Get Free 2010 CADILLAC SRX V6, 2.8L; DOHC; SEFI; Turbo TSBs

Released 5/20/2020
IPC Odometer Programming Method Quick Reference Guide

Released 5/7/2020
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 5/6/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 4/14/2020
Underbody Component Corrosion

Released 4/3/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/20/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/18/2020
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 1/21/2020
Warranty Administration - Repurchase Vehicle Dealer Processing Fee Labor Operation and Submission Guidelines (U.S. ONLY)

Released 12/12/2019
Service Programming System (SPS) Errors (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961)

Released 11/25/2019
Use of Dealer Case Management (DCM) and Technician Preparedness for Contacting U.S. Technical Assistance (TAC)

Released 10/16/2019
Information for Dealers on How to Submit a Product Information Report (PIR) (Canada Only)

Released 9/6/2019
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (US Dealers Only).

Released 9/5/2019
Creak/Pop Noise From Front Over Bumps

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 6/26/2019
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions

Released 6/26/2019
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 6/13/2019
Do Not Swap Modules in Vehicles with Global Electrical Systems

Released 5/17/2019
DTC P0101 P0234 Low Power LAU 2 8L Turbocharged

Released 5/2/2019
Use of Dealer Case Management (DCM) and Technician Preparedness for Contacting U.S. Technical Assistance (TAC)

Released 4/23/2019
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 4/2/2019
Do Not Swap Modules in Vehicles with Global Electrical Systems

Released 4/1/2019
Information on Proper Use of Floor Mats

Released 3/28/2019
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 3/25/2019
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/25/2019
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/22/2019
Information on Proper Use of Floor Mats

Released 3/22/2019
Engineering Information (EI) Process

Released 3/18/2019
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 3/13/2019
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (US Dealers Only)

Released 3/13/2019
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only).

Released 3/11/2019
Transport Mode On Message Displayed in DIC and/or Battery Light is Flashing

Released 3/8/2019
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 3/6/2019
Verifying Odometer Accuracy

Released 2/26/2019
Requesting a New Key Code for Customer with Lost or Stolen Keys

Released 2/8/2019
Transport Mode On Message Displayed in DIC and/or Battery Light is Flashing

Released 2/8/2019
Warranty Administration – Labor Operation 0600014 – Suspected Tampering or Vehicle Modifications

Released 1/31/2019
Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS)

Released 1/31/2019
Use of Dealer Case Management (DCM) and Technician Preparedness for Contacting U.S. Technical Assistance (TAC)

Released 1/18/2019
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 1/14/2019
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 1/2/2019
Photographing Various Vehicle Concerns and Submitting Them to the GM Technical Assistance Center (TAC)

Released 12/21/2018
Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers

Released 12/17/2018
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 12/13/2018
Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC)

Released 12/5/2018
Warranty Administration - Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 12/5/2018
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 11/20/2018
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 11/20/2018
Diagnostic Tips: XM Audio Traffic And Travel Link Availability And Operation

Released 11/20/2018
Requirements For OnStar Over The Air Programming And Updates

Released 11/6/2018
Engine Ticking Noise or oil pressure fluctuation On Cold Start

Released 11/5/2018
Working with GM on a Product Assistance Claim (PAC)

Released 11/2/2018
Warranty Administration - Guidelines for Multiple Repairs with Independent Causes (GM Canada Dealers only)

Released 10/30/2018
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 10/26/2018
Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts

Released 10/23/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/19/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/17/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/12/2018
Diagnostic Tip - Unable to Learn RKE Transmitters

Released 10/10/2018
AC Blows Warm or Poor Performance

Released 10/8/2018
PAC Courtesy Transportation Assistance Program

Released 10/3/2018
Diagnostic Tip: Fuel Injected Gasoline Engines Possible No Start Extended Crank or Fuel Pressure Related DTCs

Released 10/3/2018
IPC Odometer Programming Method Quick Reference Guide

Released 10/3/2018
Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold

Released 10/1/2018
Cold Start Misfire and/or Rough Idle - DTC P0300 May Be Set

Released 9/26/2018
Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPM

Released 9/11/2018
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 9/5/2018
Information on A/C Odors During Start Up in Hot Humid Climates

Released 8/28/2018
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 8/24/2018
Variable Diagnostic Time Allowances (U.S. Only)

Released 8/22/2018
Rear and Side Tempered Glass Spots (Quench Marks)

Released 8/22/2018
Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center

Released 8/22/2018
Diagnostic Tips for Odor Emanating from HVAC System

Released 8/22/2018
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 8/22/2018
Hem Flange Rust Repair

Released 8/8/2018
Alleged Cylinders Out Of Round

Released 8/8/2018
DTC P0016 P0017 P0018 P0019 P0008 P0009

Released 8/8/2018
Fluid In Spark Plug Tubes

Released 7/24/2018
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 7/24/2018
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 7/23/2018
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 7/11/2018
Cooling System Contaminated With Engine Oil

Released 7/3/2018
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 6/22/2018
Dealer Responsibility for Cargo Carrying Capacity Labeling

Released 6/20/2018
AC Blows Warm or Poor Performance

Released 6/1/2018
Transport Mode On Message Displayed in DIC and/or Battery Light is Flashing

Released 5/30/2018
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 5/23/2018
Diagnostic Tip: Apple Device Connectivity Issues due to USB Cord Concern

Released 5/15/2018
Customer Satisfaction - Power Steering Fluid Leak

Released 5/14/2018
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/11/2018
Brake Pedal Does Not Raise after Apply, Brakes Remain Applied or Brake Lights on Unwanted

Released 5/10/2018
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 5/4/2018
Warranty Administration - Proper Labor Operation Selection and Causal Part Identification for Warranty Transactions

Released 4/20/2018
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation 5430130 Fuse Replacement

Released 4/19/2018
Information on Engine Oil Life Monitor Operation Calculation

Released 4/9/2018
Information on Water or Ethylene Glycol in Transmission Fluid

Released 4/6/2018
Underbody Component Corrosion

Released 3/27/2018
Power Lift-Gate Inoperative With Key Off

Released 3/27/2018
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 3/16/2018
Eliminating Unwanted Odors in Vehicles

Released 3/12/2018
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 3/9/2018
Customer Satisfaction Program - Vehicle Communication Interface Module (VCIM) Programming Not Completed

Released 3/9/2018
GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/28/2018
Red LED, No WiFi Operation, and/or Limited OnStar Module Functionality After OnStar Module Replacement for Another Condition

Released 2/20/2018
Paint Color Codes For Special Edition Vehicles (Mary Kay - Hot Wheels - Green Flash Or Neiman Marcus)

Released 2/2/2018
Do Not Swap Modules in Vehicles With Global Electrical Systems

Released 2/1/2018
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 1/17/2018
Warranty Administration - Warranty Claims Submission - Outside Rear View Mirrors

Released 12/7/2017
Dealer Responsibility for Cargo Carrying Capacity Labeling

Released 12/5/2017
Intermittent No Crank/No Start, No Module Communication, MIL, Warning Lights, Vehicle Messages or DTCs Set by Various Control Modules - Diagnosing and Repairing Fretting Corrosion (Disconnect Affected Connector and Apply Dielectric Lubricant)

Released 11/21/2017
Information assistance for HFV6 re-manufactured engine misfire diagnosis

Released 11/17/2017
Intermittent Malfunction Indicator Lamp (MIL) Illuminated, DTC P2138 with Reduced Engine Power (Repair Instrument Panel (IP) to Body Harness Connector)

Released 11/17/2017
Information on COAX Repair Kit Availability

Released 11/7/2017
Verifying Odometer Accuracy

Released 10/6/2017
Diagnostic Tip - Diagnosing Vehicles with OnStar DTC B101D -37

Released 9/28/2017
Diagnostic Tip: OnStar Vehicles with B101D and Symptom Codes

Released 8/30/2017
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 8/23/2017
Paint-less Dent Repair Process

Released 7/28/2017
Service Parts Safety Recall - Fuel Transfer Pump Recall

Released 7/25/2017
Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application

Released 6/23/2017
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 6/22/2017
Interior Cleaning -- Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer --Product Availability

Released 6/16/2017
Seat Belt Extender Availability

Released 6/14/2017
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 6/8/2017
Engine Replacement Recommendations for HFV6 Gen 1 and Gen 2

Released 5/26/2017
Express All Windows Down Feature Using Keyless Entry Transmitter (Key Fob)

Released 5/10/2017
Warranty Administration - Automatic Transmission Oil Cooler Flush and Flow Test

Released 5/10/2017
Broken or Separated Auxiliary Floor Mat Retainers, Floor Mat Retainer Won’t Seat on Carpet

Released 4/25/2017
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 4/19/2017
Non-Design Intent Wheel Lock Nuts and Lug Nuts

Released 4/12/2017
Underbody Component Corrosion

Released 4/10/2017
Information on Proper Use of Floor Mats

Released 3/29/2017
Information on Driveline Clunk Noise

Released 3/21/2017
Malfunction Indicator Lamp (MIL) - Check Engine Light On, DTC P182E

Released 3/15/2017
Warranty Administration - Field Action Courtesy Transportation Policy

Released 3/10/2017
Security Code Input Message with SPS Error Code E5659, M5304 and/or M5530 During TIS2web Programming

Released 2/20/2017
EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message - Click or Ratchet Noise - Service Traction Message - Service Stabilitrak Message - Service Steering Message

Released 2/13/2017
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 12/19/2016
Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

Released 12/15/2016
Service Rear Axle Message Displayed on Driver Information Center (DIC), DTC C0407 with Symptom Code 64 or C0403 Symptom Code 62 Set

Released 12/5/2016
Warranty Administration - GM Dealer Empowerment Program and Goodwill Procedures

Released 11/15/2016
Diagnostic Information for Supplemental Inflatable Restraint (SIR) System, Intermittent AIR BAG Indicator/Lamp Illuminated with DTC(s) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 or B0044 Set

Released 11/15/2016
Alleged Cylinders Out Of Round

Released 11/10/2016
Information on Side Door Window Glass Chipping Caused by Hanging Vehicle Key Lock Box

Released 10/24/2016
Audio Muting When Listening to Some Sirius XM Channels Due to Interference in Some Geographic Locations

Released 10/21/2016
Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits

Released 9/30/2016
Instructions for Installing Techline Infotainment DVD (GMNA Only)

Released 9/30/2016
Poor AM Radio Reception, Static Noise

Released 9/30/2016
HomeLink® Programming to a Genie Intellicode® 2 Garage Door Opener

Released 9/30/2016
Handsfree/Bluetooth Audio Quality Issues

Released 9/30/2016
Wheel Balancing Machine Finish Damage to Chrome Clad or ChromeTech® Wheels

Released 9/30/2016
Warranty Administration - Warranty Claims Submission - Outside Rear View Mirrors

Released 9/30/2016
Vehicle Fuels Slow, Cannot Refuel or Fuel Pump Frequently Shuts Off Before Tank is Full (Replace Fuel Tank Filler Pipe)

Released 9/30/2016
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 9/30/2016
Information on USB Command and Control Multimedia Player Interface/List of Supported Devices

Released 9/30/2016
Information on Side Door Window Glass Chipping Caused by Hanging Vehicle Key Lock Box

Released 9/30/2016
Information on USB Command and Control Multimedia Player Interface/List of Supported Apple Devices

Released 9/30/2016
Steering Wheel Adjustment (Tilt/Telescope) Lever Sticks, Binds

Released 9/30/2016
Changes to Essential and Available Tool Numbering System

Released 9/30/2016
Front Suspension Noise Over Bumps in Cold Weather (Install Revised Front Stabilizer Shaft Insulators)

Released 9/30/2016
Information on Diagnosing Intermittent Electrical Concerns with Components Fused Through Instrument Panel Fuse Block

Released 9/27/2016
Warranty Administration - Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications

Released 9/22/2016
Hem Flange Rust Repair

Released 9/22/2016
Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

Released 9/16/2016
IPC Odometer Programming Method Quick Reference Guide

Released 9/14/2016
OnStar Will Not Power Up

Released 9/9/2016
Rough Idle Crank No Start Extended Crank Or Misfire Due to Excessive Carbon On Top of the Valves or Sticking Valves

Released 8/12/2016
Warranty Administration - Servicing Vehicles from Canada (U.S. Dealers Only)

Released 8/3/2016
Non-approval of Clipping (Sectioning of Two Vehicles) for Collision Repair

Released 8/2/2016
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 7/11/2016
Information for Engine Concerns Resulting from Lack of Scheduled Maintenance, Improper Service or Aftermarket Calibrations

Released 7/11/2016
Traction Control Light Flashes Under Hard Acceleration at Higher Road Speeds

Released 6/22/2016
New Design Cylinder Heads

Released 6/10/2016
Information on Proper Use of Floor Mats

Released 5/16/2016
New U.S. Dealer Special Tool Loan Program

Released 5/10/2016
Abnormal Noise And Or Vibration While Driving Due To Non-GM Aftermarket Accessory

Released 4/20/2016
Radio Does Not Mute Enough When OnStar Turn-By-Turn Navigation Directions Are Announced (Increase Volume Setting or Request Soft Mute Feature Change Through OnStar Customer Service)

Released 4/12/2016
Information Regarding Magnetic Drain Plugs

Released 4/12/2016
Rear and Side Tempered Glass Spots (Quench Marks)

Released 4/7/2016
Underbody Component Corrosion

Released 4/5/2016
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 4/5/2016
Grease or Sealant Visible on Electronic Power Steering Gear - Should Not Be Interpreted as Leak

Released 3/29/2016
Being Prepared for TAC, Caller Preparedness and Checklist - Contacting U.S. Technical Assistance (TAC) and Use of Strategy Based Diagnostics

Released 3/14/2016
Power Foldaway Mirror Glass Shakes, Flutters at Normal Driving Speeds

Released 3/11/2016
Information Regarding Servicing Components Located Near SIR Components

Released 3/7/2016
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 3/3/2016
Side Detection System Unavailable or Intermittently Side Blind Zone Stops Working

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/2/2016
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 2/25/2016
Information on Evaluation and Repair of Aluminum Hood Exhibiting Paint Bubbles, Corrosion

Released 2/9/2016
Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

Released 2/8/2016
Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage

Released 2/5/2016
Hem Flange Rust Repair

Released 1/28/2016
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 1/1/2016
Information on Diagnosis and Replacement of Shock Absorber and Strut Due to Fluid Leak

Released 12/22/2015
IPC Odometer Programming Method Quick Reference Guide

Released 12/15/2015
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 11/25/2015
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 11/23/2015
Verifying Odometer Accuracy

Released 11/12/2015
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 10/31/2015
Normal Characteristic - Heated Seat Operation After Performing A Remote Vehicle Start (RVS)

Released 10/31/2015
White Film/Residue on Vehicle Interior, Door Trim Panels and/or Instrument Panel (IP)

Released 10/31/2015
Updated Warranty and Policy Exchange Program for Electronic Products (U.S. and Canada)

Released 10/31/2015
Information on Engine Oil Consumption Guidelines

Released 10/31/2015
Paint Color Codes For Special Edition Vehicles (Mary Kay - Hot Wheels - Green Flash Or Neiman Marcus)

Released 10/31/2015
Customer Satisfaction - Navigation Radio Loss of Customer Settings

Released 10/31/2015
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 10/31/2015
Special Coverage Adjustment - Seatbelt Warning Lights and Chimes with Seatbelt Buckled

Released 10/31/2015
Automatic Transmission Shift and Engine Driveability Concerns and/or MIL ON Due to Aftermarket Oil Bath Type Air Filter Use

Released 10/31/2015
Turn By Turn Directions Not Displayed After Canada Upgrade

Released 10/31/2015
Information on the Use of Non GM Approved Battery Chargers and Booster Packs

Released 10/31/2015
Warranty Administration - Causal Part Requirements for Transactions Submitted to GM for Payment

Released 10/31/2015
Updated Warranty and Policy Program for Electronic Products (U.S. and Canada)

Released 10/31/2015
GM of Canada OnStar Cellular Communication Upgrade

Released 10/31/2015
Express All Windows Down Feature Using Keyless Entry Transmitter (Key Fob)

Released 10/31/2015
Front Fascia Lower Air Dam Exhibits Poor Fit and/or Appears Mismatched, Wavy or Gapped to Fascia

Released 10/31/2015
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/31/2015
Diagnosing and Repairing Power Liftgate Operation

Released 10/31/2015
Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles

Released 10/31/2015
Special Coverage Adjustment - Throttle Body - Reduced Power Mode

Released 10/31/2015
PAC Courtesy Transportation Assistance Program

Released 10/31/2015
Liftgate Upper Sealing Strip Noise

Released 10/31/2015
Repair Information for Reconnection of Rear Window (Defroster) Contact or Tab

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
Information on Proper Use of Floor Mats

Released 10/31/2015
Information on Drilling High Strength Steel Related to Collision Repair

Released 10/31/2015
Vibration Analysis Worksheet

Released 10/31/2015
Information on Removal/Cracking of Stainless Steel Wheel Nut Caps

Released 10/31/2015
Customer Satisfaction - Sunroof Drain Hose Leaks

Released 10/31/2015
Product Safety - Power Seat Height Adjuster Bolt

Released 10/31/2015
Control Module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 Shared In Multiple Modules

Released 10/31/2015
Mounting, Balancing and Installation of Accessory Wheels and Tires Available Through GM Accessories

Released 10/31/2015
Heated Seat(s) Intermittently Inoperative

Released 10/31/2015
Express All Windows Down Feature Using Keyless Entry Transmitter (Key Fob)

Released 10/31/2015
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019

Released 10/31/2015
Diagnostic Tips for Preventing Oil Leaks After Changing Oil and Filter

Released 10/31/2015
Customer Satisfaction - OnStar Gen 8.xC Module Inoperative/Vehicle Battery Discharged

Released 10/31/2015
Warranty Administration - New Vehicle Maintenance Program Cross-Border Servicing between the U.S. and Canada

Released 10/31/2015
Information on Paint Stain Under Protective Shipping Film

Released 10/31/2015
Diagnostic Tip for Low Line Pressure or Pressure Regulator Valve Stuck After Pump Cover Replacement

Released 10/31/2015
Use of Nitrogen Gas in Tires

Released 10/31/2015
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 10/31/2015
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 10/31/2015
Customer Satisfaction - Liftgate Strut Rod Detaches

Released 10/31/2015
Exterior Lighting Components Tinted or Smoked by an Outside Vendor

Released 10/31/2015
Information on Poor, Limited, Reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) Range

Released 9/5/2015
Intermittent Malfunction Indicator Lamp (MIL) Illuminated, DTC P2138 with Reduced Engine Power (Repair Instrument Panel (IP) to Body Harness Connector)

Released 9/5/2015
Eliminating Unwanted Odors in Vehicles

Released 9/5/2015
Enhancing Field Product Reports with Digital Pictures

Released 8/22/2015
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 8/8/2015
Seat Belt Buckle Latching Issues and/or Seat Belt Warning Lights Illuminated

Released 8/8/2015
Information on Proper Use of Floor Mats

Released 7/25/2015
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 7/25/2015
ACDelco Replacement Battery Warranty Procedures

Released 7/18/2015
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 7/18/2015
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 7/12/2015
Application of Anti-Corrosion Materials

Released 7/12/2015
TOP TIER Detergent Gasoline Information and Available Brands

Released 6/27/2015
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 5/30/2015
Automatic Transmission Oil Cooler Flow Test Essential Tool J-45096 TransFlow

Released 5/30/2015
Usage of E85 Fuel in GM Vehicles

Released 5/23/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/16/2015
Low Beam Headlamp Bulb Diagnosis/Replacement (Inspect Bulb and Connector)

Released 5/2/2015
Intermittently Key Will Not Rotate in Door or Ignition Lock Cylinder

Released 3/28/2015
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 3/28/2015
Normal Characteristic - Key Off Radio Operation

Released 1/31/2015
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 1/1/2015
Brake Pedal Does Not Raise After Apply, Brakes Remain Applied Or Brake Lights On Unwanted

Released 8/24/2014
Diagnostic Tip for Engine Misfire and/or Popping Noise on Cold Startup after Cylinder Head or Fuel Rail/Injector Repair

Released 8/18/2014
Engine Replacement Recommendations HFV6 Only

Released 8/8/2014
Concerns Or Questions Regarding The Installation Of Dealer Installed Accessories

Released 8/7/2014
Inside Rear View Mirror is Loose and/or Mirror Mounting Bracket Fell Off

Released 7/30/2014
Power Liftgate Inoperative With Key Off

Released 7/17/2014
Key Cutting Procedure for Obtaining Replacement Key

Released 7/17/2014
Rear Doors Intermittently will not Open from Inside and/or Electric Child Lock (ECL) LED Light in the ECL Switch Flashing

Released 7/17/2014
Front Fascia Lower Air Dam Exhibits Poor Fit and/or Appears Mismatched, Wavy or Gapped to Fascia

Released 7/17/2014
Diagnosing and Repairing Power Liftgate Operation

Released 7/17/2014
Inconsistent Rear Back-Up Camera Operation, Bluetooth Delay, Intermittent Audio Concerns, Blank DVD Display and Various Additional Navigation Radio/Clock Concerns

Released 7/14/2014
Powertrain and Various Electrical/Electronic Control Issues

Released 7/11/2014
Information Regarding A/C Service Valve Tethered Cap Requirements in the State of Idaho

Released 7/8/2014
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To

Released 6/19/2014
Radio Reprogramming Using Techline/Service Programming System (SPS) - Ensuring Correct Vehicle Selection

Released 4/30/2014
Heated Ventilated Seat Rear Defogger Heated Steering Wheel And HVAC Operation During Remote Vehicle Start

Released 4/25/2014
Intermittent No Start, Steering Column Lock Indicator On, Service Column Lock System Message, DTCs B2515, B305A Set (Export Only)

Released 2/15/2014
Paint Color Codes For Special Edition Vehicles (Mary Kay or Neiman Marcus)

Released 2/11/2014
Diagnostic Tip - MDI Cable Or SAS Learning Issues When Repairing Service Stability/Traction Message Or DTC C0710 SYM71

Released 2/6/2014
Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)

Released 2/1/2014
No Audio On Certain XM Radio Channels

Released 1/28/2014
Normal Characteristic - Key Off Radio Operation

Released 1/24/2014
GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period

Released 1/4/2014
Proper Wheel Installation and Wheel Torque Techniques

Released 11/15/2013
Normal Characteristic - High Pitched Whine or Squeal Noise Coming from Front Wheel Area

Released 11/8/2013
Creak or Pop Noise Heard from Front Hub Bearing While Making Turns

Released 10/18/2013
Squeak, Squawk or Thump Noise from Rear of Vehicle (Install Butyl Ribbon Seal on Top Upper Spring Jounce Bumper)

Released 10/4/2013
Locking Fuel Tank Filler Door Not Locking/Unlocking

Released 10/1/2013
Information on Glass Ultra Violet UV Ray Protection And Tint Percentage

Released 9/13/2013
Snap or Pop Noise Heard on Initial Brake Apply from Front of Vehicle

Released 9/6/2013
Auto Reversal of Front Door Windows

Released 9/6/2013
Diagnostic Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 8/26/2013
Water Leak at Driver/Front Passenger Floor Area and/or Front Carpet Wet

Released 7/19/2013
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions

Released 6/19/2013
Correct Selection Of Labor Codes

Released 6/19/2013
DTC C027B, Low Brake Pedal Feel After Master Cylinder Repairs

Released 6/19/2013
Global Information for GM dexos 1 and dexos 2 Engine Oil Specifications, Licensed Brands, and Service Fill

Released 6/19/2013
Repair Information for Reconnection of Rear Window Defroster (Defogger) Contact or Tab

Released 6/19/2013
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 6/19/2013
Dealership Service Consultant Procedure as Vehicle Comes into Service Drive for Tire Pressure Monitor (TPM) System Message, Light and Customer Information

Released 5/6/2013
Outside Door Handle Chrome Strip Is Loose

Released 4/23/2013
Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage

Released 4/12/2013
Information on Driveline Clunk Noise

Released 4/11/2013
Antenna Mast Broken Off From Antenna Base Mount Low Profile Antenna Available

Released 3/29/2013
Vehicle Software Enhancements

Released 3/22/2013
Vibration Analysis Worksheet

Released 3/1/2013
Paint-less Dent Repair Process

Released 2/15/2013
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 2/15/2013
Windshield Wiper Performance, Cleaning Instructions and Maintenance

Released 2/11/2013
Prior To Any Circuit Testing

Released 1/4/2013
Driver Airbag Light Flashing and/or Passenger Airbag ON Indicator Does Not Illuminate with Passenger Present After SDM Reprogramming

Released 1/1/2013
Various Driveability Symptoms Due to Clogged Fuel Injectors, MIL/SES DTCs P0171, P0172, P0174, P0300, P1174, P1175 (Clean Fuel Injectors and/or Perform Injector Test With AFIT CH-47976)

Released 12/21/2012
Water Leak at Driver/Front Passenger Floor Area and/or Front Carpet Wet

Released 9/4/2012
IPC Odometer Programming Method Quick Reference Guide

Released 9/4/2012
Information on Normal Maintenance or Warranty Service for 4T40, 4T45, 4T65, 4L60 Automatic Transmission Oil Pan Magnet Upgrade

Released 9/4/2012
Key Cutting Procedure for Obtaining Replacement Key

Released 5/3/2012
Information on Tire Radial Force Variation (RFV)

Released 4/18/2012
Poor Radio Reception or Radio Static/Increased Interference with Rear Window Defogger On or Some Rear Window Defogger Grids May Be Inoperative

Released 3/20/2012
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 3/19/2012
Hem Flange Rust Repair

Released 1/19/2012
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 1/19/2012
Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Parts Center

Released 1/13/2012
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 1/12/2012
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 10/24/2011
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 10/22/2011
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510 and Battery Part Restriction (North America ONLY)

Released 10/17/2011
Safety Belt Locking Conditions (Normal Operating Characteristics)

Released 10/13/2011
Eliminating Unwanted Odors in Vehicles

Released 9/6/2011
Squeak or Chirp Noise Heard at Low Speeds from Rear of Vehicle

Released 8/23/2011
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 8/23/2011
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 7/15/2011
Key Code Security Rules and Information on GM KeyCode Look-Up Application (Canada Only)

Released 6/7/2011
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 4/14/2011
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/24/2011
Information on Driver or Passenger Seat Head Restraint Concerns with Comfort, Custom Upholstery or Other Comfort Enhancing Devices

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 2/21/2011
Windshield Wiper Performance, Cleaning Instructions and Maintenance

Released 2/2/2011
Seat Belt Buckle Latching Issues and/or Seat Belt Warning Lights Illuminated

Released 12/23/2010
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 12/21/2010
Warranty Information-Fascia Refinish Labor Operations

Released 11/19/2010
Application of Anti-Corrosion Materials

Released 11/5/2010
Front Fender Inner Panel Access Opening Cover Chrome Trim Molding Loose or Missing (Replace Both Lower Chrome Moldings)

Released 10/21/2010
Safety Belt Locking Conditions (Normal Operating Characteristics)

Released 10/14/2010
Warranty Administration-Warranty Claims Submission-Outside Rearview Mirrors

Released 9/14/2010
Car and Truck Fix It Right the First Time Issues

Released 9/10/2010
Distortion in Outer Surface of Vehicle Glass

Released 9/9/2010
Minor Wrinkles, Discoloration, Cuts on Seats with Leather, Vinyl or Cloth Seat Covers

Released 6/30/2010
Information on Hem Flange Sealer for Corrosion Protection

Released 5/27/2010
Key Code Security Rules and Information on GM KeyCode Look-Up Application (Canada Only)

Released 5/27/2010
Key Code Security Rules and Information on GM KeyCode Look-Up Application (U.S. Only)

Released 4/28/2010
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 4/27/2010
Interior Cleaning-Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer-Product Availability

Released 3/30/2010
Information on Proper Use of Floor Mats

Released 3/11/2010
Key Code Security Rules and Information on GM KeyCode Look-Up Application

Released 3/10/2010
Intermittent MIL/SES, DTC P2138 with Reduced Engine Power (Repair Instrument Panel (IP) to Body Harness Connector)

Released 3/8/2010
Information on Driver or Passenger Seat Head Restraint Concerns with Comfort, Custom Upholstery or Other Comfort Enhancing Devices

Released 3/4/2010
Car and Truck Fix It Right the First Time Issues

Released 2/25/2010
Information on Heated Electrochromatic Outside Rearview Mirror Performance

Released 2/24/2010
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 2/4/2010
Car and Truck Fix It Right the First Time Issues

Released 1/15/2010
Driver Power Seat Inoperative, Outside Mirrors Do Not Return to Original Position with Park Tilt Mirrors, Memory Remote Recall Intermittent Operation, Adjustable Pedals Inoperative (Reprogram ... )

Released 1/14/2010
Preventing Damage on Dealer Lots During Longer Periods in Dealer Inventory and Maintaining High CSI Scores

Released 1/5/2010
Exterior Paint Codes

Released 11/12/2009
Preventing Damage on Dealer Lots During Longer Periods in Dealer Inventory and Maintaining High CSI Scores

Released 11/9/2009
Driver Power Seat Inoperative, Outside Mirrors Do Not Return to Original Position with Park Tilt Mirrors, Memory Remote Recall Intermittent Operation, Adjustable Pedals Inoperative

Released 11/4/2009
Safety Belt Locking Conditions (Normal Operating Characteristics)

Released 11/4/2009
Car and Truck Fix It Right the First Time Issues

Released 10/20/2009
Information on Side Door Window Glass Chipping Caused by Hanging Vehicle Key Lock Box

Released 10/16/2009
Intermittent Radio Operation, Audio Inoperative or Stuck on Low, Unexpected Volume Changes and Radio Resets, HVAC Displays are Blank, Turn By Turn Announcements Inaudible (Update Radio Software)

Released 10/6/2009
Information on Passenger Presence System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 9/28/2009
Passenger Presence System (PPS) May Command Passenger Airbag Indicator and Seat Belt Reminder On When Electronic Devices (Computers, MP3 Players, Cell Phones, Diagnostic Scan Tool, etc.) are Placed on

Released 9/23/2009
SRX - New Model Features and Service Guide

Released 9/18/2009
Clear Stain or Film on Inside Perimeter of Windshield Glass (Clean/Polish Glass)

Released 9/4/2009
Key Cutting Procedure for Obtaining Replacement Key

Released 8/27/2009
Minor Wrinkles/Creases, Discoloration, Cigarette Burns and Customer Induced Cuts and Stains on Front and Rear Driver and Passenger Seats with Leather, Vinyl or Cloth Seat Covers

Released 8/13/2009
Information on Paint Stain Under Protective Shipping Film

Released 8/13/2009
Information on Body Control Module (BCM) Grounds

Released 7/29/2009
Information on Maintaining Exterior Weatherstrip Appearance

Released 6/22/2009
Bumps or Rust Colored Spots in Paint Due to Rail or Iron Dust (Remove Rail Dust)

Released 6/8/2009
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 6/4/2009
Seat Belt Latch Stop Button Available for Service

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 12/5/2018
Warranty Administration - Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 5/11/2018
Brake Pedal Does Not Raise after Apply, Brakes Remain Applied or Brake Lights on Unwanted

Released 4/12/2017
Underbody Component Corrosion

Released 2/20/2017
EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message - Click or Ratchet Noise - Service Traction Message - Service Stabilitrak Message - Service Steering Message

Released 1/5/2017
Park Brake Lever Contacts Rear Hub Flange After Rear Wheel Bearing Replacement

Released 6/21/2016
EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message -Click Or Ratchet Noise- Service Traction Message - Service Stabilitrak Message - Service Steering Message

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 9/5/2015
Brake Lathe Calibration Procedure

Released 5/30/2015
Diagnostic Tip - MDI Cable Or SAS Learning Issues When Repairing Service Stability/Traction Message Or Chassis Buss DTCs

Released 1/1/2015
Brake Pedal Does Not Raise After Apply, Brakes Remain Applied Or Brake Lights On Unwanted

Released 7/17/2014
Brake Pedal Does Not Raise After Apply, Brakes Remain Applied Or Brake

Released 5/2/2014
EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message -Click Or Ratchet Noise- Service Traction Message - Service Stabilitrak Message - Service Steering Message

Released 6/19/2013
DTC C027B, Low Brake Pedal Feel After Master Cylinder Repairs

Released 5/10/2013
EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message - Click Or Ratchet Noise - Service Traction Message - Service Stabilitrak Message - Service Steering Message

Released 3/22/2013
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 3/19/2013
EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message - Click Or Ratchet Noise - Service Traction Message - Service Stabilitrak Message

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 4/19/2011
Disc Brake Warranty Service and Procedures

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 1/14/2010
Preventing Damage on Dealer Lots During Longer Periods in Dealer Inventory and Maintaining High CSI Scores

Released 11/12/2009
Preventing Damage on Dealer Lots During Longer Periods in Dealer Inventory and Maintaining High CSI Scores

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 7/9/2019
Cooling System Contaminated With Engine Oil

Released 7/11/2018
Cooling System Contaminated With Engine Oil

Released 5/10/2017
Warranty Administration - Automatic Transmission Oil Cooler Flush and Flow Test

Released 8/2/2016
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 5/30/2015
Automatic Transmission Oil Cooler Flow Test Essential Tool J-45096 TransFlow

Released 3/14/2015
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 9/4/2012
Key Cutting Procedure for Obtaining Replacement Key

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 3/2/2011
Automatic Transmission Oil Cooler Flush and Flow Test Essential Tool J-45096 TransFlow

Released 4/29/2010
Unnecessary Flushing Services, Additive Recommendations and Proper Utilization of GM Simplified Maintenance Schedule to Enhance Customer Service Experience

Released 9/9/2009
Automatic Transmission Oil Cooler Flush and Flow Test Essential Tool J 45096 TransFlow

Released 5/21/2020
Misfire Template

Released 5/20/2020
IPC Odometer Programming Method Quick Reference Guide

Released 5/14/2020
IPC Odometer Programming Method Quick Reference Guide

Released 11/26/2019
Key Code Security Rules and Information on GM KeyCode Look-Up Application (U.S. Only)

Released 11/5/2019
J-35616-64B Or EL-35616-58 Terminal Test Probe Information/Repair

Released 9/25/2019
Do Not Swap Modules in Vehicles with Global Electrical Systems

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 6/3/2019
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 5/28/2019
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (US Dealers Only).

Released 4/23/2019
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 4/9/2019
Service All-Wheel Drive Message and DTC U0136 with AWD or RDM Fuse Open

Released 4/2/2019
Do Not Swap Modules in Vehicles with Global Electrical Systems

Released 3/11/2019
Transport Mode On Message Displayed in DIC and/or Battery Light is Flashing

Released 1/29/2019
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 1/22/2019
Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPo

Released 1/18/2019
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 12/13/2018
Exterior Lamp Condensation and Replacement Guidelines

Released 11/20/2018
Diagnostic Tips: XM Audio Traffic And Travel Link Availability And Operation

Released 11/20/2018
Requirements For OnStar Over The Air Programming And Updates

Released 11/6/2018
Engine Ticking Noise or oil pressure fluctuation On Cold Start

Released 10/23/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/12/2018
Diagnostic Tip - Unable to Learn RKE Transmitters

Released 10/3/2018
IPC Odometer Programming Method Quick Reference Guide

Released 10/1/2018
Cold Start Misfire and/or Rough Idle - DTC P0300 May Be Set

Released 9/26/2018
Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPM

Released 8/28/2018
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 8/24/2018
Variable Diagnostic Time Allowances (U.S. Only)

Released 8/8/2018
DTC P0016 P0017 P0018 P0019 P0008 P0009

Released 7/24/2018
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 7/23/2018
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 7/3/2018
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 6/1/2018
Transport Mode On Message Displayed in DIC and/or Battery Light is Flashing

Released 5/23/2018
Diagnostic Tip: Apple Device Connectivity Issues due to USB Cord Concern

Released 4/20/2018
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation 5430130 Fuse Replacement

Released 3/27/2018
Power Lift-Gate Inoperative With Key Off

Released 3/27/2018
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/28/2018
Red LED, No WiFi Operation, and/or Limited OnStar Module Functionality After OnStar Module Replacement for Another Condition

Released 2/1/2018
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 12/7/2017
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 12/5/2017
Intermittent No Crank/No Start, No Module Communication, MIL, Warning Lights, Vehicle Messages or DTCs Set by Various Control Modules - Diagnosing and Repairing Fretting Corrosion (Disconnect Affected Connector and Apply Dielectric Lubricant)

Released 11/17/2017
Information on COAX Repair Kit Availability

Released 11/7/2017
Verifying Odometer Accuracy

Released 10/6/2017
Diagnostic Tip - Diagnosing Vehicles with OnStar DTC B101D -37

Released 9/5/2017
Updated Warranty and Policy Exchange Program for Electronic Products (U.S. and Canada)

Released 8/30/2017
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 7/25/2017
Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application

Released 7/25/2017
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 5/26/2017
Express All Windows Down Feature Using Keyless Entry Transmitter (Key Fob)

Released 4/24/2017
Charging System Light Illuminated, Service Battery Charging System Message Displayed, No Charging System Output

Released 4/6/2017
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 3/21/2017
Malfunction Indicator Lamp (MIL) - Check Engine Light On, DTC P182E

Released 1/17/2017
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 11/15/2016
Diagnostic Information for Supplemental Inflatable Restraint (SIR) System, Intermittent AIR BAG Indicator/Lamp Illuminated with DTC(s) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 or B0044 Set

Released 11/7/2016
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 10/17/2016
Warranty Administration - Changes in Powertrain Warranty Coverage Effective with 2010 Model Year

Released 10/13/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 10/6/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 9/30/2016
Diagnostic Information for Supplemental Inflatable Restraint (SIR) System, Intermittent AIR BAG Indicator/Lamp Illuminated with DTC(s) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 or B0044 Set

Released 9/30/2016
Steering Wheel Adjustment (Tilt/Telescope) Lever Sticks, Binds

Released 9/30/2016
Information on Diagnosing Intermittent Electrical Concerns with Components Fused Through Instrument Panel Fuse Block

Released 9/27/2016
Warranty Administration - Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications

Released 9/16/2016
IPC Odometer Programming Method Quick Reference Guide

Released 8/30/2016
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 8/12/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 6/14/2016
Prior To Any Circuit Testing

Released 5/16/2016
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 5/13/2016
Exterior Lighting Components Tinted or Smoked by an Outside Vendor

Released 5/6/2016
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 4/22/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 4/20/2016
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 4/19/2016
Normal Characteristic - OnStar Power Consumption

Released 3/11/2016
Information Regarding Servicing Components Located Near SIR Components

Released 3/4/2016
Premature Catalytic Converter Failures

Released 3/3/2016
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/2/2016
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510, 4041520 and 250 Mile/400 Km Labor Operation Restriction (North America ONLY)

Released 2/12/2016
Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage

Released 2/8/2016
Exterior Lamp Condensation and Replacement Guidelines

Released 2/8/2016
Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage

Released 1/28/2016
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 11/23/2015
Verifying Odometer Accuracy

Released 11/12/2015
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 10/31/2015
Normal Characteristic - Heated Seat Operation After Performing A Remote Vehicle Start (RVS)

Released 10/31/2015
Updated Warranty and Policy Exchange Program for Electronic Products (U.S. and Canada)

Released 10/31/2015
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 10/31/2015
Information on the Use of Non GM Approved Battery Chargers and Booster Packs

Released 10/31/2015
No Crank - Multiple Warning Telltales On - Trans Shifts Hard

Released 10/31/2015
GM of Canada OnStar Cellular Communication Upgrade

Released 10/31/2015
Express All Windows Down Feature Using Keyless Entry Transmitter (Key Fob)

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 10/31/2015
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 10/31/2015
Low Beam Headlamp Bulb Diagnosis/Replacement (Inspect Bulb and Connector)

Released 10/31/2015
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 10/31/2015
ACDelco® Replacement Battery Warranty Procedures

Released 10/31/2015
Express All Windows Down Feature Using Keyless Entry Transmitter (Key Fob)

Released 10/31/2015
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 10/31/2015
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 10/31/2015
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 10/31/2015
Exterior Lighting Components Tinted or Smoked by an Outside Vendor

Released 10/31/2015
Information on Poor, Limited, Reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) Range

Released 9/5/2015
GM Wiring Repair Strategy Information

Released 9/5/2015
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510, 4041520 and 250 Mile/400 Km Labor Operation Restriction (North America ONLY)

Released 7/25/2015
ACDelco Replacement Battery Warranty Procedures

Released 7/4/2015
Diagnostic Tip - Security Light On Intermittently / No Crank/No Start Or Start Stall And Keyless Access Vehicles May Display No Remote/Fob Detected

Released 5/2/2015
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 5/2/2015
Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage

Released 4/25/2015
Diagnostic Tip - Vehicle Start And Stalls After Theft Deterrent Module Replacement

Released 3/28/2015
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 3/14/2015
Warranty Administration – Labor Operation 0600014 – Suspected Tampering or Vehicle Modifications

Released 1/31/2015
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 1/1/2015
Radio Does Not Mute Enough When OnStar Turn-By-Turn Navigation Directions Are Announced (Increase Volume Setting or Request Soft Mute Feature Change Through OnStar Customer Service)

Released 8/8/2014
Concerns Or Questions Regarding The Installation Of Dealer Installed Accessories

Released 7/17/2014
Rear Doors Intermittently will not Open from Inside and/or Electric Child Lock (ECL) LED Light in the ECL Switch Flashing

Released 7/17/2014
Inconsistent Rear Back-Up Camera Operation, Bluetooth Delay, Intermittent Audio Concerns, Blank DVD Display and Various Additional Navigation Radio/Clock Concerns

Released 7/14/2014
Powertrain and Various Electrical/Electronic Control Issues

Released 6/19/2014
Radio Reprogramming Using Techline/Service Programming System (SPS) - Ensuring Correct Vehicle Selection

Released 6/3/2014
DTCs P0601 P0603 P0604 P062F or P1621 (Stored In The TCM)

Released 4/30/2014
Heated Ventilated Seat Rear Defogger Heated Steering Wheel And HVAC Operation During Remote Vehicle Start

Released 2/12/2014
Diagnostic Tip - Unable to Learn RKE Transmitters

Released 2/11/2014
Diagnostic Tip - MDI Cable Or SAS Learning Issues When Repairing Service Stability/Traction Message Or DTC C0710 SYM71

Released 2/8/2014
Diagnostic Tips For SIDI Hard Start Cold

Released 2/1/2014
No Audio On Certain XM Radio Channels

Released 1/31/2014
Express All Windows Down Feature Using Keyless Entry Transmitter (Key Fob)

Released 1/28/2014
Normal Characteristic - Key Off Radio Operation

Released 10/30/2013
Normal Characteristic - Car Wash Mode - Rear Wiper and/or Front Rain Sense Wipers (if equipped) Turn Off In Neutral

Released 10/21/2013
Battery Goes Dead and/or Unwanted Brake Lights

Released 10/7/2013
Replacement Tip - Supplemental Radio Replacement and Programming Instructions

Released 10/5/2013
OnStar Will Not Power Up

Released 10/2/2013
Replacement Tip - Supplemental Radio Replacement and Programming Instructions

Released 9/14/2013
OnStar Will Not Power Up

Released 9/6/2013
Auto Reversal of Front Door Windows

Released 8/2/2013
Reduced Engine Power, No Crank/No Start, Service Stabilitrak Message, Electric Parking Brake Light On, Liftgate Inoperative, Various Communication DTCs

Released 7/30/2013
Information On Upgrading To RPO T4F High Intensity Discharge (HID) Headlamps Or Additional Concerns After Adding Aftermarket Lighting

Released 6/19/2013
Global Information for GM dexos 1 and dexos 2 Engine Oil Specifications, Licensed Brands, and Service Fill

Released 6/19/2013
Repair Information for Reconnection of Rear Window Defroster (Defogger) Contact or Tab

Released 6/19/2013
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 5/15/2013
J-35616-64B Terminal Test Probe And Replacement Terminal

Released 4/29/2013
Normal Characteristic - Heated Seat Operation After Performing A Remote Vehicle Start (RVS)

Released 4/23/2013
Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage

Released 4/12/2013
Information on Driveline Clunk Noise

Released 4/11/2013
Antenna Mast Broken Off From Antenna Base Mount Low Profile Antenna Available

Released 3/29/2013
Vehicle Software Enhancements

Released 3/29/2013
Powertrain and Various Electrical/Electronic Control Issues

Released 3/29/2013
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation N1720 Fuse Replacement

Released 3/29/2013
Normal Characteristic - Memory Seat Recall Inoperative From Key Fob

Released 3/22/2013
Vibration Analysis Worksheet

Released 3/22/2013
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 3/22/2013
OnStar Will Not Power Up

Released 3/21/2013
Diagnostic Tip - Unable to Learn RKE Transmitters

Released 3/1/2013
DVD Navigation Update Program, Navigation Disc Diagnostic Aid, AVN Software Update Discs and Ordering Information

Released 3/1/2013
Paint-less Dent Repair Process

Released 2/15/2013
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 2/15/2013
Windshield Wiper Performance, Cleaning Instructions and Maintenance

Released 2/11/2013
Prior To Any Circuit Testing

Released 1/4/2013
Driver Airbag Light Flashing and/or Passenger Airbag ON Indicator Does Not Illuminate with Passenger Present After SDM Reprogramming

Released 1/1/2013
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation N1720 Fuse Replacement

Released 1/1/2013
IPC Odometer Programming Method Quick Reference Guide

Released 4/18/2012
Poor Radio Reception or Radio Static/Increased Interference with Rear Window Defogger On or Some Rear Window Defogger Grids May Be Inoperative

Released 3/3/2012
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 2/10/2012
Service Programming System (SPS) Errors (E4398, E4399, E4403, E4404 E4413, E4414, E4423 or E4491, E4494)

Released 1/26/2012
Low Beam Headlamp Bulb Diagnosis/Replacement (Inspect Bulb and Connector)

Released 10/22/2011
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510 and Battery Part Restriction (North America ONLY)

Released 9/17/2011
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 9/15/2011
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 9/13/2011
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 9/11/2011
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 9/7/2011
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 9/4/2011
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 8/24/2011
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 8/23/2011
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 8/23/2011
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 8/23/2011
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 8/23/2011
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 6/6/2011
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 5/19/2011
IPC Odometer Programming Method Quick Reference Guide

Released 5/13/2011
Headlamp, Tail Lamp or Fog/Driving Lamp Damage

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 2/2/2011
Seat Belt Buckle Latching Issues and/or Seat Belt Warning Lights Illuminated

Released 1/31/2011
Transport Mode On Message Displayed in Driver Information Center (DIC) and Battery Light is Flashing (Follow Procedure as Outlined Below)

Released 1/24/2011
Low Beam Headlamp Bulb Diagnosis/Replacement (Inspect Bulb and Connector)

Released 1/5/2011
Exterior Lamp Condensation and Replacement Guidelines

Released 12/23/2010
OnStar Phone Number Concerns (Phone Number Incorrect/Assigned to Another Vehicle/Phone) That Occur During Diagnosis of OnStar System

Released 12/8/2010
Intermittent No Crank/No Start, No Module Communication, MIL, Warning Lights, Messages or DTCs Set by Various Control Modules-Diagnosing and Repairing Fretting Corrosion

Released 12/6/2010
IPC Odometer Programming Method Quick Reference Guide

Released 10/25/2010
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 10/18/2010
Warranty Code Generated by El-50313/Charger Required for N0110, Battery Parts Rest

Released 10/4/2010
Diag Info on No Remote Detected/No Fobs Detected Message on DIC/Electrical Interference with Cell Phone or Other 12 Volt Charger Plugged In

Released 9/14/2010
Car and Truck Fix It Right the First Time Issues

Released 9/13/2010
MIL Illuminated, Hard/No Start, Water on Driver Front Floor, DTCs Set (Replace Inline Pass-Thru Conn/Fuel Tank Wrng Harness)

Released 8/23/2010
Parts Restriction on Ordering OnStar Generation 8 and Generation 9 Vehicle Communication Interface Modules (VCIM)

Released 8/6/2010
Low Beam Headlamp Bulb Diagnosis/Replacement (Inspect Bulb and Connector)

Released 7/26/2010
Intermittent or Continuous Drive Belt Noise (Inspect for Pulley Damage, Misalignment and/or Replace Drive Belt)

Released 6/28/2010
Intermittent Malfunction Indicator Lamp (MIL) Illuminated, DTC P2138 with Reduced Engine Power (Repair Instrument Panel (IP) to Body Harness Connector)

Released 6/14/2010
Unable to Reprogram Body Control Module (BCM), BCM Reprogramming Did Not Complete-Revised Reprogramming Instructions

Released 6/11/2010
Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

Released 6/4/2010
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 4/28/2010
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/25/2010
Power Liftgate Inoperative from Key Fob, Interior Mounted Open/Close Switch, Gate Mounted Open/Close Switch and Gate Mounted Touch Pad (Reprogram Liftgate Control Module)

Released 3/10/2010
Intermittent MIL/SES, DTC P2138 with Reduced Engine Power (Repair Instrument Panel (IP) to Body Harness Connector)

Released 3/9/2010
Battery Part Restriction Program Effective March 1, 2008

Released 3/5/2010
Information for Electrical Ground Repair-Use New Replacement Fasteners with Conductive Finish

Released 3/4/2010
Car and Truck Fix It Right the First Time Issues

Released 2/4/2010
Car and Truck Fix It Right the First Time Issues

Released 1/25/2010
Power Liftgate Inoperative from Key FOB, Interior Mounted Open/Close Switch, Gate Mounted Open/Close Switch and Gate Mounted Touch Pad (Reprogram Liftgate Control Module)

Released 1/14/2010
Preventing Damage on Dealer Lots During Longer Periods in Dealer Inventory and Maintaining High CSI Scores

Released 11/24/2009
Intermittent No Crank/No Start, No Module Communication, MIL, Warning Lights, Vehicle Messages or DTCs Set by Various Control Modules-Diagnosing and Repairing Fretting Corrosion

Released 11/12/2009
Preventing Damage on Dealer Lots During Longer Periods in Dealer Inventory and Maintaining High CSI Scores

Released 11/4/2009
Car and Truck Fix It Right the First Time Issues

Released 10/16/2009
Intermittent Radio Operation, Audio Inoperative or Stuck on Low, Unexpected Volume Changes and Radio Resets, HVAC Displays are Blank, Turn By Turn Announcements Inaudible (Update Radio Software)

Released 10/6/2009
Information on Passenger Presence System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 9/28/2009
Passenger Presence System (PPS) May Command Passenger Airbag Indicator and Seat Belt Reminder On When Electronic Devices (Computers, MP3 Players, Cell Phones, Diagnostic Scan Tool, etc.) are Placed on

Released 9/23/2009
SRX - New Model Features and Service Guide

Released 9/1/2009
Intermittent No Crank/No Start, No Module Communication, MIL, Warning Lights, Vehicle Messages or DTCs Set by Various Control Modules (Disconnect Affected Connector and Apply Dielectric Lubricant)

Released 8/27/2009
Minor Wrinkles/Creases, Discoloration, Cigarette Burns and Customer Induced Cuts and Stains on Front and Rear Driver and Passenger Seats with Leather, Vinyl or Cloth Seat Covers

Released 8/13/2009
Information on Body Control Module (BCM) Grounds

Released 7/27/2009
Diagnosing Accessory Drive Belt/Serpentine Belt Noise and Availability and Use of Kent-Moore EN-49228 Laser Alignment Tool-Drive Belt

Released 6/11/2009
Replacement of Headlamp Assemblies Under Warranty and Use of GM vs. Non-GM Headlamp Assemblies

Released 6/8/2009
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/2/2018
Do Not Swap Modules in Vehicles With Global Electrical Systems

Released 12/5/2017
Intermittent No Crank/No Start, No Module Communication, MIL, Warning Lights, Vehicle Messages or DTCs Set by Various Control Modules - Diagnosing and Repairing Fretting Corrosion (Disconnect Affected Connector and Apply Dielectric Lubricant)

Released 3/10/2017
Security Code Input Message with SPS Error Code E5659, M5304 and/or M5530 During TIS2web Programming

Released 10/17/2016
Warranty Administration - Changes in Powertrain Warranty Coverage Effective with 2010 Model Year

Released 9/26/2016
Handling Requests For Modifications To Permanently Import / Export Vehicles Between The US And Canada

Released 1/1/2016
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 10/31/2015
P00C6 P228C Diagnostic Assistance

Released 10/31/2015
How to Identify Factory or Aftermarket CNG, LPG, Bi-Fuel Systems

Released 10/31/2015
Special Coverage Adjustment - Throttle Body - Reduced Power Mode

Released 10/31/2015
P00C6 P228C Diagnostic Assistance

Released 10/31/2015
Control Module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 Shared In Multiple Modules

Released 10/31/2015
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 7/14/2014
Powertrain and Various Electrical/Electronic Control Issues

Released 6/3/2014
DTCs P0601 P0603 P0604 P062F or P1621 (Stored In The TCM)

Released 1/24/2014
Black Smoke And Rough Idle On Cold Start

Released 3/22/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V6 and V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 2/1/2013
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 9/4/2012
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 3/3/2012
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 2/10/2012
Service Programming System (SPS) Errors (E4398, E4399, E4403, E4404 E4413, E4414, E4423 or E4491, E4494)

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 2/18/2011
Malfunction Indicator Lamp On - Check Engine Light, DTCs P0011, P0014, P0021, P0024, P0341, P0346, P0366 or P0391 Set (Check Camshaft End Play and Perform Action as Outlined)

Released 8/6/2010
Information on Drilling High Strength Steel Related to Collision Repair

Released 6/19/2009
Procedure to Take Snapshot Data with Tech 2 and Upload Data to Computer Using TIS Software

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 8/31/2017
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 4/25/2017
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 4/12/2017
Underbody Component Corrosion

Released 3/4/2016
Premature Catalytic Converter Failures

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 1/14/2016
Information on Close-Coupled Converter and Engine Replacement

Released 11/30/2015
Premature Catalytic Converter Failures

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 1/17/2014
SES Light With A P2097 Or P2099

Released 4/9/2013
SES Light With A P2097 Or P2099

Released 2/1/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V6 and V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 1/1/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 9/14/2010
Car and Truck Fix It Right the First Time Issues

Released 6/26/2020
Information Assistance for HFV6 Re-Manufactured Engine Drivability Diagnosis Immediately Following Installation

Released 5/28/2020
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 5/21/2020
Misfire Template

Released 5/8/2020
EPA Summer Grade Gasoline Waiver Allows Use of Winter Grade Surplus Potential Drivability Concerns P0300 P0171 P0174 P228C Fuel Smell Odor Longer Extended Cranking Time Hesitation Engine Stalls

Released 1/14/2020
Diagnostic Tip: Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0299 P2227

Released 10/22/2019
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

Released 9/6/2019
Information Assistance for HFV6 Re-Manufactured Engine Misfire Diagnosis

Released 6/26/2019
TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 6/18/2019
SES Light With A P2097 Or P2099

Released 3/7/2019
TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands

Released 3/1/2019
Information on Black Smoke, Rough Idle and Minimal Misfires on Cold Start

Released 12/3/2018
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 10/3/2018
Diagnostic Tip: Fuel Injected Gasoline Engines Possible No Start Extended Crank or Fuel Pressure Related DTCs

Released 2/27/2018
Information on Vehicles Sitting Outside on Dealer Lots for Extended Periods of Time with Hard Start or Crank/No Start Condition

Released 2/6/2018
Diagnostic Tips For Direct Injected Engines Hard Start Cold

Released 11/22/2017
Automatic Transmission Shift and Engine Driveability Concerns and/or MIL ON Due to Aftermarket Oil Bath Type Air Filter Use

Released 7/25/2017
Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application

Released 2/20/2017
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 2/13/2017
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 1/24/2017
Diagnostic Tips For SIDI Hard Start Cold

Released 10/17/2016
Warranty Administration - Changes in Powertrain Warranty Coverage Effective with 2010 Model Year

Released 10/6/2016
TOP TIER Detergent Gasoline Information and Available Brands

Released 9/30/2016
Vehicle Fuels Slow, Cannot Refuel or Fuel Pump Frequently Shuts Off Before Tank is Full (Replace Fuel Tank Filler Pipe)

Released 9/19/2016
Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Parts Center

Released 9/1/2016
Fuel and Oil Additives - Facts and Myths - Maximizing Gasoline Fuel Economy

Released 8/2/2016
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 1/1/2016
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 10/31/2015
Black Smoke and Rough Idle on Cold Start

Released 10/31/2015
How to Identify Factory or Aftermarket CNG, LPG, Bi-Fuel Systems

Released 10/31/2015
Automatic Transmission Shift and Engine Driveability Concerns and/or MIL ON Due to Aftermarket Oil Bath Type Air Filter Use

Released 10/31/2015
Special Coverage Adjustment - Throttle Body - Reduced Power Mode

Released 10/31/2015
Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Parts Center

Released 10/31/2015
Special Coverage Adjustment - Throttle Body - Reduced Power Mode

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
TOP TIER Detergent Gasoline Information and Available Brands

Released 10/31/2015
Maintenance Cleaning of Fuel Injectors

Released 7/12/2015
TOP TIER Detergent Gasoline Information and Available Brands

Released 5/30/2015
Usage of E85 Fuel in GM Vehicles

Released 5/23/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/2/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/2/2015
Intermittently Key Will Not Rotate in Door or Ignition Lock Cylinder

Released 3/28/2015
Product Quality Center (PQC) Assembly Replacement Process - For Service Agents Not Required to Contact PQC Prior to Assembly Replacement

Released 3/7/2014
P0174 After Cylinder Head Replacement

Released 2/20/2014
Intermittent No Start, Steering Column Lock Indicator On, Service Column Lock System Message, DTCs B2515, B305A Set (Export Only)

Released 2/8/2014
Diagnostic Tips For SIDI Hard Start Cold

Released 1/24/2014
Black Smoke And Rough Idle On Cold Start

Released 1/22/2014
SES Light And Misfire With Injector Codes

Released 1/17/2014
SES Light With A P2097 Or P2099

Released 1/8/2014
Black Smoke On Cold Start

Released 10/4/2013
Locking Fuel Tank Filler Door Not Locking/Unlocking

Released 10/3/2013
Fluid In Spark Plug Tubes

Released 4/9/2013
SES Light With A P2097 Or P2099

Released 4/9/2013
SES Light And Misfire With Injector Codes

Released 1/1/2013
Information on Diesel Fuel Additives

Released 1/1/2013
Various Driveability Symptoms Due to Clogged Fuel Injectors, MIL/SES DTCs P0171, P0172, P0174, P0300, P1174, P1175 (Clean Fuel Injectors and/or Perform Injector Test With AFIT CH-47976)

Released 3/25/2012
Information on Clicking/Ticking Sound/Noise Heard During Cold Start, Sound/Noise Decreases But Continues as Engine Warms - Normal Operation of High Pressure Fuel Pump and Injectors

Released 3/21/2012
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 3/20/2012
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 3/20/2012
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 1/19/2012
Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Parts Center

Released 1/19/2012
Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Parts Center

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 7/15/2011
Key Code Security Rules and Information on GM KeyCode Look-Up Application (Canada Only)

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 12/13/2010
Information on Clicking/Ticking Sound/Noise Heard During Cold Start, Sound/Noise Decreases But Continues As Engine Warms - Normal Operation of High Pressure Fuel Pump and Injectors

Released 12/8/2010
General Motors Position Regarding the Environmental Protection Agencys Partial Waiver Announcement Allowing the Use of E 15 in MY 2007 and Newer Vehicles

Released 10/27/2010
TOP TIER Detergent Gasoline Information and Available Brands (Deposits, Fuel Economy, No Start, Stall Concerns) Canada Only

Released 10/4/2010
Diag Info on No Remote Detected/No Fobs Detected Message on DIC/Electrical Interference with Cell Phone or Other 12 Volt Charger Plugged In

Released 7/2/2010
Information on Vehicles Sitting Outside on Dealer Lots for Extended Periods of Time with Hard Start or Crank/No Start Condition

Released 4/29/2010
Unnecessary Flushing Services, Additive Recommendations and Proper Utilization of GM Simplified Maintenance Schedule to Enhance Customer Service Experience

Released 3/4/2010
Car and Truck Fix It Right the First Time Issues

Released 2/25/2010
Information on Clicking/Ticking Sound/Noise Heard During Cold Start, Sound/Noise Decreases But Continues as Engine Warms-Normal Operation of High Pressure Fuel Pump and Injectors

Released 2/4/2010
Car and Truck Fix It Right the First Time Issues

Released 1/14/2010
Preventing Damage on Dealer Lots During Longer Periods in Dealer Inventory and Maintaining High CSI Scores

Released 1/7/2010
Information on Clicking/Ticking Sound/Noise Heard During Cold Start, Sound/Noise Decreases But Continues as Engine Warms - Normal Operation of High Pressure Fuel Pump and Injectors

Released 9/23/2009
SRX - New Model Features and Service Guide

Released 8/17/2009
TOP TIER Detergent Gasoline (Deposits, Fuel Economy, No Start, Power, Performance, Stall Concerns) - Canada ONLY

Released 8/17/2009
TOP TIER Detergent Gasoline (Deposits, Fuel Economy, No Start, Power, Performance, Stall Concerns) - U.S. Only

Released 4/2/2019
Do Not Swap Modules in Vehicles with Global Electrical Systems

Released 10/10/2018
AC Blows Warm or Poor Performance

Released 9/5/2018
Information on A/C Odors During Start Up in Hot Humid Climates

Released 8/22/2018
Diagnostic Tips for Odor Emanating from HVAC System

Released 6/20/2018
AC Blows Warm or Poor Performance

Released 6/14/2017
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 1/28/2016
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 12/5/2015
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 10/31/2015
Normal Characteristic - Heated Seat Operation After Performing A Remote Vehicle Start (RVS)

Released 10/31/2015
Repair Information for Reconnection of Rear Window (Defroster) Contact or Tab

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 9/12/2015
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 7/25/2015
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 5/23/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/2/2015
Information Regarding the Differences Between Leakage and Seepage

Released 3/14/2015
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 9/25/2014
Normal Operation - Rear HVAC Does Not Retain Its Temperature Setting After A Key Cycle

Released 7/11/2014
Information Regarding A/C Service Valve Tethered Cap Requirements in the State of Idaho

Released 4/30/2014
Heated Ventilated Seat Rear Defogger Heated Steering Wheel And HVAC Operation During Remote Vehicle Start

Released 4/29/2013
Normal Characteristic - Heated Seat Operation After Performing A Remote Vehicle Start (RVS)

Released 10/13/2011
Eliminating Unwanted Odors in Vehicles

Released 8/10/2011
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 4/26/2011
Clicking Sound from HVAC System (Reprogram HVAC Control Module)

Released 4/11/2011
Repair Information for Reconnection of Rear Window Defroster Contact or Tab

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 12/23/2010
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 4/29/2010
Unnecessary Flushing Services, Additive Recommendations and Proper Utilization of GM Simplified Maintenance Schedule to Enhance Customer Service Experience

Released 3/4/2010
Car and Truck Fix It Right the First Time Issues

Released 2/25/2010
Repair Information for Reconnection of Rear Window Defroster Contact or Tab

Released 2/5/2010
HVAC Temperature Setting Display Shows Dashes or HVAC Menu is Blank (Reprogram HVAC Control Module)

Released 2/4/2010
Car and Truck Fix It Right the First Time Issues

Released 10/16/2009
Intermittent Radio Operation, Audio Inoperative or Stuck on Low, Unexpected Volume Changes and Radio Resets, HVAC Displays are Blank, Turn By Turn Announcements Inaudible (Update Radio Software)

Released 9/23/2009
SRX - New Model Features and Service Guide

Released 6/18/2009
Poor Radio Reception or Radio Static/Increased Interference with Rear Window Defogger On or Some Rear Window Defogger Grids May Be Inoperative (Diagnose and Repair Rear Window Defogger Heating Grid)

Released 6/12/2009
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 7/27/2020
Needle Bearings Found In The Oil Pan During An Oil Change

Released 7/2/2020
Fluid In Spark Plug Tubes

Released 6/26/2020
Information Assistance for HFV6 Re-Manufactured Engine Drivability Diagnosis Immediately Following Installation

Released 6/23/2020
Warranty Administration - Engine and Transmission Assembly Replacement (U.S. Only)

Released 6/9/2020
Information Assistance for HFV6 Re-Manufactured Engine Drivability Diagnosis Immediately Following Installation

Released 6/1/2020
Cooling System Contaminated With Engine Oil

Released 5/28/2020
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 5/21/2020
Misfire Template

Released 5/11/2020
2-3 Upshift Slip or Flare

Released 5/5/2020
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

Released 3/9/2020
Information on Malfunction Indicator Lamp (MIL) Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set

Released 11/18/2019
Diagnostic Tips for Knocking, Rattle, Squeak and/or Squeal Type Noise from Engine - Engine Replacement Recommendations for HFV6 Gen 1 and Gen 2

Released 10/29/2019
Information on Driveline Clunk Noise

Released 10/9/2019
Information on Engine Oil Consumption Guidelines

Released 9/6/2019
Information Assistance for HFV6 Re-Manufactured Engine Misfire Diagnosis

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 8/15/2019
Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold

Released 8/13/2019
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 8/12/2019
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 7/9/2019
Cooling System Contaminated With Engine Oil

Released 6/26/2019
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 6/25/2019
Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts

Released 6/24/2019
Information Assistance for HFV6 Re-Manufactured Engine Misfire Diagnosis

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 6/13/2019
Do Not Swap Modules in Vehicles with Global Electrical Systems

Released 5/20/2019
Information on Water or Ethylene Glycol in Transmission Fluid

Released 5/10/2019
Information Assistance for HFV6 Re-Manufactured Engine Misfire Diagnosis

Released 5/7/2019
Avoiding Torque Converter Or Crankshaft Damage While Diagnosing Noise Concerns Do Not Separate The Torque Converter From the Flex Plate

Released 5/6/2019
Needle Bearings Found In The Oil Pan During An Oil Change

Released 4/24/2019
Module Damage From Incorrect AFIT Usage On Vehicles With Direct Fuel Injection

Released 4/8/2019
Engine Replacement Recommendations for HFV6 Gen 1 and Gen 2

Released 4/2/2019
Manual Transmission Operating Characteristics

Released 4/2/2019
Do Not Swap Modules in Vehicles with Global Electrical Systems

Released 3/1/2019
Information on Black Smoke, Rough Idle and Minimal Misfires on Cold Start

Released 2/21/2019
High Pitch Whine or Buzz Noise Heard From Under The Vehicle

Released 2/19/2019
Information Assistance for HFV6 Re-Manufactured Engine Misfire Diagnosis

Released 2/18/2019
Misfire Template

Released 2/13/2019
Information for Repairing Engine Front Cover Oil Leak, Sealing Surface Preparation and Applying RTV Sealant

Released 1/22/2019
Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPo

Released 1/11/2019
Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0299 P2227

Released 12/6/2018
Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0171 P0172 P0299 P2227

Released 12/5/2018
Warranty Administration - Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 12/3/2018
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 11/6/2018
Engine Ticking Noise or oil pressure fluctuation On Cold Start

Released 10/30/2018
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 10/23/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/19/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/17/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/3/2018
Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold

Released 10/1/2018
Cold Start Misfire and/or Rough Idle - DTC P0300 May Be Set

Released 9/26/2018
Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPM

Released 8/22/2018
Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center

Released 8/22/2018
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 8/8/2018
Alleged Cylinders Out Of Round

Released 8/8/2018
Fluid In Spark Plug Tubes

Released 7/24/2018
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 7/24/2018
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 7/11/2018
Cooling System Contaminated With Engine Oil

Released 4/19/2018
Information on Engine Oil Life Monitor Operation Calculation

Released 4/9/2018
Information on Water or Ethylene Glycol in Transmission Fluid

Released 3/12/2018
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 2/21/2018
Fluid In Spark Plug Tubes

Released 2/2/2018
Do Not Swap Modules in Vehicles With Global Electrical Systems

Released 12/21/2017
TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands

Released 12/5/2017
Intermittent No Crank/No Start, No Module Communication, MIL, Warning Lights, Vehicle Messages or DTCs Set by Various Control Modules - Diagnosing and Repairing Fretting Corrosion (Disconnect Affected Connector and Apply Dielectric Lubricant)

Released 11/30/2017
Information on Engine Oil Consumption Guidelines

Released 11/21/2017
Information assistance for HFV6 re-manufactured engine misfire diagnosis

Released 11/14/2017
DTC P0016 P0017 P0018 P0019 P0008 P0009

Released 9/26/2017
Information On Remanufactured Engine Misfire Diagnosis After Installation

Released 8/31/2017
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 8/23/2017
Cold Start Misfires

Released 8/21/2017
Alleged Cylinders Out Of Round

Released 6/8/2017
Engine Replacement Recommendations for HFV6 Gen 1 and Gen 2

Released 6/8/2017
Engine Ticking Noise On Cold Start

Released 5/26/2017
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 5/10/2017
Warranty Administration - Automatic Transmission Oil Cooler Flush and Flow Test

Released 4/25/2017
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 4/12/2017
Underbody Component Corrosion

Released 3/29/2017
Information on Driveline Clunk Noise

Released 3/24/2017
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 3/21/2017
Malfunction Indicator Lamp (MIL) - Check Engine Light On, DTC P182E

Released 3/14/2017
Engine Replacement Recommendations HFV6 Gen 1 Only

Released 3/10/2017
Security Code Input Message with SPS Error Code E5659, M5304 and/or M5530 During TIS2web Programming

Released 2/22/2017
Fluid in Spark Plug Tubes

Released 1/24/2017
Diagnostic Tips For SIDI Hard Start Cold

Released 12/15/2016
Service Rear Axle Message Displayed on Driver Information Center (DIC), DTC C0407 with Symptom Code 64 or C0403 Symptom Code 62 Set

Released 11/15/2016
Alleged Cylinders Out Of Round

Released 10/27/2016
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 10/24/2016
Malfunction Indicator Lamp (MIL) - Check Engine Light On, DTC P182E

Released 10/17/2016
Warranty Administration - Changes in Powertrain Warranty Coverage Effective with 2010 Model Year

Released 10/12/2016
Warranty Administration - Change in Automatic Transmission Add Condition Documentation and Claim Submission

Released 10/6/2016
TOP TIER Detergent Gasoline Information and Available Brands

Released 9/30/2016
Engine Oil Life Monitor Operation Calculation

Released 9/9/2016
Rough Idle Crank No Start Extended Crank Or Misfire Due to Excessive Carbon On Top of the Valves or Sticking Valves

Released 8/29/2016
Engine Repair Tip for Installation of Pistons

Released 8/2/2016
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 7/11/2016
Information for Engine Concerns Resulting from Lack of Scheduled Maintenance, Improper Service or Aftermarket Calibrations

Released 6/22/2016
New Design Cylinder Heads

Released 6/15/2016
Malfunction Indicator Lamp On - Check Engine Light, DTCs P0011, P0014, P0021, P0024, P0341, P0346, P0366 or P0391 Set (Check Camshaft End Play and Perform Action as Outlined)

Released 4/27/2016
No Reverse, No Second After Upper Valve Body Replacement

Released 4/18/2016
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 4/12/2016
Information Regarding Magnetic Drain Plugs

Released 4/7/2016
Manual Transmission Operating Characteristics

Released 3/7/2016
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 3/3/2016
New Design Cylinder Heads

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 2/11/2016
Needle Bearings Found in the oil pan During An Oil Change

Released 1/14/2016
Information on Close-Coupled Converter and Engine Replacement

Released 1/1/2016
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 12/17/2015
Remanufactured Engine With Oil Consumption, Misfires, Lack of Power, or Rough Running Engine

Released 12/15/2015
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 12/1/2015
Engine Replacement Recommendations HFV6 Gen 1 Only

Released 11/23/2015
Engine Replacement Recommendations HFV6 Gen 1 Only

Released 11/4/2015
Engine Replacement Recommendations HFV6 Gen 1 Only

Released 10/31/2015
Information on Engine Oil Consumption Guidelines

Released 10/31/2015
Chatter Or Bind Feel On Turns

Released 10/31/2015
P00C6 P228C Diagnostic Assistance

Released 10/31/2015
DTC P0016 P0017 P0018 P0019 P0008 P0009

Released 10/31/2015
Engine and Automatic Transmission/Transaxle Identification

Released 10/31/2015
Fluid In Spark Plug Tubes

Released 10/31/2015
No Crank - Multiple Warning Telltales On - Trans Shifts Hard

Released 10/31/2015
DTC P0016 P0017 P0018 P0019 P0008 P0009

Released 10/31/2015
Engine Ticking Noise On Cold Start

Released 10/31/2015
PAC Courtesy Transportation Assistance Program

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
Information on Driveline Clunk Noise

Released 10/31/2015
Cooling System Contaminated With Engine Oil

Released 10/31/2015
Rough Idle Crank No Start Extended Crank or Misfire Due to Excessive Carbon On Top of the Valves or Sticking Valves

Released 10/31/2015
Vibration Analysis Worksheet

Released 10/31/2015
Manual Transmission Operating Characteristics

Released 10/31/2015
Engine Repair Tip for Installation of Pistons

Released 10/31/2015
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019

Released 10/31/2015
Diagnostic Tips for Preventing Oil Leaks After Changing Oil and Filter

Released 10/31/2015
Diagnostic Tip for Low Line Pressure or Pressure Regulator Valve Stuck After Pump Cover Replacement

Released 10/31/2015
Deceleration Misfire On All Cylinders 1400 RPM To 1800 RPM Diagnosis

Released 8/8/2015
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 7/18/2015
Manual Transmission Operating Characteristics

Released 5/30/2015
Automatic Transmission Oil Cooler Flow Test Essential Tool J-45096 TransFlow

Released 5/23/2015
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 5/23/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/2/2015
Information Regarding the Differences Between Leakage and Seepage

Released 4/18/2015
Engine Oil Life Monitor Operation Calculation

Released 3/28/2015
Product Quality Center (PQC) Assembly Replacement Process - For Service Agents Not Required to Contact PQC Prior to Assembly Replacement

Released 3/14/2015
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 8/24/2014
Diagnostic Tip for Engine Misfire and/or Popping Noise on Cold Startup after Cylinder Head or Fuel Rail/Injector Repair

Released 8/18/2014
Engine Replacement Recommendations HFV6 Only

Released 7/17/2014
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019

Released 7/17/2014
Alleged Cylinders Out Of Round

Released 6/3/2014
DTCs P0601 P0603 P0604 P062F or P1621 (Stored In The TCM)

Released 4/26/2014
Black Smoke And Rough Idle On Cold Start

Released 4/22/2014
Engine Ticking Noise On Cold Start

Released 3/28/2014
DTC P0016 P0017 P0018 P0019 P0008 P0009

Released 2/11/2014
Diagnostic Tip - MDI Cable Or SAS Learning Issues When Repairing Service Stability/Traction Message Or DTC C0710 SYM71

Released 1/22/2014
SES Light And Misfire With Injector Codes

Released 1/18/2014
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 1/10/2014
Engineering Information -Transmission Fluid Leak Between Side Cover and Case

Released 1/8/2014
Black Smoke On Cold Start

Released 11/11/2013
Engine Misfires Due To Major Carbon Deposits On The Intake And/Or Exhaust Valves

Released 11/8/2013
Creak or Pop Noise Heard from Front Hub Bearing While Making Turns

Released 10/3/2013
Fluid In Spark Plug Tubes

Released 9/6/2013
Diagnostic Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 8/19/2013
Engine Misfires due to Major Carbon Deposits on the Intake and or Exhaust Valves

Released 8/16/2013
Chatter Or Bind Feel On Turns

Released 8/5/2013
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 8/2/2013
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019

Released 8/1/2013
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 6/19/2013
Global Information for GM dexos 1 and dexos 2 Engine Oil Specifications, Licensed Brands, and Service Fill

Released 6/19/2013
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 5/21/2013
GM TAC Support of Vehicle Vibration Complaints - U.S. Dealers Only

Released 4/23/2013
Engine Misfires Due To Major Carbon Deposits On The Intake And Or Exhaust Valves

Released 4/12/2013
Information on Driveline Clunk Noise

Released 4/9/2013
SES Light With A P2097 Or P2099

Released 4/9/2013
SES Light And Misfire With Injector Codes

Released 3/22/2013
Vibration Analysis Worksheet

Released 3/22/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V6 and V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 3/22/2013
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 3/8/2013
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019

Released 3/8/2013
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019

Released 3/6/2013
Fluid In Spark Plug Tubes

Released 2/13/2013
Fluid In Spark Plug Tubes

Released 2/1/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V6 and V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 1/18/2013
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019

Released 1/1/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 12/21/2012
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019

Released 9/4/2012
Clicking Type Noise from Front or Rear of Vehicle When Shifting Between Reverse and Drive or on Hard Acceleration (Add Washer to Wheel Drive Shaft)

Released 9/4/2012
Information on Normal Maintenance or Warranty Service for 4T40, 4T45, 4T65, 4L60 Automatic Transmission Oil Pan Magnet Upgrade

Released 9/4/2012
Diagnostic Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 9/4/2012
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 5/23/2012
Guidelines for Usage of Transmission K Labor Operation Recondition Add Time (Bulletin Canceled)

Released 3/25/2012
Information on Clicking/Ticking Sound/Noise Heard During Cold Start, Sound/Noise Decreases But Continues as Engine Warms - Normal Operation of High Pressure Fuel Pump and Injectors

Released 3/21/2012
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 3/20/2012
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 3/5/2012
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 3/3/2012
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 10/24/2011
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 9/6/2011
Squeak or Chirp Noise Heard at Low Speeds from Rear of Vehicle

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 5/17/2011
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 5/6/2011
Information on Driveline Clunk Noise when Shifting Between PARK and DRIVE, PARK and REVERSE or DRIVE and REVERSE

Released 3/28/2011
Engine and Automatic Transmission/Transaxle Identification

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 3/7/2011
Product Quality Center (PQC) for Engine, Transmission Assembly and Transfer Case Repalcement

Released 2/18/2011
Malfunction Indicator Lamp On - Check Engine Light, DTCs P0011, P0014, P0021, P0024, P0341, P0346, P0366 or P0391 Set (Check Camshaft End Play and Perform Action as Outlined)

Released 12/15/2010
Manual Transmission Operating Characteristics

Released 11/18/2010
Information - Non-GM Parts and Accessories (Aftermarket)

Released 11/1/2010
Information on Water or Ethylene Glycol in Transmission Fluid

Released 9/14/2010
Car and Truck Fix It Right the First Time Issues

Released 8/6/2010
Information on Drilling High Strength Steel Related to Collision Repair

Released 6/30/2010
Diagnostic Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 5/12/2010
Warranty Administration - Change in Automatic Transmission Add Condition Documentation and Claim Submission

Released 4/29/2010
Unnecessary Flushing Services, Additive Recommendations and Proper Utilization of GM Simplified Maintenance Schedule to Enhance Customer Service Experience

Released 4/21/2010
Rear Axle Clunk and/or Chatter Type Noise on Turns (Drain/Refill Rear Differential Fluid)

Released 3/4/2010
Car and Truck Fix It Right the First Time Issues

Released 2/5/2010
Information on 2-3 Upshift or 3-2 Downshift Clunk Noise

Released 2/4/2010
Car and Truck Fix It Right the First Time Issues

Released 2/3/2010
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 1/12/2010
Guidelines for Usage of Transmission K Labor Operation Recondition Add Time

Released 12/17/2009
Warranty Administration - Change in Automatic Transmission Add Condition Documentation and Claim Submission

Released 12/11/2009
Unnecessary Engine Crankcase and Subsystems Flushing Services, Additive Recommendations and Proper Utilization of GM Simplified Maintenance Schedule to Enhance Customer Service Experience

Released 12/1/2009
Information on Water or Ethylene Glycol in Transmission Oil

Released 11/13/2009
Current Model Year Goodwrench Transmission Replacement Assembly Program

Released 11/4/2009
Car and Truck Fix It Right the First Time Issues

Released 11/2/2009
Information on Driveline Clunk Noise When Shifting Between PARK and DRIVE, PARK and REVERSE or DRIVE and REVERSE

Released 10/6/2009
Product Quality Center (PQC) for Engine, Transmission Assembly and Transfer Case Replacement

Released 10/1/2009
Engine and Automatic Transmission/Transaxle Identification

Released 9/23/2009
SRX - New Model Features and Service Guide

Released 9/9/2009
Automatic Transmission Oil Cooler Flush and Flow Test Essential Tool J 45096 TransFlow

Released 7/29/2009
Manual Transmission Operating Characteristics

Released 7/27/2009
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 7/22/2009
Guidelines for Usage of Transmission K Labor Operation Recondition Add Time

Released 6/15/2009
GM Training - June 2009 New Course Information (For U.S. Dealers and Aftermarket)

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 7/28/2017
Service Parts Safety Recall - Fuel Transfer Pump Recall

Released 3/15/2017
Warranty Administration - Field Action Courtesy Transportation Policy

Released 2/20/2017
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 7/13/2016
38660 - A16-2038660 GMI700 31UX Missing GM Roadside Kit

Released 10/31/2015
Product Safety - Rear Toe Link Adjuster Jam Nut Torque

Released 10/31/2015
Customer Satisfaction - Navigation Radio Loss of Customer Settings

Released 10/31/2015
Special Coverage Adjustment - Throttle Body - Reduced Power Mode

Released 10/31/2015
Customer Satisfaction - Navigation Radio Loss of Customer Settings

Released 10/31/2015
Customer Satisfaction - Sunroof Drain Hose Leaks

Released 10/31/2015
Product Safety - Power Seat Height Adjuster Bolt

Released 10/31/2015
Customer Satisfaction - Navigation Radio Loss of Customer Settings

Released 10/31/2015
Customer Satisfaction - OnStar Gen 8.xC Module Inoperative/Vehicle Battery Discharged

Released 10/31/2015
Product Safety - Rear Toe Link Adjuster Lock Nut Torque

Released 10/31/2015
Customer Satisfaction - Liftgate Strut Rod Detaches

Released 6/1/2015
Product Safety - Rear Toe Link Adjuster Lock Nut Torque

Released 6/1/2015
Product Safety - Rear Toe Link Adjuster Lock Nut Torque

Released 1/15/2010
Driver Power Seat Inoperative, Outside Mirrors Do Not Return to Original Position with Park Tilt Mirrors, Memory Remote Recall Intermittent Operation, Adjustable Pedals Inoperative (Reprogram ... )

Released 11/9/2009
Driver Power Seat Inoperative, Outside Mirrors Do Not Return to Original Position with Park Tilt Mirrors, Memory Remote Recall Intermittent Operation, Adjustable Pedals Inoperative

Released 6/26/2019
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 5/9/2019
Information on Tire Radial Force Variation (RFV)

Released 12/17/2018
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 12/5/2018
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 5/15/2018
Customer Satisfaction - Power Steering Fluid Leak

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 12/15/2017
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 12/11/2017
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions

Released 5/26/2017
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 4/19/2017
Non-Design Intent Wheel Lock Nuts and Lug Nuts

Released 4/12/2017
Underbody Component Corrosion

Released 3/17/2017
Power Steering Fluid Leak at Fluid Reservoir or Reservoir Connection

Released 12/9/2016
Information on Diagnosis and Replacement of Shock Absorber and Strut Due to Fluid Leak

Released 12/5/2016
Warranty Administration - GM Dealer Empowerment Program and Goodwill Procedures

Released 11/7/2016
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 10/13/2016
General Motors New Vehicle Wheel Warranty Coverage

Released 9/30/2016
Wheel Balancing Machine Finish Damage to Chrome Clad or ChromeTech® Wheels

Released 9/30/2016
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 9/30/2016
Power Steering Fluid Leak at Fluid Reservoir or Reservoir Connection

Released 9/30/2016
Steering Wheel Adjustment (Tilt/Telescope) Lever Sticks, Binds

Released 9/30/2016
Front Suspension Noise Over Bumps in Cold Weather (Install Revised Front Stabilizer Shaft Insulators)

Released 9/27/2016
Warranty Administration - Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications

Released 9/1/2016
Fuel and Oil Additives - Facts and Myths - Maximizing Gasoline Fuel Economy

Released 7/13/2016
38660 - A16-2038660 GMI700 31UX Missing GM Roadside Kit

Released 7/11/2016
Traction Control Light Flashes Under Hard Acceleration at Higher Road Speeds

Released 6/22/2016
Information on Slight or Mild Tire Feathering and Recommended Practices (Normal Tire Wear Condition)

Released 5/25/2016
Refinishing Aluminum Wheels

Released 5/20/2016
Information on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires

Released 4/5/2016
Grease or Sealant Visible on Electronic Power Steering Gear - Should Not Be Interpreted as Leak

Released 3/30/2016
Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/23/2016
Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)

Released 2/12/2016
Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 1/19/2016
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions

Released 1/1/2016
General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 1/1/2016
Information on Diagnosis and Replacement of Shock Absorber and Strut Due to Fluid Leak

Released 11/25/2015
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 11/25/2015
Information on Tire Radial Force Variation (RFV)

Released 10/31/2015
Product Safety - Rear Toe Link Adjuster Jam Nut Torque

Released 10/31/2015
Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles

Released 10/31/2015
Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
Tire Pressure Monitor (TPM) Concerns After Accessory Wheel Installation

Released 10/31/2015
Vibration Analysis Worksheet

Released 10/31/2015
Information on Removal/Cracking of Stainless Steel Wheel Nut Caps

Released 10/31/2015
Guidelines when Changing Tire and Wheel Size

Released 10/31/2015
Mounting, Balancing and Installation of Accessory Wheels and Tires Available Through GM Accessories

Released 10/31/2015
Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels

Released 10/31/2015
Use of Nitrogen Gas in Tires

Released 10/31/2015
Product Safety - Rear Toe Link Adjuster Lock Nut Torque

Released 9/12/2015
General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 7/18/2015
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 6/20/2015
GM TAC Support of Vehicle Vibration Complaints - US And Canada Dealers Only

Released 6/13/2015
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 6/1/2015
Product Safety - Rear Toe Link Adjuster Lock Nut Torque

Released 6/1/2015
Product Safety - Rear Toe Link Adjuster Lock Nut Torque

Released 5/2/2015
Information Regarding the Differences Between Leakage and Seepage

Released 3/14/2015
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 3/14/2015
Warranty Administration – Labor Operation 0600014 – Suspected Tampering or Vehicle Modifications

Released 8/6/2014
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions

Released 2/20/2014
Intermittent No Start, Steering Column Lock Indicator On, Service Column Lock System Message, DTCs B2515, B305A Set (Export Only)

Released 2/11/2014
Diagnostic Tip - MDI Cable Or SAS Learning Issues When Repairing Service Stability/Traction Message Or DTC C0710 SYM71

Released 2/6/2014
Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)

Released 2/6/2014
Information on Slight or Mild Tire Feathering and Recommended Practices (Normal Tire Wear Condition)

Released 2/6/2014
Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)

Released 2/5/2014
Intermittent No Start, Steering Column Lock Indicator On, Service Column Lock System Message, DTCs B2515, B305A Set (Export Only)

Released 1/4/2014
Proper Wheel Installation and Wheel Torque Techniques

Released 11/15/2013
Normal Characteristic - High Pitched Whine or Squeal Noise Coming from Front Wheel Area

Released 11/8/2013
Creak or Pop Noise Heard from Front Hub Bearing While Making Turns

Released 10/18/2013
Squeak, Squawk or Thump Noise from Rear of Vehicle (Install Butyl Ribbon Seal on Top Upper Spring Jounce Bumper)

Released 9/13/2013
Snap or Pop Noise Heard on Initial Brake Apply from Front of Vehicle

Released 8/16/2013
Chatter Or Bind Feel On Turns

Released 7/19/2013
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions

Released 6/19/2013
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions

Released 6/19/2013
Dealership Service Consultant Procedure as Vehicle Comes into Service Drive for Tire Pressure Monitor (TPM) System Message, Light and Customer Information

Released 6/7/2013
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions

Released 5/21/2013
GM TAC Support of Vehicle Vibration Complaints - U.S. Dealers Only

Released 3/22/2013
Vibration Analysis Worksheet

Released 3/22/2013
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 1/1/2013
Proper Wheel Installation and Wheel Torque Techniques

Released 5/17/2012
Information on Slight or Mild Tire Feathering and Recommended Practices (Normal Tire Wear Condition)

Released 5/3/2012
Information on Tire Radial Force Variation (RFV)

Released 3/27/2012
Hydraulic Power Steering System Leak - Required Diagnostic Actions

Released 1/23/2012
Hydraulic Power Steering System Leak - Required Diagnostic Actions

Released 12/3/2011
Information on Diagnosis and Replacement of Shock Absorber and Strut Due to Fluid Leak

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 4/21/2011
Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels

Released 4/14/2011
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/21/2011
General Motors New Vehicle Wheel Warranty Coverage

Released 3/21/2011
Car and Truck Fix it Right the First Time Issues

Released 3/17/2011
Refinishing Aluminum Wheels

Released 2/4/2011
Front Suspension Noise Over Bumps in Cold Weather (Install Revised Front Stabilizer Shaft Insulators)

Released 12/13/2010
Guidelines for Using Labor Operations E0200, E0201, E0203, E0204 - Wheel Balance

Released 12/9/2010
Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles

Released 10/18/2010
Clicking Noise from Front/Rear of Vehicle When Shifting Btwn R and D on Hard Accel

Released 9/14/2010
Car and Truck Fix It Right the First Time Issues

Released 7/26/2010
Intermittent or Continuous Drive Belt Noise (Inspect for Pulley Damage, Misalignment and/or Replace Drive Belt)

Released 6/9/2010
Information on Proper Wheel Changing Procedures and Cautions

Released 6/7/2010
Guidelines for Using Labor Operations E2020 - Wheel Alignments, E2000 - Toe Adjust and E0200, E0201, E0203, E0204 - Wheel Balance

Released 5/19/2010
Warranty Administration - Labor Operation Z1111 - Suspected Tampering or Vehicle Modifications

Released 5/4/2010
Information on Tire Radial Force Variation (RFV)

Released 4/29/2010
Unnecessary Flushing Services, Additive Recommendations and Proper Utilization of GM Simplified Maintenance Schedule to Enhance Customer Service Experience

Released 4/28/2010
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 4/27/2010
Low Tire Pressure, Leaking Cast Aluminum Wheels (Repair with Adhesive Sealant)

Released 4/27/2010
Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)

Released 4/27/2010
Tire Puncture Repair Procedures for All Cars and Light Duty Trucks

Released 4/27/2010
Use of Nitrogen Gas in Tires

Released 4/27/2010
Dealership Service Consultant Procedure as Vehicle Comes into Service Drive for Tire Pressure Monitor (TPM) System Message, Light and Customer Information

Released 4/26/2010
TPM System Overview, Diagnosing Tire Pressure Monitor System (TPM) Concerns and TPM Frequently Asked Questions (FAQ)

Released 4/13/2010
Revised GM of Canada New Vehicle Limited Warranty Tire Program and Global Warranty Management (GWM) Submission Rollout Information

Released 3/29/2010
Revised General Motors New Vehicle Tire Warranty Program and Global Warranty Management (GWM) Submission Rollout Information (U.S. Dealers Only)

Released 3/15/2010
Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels

Released 3/4/2010
Car and Truck Fix It Right the First Time Issues

Released 2/19/2010
Front Suspension Noise Over Bumps in Cold Weather (Apply Dielectric Silicone Grease to Front Stabilizer Bushings)

Released 2/4/2010
Car and Truck Fix It Right the First Time Issues

Released 1/14/2010
Preventing Damage on Dealer Lots During Longer Periods in Dealer Inventory and Maintaining High CSI Scores

Released 1/14/2010
Refinishing Aluminum Wheels

Released 12/17/2009
Information on Replacement Wheel Weights

Released 12/4/2009
Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)

Released 12/4/2009
Low Tire Pressure, Leaking Cast Aluminum Wheels (Repair with Adhesive Sealant)

Released 12/1/2009
Wheel Balancing Machine Finish Damage to Chrome Clad or ChromeTech Wheels

Released 11/30/2009
GM of Canada New Vehicle Limited Warranty Tire Program

Released 11/12/2009
Preventing Damage on Dealer Lots During Longer Periods in Dealer Inventory and Maintaining High CSI Scores

Released 11/4/2009
Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)

Released 11/4/2009
Car and Truck Fix It Right the First Time Issues

Released 11/3/2009
Guidelines for Using Labor Operation E2020-Wheel Alignments, E2000-Toe Adjust and E0200, E0201, E0203, E0204-Wheel Balance

Released 11/3/2009
Information on Tire Radial Force Variation (RFV)

Released 10/30/2009
Revised General Motors New Vehicle Tire Warranty Program

Released 10/30/2009
GM of Canada New Vehicle Limited Warranty Tire Program

Released 10/16/2009
Information on Replacement of Shock Absorbers and Struts Due to Fluid Leaks

Released 10/8/2009
Statement on Tire Sealant Included in GM Inflator Kits (Supplied with New Vehicles or as GM Accessory)

Released 8/13/2009
Information on Slight or Mild Tire Feathering and Recommended Practices (Normal Tire Wear Condition)

Released 8/7/2009
Diagnostic Tips/Recommendations When Power Steering Pump Replacement Is Necessary

Released 8/5/2009
Information on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires

Released 7/24/2009
Mounting, Balancing and Installation of Accessory Wheels and Tires Available Through GM Accessories

Released 6/8/2009
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 11/5/2019
J-35616-64B Or EL-35616-58 Terminal Test Probe Information/Repair

Released 10/10/2019
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/9/2019
Key Code Security Rules and Information on GM KeyCode Look-Up Application (U.S. Only)

Released 9/17/2019
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 6/3/2019
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 5/9/2019
Information on Tire Radial Force Variation (RFV)

Released 11/20/2018
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 11/5/2018
Working with GM on a Product Assistance Claim (PAC)

Released 10/26/2018
Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts

Released 10/8/2018
PAC Courtesy Transportation Assistance Program

Released 9/11/2018
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 6/22/2018
Dealer Responsibility for Cargo Carrying Capacity Labeling

Released 5/30/2018
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 5/14/2018
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/10/2018
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 2/1/2018
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 12/15/2017
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 12/4/2017
Enhancing Field Product Reports with Digital Pictures

Released 8/23/2017
Paint-less Dent Repair Process

Released 8/10/2017
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 7/25/2017
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 6/23/2017
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 6/22/2017
Interior Cleaning -- Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer --Product Availability

Released 6/8/2017
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 6/2/2017
Concerns Or Questions Regarding Installation Of Dealer Installed Accessories

Released 5/26/2017
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 4/6/2017
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 3/15/2017
Warranty Administration - Field Action Courtesy Transportation Policy

Released 3/15/2017
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 12/14/2016
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 12/5/2016
Warranty Administration - GM Dealer Empowerment Program and Goodwill Procedures

Released 11/18/2016
Concerns Or Questions Regarding Installation Of Dealer Installed Accessories

Released 11/14/2016
Warranty Administration - Change in Product Field Action Customer Reimbursement Procedure (U.S. Dealers Only)

Released 11/1/2016
Warranty Administration - Updated - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 10/13/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 10/6/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 9/30/2016
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 9/30/2016
Changes to Essential and Available Tool Numbering System

Released 9/27/2016
Warranty Administration - New Global Labor Codes

Released 9/19/2016
Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS)

Released 8/12/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 8/12/2016
Warranty Administration - Servicing Vehicles from Canada (U.S. Dealers Only)

Released 7/13/2016
38660 - A16-2038660 GMI700 31UX Missing GM Roadside Kit

Released 6/8/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/20/2016
Service Programming System (SPS) Errors (E4398, E4399, E4403, M4404 M4413, E4414, E4423 or E4491)

Released 5/20/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/16/2016
New U.S. Dealer Special Tool Loan Program

Released 4/22/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 4/18/2016
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 4/14/2016
Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 3/29/2016
Information on COAX Repair Kit Availability

Released 3/29/2016
Being Prepared for TAC, Caller Preparedness and Checklist - Contacting U.S. Technical Assistance (TAC) and Use of Strategy Based Diagnostics

Released 3/14/2016
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 3/1/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 2/5/2016
Hem Flange Rust Repair

Released 11/25/2015
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 10/31/2015
PQC Assembly Replacement Process - For Dealers Required to Contact PQC Prior to Replacing an Assembly (U.S. and Canada Only)

Released 10/31/2015
Information on the Use of Non GM Approved Battery Chargers and Booster Packs

Released 10/31/2015
Warranty Administration - Causal Part Requirements for Transactions Submitted to GM for Payment

Released 10/31/2015
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/31/2015
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 10/31/2015
Information on Drilling High Strength Steel Related to Collision Repair

Released 10/31/2015
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 10/31/2015
Engine Repair Tip for Installation of Pistons

Released 10/31/2015
Warranty Administration - Change in Product Field Action Customer Reimbursement Procedure (U.S. Dealers Only)

Released 10/31/2015
Dealer Reimbursement Procedures for CAC Tier 1 and Tier 2 Empowerment Tool: Diagnostic Fee, Short Term Rental, and Up-Front Towing (U.S. Only)

Released 10/31/2015
Product Quality Center (PQC) Assembly Replacement Process - For Dealers Required to Contact PQC Prior to Replacing an Assembly (U.S. and Canada Only)

Released 10/31/2015
Warranty Administration - GM Dealer Empowerment Program and Goodwill Procedures

Released 10/31/2015
Warranty Administration - New Vehicle Maintenance Program Cross-Border Servicing between the U.S. and Canada

Released 10/31/2015
Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS)

Released 9/12/2015
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 9/5/2015
GM Wiring Repair Strategy Information

Released 9/5/2015
Brake Lathe Calibration Procedure

Released 9/5/2015
Enhancing Field Product Reports with Digital Pictures

Released 8/22/2015
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 8/8/2015
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 7/25/2015
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 7/18/2015
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 7/12/2015
Application of Anti-Corrosion Materials

Released 6/20/2015
GM TAC Support of Vehicle Vibration Complaints - US And Canada Dealers Only

Released 5/30/2015
Automatic Transmission Oil Cooler Flow Test Essential Tool J-45096 TransFlow

Released 3/14/2015
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 12/5/2014
Information for Dealers on How to Submit a Product Information Report (PIR) (Canada Only)

Released 7/8/2014
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To

Released 5/22/2014
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510, 4041520 and 250 Mile/400 Km Labor Operation Restriction (North America ONLY)

Released 2/6/2014
Information on Slight or Mild Tire Feathering and Recommended Practices (Normal Tire Wear Condition)

Released 6/28/2013
Key Cutting Procedure for Obtaining Replacement Key

Released 6/19/2013
Correct Selection Of Labor Codes

Released 6/7/2013
IPC Odometer Programming Method Quick Reference Guide

Released 5/21/2013
GM TAC Support of Vehicle Vibration Complaints - U.S. Dealers Only

Released 5/15/2013
J-35616-64B Terminal Test Probe And Replacement Terminal

Released 5/10/2013
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 3/22/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V6 and V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 3/1/2013
Paint-less Dent Repair Process

Released 1/1/2013
IPC Odometer Programming Method Quick Reference Guide

Released 9/4/2012
Key Cutting Procedure for Obtaining Replacement Key

Released 9/4/2012
GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period

Released 9/4/2012
Diagnostic Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 4/18/2012
Poor Radio Reception or Radio Static/Increased Interference with Rear Window Defogger On or Some Rear Window Defogger Grids May Be Inoperative

Released 3/19/2012
Hem Flange Rust Repair

Released 3/5/2012
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 1/13/2012
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 10/24/2011
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 10/22/2011
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 10/22/2011
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510 and Battery Part Restriction (North America ONLY)

Released 9/26/2011
Global Diagnostic System 2 (GDS 2) General Information

Released 8/10/2011
Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS)

Released 7/22/2011
Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm

Released 7/22/2011
Enhancing Field Product Reports with Digital Pictures

Released 6/17/2011
Improperly Formatted SI Screen Characters

Released 6/9/2011
Warranty Administration-Revised Customer Concern Not Duplicated (CCND)/Verified Labor Operation Numbers/How to Submit CCND Transactions in GWM / Elimination of E9995, J9993, J9994 and J9995

Released 5/23/2011
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 5/19/2011
IPC Odometer Programming Method Quick Reference Guide

Released 5/9/2011
Information for Dealers on How to Submit a Product Information Report (PIR) (Canada Only)

Released 5/5/2011
Change in Product Field Action Customer Reimbursement Procedure (U.S. Dealers Only)

Released 4/18/2011
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 4/13/2011
Warranty Parts Center (WPC) Special Part Request Enhancement - New Expedited Overnight Shipping Process and Form Information

Released 4/7/2011
Expediting Warranty Parts

Released 3/2/2011
Automatic Transmission Oil Cooler Flush and Flow Test Essential Tool J-45096 TransFlow

Released 2/3/2011
Expanded Customer Concern Not Duplicated (CCND)/Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 12/14/2010
Introduction of New Global Diagnostic System 2 (GDS2)

Released 11/19/2010
Application of Anti-Corrosion Materials

Released 10/18/2010
Warranty Code Generated by El-50313/Charger Required for N0110, Battery Parts Rest

Released 10/13/2010
General Motors Dealership Critical Equipment Requirements and Recommendations

Released 9/2/2010
Engineering Information (EI) Process

Released 9/1/2010
Correct Selection Of Labor Codes

Released 8/23/2010
Parts Restriction on Ordering OnStar Generation 8 and Generation 9 Vehicle Communication Interface Modules (VCIM)

Released 8/6/2010
Information on Drilling High Strength Steel Related to Collision Repair

Released 7/30/2010
Electronic Exchange Program Changes

Released 7/1/2010
Out-of-Warranty Parts for Engineering Analysis

Released 6/17/2010
Free Agent Best Practices for HUMMER, Pontiac, Saab and Saturn Customers or Those Affected by Dealership Consolidation (U.S. Only) (SB10168)

Released 6/11/2010
Navigation Procedure for Snapshot Data Using Global Diagnostic System (GDS), Uploading Snapshot Data to Computer and E-Mailing

Released 6/9/2010
Warranty Admin - Expanded Customer Concern Not Duplicated (CCND)/Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 5/28/2010
Expediting Warranty Parts

Released 5/27/2010
Key Code Security Rules and Information on GM KeyCode Look-Up Application (Canada Only)

Released 5/26/2010
Warranty Admin - Warranty Claims Submission-Importance of GM Part Numbers and Parts with Date Codes

Released 5/24/2010
Technical Assistance Center (TAC) Coverage Available for Current and Last Nine Model Year Vehicles (U.S. Only)

Released 5/21/2010
Improperly Formatted SI Screen Characters

Released 5/20/2010
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 5/20/2010
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 5/19/2010
Warranty Administration - Labor Operation Z1111 - Suspected Tampering or Vehicle Modifications

Released 5/18/2010
Information for Dealers on How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 5/17/2010
Information for Dealers on How to Submit a Product Information Report (PIR) (Canada Only)

Released 5/4/2010
Enhancing Field Product Reports with Digital Pictures

Released 5/4/2010
Information on Tire Radial Force Variation (RFV)

Released 5/3/2010
Warranty Administration-Revised Wiring Repair Labor Operations and Required Additional Information

Released 4/29/2010
Unnecessary Flushing Services, Additive Recommendations and Proper Utilization of GM Simplified Maintenance Schedule to Enhance Customer Service Experience

Released 4/26/2010
Required Return Criteria of Complete Electrical Center (EC) and Body Control Module (BCM) with Integrated Electrical Center to Warranty Parts Center (WPC)

Released 3/29/2010
Revised General Motors New Vehicle Tire Warranty Program and Global Warranty Management (GWM) Submission Rollout Information (U.S. Dealers Only)

Released 3/5/2010
Information for Electrical Ground Repair-Use New Replacement Fasteners with Conductive Finish

Released 2/15/2010
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 2/4/2010
Car and Truck Fix It Right the First Time Issues

Released 1/14/2010
Navigation Procedure for Snapshot Data Using Global Diagnostic System (GDS), Uploading Snapshot Data to Computer and E-mailing

Released 1/5/2010
Exterior Paint Codes

Released 12/11/2009
Unnecessary Engine Crankcase and Subsystems Flushing Services, Additive Recommendations and Proper Utilization of GM Simplified Maintenance Schedule to Enhance Customer Service Experience

Released 11/11/2009
New Labor Operation Codes for Dealer-Installed GM Accessories Replaced During Warranty Coverage Period

Released 9/24/2009
Discontinuation of Printed GM VIN Cards

Released 9/11/2009
GM Training - September 2009 New Course Information (For U.S. Dealers and Aftermarket)

Released 8/13/2009
Information on Paint Stain Under Protective Shipping Film

Released 8/10/2009
GM Training - August 2009 New Course Information (For U.S. Dealers and Aftermarket)

Released 7/22/2009
GM Training - July 2009 New Course Information (For U.S. Dealers and Aftermarket)

Released 7/16/2009
Technical Assistance Center (TAC) Coverage Available for Current and Last Nine Model Year Vehicles (U.S. Only)

Released 6/22/2009
Bumps or Rust Colored Spots in Paint Due to Rail or Iron Dust (Remove Rail Dust)

Released 6/16/2009
Information Required Before Contacting GM Technical Assistance or When Ordering Replacement OnStar VCIM

Released 6/15/2009
GM Training - June 2009 New Course Information (For U.S. Dealers and Aftermarket)

Released 6/15/2009
Engineering Information (EI) Process

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 10/31/2015
Normal Characteristic - Car Wash Mode - Rear Wiper and/or Front Rain Sense Wipers (if equipped) Turn Off In Neutral

Released 10/31/2015
Normal Characteristic - Car Wash Mode - Rear Wiper and/or Front Rain Sense Wipers (if equipped) Turn Off In Neutral

Released 7/18/2015
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/15/2013
Windshield Wiper Performance, Cleaning Instructions and Maintenance

Released 2/21/2011
Windshield Wiper Performance, Cleaning Instructions and Maintenance

Released 9/14/2010
Car and Truck Fix It Right the First Time Issues

Released 4/28/2010
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 1/14/2010
Preventing Damage on Dealer Lots During Longer Periods in Dealer Inventory and Maintaining High CSI Scores

Released 11/12/2009
Preventing Damage on Dealer Lots During Longer Periods in Dealer Inventory and Maintaining High CSI Scores

Released 6/8/2009
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores