Get Free 2012 CADILLAC CTS V6, 3.6L; DOHC; 24V; DI TSBs

Released 6/24/2020
Warranty Administration - Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only)

Released 5/27/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 5/20/2020
IPC Odometer Programming Method Quick Reference Guide

Released 5/7/2020
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 5/6/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 4/14/2020
Underbody Component Corrosion

Released 4/3/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/20/2020
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/18/2020
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 1/21/2020
Warranty Administration - Repurchase Vehicle Dealer Processing Fee Labor Operation and Submission Guidelines (U.S. ONLY)

Released 12/12/2019
Service Programming System (SPS) Errors (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961)

Released 11/25/2019
Use of Dealer Case Management (DCM) and Technician Preparedness for Contacting U.S. Technical Assistance (TAC)

Released 10/16/2019
Information for Dealers on How to Submit a Product Information Report (PIR) (Canada Only)

Released 9/6/2019
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (US Dealers Only).

Released 9/5/2019
Creak/Pop Noise From Front Over Bumps

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 6/26/2019
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 5/2/2019
Use of Dealer Case Management (DCM) and Technician Preparedness for Contacting U.S. Technical Assistance (TAC)

Released 4/23/2019
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 4/10/2019
Diagnostic Tip - Replacement of Manual Shift Paddles on Steering Wheel

Released 4/1/2019
Information on Proper Use of Floor Mats

Released 3/28/2019
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 3/26/2019
Warranty Administration - Updated - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 3/25/2019
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 3/25/2019
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/22/2019
Information on Proper Use of Floor Mats

Released 3/22/2019
Engineering Information (EI) Process

Released 3/18/2019
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 3/14/2019
Properly Maintaining Vehicles in Dealer Inventory

Released 3/13/2019
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (US Dealers Only)

Released 3/13/2019
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only).

Released 3/8/2019
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 3/6/2019
Verifying Odometer Accuracy

Released 2/26/2019
Requesting a New Key Code for Customer with Lost or Stolen Keys

Released 2/15/2019
Diagnostic Tips For I/M Flags Resetting After Ignition Cycled

Released 2/8/2019
Difference Between Analog and Digital Vehicle Speed Display

Released 2/8/2019
Warranty Administration – Labor Operation 0600014 – Suspected Tampering or Vehicle Modifications

Released 2/5/2019
Properly Maintaining Vehicles in Dealer Inventory

Released 1/31/2019
Use of Dealer Case Management (DCM) and Technician Preparedness for Contacting U.S. Technical Assistance (TAC)

Released 1/31/2019
Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS)

Released 1/18/2019
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 1/14/2019
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 1/2/2019
Photographing Various Vehicle Concerns and Submitting Them to the GM Technical Assistance Center (TAC)

Released 12/21/2018
Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers

Released 12/17/2018
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 12/13/2018
Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC)

Released 12/5/2018
Warranty Administration - Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 12/5/2018
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 11/30/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 11/27/2018
Information for Dealers/Service Advisors on When and How to Submit a Pre-Repair Authorization (PRA) (U.S. Dealers Only)

Released 11/20/2018
Requirements For OnStar Over The Air Programming And Updates

Released 11/20/2018
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 11/20/2018
Diagnostic Tips: XM Audio Traffic And Travel Link Availability And Operation

Released 11/6/2018
Engine Ticking Noise or oil pressure fluctuation On Cold Start

Released 11/5/2018
Working with GM on a Product Assistance Claim (PAC)

Released 11/2/2018
Warranty Administration - Guidelines for Multiple Repairs with Independent Causes (GM Canada Dealers only)

Released 10/30/2018
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 10/26/2018
Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts

Released 10/23/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/19/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/17/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/15/2018
SES Light, Misfire, DTC P0300, And/or A Chirp, Squeak, Squeal, Or Tick Noise - Potential

Released 10/10/2018
AC Blows Warm or Poor Performance

Released 10/8/2018
PAC Courtesy Transportation Assistance Program

Released 10/3/2018
Diagnostic Tip: Fuel Injected Gasoline Engines Possible No Start Extended Crank or Fuel Pressure Related DTCs

Released 10/3/2018
IPC Odometer Programming Method Quick Reference Guide

Released 10/3/2018
Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold

Released 10/1/2018
Cold Start Misfire and/or Rough Idle - DTC P0300 May Be Set

Released 9/26/2018
Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPM

Released 9/20/2018
Customer Satisfaction - Carpeted Floor Mats Missing

Released 9/11/2018
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 9/5/2018
Information on A/C Odors During Start Up in Hot Humid Climates

Released 8/28/2018
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 8/24/2018
Variable Diagnostic Time Allowances (U.S. Only)

Released 8/22/2018
Information on Paint Stain Under Protective Shipping Film

Released 8/22/2018
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 8/22/2018
Rear and Side Tempered Glass Spots (Quench Marks)

Released 8/22/2018
Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center

Released 8/22/2018
Hem Flange Rust Repair

Released 8/22/2018
Diagnostic Tips for Odor Emanating from HVAC System

Released 8/8/2018
DTC P0016 P0017 P0018 P0019 P0008 P0009

Released 8/8/2018
Alleged Cylinders Out Of Round

Released 8/8/2018
Fluid In Spark Plug Tubes

Released 7/25/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 7/24/2018
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 7/24/2018
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 7/23/2018
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 7/11/2018
Cooling System Contaminated With Engine Oil

Released 7/3/2018
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 6/22/2018
Dealer Responsibility for Cargo Carrying Capacity Labeling

Released 6/20/2018
AC Blows Warm or Poor Performance

Released 5/30/2018
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 5/23/2018
Diagnostic Tip: Apple Device Connectivity Issues due to USB Cord Concern

Released 5/14/2018
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/10/2018
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 5/4/2018
Warranty Administration - Proper Labor Operation Selection and Causal Part Identification for Warranty Transactions

Released 4/20/2018
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation 5430130 Fuse Replacement

Released 4/19/2018
Information on Engine Oil Life Monitor Operation Calculation

Released 4/9/2018
Information on Water or Ethylene Glycol in Transmission Fluid

Released 4/6/2018
Underbody Component Corrosion

Released 3/16/2018
Eliminating Unwanted Odors in Vehicles

Released 3/12/2018
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 3/9/2018
GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period

Released 3/9/2018
Customer Satisfaction Program - Vehicle Communication Interface Module (VCIM) Programming Not Completed

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/28/2018
Red LED, No WiFi Operation, and/or Limited OnStar Module Functionality After OnStar Module Replacement for Another Condition

Released 2/27/2018
Warranty Administration - Updated - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 2/20/2018
Paint Color Codes For Special Edition Vehicles (Mary Kay - Hot Wheels - Green Flash Or Neiman Marcus)

Released 2/1/2018
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 1/17/2018
Warranty Administration - Warranty Claims Submission - Outside Rear View Mirrors

Released 12/7/2017
Dealer Responsibility for Cargo Carrying Capacity Labeling

Released 12/5/2017
Intermittent No Crank/No Start, No Module Communication, MIL, Warning Lights, Vehicle Messages or DTCs Set by Various Control Modules - Diagnosing and Repairing Fretting Corrosion (Disconnect Affected Connector and Apply Dielectric Lubricant)

Released 11/21/2017
Information assistance for HFV6 re-manufactured engine misfire diagnosis

Released 11/20/2017
Diagnostic Tip- Information for U0140 or U0073 (BCM Appears Off Line On The High Speed Buss)

Released 11/17/2017
Information on COAX Repair Kit Availability

Released 11/17/2017
Intermittent Malfunction Indicator Lamp (MIL) Illuminated, DTC P2138 with Reduced Engine Power (Repair Instrument Panel (IP) to Body Harness Connector)

Released 11/7/2017
Verifying Odometer Accuracy

Released 11/7/2017
Diagnostic Tip - Replacement Of Manual Shift Paddles On Steering Wheel

Released 10/6/2017
Diagnostic Tip - Diagnosing Vehicles with OnStar DTC B101D -37

Released 9/28/2017
Diagnostic Tip: OnStar Vehicles with B101D and Symptom Codes

Released 8/30/2017
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 8/23/2017
Paint-less Dent Repair Process

Released 7/25/2017
Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application

Released 7/17/2017
Difference Between Analog and Digital Vehicle Speed Display

Released 6/23/2017
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 6/22/2017
Interior Cleaning -- Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer --Product Availability

Released 6/16/2017
Seat Belt Extender Availability

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 6/14/2017
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 6/12/2017
Product Safety Recall - Unintended Ignition Key Rotation

Released 6/8/2017
Engine Replacement Recommendations for HFV6 Gen 1 and Gen 2

Released 5/22/2017
Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels

Released 5/15/2017
General Motors Dealership Critical Equipment Requirements and Recommendations

Released 5/10/2017
Warranty Administration - Automatic Transmission Oil Cooler Flush and Flow Test

Released 5/10/2017
Broken or Separated Auxiliary Floor Mat Retainers, Floor Mat Retainer Won’t Seat on Carpet

Released 4/25/2017
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 4/19/2017
Non-Design Intent Wheel Lock Nuts and Lug Nuts

Released 4/12/2017
Underbody Component Corrosion

Released 4/10/2017
Information on Proper Use of Floor Mats

Released 3/29/2017
Information on Driveline Clunk Noise

Released 3/21/2017
Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining

Released 3/15/2017
Warranty Administration - Field Action Courtesy Transportation Policy

Released 3/14/2017
Power Liftgate Inoperative from Key Fob

Released 3/10/2017
Security Code Input Message with SPS Error Code E5659, M5304 and/or M5530 During TIS2web Programming

Released 2/20/2017
EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message - Click or Ratchet Noise - Service Traction Message - Service Stabilitrak Message - Service Steering Message

Released 2/13/2017
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 12/19/2016
Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

Released 12/9/2016
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 12/5/2016
Warranty Administration - GM Dealer Empowerment Program and Goodwill Procedures

Released 11/15/2016
Alleged Cylinders Out Of Round

Released 11/15/2016
Diagnostic Information for Supplemental Inflatable Restraint (SIR) System, Intermittent AIR BAG Indicator/Lamp Illuminated with DTC(s) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 or B0044 Set

Released 11/10/2016
Information on Side Door Window Glass Chipping Caused by Hanging Vehicle Key Lock Box

Released 10/24/2016
Audio Muting When Listening to Some Sirius XM Channels Due to Interference in Some Geographic Locations

Released 10/21/2016
Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 10/7/2016
PQC Assembly Replacement Process - Dealers Required to Contact PQC Prior to Replacing an Assembly

Released 9/30/2016
Wheel Weights for Black Painted Wheels

Released 9/30/2016
Inadvertent Horn, Light, Remote Start, Lock/Unlock Activation or Charging Schedule Change

Released 9/30/2016
HomeLink® Programming to a Genie Intellicode® 2 Garage Door Opener

Released 9/30/2016
Instructions for Installing Techline Infotainment DVD (GMNA Only)

Released 9/30/2016
Exhaust Noise/Moan/Drone/Resonance Just Above Warm Idle Speed While in Drive with Foot on Brake

Released 9/30/2016
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 9/30/2016
Information on Side Door Window Glass Chipping Caused by Hanging Vehicle Key Lock Box

Released 9/30/2016
Warranty Administration - Warranty Claims Submission - Outside Rear View Mirrors

Released 9/30/2016
Diagnostic Tips for DTC P0796, Slip or No 4th, 5th or 6th Gear

Released 9/30/2016
AM Radio Interference When Operating Rear Window Defroster (Defogger)

Released 9/30/2016
Information on USB Command and Control Multimedia Player Interface/List of Supported Devices

Released 9/30/2016
Changes to Essential and Available Tool Numbering System

Released 9/30/2016
Handsfree/Bluetooth Audio Quality Issues

Released 9/30/2016
Radio Static on All AM Stations

Released 9/30/2016
Wheel Balancing Machine Finish Damage to Chrome Clad or ChromeTech® Wheels

Released 9/27/2016
Warranty Administration - Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications

Released 9/22/2016
Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

Released 9/22/2016
Hem Flange Rust Repair

Released 9/16/2016
IPC Odometer Programming Method Quick Reference Guide

Released 9/14/2016
OnStar Will Not Power Up

Released 9/9/2016
Rough Idle Crank No Start Extended Crank Or Misfire Due to Excessive Carbon On Top of the Valves or Sticking Valves

Released 8/12/2016
Warranty Administration - Servicing Vehicles from Canada (U.S. Dealers Only)

Released 8/12/2016
Difference Between Analog And Digital Vehicle Speed Display

Released 8/3/2016
Non-approval of Clipping (Sectioning of Two Vehicles) for Collision Repair

Released 7/28/2016
Engine Misfire, Ticking/Knocking Noise, No Compression due to Piston Damage, Malfunction Indicator Lamp (MIL) Illuminated

Released 7/11/2016
Traction Control Light Flashes Under Hard Acceleration at Higher Road Speeds

Released 7/11/2016
Information for Engine Concerns Resulting from Lack of Scheduled Maintenance, Improper Service or Aftermarket Calibrations

Released 6/17/2016
Seat Belt Webbing/Latch Plate Becomes Twisted

Released 6/10/2016
Information on Proper Use of Floor Mats

Released 5/31/2016
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 5/16/2016
New U.S. Dealer Special Tool Loan Program

Released 5/13/2016
Accessory Power Outlet and Trailer Lighting Fuse Replacement - Use Global Labor Operation 5430130 Fuse Replacement

Released 5/10/2016
Abnormal Noise And Or Vibration While Driving Due To Non-GM Aftermarket Accessory

Released 5/10/2016
Front Floor Console Rear Ashtray/Bin Door May Not Close (Align Pivot Pins)

Released 4/20/2016
Radio Does Not Mute Enough When OnStar Turn-By-Turn Navigation Directions Are Announced (Increase Volume Setting or Request Soft Mute Feature Change Through OnStar Customer Service)

Released 4/12/2016
Rear and Side Tempered Glass Spots (Quench Marks)

Released 4/12/2016
Information Regarding Magnetic Drain Plugs

Released 4/7/2016
Underbody Component Corrosion

Released 4/5/2016
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 4/5/2016
Grease or Sealant Visible on Electronic Power Steering Gear - Should Not Be Interpreted as Leak

Released 3/29/2016
Being Prepared for TAC, Caller Preparedness and Checklist - Contacting U.S. Technical Assistance (TAC) and Use of Strategy Based Diagnostics

Released 3/14/2016
Power Foldaway Mirror Glass Shakes, Flutters at Normal Driving Speeds

Released 3/11/2016
Information Regarding Servicing Components Located Near SIR Components

Released 3/7/2016
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 3/3/2016
Side Detection System Unavailable or Intermittently Side Blind Zone Stops Working

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 2/9/2016
Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

Released 2/8/2016
Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage

Released 2/5/2016
Hem Flange Rust Repair

Released 1/28/2016
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 1/1/2016
Information on Diagnosis and Replacement of Shock Absorber and Strut Due to Fluid Leak

Released 12/22/2015
IPC Odometer Programming Method Quick Reference Guide

Released 12/15/2015
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 11/25/2015
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 11/23/2015
Verifying Odometer Accuracy

Released 11/12/2015
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 11/6/2015
Diagnostic Tips for Reduced Acceleration at Low Speed and/or Transmission Slipping from a Launch, DTC P0751 Set

Released 11/4/2015
Supercharger Noise

Released 11/2/2015
Clunk Noise Under Vehicle When Accelerating

Released 10/31/2015
Diagnostic Tip for Low Line Pressure or Pressure Regulator Valve Stuck After Pump Cover Replacement

Released 10/31/2015
Use of Nitrogen Gas in Tires

Released 10/31/2015
Information on Poor, Limited, Reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) Range

Released 10/31/2015
Exterior Lighting Components Tinted or Smoked by an Outside Vendor

Released 10/31/2015
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 10/31/2015
Warranty Administration - New Vehicle Maintenance Program Cross-Border Servicing between the U.S. and Canada

Released 10/31/2015
Information on Paint Stain Under Protective Shipping Film

Released 10/31/2015
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 10/31/2015
Product Safety - Unintended Ignition Key Rotation

Released 10/31/2015
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019

Released 10/31/2015
Diagnostic Tips for Preventing Oil Leaks After Changing Oil and Filter

Released 10/31/2015
Paint Color Codes For Special Edition Vehicles (Mary Kay - Hot Wheels - Green Flash Or Neiman Marcus)

Released 10/31/2015
Difference Between Analog And Digital Vehicle Speed Display

Released 10/31/2015
Front Floor Console Rear Ashtray/Bin Door May Not Close (Align Pivot Pins)

Released 10/31/2015
Mounting, Balancing and Installation of Accessory Wheels and Tires Available Through GM Accessories

Released 10/31/2015
Control Module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 Shared In Multiple Modules

Released 10/31/2015
Information on Removal/Cracking of Stainless Steel Wheel Nut Caps

Released 10/31/2015
Repair Information for Reconnection of Rear Window (Defroster) Contact or Tab

Released 10/31/2015
Information on Proper Use of Floor Mats

Released 10/31/2015
Product Safety - Chassis Electronic Control Module Internal Contamination

Released 10/31/2015
Vibration Analysis Worksheet

Released 10/31/2015
Rear Door Glass Lowers without Window Switch Activation, Especially after Car Wash or Rain

Released 10/31/2015
Information on Drilling High Strength Steel Related to Collision Repair

Released 10/31/2015
Rear Axle Clunk and/or Chatter Type Noise on Turns (Drain/Refill Rear Differential Fluid)

Released 10/31/2015
Crankshaft Rear Oil Seal - Oil Leak

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 10/31/2015
Turn By Turn Directions Not Displayed After Canada Upgrade

Released 10/31/2015
Warranty Administration - Causal Part Requirements for Transactions Submitted to GM for Payment

Released 10/31/2015
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/31/2015
Updated Warranty and Policy Program for Electronic Products (U.S. and Canada)

Released 10/31/2015
Information on the Use of Non GM Approved Battery Chargers and Booster Packs

Released 10/31/2015
Automatic Transmission Shift and Engine Driveability Concerns and/or MIL ON Due to Aftermarket Oil Bath Type Air Filter Use

Released 10/31/2015
PAC Courtesy Transportation Assistance Program

Released 10/31/2015
Driving Characteristics of Rear Wheel Drive Vehicles and Available Winter Tires

Released 10/31/2015
Information on Engine Oil Consumption Guidelines

Released 10/31/2015
GM of Canada OnStar Cellular Communication Upgrade

Released 10/31/2015
Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles

Released 10/31/2015
White Film/Residue on Vehicle Interior, Door Trim Panels and/or Instrument Panel (IP)

Released 10/31/2015
Updated Warranty and Policy Exchange Program for Electronic Products (U.S. and Canada)

Released 10/31/2015
Seat Belt Webbing/Latch Plate Becomes Twisted

Released 9/5/2015
Eliminating Unwanted Odors in Vehicles

Released 9/5/2015
Intermittent Malfunction Indicator Lamp (MIL) Illuminated, DTC P2138 with Reduced Engine Power (Repair Instrument Panel (IP) to Body Harness Connector)

Released 9/5/2015
Enhancing Field Product Reports with Digital Pictures

Released 8/22/2015
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 8/8/2015
Information on Proper Use of Floor Mats

Released 8/8/2015
Seat Belt Buckle Latching Issues and/or Seat Belt Warning Lights Illuminated

Released 8/1/2015
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 7/25/2015
ACDelco Replacement Battery Warranty Procedures

Released 7/25/2015
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 7/18/2015
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 7/18/2015
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 7/12/2015
Application of Anti-Corrosion Materials

Released 7/12/2015
TOP TIER Detergent Gasoline Information and Available Brands

Released 6/27/2015
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 6/6/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 5/30/2015
Usage of E85 Fuel in GM Vehicles

Released 5/23/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/16/2015
Low Beam Headlamp Bulb Diagnosis/Replacement (Inspect Bulb and Connector)

Released 5/2/2015
Intermittently Key Will Not Rotate in Door or Ignition Lock Cylinder

Released 3/28/2015
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 1/31/2015
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 12/7/2014
Diagnostic Tip: OnStar Module Does Not Support All B101D Symptom Codes

Released 10/31/2014
Diagnostic Tip - Replacement Of Manual Shift Paddles On Steering Wheel

Released 8/24/2014
Diagnostic Tip for Engine Misfire and/or Popping Noise on Cold Startup after Cylinder Head or Fuel Rail/Injector Repair

Released 8/18/2014
Engine Replacement Recommendations HFV6 Only

Released 8/8/2014
Concerns Or Questions Regarding The Installation Of Dealer Installed Accessories

Released 8/7/2014
Inside Rear View Mirror is Loose and/or Mirror Mounting Bracket Fell Off

Released 7/14/2014
Powertrain and Various Electrical/Electronic Control Issues

Released 7/11/2014
Information Regarding A/C Service Valve Tethered Cap Requirements in the State of Idaho

Released 7/8/2014
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To

Released 6/19/2014
Radio Reprogramming Using Techline/Service Programming System (SPS) - Ensuring Correct Vehicle Selection

Released 5/20/2014
Diagnostic Tip - Repeat BCM Replacement

Released 5/16/2014
DTC Symptom Byte Documentation

Released 3/1/2014
Paint Color Codes For Special Edition Vehicles (Mary Kay, Hot Wheels, or Neiman Marcus)

Released 2/15/2014
Paint Color Codes For Special Edition Vehicles (Mary Kay or Neiman Marcus)

Released 2/6/2014
Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)

Released 2/1/2014
No Audio On Certain XM Radio Channels

Released 1/28/2014
Water Leak/Wind Noise from Passenger Front Door Glass

Released 1/24/2014
GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period

Released 1/4/2014
Proper Wheel Installation and Wheel Torque Techniques

Released 1/4/2014
Loose Ground Terminal Repair and Proper Labor Code

Released 10/4/2013
Diagnostic Tip: Diagnosing Vehicles with OnStar DTC B101D-37

Released 10/1/2013
Information on Glass Ultra Violet UV Ray Protection And Tint Percentage

Released 9/13/2013
Information on Rear Bumper Fascia and Quarter Panel Paint Appearance

Released 6/19/2013
Correct Selection Of Labor Codes

Released 6/19/2013
Global Information for GM dexos 1 and dexos 2 Engine Oil Specifications, Licensed Brands, and Service Fill

Released 6/19/2013
Dealership Service Consultant Procedure as Vehicle Comes into Service Drive for Tire Pressure Monitor (TPM) System Message, Light and Customer Information

Released 6/19/2013
DTC C027B, Low Brake Pedal Feel After Master Cylinder Repairs

Released 6/19/2013
Magnaride Magnetically Controlled Suspension Electrical Connector Not Seated, Service Suspension System Message, DTCs C0575, C0580, C0585 or C0590

Released 6/19/2013
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 6/19/2013
Repair Information for Reconnection of Rear Window Defroster (Defogger) Contact or Tab

Released 5/31/2013
Unexpected Loss of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry Phone - Bluetooth Issues

Released 4/23/2013
Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage

Released 4/12/2013
Information on Driveline Clunk Noise

Released 3/29/2013
Vehicle Software Enhancements

Released 3/22/2013
New Service Cam Bearings For Gen IV V8 Engines

Released 3/22/2013
Vibration Analysis Worksheet

Released 3/1/2013
Paint-less Dent Repair Process

Released 3/1/2013
No Crank/No Start, Dead Battery Due to Parasitic Drain/Discharge

Released 2/15/2013
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 2/15/2013
Windshield Wiper Performance, Cleaning Instructions and Maintenance

Released 2/11/2013
Prior To Any Circuit Testing

Released 1/18/2013
Various Noises From Sunroof Area

Released 1/1/2013
Various Driveability Symptoms Due to Clogged Fuel Injectors, MIL/SES DTCs P0171, P0172, P0174, P0300, P1174, P1175 (Clean Fuel Injectors and/or Perform Injector Test With AFIT CH-47976)

Released 9/4/2012
IPC Odometer Programming Method Quick Reference Guide

Released 9/4/2012
Front Floor Console Rear Ashtray/Bin Door May Not Close (Align Pivot Pins)

Released 9/4/2012
Front Seat(s) Lateral Seat Clunk (Install Felt Washer, Replace Clip)

Released 9/4/2012
XM/OnStar Antenna Cover Installation Procedure During PDI

Released 5/3/2012
Information on Tire Radial Force Variation (RFV)

Released 4/28/2012
Shudder Feel While Driving in 40-50 MPH Range

Released 4/18/2012
Poor Radio Reception or Radio Static/Increased Interference with Rear Window Defogger On or Some Rear Window Defogger Grids May Be Inoperative

Released 4/15/2012
Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat, DTCs 5045 or B0074 0F May Set in PPS Module

Released 4/11/2012
Audio System Speaker Noise, Distorted, Inoperative (Follow Procedure Outlined Below)

Released 3/20/2012
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 3/19/2012
Hem Flange Rust Repair

Released 2/4/2012
Diagnostic Information for Transmission No Forward, No Reverse, Slips, Cracked/Split Fluid Filter

Released 1/19/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/19/2012
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 1/14/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/13/2012
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 1/13/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/13/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/12/2012
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 11/20/2011
Rear Vision Camera Appears Obstructed

Released 10/24/2011
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 10/22/2011
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510 and Battery Part Restriction (North America ONLY)

Released 10/17/2011
Safety Belt Locking Conditions (Normal Operating Characteristics)

Released 10/13/2011
Eliminating Unwanted Odors in Vehicles

Released 10/1/2011
Scratches or Scuffs on Console, Center Stack, Door Panels and Steering Wheel Trim Panels (Polish Trim Panels)

Released 9/23/2011
Missing OnStar Owner Kit Integration in Vehicle Owner Manual

Released 9/14/2011
Information on Body Control Module (BCM) Grounds

Released 9/11/2011
Seat Belt Webbing/Latch Plate Becomes Twisted

Released 9/8/2011
Seat Belt Webbing/Latch Plate Becomes Twisted

Released 9/7/2011
Seat Belt Webbing/Latch Plate Becomes Twisted

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 7/19/2011
XM/OnStar Antenna Cover Installation Procedure During PDI

Released 7/15/2011
Key Code Security Rules and Information on GM KeyCode Look-Up Application (Canada Only)

Released 6/7/2011
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 5/9/2011
Power Front Door Glass Slow, Noisy When Being Raised or Lowered (Reposition Glass Run Channel)

Released 4/14/2011
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 4/12/2017
Underbody Component Corrosion

Released 2/20/2017
EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message - Click or Ratchet Noise - Service Traction Message - Service Stabilitrak Message - Service Steering Message

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 6/21/2016
EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message -Click Or Ratchet Noise- Service Traction Message - Service Stabilitrak Message - Service Steering Message

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 10/31/2015
Product Safety - Chassis Electronic Control Module Internal Contamination

Released 10/31/2015
Product Safety - Chassis Electronic Control Module Internal Contamination

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 9/5/2015
Brake Lathe Calibration Procedure

Released 8/1/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 6/6/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 7/23/2014
Excessive Brake Dust On Wheels

Released 6/13/2014
Clicking Noise From Front Wheels

Released 5/2/2014
EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message -Click Or Ratchet Noise- Service Traction Message - Service Stabilitrak Message - Service Steering Message

Released 6/19/2013
DTC C027B, Low Brake Pedal Feel After Master Cylinder Repairs

Released 5/10/2013
EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message - Click Or Ratchet Noise - Service Traction Message - Service Stabilitrak Message - Service Steering Message

Released 3/22/2013
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 3/19/2013
EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message - Click Or Ratchet Noise - Service Traction Message - Service Stabilitrak Message

Released 1/19/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/17/2012
Car and Truck Fix it Right the First Time Issues

Released 1/14/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/13/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 4/19/2011
Disc Brake Warranty Service and Procedures

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 7/9/2019
Cooling System Contaminated With Engine Oil

Released 7/11/2018
Cooling System Contaminated With Engine Oil

Released 5/10/2017
Warranty Administration - Automatic Transmission Oil Cooler Flush and Flow Test

Released 8/2/2016
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 3/14/2015
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 4/4/2013
Low Engine Oil Pump Pressure Due To Sticking Oil Pressure Relief Valve

Released 5/21/2020
Misfire Template

Released 5/20/2020
IPC Odometer Programming Method Quick Reference Guide

Released 5/14/2020
IPC Odometer Programming Method Quick Reference Guide

Released 11/26/2019
Key Code Security Rules and Information on GM KeyCode Look-Up Application (U.S. Only)

Released 11/5/2019
J-35616-64B Or EL-35616-58 Terminal Test Probe Information/Repair

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 6/3/2019
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 5/28/2019
Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (US Dealers Only).

Released 4/23/2019
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 1/29/2019
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 1/22/2019
Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPo

Released 1/18/2019
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 12/13/2018
Exterior Lamp Condensation and Replacement Guidelines

Released 11/30/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 11/20/2018
Requirements For OnStar Over The Air Programming And Updates

Released 11/20/2018
Diagnostic Tips: XM Audio Traffic And Travel Link Availability And Operation

Released 11/6/2018
Engine Ticking Noise or oil pressure fluctuation On Cold Start

Released 10/23/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/3/2018
IPC Odometer Programming Method Quick Reference Guide

Released 10/1/2018
Cold Start Misfire and/or Rough Idle - DTC P0300 May Be Set

Released 9/26/2018
Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPM

Released 8/28/2018
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 8/24/2018
Variable Diagnostic Time Allowances (U.S. Only)

Released 8/8/2018
DTC P0016 P0017 P0018 P0019 P0008 P0009

Released 7/24/2018
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 7/23/2018
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 7/3/2018
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks

Released 5/23/2018
Diagnostic Tip: Apple Device Connectivity Issues due to USB Cord Concern

Released 4/20/2018
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation 5430130 Fuse Replacement

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 2/28/2018
Red LED, No WiFi Operation, and/or Limited OnStar Module Functionality After OnStar Module Replacement for Another Condition

Released 2/1/2018
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 12/7/2017
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 12/5/2017
Intermittent No Crank/No Start, No Module Communication, MIL, Warning Lights, Vehicle Messages or DTCs Set by Various Control Modules - Diagnosing and Repairing Fretting Corrosion (Disconnect Affected Connector and Apply Dielectric Lubricant)

Released 11/20/2017
Diagnostic Tip- Information for U0140 or U0073 (BCM Appears Off Line On The High Speed Buss)

Released 11/17/2017
Information on COAX Repair Kit Availability

Released 11/7/2017
Verifying Odometer Accuracy

Released 10/6/2017
Diagnostic Tip - Diagnosing Vehicles with OnStar DTC B101D -37

Released 9/5/2017
Updated Warranty and Policy Exchange Program for Electronic Products (U.S. and Canada)

Released 8/30/2017
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 7/25/2017
Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 4/6/2017
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 3/14/2017
Power Liftgate Inoperative from Key Fob

Released 11/15/2016
Diagnostic Information for Supplemental Inflatable Restraint (SIR) System, Intermittent AIR BAG Indicator/Lamp Illuminated with DTC(s) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 or B0044 Set

Released 10/17/2016
Warranty Administration - Changes in Powertrain Warranty Coverage Effective with 2010 Model Year

Released 10/13/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 10/6/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 9/30/2016
Diagnostic Information for Supplemental Inflatable Restraint (SIR) System, Intermittent AIR BAG Indicator/Lamp Illuminated with DTC(s) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 or B0044 Set

Released 9/27/2016
Warranty Administration - Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications

Released 9/16/2016
IPC Odometer Programming Method Quick Reference Guide

Released 8/30/2016
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 8/12/2016
Difference Between Analog And Digital Vehicle Speed Display

Released 8/12/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 7/1/2016
Diagnostic Tip - Service Power Steering Message, Reduced Steering Assist, ABS / Traction Control / Stability Lamps Illuminated, Loss of EBCM communication, Various DTCs Intermittently

Released 6/14/2016
Prior To Any Circuit Testing

Released 5/16/2016
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 5/13/2016
Accessory Power Outlet and Trailer Lighting Fuse Replacement - Use Global Labor Operation 5430130 Fuse Replacement

Released 5/13/2016
Exterior Lighting Components Tinted or Smoked by an Outside Vendor

Released 4/22/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 4/20/2016
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 4/19/2016
Normal Characteristic - OnStar Power Consumption

Released 3/23/2016
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 3/11/2016
Information Regarding Servicing Components Located Near SIR Components

Released 3/4/2016
Premature Catalytic Converter Failures

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510, 4041520 and 250 Mile/400 Km Labor Operation Restriction (North America ONLY)

Released 2/12/2016
Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage

Released 2/8/2016
Exterior Lamp Condensation and Replacement Guidelines

Released 2/8/2016
Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage

Released 1/28/2016
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 11/23/2015
Verifying Odometer Accuracy

Released 11/12/2015
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 10/31/2015
Information on Poor, Limited, Reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) Range

Released 10/31/2015
Exterior Lighting Components Tinted or Smoked by an Outside Vendor

Released 10/31/2015
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 10/31/2015
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 10/31/2015
Tail Lamp Lens Sticking Out From Body

Released 10/31/2015
No Crank Multiple Warning Telltales On Trans Shifts Hard

Released 10/31/2015
ACDelco® Replacement Battery Warranty Procedures

Released 10/31/2015
Warranty Administration - Revised Wiring Repair Labor Operations and Required Additional Information

Released 10/31/2015
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 10/31/2015
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 10/31/2015
Rear Door Glass Lowers without Window Switch Activation, Especially after Car Wash or Rain

Released 10/31/2015
Low Beam Headlamp Bulb Diagnosis/Replacement (Inspect Bulb and Connector)

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
No Crank - Multiple Warning Telltales On - Trans Shifts Hard

Released 10/31/2015
Cold Weather and Long Stand Time Battery Maintenance and Testing Tips

Released 10/31/2015
Information on the Use of Non GM Approved Battery Chargers and Booster Packs

Released 10/31/2015
Poor Radio Hands-free Voice Recognition Performance or Sound Quality After OnStar Upgrade

Released 10/31/2015
GM of Canada OnStar Cellular Communication Upgrade

Released 10/31/2015
Updated Warranty and Policy Exchange Program for Electronic Products (U.S. and Canada)

Released 9/12/2015
Accessory Power Outlet and Trailer Lighting Fuse Replacement - Use Global Labor Operation 5430130 Fuse Replacement

Released 9/5/2015
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510, 4041520 and 250 Mile/400 Km Labor Operation Restriction (North America ONLY)

Released 9/5/2015
GM Wiring Repair Strategy Information

Released 8/1/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 7/25/2015
ACDelco Replacement Battery Warranty Procedures

Released 7/4/2015
Diagnostic Tip - Security Light On Intermittently / No Crank/No Start Or Start Stall And Keyless Access Vehicles May Display No Remote/Fob Detected

Released 6/6/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 5/2/2015
Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage

Released 4/25/2015
Diagnostic Tip - Vehicle Start And Stalls After Theft Deterrent Module Replacement

Released 3/28/2015
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 3/14/2015
Warranty Administration – Labor Operation 0600014 – Suspected Tampering or Vehicle Modifications

Released 1/31/2015
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 1/1/2015
Radio Does Not Mute Enough When OnStar Turn-By-Turn Navigation Directions Are Announced (Increase Volume Setting or Request Soft Mute Feature Change Through OnStar Customer Service)

Released 8/18/2014
P00C6 P228C Diagnostic Assistance

Released 8/8/2014
Concerns Or Questions Regarding The Installation Of Dealer Installed Accessories

Released 7/17/2014
Accessory Power Outlet and Trailer Lighting Fuse Replacement - Use GLC Labor Operation 5430130 Fuse Replacement

Released 7/14/2014
Powertrain and Various Electrical/Electronic Control Issues

Released 6/27/2014
P00C6 P228C Diagnostic Assistance

Released 6/19/2014
Radio Reprogramming Using Techline/Service Programming System (SPS) - Ensuring Correct Vehicle Selection

Released 6/3/2014
DTCs P0601 P0603 P0604 P062F or P1621 (Stored In The TCM)

Released 5/20/2014
Diagnostic Tip - Repeat BCM Replacement

Released 5/16/2014
DTC Symptom Byte Documentation

Released 2/8/2014
Diagnostic Tips For SIDI Hard Start Cold

Released 2/4/2014
Accessory Remote Start Does Not Work with OnStar Remote Link Phone Application

Released 2/1/2014
No Audio On Certain XM Radio Channels

Released 1/4/2014
Loose Ground Terminal Repair and Proper Labor Code

Released 10/5/2013
OnStar Will Not Power Up

Released 9/14/2013
OnStar Will Not Power Up

Released 6/19/2013
Global Information for GM dexos 1 and dexos 2 Engine Oil Specifications, Licensed Brands, and Service Fill

Released 6/19/2013
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 6/19/2013
Repair Information for Reconnection of Rear Window Defroster (Defogger) Contact or Tab

Released 5/31/2013
Unexpected Loss of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry Phone - Bluetooth Issues

Released 5/15/2013
J-35616-64B Terminal Test Probe And Replacement Terminal

Released 4/23/2013
Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage

Released 4/12/2013
Information on Driveline Clunk Noise

Released 3/29/2013
Vehicle Software Enhancements

Released 3/29/2013
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation N1720 Fuse Replacement

Released 3/29/2013
Powertrain and Various Electrical/Electronic Control Issues

Released 3/22/2013
Vibration Analysis Worksheet

Released 3/22/2013
OnStar Will Not Power Up

Released 3/22/2013
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 3/1/2013
Paint-less Dent Repair Process

Released 3/1/2013
DVD Navigation Update Program, Navigation Disc Diagnostic Aid, AVN Software Update Discs and Ordering Information

Released 3/1/2013
No Crank/No Start, Dead Battery Due to Parasitic Drain/Discharge

Released 2/15/2013
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 2/15/2013
Windshield Wiper Performance, Cleaning Instructions and Maintenance

Released 2/11/2013
Prior To Any Circuit Testing

Released 1/1/2013
IPC Odometer Programming Method Quick Reference Guide

Released 1/1/2013
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation N1720 Fuse Replacement

Released 12/17/2012
Checking Smartphone Bluetooth Software Update Status

Released 12/17/2012
Navigation Map Update May Fail To Load

Released 5/8/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 4/18/2012
Poor Radio Reception or Radio Static/Increased Interference with Rear Window Defogger On or Some Rear Window Defogger Grids May Be Inoperative

Released 4/15/2012
Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat, DTCs 5045 or B0074 0F May Set in PPS Module

Released 4/7/2012
Car and Truck Fix it Right the First Time Issues

Released 3/5/2012
Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM)

Released 3/3/2012
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 2/29/2012
Passenger Presence System (PPS) May Command Passenger Airbag Indicator and Seat Belt Reminder On When Electronic Devices are Placed on Front Passenger Seat, DTCs 5045 or B0074 0F Set in PPS Module

Released 2/10/2012
Service Programming System (SPS) Errors (E4398, E4399, E4403, E4404 E4413, E4414, E4423 or E4491, E4494)

Released 1/19/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/17/2012
Car and Truck Fix it Right the First Time Issues

Released 1/14/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/13/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/13/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 10/22/2011
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510 and Battery Part Restriction (North America ONLY)

Released 9/14/2011
Information on Body Control Module (BCM) Grounds

Released 8/29/2011
PPS May Command Passenger Airbag Indicator and Seat Belt Reminder On When Electronic Devices are Placed on Front Passenger Seat, DTCs 5045 or B0074 0F Set in PPS Module

Released 8/17/2011
Information on Body Control Module (BCM) Grounds

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 6/6/2011
Information for Electrical Ground Repair - Use New Replacement Fasteners with Conductive Finish

Released 5/19/2011
IPC Odometer Programming Method Quick Reference Guide

Released 5/13/2011
Headlamp, Tail Lamp or Fog/Driving Lamp Damage

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 12/5/2017
Intermittent No Crank/No Start, No Module Communication, MIL, Warning Lights, Vehicle Messages or DTCs Set by Various Control Modules - Diagnosing and Repairing Fretting Corrosion (Disconnect Affected Connector and Apply Dielectric Lubricant)

Released 8/29/2017
Special Coverage Adjustment - Evaporative Emission Canister Vent Solenoid Valve

Released 3/10/2017
Security Code Input Message with SPS Error Code E5659, M5304 and/or M5530 During TIS2web Programming

Released 10/21/2016
Intermittent MIL Due To DTC P0191 And/or P062F - Reprogram ECM

Released 10/17/2016
Warranty Administration - Changes in Powertrain Warranty Coverage Effective with 2010 Model Year

Released 9/26/2016
Handling Requests For Modifications To Permanently Import / Export Vehicles Between The US And Canada

Released 1/1/2016
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 10/31/2015
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 10/31/2015
P00C6 P228C Diagnostic Assistance

Released 10/31/2015
Special Coverage Adjustment - Evaporative Emission Canister Vent Solenoid Valve

Released 10/31/2015
Control Module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 Shared In Multiple Modules

Released 10/31/2015
P00C6 P228C Diagnostic Assistance

Released 10/31/2015
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2

Released 10/31/2015
Special Coverage Adjustment - Evaporative Emission Canister Vent Solenoid Valve

Released 10/31/2015
How to Identify Factory or Aftermarket CNG, LPG, Bi-Fuel Systems

Released 8/1/2015
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 4/4/2015
Black Smoke and Rough Idle On Cold Start

Released 8/18/2014
P00C6 P228C Diagnostic Assistance

Released 7/14/2014
Powertrain and Various Electrical/Electronic Control Issues

Released 6/3/2014
DTCs P0601 P0603 P0604 P062F or P1621 (Stored In The TCM)

Released 1/24/2014
Black Smoke And Rough Idle On Cold Start

Released 3/22/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V6 and V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 2/1/2013
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 1/1/2013
Service Update for Inventory Vehicles Only - Evaporative Emission Canister Vent Solenoid Valve Replacement

Released 9/4/2012
Service Update for Inventory Vehicles Only - Evaporative Emission Canister Vent Solenoid Valve Replacement - Expires August 31, 2013

Released 9/4/2012
Service Update for Inventory Vehicles Only - Evaporative Emission Canister Vent Solenoid Valve Replacement

Released 9/4/2012
Service Update for Inventory Vehicles Only - Evaporative Emission Canister Vent Solenoid Valve Replacement

Released 9/4/2012
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 3/3/2012
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 2/10/2012
Service Programming System (SPS) Errors (E4398, E4399, E4403, E4404 E4413, E4414, E4423 or E4491, E4494)

Released 1/17/2012
Car and Truck Fix it Right the First Time Issues

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 2/15/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 1/31/2018
Information on Close-Coupled Converter and Engine Replacement

Released 8/31/2017
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 4/25/2017
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 4/12/2017
Underbody Component Corrosion

Released 9/30/2016
Exhaust Noise/Moan/Drone/Resonance Just Above Warm Idle Speed While in Drive with Foot on Brake

Released 3/23/2016
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 3/4/2016
Premature Catalytic Converter Failures

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 1/14/2016
Information on Close-Coupled Converter and Engine Replacement

Released 11/30/2015
Premature Catalytic Converter Failures

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 6/6/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 1/17/2014
SES Light With A P2097 Or P2099

Released 4/9/2013
SES Light With A P2097 Or P2099

Released 2/1/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V6 and V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 1/1/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 6/26/2020
Information Assistance for HFV6 Re-Manufactured Engine Drivability Diagnosis Immediately Following Installation

Released 5/28/2020
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 5/21/2020
Misfire Template

Released 5/8/2020
EPA Summer Grade Gasoline Waiver Allows Use of Winter Grade Surplus Potential Drivability Concerns P0300 P0171 P0174 P228C Fuel Smell Odor Longer Extended Cranking Time Hesitation Engine Stalls

Released 1/14/2020
Diagnostic Tip: Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0299 P2227

Released 10/22/2019
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

Released 9/6/2019
Information Assistance for HFV6 Re-Manufactured Engine Misfire Diagnosis

Released 6/26/2019
TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 6/18/2019
SES Light With A P2097 Or P2099

Released 3/7/2019
TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands

Released 3/1/2019
Information on Black Smoke, Rough Idle and Minimal Misfires on Cold Start

Released 2/15/2019
Diagnostic Tips For I/M Flags Resetting After Ignition Cycled

Released 12/3/2018
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 11/30/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 10/3/2018
Diagnostic Tip: Fuel Injected Gasoline Engines Possible No Start Extended Crank or Fuel Pressure Related DTCs

Released 7/25/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 2/27/2018
Information on Vehicles Sitting Outside on Dealer Lots for Extended Periods of Time with Hard Start or Crank/No Start Condition

Released 2/6/2018
Diagnostic Tips For Direct Injected Engines Hard Start Cold

Released 11/22/2017
Automatic Transmission Shift and Engine Driveability Concerns and/or MIL ON Due to Aftermarket Oil Bath Type Air Filter Use

Released 7/25/2017
Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 6/12/2017
Product Safety Recall - Unintended Ignition Key Rotation

Released 2/20/2017
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 2/13/2017
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 1/24/2017
Diagnostic Tips For SIDI Hard Start Cold

Released 12/22/2016
Supercharger Noise

Released 10/17/2016
Warranty Administration - Changes in Powertrain Warranty Coverage Effective with 2010 Model Year

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 10/6/2016
TOP TIER Detergent Gasoline Information and Available Brands

Released 9/1/2016
Fuel and Oil Additives - Facts and Myths - Maximizing Gasoline Fuel Economy

Released 8/2/2016
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 7/1/2016
Diagnostic Tip - Service Power Steering Message, Reduced Steering Assist, ABS / Traction Control / Stability Lamps Illuminated, Loss of EBCM communication, Various DTCs Intermittently

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 1/1/2016
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 11/4/2015
Supercharger Noise

Released 10/31/2015
Product Safety - Chassis Electronic Control Module Internal Contamination

Released 10/31/2015
Product Safety - Unintended Ignition Key Rotation

Released 10/31/2015
Maintenance Cleaning of Fuel Injectors

Released 10/31/2015
TOP TIER Detergent Gasoline Information and Available Brands

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
P0300 Misfire At Speeds Of 70 MPH - 3rd Gear - 3500 – 4500 RPMS

Released 10/31/2015
How to Identify Factory or Aftermarket CNG, LPG, Bi-Fuel Systems

Released 10/31/2015
Automatic Transmission Shift and Engine Driveability Concerns and/or MIL ON Due to Aftermarket Oil Bath Type Air Filter Use

Released 10/31/2015
Black Smoke and Rough Idle on Cold Start

Released 7/12/2015
TOP TIER Detergent Gasoline Information and Available Brands

Released 6/1/2015
Product Safety - Unintended Ignition Key Rotation

Released 5/30/2015
Usage of E85 Fuel in GM Vehicles

Released 5/23/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/2/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/2/2015
Intermittently Key Will Not Rotate in Door or Ignition Lock Cylinder

Released 3/28/2015
Product Quality Center (PQC) Assembly Replacement Process - For Service Agents Not Required to Contact PQC Prior to Assembly Replacement

Released 9/15/2014
Product Safety - Unintended Ignition Key Rotation

Released 9/11/2014
Supercharger Rattle Or Buzz

Released 7/17/2014
Special Coverage Adjustment - Supercharger Warranty Extension

Released 2/8/2014
Diagnostic Tips For SIDI Hard Start Cold

Released 1/24/2014
Black Smoke And Rough Idle On Cold Start

Released 1/22/2014
SES Light And Misfire With Injector Codes

Released 1/17/2014
SES Light With A P2097 Or P2099

Released 1/8/2014
Black Smoke On Cold Start

Released 10/3/2013
Fluid In Spark Plug Tubes

Released 4/9/2013
SES Light And Misfire With Injector Codes

Released 4/9/2013
SES Light With A P2097 Or P2099

Released 2/5/2013
SES Light due to P0300-P0308 and Engine Misfires - Inspect Plug Wire

Released 1/1/2013
Various Driveability Symptoms Due to Clogged Fuel Injectors, MIL/SES DTCs P0171, P0172, P0174, P0300, P1174, P1175 (Clean Fuel Injectors and/or Perform Injector Test With AFIT CH-47976)

Released 3/25/2012
Information on Clicking/Ticking Sound/Noise Heard During Cold Start, Sound/Noise Decreases But Continues as Engine Warms - Normal Operation of High Pressure Fuel Pump and Injectors

Released 3/21/2012
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 3/20/2012
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 3/20/2012
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 1/19/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/17/2012
Car and Truck Fix it Right the First Time Issues

Released 1/14/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 7/15/2011
Key Code Security Rules and Information on GM KeyCode Look-Up Application (Canada Only)

Released 9/5/2018
Information on A/C Odors During Start Up in Hot Humid Climates

Released 8/22/2018
Diagnostic Tips for Odor Emanating from HVAC System

Released 6/20/2018
AC Blows Warm or Poor Performance

Released 6/14/2017
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 9/30/2016
AM Radio Interference When Operating Rear Window Defroster (Defogger)

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 1/28/2016
Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

Released 12/5/2015
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 10/31/2015
Repair Information for Reconnection of Rear Window (Defroster) Contact or Tab

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 9/12/2015
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 7/25/2015
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 5/23/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/2/2015
Information Regarding the Differences Between Leakage and Seepage

Released 3/14/2015
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 7/11/2014
Information Regarding A/C Service Valve Tethered Cap Requirements in the State of Idaho

Released 10/13/2011
Eliminating Unwanted Odors in Vehicles

Released 8/10/2011
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 4/11/2011
Repair Information for Reconnection of Rear Window Defroster Contact or Tab

Released 7/27/2020
Needle Bearings Found In The Oil Pan During An Oil Change

Released 7/2/2020
Fluid In Spark Plug Tubes

Released 6/26/2020
Information Assistance for HFV6 Re-Manufactured Engine Drivability Diagnosis Immediately Following Installation

Released 6/23/2020
Warranty Administration - Engine and Transmission Assembly Replacement (U.S. Only)

Released 6/9/2020
Information Assistance for HFV6 Re-Manufactured Engine Drivability Diagnosis Immediately Following Installation

Released 6/1/2020
Cooling System Contaminated With Engine Oil

Released 5/28/2020
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 5/21/2020
Misfire Template

Released 5/11/2020
2-3 Upshift Slip or Flare

Released 5/5/2020
GE-52250 Power Smoke Diagnostic Leak Detector Turbocharger Charge Air And Induction System Tester MIL Reduced Engine Power

Released 3/9/2020
Information on Malfunction Indicator Lamp (MIL) Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set

Released 11/18/2019
Diagnostic Tips for Knocking, Rattle, Squeak and/or Squeal Type Noise from Engine - Engine Replacement Recommendations for HFV6 Gen 1 and Gen 2

Released 10/29/2019
Information on Driveline Clunk Noise

Released 10/9/2019
Information on Engine Oil Consumption Guidelines

Released 9/20/2019
Diagnostic Tip on Misfire, Chirp, Squeak, Squeal or Tick Noise, Malfunction Indicator Lamp (MIL) Illuminated - DTC P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0307 and/or P0308 Set

Released 9/6/2019
Information Assistance for HFV6 Re-Manufactured Engine Misfire Diagnosis

Released 8/21/2019
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 8/19/2019
GM Wiring Repair Strategy Information

Released 8/15/2019
Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold

Released 8/13/2019
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 8/12/2019
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 8/7/2019
Low Oil Pump Pressure Due To Sticking Oil Pressure Relief Valve

Released 7/16/2019
Diagnostic Tips for Reduced Acceleration at Low Speed and/or Transmission Slipping from a Launch, DTC P0751 Set

Released 7/9/2019
Cooling System Contaminated With Engine Oil

Released 6/27/2019
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 6/26/2019
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 6/25/2019
Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts

Released 6/24/2019
Information Assistance for HFV6 Re-Manufactured Engine Misfire Diagnosis

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 5/20/2019
Information on Water or Ethylene Glycol in Transmission Fluid

Released 5/10/2019
Information Assistance for HFV6 Re-Manufactured Engine Misfire Diagnosis

Released 5/7/2019
Avoiding Torque Converter Or Crankshaft Damage While Diagnosing Noise Concerns Do Not Separate The Torque Converter From the Flex Plate

Released 5/6/2019
Needle Bearings Found In The Oil Pan During An Oil Change

Released 4/24/2019
Module Damage From Incorrect AFIT Usage On Vehicles With Direct Fuel Injection

Released 4/8/2019
Engine Replacement Recommendations for HFV6 Gen 1 and Gen 2

Released 4/2/2019
Manual Transmission Operating Characteristics

Released 3/1/2019
Information on Black Smoke, Rough Idle and Minimal Misfires on Cold Start

Released 2/21/2019
High Pitch Whine or Buzz Noise Heard From Under The Vehicle

Released 2/19/2019
Information Assistance for HFV6 Re-Manufactured Engine Misfire Diagnosis

Released 2/18/2019
Misfire Template

Released 2/13/2019
Information for Repairing Engine Front Cover Oil Leak, Sealing Surface Preparation and Applying RTV Sealant

Released 1/22/2019
Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPo

Released 1/11/2019
Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0299 P2227

Released 12/6/2018
Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0171 P0172 P0299 P2227

Released 12/5/2018
Warranty Administration - Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 12/3/2018
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 11/6/2018
Engine Ticking Noise or oil pressure fluctuation On Cold Start

Released 10/30/2018
Warranty Administration - Labor Operation 0600018 - Personal Property Damage

Released 10/23/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/19/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/17/2018
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/15/2018
SES Light, Misfire, DTC P0300, And/or A Chirp, Squeak, Squeal, Or Tick Noise - Potential

Released 10/3/2018
Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold

Released 10/1/2018
Cold Start Misfire and/or Rough Idle - DTC P0300 May Be Set

Released 9/26/2018
Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPM

Released 8/22/2018
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 8/22/2018
Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center

Released 8/8/2018
Alleged Cylinders Out Of Round

Released 8/8/2018
Fluid In Spark Plug Tubes

Released 7/24/2018
Information on Internal Engine Noise or Damage After Oil Filter Replacement

Released 7/24/2018
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 7/11/2018
Cooling System Contaminated With Engine Oil

Released 4/19/2018
Information on Engine Oil Life Monitor Operation Calculation

Released 4/9/2018
Information on Water or Ethylene Glycol in Transmission Fluid

Released 3/12/2018
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 2/27/2018
Warranty Administration - Updated - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 2/21/2018
Fluid In Spark Plug Tubes

Released 2/15/2018
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 2/13/2018
Oil Odor From The Engine With No Leaks

Released 12/21/2017
TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands

Released 12/5/2017
Intermittent No Crank/No Start, No Module Communication, MIL, Warning Lights, Vehicle Messages or DTCs Set by Various Control Modules - Diagnosing and Repairing Fretting Corrosion (Disconnect Affected Connector and Apply Dielectric Lubricant)

Released 11/30/2017
Information on Engine Oil Consumption Guidelines

Released 11/21/2017
Information assistance for HFV6 re-manufactured engine misfire diagnosis

Released 11/14/2017
DTC P0016 P0017 P0018 P0019 P0008 P0009

Released 11/7/2017
Diagnostic Tip - Replacement Of Manual Shift Paddles On Steering Wheel

Released 9/26/2017
Information On Remanufactured Engine Misfire Diagnosis After Installation

Released 8/31/2017
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 8/23/2017
Cold Start Misfires

Released 8/21/2017
Alleged Cylinders Out Of Round

Released 6/8/2017
Engine Replacement Recommendations for HFV6 Gen 1 and Gen 2

Released 6/8/2017
Engine Ticking Noise On Cold Start

Released 5/26/2017
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 5/10/2017
Warranty Administration - Automatic Transmission Oil Cooler Flush and Flow Test

Released 4/25/2017
SES Light with Fuel Trim and or Oxygen Sensor Codes

Released 4/12/2017
Underbody Component Corrosion

Released 3/29/2017
Information on Driveline Clunk Noise

Released 3/24/2017
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 3/14/2017
Engine Replacement Recommendations HFV6 Gen 1 Only

Released 3/10/2017
Security Code Input Message with SPS Error Code E5659, M5304 and/or M5530 During TIS2web Programming

Released 2/22/2017
Fluid in Spark Plug Tubes

Released 1/24/2017
Diagnostic Tips For SIDI Hard Start Cold

Released 12/23/2016
SES Light, Misfire, DTC P0300, and/or a Chirp, Squeak, Squeal, Or Tick Noise - Potential Valvetrain Concern

Released 11/16/2016
2-3 Upshift Slip or Flare

Released 11/15/2016
Alleged Cylinders Out Of Round

Released 10/27/2016
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 10/21/2016
Intermittent MIL Due To DTC P0191 And/or P062F - Reprogram ECM

Released 10/17/2016
Warranty Administration - Changes in Powertrain Warranty Coverage Effective with 2010 Model Year

Released 10/12/2016
Warranty Administration - Change in Automatic Transmission Add Condition Documentation and Claim Submission

Released 10/6/2016
TOP TIER Detergent Gasoline Information and Available Brands

Released 9/30/2016
Diagnostic Tips for DTC P0796, Slip or No 4th, 5th or 6th Gear

Released 9/30/2016
Engine Oil Life Monitor Operation Calculation

Released 9/9/2016
Rough Idle Crank No Start Extended Crank Or Misfire Due to Excessive Carbon On Top of the Valves or Sticking Valves

Released 8/29/2016
Engine Repair Tip for Installation of Pistons

Released 8/2/2016
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 7/28/2016
Engine Misfire, Ticking/Knocking Noise, No Compression due to Piston Damage, Malfunction Indicator Lamp (MIL) Illuminated

Released 7/11/2016
Information for Engine Concerns Resulting from Lack of Scheduled Maintenance, Improper Service or Aftermarket Calibrations

Released 6/10/2016
SES Lamp P0521 Setting After An Oil Change And Or Low Oil Pressure Indicated On The Instrument Panel

Released 5/31/2016
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 5/4/2016
Clunk Noise After Shifting From Reverse To Drive Or Drive To Reverse And Then Accelerating

Released 4/27/2016
PQC Assembly Replacement Process - For Dealers Required to Contact PQC Prior to Replacing an Assembly (U.S. and Canada Only)

Released 4/27/2016
No Reverse, No Second After Upper Valve Body Replacement

Released 4/19/2016
Normal Characteristic - Binding Felt Driving Forward Or In Reverse With Steering At Or Near Full Lock

Released 4/12/2016
Information Regarding Magnetic Drain Plugs

Released 4/7/2016
Manual Transmission Operating Characteristics

Released 3/23/2016
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 3/7/2016
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 2/11/2016
Needle Bearings Found in the oil pan During An Oil Change

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 1/14/2016
Information on Close-Coupled Converter and Engine Replacement

Released 1/1/2016
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 12/15/2015
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

Released 12/1/2015
Engine Replacement Recommendations HFV6 Gen 1 Only

Released 11/23/2015
Engine Replacement Recommendations HFV6 Gen 1 Only

Released 11/6/2015
Diagnostic Tips for Reduced Acceleration at Low Speed and/or Transmission Slipping from a Launch, DTC P0751 Set

Released 11/4/2015
Engine Replacement Recommendations HFV6 Gen 1 Only

Released 11/2/2015
Clunk Noise Under Vehicle When Accelerating

Released 10/31/2015
Product Safety - Chassis Electronic Control Module Internal Contamination

Released 10/31/2015
Deceleration Misfire On All Cylinders 1400 RPM To 1800 RPM Diagnosis

Released 10/31/2015
Diagnostic Tip for Low Line Pressure or Pressure Regulator Valve Stuck After Pump Cover Replacement

Released 10/31/2015
Clunk Noise after Shifting from Reverse to Drive Or Drive to Reverse and then Accelerating

Released 10/31/2015
Cooling System Contaminated With Engine Oil

Released 10/31/2015
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019

Released 10/31/2015
Diagnostic Tips for Preventing Oil Leaks After Changing Oil and Filter

Released 10/31/2015
Cold Start Misfires

Released 10/31/2015
No Crank Multiple Warning Telltales On Trans Shifts Hard

Released 10/31/2015
P00C6 P228C Diagnostic Assistance

Released 10/31/2015
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2

Released 10/31/2015
Manual Transmission Operating Characteristics

Released 10/31/2015
Vibration Analysis Worksheet

Released 10/31/2015
Diagnostic Tips for Reduced Acceleration at Low Speed and/or Transmission Slipping from a Launch, DTC P0751 Set

Released 10/31/2015
Information on Driveline Clunk Noise

Released 10/31/2015
Engine Repair Tip for Installation of Pistons

Released 10/31/2015
Rear Axle Clunk and/or Chatter Type Noise on Turns (Drain/Refill Rear Differential Fluid)

Released 10/31/2015
Rough Idle Crank No Start Extended Crank or Misfire Due to Excessive Carbon On Top of the Valves or Sticking Valves

Released 10/31/2015
Crankshaft Rear Oil Seal - Oil Leak

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
No Crank - Multiple Warning Telltales On - Trans Shifts Hard

Released 10/31/2015
DTC P0016 P0017 P0018 P0019 P0008 P0009

Released 10/31/2015
P0300 Misfire At Speeds Of 70 MPH - 3rd Gear - 3500 – 4500 RPMS

Released 10/31/2015
Slight Roughness at Idle with No DTCs - Possible Characteristic

Released 10/31/2015
Fluid In Spark Plug Tubes

Released 10/31/2015
DTC P0016 P0017 P0018 P0019 P0008 P0009

Released 10/31/2015
Engine and Automatic Transmission/Transaxle Identification

Released 10/31/2015
PAC Courtesy Transportation Assistance Program

Released 10/31/2015
Information on Engine Oil Consumption Guidelines

Released 10/31/2015
Engine Ticking Noise On Cold Start

Released 8/15/2015
SES Lamp P0521 Setting After An Oil Change And Or Low Oil Pressure Indicated On The Instrument Panel

Released 8/8/2015
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 8/1/2015
Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada)

Released 7/18/2015
Manual Transmission Operating Characteristics

Released 6/13/2015
Engine Replacement Recommendations HFV6 Gen 1 Only

Released 6/13/2015
SES Lamp P0521 Setting After An Oil Change And Or Low Oil Pressure Indicated On The Instrument Panel

Released 6/6/2015
SES Lamp P0521 Setting After An Oil Change And Or Low Oil Pressure Indicated On The Instrument Panel

Released 6/1/2015
Diagnostic Tips for Reduced Acceleration at Low Speed and/or Transmission Slipping from a Launch, DTC P0751 Set

Released 5/23/2015
Intake Manifold Inspection/Replacement After Severe Internal Engine Damage

Released 5/23/2015
Information Regarding the Differences Between Leakage and Seepage

Released 5/2/2015
Information Regarding the Differences Between Leakage and Seepage

Released 4/18/2015
Engine Oil Life Monitor Operation Calculation

Released 4/4/2015
Black Smoke and Rough Idle On Cold Start

Released 3/28/2015
Product Quality Center (PQC) Assembly Replacement Process - For Service Agents Not Required to Contact PQC Prior to Assembly Replacement

Released 3/14/2015
SES Lamp P0521 Setting In Cold Ambient Temperatures

Released 3/14/2015
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 11/3/2014
Normal Characteristic - High Oil Pressure Gauge Readings

Released 9/18/2014
Normal Characteristic - Binding Felt Driving Forward Or In Reverse With Steering At Full Lock

Released 9/17/2014
DTC P0011 P0014 P0021 Or P0024 Light With No Drivability Concerns

Released 8/24/2014
Diagnostic Tip for Engine Misfire and/or Popping Noise on Cold Startup after Cylinder Head or Fuel Rail/Injector Repair

Released 8/18/2014
Engine Replacement Recommendations HFV6 Only

Released 7/17/2014
Alleged Cylinders Out Of Round

Released 7/17/2014
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019

Released 6/3/2014
DTCs P0601 P0603 P0604 P062F or P1621 (Stored In The TCM)

Released 4/26/2014
Black Smoke And Rough Idle On Cold Start

Released 4/22/2014
Engine Ticking Noise On Cold Start

Released 3/28/2014
DTC P0016 P0017 P0018 P0019 P0008 P0009

Released 2/12/2014
Clunk Noise After Shifting From Reverse To Drive Or Drive To Reverse And Then Accelerating

Released 1/22/2014
SES Light And Misfire With Injector Codes

Released 1/18/2014
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 1/8/2014
Black Smoke On Cold Start

Released 11/11/2013
Engine Misfires Due To Major Carbon Deposits On The Intake And/Or Exhaust Valves

Released 10/14/2013
Cold Start Misfires

Released 10/14/2013
Normal Characteristic - High Oil Pressure Gauge Readings

Released 10/4/2013
Diagnostic Tip: Diagnosing Vehicles with OnStar DTC B101D-37

Released 10/3/2013
Fluid In Spark Plug Tubes

Released 8/19/2013
Engine Misfires due to Major Carbon Deposits on the Intake and or Exhaust Valves

Released 8/12/2013
Slight Roughness at Idle with No DTCs - Possible Characteristic

Released 8/8/2013
Rear Axle Leak From The Vent

Released 8/5/2013
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 8/5/2013
SES Light, Misfire, DTC P0300, And/or A Chirp, Squeak, Squeal, Or Tick Noise - Potential Valvetrain Concern

Released 8/2/2013
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019

Released 8/1/2013
Normal Characteristic - Sag Or Hesitation On Acceleration

Released 7/24/2013
Oil Odor From The Engine With No Leaks

Released 6/19/2013
Global Information for GM dexos 1 and dexos 2 Engine Oil Specifications, Licensed Brands, and Service Fill

Released 6/19/2013
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 6/10/2013
Low Oil Pump Pressure Due To Sticking Oil Pressure Relief Valve

Released 5/23/2013
Low Oil Pump Pressure Due To Sticking Oil Pressure Relief Valve

Released 5/21/2013
GM TAC Support of Vehicle Vibration Complaints - U.S. Dealers Only

Released 4/23/2013
Engine Misfires Due To Major Carbon Deposits On The Intake And Or Exhaust Valves

Released 4/12/2013
Information on Driveline Clunk Noise

Released 4/9/2013
SES Light And Misfire With Injector Codes

Released 4/9/2013
SES Light With A P2097 Or P2099

Released 4/4/2013
Low Engine Oil Pump Pressure Due To Sticking Oil Pressure Relief Valve

Released 3/26/2013
SES Lamp due to DTC P0016 Setting

Released 3/22/2013
New Service Cam Bearings For Gen IV V8 Engines

Released 3/22/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V6 and V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 3/22/2013
Vibration Analysis Worksheet

Released 3/22/2013
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 3/8/2013
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019

Released 3/8/2013
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019

Released 3/6/2013
Fluid In Spark Plug Tubes

Released 2/13/2013
Fluid In Spark Plug Tubes

Released 2/4/2013
Normal Characteristic - High Oil Pressure Gauge Readings

Released 2/1/2013
Service Stabilitrak Message And Possible Multiple Powertrain DTCs

Released 2/1/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V6 and V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 1/18/2013
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019

Released 1/8/2013
SES Light, Misfire, DTC P0300, and/or a Chirp, Squeak, Squeal, or Tick Noise - Potential Valvetrain Concern

Released 1/4/2013
Engineering Information - Service Vehicle Soon Displayed on Driver Information Center (DIC), DTC P0803, P080C or P080D Set

Released 1/3/2013
No Crank Multiple Warning Telltales On Trans Shifts Hard

Released 1/1/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 12/25/2012
SES Light Misfire DTC P0300 And/Or A Chirp Squeak Squeal Or Tick Noise - Potential Valvetrain Concern

Released 12/21/2012
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019

Released 9/4/2012
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 5/8/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 4/28/2012
Shudder Feel While Driving in 40-50 MPH Range

Released 3/25/2012
Information on Clicking/Ticking Sound/Noise Heard During Cold Start, Sound/Noise Decreases But Continues as Engine Warms - Normal Operation of High Pressure Fuel Pump and Injectors

Released 3/21/2012
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 3/20/2012
Information on Clicking/Ticking Sound/Noise Heard During Cold Start

Released 3/5/2012
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 3/3/2012
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 2/5/2012
Diagnostic Information for Transmission No Forward, No Reverse, Slips, Cracked/Split Fluid Filter

Released 2/4/2012
Diagnostic Information for Transmission No Forward, No Reverse, Slips, Cracked/Split Fluid Filter

Released 1/19/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/17/2012
Car and Truck Fix it Right the First Time Issues

Released 1/14/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 10/24/2011
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 5/17/2011
Information on Slight Vehicle Movement in Park at Start Up After Cold Soak

Released 5/6/2011
Information on Driveline Clunk Noise when Shifting Between PARK and DRIVE, PARK and REVERSE or DRIVE and REVERSE

Released 4/19/2011
Rear Axle Clunk and/or Chatter Type Noise on Turns (Drain/Refill Rear Differential Fluid)

Released 1/17/1997
Car and Truck Fix it Right the First Time Issues

Released 8/29/2017
Special Coverage Adjustment - Evaporative Emission Canister Vent Solenoid Valve

Released 6/12/2017
Product Safety Recall - Unintended Ignition Key Rotation

Released 3/15/2017
Warranty Administration - Field Action Courtesy Transportation Policy

Released 2/20/2017
Customer Satisfaction Program - Vehicles with Key Codes Improperly Handled by Third Party

Released 7/13/2016
38660 - A16-2038660 GMI700 31UX Missing GM Roadside Kit

Released 10/31/2015
Product Safety - Chassis Electronic Control Module Internal Contamination

Released 10/31/2015
Product Safety - Unintended Ignition Key Rotation

Released 10/31/2015
Special Coverage Adjustment - Evaporative Emission Canister Vent Solenoid Valve

Released 10/31/2015
Product Safety - Chassis Electronic Control Module Internal Contamination

Released 10/31/2015
Special Coverage Adjustment - Evaporative Emission Canister Vent Solenoid Valve

Released 6/1/2015
Product Safety - Unintended Ignition Key Rotation

Released 9/15/2014
Product Safety - Unintended Ignition Key Rotation

Released 1/1/2013
Service Update for Inventory Vehicles Only - Evaporative Emission Canister Vent Solenoid Valve Replacement

Released 9/4/2012
Service Update for Inventory Vehicles Only - Evaporative Emission Canister Vent Solenoid Valve Replacement - Expires August 31, 2013

Released 4/29/2020
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 2/26/2020
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 6/20/2019
Magnaride Magnetically Controlled Suspension Electrical Connector Not Seated, Service Suspension System Message, DTCs C0575, C0580, C0585 or C0590

Released 6/19/2019
Warranty Administration - Warranty SPS Control Module Reprogramming

Released 5/9/2019
Information on Tire Radial Force Variation (RFV)

Released 12/17/2018
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 12/5/2018
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 3/7/2018
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 1/4/2018
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 12/15/2017
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 5/26/2017
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 5/22/2017
Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels

Released 4/19/2017
Non-Design Intent Wheel Lock Nuts and Lug Nuts

Released 4/12/2017
Underbody Component Corrosion

Released 3/21/2017
Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining

Released 3/17/2017
Power Steering Fluid Leak at Fluid Reservoir or Reservoir Connection

Released 1/13/2017
Driving Characteristics of Rear Wheel Drive Vehicles and Available Winter Tires

Released 12/9/2016
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 12/5/2016
Warranty Administration - GM Dealer Empowerment Program and Goodwill Procedures

Released 11/9/2016
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 11/7/2016
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 10/18/2016
GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information

Released 10/13/2016
General Motors New Vehicle Wheel Warranty Coverage

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 9/30/2016
Wheel Weights for Black Painted Wheels

Released 9/30/2016
Power Steering Fluid Leak at Fluid Reservoir or Reservoir Connection

Released 9/30/2016
Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 9/30/2016
Wheel Balancing Machine Finish Damage to Chrome Clad or ChromeTech® Wheels

Released 9/27/2016
Warranty Administration - Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications

Released 9/1/2016
Fuel and Oil Additives - Facts and Myths - Maximizing Gasoline Fuel Economy

Released 7/13/2016
38660 - A16-2038660 GMI700 31UX Missing GM Roadside Kit

Released 7/11/2016
Traction Control Light Flashes Under Hard Acceleration at Higher Road Speeds

Released 6/22/2016
Information on Slight or Mild Tire Feathering and Recommended Practices (Normal Tire Wear Condition)

Released 5/25/2016
Refinishing Aluminum Wheels

Released 5/20/2016
Information on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires

Released 4/19/2016
Normal Characteristic - Binding Felt Driving Forward Or In Reverse With Steering At Or Near Full Lock

Released 4/5/2016
Grease or Sealant Visible on Electronic Power Steering Gear - Should Not Be Interpreted as Leak

Released 3/30/2016
Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 2/23/2016
Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)

Released 2/12/2016
Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 2/11/2016
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

Released 1/1/2016
General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 1/1/2016
Information on Diagnosis and Replacement of Shock Absorber and Strut Due to Fluid Leak

Released 11/25/2015
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 11/25/2015
Information on Tire Radial Force Variation (RFV)

Released 10/31/2015
Use of Nitrogen Gas in Tires

Released 10/31/2015
Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels

Released 10/31/2015
Mounting, Balancing and Installation of Accessory Wheels and Tires Available Through GM Accessories

Released 10/31/2015
Information on Removal/Cracking of Stainless Steel Wheel Nut Caps

Released 10/31/2015
Driving Characteristics of Rear Wheel Drive Vehicles and Available Winter Tires

Released 10/31/2015
Guidelines when Changing Tire and Wheel Size

Released 10/31/2015
Tire Pressure Monitor (TPM) Concerns After Accessory Wheel Installation

Released 10/31/2015
Vibration Analysis Worksheet

Released 10/31/2015
Warranty Administration - Revised Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management

Released 10/31/2015
Driving Characteristics of Rear Wheel Drive Vehicles and Available Winter Tires

Released 10/31/2015
Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles

Released 10/31/2015
Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles

Released 9/12/2015
General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only)

Released 9/5/2015
Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining

Released 8/1/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 7/18/2015
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 6/20/2015
GM TAC Support of Vehicle Vibration Complaints - US And Canada Dealers Only

Released 6/13/2015
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 6/6/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 5/2/2015
Information Regarding the Differences Between Leakage and Seepage

Released 3/14/2015
Warranty Administration – Labor Operation 0600014 – Suspected Tampering or Vehicle Modifications

Released 3/14/2015
Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (Canada Only)

Released 9/15/2014
Product Safety - Unintended Ignition Key Rotation

Released 7/23/2014
Excessive Brake Dust On Wheels

Released 2/6/2014
Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)

Released 2/6/2014
Information on Slight or Mild Tire Feathering and Recommended Practices (Normal Tire Wear Condition)

Released 2/6/2014
Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)

Released 1/4/2014
Proper Wheel Installation and Wheel Torque Techniques

Released 6/19/2013
Dealership Service Consultant Procedure as Vehicle Comes into Service Drive for Tire Pressure Monitor (TPM) System Message, Light and Customer Information

Released 6/19/2013
Magnaride Magnetically Controlled Suspension Electrical Connector Not Seated, Service Suspension System Message, DTCs C0575, C0580, C0585 or C0590

Released 5/21/2013
GM TAC Support of Vehicle Vibration Complaints - U.S. Dealers Only

Released 4/3/2013
Normal Characteristic - Binding Felt Driving Forward Or In Reverse With Steering At Full Lock

Released 3/22/2013
Vibration Analysis Worksheet

Released 3/22/2013
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Released 1/1/2013
Proper Wheel Installation and Wheel Torque Techniques

Released 5/17/2012
Information on Slight or Mild Tire Feathering and Recommended Practices (Normal Tire Wear Condition)

Released 5/8/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 5/3/2012
Information on Tire Radial Force Variation (RFV)

Released 3/27/2012
Hydraulic Power Steering System Leak - Required Diagnostic Actions

Released 2/21/2012
Power Steering Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Operation (Replace Power Steering Fluid)

Released 1/23/2012
Hydraulic Power Steering System Leak - Required Diagnostic Actions

Released 1/19/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/17/2012
Car and Truck Fix it Right the First Time Issues

Released 1/14/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/13/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/13/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 12/3/2011
Information on Diagnosis and Replacement of Shock Absorber and Strut Due to Fluid Leak

Released 10/31/2011
Driving Characteristics of Rear Wheel Drive Vehicles and Available Winter Tires

Released 10/27/2011
Driving Characteristics of Rear Wheel Drive Vehicles and Available Winter Tires

Released 7/22/2011
Car and Truck Fix it Right the First Time Issues

Released 4/21/2011
Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels

Released 4/14/2011
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 11/5/2019
J-35616-64B Or EL-35616-58 Terminal Test Probe Information/Repair

Released 10/10/2019
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/9/2019
Key Code Security Rules and Information on GM KeyCode Look-Up Application (U.S. Only)

Released 9/17/2019
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 6/3/2019
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 5/9/2019
Information on Tire Radial Force Variation (RFV)

Released 11/27/2018
Information for Dealers/Service Advisors on When and How to Submit a Pre-Repair Authorization (PRA) (U.S. Dealers Only)

Released 11/20/2018
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 11/5/2018
Working with GM on a Product Assistance Claim (PAC)

Released 10/26/2018
Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts

Released 10/8/2018
PAC Courtesy Transportation Assistance Program

Released 9/11/2018
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 6/22/2018
Dealer Responsibility for Cargo Carrying Capacity Labeling

Released 5/30/2018
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 5/14/2018
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/10/2018
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 2/1/2018
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 12/15/2017
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 12/4/2017
Enhancing Field Product Reports with Digital Pictures

Released 8/23/2017
Paint-less Dent Repair Process

Released 8/10/2017
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 7/25/2017
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 6/23/2017
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 6/22/2017
Interior Cleaning -- Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer --Product Availability

Released 6/8/2017
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 6/2/2017
Concerns Or Questions Regarding Installation Of Dealer Installed Accessories

Released 5/26/2017
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 5/15/2017
General Motors Dealership Critical Equipment Requirements and Recommendations

Released 4/26/2017
Warranty Administration - Updated - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 4/6/2017
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 3/15/2017
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only)

Released 3/15/2017
Warranty Administration - Field Action Courtesy Transportation Policy

Released 12/14/2016
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 12/5/2016
Warranty Administration - GM Dealer Empowerment Program and Goodwill Procedures

Released 11/18/2016
Concerns Or Questions Regarding Installation Of Dealer Installed Accessories

Released 11/14/2016
Warranty Administration - Change in Product Field Action Customer Reimbursement Procedure (U.S. Dealers Only)

Released 11/1/2016
Warranty Administration - Updated - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

Released 10/13/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 10/10/2016
Warranty Administration - Revised Exterior Labor Operations (Labor Only-No Part Replaced) and Required Warranty Claim Submission Information

Released 10/7/2016
PQC Assembly Replacement Process - Dealers Required to Contact PQC Prior to Replacing an Assembly

Released 10/6/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 9/30/2016
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 9/30/2016
Changes to Essential and Available Tool Numbering System

Released 9/27/2016
Warranty Administration - New Global Labor Codes

Released 9/19/2016
Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS)

Released 8/12/2016
Warranty Administration - Servicing Vehicles from Canada (U.S. Dealers Only)

Released 8/12/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 7/13/2016
38660 - A16-2038660 GMI700 31UX Missing GM Roadside Kit

Released 6/8/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/20/2016
Service Programming System (SPS) Errors (E4398, E4399, E4403, M4404 M4413, E4414, E4423 or E4491)

Released 5/20/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 5/16/2016
New U.S. Dealer Special Tool Loan Program

Released 4/22/2016
Warranty Administration - Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 4/18/2016
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 4/14/2016
Battery Testing and Warranty Replacement Requirements (North America ONLY)

Released 3/29/2016
Information on COAX Repair Kit Availability

Released 3/29/2016
Being Prepared for TAC, Caller Preparedness and Checklist - Contacting U.S. Technical Assistance (TAC) and Use of Strategy Based Diagnostics

Released 3/14/2016
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 3/1/2016
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 2/5/2016
Hem Flange Rust Repair

Released 11/25/2015
GM TAC Support of Vehicle Vibration Complaints - U.S. and Canada Dealers Only

Released 10/31/2015
Warranty Administration - GM Dealer Empowerment Program and Goodwill Procedures

Released 10/31/2015
Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS)

Released 10/31/2015
Warranty Administration - New Vehicle Maintenance Program Cross-Border Servicing between the U.S. and Canada

Released 10/31/2015
Product Quality Center (PQC) Assembly Replacement Process - For Dealers Required to Contact PQC Prior to Replacing an Assembly (U.S. and Canada Only)

Released 10/31/2015
Dealer Reimbursement Procedures for CAC Tier 1 and Tier 2 Empowerment Tool: Diagnostic Fee, Short Term Rental, and Up-Front Towing (U.S. Only)

Released 10/31/2015
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead

Released 10/31/2015
Warranty Administration - Change in Product Field Action Customer Reimbursement Procedure (U.S. Dealers Only)

Released 10/31/2015
Information on Drilling High Strength Steel Related to Collision Repair

Released 10/31/2015
Engine Repair Tip for Installation of Pistons

Released 10/31/2015
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 10/31/2015
Warranty Administration - Causal Part Requirements for Transactions Submitted to GM for Payment

Released 10/31/2015
Vehicle Vibration Diagnosis and TAC Requests For Assistance With Vibration Related Complaints

Released 10/31/2015
Information on the Use of Non GM Approved Battery Chargers and Booster Packs

Released 10/31/2015
PQC Assembly Replacement Process - For Dealers Required to Contact PQC Prior to Replacing an Assembly (U.S. and Canada Only)

Released 9/12/2015
Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating)

Released 9/5/2015
Brake Lathe Calibration Procedure

Released 9/5/2015
Information on Communication with OnStar® Module After Canadian Cellular Upgrade

Released 9/5/2015
Enhancing Field Product Reports with Digital Pictures

Released 9/5/2015
GM Wiring Repair Strategy Information

Released 8/22/2015
Warranty Administration - Essential Tools that Include Consumable Parts (U.S. Only)

Released 8/8/2015
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 7/25/2015
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 7/18/2015
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 7/12/2015
Application of Anti-Corrosion Materials

Released 6/20/2015
GM TAC Support of Vehicle Vibration Complaints - US And Canada Dealers Only

Released 3/14/2015
Warranty Administration - Required Operating Procedures (U.S. Only)

Released 12/5/2014
Information for Dealers on How to Submit a Product Information Report (PIR) (Canada Only)

Released 7/8/2014
Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To

Released 5/22/2014
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510, 4041520 and 250 Mile/400 Km Labor Operation Restriction (North America ONLY)

Released 2/6/2014
Information on Slight or Mild Tire Feathering and Recommended Practices (Normal Tire Wear Condition)

Released 9/13/2013
Information on Rear Bumper Fascia and Quarter Panel Paint Appearance

Released 6/19/2013
Correct Selection Of Labor Codes

Released 6/7/2013
IPC Odometer Programming Method Quick Reference Guide

Released 5/21/2013
GM TAC Support of Vehicle Vibration Complaints - U.S. Dealers Only

Released 5/15/2013
J-35616-64B Terminal Test Probe And Replacement Terminal

Released 3/22/2013
Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V6 and V8 Gasoline Engines Using Tech 2 or Global Diagnostic System 2 (GDS 2)

Released 3/1/2013
Paint-less Dent Repair Process

Released 1/1/2013
IPC Odometer Programming Method Quick Reference Guide

Released 9/4/2012
GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period

Released 4/18/2012
Poor Radio Reception or Radio Static/Increased Interference with Rear Window Defogger On or Some Rear Window Defogger Grids May Be Inoperative

Released 3/19/2012
Hem Flange Rust Repair

Released 3/5/2012
Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM)

Released 3/5/2012
Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up

Released 3/1/2012
Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM)

Released 1/13/2012
Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Released 10/24/2011
Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts

Released 10/22/2011
Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only)

Released 10/22/2011
Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510 and Battery Part Restriction (North America ONLY)

Released 8/10/2011
Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS)

Released 7/22/2011
Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm

Released 7/22/2011
Enhancing Field Product Reports with Digital Pictures

Released 6/17/2011
Improperly Formatted SI Screen Characters

Released 6/9/2011
Warranty Administration-Revised Customer Concern Not Duplicated (CCND)/Verified Labor Operation Numbers/How to Submit CCND Transactions in GWM / Elimination of E9995, J9993, J9994 and J9995

Released 5/23/2011
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information

Released 5/19/2011
IPC Odometer Programming Method Quick Reference Guide

Released 5/9/2011
Information for Dealers on How to Submit a Product Information Report (PIR) (Canada Only)

Released 5/5/2011
Change in Product Field Action Customer Reimbursement Procedure (U.S. Dealers Only)

Released 4/18/2011
Warranty Administration - Courtesy Transportation and Roadside Assistance Programs

Released 4/13/2011
Warranty Parts Center (WPC) Special Part Request Enhancement - New Expedited Overnight Shipping Process and Form Information

Released 4/7/2011
Expediting Warranty Parts

Released 6/16/2017
Properly Maintaining Vehicles in Dealer Inventory

Released 10/7/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 3/2/2016
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 3/2/2016
Properly Maintaining Vehicles in Dealer Inventory

Released 7/18/2015
New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

Released 6/6/2015
Properly Maintaining Vehicles in Dealer Inventory

Released 2/15/2013
Windshield Wiper Performance, Cleaning Instructions and Maintenance

Released 1/19/2012
Properly Maintaining Vehicles in Dealer Inventory

Released 1/13/2012
Properly Maintaining Vehicles in Dealer Inventory