2013

Manufacturer & Vehicle Rankings

Published by CarMD, December 2013

Introduction

CarMD.com Corporation is pleased to release its third annual CarMD® Vehicle Health Index™ Manufacturer & Vehicle Reliability Rankings – the only list to offer an annual ranking of manufacturers and vehicles with the lowest combined “check engine” repair incidents and costs. The rankings are statistically based on a combined average of fewest “check engine”-related problems and lowest repair costs for vehicles over the past year. The Index ranks the top 100 vehicles overall, the top 10 manufacturers, the top vehicles by category and the most common repairs by make. Based on more than 151,000 specific repairs performed from Oct. 1, 2012 to Sept. 30, 2013, the index encompasses approximately 119 million Model Year 2003-2013 vehicles. The 2013 index and archived indices are available at http://corp.carmd.com.

For the first time, Hyundai ranks as the no. 1 most reliable vehicle manufacturer with the fewest percentage of “check engine”- related problems and lowest average repair costs combined. Hyundai earns the top spot with the lowest Index rating of 0.80 (the lower the rating, the better the overall ranking). Rounding out the top five vehicle manufacturers of 2013 are no. 2 Toyota, No. 3 GMC, No. 4 Chrysler and No. 5 Honda. Coming in at no. 10 is Mitsubishi, which ranks in the top ten for the first time this year.

Highlights

After two consecutive years ranked as no. 2, Hyundai unseats Toyota as the no. 1-ranked manufacturer.

  • Hyundai’s ranking was fueled by its low repair frequency
  • Toyota’s ranking drop was attributed to a 52 percent increase in repair frequency.

(Toyota, Honda, Nissan, Kia and Volkswagen) experienced a drop in reliability rating, with more frequent visits to the repair shop and increased average repair costs. The other five (GM, Chrysler, Honda, Ford and Mitsubishi) saw improved ratings

  • GM experienced the largest improvement, moving from no. 8 to no. 3 thanks to several newer models making the top 100, including the no. 22-ranked 2011 Buick Lacrosse.

The manufacturer with the highest overall repair cost was Toyota ($540.53), yet Toyota’s very low repair incidence rate, second only to Hyundai, drove its no. 2 ranking.

  • The top five vehicles with the highest average repair costs were all Toyota Prius hybrid vehicles, which contributed to Toyota’s rise in average repair cost.
  • Bright spots for Toyota were the 2012 Toyota Camry and 2010 Toyota 4 Runner, each with average repair costs under $100.
  • Cadillac, Infiniti, Mini, Pontiac, Saturn, Subaru, Volkswagen and Volvo vehicles drop off the 2013 top 100 list
  • New to this year’s top 100 are Acura, GMC, Kia, Lincoln, Mazda and Mercury.

captures common problems by manufacturer, providing a valuable resource for vehicle owners as they maintain and repair their vehicles.

  • Saab, “Replace Ignition Control Module” (29%)
  • Suzuki, “Replace O2 Sensor” (22%)
  • Acura, “Inspect/Repair Battery & Charging System” (17%)

For the third consecutive year, the top-ranked vehicle is a Toyota, with the 2012 Camry ranked as the most reliable vehicle for 2013. Previously, the Corolla ranked no. 1 with the 2009 Corolla and 2010 Corolla earning top spots in the past two CarMD rankings. The CarMD Vehicle Health Index allows consumers to statistically analyze how vehicles age, and examine real-life data on trends related to repair frequency and costs over a decade of makes and models. Sourcing the largest database of problems and repairs of vehicles on the road today, CarMD provides fact-based transparency across a wide range of vehicles, including new and used cars and trucks.

Four sedans, four compacts and two SUVs make up 2013’s top 10 list, with Nissan leading the pack with five vehicles, including the 2012 Altima (ranked no. 2), 2011 Rogue (no. 5), 2012 Rogue (no. 6), 2012 Sentra (no. 7) and 2011 Sentra (no. 9). Toyota has three cars in the top 10, including the 2012 Toyota Camry (no. 1), 2011 Toyota Corolla (no. 3) and 2011 Toyota Camry (no. 4). Hyundai has one vehicle on the list 10 – the 2010 Elantra (no. 8). Rounding out the list is the 2012 Mazda 3 (no. 10), marking the first time Mazda has had a vehicle in the top 10. Previously, Mazda’s highest ranking vehicle was the 2010 Mazda 3, which ranked no. 23 in the 2011 rankings.

(Top 10 vehicle manufacturers based on model year 2003-2013 vehicles needing repairs in the U.S. between Oct. 1, 2012 and Sept. 30, 2013, and determined by the manufacturers whose vehicles had the fewest number of CarMD repair incidents combined with the lowest cost per repair, per number of registered vehicles on the road. Sources: CarMD.com Corp., with vehicle population data provided by R.L. Polk)

Top 3 Ranked Vehicles by Category (Model Year 2003-2013) – 2013 CarMD®Vehicle Health Index Rankings & Lists.

Hyundai’s no. 1 ranking is attributable to the lowest repair incident rate combined with the second lowest average repair cost among the manufacturers.

  • While Hyundai’s rating actually dropped from 0.67 in 2012 to 0.80 in 2013, it achieved its no. 1 ranking because Toyota’s rating dropped from 0.58 to 0.86.
  • Hyundai had 7 vehicles in the top 100. The Hyundai Elantra and Sonata each appear twice on CarMD’s top 100 vehicles list: 2010 Elantra (no. 8), 2013 Sonata (no. 14), 2011 Sonata (no. 37) and 2009 Elantra (no. 96). Rounding out Hyundai’s top 100 vehicles are the 2010 Santa Fe (no. 32), 2012 Accent (no. 69) and 2011 Tucson (no. 93).

As no. 2 Toyota had the second lowest repair incident rating, but an above-average repair cost. Toyota’s total combined Index rating dropped from 0.58 to 0.86. No Lexus or Scion vehicles made the top 100 this year.

  • Toyota had 15 vehicles in the top 100, led by the 2012 Camry. Toyota compact cars and sedans totaled 10 with Avalon Camry and Corolla vehicles listed in the top 100. As expected with age, last year’s no. 1- ranked 2010 Corolla drops to no. 27 this year while still decreasing its average repair cost from $283 to $205.
  • While not as highly ranked as its cars, Toyota’s SUVs and trucks such as the 2008 FJ Cruiser (no. 75), 2010 4Runner (no. 79) and 2008 Highlander (no. 87) ranked within the top 100. Although the Sienna minivan didn’t crack the top 100 ranking, it was ranked among the top 3 minivans.

No. 3-ranked General Motors earns an overall index score of 0.91 and saw the most improvement in 2013’s rankings, moving up five spots from no. 8 and improving from last year’s 1.12 rating.

  • GM’s increase is due to a combined improvement in both repair frequency and repair cost ratings. Although GM’s average repair cost increased 5 percent from $290 to $304, this is much less than the 18 percent hike in repair costs GM experienced a year ago, and the national average increase of 10 percent
  • GM has a total of 11 vehicles in the top 100, including four Buicks, five Chevrolets and two GMCs. Bright spots are the 2012 GMC Sierra, which is the top-ranked vehicle in the truck category, and the 2011 Buick Lacrosse, which ranks no. 1 in the luxury vehicle category

No. 4-ranked Chrysler improved its overall index rating score from 1.23 to 0.96, moving up from no. 10 in 2012.

  • Chrysler improved rankings in both repair frequency and repair cost despite an increase in average repair cost from $287 to $325 from 2012 to 2013.
  • The top-ranked and only Chrysler vehicle to break the top 100 vehicles is the 2011 Chrysler 300c (no. 73).

No. 5-ranked Honda, which includes Acura and Honda, drops one spot from its no.4 ranking a year ago. Its CarMD Index ranking score improved slightly from 0.98 to 0.97, and its average repair cost remains virtually unchanged moving from $466 in 2012 to $469 in 2013. This is far better than the U.S. average, whose repair costs increased 10 percent, according to CarMD data published earlier this year.

  • The top 100 list includes three Acura vehicles and nine Hondas, including the two top-ranked minivans – the 2012 and 2011 Odysseys. Honda continues to make improvements in the reliability of its minivans, as the earlier model Odysseys rank in the bottom 10 percent of vehicles rated by CarMD.

Ranked no. 6, Ford improved both its repair frequency and repair costs ratings with an overall index score moving from 1.17 to 1.04, jumping up from its no. 9 ranking in 2012.

  • Ford has the most vehicles in the top 100 with 22 Fords, two Lincolns and two Mercury vehicles. Ford earned two of the top three spots in the truck category with the 2012 Ford 350 and 2012 Ford 250. Other top 100s include the 2012 Fusion (no. 12) and the 2010 Lincoln MKZ (no. 29).
  • As older-model minivans such as the 2003 Ford Windstar (currently the worst-rated vehicle tracked by CarMD) drop out of the vehicle population, Ford continues to improve its scores and rank.

Ranked no. 7, Nissan drops from no. 6 in 2012.

  • Nissan’s average check engine light-related repair costs rose 10 percent from $366 in 2012 to $404 in 2013, which is in line with the U.S. average that also rose 10 percent, according to CarMD data published earlier this year.
  • Nissan has half of the vehicles in 2013’s top 10, the top two vehicles in the SUV category, and the no. 2-ranked sedan. Nissan’s score was hurt by poor ratings on its older model Nissan Quest minivans such as the 2006 Quest, which ranks in the bottom 1 percent of vehicles rated by CarMD.

Kia ranked no. 8 with a score of 1.56, seeing a reliability decline from 1.04 in 2012.

  • Kia’s repair incidents and repair costs were both up, with average repair cost rising from $320 in 2012 to $346 in 2013 – an 8 percent increase.
  • Kia now has three vehicles in the top 100, including the 2009 Sportage (no. 66) and 2009 Sorrento (no. 90).

At no. 9 with an overall Index score of 1.79, Volkswagen dropped from no. 5 in 2012 and a previous score of 0.99 (the lower the score, the better the overall ranking).

  • Volkswagen does not have any vehicles listed on the top 100 this year with its 2011 Jetta just missing the list at no. 109. CarMD’s top 100 list represents the top 10 percent of all vehicles on the road today. There are many very reliable vehicles that didn’t make the top 100.
  • Volkswagen’s score was hurt by older model vehicles that ranked poorly such as the 2003 GTI, which is in the bottom 1 percent of vehicles rated by CarMD. As these poorly ranked vehicles drop off the index, which analyzes 10 model years’ worth of data, it will be interesting to see the effect on Volkswagen’s ranking.

New to CarMD’s top manufacturers list is Mitsubishi at no. 10 with a total Index score of 2.84

  • Mitsubishi does not have any vehicles listed on the top 100, but its top-ranked 2009 Galant is in the top 30 percent of vehicles on the road today. It is important to remember that CarMD’s top 100 list represents the top 10 percent of vehicles on the road. There are many vehicles that fall short of this list but are still considered reliable choices.
  • Mitsubishi recently announced a 19.4 percent increase in sales from 2012 to 2013 while introducing several new vehicles such as the 2014 Mirage sub-compact and several new hybrids. It will be interesting to see if this impacts the company’s ranking and ratings in future CarMD Index listings.

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Stats

By vehicle manufacturer

Rank Manufacturer % CarMD Red Light Reports Problems Seen Average Repair Cost (Parts & Labor) Year-Over Year Overall Rating Comparison (2012 Index Rating in Parenthesis) Year-Over-Year Ranking Comparison (2012 Index Ranking in Parenthesis)
1 Hyundai 2.44% $312.67 -0.80 (0.67) (from no. 2)
2 Toyota 10.34% $540.53 -0.86 (0.58) (from no. 1)
3 General Motors 28.75% $304.99 +0.91 (1.12) (from no. 8)
4 Chrysler 5.19% $325.38 +0.96 (1.23) (from no. 10)
5 Honda 12.62% $469.93 +0.97 (0.98) (from no. 4)
6 Ford 24.17% $385.82 +1.04 (1.17) (from no. 9)
7 Nissan 8.61% $404.61 -1.09 (1.00) (from no. 6)
8 Kia 2.46% $346.92 -1.56 (1.04) (from no. 7)
9 Volkswagen 2.61% $438.35 -1.79 (0.99) (from no. 5)
10 Mitsubishi 1.74% $472.96 2.84 (n/a) New to top 10

(Top 10 vehicle manufacturers based on model year 2003-2013 vehicles needing repairs between Oct. 1, 2012 and Sept.30, 2013, and determined by the manufacturers whose vehicles had the fewest percentage of CarMD repair incidents combined with the lowest cost per repair, per number of registered vehicles on the road. Sources: CarMD.com Corp., with vehicle population data provided by R.L. Polk. *)

By ranking vehicles

The Top 100 Vehicles in the U.S. with the lowest overall CarMD Index ranking based on the combined fewest and lowest cost “check engine”-related problems (Model Year 2003-2013) from Oct. 1, 2012 and Sept. 30, 2013

Rank Year Brand/Make Model Avg. Repair Cost Index Rating (Repair Incidents) Index Rating (Repair Costs) Overall CarMD Index Rating Score (Repairs and Costs)
1 2012 TOYOTA CAMRY $54.25 0.019 0.003 0.011
2 2012 NISSAN ALTIMA $402.00 0.012 0.013 0.013
3 2011 TOYOTA COROLLA $416.00 0.013 0.014 0.014
4 2011 TOYOTA CAMRY $131.40 0.022 0.008 0.015
5 2011 NISSAN ROGUE $107.00 0.023 0.007 0.015
6 2012 NISSAN ROGUE $107.00 0.025 0.007 0.016
7 2012 NISSAN SENTRA $53.50 0.029 0.004 0.016
8 2010 HYUNDAI ELANTRA $107.00 0.030 0.009 0.020
9 2011 NISSAN SENTRA $344.00 0.021 0.020 0.021
10 2012 MAZDA 3 $100.33 0.033 0.009 0.021
11 2012 NISSAN MAXIMA $110.00 0.032 0.010 0.021
12 2012 FORD FUSION $164.25 0.035 0.016 0.025
13 2012 MAZDA 5 $181.00 0.038 0.019 0.028
14 2012 HYUNDAI SONATA $263.50 0.038 0.027 0.032
15 2012 HONDA CIVIC $145.00 0.049 0.019 0.034
16 2011 TOYOTA AVALON $345.00 0.036 0.033 0.034
17 2012 FORD F350 $107.00 0.064 0.018 0.041
18 2010 MAZDA 3 $341.83 0.046 0.042 0.044
19 2010 TOYOTA CAMRY $281.43 0.052 0.039 0.045
20 2012 TOYOTA RAV4 $170.00 0.064 0.029 0.047
21 2012 FORD F250 $250.50 0.060 0.040 0.050
22 2011 BUICK LACROSSE $110.00 0.081 0.024 0.053
23 2010 NISSAN ALTIMA $424.50 0.049 0.056 0.053
24 2010 FORD CROWN VICTORIA $179.00 0.072 0.034 0.053
25 2010 MAZDA CX-7 $518.00 0.046 0.063 0.054
26 2010 NISSAN MAXIMA $103.67 0.091 0.025 0.058
27 2010 TOYOTA COROLLA $205.19 0.075 0.041 0.058
28 2012 FORD FOCUS $168.78 0.081 0.036 0.059
29 2010 LINCOLN MKZ $110.00 0.094 0.027 0.061
30 2012 GMC SIERRA $170.67 0.089 0.041 0.065
31 2011 HONDA ACCORD $156.00 0.093 0.039 0.066
32 2010 HYUNDAI SANTA FE $186.00 0.088 0.044 0.066
33 2012 NISSAN VERSA $630.50 0.052 0.087 0.070
34 2010 NISSAN VERSA $81.00 0.115 0.025 0.070
35 2011 FORD EDGE $222.00 0.089 0.052 0.070
36 2012 BUICK ENCLAVE $372.00 0.071 0.070 0.071
37 2011 HYUNDAI SONATA $175.36 0.097 0.046 0.071
38 2012 CHEVROLET MALIBU $243.00 0.088 0.057 0.073
39 2012 CHEVROLET IMPALA $151.56 0.109 0.044 0.077
40 2010 BUICK ENCLAVE $110.00 0.120 0.035 0.078
41 2009 JEEP WRANGLER $117.33 0.118 0.037 0.078
42 2011 FORD TAURUS $162.00 0.110 0.048 0.079
43 2011 FORD FOCUS $290.33 0.090 0.070 0.080
44 2011 NISSAN JUKE $268.50 0.095 0.068 0.081
45 2012 HONDA ODYSSEY $536.67 0.072 0.103 0.088
46 2012 CHEVROLET EQUINOX $193.60 0.117 0.060 0.089
47 2008 TOYOTA CAMRY SOLARA $342.00 0.093 0.085 0.089
48 2010 NISSAN MURANO $21.40 0.170 0.010 0.090
49 2011 HONDA PILOT $136.50 0.132 0.048 0.090
50 2010 TOYOTA AVALON $110.00 0.141 0.041 0.091
51 2011 FORD F150 $316.00 0.100 0.085 0.092
52 2009 TOYOTA CAMRY $489.41 0.081 0.106 0.094
53 2010 FORD F150 $220.68 0.118 0.070 0.094
54 2009 MAZDA 3 $100.17 0.152 0.041 0.096
55 2010 HONDA ACCORD $180.69 0.132 0.064 0.098
56 2009 ACURA MDX $136.00 0.145 0.053 0.099
57 2012 FORD ECONOLINE $236.00 0.122 0.077 0.099
58 2010 FORD FOCUS $237.00 0.122 0.077 0.099
59 2008 TOYOTA AVALON $729.50 0.068 0.132 0.100
60 2010 FORD EDGE $896.00 0.062 0.147 0.104
61 2011 GMC TERRAIN $108.00 0.163 0.047 0.105
62 2011 HONDA ODYSSEY $473.00 0.093 0.118 0.105
63 2011 FORD F250 $193.75 0.141 0.073 0.107
64 2009 NISSAN ALTIMA $509.40 0.092 0.125 0.108
65 2008 ACURA MDX $181.00 0.147 0.071 0.109
66 2009 KIA SPORTAGE $118.50 0.168 0.053 0.111
67 2011 FORD FUSION $184.92 0.151 0.074 0.112
68 2012 FORD ESCAPE $66.80 0.194 0.035 0.115
69 2012 HYUNDAI ACCENT $88.50 0.186 0.044 0.115
70 2009 JEEP GRAND CHEROKEE $93.83 0.186 0.047 0.116
71 2007 LINCOLN MKZ $100.00 0.185 0.049 0.117
72 2009 HONDA FIT $332.67 0.126 0.112 0.119
73 2011 CHRYSLER 300C $68.00 0.204 0.037 0.120
74 2012 FORD F150 $365.90 0.123 0.120 0.121
75 2008 TOYOTA FJ CRUISER $262.50 0.143 0.100 0.122
76 2007 ACURA RDX $355.00 0.127 0.120 0.123
77 2007 HONDA CR-V $255.44 0.147 0.100 0.124
78 2008 TOYOTA CAMRY $226.50 0.156 0.094 0.125
79 2010 TOYOTA 4RUNNER $81.33 0.216 0.047 0.131
80 2009 JEEP PATRIOT $121.20 0.199 0.064 0.132
81 2009 BMW X5 $388.00 0.130 0.134 0.132
82 2009 FORD FOCUS $93.15 0.215 0.054 0.134
83 2010 NISSAN ROGUE $258.57 0.160 0.111 0.135
84 2011 FORD ESCAPE $198.13 0.178 0.094 0.136
85 2008 BMW X5 $167.00 0.189 0.084 0.137
86 2007 MERCURY GRAND MARQUIS $276.50 0.157 0.116 0.137
87 2008 TOYOTA HIGHLANDER $301.43 0.152 0.122 0.137
88 2011 NISSAN MAXIMA $274.20 0.159 0.117 0.138
89 2011 FORD EXPLORER $357.00 0.142 0.136 0.139
90 2009 KIA SORENTO $272.50 0.164 0.119 0.141
91 2009 KIA OPTIMA $60.25 0.244 0.039 0.142
92 2009 HONDA ACCORD $202.67 0.185 0.100 0.143
93 2011 HYUNDAI TUCSON $134.33 0.214 0.077 0.145
94 2012 CHEVROLET SILVERADO $190.29 0.195 0.099 0.147
95 2011 FORD MUSTANG $109.00 0.229 0.067 0.148
96 2009 HYUNDAI ELANTRA $147.57 0.213 0.084 0.148
97 2009 FORD FUSION $292.88 0.171 0.134 0.153
98 2008 MERCURY SABLE $292.50 0.174 0.136 0.155
99 2011 CHEVROLET HHR $257.17 0.186 0.128 0.157
100 2011 SUBARU FORESTER $168.33 0.217 0.098 0.157

(Top 100 vehicles based on CarMD diagnostic reports generated from Oct. 1, 2012 – Sept. 30, 2013, representing an estimated 119 million model year 2003 – 2013 vehicles on the road in the U.S., and determined by those that had the fewest number of CarMD repair incidents combined with the lowest cost per repair, per number of registered vehicles on the road. Sources: CarMD.com Corp., with vehicle population data provided by R.L. Polk)

By vehicle category

Compact
1 2011 Toyota Corolla
2 2012 Nissan Sentra
3 2010 Hyundai Elantra
Minivan
1 2012 Honda Odyssey
2 2011 Honda Odyssey
3 2009 Toyota Sienna
Sedan
1 2012 Toyota Camry
2 2012 Nissan Altima
3 2011 Toyota Camry
Full-Sized SUV
1 2011 Nissan Rogue
2 2012 Nissan Rogue
3 2010 Hyundai Santa Fe
Wagon / Crossover SUV
1 2010 Toyota Venza
2 2011 Subaru Outback
3 2005 Subaru Forester
Truck
1 2012 Ford F350
2 2012 Ford F250
3 2012 GMC Sierra
Luxury
1 2011 Buick Lacrosse
2 2010 Lincoln MKZ
3 2007 Lincoln MKZ

By common repairs…

Common Repairs by Brand/Make (MY 1996-2013) – 2013 CarMD® Vehicle Health Index™

  • Different vehicle makes tend to have a unique set of problems and common failures. The CarMD Vehicle Health Index points out common problems by brand, providing a helpful resource for vehicle owners as they maintain and repair their vehicles.
  • For instance “Replace Oxygen Sensor” accounted for 28 percent of Mini repairs in 2012. Earlier this year, CarMD revealed that the no. 1 most common repair on vehicles in the U.S. is “replace O2 sensor.” O2 sensors measure the amount of unburned oxygen in the exhaust and tell a car’s computer when there is either too much or not enough fuel as compared with oxygen for ideal operation. If a faultyO2 sensor is not repaired, the car’s gas mileage can drop by as much as 40 percent.
  • Other examples: “Replace Ignition Control Module “accounted for 26 percent of Saab repairs last year; Subaru had a tendency to require the replacement of the catalytic converter (22%); and Scion was susceptible to loose or damaged gas caps (20%).

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Acura repairs Oct. 1, 2012 – Sept. 30, 2013
1 Inspect Battery and Charging System and Repair as Necessary $108.53 $0.00 $108.53 17.2%
2 Replace ABS Modulator Assembly $116.16 $2,052.03 $2,168.19 9.6%
3 Inspect for Faulty Wiring and Repair as Necessary $150.68 $0.00 $150.68 7.4%
4 Replace Catalytic Converter(s) with new OE Catalytic Converter(s) $124.80 $777.20 $902.00 5.1%
5 Replace Oxygen Sensor(s) (O2S) $109.62 $260.26 $369.88 4.7%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Audi repairs Oct. 1, 2012 – Sept. 30, 2013
1 Inspect for Faulty Vacuum Hose(s) and Repair as Necessary $108.93 $0.00 $108.93 13.74%
2 Replace Catalytic Converter(s) with new OE Catalytic Converter(s) $329.38 $1,110.90 $1,440.28 10.88%
3 Replace Mass Air Flow (MAF) Sensor $111.28 $248.25 $359.53 9.16%
4 Inspect for Loose Fuel Cap and Tighten or Replace as Necessary $0.00 $0.00 $0.00 8.21%
5 Inspect for Faulty Vacuum Hose(s) at Air Injection System (AIR) and Repair as Necessary $111.19 $0.00 $111.19 8.02%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % BMW repairs Oct. 1, 2012 – Sept. 30, 2013
1 Inspect for Vacuum Leak and Repair as Necessary $111.03 $0.38 $111.41 13.92%
2 Replace Mass Air Flow (MAF) Sensor $109.25 $455.03 $564.28 12.80%
3 Replace Ignition Coil(s) $111.92 $93.27 $205.19 7.94%
4 Replace Camshaft Position Sensor (CMP) $113.58 $132.75 $246.33 6.31%
5 Replace Oxygen Sensor(s) (O2S) $116.49 $296.69 $413.18 5.42%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Buick repairs Oct. 1, 2012 – Sept. 30, 2013
1 Inspect for Loose Fuel Cap and Tighten or Replace as Necessary $0.00 $0.00 $0.00 8.44%
2 Adjust Tire Pressure and Relearn Tire Pressure Sensor(s) $108.73 $0.00 $108.73 8.20%
3 Replace Wheel Speed Sensor(s) , Wheel Hub and Bearing Assembly $297.35 $433.36 $730.71 6.11%
4 Replace Oxygen Sensor(s) (O2S) $113.08 $96.44 $209.52 6.01%
5 Replace Catalytic Converter(s) with new OE Catalytic Converter(s) $116.86 $697.07 $813.93 5.73%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Cadillac repairs Oct. 1, 2012 – Sept. 30, 2013
1 Replace Oxygen Sensor(s) (O2S) $111.17 $141.53 $252.70 7.57%
2 Clean Fuel Injector(s) $123.84 $34.88 $158.72 7.49%
3 Remove Aftermarket Alarm System $108.22 $0.00 $108.22 7.46%
4 Replace Catalytic Converter(s) with new OE Catalytic Converter(s) $155.59 $890.71 $1,046.30 6.13%
5 Inspect for Loose Fuel Cap and Tighten or Replace as Necessary $0.00 $0.00 $0.00 6.02%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Chevrolet repairs Oct. 1, 2012 – Sept. 30, 2013
1 Replace Oxygen Sensor(s) (O2S) $112.67 $116.01 $228.68 8.39%
2 Inspect for Loose Fuel Cap and Tighten or Replace as Necessary $0.00 $0.00 $0.00 7.61%
3 Remove Aftermarket Alarm System $108.08 $0.00 $108.08 6.82%
4 Replace Catalytic Converter(s) with new OE Catalytic Converter(s) $132.95 $922.88 $1,055.82 3.92%
5 Replace Mass Air Flow (MAF) Sensor $108.30 $312.37 $420.67 3.43%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Chrysler repairs Oct. 1, 2012 – Sept. 30, 2013
1 Inspect for Loose Fuel Cap and Tighten or Replace as Necessary $0.00 $0.05 $0.05 9.29%
2 Replace Exhaust Gas Recirculation (EGR) Valve and Clean All EGR ports $127.70 $117.85 $245.55 8.38%
3 Replace Oxygen Sensor(s) (O2S) $125.04 $93.89 $218.93 7.26%
4 Replace Spark Plug Wires and Spark Plugs $221.12 $91.42 $312.54 6.98%
5 Replace Catalytic Converter(s) with new OE Catalytic Converter(s) $171.73 $947.72 $1,119.45 6.46%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Dodge repairs Oct. 1, 2012 – Sept. 30, 2013
1 Replace Oxygen Sensor(s) (O2S) $120.41 $104.74 $225.15 8.74%
2 Inspect for Loose Fuel Cap and Tighten or Replace as Necessary $0.26 $0.50 $0.76 8.17%
3 Replace Spark Plug Wires and Spark Plugs $189.86 $103.59 $293.45 7.11%
4 Inspect for Faulty Vacuum Hose(s) at Evaporative Emissions (EVAP) System $140.99 $3.29 $144.28 5.53%
5 Replace Exhaust Gas Recirculation (EGR) Valve and Clean All EGR ports $128.69 $128.78 $257.47 4.53%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Ford repairs Oct. 1, 2012 – Sept. 30, 2013
1 Replace Ignition Coil(s) and Spark Plug(s) $287.71 $158.86 $446.57 6.56%
2 Replace ABS Control Module $154.03 $734.85 $888.88 5.51%
3 Replace Oxygen Sensor(s) (O2S) $113.82 $87.12 $200.94 4.69%
4 Inspect Battery and Charging System and Repair as Necessary $108.57 $0.00 $108.57 4.62%
5 Inspect for Loose Fuel Cap and Tighten or Replace as Necessary $0.00 $0.00 $0.00 4.49%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % GMC
repairs Oct. 1, 2012 – Sept. 30, 2013
1 Replace Oxygen Sensor(s) (O2S) $117.26 $100.71 $217.97 9.73%
2 Inspect for Loose Fuel Cap and Tighten or Replace as Necessary $0.00 $0.00 $0.00 6.91%
3 Remove Aftermarket Alarm System $108.02 $0.00 $108.02 6.89%
4 Replace Engine Coolant Temperature Sensor (ECT) $163.14 $56.95 $220.09 4.44%
5 Replace Mass Air Flow (MAF) Sensor $108.31 $315.29 $423.60 3.52%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Honda
repairs Oct. 1, 2012 – Sept. 30, 2013
1 Inspect Battery and Charging System and Repair as Necessary $112.25 $0.00 $112.25 9.96%
2 Replace Catalytic Converter(s) with new OE Catalytic Converter(s) $138.20 $982.06 $1,120.26 7.48%
3 Replace ABS Modulator Assembly $180.89 $1,042.82 $1,223.71 7.30%
4 Replace ABS Control Module $108.49 $380.02 $488.51 6.23%
5 Replace Oxygen Sensor(s) (O2S) $108.85 $214.51 $323.36 5.80%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Hyundai repairs Oct. 1, 2012 – Sept. 30, 2013
1 Replace Oxygen Sensor(s) (O2S) $111.74 $130.15 $241.89 13.75%
2 Inspect for Loose Fuel Cap and Tighten or Replace as Necessary $0.00 $0.00 $0.00 11.78%
3 Replace Spark Plug Wires and Spark Plugs $194.83 $106.75 $301.58 9.89%
4 Replace Catalytic Converter(s) with new OE Catalytic Converter(s) $125.58 $940.14 $1,065.72 7.96%
5 Replace Evaporative Emissions (EVAP) Purge Control Valve $108.68 $72.50 $181.18 5.87%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Infiniti repairs Oct. 1, 2012 – Sept. 30, 2013
1 Clean Ground Wire $162.43 $0.00 $162.43 8.20%
2 Replace Ignition Coil(s) $122.51 $164.93 $287.44 6.69%
3 Replace Oxygen Sensor(s) (O2S) $122.91 $230.20 $353.11 6.69%
4 Inspect for Loose Fuel Cap and Tighten or Replace as Necessary $0.00 $0.00 $0.00 6.58%
5 Replace Catalytic Converter(s) with new OE Catalytic Converter(s) $252.46 $931.60 $1,184.06 6.15%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Jaguar repairs Oct. 1, 2012 – Sept. 30, 2013
1 Replace Catalytic Converter(s) with new OE Catalytic Converter(s) $181.80 $1,346.70 $1,528.50 12.58%
2 Replace Ignition Coil(s) and Spark Plug(s) $248.92 $286.84 $535.77 8.28%
3 Replace Ignition Coil(s) $121.89 $78.31 $200.20 7.36%
4 Replace Oxygen Sensor(s) (O2S) $111.90 $269.86 $381.75 6.13%
5 Reprogram Powertrain Control Module (PCM) $109.00 $0.00 $109.00 4.91%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Jeep repairs Oct. 1, 2012 – Sept. 30, 2013
1 Replace Oxygen Sensor(s) (O2S) $110.66 $97.56 $208.22 11.96%
2 Inspect for Loose Fuel Cap and Tighten or Replace as Necessary $0.68 $0.00 $0.68 7.74%
3 Replace Leak Detection Pump (LDP) $116.36 $98.10 $214.46 6.62%
4 Inspect for Faulty Vacuum Hose(s) at Evaporative Emissions (EVAP) System $136.30 $0.58 $136.88 6.19%
5 Replace Catalytic Converter(s) with new OE Catalytic Converter(s) $154.94 $1,008.99 $1,163.93 5.24%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Kia repairs Oct. 1, 2012 – Sept. 30, 2013
1 Replace Oxygen Sensor(s) (O2S) $110.67 $202.00 $312.67 9.26%
2 Inspect for Loose Fuel Cap and Tighten or Replace as Necessary $0.00 $0.00 $0.00 9.17%
3 Replace Spark Plug Wires and Spark Plugs $233.10 $93.76 $326.86 7.32%
4 Replace Catalytic Converter(s) with new OE Catalytic Converter(s) $180.49 $939.87 $1,120.36 7.28%
5 Inspect for Faulty Vacuum Hose(s) and Repair as Necessary $108.29 $0.00 $108.29 5.38%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Land Rover repairs Oct. 1, 2012 – Sept. 30, 2013
1 Replace Spark Plug Wires and Spark Plugs $416.98 $407.13 $824.12 17.48%
2 Replace Oxygen Sensor(s) (O2S) $110.88 $235.90 $346.78 10.45%
3 Replace Mass Air Flow (MAF) Sensor $108.62 $276.31 $384.93 10.02%
4 Inspect for Loose Fuel Cap and Tighten or Replace as Necessary $0.00 $0.00 $0.00 8.10%
5 Inspect for Faulty Vacuum Hose(s) at Air Injection System (AIR) and Repair as Necessary $145.99 $40.27 $186.26 6.82%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Lexus repairs Oct. 1, 2012 – Sept. 30, 2013
1 Replace Oxygen Sensor(s) (O2S) $129.29 $191.26 $320.55 13.98%
2 Inspect for Loose Fuel Cap and Tighten or Replace as Necessary $0.00 $0.00 $0.00 11.41%
3 Replace Catalytic Converter(s) with new OE Catalytic Converter(s) $158.79 $1,335.24 $1,494.04 10.74%
4 Replace Air/Fuel Ratio Sensor (AFR) $127.68 $250.24 $377.92 9.99%
5 Replace Mass Air Flow (MAF) Sensor $117.19 $297.17 $414.36 7.70%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Lincoln repairs Oct. 1, 2012 – Sept. 30, 2013
1 Replace Ignition Coil(s) and Spark Plug(s) $257.33 $151.41 $408.74 16.93%
2 Replace Ignition Coil(s) $117.53 $86.13 $203.66 8.72%
3 Replace Oxygen Sensor(s) (O2S) $109.07 $86.27 $195.34 6.49%
4 Replace Air Bag Module $146.03 $474.58 $620.61 5.78%
5 Replace Catalytic Converter(s) with new OE Catalytic Converter(s) $174.00 $1,174.22 $1,348.22 4.66%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Mazda repairs Oct. 1, 2012 – Sept. 30, 2013
1 Replace Catalytic Converter(s) with new OE Catalytic Converter(s) $185.02 $884.08 $1,069.10 10.08%
2 Inspect for Loose Fuel Cap and Tighten or Replace as Necessary $0.00 $0.00 $0.00 8.83%
3 Replace Mass Air Flow (MAF) Sensor $108.66 $259.01 $367.67 7.84%
4 Replace Spark Plug Wires and Spark Plugs $160.17 $142.43 $302.60 6.07%
5 Replace Oxygen Sensor(s) (O2S) $115.12 $189.42 $304.54 5.95%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Mercedes repairs Oct. 1, 2012 – Sept. 30, 2013
1 Replace Mass Air Flow (MAF) Sensor $111.23 $428.23 $539.46 12.11%
2 Replace Oxygen Sensor(s) (O2S) $115.82 $256.41 $372.23 5.99%
3 Inspect for Loose Fuel Cap and Tighten or Replace as Necessary $0.00 $0.00 $0.00 5.79%
4 Replace Ignition Coil(s) $145.65 $151.19 $296.84 4.64%
5 Replace Catalytic Converter(s) with new OE Catalytic Converter(s) $296.05 $1,493.34 $1,789.39 4.58%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Mercury repairs Oct. 1, 2012 – Sept. 30, 2013
1 Replace Spark Plug Wires and Spark Plugs $198.31 $222.47 $420.78 8.69%
2 Replace Ignition Coil(s) and Spark Plug(s) $223.78 $144.67 $368.45 7.81%
3 Replace Oxygen Sensor(s) (O2S) $113.41 $93.84 $207.25 7.53%
4 Inspect for Loose Fuel Cap and Tighten or Replace as Necessary $0.00 $0.00 $0.00 7.48%
5 Replace Positive Crankcase Ventilation (PCV) Valve and Hose $108.28 $19.22 $127.50 6.97%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Mini
repairs Oct. 1, 2012 – Sept. 30, 2013
1 Replace Oxygen Sensor(s) (O2S) $109.12 $262.05 $371.17 20.49%
2 Inspect for Loose Fuel Cap and Tighten or Replace as Necessary $0.00 $0.00 $0.00 9.84%
3 Perform Engine De-Carbon Procedure $107.98 $0.00 $107.98 6.56%
4 Replace Camshaft Position Sensor (CMP) $107.17 $86.27 $193.44 6.56%
5 Replace Spark Plug Wires and Spark Plugs $116.02 $60.49 $176.51 6.56%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Mitsubishi repairs Oct. 1, 2012 – Sept. 30, 2013
1 Replace Oxygen Sensor(s) (O2S) $117.38 $256.55 $373.93 17.67%
2 Replace Catalytic Converter(s) with new OE Catalytic Converter(s) $154.90 $934.56 $1,089.46 11.64%
3 Replace Spark Plug Wires and Spark Plugs $237.86 $163.96 $401.82 9.69%
4 Inspect for Loose Fuel Cap and Tighten or Replace as Necessary $0.00 $0.00 $0.00 6.67%
5 Replace Mass Air Flow (MAF) Sensor $108.64 $559.06 $667.70 4.97%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Nissan repairs Oct. 1, 2012 – Sept. 30, 2013
1 Replace Catalytic Converter(s) with new OE Catalytic Converter(s) $219.98 $669.20 $889.18 14.51%
2 Inspect for Loose Fuel Cap and Tighten or Replace as Necessary $0.00 $0.00 $0.00 8.44%
3 Replace Ignition Coil(s) $123.89 $143.34 $267.23 6.66%
4 Replace Oxygen Sensor(s) (O2S) $121.56 $200.27 $321.83 5.97%
5 Replace Ignition Coil(s) and Spark Plug(s) $153.59 $168.33 $321.92 4.08%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Pontiac repairs Oct. 1, 2012 – Sept. 30, 2013
1 Replace Catalytic Converter(s) with new OE Catalytic Converter(s) $133.61 $733.77 $867.38 7.87%
2 Inspect for Loose Fuel Cap and Tighten or Replace as Necessary $0.00 $0.00 $0.00 7.52%
3 Replace Oxygen Sensor(s) (O2S) $109.32 $130.81 $240.13 7.05%
4 Remove Aftermarket Alarm System $108.20 $0.00 $108.20 6.70%
5 Replace Thermostat $146.58 $26.15 $172.73 5.75%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Porsche repairs Oct. 1, 2012 – Sept. 30, 2013
1 Replace Mass Air Flow (MAF) Sensor $138.64 $608.86 $747.50 19.05%
2 Replace Spark Plug(s) $149.32 $152.31 $301.63 8.57%
3 Replace Oil Filler Vacuum Hose $176.02 $32.62 $208.64 7.62%
4 Replace Oxygen Sensor(s) (O2S) $108.80 $308.18 $416.98 7.62%
5 Inspect for Loose Fuel Cap and Tighten or Replace as Necessary $0.00 $0.00 $0.00 6.67%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Saab repairs Oct. 1, 2012 – Sept. 30, 2013
1 Replace Ignition Control Module (ICM) $109.06 $362.87 $471.93 29.01%
2 Inspect for Loose Fuel Cap and Tighten or Replace as Necessary $0.00 $0.00 $0.00 10.50%
3 Replace Oxygen Sensor(s) (O2S) $109.33 $291.66 $400.99 8.56%
4 Replace Throttle Body Assembly $115.85 $492.31 $608.16 6.08%
5 Replace Thermostat $131.28 $29.49 $160.77 5.52%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Scion repairs Oct. 1, 2012 – Sept. 30, 2013
1 Replace Evaporative Emissions (EVAP) Vacuum Switching Valve (VSV) $108.30 $62.88 $171.18 17.38%
2 Inspect for Loose Fuel Cap and Tighten or Replace as Necessary $0.00 $0.00 $0.00 17.13%
3 Inspect Battery and Charging System and Repair as Necessary $108.76 $0.00 $108.76 12.85%
4 Replace Catalytic Converter(s) with new OE Catalytic Converter(s) $115.53 $958.92 $1,074.45 6.80%
5 Replace Mass Air Flow (MAF) Sensor $108.37 $198.24 $306.61 6.80%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Subaru repairs Oct. 1, 2012 – Sept. 30, 2013
1 Replace Catalytic Converter(s) with new OE Catalytic Converter(s) $124.07 $697.83 $821.90 15.63%
2 Inspect for Loose Fuel Cap and Tighten or Replace as Necessary $0.00 $0.00 $0.00 11.70%
3 Replace Oxygen Sensor(s) (O2S) $174.39 $175.38 $349.77 10.87%
4 Replace Knock Sensor(s) $133.19 $125.18 $258.37 9.73%
5 Replace Spark Plug Wires and Spark Plugs $220.80 $86.59 $307.39 6.83%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Suzuki repairs Oct. 1, 2012 – Sept. 30, 2013
1 Replace Oxygen Sensor(s) (O2S) $111.33 $309.41 $420.74 21.61%
2 Inspect for Loose Fuel Cap and Tighten or Replace as Necessary $0.00 $0.00 $0.00 16.43%
3 Replace Exhaust Gas Recirculation (EGR) Valve and Clean All EGR ports $116.66 $458.51 $575.17 9.22%
4 Replace Catalytic Converter(s) with new OE Catalytic Converter(s) $121.12 $1,089.07 $1,210.19 5.48%
5 Replace Thermostat $114.36 $35.79 $150.15 4.32%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Toyota repairs Oct. 1, 2012 – Sept. 30, 2013
1 Replace Catalytic Converter(s) with new OE Catalytic Converter(s) $123.96 $1,181.76 $1,305.72 12.01%
2 Replace Oxygen Sensor(s) (O2S) $116.95 $187.57 $304.52 11.55%
3 Inspect for Loose Fuel Cap and Tighten or Replace as Necessary $0.00 $0.00 $0.00 10.18%
4 Replace Air/Fuel Ratio Sensor (AFR) $116.70 $225.53 $342.23 5.55%
5 Replace Mass Air Flow (MAF) Sensor $124.24 $287.12 $411.36 5.52%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % VW repairs Oct. 1, 2012 – Sept. 30, 2013
1 Replace Mass Air Flow (MAF) Sensor $110.33 $246.45 $356.78 11.91%
2 Replace Catalytic Converter(s) with new OE Catalytic Converter(s) $180.70 $994.41 $1,175.11 10.93%
3 Replace Ignition Coil(s) $108.50 $115.47 $223.97 6.38%
4 Replace Engine Coolant Temperature Sensor (ECT) $109.29 $33.58 $142.87 6.30%
5 Inspect for Faulty Vacuum Hose(s) at Air Injection System (AIR) and Repair as Necessary $109.04 $0.00 $109.04 6.19%

Rank Repair Labor Parts Total Repair Cost (Parts & Labor) % Volvo repairs Oct. 1, 2012 – Sept. 30, 2013
1 Inspect for Loose Fuel Cap and Tighten or Replace as Necessary $0.00 $0.00 $0.00 14.19%
2 Replace Mass Air Flow (MAF) Sensor $108.78 $305.30 $414.08 11.98%
3 Replace Oxygen Sensor(s) (O2S) $139.46 $364.96 $504.42 6.90%
4 Inspect for Faulty Vacuum Hose(s) and Repair as Necessary $108.70 $0.00 $108.70 6.33%
5 Replace Fuel Pressure Sensor $122.62 $231.33 $353.95 6.04%