Get Free 2013 CADILLAC ESCALADE V8, 6.2L; OHV; 16V; SEFI; FFV TSBs

Released 6/24/2020
Warranty Administration - Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only)

Released 5/27/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 5/20/2020
IPC Odometer Programming Method Quick Reference Guide

Released 5/7/2020
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 5/6/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 4/14/2020
Underbody Component Corrosion

Released 4/3/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/20/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/18/2020
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 2/20/2020
Passenger Outside Mirror Hesitates Or Jerky Movement During Curb View Assist

Released 1/21/2020
Warranty Administration - Repurchase Vehicle Dealer Processing Fee Labor Operation and Submission Guidelines (U.S. ONLY)

Released 12/12/2019
Service Programming System (SPS) Errors (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961)

Released 11/25/2019
Use of Dealer Case Management (DCM) and Technician Preparedness for Contacting U.S. Technical Assistance (TAC)

Released 11/19/2019
Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting (U.S. and Canada Only)

Released 10/16/2019
Information for Dealers on How to Submit a Product Information Report (PIR) (Canada Only)

Released 9/6/2019
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (US Dealers Only).

Released 9/5/2019
Creak/Pop Noise From Front Over Bumps

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 6/26/2019
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions

Released 6/26/2019
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 5/2/2019
Use of Dealer Case Management (DCM) and Technician Preparedness for Contacting U.S. Technical Assistance (TAC)

Released 4/23/2019
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 4/1/2019
Information on Proper Use of Floor Mats

Released 3/28/2019
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 3/26/2019
Warranty Administration - Updated - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 3/25/2019
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/25/2019
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/22/2019
Engineering Information (EI) Process

Released 3/22/2019
Information on Proper Use of Floor Mats

Released 3/18/2019
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 3/14/2019
Properly Maintaining Vehicles in Dealer Inventory

Released 3/13/2019
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only).

Released 3/13/2019
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (US Dealers Only)

Released 3/8/2019
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 3/6/2019
Verifying Odometer Accuracy

Released 2/26/2019
Requesting a New Key Code for Customer with Lost or Stolen Keys

Released 2/15/2019
Diagnostic Tips For I/M Flags Resetting After Ignition Cycled

Released 2/14/2019
Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting (U.S. and Canada Only)

Released 2/8/2019
Warranty Administration – Labor Operation 0600014 – Suspected Tampering or Vehicle Modifications

Released 2/5/2019
Properly Maintaining Vehicles in Dealer Inventory

Released 1/31/2019
Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS)

Released 1/31/2019
Use of Dealer Case Management (DCM) and Technician Preparedness for Contacting U.S. Technical Assistance (TAC)

Released 1/18/2019
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 1/14/2019
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 1/2/2019
Photographing Various Vehicle Concerns and Submitting Them to the GM Technical Assistance Center (TAC)

Released 12/21/2018
Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers

Released 12/17/2018
Normal Characteristic - Tailgate Cable Slack

Released 12/17/2018
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 12/17/2018
Diagnostic Tip: EL-51578 MOST Bus Diagnostic Tool Kit

Released 12/13/2018
Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC)

Released 12/13/2018
Hybrid No Crank With DTC B009F or Service Hybrid message with no codes.

Released 12/5/2018
Warranty Administration - Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 12/5/2018
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 11/30/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 11/27/2018
Information for Dealers/Service Advisors on When and How to Submit a Pre-Repair Authorization (PRA) (U.S. Dealers Only)

Released 11/20/2018
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 11/20/2018
Requirements For OnStar Over The Air Programming And Updates

Released 11/20/2018
Diagnostic Tips: XM Audio Traffic And Travel Link Availability And Operation

Released 11/14/2018
Diagnostic Tip - Headliner Sagging Reattach Hook and Loop Patch

Released 11/13/2018
HVAC Inop Temperature or Air Distribution Mode will not Change

Released 11/5/2018
Working with GM on a Product Assistance Claim (PAC)

Released 11/2/2018
Warranty Administration - Guidelines for Multiple Repairs with Independent Causes (GM Canada Dealers only)

Released 10/30/2018
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 10/26/2018
Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts

Released 10/23/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/19/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/17/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/15/2018
SES Light, Misfire, DTC P0300, And/or A Chirp, Squeak, Squeal, Or Tick Noise - Potential

Released 10/10/2018
AC Blows Warm or Poor Performance

Released 10/8/2018
PAC Courtesy Transportation Assistance Program

Released 10/3/2018
Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold

Released 10/3/2018
Diagnostic Tip: Fuel Injected Gasoline Engines Possible No Start Extended Crank or Fuel Pressure Related DTCs

Released 10/3/2018
IPC Odometer Programming Method Quick Reference Guide

Released 9/27/2018
Unwanted Stability Activation and/or C0710

Released 9/26/2018
Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPM

Released 9/11/2018
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 9/5/2018
Information on A/C Odors During Start Up in Hot Humid Climates

Released 8/28/2018
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 8/24/2018
Variable Diagnostic Time Allowances (U.S. Only)

Released 8/22/2018
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 8/22/2018
Diagnostic Tips for Odor Emanating from HVAC System

Released 8/22/2018
Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center

Released 8/22/2018
Information on Paint Stain Under Protective Shipping Film

Released 8/22/2018
Rear and Side Tempered Glass Spots (Quench Marks)

Released 8/22/2018
Hem Flange Rust Repair

Released 8/8/2018
Alleged Cylinders Out Of Round

Released 7/25/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 7/24/2018
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 7/24/2018
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 7/23/2018
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 7/16/2018
Random Bump Chuggle or Fishbite Sensation While Cruising At Approximately 1,300 RPM

Released 7/6/2018
Diagnostic Aid: Part Identification For Next Generation Infotainment Components And Correct Labor Codes

Released 7/6/2018
Grind/Ratchet Noise Occurs When Shifting Into Park While In 4 Wheel Drive Low

Released 7/3/2018
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 6/22/2018
Dealer Responsibility for Cargo Carrying Capacity Labeling

Released 6/21/2018
Information on New Refrigerant (R1234yf) for A/C Service

Released 6/20/2018
AC Blows Warm or Poor Performance

Released 5/30/2018
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 5/25/2018
Information on New Refrigerant (R1234yf) for A/C Service

Released 5/23/2018
Diagnostic Tip: Apple Device Connectivity Issues due to USB Cord Concern

Released 5/15/2018
Information on New Refrigerant (R-1234yf) for A/C Service

Released 5/14/2018
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/10/2018
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 5/4/2018
Warranty Administration - Proper Labor Operation Selection and Causal Part Identification for Warranty Transactions

Released 4/20/2018
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation 5430130 Fuse Replacement

Released 4/19/2018
Information on Engine Oil Life Monitor Operation Calculation

Released 4/9/2018
Information on Water or Ethylene Glycol in Transmission Fluid

Released 4/6/2018
Underbody Component Corrosion

Released 4/4/2018
Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting (U.S. and Canada Only)

Released 4/4/2018
DRLs or Auto Headlights Will Not Disable with Headlamp Switch

Released 3/27/2018
Speedometer Needle Accuracy Information

Released 3/16/2018
Eliminating Unwanted Odors in Vehicles

Released 3/12/2018
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 3/9/2018
GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/5/2018
Fleet Key Option - Adding Keys / Converting

Released 2/28/2018
Red LED, No WiFi Operation, and/or Limited OnStar Module Functionality After OnStar Module Replacement for Another Condition

Released 2/27/2018
Warranty Administration - Updated - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 2/1/2018
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 1/17/2018
Warranty Administration - Warranty Claims Submission - Outside Rear View Mirrors

Released 12/7/2017
Dealer Responsibility for Cargo Carrying Capacity Labeling

Released 12/6/2017
Normal Characteristic - Clock Does Not Update or Slow to Update

Released 12/5/2017
Intermittent No Crank/No Start, No Module Communication, MIL, Warning Lights, Vehicle Messages or DTCs Set by Various Control Modules - Diagnosing and Repairing Fretting Corrosion (Disconnect Affected Connector and Apply Dielectric Lubricant)

Released 11/20/2017
Diagnostic Tip- Information for U0140 or U0073 (BCM Appears Off Line On The High Speed Buss)

Released 11/17/2017
Intermittent Malfunction Indicator Lamp (MIL) Illuminated, DTC P2138 with Reduced Engine Power (Repair Instrument Panel (IP) to Body Harness Connector)

Released 11/17/2017
Information on COAX Repair Kit Availability

Released 11/7/2017
Verifying Odometer Accuracy

Released 10/6/2017
Diagnostic Tip - Diagnosing Vehicles with OnStar DTC B101D -37

Released 9/28/2017
Diagnostic Tip: OnStar Vehicles with B101D and Symptom Codes

Released 9/27/2017
Carpet Damage, Seat Mounting Stud Wear Through, Hole in Second Row (Intermediate) Carpet

Released 8/30/2017
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 8/24/2017
Information on Heated/Cooled Cup Holder Service Parts

Released 8/23/2017
Paint-less Dent Repair Process

Released 7/25/2017
Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application

Released 6/30/2017
Stalling - Hesitation - Lack Of Performance P018B and/Or P2635 Setting In High Ambient Temperatures

Released 6/23/2017
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 6/22/2017
Interior Cleaning -- Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer --Product Availability

Released 6/16/2017
Seat Belt Extender Availability

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 6/14/2017
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 5/10/2017
Warranty Administration - Automatic Transmission Oil Cooler Flush and Flow Test

Released 4/25/2017
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 4/19/2017
Non-Design Intent Wheel Lock Nuts and Lug Nuts

Released 4/12/2017
Underbody Component Corrosion

Released 4/10/2017
Information on Proper Use of Floor Mats

Released 3/29/2017
Information on Driveline Clunk Noise

Released 3/23/2017
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 3/15/2017
Warranty Administration - Field Action Courtesy Transportation Policy

Released 3/10/2017
Security Code Input Message with SPS Error Code E5659, M5304 and/or M5530 During TIS2web Programming

Released 3/7/2017
Fleet Key Option - Adding Keys / Converting

Released 2/3/2017
Normal Characteristic - Tailgate Cable Slack

Released 12/19/2016
Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

Released 12/9/2016
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 11/15/2016
Alleged Cylinders Out Of Round

Released 11/15/2016
Diagnostic Information for Supplemental Inflatable Restraint (SIR) System, Intermittent AIR BAG Indicator/Lamp Illuminated with DTC(s) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 or B0044 Set

Released 11/10/2016
Information on Side Door Window Glass Chipping Caused by Hanging Vehicle Key Lock Box

Released 11/2/2016
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 10/24/2016
Audio Muting When Listening to Some Sirius XM Channels Due to Interference in Some Geographic Locations

Released 10/7/2016
PQC Assembly Replacement Process - Dealers Required to Contact PQC Prior to Replacing an Assembly

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 9/30/2016
Instructions for Installing Techline Infotainment DVD (GMNA Only)

Released 9/30/2016
Information on Side Door Window Glass Chipping Caused by Hanging Vehicle Key Lock Box

Released 9/30/2016
Diagnostic Tips for Difficult to Resolve Tire/Wheel Vibration Concerns

Released 9/30/2016
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 9/30/2016
Warranty Administration - Warranty Claims Submission - Outside Rear View Mirrors

Released 9/30/2016
HomeLink® Programming to a Genie Intellicode® 2 Garage Door Opener

Released 9/30/2016
Diagnosis and Repair HVAC Blower Function

Released 9/30/2016
Changes to Essential and Available Tool Numbering System

Released 9/30/2016
Wheel Balancing Machine Finish Damage to Chrome Clad or ChromeTech® Wheels

Released 9/30/2016
Handsfree/Bluetooth Audio Quality Issues

Released 9/27/2016
Warranty Administration - Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications

Released 9/22/2016
Hem Flange Rust Repair

Released 9/22/2016
Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

Released 9/16/2016
IPC Odometer Programming Method Quick Reference Guide

Released 9/14/2016
OnStar Will Not Power Up

Released 9/9/2016
Rough Idle Crank No Start Extended Crank Or Misfire Due to Excessive Carbon On Top of the Valves or Sticking Valves

Released 8/12/2016
Warranty Administration - Servicing Vehicles from Canada (U.S. Dealers Only)

Released 8/3/2016
Non-approval of Clipping (Sectioning of Two Vehicles) for Collision Repair

Released 7/28/2016
Engine Misfire, Ticking/Knocking Noise, No Compression due to Piston Damage, Malfunction Indicator Lamp (MIL) Illuminated

Released 7/11/2016
Information for Engine Concerns Resulting from Lack of Scheduled Maintenance, Improper Service or Aftermarket Calibrations

Released 7/11/2016
Traction Control Light Flashes Under Hard Acceleration at Higher Road Speeds

Released 6/10/2016
Information on Proper Use of Floor Mats

Released 5/31/2016
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 5/16/2016
New U.S. Dealer Special Tool Loan Program

Released 5/13/2016
Accessory Power Outlet and Trailer Lighting Fuse Replacement - Use Global Labor Operation 5430130 Fuse Replacement

Released 5/10/2016
Abnormal Noise And Or Vibration While Driving Due To Non-GM Aftermarket Accessory

Released 4/27/2016
Information on Vehicles Designed to Operate on Gaseous Fuels

Released 4/20/2016
Radio Does Not Mute Enough When OnStar Turn-By-Turn Navigation Directions Are Announced (Increase Volume Setting or Request Soft Mute Feature Change Through OnStar Customer Service)

Released 4/12/2016
Rear and Side Tempered Glass Spots (Quench Marks)

Released 4/12/2016
Information Regarding Magnetic Drain Plugs

Released 4/7/2016
Underbody Component Corrosion

Released 4/5/2016
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 4/5/2016
Grease or Sealant Visible on Electronic Power Steering Gear - Should Not Be Interpreted as Leak

Released 3/31/2016
Infotainment System Will Not Return to Media After Bluetooth Call Ends

Released 3/29/2016
Being Prepared for TAC, Caller Preparedness and Checklist - Contacting U.S. Technical Assistance (TAC) and Use of Strategy Based Diagnostics

Released 3/14/2016
Power Foldaway Mirror Glass Shakes, Flutters at Normal Driving Speeds

Released 3/11/2016
Information Regarding Servicing Components Located Near SIR Components

Released 3/7/2016
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 3/3/2016
Side Detection System Unavailable or Intermittently Side Blind Zone Stops Working

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/2/2016
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/1/2016
2-MODE (HYBRID) Navigation Radio Will Not Display Current Hybrid Mode

Released 2/29/2016
Replacement Information for Broken T-Bolt on Negative and/or Positive Battery Cable Terminal

Released 2/19/2016
Ambient Temperature Display Not Reading Outside Temperature at Times or A/C Compressor Inoperative Due To Low Ambient Temperature

Released 2/9/2016
Cold Engine Tick Noise That May Last Up To 50 Seconds

Released 2/9/2016
Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

Released 2/8/2016
Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage

Released 2/5/2016
Hem Flange Rust Repair

Released 1/28/2016
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 1/1/2016
Information on Diagnosis and Replacement of Shock Absorber and Strut Due to Fluid Leak

Released 12/22/2015
IPC Odometer Programming Method Quick Reference Guide

Released 12/15/2015
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 12/7/2015
Radio Display Touchscreen Inoperative or Inaccurate

Released 11/25/2015
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 11/23/2015
Verifying Odometer Accuracy

Released 11/12/2015
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 11/6/2015
Diagnostic Tips for Reduced Acceleration at Low Speed and/or Transmission Slipping from a Launch, DTC P0751 Set

Released 10/31/2015
Information on Voltmeter Gauge Fluctuation Due to Regulated Voltage Control System and Concerns About Camper/Trailer Battery Charging

Released 10/31/2015
Inspect XM/Cellular Mobile Phone/OnStar Antenna for Looseness or Damage, XM/Cellular/OnStar Reception Performance Degraded, Rattle/Flutter/Squeak Noise, Wind Noise/Whistle at Highway Speeds, Water Leak on Headliner at Sunvisor

Released 10/31/2015
Repair Information for Reconnection of Rear Window (Defroster) Contact or Tab

Released 10/31/2015
Information on Proper Use of Floor Mats

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
Inspect XM/Cellular Mobile Phone/OnStar Antenna for Looseness or Damage, XM/Cellular/OnStar Reception Performance Degraded, Rattle/Flutter/Squeak Noise, Wind Noise/Whistle at Highway Speeds, Water Leak on Headliner at Sunvisor

Released 10/31/2015
Vibration Analysis Worksheet

Released 10/31/2015
Information on Removal/Cracking of Stainless Steel Wheel Nut Caps

Released 10/31/2015
Information on Poor, Limited, Reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) Range

Released 10/31/2015
Mounting, Balancing and Installation of Accessory Wheels and Tires Available Through GM Accessories

Released 10/31/2015
Control Module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 Shared In Multiple Modules

Released 10/31/2015
White, Milky or Cloudy Appearance of Front Differential Fluid

Released 10/31/2015
Diagnostic Tips for Preventing Oil Leaks After Changing Oil and Filter

Released 10/31/2015
Exterior Lighting Components Tinted or Smoked by an Outside Vendor

Released 10/31/2015
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 10/31/2015
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 10/31/2015
Use of Nitrogen Gas in Tires

Released 10/31/2015
Diagnostic Tip for Low Line Pressure or Pressure Regulator Valve Stuck After Pump Cover Replacement

Released 10/31/2015
Warranty Administration - New Vehicle Maintenance Program Cross-Border Servicing between the U.S. and Canada

Released 10/31/2015
Information on Paint Stain Under Protective Shipping Film

Released 10/31/2015
Engine Oil Consumption on Aluminum Block/Iron Block Engines with Active Fuel Management (AFM) (Install AFM Oil Deflector and Clean Carbon from Cylinder and/or Install Updated Valve Cover)

Released 10/31/2015
Updated Warranty and Policy Program for Electronic Products (U.S. and Canada)

Released 10/31/2015
Warranty Administration - Causal Part Requirements for Transactions Submitted to GM for Payment

Released 10/31/2015
Information on the Use of Non GM Approved Battery Chargers and Booster Packs

Released 10/31/2015
Fuel Odor During Fuel Filling or During Idle, Possible P0442 or P0455 DTCs Set

Released 10/31/2015
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 10/31/2015
Unable To Communicate With The EBCM DTC U0121

Released 10/31/2015
Turn By Turn Directions Not Displayed After Canada Upgrade

Released 10/31/2015
Updated Warranty and Policy Exchange Program for Electronic Products (U.S. and Canada)

Released 10/31/2015
Information on Engine Oil Consumption Guidelines

Released 10/31/2015
Alleged No Park or Vehicle Rolls in Park or Park Will Not Hold

Released 10/31/2015
Service Parts Safety - Windshield Wiper Motor Failure

Released 10/31/2015
Normal Characteristic - Tailgate Cable Slack

Released 10/31/2015
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/31/2015
Upper Door Panel Material Appears To Be Pulling Away From Backing

Released 10/31/2015
White Film/Residue on Vehicle Interior, Door Trim Panels and/or Instrument Panel (IP)

Released 10/31/2015
Automatic Transmission Shift and Engine Driveability Concerns and/or MIL ON Due to Aftermarket Oil Bath Type Air Filter Use

Released 10/31/2015
Information on Drilling High Strength Steel Related to Collision Repair

Released 10/31/2015
GM of Canada OnStar Cellular Communication Upgrade

Released 10/31/2015
Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles

Released 10/31/2015
PAC Courtesy Transportation Assistance Program

Released 9/5/2015
Intermittent Malfunction Indicator Lamp (MIL) Illuminated, DTC P2138 with Reduced Engine Power (Repair Instrument Panel (IP) to Body Harness Connector)

Released 9/5/2015
Enhancing Field Product Reports with Digital Pictures

Released 9/5/2015
Eliminating Unwanted Odors in Vehicles

Released 8/29/2015
Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting (U.S. and Canada Only)

Released 8/22/2015
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 8/8/2015
Information on Proper Use of Floor Mats

Released 8/8/2015
Seat Belt Buckle Latching Issues and/or Seat Belt Warning Lights Illuminated

Released 8/1/2015
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 7/25/2015
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 7/25/2015
ACDelco Replacement Battery Warranty Procedures

Released 7/18/2015
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 7/18/2015
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 7/18/2015
Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting (U.S. and Canada Only)

Released 7/12/2015
Application of Anti-Corrosion Materials

Released 7/12/2015
TOP TIER Detergent Gasoline Information and Available Brands

Released 6/27/2015
SES Lamp With Camshaft Actuator Codes After SI Diagnosis Have Been Followed

Released 6/27/2015
Loss of High Speed GMLAN Communications, Intermittent No Crank, IP Gauge Fluctuation, Intermittent Door Lock Cycling / Chime Operation, Various IP Warning Lamps Illuminated, Transmission May Not Shift, Communication DTCs U0073, U0100, U0101, U0102, U0109,

Released 6/27/2015
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 6/6/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 5/30/2015
Usage of E85 Fuel in GM Vehicles

Released 5/23/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/2/2015
Intermittently Key Will Not Rotate in Door or Ignition Lock Cylinder

Released 5/2/2015
Various Vehicle Handling Concerns Suspension Noise Or Damaged Suspension Components Due To Vehicle Modifications

Released 4/25/2015
Inspect XM/Cellular Mobile Phone/OnStar Antenna for Looseness or Damage, XM/Cellular/OnStar Reception Performance Degraded, Rattle/Flutter/Squeak Noise, Wind Noise/Whistle at Highway Speeds, Water Leak on Headliner at Sunvisor

Released 4/4/2015
Normal Characteristic - Tailgate Cable Slack

Released 3/28/2015
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 1/31/2015
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 12/7/2014
Diagnostic Tip: OnStar Module Does Not Support All B101D Symptom Codes

Released 11/13/2014
Unwanted Stability Activation and/or C0710

Released 11/11/2014
Speedometer Needle Accuracy Information

Released 11/4/2014
Engine Oil Consumption on Aluminum Block/Iron Block Engines with Active Fuel Management (AFM) (Install AFM Oil Deflector and Clean Carbon from Cylinder and/or Install Updated Valve Cover)

Released 8/8/2014
Concerns Or Questions Regarding The Installation Of Dealer Installed Accessories

Released 8/7/2014
Inside Rear View Mirror is Loose and/or Mirror Mounting Bracket Fell Off

Released 7/30/2014
DIC Message Press Check To Turn Off Motion Sensor

Released 7/17/2014
Service Update for Inventory Vehicles Only - Rear Side Door Reveal Molding Contact - Expires February 28, 2015

Released 7/15/2014
Service Hybrid System Message, MIL or Loss of Propulsion with DTC P1ABE, P0A7E or P0C32 Set

Released 7/14/2014
Powertrain and Various Electrical/Electronic Control Issues

Released 7/11/2014
Information Regarding A/C Service Valve Tethered Cap Requirements in the State of Idaho

Released 7/8/2014
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To

Released 6/19/2014
Radio Reprogramming Using Techline/Service Programming System (SPS) - Ensuring Correct Vehicle Selection

Released 8/28/2013
Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting

Released 8/28/2013
Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting

Released 5/3/2012
Information on Tire Radial Force Variation (RFV)

Released 1/13/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 10/24/2011
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 10/13/2011
Eliminating Unwanted Odors in Vehicles

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 2/12/2019
Procedure for Installation of an Aftermarket Trailer Brake Controller

Released 12/5/2018
Warranty Administration - Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 11/22/2017
Unwanted Grade Braking, Low Power, and/or Transmission Busy Shifting / P057B, P057C, and/or P057D

Released 11/13/2017
Normal Mode Powertrain Grade Braking Feature

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 4/12/2017
Underbody Component Corrosion

Released 11/18/2016
(HYBRID) ABS Light On After Sequential Programming

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 9/22/2016
(Hybrid) 2-Mode GM TAC Part Restriction for EBCM & BPMV has ended

Released 9/21/2016
Unwanted Grade Braking, Low Power, and/or Transmission Busy Shifting / P057B, P057C, and/or P057D

Released 9/14/2016
Service StabiliTrak Message Displayed in DIC, StabiliTrak Indicator Light On, DTC C0455 and/or C0710 Set

Released 5/3/2016
(Hybrid) 2-Mode GM TAC Part Restriction for EBCM & BPMV

Released 3/21/2016
Unwanted Grade Braking, Low Power, and/or Transmission Busy Shifting / P057B, P057C, and/or P057D

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/1/2016
2 MODE HYBRID Additional Information On Bleeding The Brakes

Released 1/25/2016
Service StabiliTrak Message Displayed in DIC, StabiliTrak Indicator Light On, DTC C0455 and/or C0710 Set

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
Unable To Communicate With The EBCM DTC U0121

Released 10/31/2015
Normal Mode Powertrain Grade Braking Feature

Released 9/5/2015
Brake Lathe Calibration Procedure

Released 8/1/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 6/6/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 11/13/2014
Unwanted Stability Activation and/or C0710

Released 7/28/2014
Normal Mode Powertrain Grade Braking Feature

Released 7/25/2014
Unwanted Grade Braking, Low Power, and/or Transmission Busy Shifting

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 1/13/2016
Hybrid No Crank or Loss of High Speed Communications

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 3/14/2015
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 6/12/2020
SIR MIL With DTCs B0012 B0013 B0014 B0015 B0019 B0020 B0021 and/or B0022 (Aftermarket USB/Phone Charger)

Released 5/21/2020
Misfire Template

Released 5/20/2020
IPC Odometer Programming Method Quick Reference Guide

Released 5/14/2020
IPC Odometer Programming Method Quick Reference Guide

Released 4/27/2020
Speedometer Needle Accuracy Information

Released 2/20/2020
Passenger Outside Mirror Hesitates Or Jerky Movement During Curb View Assist

Released 11/26/2019
Key Code Security Rules and Information on GM KeyCode Look-Up Application (U.S. Only)

Released 11/5/2019
J-35616-64B Or EL-35616-58 Terminal Test Probe Information/Repair

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 7/16/2019
Multiple U-code Diagnostic Information – With one having symptom Byte 71

Released 6/3/2019
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 5/28/2019
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (US Dealers Only).

Released 5/13/2019
DRLs or Auto Headlights Will Not Disable with Headlamp Switch

Released 4/23/2019
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 4/15/2019
(Hybrid) Emergency First Responder Information

Released 4/12/2019
SIR Light with B0081 SYM4B

Released 3/20/2019
2-MODE (HYBRID) No Crank After Discharged Or Dead 12v Battery

Released 1/29/2019
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 1/22/2019
Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPo

Released 1/18/2019
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 12/13/2018
Exterior Lamp Condensation and Replacement Guidelines

Released 12/13/2018
2 MODE HYBRID 120V Accessory Power Outlet APO Inoperative

Released 12/7/2018
Hybrid No Crank With Multiple Diagnostic Codes

Released 11/30/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 11/20/2018
Requirements For OnStar Over The Air Programming And Updates

Released 11/20/2018
Diagnostic Tips: XM Audio Traffic And Travel Link Availability And Operation

Released 10/23/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/3/2018
IPC Odometer Programming Method Quick Reference Guide

Released 9/27/2018
Unwanted Stability Activation and/or C0710

Released 9/26/2018
Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPM

Released 8/28/2018
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 8/24/2018
Variable Diagnostic Time Allowances (U.S. Only)

Released 7/24/2018
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 7/23/2018
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 7/3/2018
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 5/23/2018
Diagnostic Tip: Apple Device Connectivity Issues due to USB Cord Concern

Released 4/20/2018
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation 5430130 Fuse Replacement

Released 4/4/2018
DRLs or Auto Headlights Will Not Disable with Headlamp Switch

Released 3/27/2018
Speedometer Needle Accuracy Information

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/28/2018
Red LED, No WiFi Operation, and/or Limited OnStar Module Functionality After OnStar Module Replacement for Another Condition

Released 2/1/2018
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 12/7/2017
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 12/6/2017
Normal Characteristic - Clock Does Not Update or Slow to Update

Released 12/5/2017
Intermittent No Crank/No Start, No Module Communication, MIL, Warning Lights, Vehicle Messages or DTCs Set by Various Control Modules - Diagnosing and Repairing Fretting Corrosion (Disconnect Affected Connector and Apply Dielectric Lubricant)

Released 11/20/2017
Diagnostic Tip- Information for U0140 or U0073 (BCM Appears Off Line On The High Speed Buss)

Released 11/17/2017
Information on COAX Repair Kit Availability

Released 11/7/2017
Verifying Odometer Accuracy

Released 10/6/2017
Diagnostic Tip - Diagnosing Vehicles with OnStar DTC B101D -37

Released 9/5/2017
Updated Warranty and Policy Exchange Program for Electronic Products (U.S. and Canada)

Released 8/30/2017
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 7/25/2017
Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application

Released 7/11/2017
SIR MIL With DTCs B0012 B0013 B0014 B0015 B0019 B0020 B0021 and/or B0022 (Aftermarket USB/Phone Charger)

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 5/11/2017
SIR MIL With DTCs B0012 B0013 B0014 B0015 B0019 B0020 B0021 and/or B0022 (Aftermarket USB/Phone Charger)

Released 4/6/2017
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 3/23/2017
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 3/15/2017
Speedometer Needle Accuracy Information

Released 11/15/2016
Diagnostic Information for Supplemental Inflatable Restraint (SIR) System, Intermittent AIR BAG Indicator/Lamp Illuminated with DTC(s) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 or B0044 Set

Released 11/2/2016
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 11/2/2016
Cruise Control Inoperative (Inspect Circuit 6311)

Released 10/17/2016
Warranty Administration - Changes in Powertrain Warranty Coverage Effective with 2010 Model Year

Released 10/13/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 10/6/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 9/27/2016
Warranty Administration - Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications

Released 9/16/2016
IPC Odometer Programming Method Quick Reference Guide

Released 8/30/2016
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 8/30/2016
(Hybrid) High Voltage 2-Mode Battery Parts Restriction-TAC has Ended

Released 8/12/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 8/3/2016
Blu-ray/CD/DVD player inoperative

Released 6/14/2016
Prior To Any Circuit Testing

Released 6/10/2016
Hybrid No Crank With DTC B009F or Service Hybrid message with no codes

Released 6/3/2016
TAC Part Restriction Ended - Drive Motor Generator Control Module (PIM)

Released 5/16/2016
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 5/13/2016
Exterior Lighting Components Tinted or Smoked by an Outside Vendor

Released 5/13/2016
Accessory Power Outlet and Trailer Lighting Fuse Replacement - Use Global Labor Operation 5430130 Fuse Replacement

Released 4/26/2016
Dead Battery After Exiting The Vehicle While On A Bluetooth Call

Released 4/22/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 4/20/2016
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 4/19/2016
Normal Characteristic - OnStar Power Consumption

Released 4/6/2016
Drive Motor Generator Control Module (PIM) Part Restriction

Released 4/4/2016
2-Mode (Hybrid) TAC APM Part Restriction has ended

Released 3/23/2016
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 3/14/2016
Hybrid No Crank With Multiple Diagnostic Codes

Released 3/11/2016
Information Regarding Servicing Components Located Near SIR Components

Released 3/4/2016
Premature Catalytic Converter Failures

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/2/2016
2 MODE HYBRID 120V Accessory Power Outlet APO Inoperative

Released 3/2/2016
2 MODE HYBRID Vehicle Stalls When Shifted Out Of Park

Released 3/2/2016
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510, 4041520 and 250 Mile/400 Km Labor Operation Restriction (North America ONLY)

Released 2/29/2016
Replacement Information for Broken T-Bolt on Negative and/or Positive Battery Cable Terminal

Released 2/12/2016
Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage

Released 2/8/2016
Exterior Lamp Condensation and Replacement Guidelines

Released 2/8/2016
Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage

Released 1/28/2016
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 1/13/2016
Hybrid No Crank or Loss of High Speed Communications

Released 11/23/2015
Verifying Odometer Accuracy

Released 11/12/2015
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 10/31/2015
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 10/31/2015
ACDelco® Replacement Battery Warranty Procedures

Released 10/31/2015
Information on Voltmeter Gauge Fluctuation Due to Regulated Voltage Control System and Concerns About Camper/Trailer Battery Charging

Released 10/31/2015
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 10/31/2015
Information on Poor, Limited, Reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) Range

Released 10/31/2015
Exterior Lighting Components Tinted or Smoked by an Outside Vendor

Released 10/31/2015
Drive Motor Generator Control Module (PIM) Part Restriction

Released 10/31/2015
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 10/31/2015
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 10/31/2015
Information on the Use of Non GM Approved Battery Chargers and Booster Packs

Released 10/31/2015
Unable To Communicate With The EBCM DTC U0121

Released 10/31/2015
Updated Warranty and Policy Exchange Program for Electronic Products (U.S. and Canada)

Released 10/31/2015
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 10/31/2015
Poor Radio Hands-free Voice Recognition Performance or Sound Quality After OnStar Upgrade

Released 10/31/2015
GM of Canada OnStar Cellular Communication Upgrade

Released 9/12/2015
Accessory Power Outlet and Trailer Lighting Fuse Replacement - Use Global Labor Operation 5430130 Fuse Replacement

Released 9/5/2015
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510, 4041520 and 250 Mile/400 Km Labor Operation Restriction (North America ONLY)

Released 9/5/2015
GM Wiring Repair Strategy Information

Released 8/1/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 7/25/2015
ACDelco Replacement Battery Warranty Procedures

Released 7/18/2015
Diagnostic Tips - Diagnosing High Speed LAN Concerns

Released 7/4/2015
Diagnostic Tip - Security Light On Intermittently / No Crank/No Start Or Start Stall And Keyless Access Vehicles May Display No Remote/Fob Detected

Released 6/27/2015
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

Released 6/27/2015
Loss of High Speed GMLAN Communications, Intermittent No Crank, IP Gauge Fluctuation, Intermittent Door Lock Cycling / Chime Operation, Various IP Warning Lamps Illuminated, Transmission May Not Shift, Communication DTCs U0073, U0100, U0101, U0102, U0109,

Released 6/20/2015
(Hybrid) Emergency First Responder Information

Released 6/6/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 6/1/2015
Special Coverage Adjustment - Accessory Power Module May Not Initialize in Cold Temperature

Released 5/2/2015
Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage

Released 3/28/2015
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 3/14/2015
Warranty Administration – Labor Operation 0600014 – Suspected Tampering or Vehicle Modifications

Released 3/7/2015
Installation of Electrical Aftermarket Accessories-Battery, Ignition and Ground Feeds-Do Not Splice into Wiring Harness (Install Diode to Solenoid/Relay to Suppress Voltage Spikes)

Released 1/31/2015
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 1/1/2015
Radio Does Not Mute Enough When OnStar Turn-By-Turn Navigation Directions Are Announced (Increase Volume Setting or Request Soft Mute Feature Change Through OnStar Customer Service)

Released 10/17/2014
2-Mode (Hybrid) TAC APM Part Restriction - Loss of Power Steering Assist After Cold Soak in Cold Ambient Temperatures - Service Power Steering Message Or Service Hybrid System Message Displayed - Charging System Light On

Released 8/8/2014
Concerns Or Questions Regarding The Installation Of Dealer Installed Accessories

Released 8/6/2014
Puddle Light Operation

Released 7/30/2014
DIC Message Press Check To Turn Off Motion Sensor

Released 7/25/2014
Unwanted Grade Braking, Low Power, and/or Transmission Busy Shifting

Released 7/16/2014
SES Light Reduced Engine Power Mode and APP Sensor DTCs

Released 7/15/2014
Service Hybrid System Message, MIL or Loss of Propulsion with DTC P1ABE, P0A7E or P0C32 Set

Released 7/14/2014
Powertrain and Various Electrical/Electronic Control Issues

Released 6/19/2014
Radio Reprogramming Using Techline/Service Programming System (SPS) - Ensuring Correct Vehicle Selection

Released 6/3/2014
DTCs P0601 P0603 P0604 P062F or P1621 (Stored In The TCM)

Released 1/13/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 12/5/2017
Intermittent No Crank/No Start, No Module Communication, MIL, Warning Lights, Vehicle Messages or DTCs Set by Various Control Modules - Diagnosing and Repairing Fretting Corrosion (Disconnect Affected Connector and Apply Dielectric Lubricant)

Released 3/10/2017
Security Code Input Message with SPS Error Code E5659, M5304 and/or M5530 During TIS2web Programming

Released 1/12/2017
Catalytic Converter Break-In Information to Prevent DTCs P0420 And/Or P0430

Released 10/17/2016
Warranty Administration - Changes in Powertrain Warranty Coverage Effective with 2010 Model Year

Released 9/26/2016
Handling Requests For Modifications To Permanently Import / Export Vehicles Between The US And Canada

Released 8/15/2016
Low Oil Pressure Message/Light - Inspect Valve Lifter Oil Filter

Released 1/1/2016
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 10/31/2015
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2

Released 10/31/2015
Control Module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 Shared In Multiple Modules

Released 10/31/2015
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 10/31/2015
How to Identify Factory or Aftermarket CNG, LPG, Bi-Fuel Systems

Released 10/31/2015
SES Lamp P0171 P0174

Released 8/1/2015
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 7/14/2014
Powertrain and Various Electrical/Electronic Control Issues

Released 6/3/2014
DTCs P0601 P0603 P0604 P062F or P1621 (Stored In The TCM)

Released 4/4/2014
Possible Engine Oil Leak Due To PCV Freeze-Up

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 2/15/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 1/31/2018
Information on Close-Coupled Converter and Engine Replacement

Released 8/31/2017
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 4/25/2017
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 4/12/2017
Underbody Component Corrosion

Released 3/23/2016
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 3/4/2016
Premature Catalytic Converter Failures

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 1/14/2016
Information on Close-Coupled Converter and Engine Replacement

Released 11/30/2015
Premature Catalytic Converter Failures

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 6/6/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 1/14/2020
Diagnostic Tip: Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0299 P2227

Released 10/22/2019
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

Released 6/26/2019
TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 3/7/2019
TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands

Released 2/15/2019
Diagnostic Tips For I/M Flags Resetting After Ignition Cycled

Released 12/3/2018
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 11/30/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 10/3/2018
Diagnostic Tip: Fuel Injected Gasoline Engines Possible No Start Extended Crank or Fuel Pressure Related DTCs

Released 7/25/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 3/5/2018
Fleet Key Option - Adding Keys / Converting

Released 2/27/2018
Information on Vehicles Sitting Outside on Dealer Lots for Extended Periods of Time with Hard Start or Crank/No Start Condition

Released 11/22/2017
Automatic Transmission Shift and Engine Driveability Concerns and/or MIL ON Due to Aftermarket Oil Bath Type Air Filter Use

Released 7/25/2017
Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application

Released 7/18/2017
Stalling - Hesitation - Lack Of Performance P018B And/Or P2635 Setting In High Ambient Temperatures

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 3/7/2017
Fleet Key Option - Adding Keys / Converting

Released 2/20/2017
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 11/2/2016
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 10/17/2016
Warranty Administration - Changes in Powertrain Warranty Coverage Effective with 2010 Model Year

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 10/6/2016
TOP TIER Detergent Gasoline Information and Available Brands

Released 9/1/2016
Fuel and Oil Additives - Facts and Myths - Maximizing Gasoline Fuel Economy

Released 8/2/2016
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 4/27/2016
Information on Vehicles Designed to Operate on Gaseous Fuels

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/2/2016
2 MODE HYBRID Vehicle Stalls When Shifted Out Of Park

Released 1/1/2016
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
Maintenance Cleaning of Fuel Injectors

Released 10/31/2015
Service Parts Safety - Ignition Lock Cylinder Binding

Released 10/31/2015
Fuel Odor During Fuel Filling or During Idle, Possible P0442 or P0455 DTCs Set

Released 10/31/2015
How to Identify Factory or Aftermarket CNG, LPG, Bi-Fuel Systems

Released 10/31/2015
Automatic Transmission Shift and Engine Driveability Concerns and/or MIL ON Due to Aftermarket Oil Bath Type Air Filter Use

Released 10/31/2015
TOP TIER Detergent Gasoline Information and Available Brands

Released 7/12/2015
TOP TIER Detergent Gasoline Information and Available Brands

Released 5/30/2015
Usage of E85 Fuel in GM Vehicles

Released 5/23/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/2/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/2/2015
Intermittently Key Will Not Rotate in Door or Ignition Lock Cylinder

Released 3/28/2015
Product Quality Center (PQC) Assembly Replacement Process - For Service Agents Not Required to Contact PQC Prior to Assembly Replacement

Released 7/16/2014
SES Light Reduced Engine Power Mode and APP Sensor DTCs

Released 10/10/2018
AC Blows Warm or Poor Performance

Released 9/5/2018
Information on A/C Odors During Start Up in Hot Humid Climates

Released 8/22/2018
Diagnostic Tips for Odor Emanating from HVAC System

Released 6/21/2018
Information on New Refrigerant (R1234yf) for A/C Service

Released 6/20/2018
AC Blows Warm or Poor Performance

Released 5/25/2018
Information on New Refrigerant (R1234yf) for A/C Service

Released 5/15/2018
Information on New Refrigerant (R-1234yf) for A/C Service

Released 6/14/2017
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 9/30/2016
Diagnosis and Repair HVAC Blower Function

Released 3/2/2016
2 Mode HYBRID AC Dye and Leak Testing Information

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 1/28/2016
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 12/5/2015
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 10/31/2015
Repair Information for Reconnection of Rear Window (Defroster) Contact or Tab

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
Hybrid - AC Compressor Will Not Engage

Released 9/12/2015
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 7/25/2015
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 5/23/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/2/2015
Information Regarding the Differences Between Leakage and Seepage

Released 3/14/2015
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 7/11/2014
Information Regarding A/C Service Valve Tethered Cap Requirements in the State of Idaho

Released 10/13/2011
Eliminating Unwanted Odors in Vehicles

Released 6/23/2020
Warranty Administration - Engine and Transmission Assembly Replacement (U.S. Only)

Released 6/12/2020
Unwanted Grade Braking, Low Power, and/or Transmission Busy Shifting / P057B, P057C, and/or P057D

Released 6/8/2020
Slip Or Shudder During A Launch In First Second Third Or Fourth Gears Delayed Engagement Into Drive Clunk Or Bump During The 1-2 Shift

Released 5/21/2020
Misfire Template

Released 5/11/2020
2-3 Upshift Slip or Flare

Released 5/5/2020
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

Released 3/9/2020
Information on Malfunction Indicator Lamp (MIL) Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set

Released 10/29/2019
Information on Driveline Clunk Noise

Released 10/9/2019
Information on Engine Oil Consumption Guidelines

Released 9/20/2019
Diagnostic Tip on Misfire, Chirp, Squeak, Squeal or Tick Noise, Malfunction Indicator Lamp (MIL) Illuminated - DTC P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0307 and/or P0308 Set

Released 8/21/2019
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 8/15/2019
Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold

Released 8/13/2019
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 8/12/2019
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 8/7/2019
Low Oil Pump Pressure Due To Sticking Oil Pressure Relief Valve

Released 7/16/2019
Diagnostic Tips for Reduced Acceleration at Low Speed and/or Transmission Slipping from a Launch, DTC P0751 Set

Released 6/27/2019
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 6/26/2019
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 6/25/2019
Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 5/20/2019
Information on Water or Ethylene Glycol in Transmission Fluid

Released 5/7/2019
Avoiding Torque Converter Or Crankshaft Damage While Diagnosing Noise Concerns Do Not Separate The Torque Converter From the Flex Plate

Released 5/6/2019
Needle Bearings Found In The Oil Pan During An Oil Change

Released 4/12/2019
Speedometer Needle Accuracy Information

Released 4/2/2019
Manual Transmission Operating Characteristics

Released 3/20/2019
2-MODE (HYBRID) No Crank After Discharged Or Dead 12v Battery

Released 2/21/2019
High Pitch Whine or Buzz Noise Heard From Under The Vehicle

Released 2/18/2019
Misfire Template

Released 1/22/2019
Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPo

Released 1/11/2019
Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0299 P2227

Released 1/2/2019
2 MODE HYBRID Vehicle Stalls When Shifted Out Of Park

Released 12/13/2018
Hybrid No Crank With DTC B009F or Service Hybrid message with no codes.

Released 12/7/2018
Hybrid No Crank With Multiple Diagnostic Codes

Released 12/6/2018
Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0171 P0172 P0299 P2227

Released 12/5/2018
Warranty Administration - Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 12/3/2018
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 10/30/2018
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 10/23/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/19/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/17/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/15/2018
SES Light, Misfire, DTC P0300, And/or A Chirp, Squeak, Squeal, Or Tick Noise - Potential

Released 10/3/2018
Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold

Released 9/26/2018
Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPM

Released 8/22/2018
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 8/22/2018
Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center

Released 8/8/2018
Alleged Cylinders Out Of Round

Released 7/24/2018
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 7/24/2018
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 7/16/2018
Random Bump Chuggle or Fishbite Sensation While Cruising At Approximately 1,300 RPM

Released 7/6/2018
Grind/Ratchet Noise Occurs When Shifting Into Park While In 4 Wheel Drive Low

Released 4/19/2018
Information on Engine Oil Life Monitor Operation Calculation

Released 4/9/2018
Information on Water or Ethylene Glycol in Transmission Fluid

Released 3/12/2018
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 2/27/2018
Warranty Administration - Updated - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 2/15/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 12/21/2017
TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands

Released 12/5/2017
Intermittent No Crank/No Start, No Module Communication, MIL, Warning Lights, Vehicle Messages or DTCs Set by Various Control Modules - Diagnosing and Repairing Fretting Corrosion (Disconnect Affected Connector and Apply Dielectric Lubricant)

Released 11/30/2017
Information on Engine Oil Consumption Guidelines

Released 8/31/2017
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 8/21/2017
Alleged Cylinders Out Of Round

Released 5/26/2017
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 5/10/2017
Slip Or Shudder During A Launch In First Second Third Or Fourth Gears Delayed Engagement Into Drive Clunk Or Bump During The 1-2 Shift

Released 5/10/2017
Warranty Administration - Automatic Transmission Oil Cooler Flush and Flow Test

Released 5/5/2017
White, Milky or Cloudy Appearance of Front Differential Fluid

Released 4/25/2017
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 4/12/2017
Underbody Component Corrosion

Released 3/29/2017
Information on Driveline Clunk Noise

Released 3/24/2017
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 3/10/2017
Security Code Input Message with SPS Error Code E5659, M5304 and/or M5530 During TIS2web Programming

Released 3/1/2017
TAC 2ML70 (Two-Mode Hybrid) Transmission Restriction has ended

Released 12/23/2016
SES Light, Misfire, DTC P0300, and/or a Chirp, Squeak, Squeal, Or Tick Noise - Potential Valvetrain Concern

Released 11/16/2016
2-3 Upshift Slip or Flare

Released 11/15/2016
Alleged Cylinders Out Of Round

Released 10/27/2016
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 10/17/2016
Warranty Administration - Changes in Powertrain Warranty Coverage Effective with 2010 Model Year

Released 10/12/2016
Warranty Administration - Change in Automatic Transmission Add Condition Documentation and Claim Submission

Released 10/6/2016
TOP TIER Detergent Gasoline Information and Available Brands

Released 9/30/2016
Engine Oil Life Monitor Operation Calculation

Released 9/9/2016
Rough Idle Crank No Start Extended Crank Or Misfire Due to Excessive Carbon On Top of the Valves or Sticking Valves

Released 8/30/2016
Auxiliary Transmission Fluid Pump (ATFP) Control Module And Pump Parts Restriction has Ended

Released 8/29/2016
Engine Repair Tip for Installation of Pistons

Released 8/15/2016
Low Oil Pressure Message/Light - Inspect Valve Lifter Oil Filter

Released 8/2/2016
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 7/28/2016
Engine Misfire, Ticking/Knocking Noise, No Compression due to Piston Damage, Malfunction Indicator Lamp (MIL) Illuminated

Released 7/11/2016
Information for Engine Concerns Resulting from Lack of Scheduled Maintenance, Improper Service or Aftermarket Calibrations

Released 7/5/2016
Engine Misfire and No Compression due to Piston Damage

Released 6/10/2016
SES Lamp P0521 Setting After An Oil Change And Or Low Oil Pressure Indicated On The Instrument Panel

Released 5/31/2016
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 4/27/2016
No Reverse, No Second After Upper Valve Body Replacement

Released 4/27/2016
PQC Assembly Replacement Process - For Dealers Required to Contact PQC Prior to Replacing an Assembly (U.S. and Canada Only)

Released 4/12/2016
Information Regarding Magnetic Drain Plugs

Released 4/7/2016
Manual Transmission Operating Characteristics

Released 4/5/2016
Engine Knock on Cold Start

Released 3/23/2016
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 3/16/2016
Tick Noise and/or Misfires on AFM Cylinders 1 4 6 And/or 7

Released 3/7/2016
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 2/11/2016
Needle Bearings Found in the oil pan During An Oil Change

Released 1/14/2016
Information on Close-Coupled Converter and Engine Replacement

Released 1/13/2016
Hybrid No Crank or Loss of High Speed Communications

Released 1/1/2016
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 12/15/2015
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 11/6/2015
Diagnostic Tips for Reduced Acceleration at Low Speed and/or Transmission Slipping from a Launch, DTC P0751 Set

Released 10/31/2015
Engine Repair Tip for Installation of Pistons

Released 10/31/2015
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
Manual Transmission Operating Characteristics

Released 10/31/2015
Vibration Analysis Worksheet

Released 10/31/2015
Alleged No Park or Vehicle Rolls in Park or Park Will Not Hold

Released 10/31/2015
White, Milky or Cloudy Appearance of Front Differential Fluid

Released 10/31/2015
Diagnostic Tips for Preventing Oil Leaks After Changing Oil and Filter

Released 10/31/2015
Tick Noise and/or Misfires On AFM Cylinders 1 4 6 and/or 7

Released 10/31/2015
Drive Motor Generator Control Module (PIM) Part Restriction

Released 10/31/2015
Diagnostic Tip for Low Line Pressure or Pressure Regulator Valve Stuck After Pump Cover Replacement

Released 10/31/2015
SES Lamp With Camshaft Actuator Codes After SI Diagnosis Have Been Followed

Released 10/31/2015
Engine Oil Consumption on Aluminum Block/Iron Block Engines with Active Fuel Management (AFM) (Install AFM Oil Deflector and Clean Carbon from Cylinder and/or Install Updated Valve Cover)

Released 10/31/2015
Slight Roughness at Idle with No DTCs - Possible Characteristic

Released 10/31/2015
Engine and Automatic Transmission/Transaxle Identification

Released 10/31/2015
Information on Engine Oil Consumption Guidelines

Released 10/31/2015
Alleged No Park or Vehicle Rolls in Park or Park Will Not Hold

Released 10/31/2015
Alleged No Park or Vehicle Rolls in Park or Park Will Not Hold

Released 10/31/2015
Rough Idle Crank No Start Extended Crank or Misfire Due to Excessive Carbon On Top of the Valves or Sticking Valves

Released 10/31/2015
Information on Driveline Clunk Noise

Released 10/31/2015
Diagnostic Tips for Reduced Acceleration at Low Speed and/or Transmission Slipping from a Launch, DTC P0751 Set

Released 10/31/2015
PAC Courtesy Transportation Assistance Program

Released 9/5/2015
Alleged No Park or Vehicle Rolls in Park or Park Will Not Hold

Released 8/15/2015
SES Lamp P0521 Setting After An Oil Change And Or Low Oil Pressure Indicated On The Instrument Panel

Released 8/8/2015
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 8/1/2015
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 7/18/2015
Manual Transmission Operating Characteristics

Released 7/18/2015
Information - Service Parts Transfer Case Bolt Hole And Case Appearance

Released 7/18/2015
Low Oil Pressure Message/Light - Inspect Valve Lifter Oil Filter

Released 6/27/2015
Loss of High Speed GMLAN Communications, Intermittent No Crank, IP Gauge Fluctuation, Intermittent Door Lock Cycling / Chime Operation, Various IP Warning Lamps Illuminated, Transmission May Not Shift, Communication DTCs U0073, U0100, U0101, U0102, U0109,

Released 6/13/2015
SES Lamp P0521 Setting After An Oil Change And Or Low Oil Pressure Indicated On The Instrument Panel

Released 6/6/2015
SES Lamp P0521 Setting After An Oil Change And Or Low Oil Pressure Indicated On The Instrument Panel

Released 6/1/2015
Diagnostic Tips for Reduced Acceleration at Low Speed and/or Transmission Slipping from a Launch, DTC P0751 Set

Released 5/30/2015
Alleged No Park or Vehicle Rolls in Park or Park Will Not Hold

Released 5/23/2015
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 5/23/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/2/2015
Information Regarding the Differences Between Leakage and Seepage

Released 4/18/2015
Engine Oil Life Monitor Operation Calculation

Released 4/11/2015
Low Oil Pressure Message/Light - Inspect Valve Lifter Oil Filter

Released 3/28/2015
Product Quality Center (PQC) Assembly Replacement Process - For Service Agents Not Required to Contact PQC Prior to Assembly Replacement

Released 3/28/2015
TAC 2ML70 (Two-Mode Hybrid) Transmission Restriction Process

Released 3/14/2015
SES Lamp P0521 Setting In Cold Ambient Temperatures

Released 3/14/2015
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 9/4/2014
Engine Oil Consumption on Aluminum Block/Iron Block Engines with Active Fuel Management (AFM) (Install AFM Oil Deflector and Clean Carbon from Cylinder and/or Install Updated Valve Cover)

Released 7/17/2014
Alleged Cylinders Out Of Round

Released 6/3/2014
DTCs P0601 P0603 P0604 P062F or P1621 (Stored In The TCM)

Released 4/4/2014
Possible Engine Oil Leak Due To PCV Freeze-Up

Released 8/5/2013
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 8/1/2013
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 10/24/2011
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 2/20/2017
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 11/2/2016
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 7/13/2016
38660 - A16-2038660 GMI700 31UX Missing GM Roadside Kit

Released 10/31/2015
Service Parts Safety - Ignition Lock Cylinder Binding

Released 10/31/2015
Service Parts Safety - Windshield Wiper Motor Failure

Released 6/1/2015
Special Coverage Adjustment - Accessory Power Module May Not Initialize in Cold Temperature

Released 3/14/2015
F/CMVSS Noncompliance - Goodyear P255/65R18 109S Fortera HL Tires

Released 4/29/2020
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 4/14/2020
Unwanted Stability Activation and/or C0710

Released 4/6/2020
Various Vehicle Handling Concerns Suspension Noise or Damaged Suspension Components Due to Vehicle Modifications

Released 3/9/2020
Various Vehicle Handling Concerns Suspension Noise or Damaged Suspension Components Due to Vehicle Modifications

Released 3/9/2020
Tire Sidewall Irregularities

Released 2/26/2020
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 6/26/2019
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions

Released 6/20/2019
Magnaride Magnetically Controlled Suspension Electrical Connector Not Seated, Service Suspension System Message, DTCs C0575, C0580, C0585 or C0590

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 5/20/2019
Diagnostic Tip - Rattle Squeak Clunk Thump Bump Noise from Front Suspension

Released 5/9/2019
Information on Tire Radial Force Variation (RFV)

Released 12/17/2018
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 12/5/2018
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/9/2018
Diagnostic Tip - Rattle Squeak Clunk Thump Bump Noise From Front Suspension

Released 1/4/2018
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 12/15/2017
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 12/11/2017
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions

Released 11/21/2017
Tire Sidewall Irregularities

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 5/26/2017
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 5/9/2017
Various Vehicle Handling Concerns Suspension Noise Or Damaged Suspension Components Due To Vehicle Modifications

Released 4/19/2017
Non-Design Intent Wheel Lock Nuts and Lug Nuts

Released 4/12/2017
Underbody Component Corrosion

Released 3/17/2017
Power Steering Fluid Leak at Fluid Reservoir or Reservoir Connection

Released 2/1/2017
Diagnostic Tip - Rattle Squeak Clunk Thump Bump Noise From Front Suspension

Released 12/9/2016
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 11/9/2016
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 11/7/2016
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 10/18/2016
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 10/13/2016
General Motors New Vehicle Wheel Warranty Coverage

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 9/30/2016
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 9/30/2016
Diagnostic Tips for Difficult to Resolve Tire/Wheel Vibration Concerns

Released 9/30/2016
Wheel Balancing Machine Finish Damage to Chrome Clad or ChromeTech® Wheels

Released 9/27/2016
Warranty Administration - Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications

Released 9/1/2016
Fuel and Oil Additives - Facts and Myths - Maximizing Gasoline Fuel Economy

Released 8/16/2016
Various Vehicle Handling Concerns Suspension Noise Or Damaged Suspension Components Due To Vehicle Modifications

Released 7/13/2016
38660 - A16-2038660 GMI700 31UX Missing GM Roadside Kit

Released 7/11/2016
Traction Control Light Flashes Under Hard Acceleration at Higher Road Speeds

Released 6/22/2016
Information on Slight or Mild Tire Feathering and Recommended Practices (Normal Tire Wear Condition)

Released 5/25/2016
Refinishing Aluminum Wheels

Released 5/20/2016
Information on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires

Released 4/5/2016
Grease or Sealant Visible on Electronic Power Steering Gear - Should Not Be Interpreted as Leak

Released 3/30/2016
Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels

Released 3/21/2016
Various Vehicle Handling Concerns Suspension Noise Or Damaged Suspension Components Due To Vehicle Modifications

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/23/2016
Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)

Released 2/12/2016
Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 1/19/2016
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions

Released 1/1/2016
General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 1/1/2016
Information on Diagnosis and Replacement of Shock Absorber and Strut Due to Fluid Leak

Released 11/25/2015
Information on Tire Radial Force Variation (RFV)

Released 11/25/2015
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 10/31/2015
Guidelines when Changing Tire and Wheel Size

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
Tire Pressure Monitor (TPM) Concerns After Accessory Wheel Installation

Released 10/31/2015
Vibration Analysis Worksheet

Released 10/31/2015
Information on Removal/Cracking of Stainless Steel Wheel Nut Caps

Released 10/31/2015
Guidelines When Changing Tire and Wheel Size

Released 10/31/2015
Alleged No Park or Vehicle Rolls in Park or Park Will Not Hold

Released 10/31/2015
Mounting, Balancing and Installation of Accessory Wheels and Tires Available Through GM Accessories

Released 10/31/2015
Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels

Released 10/31/2015
Use of Nitrogen Gas in Tires

Released 10/31/2015
Tire Sidewall Irregularities

Released 10/31/2015
Diagnostic Tip - Rattle Squeak Clunk Thump Bump Noise From Front Suspension

Released 10/31/2015
Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles

Released 10/31/2015
Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles

Released 9/12/2015
General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 8/1/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 7/18/2015
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 6/20/2015
GM TAC Support of Vehicle Vibration Complaints - US And Canada Dealers Only

Released 6/13/2015
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 6/6/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 5/2/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/2/2015
Various Vehicle Handling Concerns Suspension Noise Or Damaged Suspension Components Due To Vehicle Modifications

Released 3/14/2015
Warranty Administration – Labor Operation 0600014 – Suspected Tampering or Vehicle Modifications

Released 3/14/2015
F/CMVSS Noncompliance - Goodyear P255/65R18 109S Fortera HL Tires

Released 3/14/2015
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 3/7/2015
Missing Alignment Dowel Pin

Released 11/13/2014
Unwanted Stability Activation and/or C0710

Released 8/18/2014
Diagnostic Tip - Missing Alignment Dowel Pin

Released 8/6/2014
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions

Released 7/30/2014
DIC Message Press Check To Turn Off Motion Sensor

Released 2/6/2014
Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)

Released 5/3/2012
Information on Tire Radial Force Variation (RFV)

Released 1/13/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 12/3/2011
Information on Diagnosis and Replacement of Shock Absorber and Strut Due to Fluid Leak

Released 11/5/2019
J-35616-64B Or EL-35616-58 Terminal Test Probe Information/Repair

Released 10/10/2019
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/9/2019
Key Code Security Rules and Information on GM KeyCode Look-Up Application (U.S. Only)

Released 9/17/2019
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 6/3/2019
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 5/9/2019
Information on Tire Radial Force Variation (RFV)

Released 11/27/2018
Information for Dealers/Service Advisors on When and How to Submit a Pre-Repair Authorization (PRA) (U.S. Dealers Only)

Released 11/20/2018
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 11/5/2018
Working with GM on a Product Assistance Claim (PAC)

Released 10/26/2018
Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts

Released 10/8/2018
PAC Courtesy Transportation Assistance Program

Released 9/11/2018
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 6/22/2018
Dealer Responsibility for Cargo Carrying Capacity Labeling

Released 5/30/2018
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 5/14/2018
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/10/2018
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 2/26/2018
Diagnostic Tip: EL-51578 MOST Bus Diagnostic Tool Kit

Released 2/1/2018
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 12/15/2017
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 12/4/2017
Enhancing Field Product Reports with Digital Pictures

Released 12/4/2017
Information on Multi-Media Infotainment Tester (MIT) Incompatibility Issues

Released 8/23/2017
Paint-less Dent Repair Process

Released 8/10/2017
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 7/25/2017
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 6/23/2017
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 6/22/2017
Interior Cleaning -- Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer --Product Availability

Released 6/8/2017
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 6/2/2017
Concerns Or Questions Regarding Installation Of Dealer Installed Accessories

Released 5/26/2017
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 4/6/2017
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 3/15/2017
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 3/15/2017
Warranty Administration - Field Action Courtesy Transportation Policy

Released 12/14/2016
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 11/18/2016
Concerns Or Questions Regarding Installation Of Dealer Installed Accessories

Released 11/14/2016
Warranty Administration - Change in Product Field Action Customer Reimbursement Procedure (U.S. Dealers Only)

Released 11/1/2016
Warranty Administration - Updated - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 10/13/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 10/10/2016
Warranty Administration - Revised Exterior Labor Operations (Labor Only-No Part Replaced) and Required Warranty Claim Submission Information

Released 10/7/2016
PQC Assembly Replacement Process - Dealers Required to Contact PQC Prior to Replacing an Assembly

Released 10/6/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 9/30/2016
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 9/30/2016
Changes to Essential and Available Tool Numbering System

Released 9/27/2016
Warranty Administration - New Global Labor Codes

Released 9/19/2016
Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS)

Released 8/12/2016
Warranty Administration - Servicing Vehicles from Canada (U.S. Dealers Only)

Released 8/12/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 7/13/2016
38660 - A16-2038660 GMI700 31UX Missing GM Roadside Kit

Released 6/8/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/20/2016
Service Programming System (SPS) Errors (E4398, E4399, E4403, M4404 M4413, E4414, E4423 or E4491)

Released 5/20/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/16/2016
New U.S. Dealer Special Tool Loan Program

Released 4/22/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 4/18/2016
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 4/14/2016
Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 3/29/2016
Information on COAX Repair Kit Availability

Released 3/29/2016
Being Prepared for TAC, Caller Preparedness and Checklist - Contacting U.S. Technical Assistance (TAC) and Use of Strategy Based Diagnostics

Released 3/14/2016
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 3/1/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 2/5/2016
Hem Flange Rust Repair

Released 11/25/2015
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 10/31/2015
Warranty Administration - Change in Product Field Action Customer Reimbursement Procedure (U.S. Dealers Only)

Released 10/31/2015
Engine Repair Tip for Installation of Pistons

Released 10/31/2015
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 10/31/2015
Warranty Administration - GM Dealer Empowerment Program and Goodwill Procedures

Released 10/31/2015
Dealer Reimbursement Procedures for CAC Tier 1 and Tier 2 Empowerment Tool: Diagnostic Fee, Short Term Rental, and Up-Front Towing (U.S. Only)

Released 10/31/2015
Product Quality Center (PQC) Assembly Replacement Process - For Dealers Required to Contact PQC Prior to Replacing an Assembly (U.S. and Canada Only)

Released 10/31/2015
Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS)

Released 10/31/2015
Warranty Administration - New Vehicle Maintenance Program Cross-Border Servicing between the U.S. and Canada

Released 10/31/2015
Warranty Administration - Causal Part Requirements for Transactions Submitted to GM for Payment

Released 10/31/2015
Information on the Use of Non GM Approved Battery Chargers and Booster Packs

Released 10/31/2015
PQC Assembly Replacement Process - For Dealers Required to Contact PQC Prior to Replacing an Assembly (U.S. and Canada Only)

Released 10/31/2015
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/31/2015
Information on Drilling High Strength Steel Related to Collision Repair

Released 10/31/2015
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 9/12/2015
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 9/5/2015
Brake Lathe Calibration Procedure

Released 9/5/2015
Information on Communication with OnStar® Module After Canadian Cellular Upgrade

Released 9/5/2015
Enhancing Field Product Reports with Digital Pictures

Released 9/5/2015
GM Wiring Repair Strategy Information

Released 8/22/2015
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 8/8/2015
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 7/25/2015
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 7/18/2015
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 7/18/2015
Diagnostic Tips - Diagnosing High Speed LAN Concerns

Released 7/12/2015
Application of Anti-Corrosion Materials

Released 6/20/2015
GM TAC Support of Vehicle Vibration Complaints - US And Canada Dealers Only

Released 3/14/2015
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 12/5/2014
Information for Dealers on How to Submit a Product Information Report (PIR) (Canada Only)

Released 7/8/2014
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To

Released 5/22/2014
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510, 4041520 and 250 Mile/400 Km Labor Operation Restriction (North America ONLY)

Released 10/24/2011
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 10/22/2011
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 10/31/2015
Service Parts Safety - Windshield Wiper Motor Failure

Released 7/18/2015
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 6/6/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 1/13/2012
Properly Maintaining Vehicles in Dealer Inventory