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Technical Service Bulletins

Released 7/28/2020
2020 GF9 9T45/50/60/65 Transmission Fluid Leak

Released 7/27/2020
Needle Bearings Found In The Oil Pan During An Oil Change

TSB Description

Released 7/15/2020
TCC Shudder Surge Fishbite Chuggle

Released 7/13/2020
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

Released 6/10/2020
Engineering Information - Engine Oil Found Under Vehicle

Released 6/1/2020
Cooling System Contaminated With Engine Oil

Released 5/27/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 5/5/2020
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

Released 3/30/2020
Diagnostic Tip: Oil Leak Repairs and Resealing of Composite Oil Pans and Use of Proper RTV Sealant and Surface Primer

Released 3/11/2020
Engineering Information - Engine Oil Found Under Vehicle

Released 2/28/2020
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules

Released 10/9/2019
Information on Engine Oil Consumption Guidelines

Released 10/7/2019
TCC Shudder Surge Fishbite Chuggle

Released 9/5/2019
Concerns or Questions Regarding Installation of Dealer Installed Accessories

Released 7/10/2019
Concerns Or Questions Regarding Installation Of Dealer Installed Accessories

Released 9/30/2020
Warranty Administration - Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only)

Released 9/29/2020
Drone, Hum, or Pulsing Type Noise While Driving at Times

TSB Description

Released 9/21/2020
Radio Software Version U150 Update

Released 8/3/2020
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (DCM) (US Dealers Only).

Released 7/23/2020
LIN Bus Diagnostic Information

Released 7/10/2020
Warranty Administration - Transportation Claim Submission Requirements

Released 7/10/2020
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 6/24/2020
Warranty Administration - Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only)

Released 5/27/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 5/20/2020
IPC Odometer Programming Method Quick Reference Guide

Released 5/7/2020
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 5/6/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 4/14/2020
Underbody Component Corrosion

Released 4/3/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/20/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/18/2020
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 2/27/2020
Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only)

Released 1/21/2020
Warranty Administration - Repurchase Vehicle Dealer Processing Fee Labor Operation and Submission Guidelines (U.S. ONLY)

Released 12/12/2019
Service Programming System (SPS) Errors (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961)

Released 11/25/2019
Use of Dealer Case Management (DCM) and Technician Preparedness for Contacting U.S. Technical Assistance (TAC)

Released 11/7/2019
Water Leak into Interior, and/or Various Electrical Concerns, Liftgate Actuator Noisy or Inoperative

Released 11/6/2019
Engineering Information - Pictures of Paint Quality Issues (U.S. Only)

Released 10/30/2019
Engineering Information - Audible Noise Coming from Liftgate Area During Opening and/or Closing Operation, Failure to Power the Liftgate Open and/or Closed

Released 10/16/2019
Information for Dealers on How to Submit a Product Information Report (PIR) (Canada Only)

Released 9/6/2019
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (US Dealers Only).

Released 9/5/2019
Creak/Pop Noise From Front Over Bumps

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 8/16/2019
Seat Back Lift Assist Spring Detached

Released 8/7/2019
Engineering Information - Audible Noise Coming from Liftgate Area During Opening and/or Closing Operation, Failure to Power the Liftgate Open and/or Closed

Released 6/26/2019
Loose Fit and/or Rattle Type Noise Heard From the Liftgate Sill Garnish Molding/Accessory Illuminated Sill Plate

Released 6/26/2019
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 6/13/2019
2020 Cadillac XT6 New Model Features

Released 5/8/2019
Diagnostic Tip - Service Night Vision - Unable to Perform Night Vision Camera Control Module Learn with a Possible Procedure 31 Request out of Range Message

Released 3/11/2019
Transport Mode On Message Displayed in DIC and/or Battery Light is Flashing

Released 10/9/2020
Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers

Released 9/22/2020
Loss of Brake Assist, Various Messages Displayed in Driver Information Center (DIC), Brake Pedal Travel and Apply May Feel Different, One or More of the Following DTCs May be Set: P0606 with C0021, C05D2, C0595, C2A3B, C0024, C053D, P25A2

TSB Description

Released 9/10/2020
Service Engine Soon Message at Start Up or Shortly after Start Up

Released 4/21/2020
Customer Satisfaction Program - Brake System Control Module Interaction with the MyBrand App Remote Start Feature

Released 1/17/2020
Rear Brake Squeal Noise

Released 7/7/2020
SES Lamp ON With DTC P0324 - Engine Squeak Or Belt Noise

Released 6/1/2020
Cooling System Contaminated With Engine Oil

TSB Description

Released 4/17/2020
Cooling System Contaminated With Engine Oil

Released 4/6/2020
Diagnostic Tip: Possible DTC P3075 That May Be Set Current or History

Released 10/9/2020
Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers

Released 9/17/2020
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing

TSB Description

Released 9/10/2020
SD Card Removed Error Message Displayed in the Driver Information Center (DIC)

Released 8/6/2020
Engineering Information - Photos of Wire, Connector or Terminal Damage or Wire Harness Routing Causing Damage

Released 7/24/2020
Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPM

Released 7/8/2020
Engineering Information - SD Card Error Code and Message Displayed on Radio Screen and/or Instrument Cluster - Navigation System Malfunction

Released 6/26/2020
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 6/25/2020
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 6/11/2020
Customer Satisfaction Program - Adaptive Cruise Control Inoperative

Released 6/2/2020
Diagnostic Tips - Intermittent Parasitic Battery Draw Below 40 Degrees F / Dead Battery / Slow Crank

Released 5/29/2020
Power Door Locks, Keyless Entry, Power Windows and Power Mirror Inoperative, Power Seats, Power Telescope Steering Column Inoperative and/or Moving On it’s Own, Side Object Detection Inoperative and/or Unwanted Activation, Multiple DTCs Set

Released 5/21/2020
Misfire Template

Released 5/20/2020
IPC Odometer Programming Method Quick Reference Guide

Released 5/14/2020
IPC Odometer Programming Method Quick Reference Guide

Released 4/9/2020
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 4/6/2020
No Start Multiple Communication Codes

Released 3/27/2020
DTC P0747 Setting At Engine Start-Up When The Transmission Is In Park

Released 3/24/2020
Instrument Cluster Distance to Empty May Be Missing a Digit

Released 1/23/2020
TAC Part Restriction for US Dealers - Navigation Radio, Radio, Radio Display, Radio Control/Integrated Center Stack, Instrument Cluster, and Head-Up Display

Released 11/26/2019
Key Code Security Rules and Information on GM KeyCode Look-Up Application (U.S. Only)

Released 11/7/2019
Water Leak into Interior, and/or Various Electrical Concerns, Liftgate Actuator Noisy or Inoperative

Released 11/5/2019
J-35616-64B Or EL-35616-58 Terminal Test Probe Information/Repair

Released 10/30/2019
Engineering Information - Audible Noise Coming from Liftgate Area During Opening and/or Closing Operation, Failure to Power the Liftgate Open and/or Closed

Released 10/8/2019
One or More Courtesy Lamps Illuminated at all Times

Released 9/25/2019
Do Not Swap Modules in Vehicles with Global Electrical Systems

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 7/30/2019
LIN Bus Diagnostic Information

Released 5/8/2019
Diagnostic Tip - Service Night Vision - Unable to Perform Night Vision Camera Control Module Learn with a Possible Procedure 31 Request out of Range Message

Released 3/11/2019
Transport Mode On Message Displayed in DIC and/or Battery Light is Flashing

Released 10/1/2020
Faint High Pitch Squeal at Start-Up Cold Start Only in Front of Vehicle

Released 7/2/2020
Fluid In Spark Plug Tubes

TSB Description

Released 5/28/2020
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 5/21/2020
Misfire Template

Released 5/8/2020
EPA Summer Grade Gasoline Waiver Allows Use of Winter Grade Surplus Potential Drivability Concerns P0300 P0171 P0174 P228C Fuel Smell Odor Longer Extended Cranking Time Hesitation Engine Stalls

Released 5/5/2020
Information on Fuel Injector Replacement Guidelines During Service, Malfunction Indicator Lamp (MIL) Illuminated - DTCs P0300-P0308, P050D, P0171, P0172, P0174, P0175, P2099, P219A, and/or P219B Set

Released 1/14/2020
Diagnostic Tip: Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0299 P2227

Released 10/22/2019
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

Released 6/26/2019
TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 10/9/2020
Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers

Released 10/8/2020
Misfire Template

TSB Description

Released 9/30/2020
Diagnostic Tip: Potential Oil Leak From Cam Carrier Gasket T- Joint Area

Released 9/25/2020
9T65 Automatic Transmission Replacement Pilot Program (U.S. Only)

Released 7/28/2020
2020 GF9 9T45/50/60/65 Transmission Fluid Leak

Released 7/27/2020
Needle Bearings Found In The Oil Pan During An Oil Change

Released 7/15/2020
TCC Shudder Surge Fishbite Chuggle

Released 7/7/2020
SES Lamp ON With DTC P0324 - Engine Squeak Or Belt Noise

Released 7/2/2020
Fluid In Spark Plug Tubes

Released 6/23/2020
Warranty Administration - Engine and Transmission Assembly Replacement (U.S. Only)

Released 6/22/2020
Only 11 Digit PUN (Part Unique Number) Found On Service Solenoid Body Assembly GF9 9T45/50/60/65

Released 6/10/2020
Engineering Information - Engine Oil Found Under Vehicle

Released 6/1/2020
Cooling System Contaminated With Engine Oil

Released 6/1/2020
Service Engine Soon Lamp Illuminated and/or Service Power Brake Assist Message Displayed, with DTCs P0557 or P0558 Stored

Released 5/28/2020
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 5/26/2020
Diagnostic Assistance For P0016 And P0018 On The Gen 2 HFV6 Engine

Released 5/21/2020
Misfire Template

Released 5/5/2020
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

Released 4/9/2020
Ticking, Tap, or Rattle Noise From Engine With Possible Misfire DTCs.

Released 4/8/2020
Misfire with DTC’s P0300, P0301-P0306

Released 4/1/2020
2020 GF9 9T45/50/60/65 Transmission Fluid Leak

Released 3/30/2020
DTC P0747 Setting At Engine Start-Up When The Transmission Is In Park

Released 3/30/2020
Diagnostic Tip: Oil Leak Repairs and Resealing of Composite Oil Pans and Use of Proper RTV Sealant and Surface Primer

Released 3/30/2020
Only 11 Digit PUN (Part Unique Number) Found On Service Solenoid Body Assembly GF9 9T45/50/60/65

Released 3/27/2020
Only 11 Digit PUN (Part Unique Number) Found On Service Solenoid Body Assembly GF9 9T45/50/60/65

Released 3/11/2020
Engineering Information - Engine Oil Found Under Vehicle

Released 3/9/2020
Information on Malfunction Indicator Lamp (MIL) Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set

Released 3/9/2020
High Pitch Noise Heard When Vehicle is Decelerating

Released 2/28/2020
Only 11 Digit PUN (Part Unique Number) Found On Service Solenoid Body Assembly GF9 9T45/50/60/65

Released 2/3/2020
Service Update - Customer May Be Able To Shift Out Of Park With Expired Latent Fault Mode Counter

Released 1/23/2020
Only 11 Digit PUN (Part Unique Number) Found On Service Solenoid Body Assembly GF9 9T45/50/60/65

Released 1/8/2020
DTC P0747 Setting At Engine Start-Up When The Transmission Is In Park

Released 11/22/2019
GM TAC Support On Vehicle Automatic Transmission Concerns That Can Be Duplicated

Released 10/29/2019
Information on Driveline Clunk Noise

Released 10/9/2019
Information on Engine Oil Consumption Guidelines

Released 10/7/2019
TCC Shudder Surge Fishbite Chuggle

Released 8/21/2019
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 8/15/2019
Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold

Released 8/13/2019
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 8/12/2019
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 6/26/2019
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 6/25/2019
Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 5/20/2019
Information on Water or Ethylene Glycol in Transmission Fluid

Released 9/11/2020
Safety Recall - Reduced (RH) Roof Rail Air Bag Performance

Released 9/11/2020
Safety Recall - Reduced (LH) Roof Rail Air Bag Performance

TSB Description

Released 8/19/2020
Safety Recall - Reduced (RH) Roof Rail Air Bag Performance

Released 8/19/2020
Safety Recall - Reduced (LH) Roof Rail Air Bag Performance

Released 7/31/2020
Safety Recall - Reduced (LH) Roof Rail Air Bag Performance

Released 6/19/2020
NonCompliance - Ventilated Seats FMVSS 302 Non-Compliance

Released 10/9/2020
Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers

Released 8/14/2020
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

TSB Description

Released 4/29/2020
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 3/26/2020
Squeak/Creak Noise from Rear Suspension

Released 2/26/2020
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 9/22/2020
Loss of Brake Assist, Various Messages Displayed in Driver Information Center (DIC), Brake Pedal Travel and Apply May Feel Different, One or More of the Following DTCs May be Set: P0606 with C0021, C05D2, C0595, C2A3B, C0024, C053D, P25A2

Released 9/21/2020
Radio Software Version U150 Update

TSB Description

Released 9/2/2020
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 7/13/2020
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

Released 6/18/2020
Phone Contacts Not Loading, Sirius XM Displays XM Loading or Acquiring Signal Message, FM Browse Inoperative, Android Auto May Not Auto Connect Bluetooth, Radio and Display Inop After Remote Start

Released 6/11/2020
Customer Satisfaction Program - Adaptive Cruise Control Inoperative

Released 4/9/2020
Blank Radio Display or No Audio

Released 4/9/2020
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 3/30/2020
Diagnostic Tip: Oil Leak Repairs and Resealing of Composite Oil Pans and Use of Proper RTV Sealant and Surface Primer

Released 11/26/2019
Key Code Security Rules and Information on GM KeyCode Look-Up Application (U.S. Only)

Released 11/5/2019
J-35616-64B Or EL-35616-58 Terminal Test Probe Information/Repair

Released 10/10/2019
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/9/2019
Key Code Security Rules and Information on GM KeyCode Look-Up Application (U.S. Only)

Released 9/17/2019
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

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