety Belt Lap Anchor Tensioner Cable

Released 1/28/2016
Product Safety - Unintended Ignition Key Rotation

Released 11/3/2015
Special Coverage Adjustment - Engine Cooling Fan Motor

Released 10/31/2015
Product Safety - Unintended Ignition Key Rotation

Released 6/1/2015
F/CMVSS Noncompliance - Automatic Transmission Selector Lever

Released 6/1/2015
F/CMVSS Noncompliance - Automatic Transmission Selector Lever

Released 9/4/2012
Customer Satisfaction - Front Seat Wiring Connector Corrosion

Released 5/9/2019
Information on Tire Radial Force Variation (RFV)

Released 12/17/2018
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 12/5/2018
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 12/15/2017
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 5/26/2017
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 4/19/2017
Non-Design Intent Wheel Lock Nuts and Lug Nuts

Released 4/12/2017
Underbody Component Corrosion

Released 12/5/2016
Warranty Administration - GM Dealer Empowerment Program and Goodwill Procedures

Released 11/7/2016
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 10/13/2016
General Motors New Vehicle Wheel Warranty Coverage

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 9/30/2016
Wheel Balancing Machine Finish Damage to Chrome Clad or ChromeTech® Wheels

Released 9/30/2016
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 9/27/2016
Warranty Administration - Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications

Released 9/1/2016
Fuel and Oil Additives - Facts and Myths - Maximizing Gasoline Fuel Economy

Released 7/13/2016
38660 - A16-2038660 GMI700 31UX Missing GM Roadside Kit

Released 7/11/2016
Traction Control Light Flashes Under Hard Acceleration at Higher Road Speeds

Released 6/22/2016
Information on Slight or Mild Tire Feathering and Recommended Practices (Normal Tire Wear Condition)

Released 5/25/2016
Refinishing Aluminum Wheels

Released 5/20/2016
Information on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires

Released 4/5/2016
Grease or Sealant Visible on Electronic Power Steering Gear - Should Not Be Interpreted as Leak

Released 3/30/2016
Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 2/23/2016
Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)

Released 2/12/2016
Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 1/15/2016
Front Strut Shaft Contacting Hood Due to Premature Strut Mount Wear

Released 1/1/2016
Information on Diagnosis and Replacement of Shock Absorber and Strut Due to Fluid Leak

Released 1/1/2016
General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 11/25/2015
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 11/25/2015
Information on Tire Radial Force Variation (RFV)

Released 10/31/2015
Diagnostic Tip - Orientation Of The Rear Wheel Bearing During Installation

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
Vibration Analysis Worksheet

Released 10/31/2015
Guidelines when Changing Tire and Wheel Size

Released 10/31/2015
Use of Nitrogen Gas in Tires

Released 10/31/2015
Information on Removal/Cracking of Stainless Steel Wheel Nut Caps

Released 10/31/2015
Mounting, Balancing and Installation of Accessory Wheels and Tires Available Through GM Accessories

Released 10/31/2015
Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels

Released 9/12/2015
General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 8/1/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 7/18/2015
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 6/20/2015
GM TAC Support of Vehicle Vibration Complaints - US And Canada Dealers Only

Released 6/13/2015
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 6/6/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 5/2/2015
Information Regarding the Differences Between Leakage and Seepage

Released 3/14/2015
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 3/14/2015
Warranty Administration – Labor Operation 0600014 – Suspected Tampering or Vehicle Modifications

Released 6/20/2014
Updated Procedure for Rear Wheel Bearing and Hub/Spindle Replacement

Released 2/6/2014
Information on Slight or Mild Tire Feathering and Recommended Practices (Normal Tire Wear Condition)

Released 2/6/2014
Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)

Released 2/6/2014
Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)

Released 1/4/2014
Proper Wheel Installation and Wheel Torque Techniques

Released 6/19/2013
Dealership Service Consultant Procedure as Vehicle Comes into Service Drive for Tire Pressure Monitor (TPM) System Message, Light and Customer Information

Released 5/21/2013
GM TAC Support of Vehicle Vibration Complaints - U.S. Dealers Only

Released 3/22/2013
Vibration Analysis Worksheet

Released 3/22/2013
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 1/1/2013
Proper Wheel Installation and Wheel Torque Techniques

Released 5/17/2012
Information on Slight or Mild Tire Feathering and Recommended Practices (Normal Tire Wear Condition)

Released 5/15/2012
Snow Chains Now Approved for Caprice PPV

Released 5/11/2012
Snow Chains Now Approved for Caprice PPV

Released 5/8/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 5/3/2012
Information on Tire Radial Force Variation (RFV)

Released 5/1/2012
Radio Software Update – Enhancements April 2012

Released 3/27/2012
Hydraulic Power Steering System Leak - Required Diagnostic Actions

Released 1/23/2012
Hydraulic Power Steering System Leak - Required Diagnostic Actions

Released 1/19/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/14/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/13/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/13/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 12/3/2011
Information on Diagnosis and Replacement of Shock Absorber and Strut Due to Fluid Leak

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 4/21/2011
Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels

Released 4/14/2011
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 3/21/2011
General Motors New Vehicle Wheel Warranty Coverage

Released 3/17/2011
Refinishing Aluminum Wheels

Released 11/5/2019
J-35616-64B Or EL-35616-58 Terminal Test Probe Information/Repair

Released 10/10/2019
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/9/2019
Key Code Security Rules and Information on GM KeyCode Look-Up Application (U.S. Only)

Released 9/17/2019
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 6/3/2019
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 5/9/2019
Information on Tire Radial Force Variation (RFV)

Released 11/27/2018
Information for Dealers/Service Advisors on When and How to Submit a Pre-Repair Authorization (PRA) (U.S. Dealers Only)

Released 11/20/2018
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 10/26/2018
Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts

Released 10/8/2018
PAC Courtesy Transportation Assistance Program

Released 9/11/2018
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 6/22/2018
Dealer Responsibility for Cargo Carrying Capacity Labeling

Released 5/30/2018
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 5/14/2018
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/10/2018
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 2/1/2018
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 12/15/2017
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 12/4/2017
Enhancing Field Product Reports with Digital Pictures

Released 8/23/2017
Paint-less Dent Repair Process

Released 8/10/2017
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 7/25/2017
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 6/23/2017
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 6/22/2017
Interior Cleaning -- Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer --Product Availability

Released 6/8/2017
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 6/2/2017
Concerns Or Questions Regarding Installation Of Dealer Installed Accessories

Released 5/26/2017
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 4/6/2017
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 3/15/2017
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 3/15/2017
Warranty Administration - Field Action Courtesy Transportation Policy

Released 12/14/2016
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 12/5/2016
Warranty Administration - GM Dealer Empowerment Program and Goodwill Procedures

Released 11/18/2016
Concerns Or Questions Regarding Installation Of Dealer Installed Accessories

Released 11/14/2016
Warranty Administration - Change in Product Field Action Customer Reimbursement Procedure (U.S. Dealers Only)

Released 11/1/2016
Warranty Administration - Updated - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 10/13/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 10/10/2016
Warranty Administration - Revised Exterior Labor Operations (Labor Only-No Part Replaced) and Required Warranty Claim Submission Information

Released 10/7/2016
PQC Assembly Replacement Process - Dealers Required to Contact PQC Prior to Replacing an Assembly

Released 10/6/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 9/30/2016
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 9/30/2016
Changes to Essential and Available Tool Numbering System

Released 9/27/2016
Warranty Administration - New Global Labor Codes

Released 9/19/2016
Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS)

Released 8/12/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 8/12/2016
Warranty Administration - Servicing Vehicles from Canada (U.S. Dealers Only)

Released 7/13/2016
38660 - A16-2038660 GMI700 31UX Missing GM Roadside Kit

Released 6/8/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/20/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/20/2016
Service Programming System (SPS) Errors (E4398, E4399, E4403, M4404 M4413, E4414, E4423 or E4491)

Released 5/16/2016
New U.S. Dealer Special Tool Loan Program

Released 4/22/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 4/18/2016
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 4/14/2016
Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 3/29/2016
Being Prepared for TAC, Caller Preparedness and Checklist - Contacting U.S. Technical Assistance (TAC) and Use of Strategy Based Diagnostics

Released 3/29/2016
Information on COAX Repair Kit Availability

Released 3/14/2016
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 3/1/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 2/5/2016
Hem Flange Rust Repair

Released 11/25/2015
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 10/31/2015
Product Quality Center (PQC) Assembly Replacement Process - For Dealers Required to Contact PQC Prior to Replacing an Assembly (U.S. and Canada Only)

Released 10/31/2015
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 10/31/2015
Dealer Reimbursement Procedures for CAC Tier 1 and Tier 2 Empowerment Tool: Diagnostic Fee, Short Term Rental, and Up-Front Towing (U.S. Only)

Released 10/31/2015
Information on Drilling High Strength Steel Related to Collision Repair

Released 10/31/2015
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 10/31/2015
Engine Repair Tip for Installation of Pistons

Released 10/31/2015
Warranty Administration - Change in Product Field Action Customer Reimbursement Procedure (U.S. Dealers Only)

Released 10/31/2015
Warranty Administration - GM Dealer Empowerment Program and Goodwill Procedures

Released 10/31/2015
Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS)

Released 10/31/2015
Warranty Administration - New Vehicle Maintenance Program Cross-Border Servicing between the U.S. and Canada

Released 10/31/2015
Warranty Administration - Causal Part Requirements for Transactions Submitted to GM for Payment

Released 10/31/2015
Information on the Use of Non GM Approved Battery Chargers and Booster Packs

Released 10/31/2015
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/31/2015
PQC Assembly Replacement Process - For Dealers Required to Contact PQC Prior to Replacing an Assembly (U.S. and Canada Only)

Released 9/12/2015
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 9/5/2015
Enhancing Field Product Reports with Digital Pictures

Released 9/5/2015
GM Wiring Repair Strategy Information

Released 9/5/2015
Brake Lathe Calibration Procedure

Released 8/22/2015
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 8/8/2015
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 7/25/2015
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 7/18/2015
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 7/12/2015
Application of Anti-Corrosion Materials

Released 6/20/2015
GM TAC Support of Vehicle Vibration Complaints - US And Canada Dealers Only

Released 5/30/2015
Automatic Transmission Oil Cooler Flow Test Essential Tool J-45096 TransFlow

Released 3/14/2015
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 12/5/2014
Information for Dealers on How to Submit a Product Information Report (PIR) (Canada Only)

Released 7/8/2014
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To

Released 5/22/2014
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510, 4041520 and 250 Mile/400 Km Labor Operation Restriction (North America ONLY)

Released 2/6/2014
Information on Slight or Mild Tire Feathering and Recommended Practices (Normal Tire Wear Condition)

Released 6/28/2013
Key Cutting Procedure for Obtaining Replacement Key

Released 6/19/2013
Correct Selection Of Labor Codes

Released 6/7/2013
IPC Odometer Programming Method Quick Reference Guide

Released 5/21/2013
GM TAC Support of Vehicle Vibration Complaints - U.S. Dealers Only

Released 3/22/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V6 and V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 3/1/2013
Paint-less Dent Repair Process

Released 1/1/2013
IPC Odometer Programming Method Quick Reference Guide

Released 9/4/2012
GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period

Released 9/4/2012
Key Cutting Procedure for Obtaining Replacement Key

Released 3/26/2012
Automatic Transmission Oil Cooler Flow Test Essential Tool J-45096 TransFlow

Released 3/19/2012
Hem Flange Rust Repair

Released 3/5/2012
Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM)

Released 3/5/2012
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 1/13/2012
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 10/24/2011
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 10/22/2011
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 10/22/2011
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510 and Battery Part Restriction (North America ONLY)

Released 8/10/2011
Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS)

Released 7/22/2011
Enhancing Field Product Reports with Digital Pictures

Released 7/22/2011
Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm

Released 6/17/2011
Improperly Formatted SI Screen Characters

Released 6/9/2011
Warranty Administration-Revised Customer Concern Not Duplicated (CCND)/Verified Labor Operation Numbers/How to Submit CCND Transactions in GWM / Elimination of E9995, J9993, J9994 and J9995

Released 5/23/2011
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 5/9/2011
Information for Dealers on How to Submit a Product Information Report (PIR) (Canada Only)

Released 5/5/2011
Change in Product Field Action Customer Reimbursement Procedure (U.S. Dealers Only)

Released 4/18/2011
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 4/13/2011
Warranty Parts Center (WPC) Special Part Request Enhancement - New Expedited Overnight Shipping Process and Form Information

Released 4/7/2011
Expediting Warranty Parts

Released 3/2/2011
Automatic Transmission Oil Cooler Flush and Flow Test Essential Tool J-45096 TransFlow

Released 2/3/2011
Expanded Customer Concern Not Duplicated (CCND)/Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/13/2010
General Motors Dealership Critical Equipment Requirements and Recommendations

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 7/18/2015
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 6/6/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 2/15/2013
Windshield Wiper Performance, Cleaning Instructions and Maintenance

Released 1/19/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/13/2012
Properly Maintaining Vehicles in Dealer Inventory