Get Free 2016 CADILLAC SRX V6, 3.6L; DOHC; 24V; DI TSBs

Released 7/23/2020
LIN Bus Diagnostic Information

Released 7/10/2020
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 7/10/2020
Warranty Administration - Transportation Claim Submission Requirements

Released 6/24/2020
Warranty Administration - Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only)

Released 5/27/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 5/20/2020
IPC Odometer Programming Method Quick Reference Guide

Released 5/7/2020
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 5/6/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 4/14/2020
Underbody Component Corrosion

Released 4/3/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/20/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/18/2020
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 2/27/2020
Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only)

Released 1/21/2020
Warranty Administration - Repurchase Vehicle Dealer Processing Fee Labor Operation and Submission Guidelines (U.S. ONLY)

Released 12/12/2019
Service Programming System (SPS) Errors (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961)

Released 11/25/2019
Use of Dealer Case Management (DCM) and Technician Preparedness for Contacting U.S. Technical Assistance (TAC)

Released 10/16/2019
Information for Dealers on How to Submit a Product Information Report (PIR) (Canada Only)

Released 9/6/2019
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (US Dealers Only).

Released 9/5/2019
Creak/Pop Noise From Front Over Bumps

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 8/7/2019
Oily Substance on Windshield Leaking from Moisture Sensor

Released 6/26/2019
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 6/13/2019
Do Not Swap Modules in Vehicles with Global Electrical Systems

Released 6/10/2019
Steam/Vapor Coming from Front Grille or Radiator Area

Released 5/2/2019
Use of Dealer Case Management (DCM) and Technician Preparedness for Contacting U.S. Technical Assistance (TAC)

Released 4/24/2019
Audio Muting When Listening to Some SiriusXM Channels Due to Interference in Some Geographic Locations

Released 4/23/2019
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 4/15/2019
daptive Cruise Temporarily Unavailable Message Lane Keep Assist (LKA) Inoperative in High Ambient Temperatures

Released 4/10/2019
Diagnostic Tip - Adaptive Cruise Temporarily Unavailable, Park Assist Symbols Unavailable, Lane Departure Warning Unavailable, Rear Auto Braking Unavailable

Released 4/2/2019
Do Not Swap Modules in Vehicles with Global Electrical Systems

Released 4/1/2019
Information on Proper Use of Floor Mats

Released 3/28/2019
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 3/26/2019
Warranty Administration - Updated - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 3/25/2019
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/25/2019
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/22/2019
Information on Proper Use of Floor Mats

Released 3/22/2019
Engineering Information (EI) Process

Released 3/18/2019
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 3/14/2019
Properly Maintaining Vehicles in Dealer Inventory

Released 3/13/2019
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (US Dealers Only)

Released 3/13/2019
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only).

Released 3/11/2019
Transport Mode On Message Displayed in DIC and/or Battery Light is Flashing

Released 3/8/2019
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 3/6/2019
Verifying Odometer Accuracy

Released 2/26/2019
Requesting a New Key Code for Customer with Lost or Stolen Keys

Released 2/8/2019
Warranty Administration – Labor Operation 0600014 – Suspected Tampering or Vehicle Modifications

Released 2/8/2019
Difference Between Analog and Digital Vehicle Speed Display

Released 2/8/2019
Transport Mode On Message Displayed in DIC and/or Battery Light is Flashing

Released 2/5/2019
Properly Maintaining Vehicles in Dealer Inventory

Released 1/31/2019
Use of Dealer Case Management (DCM) and Technician Preparedness for Contacting U.S. Technical Assistance (TAC)

Released 1/31/2019
Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS)

Released 1/18/2019
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 1/14/2019
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 1/8/2019
Warranty Administration - Transportation Claim Submission Requirements

Released 1/2/2019
Photographing Various Vehicle Concerns and Submitting Them to the GM Technical Assistance Center (TAC)

Released 12/21/2018
Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers

Released 12/17/2018
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 12/17/2018
Diagnostic Tip: EL-51578 MOST Bus Diagnostic Tool Kit

Released 12/13/2018
Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC)

Released 12/5/2018
Warranty Administration - Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 12/5/2018
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 11/30/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 11/30/2018
Shudder, 2-3 Upshift or 3-2 Downshift Concern

Released 11/27/2018
Information for Dealers/Service Advisors on When and How to Submit a Pre-Repair Authorization (PRA) (U.S. Dealers Only)

Released 11/20/2018
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 11/20/2018
Requirements For OnStar Over The Air Programming And Updates

Released 11/20/2018
Diagnostic Tips: XM Audio Traffic And Travel Link Availability And Operation

Released 11/6/2018
Engine Ticking Noise or oil pressure fluctuation On Cold Start

Released 11/5/2018
Working with GM on a Product Assistance Claim (PAC)

Released 11/2/2018
Warranty Administration - Guidelines for Multiple Repairs with Independent Causes (GM Canada Dealers only)

Released 10/30/2018
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 10/29/2018
Oily Substance on Windshield Leaking from Moisture Sensor

Released 10/26/2018
Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts

Released 10/23/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/23/2018
Information on Disabling Passive Locking / Unlocking from Vehicle Outside Door Handles (U.S. and Canada Only)

Released 10/19/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/17/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/12/2018
Diagnostic Tip - Unable to Learn RKE Transmitters

Released 10/10/2018
AC Blows Warm or Poor Performance

Released 10/10/2018
Diagnostic Tips - Auto Heated and Auto Heated Ventilated Seat

Released 10/8/2018
PAC Courtesy Transportation Assistance Program

Released 10/3/2018
Diagnostic Tip: Fuel Injected Gasoline Engines Possible No Start Extended Crank or Fuel Pressure Related DTCs

Released 10/3/2018
IPC Odometer Programming Method Quick Reference Guide

Released 10/3/2018
Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold

Released 9/26/2018
Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPM

Released 9/11/2018
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 9/5/2018
Information on A/C Odors During Start Up in Hot Humid Climates

Released 8/28/2018
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 8/24/2018
IPC Odometer Programming Method Quick Reference Guide

Released 8/24/2018
Variable Diagnostic Time Allowances (U.S. Only)

Released 8/22/2018
Audio Volume Stuck High or Low with No DTCs

Released 8/22/2018
Hem Flange Rust Repair

Released 8/22/2018
Rear and Side Tempered Glass Spots (Quench Marks)

Released 8/22/2018
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 8/22/2018
Information on Service Manuals Availability on USB

Released 8/22/2018
Information on Paint Stain Under Protective Shipping Film

Released 8/22/2018
Diagnostic Tips for Odor Emanating from HVAC System

Released 8/22/2018
Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center

Released 8/8/2018
Fluid In Spark Plug Tubes

Released 8/8/2018
Alleged Cylinders Out Of Round

Released 8/8/2018
DTC P0016 P0017 P0018 P0019 P0008 P0009

Released 7/25/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 7/24/2018
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 7/24/2018
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 7/23/2018
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 7/11/2018
Cooling System Contaminated With Engine Oil

Released 7/6/2018
Diagnostic Aid: Part Identification For Next Generation Infotainment Components And Correct Labor Codes

Released 7/3/2018
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 6/22/2018
Dealer Responsibility for Cargo Carrying Capacity Labeling

Released 6/21/2018
Information on New Refrigerant (R1234yf) for A/C Service

Released 6/20/2018
AC Blows Warm or Poor Performance

Released 6/1/2018
Transport Mode On Message Displayed in DIC and/or Battery Light is Flashing

Released 5/30/2018
Loud Voice Prompts Fade Balance Concerns and B101E Symptom 42 Diagnostic Trouble Code Immediately After TIS2Web Amplifier Programming

Released 5/30/2018
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 5/25/2018
Information on New Refrigerant (R1234yf) for A/C Service

Released 5/23/2018
Diagnostic Tip: Apple Device Connectivity Issues due to USB Cord Concern

Released 5/15/2018
Information on New Refrigerant (R-1234yf) for A/C Service

Released 5/14/2018
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/10/2018
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 5/4/2018
Warranty Administration - Proper Labor Operation Selection and Causal Part Identification for Warranty Transactions

Released 4/30/2018
Radio Control (ICS) Display Does Not Remain Off at Times After it Has Been Turned Off in the Radio Settings Menu

Released 4/26/2018
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 4/20/2018
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation 5430130 Fuse Replacement

Released 4/19/2018
Information on Engine Oil Life Monitor Operation Calculation

Released 4/9/2018
Information on Water or Ethylene Glycol in Transmission Fluid

Released 4/6/2018
Underbody Component Corrosion

Released 3/27/2018
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 3/26/2018
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 3/20/2018
Reduced Engine Power, Reduced Engine Power Displayed on Driver Information Center (DIC), Malfunction Indicator Lamp (MIL) Illuminated - DTC P228C

Released 3/16/2018
Eliminating Unwanted Odors in Vehicles

Released 3/9/2018
GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period

Released 3/8/2018
Repair Guidelines for Engine Component Wear

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/28/2018
Red LED, No WiFi Operation, and/or Limited OnStar Module Functionality After OnStar Module Replacement for Another Condition

Released 2/27/2018
Warranty Administration - Updated - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 2/20/2018
Paint Color Codes For Special Edition Vehicles (Mary Kay - Hot Wheels - Green Flash Or Neiman Marcus)

Released 2/2/2018
Do Not Swap Modules in Vehicles With Global Electrical Systems

Released 2/1/2018
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 1/17/2018
Warranty Administration - Warranty Claims Submission - Outside Rear View Mirrors

Released 12/7/2017
Dealer Responsibility for Cargo Carrying Capacity Labeling

Released 12/6/2017
Normal Characteristic - Clock Does Not Update or Slow to Update

Released 12/5/2017
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 11/28/2017
Intermittent Radio Blank Display With or Without Audio and MOST BUS Diagnostic Aid

Released 11/21/2017
Information assistance for HFV6 re-manufactured engine misfire diagnosis

Released 11/17/2017
Information on COAX Repair Kit Availability

Released 11/17/2017
Intermittent Malfunction Indicator Lamp (MIL) Illuminated, DTC P2138 with Reduced Engine Power (Repair Instrument Panel (IP) to Body Harness Connector)

Released 11/17/2017
Memory Mirror Positions Lost and/or Reverse Tilt is Inoperative

Released 11/7/2017
Verifying Odometer Accuracy

Released 10/6/2017
Diagnostic Tip - Diagnosing Vehicles with OnStar DTC B101D -37

Released 9/28/2017
Diagnostic Tip: OnStar Vehicles with B101D and Symptom Codes

Released 8/30/2017
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 8/23/2017
Paint-less Dent Repair Process

Released 8/22/2017
Integrated Center Stack Display Delaminating Distorted Or Appears Bubbled Behind Lens

Released 7/25/2017
Information on Changes to SPS that Warn/Prohibit Reprogramming a Module With Its Current Calibration

Released 7/25/2017
Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application

Released 7/17/2017
Oily Substance On Windshield Leaking From Moisture Sensor

Released 7/17/2017
Difference Between Analog and Digital Vehicle Speed Display

Released 6/30/2017
Stalling - Hesitation - Lack Of Performance P018B and/Or P2635 Setting In High Ambient Temperatures

Released 6/23/2017
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 6/22/2017
Interior Cleaning -- Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer --Product Availability

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 6/16/2017
Seat Belt Extender Availability

Released 6/15/2017
Radio Intermittently Starts At Home Screen Unwanted

Released 6/14/2017
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 6/8/2017
Engine Replacement Recommendations for HFV6 Gen 1 and Gen 2

Released 5/10/2017
Warranty Administration - Automatic Transmission Oil Cooler Flush and Flow Test

Released 4/28/2017
Wireless Charging Module Diagnosis

Released 4/25/2017
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 4/20/2017
Adaptive Cruise Control Unavailable in Bare Areas

Released 4/19/2017
Non-Design Intent Wheel Lock Nuts and Lug Nuts

Released 4/12/2017
Underbody Component Corrosion

Released 4/10/2017
Information on Proper Use of Floor Mats

Released 3/29/2017
Information on Driveline Clunk Noise

Released 3/21/2017
Malfunction Indicator Lamp (MIL) - Check Engine Light On, DTC P182E

Released 3/17/2017
Customer Satisfaction Program - Liftgate Support Strut Detaches From Ball Stud

Released 3/15/2017
Warranty Administration - Field Action Courtesy Transportation Policy

Released 3/10/2017
Security Code Input Message with SPS Error Code E5659, M5304 and/or M5530 During TIS2web Programming

Released 2/20/2017
EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message - Click or Ratchet Noise - Service Traction Message - Service Stabilitrak Message - Service Steering Message

Released 2/13/2017
Information for Installing the Correct Replacement Spin-On Oil Filter When Servicing

Released 2/13/2017
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 1/20/2017
Intermittent Operation of Key Fobs, Door Unlock Inoperative “No Remote Detected” Message with Possible TPM MIL

Released 1/4/2017
TAC Part Restriction for US Dealers - Navigation Radio, Radio, Human Machine Interface, Media Player, Radio Display, and Radio Control/Integrated Center Stack

Released 12/19/2016
Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

Released 12/9/2016
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 11/15/2016
Alleged Cylinders Out Of Round

Released 11/10/2016
Information on Side Door Window Glass Chipping Caused by Hanging Vehicle Key Lock Box

Released 11/2/2016
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 10/27/2016
Intermittent Operation of Key Fobs, Door Unlock Inoperative “No Remote Detected” Message with Possible BCM DTC B3101 and TPM MIL.

Released 10/24/2016
Audio Muting When Listening to Some Sirius XM Channels Due to Interference in Some Geographic Locations

Released 10/21/2016
Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits

Released 10/14/2016
Integrated Center Stack Display Delaminating Distorted Or Appears Bubbled Behind Lens

Released 10/7/2016
PQC Assembly Replacement Process - Dealers Required to Contact PQC Prior to Replacing an Assembly

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 9/30/2016
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 9/27/2016
Warranty Administration - Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications

Released 9/22/2016
Hem Flange Rust Repair

Released 9/22/2016
Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

Released 9/19/2016
Intermittent Operation of Key Fobs, "No Remote Detected" Message with Possible BCM DTC B3101

Released 9/16/2016
IPC Odometer Programming Method Quick Reference Guide

Released 9/14/2016
OnStar Will Not Power Up

Released 8/12/2016
Difference Between Analog And Digital Vehicle Speed Display

Released 8/12/2016
Warranty Administration - Servicing Vehicles from Canada (U.S. Dealers Only)

Released 8/10/2016
Blu-Ray Movies Do Not Start After Play Icon Selected On Menu

Released 8/3/2016
Non-approval of Clipping (Sectioning of Two Vehicles) for Collision Repair

Released 8/2/2016
Engineering Information - USB Receptacle Inoperative

Released 8/2/2016
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 8/2/2016
Diagnostic Tips for USB Receptacle Inoperative

Released 7/11/2016
Information for Engine Concerns Resulting from Lack of Scheduled Maintenance, Improper Service or Aftermarket Calibrations

Released 7/11/2016
Traction Control Light Flashes Under Hard Acceleration at Higher Road Speeds

Released 6/17/2016
Seat Belt Webbing/Latch Plate Becomes Twisted

Released 6/10/2016
Information on Proper Use of Floor Mats

Released 5/31/2016
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 5/16/2016
New U.S. Dealer Special Tool Loan Program

Released 5/13/2016
DTC U0184 Set, Radio Inoperative, Blue Screen, AM Clipping Noise, HD On/Off Status Not Retained in Stations, Time Lag on Transitions, No Audio with Internal Amp, Park Assist Symbol Position Wrong in Rear View Camera

Released 5/13/2016
Accessory Power Outlet and Trailer Lighting Fuse Replacement - Use Global Labor Operation 5430130 Fuse Replacement

Released 4/29/2016
OnStar Diagnostic Alerts Sent When Vehicle is Being Serviced

Released 4/20/2016
Radio Does Not Mute Enough When OnStar Turn-By-Turn Navigation Directions Are Announced (Increase Volume Setting or Request Soft Mute Feature Change Through OnStar Customer Service)

Released 4/12/2016
Information Regarding Magnetic Drain Plugs

Released 4/12/2016
Rear and Side Tempered Glass Spots (Quench Marks)

Released 4/7/2016
Underbody Component Corrosion

Released 4/5/2016
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 4/5/2016
Grease or Sealant Visible on Electronic Power Steering Gear - Should Not Be Interpreted as Leak

Released 3/31/2016
Infotainment System Will Not Return to Media After Bluetooth Call Ends

Released 3/29/2016
Being Prepared for TAC, Caller Preparedness and Checklist - Contacting U.S. Technical Assistance (TAC) and Use of Strategy Based Diagnostics

Released 3/14/2016
Power Foldaway Mirror Glass Shakes, Flutters at Normal Driving Speeds

Released 3/11/2016
Information Regarding Servicing Components Located Near SIR Components

Released 3/7/2016
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 3/4/2016
Diagnostic Tips - Auto Heated and Auto Heated Ventilated Seat

Released 3/3/2016
Side Detection System Unavailable or Intermittently Side Blind Zone Stops Working

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/25/2016
Information on Evaluation and Repair of Aluminum Hood Exhibiting Paint Bubbles, Corrosion

Released 2/15/2016
Diagnostic Aid: Vehicle Position Indicator Showing Incorrect Location After Making A Turn

Released 2/11/2016
Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On or Set DTC B101D When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat

Released 2/9/2016
Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

Released 2/8/2016
Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage

Released 2/5/2016
Hem Flange Rust Repair

Released 1/28/2016
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 1/25/2016
Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares

Released 1/1/2016
Information on Diagnosis and Replacement of Shock Absorber and Strut Due to Fluid Leak

Released 12/15/2015
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 12/1/2015
Information on Inside Rear View Mirror and Camera Loose

Released 11/25/2015
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 11/23/2015
Verifying Odometer Accuracy

Released 11/20/2015
TAC Part Restriction for US Dealers - Navigation Radio, Radio, Human Machine Interface, Media Player, Radio Display, and Radio Control/Integrated Center Stack

Released 11/20/2015
Information on Inside Rear View Mirror Loose

Released 11/12/2015
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 10/31/2015
Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles

Released 10/31/2015
Seat Belt Webbing/Latch Plate Becomes Twisted

Released 10/31/2015
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 10/31/2015
Automatic Transmission Shift and Engine Driveability Concerns and/or MIL ON Due to Aftermarket Oil Bath Type Air Filter Use

Released 10/31/2015
PAC Courtesy Transportation Assistance Program

Released 10/31/2015
Express All Windows Down Feature Using Keyless Entry Transmitter (Key Fob)

Released 10/31/2015
Information on Disabling Express All Windows Down Feature

Released 10/31/2015
Front Fascia Lower Air Dam Exhibits Poor Fit and/or Appears Mismatched, Wavy or Gapped to Fascia

Released 10/31/2015
Information on New Low Mileage Vehicles (Less Than 1000 Miles) That May Not Pass California Smog Check

Released 10/31/2015
Information on Engine Oil Consumption Guidelines

Released 10/31/2015
White Film/Residue on Vehicle Interior, Door Trim Panels and/or Instrument Panel (IP)

Released 10/31/2015
Rear Turn Signal Socket Does Not Correctly Connect to Body Harness When Installing Accessory Tail Lamps andor Replacing Rear Turn Signal Socket

Released 10/31/2015
Driver and/or Passenger Power Seat Height Stuck in the Full-up Position, Intermittent Inoperative Seat Adjustment or Not Lowering

Released 10/31/2015
Service Parts Safety - Windshield Wiper Motor Failure

Released 10/31/2015
Updated Warranty and Policy Exchange Program for Electronic Products (U.S. and Canada)

Released 10/31/2015
Information on the Use of Non GM Approved Battery Chargers and Booster Packs

Released 10/31/2015
Updated Warranty and Policy Program for Electronic Products (U.S. and Canada)

Released 10/31/2015
Warranty Administration - Causal Part Requirements for Transactions Submitted to GM for Payment

Released 10/31/2015
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 9/5/2015
Eliminating Unwanted Odors in Vehicles

Released 9/5/2015
Enhancing Field Product Reports with Digital Pictures

Released 8/22/2015
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 8/8/2015
Seat Belt Buckle Latching Issues and/or Seat Belt Warning Lights Illuminated

Released 8/8/2015
Information on Proper Use of Floor Mats

Released 8/1/2015
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 3/17/2020
Diagnostic Aid: ABS/TCS MIL On Code C0010 Symptom 5A Stored

Released 12/5/2018
Warranty Administration - Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 4/12/2017
Underbody Component Corrosion

Released 2/28/2017
Diagnostic Tip - Adaptive Cruise Temporarily Unavailable, Park Assist Symbols Unavailable, Lane Departure Warning Unavailable, Rear Auto Braking Unavailable

Released 2/20/2017
EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message - Click or Ratchet Noise - Service Traction Message - Service Stabilitrak Message - Service Steering Message

Released 1/5/2017
Park Brake Lever Contacts Rear Hub Flange After Rear Wheel Bearing Replacement

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 6/21/2016
EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message -Click Or Ratchet Noise- Service Traction Message - Service Stabilitrak Message - Service Steering Message

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 8/1/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 7/9/2019
Cooling System Contaminated With Engine Oil

Released 6/10/2019
Steam/Vapor Coming from Front Grille or Radiator Area

Released 7/11/2018
Cooling System Contaminated With Engine Oil

Released 5/10/2017
Warranty Administration - Automatic Transmission Oil Cooler Flush and Flow Test

Released 8/2/2016
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 6/26/2020
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 6/25/2020
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 5/21/2020
Misfire Template

Released 5/20/2020
IPC Odometer Programming Method Quick Reference Guide

Released 5/14/2020
IPC Odometer Programming Method Quick Reference Guide

Released 4/9/2020
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 11/26/2019
Key Code Security Rules and Information on GM KeyCode Look-Up Application (U.S. Only)

Released 11/5/2019
J-35616-64B Or EL-35616-58 Terminal Test Probe Information/Repair

Released 9/25/2019
Do Not Swap Modules in Vehicles with Global Electrical Systems

Released 8/20/2019
Adaptive Cruise Temporarily Unavailable or Forward Collision System Unavailable Message - Lane Keep Assist (LKA) Inoperative in High Ambient Temperatures

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 8/7/2019
Adaptive Cruise Temporarily Unavailable Message Lane Keep Assist (LKA) Inoperative in High Ambient Temperatures

Released 7/30/2019
LIN Bus Diagnostic Information

Released 7/16/2019
Multiple U-code Diagnostic Information – With one having symptom Byte 71

Released 6/6/2019
Outside Air Temperature Displays Dashes

Released 6/3/2019
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 5/28/2019
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (US Dealers Only).

Released 4/23/2019
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 4/15/2019
daptive Cruise Temporarily Unavailable Message Lane Keep Assist (LKA) Inoperative in High Ambient Temperatures

Released 4/2/2019
Do Not Swap Modules in Vehicles with Global Electrical Systems

Released 4/1/2019
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 3/11/2019
Transport Mode On Message Displayed in DIC and/or Battery Light is Flashing

Released 1/29/2019
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 1/24/2019
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 1/22/2019
Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPo

Released 1/18/2019
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 12/13/2018
Exterior Lamp Condensation and Replacement Guidelines

Released 11/30/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 11/20/2018
Requirements For OnStar Over The Air Programming And Updates

Released 11/20/2018
Diagnostic Tips: XM Audio Traffic And Travel Link Availability And Operation

Released 11/6/2018
Engine Ticking Noise or oil pressure fluctuation On Cold Start

Released 10/23/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/23/2018
Information on Disabling Passive Locking / Unlocking from Vehicle Outside Door Handles (U.S. and Canada Only)

Released 10/12/2018
Diagnostic Tip - Unable to Learn RKE Transmitters

Released 10/10/2018
Diagnostic Tips - Auto Heated and Auto Heated Ventilated Seat

Released 10/3/2018
IPC Odometer Programming Method Quick Reference Guide

Released 9/26/2018
Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPM

Released 8/28/2018
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 8/24/2018
IPC Odometer Programming Method Quick Reference Guide

Released 8/24/2018
Variable Diagnostic Time Allowances (U.S. Only)

Released 8/22/2018
Audio Volume Stuck High or Low with No DTCs

Released 8/22/2018
Information on Service Manuals Availability on USB

Released 8/8/2018
DTC P0016 P0017 P0018 P0019 P0008 P0009

Released 7/24/2018
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 7/23/2018
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 7/3/2018
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 6/1/2018
Transport Mode On Message Displayed in DIC and/or Battery Light is Flashing

Released 5/30/2018
Loud Voice Prompts Fade Balance Concerns and B101E Symptom 42 Diagnostic Trouble Code Immediately After TIS2Web Amplifier Programming

Released 5/23/2018
Diagnostic Tip: Apple Device Connectivity Issues due to USB Cord Concern

Released 4/30/2018
Radio Control (ICS) Display Does Not Remain Off at Times After it Has Been Turned Off in the Radio Settings Menu

Released 4/26/2018
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 4/20/2018
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation 5430130 Fuse Replacement

Released 3/27/2018
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/28/2018
Red LED, No WiFi Operation, and/or Limited OnStar Module Functionality After OnStar Module Replacement for Another Condition

Released 2/1/2018
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 1/31/2018
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 12/7/2017
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 12/6/2017
Normal Characteristic - Clock Does Not Update or Slow to Update

Released 12/1/2017
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 11/17/2017
Information on COAX Repair Kit Availability

Released 11/17/2017
Memory Mirror Positions Lost and/or Reverse Tilt is Inoperative

Released 11/7/2017
Verifying Odometer Accuracy

Released 10/6/2017
Diagnostic Tip - Diagnosing Vehicles with OnStar DTC B101D -37

Released 10/3/2017
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 9/5/2017
Updated Warranty and Policy Exchange Program for Electronic Products (U.S. and Canada)

Released 8/30/2017
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 7/25/2017
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 7/25/2017
Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 4/6/2017
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 4/6/2017
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 3/21/2017
Malfunction Indicator Lamp (MIL) - Check Engine Light On, DTC P182E

Released 2/28/2017
Diagnostic Tip - Adaptive Cruise Temporarily Unavailable, Park Assist Symbols Unavailable, Lane Departure Warning Unavailable, Rear Auto Braking Unavailable

Released 1/26/2017
Adaptive Cruise Temporarily Unavailable Message Lane Keep Assist (LKA) Inoperative in High Ambient Temperatures

Released 1/20/2017
Intermittent Operation of Key Fobs, Door Unlock Inoperative “No Remote Detected” Message with Possible TPM MIL

Released 1/17/2017
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 1/4/2017
TAC Part Restriction for US Dealers - Navigation Radio, Radio, Human Machine Interface, Media Player, Radio Display, and Radio Control/Integrated Center Stack

Released 12/1/2016
Intermittent Operation of Key Fobs, Door Unlock Inoperative “No Remote Detected” Message with Possible TPM MIL

Released 11/18/2016
Adaptive Cruise Temporarily Unavailable Message Lane Keep Assist (LKA) Inoperative in High Ambient Temperatures

Released 11/7/2016
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 11/2/2016
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 10/27/2016
Intermittent Operation of Key Fobs, Door Unlock Inoperative “No Remote Detected” Message with Possible BCM DTC B3101 and TPM MIL.

Released 10/24/2016
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 10/14/2016
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 10/13/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 10/6/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 9/27/2016
Warranty Administration - Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications

Released 9/19/2016
Intermittent Operation of Key Fobs, "No Remote Detected" Message with Possible BCM DTC B3101

Released 9/16/2016
IPC Odometer Programming Method Quick Reference Guide

Released 8/30/2016
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 8/12/2016
Difference Between Analog And Digital Vehicle Speed Display

Released 8/12/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 8/3/2016
Blu-ray/CD/DVD player inoperative

Released 8/2/2016
Engineering Information - USB Receptacle Inoperative

Released 8/2/2016
Diagnostic Tips for USB Receptacle Inoperative

Released 6/14/2016
Prior To Any Circuit Testing

Released 5/17/2016
Engineering Information - USB Receptacle Inoperative

Released 5/16/2016
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 5/13/2016
Exterior Lighting Components Tinted or Smoked by an Outside Vendor

Released 5/13/2016
Accessory Power Outlet and Trailer Lighting Fuse Replacement - Use Global Labor Operation 5430130 Fuse Replacement

Released 5/6/2016
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 4/22/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 4/20/2016
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 4/19/2016
Normal Characteristic - OnStar Power Consumption

Released 3/23/2016
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 3/15/2016
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 3/11/2016
Information Regarding Servicing Components Located Near SIR Components

Released 3/4/2016
Diagnostic Tips - Auto Heated and Auto Heated Ventilated Seat

Released 3/4/2016
Premature Catalytic Converter Failures

Released 3/3/2016
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/2/2016
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510, 4041520 and 250 Mile/400 Km Labor Operation Restriction (North America ONLY)

Released 2/12/2016
Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage

Released 2/11/2016
Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On or Set DTC B101D When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat

Released 2/8/2016
Exterior Lamp Condensation and Replacement Guidelines

Released 2/8/2016
Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage

Released 1/28/2016
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 11/23/2015
Verifying Odometer Accuracy

Released 11/19/2015
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 11/12/2015
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 10/31/2015
Diagnostic Tip - Adaptive Cruise Temporarily Unavailable

Released 10/31/2015
Express All Windows Down Feature Using Keyless Entry Transmitter (Key Fob)

Released 10/31/2015
Information on Disabling Express All Windows Down Feature

Released 10/31/2015
Adaptive Cruise Temporarily Unavailable Message Lane Keep Assist (LKA) Inoperative in High Ambient Temperatures

Released 10/31/2015
Rear Turn Signal Socket Does Not Correctly Connect to Body Harness When Installing Accessory Tail Lamps andor Replacing Rear Turn Signal Socket

Released 10/31/2015
Driver and/or Passenger Power Seat Height Stuck in the Full-up Position, Intermittent Inoperative Seat Adjustment or Not Lowering

Released 10/31/2015
Updated Warranty and Policy Exchange Program for Electronic Products (U.S. and Canada)

Released 10/31/2015
Information on the Use of Non GM Approved Battery Chargers and Booster Packs

Released 10/31/2015
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 9/12/2015
Accessory Power Outlet and Trailer Lighting Fuse Replacement - Use Global Labor Operation 5430130 Fuse Replacement

Released 9/5/2015
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510, 4041520 and 250 Mile/400 Km Labor Operation Restriction (North America ONLY)

Released 8/1/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 2/2/2018
Do Not Swap Modules in Vehicles With Global Electrical Systems

Released 1/31/2018
Repeat P228C Setting On High Feature V6 Engines While Using E85 Fuel

Released 7/25/2017
Information on Changes to SPS that Warn/Prohibit Reprogramming a Module With Its Current Calibration

Released 3/10/2017
Security Code Input Message with SPS Error Code E5659, M5304 and/or M5530 During TIS2web Programming

Released 9/26/2016
Handling Requests For Modifications To Permanently Import / Export Vehicles Between The US And Canada

Released 8/5/2016
Program ECM Error E4491/E4423

Released 10/31/2015
Information on New Low Mileage Vehicles (Less Than 1000 Miles) That May Not Pass California Smog Check

Released 10/31/2015
How to Identify Factory or Aftermarket CNG, LPG, Bi-Fuel Systems

Released 8/1/2015
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 2/15/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 1/31/2018
Information on Close-Coupled Converter and Engine Replacement

Released 8/31/2017
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 4/25/2017
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 4/12/2017
Underbody Component Corrosion

Released 3/23/2016
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 3/4/2016
Premature Catalytic Converter Failures

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 1/14/2016
Information on Close-Coupled Converter and Engine Replacement

Released 11/30/2015
Premature Catalytic Converter Failures

Released 6/26/2020
Information Assistance for HFV6 Re-Manufactured Engine Drivability Diagnosis Immediately Following Installation

Released 5/28/2020
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 5/21/2020
Misfire Template

Released 5/8/2020
EPA Summer Grade Gasoline Waiver Allows Use of Winter Grade Surplus Potential Drivability Concerns P0300 P0171 P0174 P228C Fuel Smell Odor Longer Extended Cranking Time Hesitation Engine Stalls

Released 5/5/2020
Information on Fuel Injector Replacement Guidelines During Service, Malfunction Indicator Lamp (MIL) Illuminated - DTCs P0300-P0308, P050D, P0171, P0172, P0174, P0175, P2099, P219A, and/or P219B Set

Released 2/7/2020
Ticking, Tap, or Rattle Noise from Engine

Released 1/14/2020
Diagnostic Tip: Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0299 P2227

Released 10/22/2019
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

Released 9/6/2019
Information Assistance for HFV6 Re-Manufactured Engine Misfire Diagnosis

Released 6/26/2019
TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 6/18/2019
SES Light With A P2097 Or P2099

Released 3/19/2019
Ticking, Tap, or Rattle Noise From Engine

Released 3/7/2019
TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands

Released 3/1/2019
Information on Black Smoke, Rough Idle and Minimal Misfires on Cold Start

Released 12/3/2018
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 11/30/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 10/3/2018
Diagnostic Tip: Fuel Injected Gasoline Engines Possible No Start Extended Crank or Fuel Pressure Related DTCs

Released 7/25/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 3/20/2018
Reduced Engine Power, Reduced Engine Power Displayed on Driver Information Center (DIC), Malfunction Indicator Lamp (MIL) Illuminated - DTC P228C

Released 2/27/2018
Information on Vehicles Sitting Outside on Dealer Lots for Extended Periods of Time with Hard Start or Crank/No Start Condition

Released 2/6/2018
Diagnostic Tips For Direct Injected Engines Hard Start Cold

Released 1/31/2018
Repeat P228C Setting On High Feature V6 Engines While Using E85 Fuel

Released 11/22/2017
Automatic Transmission Shift and Engine Driveability Concerns and/or MIL ON Due to Aftermarket Oil Bath Type Air Filter Use

Released 7/25/2017
Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application

Released 7/18/2017
Stalling - Hesitation - Lack Of Performance P018B And/Or P2635 Setting In High Ambient Temperatures

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 2/20/2017
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 2/16/2017
Ticking, Tap, or Rattle Noise From Engine

Released 2/13/2017
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 1/31/2017
Repeat P228C Setting On High Feature V6 Engines While Using E85 Fuel

Released 1/24/2017
Diagnostic Tips For SIDI Hard Start Cold

Released 1/20/2017
Intermittent Operation of Key Fobs, Door Unlock Inoperative “No Remote Detected” Message with Possible TPM MIL

Released 11/2/2016
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 10/6/2016
TOP TIER Detergent Gasoline Information and Available Brands

Released 9/1/2016
Fuel and Oil Additives - Facts and Myths - Maximizing Gasoline Fuel Economy

Released 8/2/2016
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 3/31/2016
Diagnostic Information and Progression For Engine Noise Tick, Rattle, or Knock

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 10/31/2015
Automatic Transmission Shift and Engine Driveability Concerns and/or MIL ON Due to Aftermarket Oil Bath Type Air Filter Use

Released 10/31/2015
Black Smoke and Rough Idle on Cold Start

Released 10/31/2015
How to Identify Factory or Aftermarket CNG, LPG, Bi-Fuel Systems

Released 6/13/2019
Do Not Swap Modules in Vehicles with Global Electrical Systems

Released 4/2/2019
Do Not Swap Modules in Vehicles with Global Electrical Systems

Released 10/10/2018
AC Blows Warm or Poor Performance

Released 9/5/2018
Information on A/C Odors During Start Up in Hot Humid Climates

Released 8/22/2018
Diagnostic Tips for Odor Emanating from HVAC System

Released 6/21/2018
Information on New Refrigerant (R1234yf) for A/C Service

Released 6/20/2018
AC Blows Warm or Poor Performance

Released 5/25/2018
Information on New Refrigerant (R1234yf) for A/C Service

Released 5/15/2018
Information on New Refrigerant (R-1234yf) for A/C Service

Released 6/14/2017
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 3/4/2016
Diagnostic Tips - Auto Heated and Auto Heated Ventilated Seat

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 1/28/2016
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 9/12/2015
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 7/28/2020
Diagnostic Tips For Direct Injected Engines Hard Start Cold

Released 7/27/2020
Needle Bearings Found In The Oil Pan During An Oil Change

Released 7/2/2020
Fluid In Spark Plug Tubes

Released 6/26/2020
Information Assistance for HFV6 Re-Manufactured Engine Drivability Diagnosis Immediately Following Installation

Released 6/23/2020
Warranty Administration - Engine and Transmission Assembly Replacement (U.S. Only)

Released 6/9/2020
Information Assistance for HFV6 Re-Manufactured Engine Drivability Diagnosis Immediately Following Installation

Released 6/1/2020
Cooling System Contaminated With Engine Oil

Released 5/28/2020
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 5/21/2020
Misfire Template

Released 5/5/2020
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

Released 3/9/2020
Information on Malfunction Indicator Lamp (MIL) Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set

Released 2/7/2020
Ticking, Tap, or Rattle Noise from Engine

Released 11/22/2019
GM TAC Support On Vehicle Automatic Transmission Concerns That Can Be Duplicated

Released 11/18/2019
Diagnostic Tips for Knocking, Rattle, Squeak and/or Squeal Type Noise from Engine - Engine Replacement Recommendations for HFV6 Gen 1 and Gen 2

Released 10/29/2019
Information on Driveline Clunk Noise

Released 10/9/2019
Information on Engine Oil Consumption Guidelines

Released 9/6/2019
Information Assistance for HFV6 Re-Manufactured Engine Misfire Diagnosis

Released 8/21/2019
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 8/15/2019
Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold

Released 8/13/2019
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 8/12/2019
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 7/9/2019
Cooling System Contaminated With Engine Oil

Released 6/27/2019
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 6/26/2019
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 6/25/2019
Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts

Released 6/24/2019
Information Assistance for HFV6 Re-Manufactured Engine Misfire Diagnosis

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 6/13/2019
Do Not Swap Modules in Vehicles with Global Electrical Systems

Released 5/20/2019
Information on Water or Ethylene Glycol in Transmission Fluid

Released 5/10/2019
Information Assistance for HFV6 Re-Manufactured Engine Misfire Diagnosis

Released 5/7/2019
Avoiding Torque Converter Or Crankshaft Damage While Diagnosing Noise Concerns Do Not Separate The Torque Converter From the Flex Plate

Released 5/6/2019
Needle Bearings Found In The Oil Pan During An Oil Change

Released 4/30/2019
Ticking, Tap, or Rattle Noise From Engine

Released 4/24/2019
Module Damage From Incorrect AFIT Usage On Vehicles With Direct Fuel Injection

Released 4/8/2019
Engine Replacement Recommendations for HFV6 Gen 1 and Gen 2

Released 4/4/2019
GM TAC Support On Vehicle Automatic Transmission Concerns That Can Be Duplicated

Released 4/2/2019
Do Not Swap Modules in Vehicles with Global Electrical Systems

Released 3/19/2019
Ticking, Tap, or Rattle Noise From Engine

Released 3/1/2019
Information on Black Smoke, Rough Idle and Minimal Misfires on Cold Start

Released 2/19/2019
Information Assistance for HFV6 Re-Manufactured Engine Misfire Diagnosis

Released 2/18/2019
Misfire Template

Released 2/13/2019
Information for Repairing Engine Front Cover Oil Leak, Sealing Surface Preparation and Applying RTV Sealant

Released 1/22/2019
Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPo

Released 1/11/2019
Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0299 P2227

Released 12/6/2018
Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0171 P0172 P0299 P2227

Released 12/5/2018
Warranty Administration - Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 12/3/2018
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 11/30/2018
Shudder, 2-3 Upshift or 3-2 Downshift Concern

Released 11/6/2018
Engine Ticking Noise or oil pressure fluctuation On Cold Start

Released 10/30/2018
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 10/29/2018
Oily Substance on Windshield Leaking from Moisture Sensor

Released 10/23/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/19/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/17/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/3/2018
Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold

Released 9/26/2018
Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPM

Released 8/22/2018
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 8/22/2018
Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center

Released 8/8/2018
Fluid In Spark Plug Tubes

Released 8/8/2018
Alleged Cylinders Out Of Round

Released 7/24/2018
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 7/24/2018
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 7/11/2018
Cooling System Contaminated With Engine Oil

Released 4/19/2018
Information on Engine Oil Life Monitor Operation Calculation

Released 4/9/2018
Information on Water or Ethylene Glycol in Transmission Fluid

Released 3/8/2018
Repair Guidelines for Engine Component Wear

Released 2/27/2018
Warranty Administration - Updated - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 2/21/2018
Fluid In Spark Plug Tubes

Released 2/15/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 2/13/2018
Ticking, Tap, or Rattle Noise From Engine

Released 2/2/2018
Do Not Swap Modules in Vehicles With Global Electrical Systems

Released 1/31/2018
Repeat P228C Setting On High Feature V6 Engines While Using E85 Fuel

Released 12/21/2017
TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands

Released 11/30/2017
Information on Engine Oil Consumption Guidelines

Released 11/21/2017
Information assistance for HFV6 re-manufactured engine misfire diagnosis

Released 11/14/2017
DTC P0016 P0017 P0018 P0019 P0008 P0009

Released 9/26/2017
Information On Remanufactured Engine Misfire Diagnosis After Installation

Released 8/31/2017
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 8/21/2017
Alleged Cylinders Out Of Round

Released 7/25/2017
Information on Changes to SPS that Warn/Prohibit Reprogramming a Module With Its Current Calibration

Released 6/8/2017
Engine Ticking Noise On Cold Start

Released 6/8/2017
Engine Replacement Recommendations for HFV6 Gen 1 and Gen 2

Released 5/10/2017
Warranty Administration - Automatic Transmission Oil Cooler Flush and Flow Test

Released 4/25/2017
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 4/12/2017
Underbody Component Corrosion

Released 3/31/2017
Snapping/Ticking Noise and/or Spark from Harmonic Balancer

Released 3/29/2017
Information on Driveline Clunk Noise

Released 3/21/2017
Malfunction Indicator Lamp (MIL) - Check Engine Light On, DTC P182E

Released 3/14/2017
Engine Replacement Recommendations HFV6 Gen 1 Only

Released 3/10/2017
Security Code Input Message with SPS Error Code E5659, M5304 and/or M5530 During TIS2web Programming

Released 2/28/2017
Diagnostic Tip - Adaptive Cruise Temporarily Unavailable, Park Assist Symbols Unavailable, Lane Departure Warning Unavailable, Rear Auto Braking Unavailable

Released 2/22/2017
Fluid in Spark Plug Tubes

Released 2/16/2017
Ticking, Tap, or Rattle Noise From Engine

Released 2/13/2017
Information for Installing the Correct Replacement Spin-On Oil Filter When Servicing

Released 1/24/2017
Diagnostic Tips For SIDI Hard Start Cold

Released 11/15/2016
Alleged Cylinders Out Of Round

Released 10/27/2016
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 10/6/2016
TOP TIER Detergent Gasoline Information and Available Brands

Released 9/30/2016
Engine Oil Life Monitor Operation Calculation

Released 8/29/2016
Engine Repair Tip for Installation of Pistons

Released 8/5/2016
Program ECM Error E4491/E4423

Released 8/2/2016
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 7/11/2016
Information for Engine Concerns Resulting from Lack of Scheduled Maintenance, Improper Service or Aftermarket Calibrations

Released 5/31/2016
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 5/9/2016
No Reverse, No Third, DTC P0716, P0717

Released 4/27/2016
PQC Assembly Replacement Process - For Dealers Required to Contact PQC Prior to Replacing an Assembly (U.S. and Canada Only)

Released 4/18/2016
Ticking, Tap, or Rattle Noise From Engine

Released 4/12/2016
Information Regarding Magnetic Drain Plugs

Released 3/31/2016
Diagnostic Information and Progression For Engine Noise Tick, Rattle, or Knock

Released 3/23/2016
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 3/7/2016
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 2/11/2016
Needle Bearings Found in the oil pan During An Oil Change

Released 1/25/2016
Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares

Released 1/19/2016
Spark From Harmonic Balancer

Released 1/14/2016
Information on Close-Coupled Converter and Engine Replacement

Released 12/15/2015
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 12/1/2015
Engine Replacement Recommendations HFV6 Gen 1 Only

Released 11/23/2015
Engine Replacement Recommendations HFV6 Gen 1 Only

Released 11/4/2015
Engine Replacement Recommendations HFV6 Gen 1 Only

Released 10/31/2015
PAC Courtesy Transportation Assistance Program

Released 10/31/2015
Information on Engine Oil Consumption Guidelines

Released 10/31/2015
DTC P0016 P0017 P0018 P0019 P0008 P0009

Released 10/31/2015
Fluid In Spark Plug Tubes

Released 8/8/2015
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 8/1/2015
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 4/4/2015
Information for Installing the Correct Replacement Spin-On Oil Filter When Servicing

Released 3/15/2017
Warranty Administration - Field Action Courtesy Transportation Policy

Released 2/20/2017
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 11/2/2016
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 7/13/2016
38660 - A16-2038660 GMI700 31UX Missing GM Roadside Kit

Released 10/31/2015
Service Parts Safety - Windshield Wiper Motor Failure

Released 4/29/2020
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 2/26/2020
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 5/9/2019
Information on Tire Radial Force Variation (RFV)

Released 2/15/2019
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 12/17/2018
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 12/5/2018
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 3/26/2018
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 1/4/2018
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 12/15/2017
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 4/19/2017
Non-Design Intent Wheel Lock Nuts and Lug Nuts

Released 4/12/2017
Underbody Component Corrosion

Released 3/17/2017
Power Steering Fluid Leak at Fluid Reservoir or Reservoir Connection

Released 12/9/2016
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 11/9/2016
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 11/7/2016
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 10/18/2016
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 9/30/2016
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 9/27/2016
Warranty Administration - Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications

Released 9/1/2016
Fuel and Oil Additives - Facts and Myths - Maximizing Gasoline Fuel Economy

Released 7/26/2016
Tire Pressure Monitor (TPM) Concerns After Accessory Wheel Installation

Released 7/13/2016
38660 - A16-2038660 GMI700 31UX Missing GM Roadside Kit

Released 7/11/2016
Traction Control Light Flashes Under Hard Acceleration at Higher Road Speeds

Released 6/22/2016
Information on Slight or Mild Tire Feathering and Recommended Practices (Normal Tire Wear Condition)

Released 5/25/2016
Refinishing Aluminum Wheels

Released 5/20/2016
Information on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires

Released 4/5/2016
Grease or Sealant Visible on Electronic Power Steering Gear - Should Not Be Interpreted as Leak

Released 3/30/2016
Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/23/2016
Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)

Released 2/12/2016
Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 1/19/2016
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions

Released 1/1/2016
Information on Diagnosis and Replacement of Shock Absorber and Strut Due to Fluid Leak

Released 1/1/2016
General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 11/25/2015
Information on Tire Radial Force Variation (RFV)

Released 11/25/2015
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 10/31/2015
Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles

Released 10/31/2015
Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles

Released 9/12/2015
General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 8/1/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 4/9/2020
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 11/26/2019
Key Code Security Rules and Information on GM KeyCode Look-Up Application (U.S. Only)

Released 11/5/2019
J-35616-64B Or EL-35616-58 Terminal Test Probe Information/Repair

Released 10/10/2019
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/9/2019
Key Code Security Rules and Information on GM KeyCode Look-Up Application (U.S. Only)

Released 9/17/2019
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 6/3/2019
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 5/9/2019
Information on Tire Radial Force Variation (RFV)

Released 11/27/2018
Information for Dealers/Service Advisors on When and How to Submit a Pre-Repair Authorization (PRA) (U.S. Dealers Only)

Released 11/20/2018
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 11/5/2018
Working with GM on a Product Assistance Claim (PAC)

Released 10/26/2018
Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts

Released 10/8/2018
PAC Courtesy Transportation Assistance Program

Released 9/11/2018
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 6/22/2018
Dealer Responsibility for Cargo Carrying Capacity Labeling

Released 5/30/2018
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 5/14/2018
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/10/2018
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 2/26/2018
Diagnostic Tip: EL-51578 MOST Bus Diagnostic Tool Kit

Released 2/1/2018
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 12/15/2017
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 12/4/2017
Enhancing Field Product Reports with Digital Pictures

Released 12/4/2017
Information on Multi-Media Infotainment Tester (MIT) Incompatibility Issues

Released 8/23/2017
Paint-less Dent Repair Process

Released 8/10/2017
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 7/25/2017
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 6/23/2017
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 6/22/2017
Interior Cleaning -- Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer --Product Availability

Released 6/8/2017
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 6/2/2017
Concerns Or Questions Regarding Installation Of Dealer Installed Accessories

Released 4/28/2017
Wireless Charging Module Diagnosis

Released 4/6/2017
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 4/6/2017
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 3/15/2017
Warranty Administration - Field Action Courtesy Transportation Policy

Released 3/15/2017
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 12/14/2016
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 11/18/2016
Concerns Or Questions Regarding Installation Of Dealer Installed Accessories

Released 11/14/2016
Warranty Administration - Change in Product Field Action Customer Reimbursement Procedure (U.S. Dealers Only)

Released 11/1/2016
Warranty Administration - Updated - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 10/13/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 10/7/2016
PQC Assembly Replacement Process - Dealers Required to Contact PQC Prior to Replacing an Assembly

Released 10/6/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 9/30/2016
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 9/19/2016
Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS)

Released 9/13/2016
Diagnostic Tip: EL-51578 MOST Bus Diagnostic Tool Kit

Released 8/12/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 8/12/2016
Warranty Administration - Servicing Vehicles from Canada (U.S. Dealers Only)

Released 7/13/2016
38660 - A16-2038660 GMI700 31UX Missing GM Roadside Kit

Released 6/8/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/20/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/20/2016
Service Programming System (SPS) Errors (E4398, E4399, E4403, M4404 M4413, E4414, E4423 or E4491)

Released 5/16/2016
New U.S. Dealer Special Tool Loan Program

Released 4/22/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 4/18/2016
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 4/14/2016
Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 3/29/2016
Being Prepared for TAC, Caller Preparedness and Checklist - Contacting U.S. Technical Assistance (TAC) and Use of Strategy Based Diagnostics

Released 3/29/2016
Information on COAX Repair Kit Availability

Released 3/14/2016
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 3/1/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 2/5/2016
Hem Flange Rust Repair

Released 11/25/2015
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 10/31/2015
PQC Assembly Replacement Process - For Dealers Required to Contact PQC Prior to Replacing an Assembly (U.S. and Canada Only)

Released 10/31/2015
Information on the Use of Non GM Approved Battery Chargers and Booster Packs

Released 10/31/2015
Warranty Administration - Causal Part Requirements for Transactions Submitted to GM for Payment

Released 10/31/2015
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 9/12/2015
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 9/5/2015
Enhancing Field Product Reports with Digital Pictures

Released 8/22/2015
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 8/8/2015
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 7/17/2017
Oily Substance On Windshield Leaking From Moisture Sensor

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 2/3/2017
Oily Substance On Windshield Leaking From Moisture Sensor

Released 10/10/2016
Normal Characteristic - Car Wash Mode - Rear Wiper and/or Front Rain Sense Wipers (if equipped) Turn Off In Neutral

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 9/26/2016
Oily Substance On Windshield Leaking From Moisture Sensor

Released 5/2/2016
Oily Substance On Windshield Leaking From Moisture Sensor

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 10/31/2015
Normal Characteristic - Car Wash Mode - Rear Wiper and/or Front Rain Sense Wipers (if equipped) Turn Off In Neutral

Released 10/31/2015
Service Parts Safety - Windshield Wiper Motor Failure